Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
390169 Views
545 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...
Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...
Spotify
399 Views
1 replies
0 likes
Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...
Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...
371 Views
0 replies
0 likes
Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...
Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...
Spotify Star
388 Views
1 replies
0 likes
Spotify su smartphone MEIZU 7 PROSpotify Premium ha sempre funzionato. Abbonamento valido fino a giugno. Non si apre più l'app da Home. Continua a comparire il msg " ! Si è verificato un errore. Non ha funzionato. Riprova. "Disinstallato, reinstallat...
Spotify su smartphone MEIZU 7 PRO Spotify Premium ha sempre funzionato. Abbonamento valido fino a giugno. Non si apre più l'app da Home. Continua a comparire il msg " ! Si è veri...
2670 Views
0 replies
2 likes
When opening up spotify after not having used it for a while and playing a song. It's plays without sound.
When opening up spotify after not having used it for a while and playing a song. It's plays without sound.
Gig Goer
435 Views
1 replies
0 likes
At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working.I have used the different hardware to replicate the problem- 2 ipad ja 2 iphones to control app- Yama...
At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working. I have used the different hardware to replicate ...
Newbie
1302 Views
4 replies
0 likes
My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?
My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?
Casual Listener
748 Views
2 replies
0 likes
Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately.
Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately.
1757 Views
0 replies
1 likes
Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded song obviously won’t be played. It would be nice if...
Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded ...
Roadie
775 Views
1 replies
0 likes
Hello, I subscribed to the premium student account for premium spotify and Hulu. However, after I filled out all of my credited card info. I filled out my student information and a message appeared saying my student account was already in use.So I wa...
Hello, I subscribed to the premium student account for premium spotify and Hulu. However, after I filled out all of my credited card info. I filled out my student information and...
Roadie
508 Views
1 replies
0 likes
Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como faço para elas aparecerem novamente no celular? (Andr...
Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como fa...
331 Views
0 replies
0 likes
I've been experiencing this for a few weeks now: whenever I try and listen to any song, it will play for some minutes then suddenly stop, and when I go check what happened I see that the song has paused and started over from the beginning. I suppose ...
I've been experiencing this for a few weeks now: whenever I try and listen to any song, it will play for some minutes then suddenly stop, and when I go check what happened I see that the song has pau...
Roadie
405 Views
1 replies
0 likes
I'm not certain this belongs here, but I'll try it. I'm gonna post it in mobile too, since that could be the issue. I'm on a Samsung Galaxy S7, btw.The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I...
I'm not certain this belongs here, but I'll try it. I'm gonna post it in mobile too, since that could be the issue. I'm on a Samsung Galaxy S7, btw. The volume control (adjusting it for your environ...
Spotify Star
464 Views
1 replies
0 likes
After loading songs in the queue, I can't find the queue icon to alter playlist. I'm on Android.
After loading songs in the queue, I can't find the queue icon to alter playlist. I'm on Android.
Newbie
1608 Views
3 replies
1 likes
When I start listening to a playlist I made, it plays a few songs from that playlist, and after that it starts playing complete different songs, which are not in the playlist and i have never heard of before. Is this because i have a free account? Do...
When I start listening to a playlist I made, it plays a few songs from that playlist, and after that it starts playing complete different songs, which are not in the playlist and i have never heard o...
Newbie
395 Views
1 replies
0 likes
Hallo, ich bin würde gerne wissen, ob es eine pitch-Funktion gibt, mit der ich Songs schneller oder langsamer abspielen kann.Besten Dank,Steffy
Hallo, ich bin würde gerne wissen, ob es eine pitch-Funktion gibt, mit der ich Songs schneller oder langsamer abspielen kann. Besten Dank, Steffy
1233 Views
0 replies
3 likes
Hello, recently i have noticed that when playing Spotify to stream to my Denon HEOS devices, it randomly restart the song. Very annoying. Everything are latest version. Any ideas?
Hello, recently i have noticed that when playing Spotify to stream to my Denon HEOS devices, it randomly restart the song. Very annoying. Everything are latest version. Any id...
806 Views
0 replies
6 likes
I recently switched from and iPhone to an Android. I have noticed most of my music is no longer saved to my playlist. Anybody else had this problem?
I recently switched from and iPhone to an Android. I have noticed most of my music is no longer saved to my playlist. Anybody else had this problem?
302 Views
0 replies
0 likes
Spotify hogs gigs of phone memory and ive never gone into offline mode. Reinstalling wont fix, just wipes the memory for awhile until a month later, over a gig eaten by Spotify android once again. Very disappointed that this still happens on the plat...
Spotify hogs gigs of phone memory and ive never gone into offline mode. Reinstalling wont fix, just wipes the memory for awhile until a month later, over a gig eaten by Spotify android once aga...
Casual Listener
584 Views
2 replies
1 likes
Estoy sufriendo frecuentes cortes en la reproduccion de musica a traves de una tablet basica como control remoto por wifi sobre un reproductor yamaha. He probado de todo en la configuracion de la aplicacion y no se resuelve, tambien ocurre con el mob...
Estoy sufriendo frecuentes cortes en la reproduccion de musica a traves de una tablet basica como control remoto por wifi sobre un reproductor yamaha. He probado de todo en la configuracion de la apl...
490 Views
0 replies
0 likes
