Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118712 Views

27 replies

4 likes

  • 118712 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239411 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239411 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600229 Views

79 replies

3 likes

  • 600229 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492750 Views

581 replies

42 likes

Account
Free
  • 492750 Views
  • 581 replies
  • 42 likes

I've been hacked

I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating because Spotify is basically unusable now for me b...

Visitor

I've been using Spotify for a while now, but ever since about 2 weeks ago, someone has been getting into my account playing their own music while I'm trying to listen to mine. It's really frustrating...

649 Views

0 replies

0 likes

  • 649 Views
  • 0 replies
  • 0 likes

Solved!! Bluetooth skipping in car

When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also changed AVRCP Bluetooth version to 1.4, 1.5, and 1.6 wit...

Casual Listener

When listening through Bluetooth in car music constantly skips. I have downloaded all tracks to phone so phone network is not an issue. Tried unistalling app and downloaded songs again and also chang...

Clutchgear

Casual Listener

122380 Views

2 replies

2 likes

  • 122380 Views
  • 2 replies
  • 2 likes

Shuffle disabling when choosing tracks

The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my track the shuffle disables. Need a fix or a way to perm...

Casual Listener

The last update is really annoying. I have had Spotify for year and listen to music all day. I like to keep shuffle on but at the same time randomly change tracks myself but now when I choose my trac...

vorpalclaws

Newbie

972 Views

2 replies

1 likes

  • 972 Views
  • 2 replies
  • 1 likes

My Spotify don't have radio station

Hi, Spotify staffI love Spotify but there is some problem with mine. When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that??Thanks Spotify.

Newbie

Hi, Spotify staff I love Spotify but there is some problem with mine.  When I play a song, it don't have loop button or shuffle. I want to find the reason why it like that?? Thanks Spotify.

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Playlist Sort/Filter does not work properly

I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a collection. I sort it by artist and it mixes up albums! ...

Casual Listener

I know there also exists a topic on filtering problem, but I want to state that not only filtering but also sorting does not work in a proper way. It makes me sick. I built a huge playlist as a colle...

567 Views

0 replies

1 likes

  • 567 Views
  • 0 replies
  • 1 likes

[Google Home] In-app controls broken

Hi there, the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops and complains about some other device playing music over the a...

Newbie

Hi there,   the commands for the Spotify App on Google Home seem to be broken at the moment. Everytime I try to interact with Spotify currently playing music on one of my speakers, it stops an...

562 Views

0 replies

0 likes

  • 562 Views
  • 0 replies
  • 0 likes

Solved!! Can't connect through WiFi

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Problems started when upgrading Spotify to 3.0.0.1124. ...

Visitor

I am getting a message "There is no Internet connection" when I am connected via WiFi. All other applications work as expected. If I turn off WiFi Spotify works again over the mobile connection. Prob...

Howard2018

Newbie

84383 Views

61 replies

5 likes

No connection available
No internet connection android
Wi-Fi
  • 84383 Views
  • 61 replies
  • 5 likes

Song not in my playlist started playing?

Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping it gave me another unknown song! Whats going on? Ed...

Newbie

Hi so i use spotify on my android and I was listening to my playlist as i usually do and then songs that aren't even on my playlist (i've never even heard of them before!) started playing?? Skipping ...

Maxim

Spotify Star

702 Views

1 replies

0 likes

  • 702 Views
  • 1 replies
  • 0 likes

Spotify, why do you insist on putting horrible random music in my playlist?

Spoiler (Highlight to read) Spotify, why do you insist on putting horrible random music in my playlist? Like some random pop spanish song. Ive never once listened to or liked any music similar to this. Even Pandora has more accurate suggestions. It's...

Casual Listener

  Spotify, why do you insist on putting horrible random music in my playlist?  Like some random pop spanish song. Ive never once listened to or liked any music similar to this. Even Pan...

Maxim

Spotify Star

1715 Views

1 replies

3 likes

  • 1715 Views
  • 1 replies
  • 3 likes

Dim album art

Anyone know why the album art is so dim?  Is it like this by default?

Casual Listener

Anyone know why the album art is so dim?  Is it like this by default?

Maxim

Spotify Star

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Solved!! Can't turn off lastfm scrobbling

I get notifications telling me that there's an error with my lastfm username or password, but since I don't usr lastfm anymore I try to turn it off in the settings option but it goes back on and it's getting annoying.

Casual Listener

I get notifications telling me that there's an error with my lastfm username or password, but since I don't usr lastfm anymore I try to turn it off in the settings option but it goes back on and it's...

