Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
40440 Views
65 replies
25 likes

40440 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
876824 Views
11 replies
51 likes
Android
Guide
Troubleshooting

876824 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
a month ago
shahn321
Casual Listener
26140 Views
4 replies
0 likes

26140 Views
4 replies
0 likes

Won't shuffle on "shuffle"

I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single time. I now know exactly what song is about to pla...

Ray_of_sunshine
Casual Listener
I used to be able to shuffle my playlists, but in the past couple weeks when it says it's shuffled it plays the songs, not in the order that I added, but plays it in the exact same order every single...
2018-04-14 3:20:21 PM
153 Views
0 replies
0 likes

153 Views
0 replies
0 likes

Superuser Contribution Downloaded songs no longer downloaded after app update

When I update the Spotify app on my Android phone, all downloaded songs are no longer marked as downloaded. I have to download the songs again to my phone. The updated app should be able to access the previous downloads and play them, but it does not...

tacozona
Casual Listener
When I update the Spotify app on my Android phone, all downloaded songs are no longer marked as downloaded. I have to download the songs again to my phone. The updated app should be able to ...
2018-04-07 2:16:54 PM
2018-04-14 3:13:44 PM
tacozona
Casual Listener
731 Views
4 replies
0 likes

731 Views
4 replies
0 likes

Offline Song Downloads removed

Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices registered. But I only have two devices for Offline S...

Sajan88
Newbie
Since around one week all my offline downloaded playlists and songs get removed but only on my S8 and not my Tablet. It often happen overnight with the message that there a to many offline devices re...
2018-04-14 3:00:07 PM
219 Views
0 replies
0 likes

219 Views
0 replies
0 likes

Spotify connect problems

I have an annoying issue with Spotify. When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify connect. I didn't even know about Spotify connect, never...

Maymay123
Newbie
I have an annoying issue with Spotify. When I am playing my music, it randomly stops, and when I look at my phone, it asks me if I want to play in another device called "Agnese" through Spotify...
2018-04-14 2:36:05 PM
170 Views
0 replies
0 likes

170 Views
0 replies
0 likes

Can I remove cache and preserve my library?

I have a huge amount of songs that I once added but now I don't like them anymore, so I removed them from my library. Now that didn't free any space at all. It seems to be a thing for years already. Now there is the clear cache option. But I don't wa...

VersusK
Casual Listener
I have a huge amount of songs that I once added but now I don't like them anymore, so I removed them from my library. Now that didn't free any space at all. It seems to be a thing for years already. ...
2017-07-29 6:22:12 PM
2018-04-14 1:42:28 PM
Jenfammn
Newbie
16967 Views
2 replies
0 likes

16967 Views
2 replies
0 likes

Müzik kendiliğinden duruyor

Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silmek dışında ne yapabilirim?

BerkeD
Casual Listener
Merhaba, yaklaşık 1 yıldır Spotify Premium kullanıcısıyım. Son 3 gündür indirmiş olduğum müzikleri dinlerken müzik kendi kendine duruyor. Bazen 20 dakika aralıklarla, bazen 10 saniye. Uygulamayı silm...
2018-04-14 9:07:40 AM
30800 Views
0 replies
59 likes

30800 Views
0 replies
59 likes

How to SWITCH OFF SHUFFLE completely?

I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in nothing. Neither a color change of the button nor an ot...

rebel667
Newbie
I am wondering how i can switch off SHUFFLE and which indicator shows me that SHIFFLE IS OFF. Whithin my android app theres always a green shuffle button shown. Tapping on this button results in noth...
2016-08-30 8:44:11 AM
2018-04-14 6:42:03 AM
LordyKillz
Newbie
42098 Views
10 replies
2 likes
Shuffle play

42098 Views
10 replies
2 likes

Solved!!Superuser Contribution Problema al descargar musica

Cordial saludo,Tengo problemas al intentar descargar mi música al dispositivo movil, siempre me muestra que la musica ya se encuentra sincronizada en el dispositivo pero cuando trato de escucharlas en modo offline simplemente se queda en silencio. En...

dastiven
Newbie
Cordial saludo, Tengo problemas al intentar descargar mi música al dispositivo movil, siempre me muestra que la musica ya se encuentra sincronizada en el dispositivo pero cuando trato de escucharlas...
2017-07-10 6:38:39 AM
2018-04-14 4:50:14 AM
gonzorron1
Casual Listener
113411 Views
4 replies
1 likes

113411 Views
4 replies
1 likes

Can't save music on SD card

Although I have already formated the SD card as potable device, and have already cleaned all the saved configuration and etc, I am not able to save the music on the SD card.

gmaschi
Newbie
Although I have already formated the SD card as potable device, and have already cleaned all the saved configuration and etc, I am not able to save the music on the SD card.
2018-04-14 4:23:37 AM
261 Views
0 replies
0 likes

261 Views
0 replies
0 likes

Is there a way to reinstall the old version?

I hate the new update! Is there a way to reinstall the old version?

Flipflop14
Newbie
I hate the new update! Is there a way to reinstall the old version?
2018-04-14 2:31:54 AM
274 Views
0 replies
0 likes

274 Views
0 replies
0 likes

Speicherort meiner Playlists SD card / interner Speicher voll

Hallo zusammen,Ich nutze seit einigen Tagen ein Huawei P8 mit einer 32gb Speicherkarte (die ist so gut wie leer) und 10gb internem Speicher.In den Einstellungen der Downloads von Spotify habe ich eingestellt, dass der Speicherort meine SD Karte ist, ...

phänomenalo
Casual Listener
Hallo zusammen, Ich nutze seit einigen Tagen ein Huawei P8 mit einer 32gb Speicherkarte (die ist so gut wie leer) und 10gb internem Speicher. In den Einstellungen der Downloads von Spotify habe ich...
2017-03-15 9:02:52 PM
2018-04-13 12:45:09 AM
zorreyy
Newbie
15964 Views
8 replies
0 likes

15964 Views
8 replies
0 likes

No puedo iniciar Sesion

Puse mi dispositivo en modo offline y por un problema se me cerro la sesión de mi cuenta.Al querer volver inicar sesion, la app me dice me conecte a internet porque esta en modo offline. Como soluciono esto sin desinstalar la aplicación!?? Borre la c...

Savaltroni
Newbie
Puse mi dispositivo en modo offline y por un problema se me cerro la sesión de mi cuenta. Al querer volver inicar sesion, la app me dice me conecte a internet porque esta en modo offline. Como soluc...
2018-04-13 12:02:15 AM
178 Views
0 replies
0 likes

178 Views
0 replies
0 likes

Se me borran las canciones descargadas

Descargué una nueva versión de la APP (8.4.49.462 armV7). Desde que lo hice, descargo las canciones y cuando vuelvo a entrar a Spotify figuran en "gris" no en verde. Tengo que volver a descargarlas y al volver a entrar sucede lo mismo. Nunca antes me...

lenoil76
Newbie
Descargué una nueva versión de la APP (8.4.49.462 armV7). Desde que lo hice, descargo las canciones y cuando vuelvo a entrar a Spotify figuran en "gris" no en verde. Tengo que volver a descargarlas y...
2018-04-13 8:35:16 PM
225 Views
0 replies
0 likes

225 Views
0 replies
0 likes

Downloa

I have default to external storage, but keeps deleting downloads and defaulting to device again. Very annoying.

stackj64
Newbie
I have default to external storage, but keeps deleting downloads and defaulting to device again. Very annoying.
2018-04-13 8:00:01 PM
2158 Views
0 replies
0 likes

2158 Views
0 replies
0 likes

Ep and single dosen't show up on artist page

Like the title says Ep and single tab is not showing up in the artist page and it drives me crazy cause i cant see the songsIs there a solution???

user-removed
Visitor
Like the title says Ep and single tab is not showing up in the artist page and it drives me crazy cause i cant see the songs Is there a solution???
2018-04-13 7:51:34 PM
177 Views
0 replies
0 likes

177 Views
0 replies
0 likes

Vibration on Android

So I just noticed today that my phone vibrates everytime I unpause my music or a new song starts. Anyway to stop this?

Bradleyamd
Newbie
So I just noticed today that my phone vibrates everytime I unpause my music or a new song starts. Anyway to stop this?
2018-04-05 7:33:19 PM
2018-04-13 7:21:20 PM
milanhbabra
Newbie
877 Views
1 replies
1 likes

877 Views
1 replies
1 likes

PROBLEMAS CON LAS NOTIFICACIONES

Tengo un Huawei Y5 ii, Y la verdad e intentado de todo para poder hacer que aparezca el reproductor de Spotify en la pantalla de bloqueo para asi poder pausar o cambiar la cancion sin la necesidad de desbloquear el movil, Por favor, ayuda :((.

DiegoMtR8
Newbie
Tengo un Huawei Y5 ii, Y la verdad e intentado de todo para poder hacer que aparezca el reproductor de Spotify en la pantalla de bloqueo para asi poder pausar o cambiar la cancion sin la necesidad de...
2018-04-13 6:48:55 PM
268 Views
0 replies
0 likes

268 Views
0 replies
0 likes

Superuser Contribution Cant log in to Spotify with my mobile

Somehow i got logged out of spotify on my mobile but when i tried to log in again it said that i was ofline and i needed to get online to log in. well i am online because my internet is working fine. clossing the app or restarting my phone wont do it...

MaxNagel
Casual Listener
Somehow i got logged out of spotify on my mobile but when i tried to log in again it said that i was ofline and i needed to get online to log in. well i am online because my internet is working fine....
2018-04-04 8:43:29 PM
2018-04-13 6:31:07 PM
SergioDavid
Roadie
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Distorted audio

Hello After I switched phone from a Galaxy S7 Edge to a Galaxy s9+ I have had bad sound. The sound is distorted att voices is "shattered". I have tried cleaning cache both on the phone it self and in the app. I have done a complete reinstallation. I ...

KJ170
Newbie
Hello After I switched phone from a Galaxy S7 Edge to a Galaxy s9+ I have had bad sound. The sound is distorted att voices is "shattered". I have tried cleaning cache both on the phon...
2018-04-13 6:30:03 PM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Error in "Home" and "Radio"

Hi, I'm using Spotify v.8.4.46.575 on my Xiaomi Mi5 with Android 8.0.0. Spotify app, after I tried to clean the cache and after I reinstall the app, still saying there is an error in "Home" and that "Radio" is not available. Moreover from today when ...

Vezz
Newbie
Hi, I'm using Spotify v.8.4.46.575 on my Xiaomi Mi5 with Android 8.0.0. Spotify app, after I tried to clean the cache and after I reinstall the app, still saying there is an error in "Home" and that ...
2018-04-13 6:22:00 PM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

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