Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
111192 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
223717 Views
144 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
580909 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
478312 Views
577 replies
40 likes
Sometimes when i'm listening spotify for a long time it juts changes the playlist itself For example i listen to Artist X's playlist but suddenly spotify starts playing artist Y's song.Is that supposed to happen? And what's more annoying is the fact ...
Sometimes when i'm listening spotify for a long time it juts changes the playlist itself For example i listen to Artist X's playlist but suddenly spotify starts playing artist Y's song. Is ...
Casual Listener
616 Views
2 replies
0 likes
I've recently got premium and on my Android there doesn't seem to be an option to download songs like what it used to. It has to be a newer version but I'm iPad it is still the same and works perfectly fine.
I've recently got premium and on my Android there doesn't seem to be an option to download songs like what it used to. It has to be a newer version but I'm iPad it is still the same and works perfect...
Community Legend
490 Views
1 replies
0 likes
When I use the spotify search function within the playlist and I go to say look up say Oliver Tree and I choose one of the songs it plays the songs that are at the top of the actual playlist. So when I press a song in a sense it plays whats underneat...
When I use the spotify search function within the playlist and I go to say look up say Oliver Tree and I choose one of the songs it plays the songs that are at the top of the actual playlist. So when...
442 Views
0 replies
4 likes
I have the free version of Spotify. I just updated Spotify on my Android device LG G6. I got back on Spotify this morning and can't find all the music and playlist I have made and saved. I do not like the new update. There is no songs button at the t...
I have the free version of Spotify. I just updated Spotify on my Android device LG G6. I got back on Spotify this morning and can't find all the music and playlist I have made and saved. I do not lik...
Community Legend
839 Views
1 replies
0 likes
So I did a factory reset with my phone. After downloading Spotify again I wanted my downloaded songs back. The songs I downloaded before the reset where stored on my sd card. During the factory reset the sd card didn't reset so everything is still th...
So I did a factory reset with my phone. After downloading Spotify again I wanted my downloaded songs back. The songs I downloaded before the reset where stored on my sd card. During the factory reset...
Community Legend
1330 Views
1 replies
0 likes
After installing the most recent update Spotify keeps crashing and abruptly stops playing music (on Android). Do anyone know how to go back the last version or stop this?
After installing the most recent update Spotify keeps crashing and abruptly stops playing music (on Android). Do anyone know how to go back the last version or stop this?
Composer
921 Views
2 replies
3 likes
Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen!Ich habe mein Smartphone bereit neu aufgesetzt, Spotify immer wieder mal deinstalliert...aber nichts hi...
Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen! Ich habe mein Smartphone bereit neu aufgesetzt, Sp...
995 Views
0 replies
8 likes
I have Spotify installed on my LG Nexus 4. On my downloaded playlists - some of the songs 'pop' or 'crackle' while being played. I have noticed this more and more with my downloaded Spotify songs. Is no one else experiencing this? How do I stop it? I...
I have Spotify installed on my LG Nexus 4. On my downloaded playlists - some of the songs 'pop' or 'crackle' while being played. I have noticed this more and more with my downloaded Spotify songs. Is...
Newbie
104083 Views
29 replies
2 likes
For Spotify wrapped 2018 will offline mode effect how many minutes i've listerned and favourite artists?. I saw a thread saying that the songs count is saved in order to pay the artist in offline mode, but i was wondering if that effects wrapped
For Spotify wrapped 2018 will offline mode effect how many minutes i've listerned and favourite artists?. I saw a thread saying that the songs count is saved in order to pay the artist in offline mod...
940 Views
0 replies
1 likes
Hi, I cant see video category after browse. Isnt the Singapore available to watch the music video? And also I thought I could watch the video on app if I'm premium. My phone is android Samsung galaxy s8
Hi, I cant see video category after browse. Isnt the Singapore available to watch the music video? And also I thought I could watch the video on app if I'm premium. My phone is android Samsung galaxy...
