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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify won't allow me to sign-in to Last.fm

For some reason, it just doesn't accept the password. I've changed it multiple times thinking maybe a character was throwing off the Spotify app, but it doesn't seem to matter what my password is. Spotify just tells me it was the wrong password every...

Newbie

For some reason, it just doesn't accept the password. I've changed it multiple times thinking maybe a character was throwing off the Spotify app, but it doesn't seem to matter what my password is. Sp...

269 Views

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No Music Library - update Android

Hello, So I now have the Spotify version 8.4.48.497 and I cannot find my music library. If I open the webplayer or the app on my laptop it's there. but on the mobile app I cannot seem to find them and I really would like to have them on my phone. Any...

Newbie

Hello,   So I now have the Spotify version 8.4.48.497 and I cannot find my music library. If I open the webplayer or the app on my laptop it's there. but on the mobile app I cannot seem to fin...

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I can't login

I can't seem to log in to my account. I've tried resetting my password and when I log in it doesn't say that I have the wrong password, it just won't log in. Please help!

Newbie

I can't seem to log in to my account. I've tried resetting my password and when I log in it doesn't say that I have the wrong password, it just won't log in. Please help! 

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No "Add track to playlist" button

I'm trying to make a collaborative playlist with my friends. Not only am I not able to view her playlist unless she shares the link, even if it's set to public, but I'm not able to add any songs to it. I've had Spotify for two days and I've been maki...

Newbie

I'm trying to make a collaborative playlist with my friends.   Not only am I not able to view her playlist unless she shares the link, even if it's set to public, but I'm not able to add any s...

339 Views

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Playlist always plays same songs in same order

I created a playlist with about a hundred songs. Thing is, every time I play it on my mobile (shuffle play), the same songs get played, in the same order.Is this a limitation of the free version? I didn't see this documented anywhere...

Newbie

I created a playlist with about a hundred songs. Thing is, every time I play it on my mobile (shuffle play), the same songs get played, in the same order. Is this a limitation of the free version? I...

816 Views

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Why so slow?

I'm really fed up lol.First I had the problem which logs you out then keeps telling you to go online in order to login, which is impossible, then after a fresh reinstallament the application now works as fast as my grandmother running.I click on my l...

Casual Listener

I'm really fed up lol.First I had the problem which logs you out then keeps telling you to go online in order to login, which is impossible, then after a fresh reinstallament the application now work...

Luisonb

Newbie

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Superuser Contribution New layout looks unpleasant

Ive been using spotify for quite a while now, and ive always really liked the old layout [being the one with the smaller album art and the generally smaller layout] Yesterday, I reinstalled the app on my phone and the entire layout had changed to thi...

Newbie

Ive been using spotify for quite a while now, and ive always really liked the old layout [being the one with the smaller album art and the generally smaller layout]    Yesterday, I reinst...

SergioDavid

Roadie

915 Views

1 replies

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Spotify only playing first songs in playlist

I recently ended my spotify premium, only to find that shuffle mode only plays the first songs at the top of my playlist. It is stuck playing the first 10 or 12 or so. I have tried uninstalling, clearing cache, and even spotify shuffler, and still it...

Newbie

I recently ended my spotify premium, only to find that shuffle mode only plays the first songs at the top of my playlist. It is stuck playing the first 10 or 12 or so. I have tried uninstalling, clea...

696 Views

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Playing just a single song through Google Assistant

When I use Google Assistant to play a song through Spotify then it plays it, but when it's done it starts another song. I don't want this at all; if I wanted to start a new station then I'd ask for it. Is there a way to only play a single requested s...

Newbie

When I use Google Assistant to play a song through Spotify then it plays it, but when it's done it starts another song. I don't want this at all; if I wanted to start a new station then I'd ask for i...

352 Views

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toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline)

toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline), nao sei oque fazer

Newbie

toda vez que fecho o app , ele desconecta , e nao consigo ouvir as musicas salvas(offline), nao sei oque fazer

Bittencourt

Spotify Star

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3 replies

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Spotify lädt ohne Aufforderung Musik runter

Hey ich brauche dringend Hilfe. Spotify lädt bei mir ständig Musik ohne Aufforderung runter die ich garnicht haben möchte (meistens die gleiche). An einem Tag hat Spotify sogar einfach Musik abgespielt obwohl die Tastensperre drin war und ich Spotify...

