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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202195 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202195 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

546898 Views

78 replies

3 likes

  • 546898 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454722 Views

571 replies

38 likes

Account
Free
  • 454722 Views
  • 571 replies
  • 38 likes

Spotify App on Android quitting unexpectedly

Hello!! I need some help with my Spotify app. So I just got an android about 3 weeks ago and since then I've probably used Spotify 3 times, until today... I went on and tried to connected my phone via Bluetooth to my speaker and suddenly it started q...

Casual Listener

Hello!!    I need some help with my Spotify app. So I just got an android about 3 weeks ago and since then I've probably used Spotify 3 times, until today... I went on and tried to connec...

hannahfoh

Casual Listener

1250 Views

4 replies

0 likes

  • 1250 Views
  • 4 replies
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How to search in a playlist on new version?

I can't search in New Android spotify version. Do I need a premium account to search a song in my playlists?

Gig Goer

I can't search in New Android spotify version. Do I need a premium account to search a song in my playlists? 

435 Views

0 replies

0 likes

  • 435 Views
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"don't play this" button

I updated spotify to latest version.Ok: it's a mess, the worst You ever done. I can't manage my playlists. But I just want to focus on that "don't play this" button: what does it mean? Does it delete song from playlist? Does it block any song from th...

Gig Goer

I updated spotify to latest version. Ok: it's a mess, the worst You ever done.  I can't manage my playlists.  But I just want to focus on that "don't play this" button: what does it mean...

1134 Views

0 replies

1 likes

Android
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Android storage problem

Hello, Iv'e been using spotify for 2 months now. In the app settings I turned off the download option and the offline mode is off, but the app keep eating my storage and stand about 3.8gb till now. sometimes I delete the cache and data and there is n...

Regular

Hello, Iv'e  been using spotify for 2 months now. In the app settings I turned off the download option and the offline mode is off, but the app keep eating my storage and stand about 3.8gb ...

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
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Can only skip 6 songs per hour on Phone

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Casual Listener

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Joe

Community Legend

1995 Views

1 replies

0 likes

  • 1995 Views
  • 1 replies
  • 0 likes

Problemas ao iniciar o aplicativo (Android)

Estou com problemas ao iniciar o app no Android, diz que a "Area de Armazenamento não encontrada". Alguém consegue me explicar o motivo ?O smartphone já foi reiniciado e o app já foi reinstalado e nada mudou.

Newbie

Estou com problemas ao iniciar o app no Android, diz que a "Area de Armazenamento não encontrada". Alguém consegue me explicar o motivo ? O smartphone já foi reiniciado e o app já foi reinstalado e ...

440 Views

0 replies

0 likes

  • 440 Views
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Superuser Contribution From iOS to android

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I will have a restored everything on a new android de...

Newbie

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I ...

user-removed

Not applicable

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cosmetic defect: Software update error message

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pre-4.1 version of Android when I'm actually on 8.1. ...

Newbie

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pr...

user-removed

Not applicable

670 Views

1 replies

0 likes

Android
defect
error message
  • 670 Views
  • 1 replies
  • 0 likes

Have premium and spotify is not playing songs I pick in my own playlist.

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song but instead play a random song within that playlist...

Casual Listener

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Paying by PayPal

Hello!I've met a problem.I can't pay for the subscription by PayPal.When I press 'Agree&Pay', I see only white screen. And there is no payment.You can see it on the screenshots.How can I solve that problem?

Newbie

Hello! I've met a problem. I can't pay for the subscription by PayPal. When I press 'Agree&Pay', I see only white screen. And there is no payment. You can see it on the screenshots. How can ...

307 Views

0 replies

0 likes

  • 307 Views
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Can't find artist's information in the new version

Hi!In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature in this version because the bio was really useful and...

Newbie

Hi! In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature ...

434 Views

0 replies

1 likes

  • 434 Views
  • 0 replies
  • 1 likes

App not synching songs on Android (S7 Edge)

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had. I have already deleted cache, removed the App and changed the storage lo...

Casual Listener

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had.  I have ...

671 Views

0 replies

0 likes

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Lots of songs missing from main playlist

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundreds of songs removed.Thanks

Newbie

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundred...

1016 Views

0 replies

0 likes

  • 1016 Views
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Sort by

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the case each artists song titles are in alphabetic ord...

Newbie

So the whole time I've had Spotify when I have sorted the play list by artist the playlist who alphabetize the artists and put them in order of each album that artist has done how ever it is now the ...

440 Views

0 replies

3 likes

  • 440 Views
  • 0 replies
  • 3 likes

Entire Playlist Not Showing Up

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

Visitor

I can see my playlist fine on my PC but when I try to listen to it on my S7 Edge only half of the songs show up. I can't even see the other half of the songs let alone play them.

395 Views

0 replies

0 likes

  • 395 Views
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Track info not updating when streaming via Android Auto

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get updated when the next track starts.This only happens w...

Casual Listener

When streaming Spotify via bluetooth to my car stereo the audio works fine, however the track information does not get updated. The first track that plays shows on the car screen but does not get upd...

skrt

Casual Listener

623 Views

1 replies

2 likes

  • 623 Views
  • 1 replies
  • 2 likes

Bluetooth Sound Problem with Oreo 8

Hey . Mein Huawei P10 mit Oreo 8.0 also Emui hat Probleme. Der Sound kratzt dauerhaft bei Liedern über bluettooh. Was muss ich tun

Casual Listener

Hey . Mein Huawei P10 mit Oreo 8.0 also Emui hat Probleme. Der Sound kratzt dauerhaft bei Liedern über bluettooh. Was muss ich tun   

Odinszorn

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Superuser Contribution Shuffle button disappeared

Premium user on Android and I updated the app, now the shuffle button on my playlists disappeared. I couldn't find it on any sub-menus. How do I shuffle playlists now?

Newbie

Premium user on Android and I updated the app, now the shuffle button on my playlists disappeared. I couldn't find it on any sub-menus. How do I shuffle playlists now?

bigahen

Newbie

1372 Views

1 replies

9 likes

Android
shuffle
  • 1372 Views
  • 1 replies
  • 9 likes

I can't search for music

Hello, My problem is not that it doesn't search for a song, but once it has found it, it doesn't allow me to reproduce it. Instead, it plays the first song in the playlist. Thank you

Newbie

Hello,   My problem is not that it doesn't search for a song, but once it has found it, it doesn't allow me to reproduce it. Instead, it plays the first song in the playlist.   Thank yo...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
  • 0 likes