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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387871 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Unable to play local files on mobile

I wanted to add new songs I downloaded into Spotify. While it can be played on the desktop app, I am unable to open nor download into my phone. I tried re-downloading rhe playlists that contains both existing and the new local files songs, but it did...

Casual Listener

I wanted to add new songs I downloaded into Spotify. While it can be played on the desktop app, I am unable to open nor download into my phone.   I tried re-downloading rhe playlists that cont...

venhsu

Casual Listener

1042 Views

2 replies

0 likes

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Tenho spotify Premium, alguns minutos após colocar no Bluetooth, seja no wi fi em casa ou usando me

Spoiler (Highlight to read)Tenho o spotify Premium no Samsung S8, e quando estou no bluetooth seja pelo Wifi em casa seja no carro usando meu pacote de dados ele simplesmente para de funcionar .já tirei meu cartão SD, já desinstalei limpei cache e na...

Newbie

Tenho o spotify Premium no Samsung S8, e quando estou no bluetooth  seja pelo Wifi em casa seja no carro usando meu pacote de dados ele simplesmente para de funcionar .já tirei meu cartão SD, já...

313 Views

0 replies

0 likes

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I can not get into spotify by my Samsung Galaxy J5

I can not get into spotify by my Samsung Galaxy J5, every time I try to enter it gets loaded and then says "We're in trouble, try again later." , what do I do ?

Newbie

I can not get into spotify by my Samsung Galaxy J5, every time I try to enter it gets loaded and then says "We're in trouble, try again later." , what do I do ?

715 Views

0 replies

0 likes

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Can't log into the app AT ALL

Every time I try logging into the app it says the password or username is incorrect. Even when I did it with Facebook it instantly logged me out and said “either username or password is incorrect”.

Newbie

Every time I try logging into the app it says the password or username is incorrect. Even when I did it with Facebook it instantly logged me out and said “either username or password is incorrect”.

304 Views

0 replies

0 likes

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"Listening to Spotify" doesn't show on discord when I use Android version of Spotify

Do I need to yell at discordapp or Spotify about this subject? Because the thing that says "listening to Spotify" doesn't show on discord when I listen to Spotify on my Android device.

Casual Listener

Do I need to yell at discordapp or Spotify about this subject? Because the thing that says "listening to Spotify" doesn't show on discord when I listen to Spotify on my Android device.

Hajaky

Newbie

40182 Views

3 replies

9 likes

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Error, Maximum amount of downloads reach.

I have just less than 2 GB left of storage on my Samasung Galaxy S8 and I get this error message. Is there a finite amount of songs that I can download ??? I thought I was free to download unroll my storage was full.Please advise me on what I can do ...

Casual Listener

I have just less than 2 GB left of storage on my Samasung Galaxy S8 and I get this error message. Is there a finite amount of songs that I can download ???  I thought I was free to download unr...

444 Views

0 replies

0 likes

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Álbum desapareceu da noite pro dia

O álbum The Final Cut do Pink Floyd sumui, quer dizer, todas as músicas do álbum estão desaparecidas.O que eu devo fazer pra resolver esse problema?

Newbie

O álbum The Final Cut do Pink Floyd sumui, quer dizer, todas as músicas do álbum estão desaparecidas. O que eu devo fazer pra resolver esse problema?

Bittencourt

Spotify Star

470 Views

1 replies

0 likes

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Cache delete

If i delete my cache-data or my details from my mobile. Are my playlist on my mac than also gone ?

Newbie

If i delete my cache-data or my details from my mobile. Are my playlist on my mac than also gone ?

483 Views

0 replies

0 likes

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Can't search inside playlist

So I'm using a galaxy s9+ and an OnePlus 3T and they both have this problem where when I want to search inside one of my playlists the song I searched for will show up but then the first song of the playlist gets played when I select the searched son...

Newbie

So I'm using a galaxy s9+ and an OnePlus 3T and they both have this problem where when I want to search inside one of my playlists the song I searched for will show up but then the first song of the ...

1094 Views

0 replies

1 likes

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Help with shuffle and song searching

Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and then it turns shuffle off again. This is only an i...

Newbie

Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and...

356 Views

0 replies

0 likes

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Sptofiy not working on mobile data

Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have looked at other threads here and have tried everythin...

Newbie

Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have lo...

1366 Views

0 replies

0 likes

sptoft
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Android Bluetooth MAJOR issue - open for almost a year.

https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715 Any news with that?

Gig Goer

https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715   Any news with that?  

373 Views

0 replies

0 likes

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Playing songs on artist but jumping to radio after one song

Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of going to number 2 or next song in top songs list, goes...

Casual Listener

Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of goi...

338 Views

0 replies

0 likes

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Local files

HiI've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my android phone. Someone has the same problem and have th...

Casual Listener

Hi I've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my an...

Praedith

Casual Listener

501 Views

2 replies

0 likes

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Can't skip through the song - resets to the beginning

I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from official artists I mean) but I can't in the songs d...

Newbie

I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from ...

Ozulus

Regular

3865 Views

3 replies

1 likes

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can't forward or rewind on a song?

I believe the word is track? Where you can press on the timeline of the song and skip to that point. I had a local file that I turned into a playlist and downloaded offline on my phone. The songs play fine but I can't click on the timeline or else it...

Casual Listener

I believe the word is track? Where you can press on the timeline of the song and skip to that point.   I had a local file that I turned into a playlist and downloaded offline on my phone. The ...

HussyKk

Newbie

1881 Views

2 replies

1 likes

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complaint for teaching the Spotify application for Android

Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com.I would like to know if this email belongs to Spotify. Thank you ...

Newbie

Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com. I would like...

santigaitero

Newbie

828 Views

1 replies

0 likes

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EQ randomly changing

I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?

Newbie

I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?

487 Views

0 replies

0 likes

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Downloaded songs

I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" section and there is no way for me to play those pl...

Casual Listener

I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" ...

300 Views

0 replies

0 likes

  • 300 Views
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Update has disabled skipping forward in local file tracks

After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point further on in the track. When I try to skip forwar...

Casual Listener

After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point...

iman-missinne

Newbie

852 Views

2 replies

4 likes

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  • 4 likes