Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111203 Views

26 replies

3 likes

  • 111203 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223730 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223730 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580925 Views

79 replies

3 likes

  • 580925 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478315 Views

577 replies

40 likes

Account
Free
  • 478315 Views
  • 577 replies
  • 40 likes

Bug when filtering a playlist

Hi all.I don't know If it's a bug, but I just found out a problem and I can always replicate It whenever I want, so It should bee easy for you to see it too. I tried this on the Android app.First you need to have some songs in a playlist, then you ju...

Newbie

Hi all. I don't know If it's a bug, but I just found out a problem and I can always replicate It whenever I want, so It should bee easy for you to see it too. I tried this on the Android app. First...

stockholmsfoto

Casual Listener

643 Views

1 replies

0 likes

  • 643 Views
  • 1 replies
  • 0 likes

If I select a specific song it just plays the song that is there in normal playlist view

When I select a song on my Honor it will only play the song that was there before. I have a playlist with about 3000 songs in it and it will only play in order it won't let me select any songs by a specific artist. I have attached a picture. What I h...

Casual Listener

When I select a song on my Honor it will only play the song that was there before. I have a playlist with about 3000 songs in it and it will only play in order it won't let me select any songs by a s...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Solved!! Where is the song radio feature in the new version?

Where are all the songs? How can I start a song based radio? 

Casual Listener

Where are all the songs? How can I start a song based radio? 

Di0r

Casual Listener

7322 Views

5 replies

0 likes

  • 7322 Views
  • 5 replies
  • 0 likes

Playlist randomness

Hey Everyone could somebody help me out... Ive been a spotify customer now for years and this is the first time something has confused me... I drive a lot and I have a load of playlists that I have lovingly put together with a load of my fave albums ...

Music Fan

Hey Everyone   could somebody help me out... Ive been a spotify customer now for years and this is the first time something has confused me... I drive a lot and I have a load of playlists that...

1233448284

Regular

870 Views

4 replies

1 likes

  • 870 Views
  • 4 replies
  • 1 likes

When clicking on a song in a playlist it plays a different song on the playlist

When i click on a song in a playlist it plays a different song on the playlist, this only happens on Android and has only started to happen this the latest update

Casual Listener

When i click on a song in a playlist it plays a different song on the playlist, this only happens on Android and has only started to happen this the latest update

SeanRyan

Casual Listener

949 Views

3 replies

4 likes

  • 949 Views
  • 3 replies
  • 4 likes

Playlist problem.

i choose an artist and it plays from the top of the list not the artist. PISSING ME OFF. I ALREADY UNINSTALLED AND REINSTALLED. SAME PROBLEM

Casual Listener

i choose an artist and it plays from the top of the list not the artist. PISSING ME OFF. I ALREADY UNINSTALLED AND REINSTALLED. SAME PROBLEM

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Downloading Playlist - stuck at the last song

So everytime I download an album or playlist, it would show as "Downloaded" on the app, but the notification would be stuck on "Downloading" at varying percentages. I have tried reinstalling, and redownloading but the notficiation is always there. So...

Newbie

So everytime I download an album or playlist, it would show as "Downloaded" on the app, but the notification would be stuck  on "Downloading" at varying percentages. I have tried reinstalling, a...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Stop play Musik

The App stop play music after ~2minutes when im out of the App pls help me

Newbie

The App stop play music after ~2minutes when im out of the App pls help me 

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes

Music downloading to SD card, yet still taking up internal storage space (Galaxy S7/Nougat).

Greetings, Hello, I've been using a Galaxy S7 with Spotify for a few months now. I've never been able to get my music to save to the micro SD card. Last night I upgraded to Nougat 7.0. I did a complete device wipe with the new update and was hoping t...

Regular

Greetings,   Hello,    I've been using a Galaxy S7 with Spotify for a few months now. I've never been able to get my music to save to the micro SD card. Last night I upgraded to No...

emilyxo

Regular

13294 Views

24 replies

0 likes

  • 13294 Views
  • 24 replies
  • 0 likes

Premium account

I've received a payment confirmation by email days ago, but my premium account was not released yet ...

Newbie

I've received a payment confirmation by email days ago, but my premium account was not released yet ...   

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Spotify continually restarts playing in my car

On WIFI spotify continually starts playing after I turn on the engine, hang up a call or make a call, or sometimes for no reason. It mostly happens in my car but sometimes also just randomly out of my car, in these occasions my only options are throw...

Newbie

On WIFI spotify continually starts playing after I turn on the engine, hang up a call or make a call, or sometimes for no reason. It mostly happens in my car but sometimes also just randomly out of m...

531 Views

0 replies

1 likes

  • 531 Views
  • 0 replies
  • 1 likes

Searching in playlist does not work

Because I have a large playlist, I use the search in playlist to search for songs. Since 2/3 days the search does not work anymore. If I search a song and I click on it, my Spotify does not play this song but just the first song in my overall playlis...

Newbie

Because I have a large playlist, I use the search in playlist to search for songs. Since 2/3 days the search does not work anymore. If I search a song and I click on it, my Spotify does not play this...

788 Views

0 replies

9 likes

  • 788 Views
  • 0 replies
  • 9 likes

Video On Android

When connected to a internet that have an ip address from Puerto Rico the videos doe snot play I have premium it does not makes sense. Are you bloking Puerto Rico? We are the same as the US.

Regular

When connected to a internet that have an ip address from Puerto Rico the videos doe snot play I have premium it does not makes sense. Are you bloking Puerto Rico? We are the same as the US.

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

spotify modo aleatório desativando sozinho

meu spotify está com um bug que quando ativo o modo aleatório e escolho outra música, o aleatório desativa sozinhoalém disso, o nome das minhas playlists estão bugadas também, como por exemplo, ao invés de estar apenas escrito "punk" estra escrito "p...

Newbie

meu spotify está com um bug que quando ativo o modo aleatório e escolho outra música, o aleatório desativa sozinho além disso, o nome das minhas playlists estão bugadas também, como por exemplo, ao ...

918 Views

0 replies

5 likes

  • 918 Views
  • 0 replies
  • 5 likes

Way to prevent duplicates in playlists.

Hi, When i click on a song in a playlist it plays a different song on the playlist, this has only happens on Android and has only been applied since the latest update of Spotify

Casual Listener

Hi, When i click on a song in a playlist it plays a different song on the playlist, this has only happens on Android and has only been applied since the latest update of Spotify

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
  • 0 likes

No recibo las notificaciones de los nuevos lanzamientos

Esto me ocurre ya desde hace un año. Al final me he decidido comentarlo, por saber si hay alguna solución ya que en la aplicación tengo activadas las notificaciones y nunca recibo, de vez en cuando de algunos artistas que sigo, pero muy poco. Recuerd...

Visitor

Esto me ocurre ya desde hace un año. Al final me he decidido comentarlo, por saber si hay alguna solución ya que en la aplicación tengo activadas las notificaciones y nunca recibo, de vez en cuando d...

user-removed

Not applicable

3383 Views

4 replies

7 likes

  • 3383 Views
  • 4 replies
  • 7 likes

Ho un problema

Ciao il mio problema e che ho messo delle musiche che avevo ne cellulare e le ho messe nella mia playlist il problema e che non posso andare avanti di minuti con la canzone prima lo potevo fare ora no pls help

Newbie

Ciao il mio problema e che ho messo delle musiche che avevo ne cellulare e le ho messe nella mia playlist il problema e che non posso andare avanti di minuti con la canzone prima lo potevo fare ora n...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Playlist problem

Hey so when i ues the filter on my phone to listen to a song in my playlist i tap that song and a nother song start playing it's like its is not search and help would me lovely

Newbie

Hey so when i ues the filter on my phone to listen to a song in my playlist i tap that song and a nother song start playing it's like its is not search and help would me lovely

315 Views

0 replies

1 likes

  • 315 Views
  • 0 replies
  • 1 likes

It's not working

After the last update the app it's not working anymore, i select a music (when i put offline mode) and the app close, or the music don't start, and i try to change the music but any of them work anymore.

Newbie

After the last update the app it's not working anymore, i select a music (when i put offline mode) and the app close, or the music don't start, and i try to change the music but any of them work anym...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes