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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111210 Views

26 replies

3 likes

  • 111210 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223742 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223742 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580945 Views

79 replies

3 likes

  • 580945 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478325 Views

577 replies

40 likes

Account
Free
  • 478325 Views
  • 577 replies
  • 40 likes

Solved!! Can't connect through WiFi

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Problems started when upgrading Spotify to 3.0.0.1124. ...

Visitor

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Prob...

Howard2018

Newbie

83206 Views

61 replies

5 likes

No connection available
No internet connection android
Wi-Fi
  • 83206 Views
  • 61 replies
  • 5 likes

Song not in my playlist started playing?

Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping it gave me another unknown song! Whats going on? Ed...

Newbie

Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping ...

Maxim

Spotify Star

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes

Spotify, why do you insist on putting horrible random music in my playlist?

Spoiler (Highlight to read) Spotify, why do you insist on putting horrible random music in my playlist? Like some random pop spanish song. Ive never once listened to or liked any music similar to this. Even Pandora has more accurate suggestions. It's...

Casual Listener

  Spotify, why do you insist on putting horrible random music in my playlist?  Like some random pop spanish song. Ive never once listened to or liked any music similar to this. Even Pan...

Maxim

Spotify Star

1699 Views

1 replies

3 likes

  • 1699 Views
  • 1 replies
  • 3 likes

Dim album art

Anyone know why the album art is so dim?  Is it like this by default?

Casual Listener

Anyone know why the album art is so dim?  Is it like this by default?

Maxim

Spotify Star

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Solved!! Can't turn off lastfm scrobbling

I get notifications telling me that there's an error with my lastfm username or password, but since I don't usr lastfm anymore I try to turn it off in the settings option but it goes back on and it's getting annoying.

Casual Listener

I get notifications telling me that there's an error with my lastfm username or password, but since I don't usr lastfm anymore I try to turn it off in the settings option but it goes back on and it's...

Orama

Newbie

4509 Views

4 replies

0 likes

  • 4509 Views
  • 4 replies
  • 0 likes

Random listening which deprives every manual music change

Hi everyone, My problem is simple but pretty new (happening since 2 weeks max, maybe after a previous update or just after the update to Android 8.0). When i launch Spotify on My Moto Z, select the music i want to play, i need to select the random mo...

Casual Listener

Hi everyone,   My problem is simple but pretty new (happening since 2 weeks max, maybe after a previous update or just after the update to Android 8.0). When i launch Spotify on My Moto Z, sel...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

Has Playlist Sorting Changed?

When I use Spotify (I do this on both my PC and my phone but this has only changed for my phone & I use Android) I always sort by Artist, it has always been more convinient for me personally. But when I always did that, it also sorted the individual ...

Newbie

When I use Spotify (I do this on both my PC and my phone but this has only changed for my phone & I use Android) I always sort by Artist, it has always been more convinient for me personally. But...

511 Views

0 replies

1 likes

  • 511 Views
  • 0 replies
  • 1 likes

My account seems to have merged with some stranger's account.

Hello, my name is Diendi. I'm using Premium for Family package. I've noticed for some time now, there's one weird playlist which I've never made nor followed, on my list. It consists of songs I've never played nor searched. Weirdly, the maker of the ...

Casual Listener

Hello, my name is Diendi. I'm using Premium for Family package.   I've noticed for some time now, there's one weird playlist which I've never made nor followed, on my list. It consists of song...

Diendi

Casual Listener

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Tried to redownload, but the appstore won't let me??

Okay. So I went to this website because my Spotify account kept telling me that I had no disk space or something like that, and that I needed to deselect some playlists from downloading. I didn't know how to do that, so I came here. Someone said to u...

Newbie

Okay. So I went to this website because my Spotify account kept telling me that I had no disk space or something like that, and that I needed to deselect some playlists from downloading. I didn't kno...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

No option to store downloaded music on SD card. Android 7.1, formatted as internal memory.

Can not store music on SD card on my moto e4, android 7.1, 64gb Samsung card. Formatted as internal. No option in settings. On another phone running Android 5.1 I have that option. Is this because of the way the card is formatted or is it an artifact...

Newbie

Can not store music on SD card on my moto e4, android 7.1, 64gb Samsung card. Formatted as internal. No option in settings. On another phone running Android 5.1 I have that option. Is this because&nb...

623 Views

0 replies

0 likes

  • 623 Views
  • 0 replies
  • 0 likes

Displaying album artwork on lock screen

I am using a Samsung Galaxy S8 running Nougat Version 7.0I would like to display the full album art work on my lock screen but I cannot seem to find the setting to do so anywhere. All I have is a small widget that allows for Previous track, Next trac...

