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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115187 Views

27 replies

4 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231585 Views

148 replies

11 likes

Android
autoplay
bluetooth
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591026 Views

79 replies

3 likes

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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485547 Views

580 replies

42 likes

Account
Free
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Spotify Hi-Fi

Hi Spotify, I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list then Spotify please do! Can't wait for you guys to fina...

Casual Listener

Hi Spotify,   I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting ...

badbrainmagic

Casual Listener

805 Views

2 replies

1 likes

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Playlist Ignores What I Type in the Playlist Filter

Here's the situation: I have all of my playlists, and I often like to search within them by using the search bar at the top (this is on Android). It shows me what I want to see, but when I click on it to start, it behaves as if I never typed anything...

Newbie

Here's the situation: I have all of my playlists, and I often like to search within them by using the search bar at the top (this is on Android). It shows me what I want to see, but when I click on i...

jsannn

Community Legend

509 Views

1 replies

1 likes

  • 509 Views
  • 1 replies
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Spotify pausing other media

Okay, so I don't know how many others are having this issue as it is a sort of an amalgamation of what are actually features in a specific combination, but anyway. I have multiple devices with spotify installed. This of course allows me to control Sp...

Newbie

Okay, so I don't know how many others are having this issue as it is a sort of an amalgamation of what are actually features in a specific combination, but anyway. I have multiple devices with spotif...

394 Views

0 replies

0 likes

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Background Use on Android

On the Google Pixel, when I lock my phone or leave the app to use another, I can't change my music or see what's playing outside of the Spotify app. Is there a solution to this?

Newbie

On the Google Pixel, when I lock my phone or leave the app to use another, I can't change my music or see what's playing outside of the Spotify app. Is there a solution to this?

519 Views

0 replies

0 likes

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Spotify only works on Wi-Fi

I have been trying out Spotify for free to see if I liked it. On Friday I decided to pay for a premium account and now the app only works on Wi-Fi, as if it didn't recognize my data connection to the internet (it keeps saying there's no connection). ...

Newbie

I have been trying out Spotify for free to see if I liked it. On Friday I decided to pay for a premium account and now the app only works on Wi-Fi, as if it didn't recognize my data connection to the...

403 Views

0 replies

0 likes

  • 403 Views
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Can't see my own profile

Hi, I need your help because I have a problem with my Spotify account. I used to have an account that I closed, to create a new one with the same email address. The first day was okay, but since 2 weeks I can't see my profile, I don't even have the p...

Newbie

Hi, I need your help because I have a problem with my Spotify account. I used to have an account that I closed, to create a new one with the same email address. The first day was okay, but since 2 we...

684 Views

0 replies

3 likes

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Cant skip part of an offline track

Hey guys, first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem:I love the fact that I can add audiobooks from my PC in my spotify acc. and download it on my android to listen to it offline. Now, since 2 wee...

Casual Listener

Hey guys,   first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem: I love the fact that I can add audiobooks from my PC in my spotify acc. and downl...

k4oong

Newbie

415 Views

1 replies

0 likes

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I can't publish my own playlist

I literally can't publish my own playlist, I tried to search my playlist with the phone of a friend of mine and we didn't find it... can some1 help me?I already made it public btw...

Newbie

I literally can't publish my own playlist, I tried to search my playlist with the phone of a friend of mine and we didn't find it... can some1 help me? I already made it public btw...

353 Views

0 replies

0 likes

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Offline downloaded songs not working when filtering

Date: 20/05/2018Brand: SamsungModel: S7Platform: Android Spotify appDescription: I have my playlist 'mijn favorieten' dowoaded so it is available offline. When I use filtering in that playlist, by pulling the screen downwards, I have noticed that the...

Newbie

Date: 20/05/2018 Brand: Samsung Model: S7 Platform: Android Spotify app Description:   I have my playlist 'mijn favorieten' dowoaded so it is available offline. When I use filtering in tha...

431 Views

0 replies

1 likes

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Cannot jump to certain part in song downloaded

Hi everyone. I have downloaded a local playlist made on my desktop to my mobile phone and everytime i try to jump to a certain part of a track, it just skips at the beginning of the song. It doesn't matter where i press on the time bar... Anyone else...

Newbie

Hi everyone.  I have downloaded a local playlist made on my desktop to my mobile phone and everytime i try to jump to a certain part of a track, it just skips at the beginning of the song. It d...

392 Views

0 replies

1 likes

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Add Xxxtentacion back on spotify playlists

Please add Xxxtentacion back on spotify, cuz the pregnant girl that he supposedly beat is not even pregnant and she also admitted that he did not do anything to her, and he also saved her life from overdosing on drugs, if not then you should remove t...

Newbie

Please add Xxxtentacion back on spotify, cuz the pregnant girl that he supposedly beat is not even pregnant and she also admitted that he did not do anything to her, and he also saved her life from o...

489 Views

0 replies

0 likes

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Local Files WILL NOT sync to my Pixel

I have tried everything I could find on the forum, but could not get my local files to sync from my computer to my phone.My gear is:Google Pixel (original, American Version, not the 2)Mac book Pro 2017Spotify Premium StudentI have tried the following...

Newbie

I have tried everything I could find on the forum, but could not get my local files to sync from my computer to my phone. My gear is: Google Pixel (original, American Version, not the 2) Mac book...

504 Views

0 replies

0 likes

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music wont play without phone reception

As soon as the phone reception on my phone dissapears, which happens alot for me, all my downloaded music stops playing. It doesnt undownload but it just wont play anymore. as soon as my reception returns theres no problem anymore. This is very annoy...

Newbie

As soon as the phone reception on my phone dissapears, which happens alot for me, all my downloaded music stops playing. It doesnt undownload but it just wont play anymore. as soon as my reception re...

556 Views

0 replies

1 likes

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I've been hacked

I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating because Spotify is basically unusable now for me b...

Visitor

I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating...

638 Views

0 replies

0 likes

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Solved!! Bluetooth skipping in car

When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also changed AVRCP Bluetooth version to 1.4, 1.5, and 1.6 wit...

Casual Listener

When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also chang...

Clutchgear

Casual Listener

122274 Views

2 replies

2 likes

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Shuffle disabling when choosing tracks

The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my track the shuffle disables. Need a fix or a way to perm...

Casual Listener

The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my trac...

vorpalclaws

Newbie

963 Views

2 replies

1 likes

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  • 2 replies
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My Spotify don't have radio station

Hi, Spotify staffI love Spotify but there is some problem with mine. When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that??Thanks Spotify.

Newbie

Hi, Spotify staff I love Spotify but there is some problem with mine.  When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that?? Thanks Spotify.

461 Views

0 replies

0 likes

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Playlist Sort/Filter does not work properly

I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a collection. I sort it by artist and it mixes up albums! ...

Casual Listener

I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a colle...

559 Views

0 replies

1 likes

  • 559 Views
  • 0 replies
  • 1 likes

[Google Home] In-app controls broken

Hi there, the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops and complains about some other device playing music over the a...

Newbie

Hi there,   the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops an...

554 Views

0 replies

0 likes

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Solved!! Can't connect through WiFi

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Problems started when upgrading Spotify to 3.0.0.1124. ...

Visitor

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Prob...

Howard2018

Newbie

83348 Views

61 replies

5 likes

No connection available
No internet connection android
Wi-Fi
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  • 61 replies
  • 5 likes