Newbie

Hey ich brauche dringend Hilfe.   Spotify lädt bei mir ständig Musik ohne Aufforderung runter die ich garnicht haben möchte (meistens die gleiche). An einem Tag hat Spotify sogar einfach Musik...

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Help!!! It ps growing and I'm not downloading! I can't figure out how to erase enough. Please help!!

The app keeps taking up more and more space. Even after emptying the cache from the app, it was still 3.2GB Now it's up to 5, and I haven't added anything. No adding to my library no downloading anything. Streaming only, so how can i manage the ridic...

Regular

The app keeps taking up more and more space. Even after emptying the cache from the app, it was still 3.2GB Now it's up to 5, and I haven't added anything. No adding to my library no downloading anyt...

411 Views

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size of app
storage issues
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Random songs from a category.....can’t find it

Sorry..first post on these forums. been using Spotify for a whilei remember a feature, where I could select a genre I.e.lve songs..80’ s etc and then spotify would create a playlist... i can can no longer find this feature

Newbie

Sorry..first post on these forums.   been using Spotify for a while i remember a feature, where I could select a genre I.e.lve songs..80’ s etc and then spotify would create a playlist... &n...

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Xiaomi redmi5 no puedo dar me gusta o agregar a mi lista en Standby

Tengo un problemas con mi xiaom redmi5 cuando la pantalla está en Standby no sale ni el botón de me gusta o el de agregar a mi biblioteca ( + ). He intentado darle todos los privilegios a la app pero aún así no aparece la función.

Newbie

Tengo un problemas con mi xiaom redmi5 cuando la pantalla está en Standby no sale ni el botón de me gusta o el de agregar a mi biblioteca ( + ). He intentado darle todos los privilegios a la app pero...

344 Views

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Songs starting and stopping while playing

WHile in the car utilizing bluetooth, the songs are stopping and starting throughout the entire song. It's not only one song or artist. It's every song. I'm using Android 7.0. This is a recent development and has resulted in me turning off the app. I...

Casual Listener

WHile in the car utilizing bluetooth, the songs are stopping and starting throughout the entire song. It's not only one song or artist. It's every song. I'm using Android 7.0. This is a recent develo...

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songs play for 10 seconds!

I recently got a family premium package. after getting back into my account t the songs only play for around 10 seconds and stops? Anyone know how to fix this? I've logged out Every Where. restarted my phone.

Newbie

I recently got a family premium package. after getting back into my account t the songs only play for around 10 seconds and stops?    Anyone know how to fix this? I've logged out Every Wh...

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Random and strange songs/bands/albums in Top Recomendations

Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands disco/hip-hop or eletronic music. There are no suggestions that actually make any sense, recommended stuff is completely not something I listen to...

Newbie

Hello, I dont know why but for few days in my top recommendations tab i have strange german/netherlands  disco/hip-hop or eletronic music. There are no suggestions  that actually ...

Heflash

Casual Listener

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Disabling suggested songs

I started using spotify on my samsung phone and I keep getting suggested songs while Im trying to listen to a specific artist.I looked up how to turn off suggested songs and everything said to turn off autoplay.I did that and the suggested songs stil...

Newbie

I started using spotify on my samsung phone and I keep getting suggested songs while Im trying to listen to a specific artist. I looked up how to turn off suggested songs and everything said to turn...

Bethany_Dawn

Community Legend

1066 Views

1 replies

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autoplay
Mobile
suggested songs
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Spotify app starts playing music randomly

Its happening a lot lately, i'm listening to music in the car for instance, i pause music, and a couple of seconds later music starts again with no handling of the device. I close the app and that fixes the issue but if i leave it open its almoast ce...

Newbie

Its happening a lot lately, i'm listening to music in the car for instance, i pause music, and a couple of seconds later music starts again with no handling of the device.   I close the app an...

230 Views

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"You are set offline" "Please go online to connect Spotify"

Hey there, I'm facing a weird problem.Last night I was using Spotify with no problems in offline mod and with my phone gone in air mod (or how it's called in English, as I'm using in Turkish I'm translating everything on my own.)Anyways, I have falle...

Casual Listener

Hey there, I'm facing a weird problem.Last night I was using Spotify with no problems in offline mod and with my phone gone in air mod (or how it's called in English, as I'm using in Turkish I'm tran...

589 Views

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