Newbie

I am using a Samsung Galaxy S8 running Nougat Version 7.0 I would like to display the full album art work on my lock screen but I cannot seem to find the setting to do so anywhere. All I have is a s...

chainingday1247

Newbie

54293 Views

5 replies

5 likes

album artwork
Galaxy
galaxy s8
lock screen
spotify lock screen.
  • 54293 Views
  • 5 replies
  • 5 likes

Problemas para reproducir por Chromecast

Hola, estoy teniendo un problema. De la nada me comenzó a funcionar mal la transmision con mi Chromecast usando Spotify. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Pero con Spotify comenzo a traerme problemas. Primero qu...

Newbie

Hola, estoy teniendo un problema. De la nada me comenzó a funcionar mal la transmision con mi Chromecast usando Spotify. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Pero ...

Simonron

Newbie

30217 Views

10 replies

18 likes

  • 30217 Views
  • 10 replies
  • 18 likes

Spotify trouble

Before i used to save albums without them automatically downloading to my library now when i save one it does.it can i stop them from automatically downloading and just save them ?

Newbie

Before i used to save albums without them automatically downloading to my library now when i save one it does.it can i stop them from automatically downloading and just save them ?  

409 Views

0 replies

0 likes

  • 409 Views
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Cant skip party of an offline track :(

Hey guys, first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem:I love the fact that I can add audiobooks from my PC in my spotify acc. and download it on my android to listen to it offline. Now, since 2 wee...

Casual Listener

Hey guys,   first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem: I love the fact that I can add audiobooks from my PC in my spotify acc. and downl...

419 Views

0 replies

0 likes

  • 419 Views
  • 0 replies
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I can't login through the android app

I tried reseting the password and was successful at doing so, but that didn't work . I tried rebooting the device and it didn't work. Uninstalled the app and reinstalled it and it didn't work. Tried login with user name and it didn't work, tried with...

Newbie

I tried reseting the password and was successful at doing so, but that didn't work . I tried rebooting the device and it didn't work. Uninstalled the app and reinstalled it and it didn't work. Tried ...

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Songs missing from my saved songs

After this recent spotify update I have 79 songs missing from my favorites playlist. The songs haven't been removed from Spotify as a whole, as they are still on the artists page, but they aren't appearing on my favorites.

Newbie

After this recent spotify update I have 79 songs missing from my favorites playlist. The songs haven't been removed from Spotify as a whole, as they are still on the artists page, but they aren't app...

422 Views

0 replies

0 likes

  • 422 Views
  • 0 replies
  • 0 likes

Why does shuffle no longer stay on

Shuffle turns off now whenever I chose a different song from my playlist. I have to turn it back on after choosing a different song which is really annoying. I redownloaded Spotify but no avail, how can I fix this its making my playlists very stale t...

Newbie

Shuffle turns off now whenever I chose a different song from my playlist. I have to turn it back on after choosing a different song which is really annoying. I redownloaded Spotify but no avail, how ...

516 Views

0 replies

1 likes

  • 516 Views
  • 0 replies
  • 1 likes

Android Auto / Spotify doesn't seem to be working at the moment. Update.

Hello! My Spotify App recently updated and ever since it keeps crashing my android auto. It is very frustrating as I only listen to music while driving. I have tried many things, as read in older posts (granting app permissions, restarting phone and ...

Casual Listener

Hello! My Spotify App recently updated and ever since it keeps crashing my android auto. It is very frustrating as I only listen to music while driving. I have tried many things, as read in older pos...

KevinRP

Casual Listener

988 Views

1 replies

1 likes

  • 988 Views
  • 1 replies
  • 1 likes

App sorting Artists alphabetically Song wise instead of Album

My spotify just today started sorting by Song name, instead of Album name when the filter is set to Artist

Newbie

My spotify just today started sorting by Song name, instead of Album name when the filter is set to Artist

Gameonfire12

Casual Listener

650 Views

1 replies

1 likes

  • 650 Views
  • 1 replies
  • 1 likes

Downloading podcasts

I have been using the option on my free account to download podcasts for offline use. A few days ago when spotty updated the whole layout seemed to change and now I can't figure out how to use that option. The only thing that seems to show up is the ...

Newbie

I have been using the option on my free account to download podcasts for offline use. A few days ago when spotty updated the whole layout seemed to change and now I can't figure out how to use that o...

867 Views

0 replies

2 likes

  • 867 Views
  • 0 replies
  • 2 likes