Orama

Newbie

4536 Views

4 replies

0 likes

  • 4536 Views
  • 4 replies
  • 0 likes

Random listening which deprives every manual music change

Hi everyone, My problem is simple but pretty new (happening since 2 weeks max, maybe after a previous update or just after the update to Android 8.0). When i launch Spotify on My Moto Z, select the music i want to play, i need to select the random mo...

Casual Listener

Hi everyone,   My problem is simple but pretty new (happening since 2 weeks max, maybe after a previous update or just after the update to Android 8.0). When i launch Spotify on My Moto Z, sel...

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Has Playlist Sorting Changed?

When I use Spotify (I do this on both my PC and my phone but this has only changed for my phone & I use Android) I always sort by Artist, it has always been more convinient for me personally. But when I always did that, it also sorted the individual ...

Newbie

When I use Spotify (I do this on both my PC and my phone but this has only changed for my phone & I use Android) I always sort by Artist, it has always been more convinient for me personally. But...

523 Views

0 replies

1 likes

  • 523 Views
  • 0 replies
  • 1 likes

My account seems to have merged with some stranger's account.

Hello, my name is Diendi. I'm using Premium for Family package. I've noticed for some time now, there's one weird playlist which I've never made nor followed, on my list. It consists of songs I've never played nor searched. Weirdly, the maker of the ...

Casual Listener

Hello, my name is Diendi. I'm using Premium for Family package.   I've noticed for some time now, there's one weird playlist which I've never made nor followed, on my list. It consists of song...

Diendi

Casual Listener

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Tried to redownload, but the appstore won't let me??

Okay. So I went to this website because my Spotify account kept telling me that I had no disk space or something like that, and that I needed to deselect some playlists from downloading. I didn't know how to do that, so I came here. Someone said to u...

Newbie

Okay. So I went to this website because my Spotify account kept telling me that I had no disk space or something like that, and that I needed to deselect some playlists from downloading. I didn't kno...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
  • 0 likes

No option to store downloaded music on SD card. Android 7.1, formatted as internal memory.

Can not store music on SD card on my moto e4, android 7.1, 64gb Samsung card. Formatted as internal. No option in settings. On another phone running Android 5.1 I have that option. Is this because of the way the card is formatted or is it an artifact...

Newbie

Can not store music on SD card on my moto e4, android 7.1, 64gb Samsung card. Formatted as internal. No option in settings. On another phone running Android 5.1 I have that option. Is this because&nb...

629 Views

0 replies

0 likes

  • 629 Views
  • 0 replies
  • 0 likes

Displaying album artwork on lock screen

I am using a Samsung Galaxy S8 running Nougat Version 7.0I would like to display the full album art work on my lock screen but I cannot seem to find the setting to do so anywhere. All I have is a small widget that allows for Previous track, Next trac...

Newbie

I am using a Samsung Galaxy S8 running Nougat Version 7.0 I would like to display the full album art work on my lock screen but I cannot seem to find the setting to do so anywhere. All I have is a s...

chainingday1247

Newbie

54606 Views

5 replies

5 likes

album artwork
Galaxy
galaxy s8
lock screen
spotify lock screen.
  • 54606 Views
  • 5 replies
  • 5 likes

Problemas para reproducir por Chromecast

Hola, estoy teniendo un problema. De la nada me comenzó a funcionar mal la transmision con mi Chromecast usando Spotify. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Pero con Spotify comenzo a traerme problemas. Primero qu...

Newbie

Hola, estoy teniendo un problema. De la nada me comenzó a funcionar mal la transmision con mi Chromecast usando Spotify. El resto de aplicaciones como Youtube o Netflix funcionan sin problemas. Pero ...

Simonron

Newbie

30286 Views

10 replies

18 likes

  • 30286 Views
  • 10 replies
  • 18 likes

Spotify trouble

Before i used to save albums without them automatically downloading to my library now when i save one it does.it can i stop them from automatically downloading and just save them ?

Newbie

Before i used to save albums without them automatically downloading to my library now when i save one it does.it can i stop them from automatically downloading and just save them ?  

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Cant skip party of an offline track :(

Hey guys, first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem:I love the fact that I can add audiobooks from my PC in my spotify acc. and download it on my android to listen to it offline. Now, since 2 wee...

Casual Listener

Hey guys,   first time posting here, so sorry if its the wrong forum or some wrong formation. Now my problem: I love the fact that I can add audiobooks from my PC in my spotify acc. and downl...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes