Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118736 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239477 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600321 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492815 Views
581 replies
42 likes
Hello everybody, I have no "daily mix" section in my Spotify account. My Spotify family account is now activated since more than one month, and my boyfriend who use the same family account has got the "daily mix" section since the first week we had t...
Hello everybody, I have no "daily mix" section in my Spotify account. My Spotify family account is now activated since more than one month, and my boyfriend who use the same family acc...
Composer
630 Views
2 replies
0 likes
I am premium user, i can select song i want to play. The problem is when i follow a playlist(include above 50 songs), and i want to search certain song within the playlist thru the search box. When i select it, the spotify doesnt play that song.inste...
I am premium user, i can select song i want to play. The problem is when i follow a playlist(include above 50 songs), and i want to search certain song within the playlist thru the search box. When i...
Newbie
832 Views
2 replies
0 likes
I'm using a Samsung Galaxy S9+ and when I connect Spotify to my car's Bluetooth (BMW 320d F30), the metadata isn't displayed on my car screen. I have the latest software update for my car and had no issues displaying the metadata using my previous ph...
I'm using a Samsung Galaxy S9+ and when I connect Spotify to my car's Bluetooth (BMW 320d F30), the metadata isn't displayed on my car screen. I have the latest software update for my car and had no ...
Newbie
7449 Views
6 replies
2 likes
I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. Then uppgraded version. Then i checked in what playlists i wanted synched to offl...
I have a premium spotify accoun and uses it frequently on my sony xperia z i made an installation of a previous versions of spotify to make it sync to my 64 gb SD card. ...
Casual Listener
103035 Views
124 replies
27 likes
So, I noticed the other day Spotify kept starting up on my phone (Galaxy S6) and showing notifications of what was playing (while I was streaming music on my PC). I cleared the notification, but every time the song changes the notification pops back ...
So, I noticed the other day Spotify kept starting up on my phone (Galaxy S6) and showing notifications of what was playing (while I was streaming music on my PC). I cleared the notification, but...
Not applicable
53607 Views
11 replies
19 likes
Spotify UsernamestratogrrlPlanFree/PremiumCountry Device Operating SystemAndroid v7.0 My Question or Issue Whenever I try to log in to latest updated from Google Play Spotify by either facebook or with username or password I get a dialogwindow with t...
Spotify Username stratogrrl Plan Free/Premium Country Device Operating System Android v7.0 My Question or Issue Whenever I try to log in to latest updated from ...
1395 Views
0 replies
0 likes
Spotify Username31geu5kdz6euv4zcqooylxpqgeuuPlanPremiumCountryisrael Devicegalaxy a5 2017 My Question or Issuei bought premium and the premium dosent update on my phone device so i bought and im with the free help quick plz
Spotify Username 31geu5kdz6euv4zcqooylxpqgeuu Plan Premium Country israel Device galaxy a5 2017 My Question or Issue i bought premium and the premium dosent upd...
491 Views
0 replies
0 likes
After weeks of being unable to play music on my android (I was "offline" apparently - no I wasnt) I have uninstalled and redownloaded spotify. My phone checks for updates but spotify was coming up with nothing. So I was suprised to find a brand new v...
After weeks of being unable to play music on my android (I was "offline" apparently - no I wasnt) I have uninstalled and redownloaded spotify. My phone checks for updates but spotify was coming up wi...
Casual Listener
63269 Views
18 replies
9 likes
When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login pageIm for israel
When i try to log in to my account in the galaxy s8 the account just wont popup its dosent say anything just take me back to the login page Im for israel
428 Views
0 replies
0 likes
Spotify Username PlanPremiumCountry NorwayDeviceSony xzOperating SystemAndriod My Question or Issue My spotify refuses to remember that i want it to shuffle, only a song or 2 later it goes back to following the list down
Spotify Username Plan Premium Country Norway Device Sony xz Operating System Andriod My Question or Issue My spotify refuses to remember that i want it to shuffl...
754 Views
0 replies
1 likes
Im using latest version Spotify Premium on Samsung Galaxy note 5. No matter ive tried every way from reinstall - until battery optimize issue, but everything still gone wrong. Im using Spotify already for about 1.5 year, this issue came up at about l...
Im using latest version Spotify Premium on Samsung Galaxy note 5. No matter ive tried every way from reinstall - until battery optimize issue, but everything still gone wrong. Im us...
374 Views
0 replies
0 likes
Spotify UsernamesimonmeehangrayPlanPremiumCountryIreland DeviceSamsung A5 2017Operating SystemAndroid My Question or IssueWhenever I click "Download" on a track, album, playlist or podcast episode, I see the grey downward-pointing arrow, as if the do...
Spotify Username simonmeehangray Plan Premium Country Ireland Device Samsung A5 2017 Operating System Android My Question or Issue Whenever I click "Download" on a track, alb...
485 Views
0 replies
0 likes
Hi, If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated. Now, whenever you manually select a song, the "Shuffle" setting is lost. Just to clarify, this is NOT refererring...
Hi, If you enable "Shuffle" through the "Now Playing" bar, the playlist would play shuffled until the setting was manually de-activated. Now, whenever you manually select a song, th...
Casual Listener
1029 Views
2 replies
3 likes
Hello, I noticed that when Autoplay is selected in the new version of Spotify Free mobile, it does not work. Steps to reproduce: 1. Start new version of Spotify Free mobile.2. Go into the Settings screen, and turn on Autoplay.3. Press Home, and then ...
Hello, I noticed that when Autoplay is selected in the new version of Spotify Free mobile, it does not work. Steps to reproduce: 1. Start new version of Spotify Free mobile. 2. Go ...
747 Views
0 replies
0 likes
Today my Spotify app on Android updated to the new UI and I cannot seem to figure out how to repeat a song. The repeat button's location seems to have been taken up by the do not play this song button. Anyone know how to do it? I have Spotify premium...
Today my Spotify app on Android updated to the new UI and I cannot seem to figure out how to repeat a song. The repeat button's location seems to have been taken up by the do not play this song butto...
Casual Listener
668 Views
1 replies
0 likes
How do I shuffle play all my songs on new version of spotify?
How do I shuffle play all my songs on new version of spotify?
Casual Listener
498 Views
1 replies
0 likes
Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off.And I have to reactivate them both. Then I choose another song to play and they both turn of again.
Whenever I choose a song from a Playlist to play, shuffle and repeat is turned off. And I have to reactivate them both. Then I choose another song to play and they both turn of again.
447 Views
0 replies
4 likes
How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?
How do I disable automatic playing of the first song in playlist when opening it from a shortcut on my homescreen? If I can't disable it now, can you please add a toggle for that in future updates?
542 Views
0 replies
0 likes
Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD because I don't have enough space left on my internal sto...
Hi, I can't find the option to download music on my SD card. I did have that option, but recently disappeared, I still have all premium features. I would like to download all my music to my SD becaus...
485 Views
0 replies
1 likes
Hey guys,Small (and sudden) problem: when I want to find a specific song in one of my playlists I can't play that song but it plays one of the recently added one (like if my Spotify app is following the recently added order and not the personalized o...
Hey guys, Small (and sudden) problem: when I want to find a specific song in one of my playlists I can't play that song but it plays one of the recently added one (like if my Spotify app is fol...
Casual Listener
814 Views
2 replies
0 likes
