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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375908 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7543 Views

0 replies

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Help with shuffle and song searching

Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and then it turns shuffle off again. This is only an i...

Newbie

Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and...

348 Views

0 replies

0 likes

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Sptofiy not working on mobile data

Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have looked at other threads here and have tried everythin...

Newbie

Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have lo...

1351 Views

0 replies

0 likes

sptoft
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Android Bluetooth MAJOR issue - open for almost a year.

https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715 Any news with that?

Gig Goer

https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715   Any news with that?  

366 Views

0 replies

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Playing songs on artist but jumping to radio after one song

Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of going to number 2 or next song in top songs list, goes...

Casual Listener

Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of goi...

333 Views

0 replies

0 likes

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Local files

HiI've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my android phone. Someone has the same problem and have th...

Casual Listener

Hi I've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my an...

Praedith

Casual Listener

487 Views

2 replies

0 likes

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Can't skip through the song - resets to the beginning

I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from official artists I mean) but I can't in the songs d...

Newbie

I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from ...

Ozulus

Regular

3848 Views

3 replies

1 likes

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can't forward or rewind on a song?

I believe the word is track? Where you can press on the timeline of the song and skip to that point. I had a local file that I turned into a playlist and downloaded offline on my phone. The songs play fine but I can't click on the timeline or else it...

Casual Listener

I believe the word is track? Where you can press on the timeline of the song and skip to that point.   I had a local file that I turned into a playlist and downloaded offline on my phone. The ...

HussyKk

Newbie

1867 Views

2 replies

1 likes

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complaint for teaching the Spotify application for Android

Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com.I would like to know if this email belongs to Spotify. Thank you ...

Newbie

Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com. I would like...

santigaitero

Newbie

821 Views

1 replies

0 likes

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EQ randomly changing

I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?

Newbie

I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?

478 Views

0 replies

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Downloaded songs

I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" section and there is no way for me to play those pl...

Casual Listener

I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" ...

294 Views

0 replies

0 likes

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Update has disabled skipping forward in local file tracks

After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point further on in the track. When I try to skip forwar...

Casual Listener

After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point...

iman-missinne

Newbie

833 Views

2 replies

4 likes

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How to disable/remove Android Wear OS Spotify app

A while ago I purchased a Wear OS 2.0 device, and now this device is hijacked by Spotify. Every time I look at the device, the only thing I see is the Spotify app. Of course I can swipe to display the clock but why do I have to do this every time? Of...

Casual Listener

A while ago I purchased a Wear OS 2.0 device, and now this device is hijacked by Spotify. Every time I look at the device, the only thing I see is the Spotify app. Of course I can swipe to display th...

seahorsepip

Regular

3458 Views

3 replies

1 likes

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Spotify edge Galaxy S8+

Hello! i downloaded Edge Spotify i added my Playlist on it but i still can't see my playlist, what i only see is the name of my Playlist and at the left side: "click item to open playlist in spotify long click item to show playlist details" i dont se...

Casual Listener

Hello!   i downloaded Edge Spotify i added my Playlist on it but i still can't see my playlist, what i only see is the name of my Playlist and at the left side: "click item to open playlist in...

steppy006

Casual Listener

599 Views

2 replies

0 likes

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Can't login on Gear Sport Watch, an endless journey

As an avid runner, software engineer, and GPS watch developer/tester (Timex, Garmin) I'm baffled at the lack of priority and help related to Spotify on the Gear Sport. I'm unable to log into Spotify on the watch. I've read the pages of forum discussi...

Casual Listener

As an avid runner, software engineer, and GPS watch developer/tester (Timex, Garmin) I'm baffled at the lack of priority and help related to Spotify on the Gear Sport.  I'm unable to log into Sp...

1591 Views

0 replies

18 likes

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My best playlist

So, A couple moths ago one of my playlists got deleted for no reason nit by me. I got an answer for how to get it back and it worked. Today the same playlist was deleted again not by me and i can't recover it from the spotify support. I don't see the...

Casual Listener

So, A couple moths ago one of my playlists got deleted for no reason nit by me. I got an answer for how to get it back and it worked. Today the same playlist was deleted again not by me and i can't r...

251 Views

0 replies

0 likes

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Spotify on mobile can't update, but still prompting to

Hello, I've been looking all around for a similar topic, but didn't find anything and decided to start my own. Lately Spotify is constantly warning me that it cannot install an update because my version of Android is too low. When I had a Nexus 5 wit...

Casual Listener

Hello, I've been looking all around for a similar topic, but didn't find anything and decided to start my own.   Lately Spotify is constantly warning me that it cannot install an update becaus...

318 Views

0 replies

0 likes

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Android app not displaying track info when connected by Bluetooth

Hi I drive a 2015 Honda civic and when I connect to Spotify the display in the car states Samsung S8. No track info is displayed. Anyway around this? The track can still be changed.

Newbie

Hi  I drive a 2015 Honda civic and when I connect to Spotify the display in the car states Samsung S8. No track info is displayed. Anyway around this? The track can still be changed. 

235 Views

0 replies

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Superuser Contribution Won't play radio or home feed

So. For over the last month I can use my Spotify. I can search songs and listen to them but I don't have a home page and radio does not work at all. It just tells me oops something went wrong and that radio is unavailable. Please help. I have reinsta...

Casual Listener

So. For over the last month I can use my Spotify. I can search songs and listen to them but I don't have a home page and radio does not work at all. It just tells me oops something went wrong and tha...

Bellairs07

Casual Listener

522 Views

2 replies

0 likes

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Song skipping to the first song of the playlist

I have seen this topic discussed in the desktop section of this forum one year ago. Well I am having it on my Android phone since this morning. No matter what song I play in a playlist, it skips to the first song of the playlist. Driving me crazy. An...

Casual Listener

I have seen this topic discussed in the desktop section of this forum one year ago. Well I am having it on my Android phone since this morning. No matter what song I play in a  playlist, it skip...

336 Views

0 replies

0 likes

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Superuser Contribution La Musica se pausa

Estoy escuchando música y de la nada se para y no la puedo escuchar. Ya sea cuando bloqueo el teléfono o me salgo. Tengo spotify Premium.

Newbie

Estoy escuchando música y de la nada se para y no la puedo escuchar. Ya sea cuando bloqueo el teléfono o me salgo. Tengo spotify Premium.

DanielDreick

Newbie

86172 Views

12 replies

11 likes

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  • 12 replies
  • 11 likes