345 Views
0 replies
0 likes
Whenever I search for a song within a playlist, it just plays the song in the position in the playlist as if I didn't search anything. For example. If I have a playlist with songs ABCD and I search for song D, it returns only song D, but plays song A
Whenever I search for a song within a playlist, it just plays the song in the position in the playlist as if I didn't search anything. For example. If I have a playlist with songs ABCD...
501 Views
0 replies
1 likes
My computer (windows) has got Internet, Spotify shows offline. I deleted and reinstalled spotify without effect. why spotify shows no internet connection? I have the same problem on two different computers. No problem with ipad.
My computer (windows) has got Internet, Spotify shows offline. I deleted and reinstalled spotify without effect. why spotify shows no internet connection? I have the same problem on two differen...
818 Views
0 replies
3 likes
So the new Android interface changed the Songs list to a playlist, got that figured out. But Albums now only shows complete albums I have selected and I've no idea where all the Artists that I listed from a single song selection went. Not real satisf...
So the new Android interface changed the Songs list to a playlist, got that figured out. But Albums now only shows complete albums I have selected and I've no idea where all the Artists that I ...
427 Views
0 replies
1 likes
I have:Android 8.0Phone: HUAWEI Mate 10 prolanguage: Italian I cannot plaly my private playlist with google assistant.it simply open spotify or serach playlist on google and that's all. any solutions?
I have: Android 8.0 Phone: HUAWEI Mate 10 pro language: Italian I cannot plaly my private playlist with google assistant. it simply open spotify or serach playlist on google and that's a...
555 Views
0 replies
0 likes
When I click on an artist within the app, it doesn't sort the artist's albums out in order they were released. They seem to be in a randomized order. Is there a way to sort them out so they are in order of release? In the screenshot attached you can ...
When I click on an artist within the app, it doesn't sort the artist's albums out in order they were released. They seem to be in a randomized order. Is there a way to sort them out so they are in or...
424 Views
0 replies
0 likes
I'm having an issue with the most recent update on Spotify. I filter by artist and it used to group the albums together for the artists whereas now when filtering by artist. It breaks up the albums so the songs aren't together!
I'm having an issue with the most recent update on Spotify. I filter by artist and it used to group the albums together for the artists whereas now when filtering by artist. It breaks ...
Regular
641 Views
1 replies
2 likes
I always listen to my playlists on shuffle and in the past when i select a song in a playlist, shuffle is turned on already, but recently when i pick a particular song in the playlist shuffle has to be manually turned on. Any fixes or settings im mis...
I always listen to my playlists on shuffle and in the past when i select a song in a playlist, shuffle is turned on already, but recently when i pick a particular song in the playlist shuffle has to ...
Casual Listener
779 Views
3 replies
0 likes
I'm searching for a solution to start the player activity of spotify using a intent or simliar. If you tap the spotify icon, the app starts with the starting page. If you tap the albumcover of the spotify widget, spotify starts with (what I'm calling...
I'm searching for a solution to start the player activity of spotify using a intent or simliar. If you tap the spotify icon, the app starts with the starting page. If you tap the al...
527 Views
0 replies
0 likes
So, I've recently updated my spotify to the latest version on Android, and since then, whenever I try to open any shared link that I've sent, or others have sent me it wouldn't work. it would either:Pop-up "The song is not available".Opens spotify bu...
So, I've recently updated my spotify to the latest version on Android, and since then, whenever I try to open any shared link that I've sent, or others have sent me it wouldn't work. it would either:...
Casual Listener
619 Views
1 replies
1 likes
Why does spotify keep deleting my downloads? I constantly have to redownlo and its using up all my data. I'm ready to cancel my subscription and go back to rhapsody.
Why does spotify keep deleting my downloads? I constantly have to redownlo and its using up all my data. I'm ready to cancel my subscription and go back to rhapsody.
Newbie
37270 Views
43 replies
11 likes
