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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Thrinkxs

Visitor

410275 Views

554 replies

37 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Cache delete

If i delete my cache-data or my details from my mobile. Are my playlist on my mac than also gone ?

Newbie

If i delete my cache-data or my details from my mobile. Are my playlist on my mac than also gone ?

505 Views

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Can't search inside playlist

So I'm using a galaxy s9+ and an OnePlus 3T and they both have this problem where when I want to search inside one of my playlists the song I searched for will show up but then the first song of the playlist gets played when I select the searched son...

Newbie

So I'm using a galaxy s9+ and an OnePlus 3T and they both have this problem where when I want to search inside one of my playlists the song I searched for will show up but then the first song of the ...

1121 Views

0 replies

1 likes

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Help with shuffle and song searching

Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and then it turns shuffle off again. This is only an i...

Newbie

Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and...

373 Views

0 replies

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Sptofiy not working on mobile data

Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have looked at other threads here and have tried everythin...

Newbie

Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have lo...

1391 Views

0 replies

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sptoft
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Android Bluetooth MAJOR issue - open for almost a year.

https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715 Any news with that?

Gig Goer

https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715   Any news with that?  

389 Views

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Playing songs on artist but jumping to radio after one song

Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of going to number 2 or next song in top songs list, goes...

Casual Listener

Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of goi...

364 Views

0 replies

0 likes

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Local files

HiI've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my android phone. Someone has the same problem and have th...

Casual Listener

Hi I've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my an...

Praedith

Casual Listener

535 Views

2 replies

0 likes

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Can't skip through the song - resets to the beginning

I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from official artists I mean) but I can't in the songs d...

Newbie

I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from ...

Ozulus

Regular

3918 Views

3 replies

1 likes

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can't forward or rewind on a song?

I believe the word is track? Where you can press on the timeline of the song and skip to that point. I had a local file that I turned into a playlist and downloaded offline on my phone. The songs play fine but I can't click on the timeline or else it...

Casual Listener

I believe the word is track? Where you can press on the timeline of the song and skip to that point.   I had a local file that I turned into a playlist and downloaded offline on my phone. The ...

HussyKk

Newbie

1945 Views

2 replies

1 likes

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complaint for teaching the Spotify application for Android

Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com.I would like to know if this email belongs to Spotify. Thank you ...

Newbie

Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com. I would like...

santigaitero

Newbie

852 Views

1 replies

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EQ randomly changing

I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?

Newbie

I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?

510 Views

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Downloaded songs

I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" section and there is no way for me to play those pl...

Casual Listener

I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" ...

313 Views

0 replies

0 likes

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Update has disabled skipping forward in local file tracks

After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point further on in the track. When I try to skip forwar...

Casual Listener

After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point...

iman-missinne

Newbie

877 Views

2 replies

4 likes

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How to disable/remove Android Wear OS Spotify app

A while ago I purchased a Wear OS 2.0 device, and now this device is hijacked by Spotify. Every time I look at the device, the only thing I see is the Spotify app. Of course I can swipe to display the clock but why do I have to do this every time? Of...

Casual Listener

A while ago I purchased a Wear OS 2.0 device, and now this device is hijacked by Spotify. Every time I look at the device, the only thing I see is the Spotify app. Of course I can swipe to display th...

seahorsepip

Regular

3620 Views

3 replies

1 likes

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Spotify edge Galaxy S8+

Hello! i downloaded Edge Spotify i added my Playlist on it but i still can't see my playlist, what i only see is the name of my Playlist and at the left side: "click item to open playlist in spotify long click item to show playlist details" i dont se...

Casual Listener

Hello!   i downloaded Edge Spotify i added my Playlist on it but i still can't see my playlist, what i only see is the name of my Playlist and at the left side: "click item to open playlist in...

steppy006

Casual Listener

629 Views

2 replies

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Can't login on Gear Sport Watch, an endless journey

As an avid runner, software engineer, and GPS watch developer/tester (Timex, Garmin) I'm baffled at the lack of priority and help related to Spotify on the Gear Sport. I'm unable to log into Spotify on the watch. I've read the pages of forum discussi...

Casual Listener

As an avid runner, software engineer, and GPS watch developer/tester (Timex, Garmin) I'm baffled at the lack of priority and help related to Spotify on the Gear Sport.  I'm unable to log into Sp...

1620 Views

0 replies

18 likes

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My best playlist

So, A couple moths ago one of my playlists got deleted for no reason nit by me. I got an answer for how to get it back and it worked. Today the same playlist was deleted again not by me and i can't recover it from the spotify support. I don't see the...

Casual Listener

So, A couple moths ago one of my playlists got deleted for no reason nit by me. I got an answer for how to get it back and it worked. Today the same playlist was deleted again not by me and i can't r...

276 Views

0 replies

0 likes

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Spotify on mobile can't update, but still prompting to

Hello, I've been looking all around for a similar topic, but didn't find anything and decided to start my own. Lately Spotify is constantly warning me that it cannot install an update because my version of Android is too low. When I had a Nexus 5 wit...

Casual Listener

Hello, I've been looking all around for a similar topic, but didn't find anything and decided to start my own.   Lately Spotify is constantly warning me that it cannot install an update becaus...

352 Views

0 replies

0 likes

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Android app not displaying track info when connected by Bluetooth

Hi I drive a 2015 Honda civic and when I connect to Spotify the display in the car states Samsung S8. No track info is displayed. Anyway around this? The track can still be changed.

Newbie

Hi  I drive a 2015 Honda civic and when I connect to Spotify the display in the car states Samsung S8. No track info is displayed. Anyway around this? The track can still be changed. 

260 Views

0 replies

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Superuser Contribution Won't play radio or home feed

So. For over the last month I can use my Spotify. I can search songs and listen to them but I don't have a home page and radio does not work at all. It just tells me oops something went wrong and that radio is unavailable. Please help. I have reinsta...

Casual Listener

So. For over the last month I can use my Spotify. I can search songs and listen to them but I don't have a home page and radio does not work at all. It just tells me oops something went wrong and tha...

Bellairs07

Casual Listener

549 Views

2 replies

0 likes

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