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Cannot connect to my account on Android (was offline)

Cannot connect to my account on Android (was offline)

Hello

I was using Spotify on my Android device on Offline mode, something happened that my account logged off, when trying to log in again, it says I need to conect to internet. Even whem I am using my cellular data or wifi, it doesn't connect. 

Can you please help?

Thank you!

Reply
1 Reply

Hey,

welcome to the Spotify Community! I'm happy to assist you!

I am sorry to hear this. Please either delete apps data in Settings → Apps → Spotify → Delete data (this won't delete your playlists) or un- and reinstall the app.

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