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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118705 Views

27 replies

4 likes

  • 118705 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239400 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239400 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600187 Views

79 replies

3 likes

  • 600187 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492745 Views

581 replies

42 likes

Account
Free
  • 492745 Views
  • 581 replies
  • 42 likes

I can't login through the android app

I tried reseting the password and was successful at doing so, but that didn't work . I tried rebooting the device and it didn't work. Uninstalled the app and reinstalled it and it didn't work. Tried login with user name and it didn't work, tried with...

Newbie

I tried reseting the password and was successful at doing so, but that didn't work . I tried rebooting the device and it didn't work. Uninstalled the app and reinstalled it and it didn't work. Tried ...

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
  • 0 likes

Songs missing from my saved songs

After this recent spotify update I have 79 songs missing from my favorites playlist. The songs haven't been removed from Spotify as a whole, as they are still on the artists page, but they aren't appearing on my favorites.

Newbie

After this recent spotify update I have 79 songs missing from my favorites playlist. The songs haven't been removed from Spotify as a whole, as they are still on the artists page, but they aren't app...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Why does shuffle no longer stay on

Shuffle turns off now whenever I chose a different song from my playlist. I have to turn it back on after choosing a different song which is really annoying. I redownloaded Spotify but no avail, how can I fix this its making my playlists very stale t...

Newbie

Shuffle turns off now whenever I chose a different song from my playlist. I have to turn it back on after choosing a different song which is really annoying. I redownloaded Spotify but no avail, how ...

522 Views

0 replies

1 likes

  • 522 Views
  • 0 replies
  • 1 likes

Android Auto / Spotify doesn't seem to be working at the moment. Update.

Hello! My Spotify App recently updated and ever since it keeps crashing my android auto. It is very frustrating as I only listen to music while driving. I have tried many things, as read in older posts (granting app permissions, restarting phone and ...

Casual Listener

Hello! My Spotify App recently updated and ever since it keeps crashing my android auto. It is very frustrating as I only listen to music while driving. I have tried many things, as read in older pos...

KevinRP

Casual Listener

1007 Views

1 replies

1 likes

  • 1007 Views
  • 1 replies
  • 1 likes

App sorting Artists alphabetically Song wise instead of Album

My spotify just today started sorting by Song name, instead of Album name when the filter is set to Artist

Newbie

My spotify just today started sorting by Song name, instead of Album name when the filter is set to Artist

Gameonfire12

Casual Listener

658 Views

1 replies

1 likes

  • 658 Views
  • 1 replies
  • 1 likes

Downloading podcasts

I have been using the option on my free account to download podcasts for offline use. A few days ago when spotty updated the whole layout seemed to change and now I can't figure out how to use that option. The only thing that seems to show up is the ...

Newbie

I have been using the option on my free account to download podcasts for offline use. A few days ago when spotty updated the whole layout seemed to change and now I can't figure out how to use that o...

876 Views

0 replies

2 likes

  • 876 Views
  • 0 replies
  • 2 likes

Bug when filtering a playlist

Hi all.I don't know If it's a bug, but I just found out a problem and I can always replicate It whenever I want, so It should bee easy for you to see it too. I tried this on the Android app.First you need to have some songs in a playlist, then you ju...

Newbie

Hi all. I don't know If it's a bug, but I just found out a problem and I can always replicate It whenever I want, so It should bee easy for you to see it too. I tried this on the Android app. First...

stockholmsfoto

Casual Listener

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

If I select a specific song it just plays the song that is there in normal playlist view

When I select a song on my Honor it will only play the song that was there before. I have a playlist with about 3000 songs in it and it will only play in order it won't let me select any songs by a specific artist. I have attached a picture. What I h...

Casual Listener

When I select a song on my Honor it will only play the song that was there before. I have a playlist with about 3000 songs in it and it will only play in order it won't let me select any songs by a s...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Solved!! Where is the song radio feature in the new version?

Where are all the songs? How can I start a song based radio? 

Casual Listener

Where are all the songs? How can I start a song based radio? 

Di0r

Casual Listener

7345 Views

5 replies

0 likes

  • 7345 Views
  • 5 replies
  • 0 likes

Playlist randomness

Hey Everyone could somebody help me out... Ive been a spotify customer now for years and this is the first time something has confused me... I drive a lot and I have a load of playlists that I have lovingly put together with a load of my fave albums ...

Music Fan

Hey Everyone   could somebody help me out... Ive been a spotify customer now for years and this is the first time something has confused me... I drive a lot and I have a load of playlists that...

1233448284

Regular

902 Views

4 replies

1 likes

  • 902 Views
  • 4 replies
  • 1 likes

When clicking on a song in a playlist it plays a different song on the playlist

When i click on a song in a playlist it plays a different song on the playlist, this only happens on Android and has only started to happen this the latest update

Casual Listener

When i click on a song in a playlist it plays a different song on the playlist, this only happens on Android and has only started to happen this the latest update

SeanRyan

Casual Listener

967 Views

3 replies

4 likes

  • 967 Views
  • 3 replies
  • 4 likes

Playlist problem.

i choose an artist and it plays from the top of the list not the artist. PISSING ME OFF. I ALREADY UNINSTALLED AND REINSTALLED. SAME PROBLEM

Casual Listener

i choose an artist and it plays from the top of the list not the artist. PISSING ME OFF. I ALREADY UNINSTALLED AND REINSTALLED. SAME PROBLEM

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Downloading Playlist - stuck at the last song

So everytime I download an album or playlist, it would show as "Downloaded" on the app, but the notification would be stuck on "Downloading" at varying percentages. I have tried reinstalling, and redownloading but the notficiation is always there. So...

Newbie

So everytime I download an album or playlist, it would show as "Downloaded" on the app, but the notification would be stuck  on "Downloading" at varying percentages. I have tried reinstalling, a...

556 Views

0 replies

0 likes

  • 556 Views
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Stop play Musik

The App stop play music after ~2minutes when im out of the App pls help me

Newbie

The App stop play music after ~2minutes when im out of the App pls help me 

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
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Music downloading to SD card, yet still taking up internal storage space (Galaxy S7/Nougat).

Greetings, Hello, I've been using a Galaxy S7 with Spotify for a few months now. I've never been able to get my music to save to the micro SD card. Last night I upgraded to Nougat 7.0. I did a complete device wipe with the new update and was hoping t...

Regular

Greetings,   Hello,    I've been using a Galaxy S7 with Spotify for a few months now. I've never been able to get my music to save to the micro SD card. Last night I upgraded to No...

emilyxo

Regular

13401 Views

24 replies

0 likes

  • 13401 Views
  • 24 replies
  • 0 likes

Premium account

I've received a payment confirmation by email days ago, but my premium account was not released yet ...

Newbie

I've received a payment confirmation by email days ago, but my premium account was not released yet ...   

327 Views

0 replies

0 likes

  • 327 Views
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Spotify continually restarts playing in my car

On WIFI spotify continually starts playing after I turn on the engine, hang up a call or make a call, or sometimes for no reason. It mostly happens in my car but sometimes also just randomly out of my car, in these occasions my only options are throw...

Newbie

On WIFI spotify continually starts playing after I turn on the engine, hang up a call or make a call, or sometimes for no reason. It mostly happens in my car but sometimes also just randomly out of m...

536 Views

0 replies

1 likes

  • 536 Views
  • 0 replies
  • 1 likes

Searching in playlist does not work

Because I have a large playlist, I use the search in playlist to search for songs. Since 2/3 days the search does not work anymore. If I search a song and I click on it, my Spotify does not play this song but just the first song in my overall playlis...

Newbie

Because I have a large playlist, I use the search in playlist to search for songs. Since 2/3 days the search does not work anymore. If I search a song and I click on it, my Spotify does not play this...

805 Views

0 replies

9 likes

  • 805 Views
  • 0 replies
  • 9 likes

Video On Android

When connected to a internet that have an ip address from Puerto Rico the videos doe snot play I have premium it does not makes sense. Are you bloking Puerto Rico? We are the same as the US.

Regular

When connected to a internet that have an ip address from Puerto Rico the videos doe snot play I have premium it does not makes sense. Are you bloking Puerto Rico? We are the same as the US.

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
  • 0 likes

spotify modo aleatório desativando sozinho

meu spotify está com um bug que quando ativo o modo aleatório e escolho outra música, o aleatório desativa sozinhoalém disso, o nome das minhas playlists estão bugadas também, como por exemplo, ao invés de estar apenas escrito "punk" estra escrito "p...

Newbie

meu spotify está com um bug que quando ativo o modo aleatório e escolho outra música, o aleatório desativa sozinho além disso, o nome das minhas playlists estão bugadas também, como por exemplo, ao ...

929 Views

0 replies

5 likes

  • 929 Views
  • 0 replies
  • 5 likes