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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194717 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194717 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535994 Views

78 replies

3 likes

  • 535994 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439538 Views

565 replies

37 likes

Account
Free
  • 439538 Views
  • 565 replies
  • 37 likes

"don't play this" button

I updated spotify to latest version.Ok: it's a mess, the worst You ever done. I can't manage my playlists. But I just want to focus on that "don't play this" button: what does it mean? Does it delete song from playlist? Does it block any song from th...

Gig Goer

I updated spotify to latest version. Ok: it's a mess, the worst You ever done.  I can't manage my playlists.  But I just want to focus on that "don't play this" button: what does it mean...

1123 Views

0 replies

1 likes

Android
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Android storage problem

Hello, Iv'e been using spotify for 2 months now. In the app settings I turned off the download option and the offline mode is off, but the app keep eating my storage and stand about 3.8gb till now. sometimes I delete the cache and data and there is n...

Regular

Hello, Iv'e  been using spotify for 2 months now. In the app settings I turned off the download option and the offline mode is off, but the app keep eating my storage and stand about 3.8gb ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
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Can only skip 6 songs per hour on Phone

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Casual Listener

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Joe

Community Legend

1971 Views

1 replies

0 likes

  • 1971 Views
  • 1 replies
  • 0 likes

Problemas ao iniciar o aplicativo (Android)

Estou com problemas ao iniciar o app no Android, diz que a "Area de Armazenamento não encontrada". Alguém consegue me explicar o motivo ?O smartphone já foi reiniciado e o app já foi reinstalado e nada mudou.

Newbie

Estou com problemas ao iniciar o app no Android, diz que a "Area de Armazenamento não encontrada". Alguém consegue me explicar o motivo ? O smartphone já foi reiniciado e o app já foi reinstalado e ...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
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Superuser Contribution From iOS to android

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I will have a restored everything on a new android de...

Newbie

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I ...

user-removed

Not applicable

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cosmetic defect: Software update error message

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pre-4.1 version of Android when I'm actually on 8.1. ...

Newbie

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pr...

user-removed

Not applicable

653 Views

1 replies

0 likes

Android
defect
error message
  • 653 Views
  • 1 replies
  • 0 likes

Have premium and spotify is not playing songs I pick in my own playlist.

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song but instead play a random song within that playlist...

Casual Listener

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song ...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Paying by PayPal

Hello!I've met a problem.I can't pay for the subscription by PayPal.When I press 'Agree&Pay', I see only white screen. And there is no payment.You can see it on the screenshots.How can I solve that problem?

Newbie

Hello! I've met a problem. I can't pay for the subscription by PayPal. When I press 'Agree&Pay', I see only white screen. And there is no payment. You can see it on the screenshots. How can ...

289 Views

0 replies

0 likes

  • 289 Views
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Can't find artist's information in the new version

Hi!In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature in this version because the bio was really useful and...

Newbie

Hi! In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature ...

424 Views

0 replies

1 likes

  • 424 Views
  • 0 replies
  • 1 likes

App not synching songs on Android (S7 Edge)

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had. I have already deleted cache, removed the App and changed the storage lo...

Casual Listener

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had.  I have ...

656 Views

0 replies

0 likes

  • 656 Views
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Lots of songs missing from main playlist

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundreds of songs removed.Thanks

Newbie

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundred...

1005 Views

0 replies

0 likes

  • 1005 Views
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Sort by

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the case each artists song titles are in alphabetic ord...

Newbie

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the ...

427 Views

0 replies

3 likes

  • 427 Views
  • 0 replies
  • 3 likes

Entire Playlist Not Showing Up

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

Visitor

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

391 Views

0 replies

0 likes

  • 391 Views
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Track info not updating when streaming via Android Auto

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get updated when the next track starts.This only happens w...

Casual Listener

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get upd...

skrt

Casual Listener

605 Views

1 replies

2 likes

  • 605 Views
  • 1 replies
  • 2 likes

Bluetooth Sound Problem with Oreo 8

Hey . Mein Huawei P10 mit Oreo 8.0 also Emui hat Probleme. Der Sound kratzt dauerhaft bei Liedern über bluettooh. Was muss ich tun

Casual Listener

Hey . Mein Huawei P10 mit Oreo 8.0 also Emui hat Probleme. Der Sound kratzt dauerhaft bei Liedern über bluettooh. Was muss ich tun   

Odinszorn

Casual Listener

556 Views

2 replies

0 likes

  • 556 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle button disappeared

Premium user on Android and I updated the app, now the shuffle button on my playlists disappeared. I couldn't find it on any sub-menus. How do I shuffle playlists now?

Newbie

Premium user on Android and I updated the app, now the shuffle button on my playlists disappeared. I couldn't find it on any sub-menus. How do I shuffle playlists now?

bigahen

Newbie

1352 Views

1 replies

9 likes

Android
shuffle
  • 1352 Views
  • 1 replies
  • 9 likes

I can't search for music

Hello, My problem is not that it doesn't search for a song, but once it has found it, it doesn't allow me to reproduce it. Instead, it plays the first song in the playlist. Thank you

Newbie

Hello,   My problem is not that it doesn't search for a song, but once it has found it, it doesn't allow me to reproduce it. Instead, it plays the first song in the playlist.   Thank yo...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Solved!! Notification icon badge?

I keep getting that icon badge to say I have a notification on the app. How do I view the notification? Why is it popping up? I've never seen a icon badge on Spotify and I've looked every where on the app to try to just view it to get rid of it.Help

Casual Listener

I keep getting that icon badge to say I have a notification on the app. How do I view the notification? Why is it popping up? I've never seen a icon badge on Spotify and I've looked every where on th...

nxshara

Newbie

63808 Views

7 replies

11 likes

  • 63808 Views
  • 7 replies
  • 11 likes

Enable album artwork on Pixel lock screen

For some reason the album artwork isn't fully shown on the lock screen anymore. Just the music widget. Any help is appreciated!

Newbie

For some reason the album artwork isn't fully shown on the lock screen anymore. Just the music widget. Any help is appreciated!

522 Views

0 replies

0 likes

  • 522 Views
  • 0 replies
  • 0 likes