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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Tinder/Spotify

Bonjour, J'ai un problème, quand je lie mon spotify a mon compte tinder tout fonctionne bien sauf que dans la partie " chason culte " et " artistes préférés " un seul artiste est présent alors que je ne l'écoute même pas, quelqu'un a une solution pou...

Visitor

Bonjour,  J'ai un problème, quand je lie mon spotify a mon compte tinder tout fonctionne bien sauf que dans la partie " chason culte " et " artistes préférés " un seul artiste est présent alors...

561 Views

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Superuser Contribution Cant search anything

When i try and search an artist it says im offline but im on my Wi-Fi. My home screen says "Sorry, something went wrong that didn't work. Please have another go". I have tried restarting my phone, loging out of app,deleting app, everything. If it hel...

Newbie

When i try and search an artist it says im offline but im on my Wi-Fi. My home screen says "Sorry, something went wrong that didn't work. Please have another go". I have tried restarting my phone, lo...

Aimee_T

Roadie

515 Views

1 replies

0 likes

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Playing offline in the car

I have a premium account which is located on my Galaxy tablet I can download and play music offline in my car ( bit clumbersome) I plan to pair with another device (not my android phone) when I pair the device will I get my libary on this device and ...

Newbie

I have a premium account which is located on my Galaxy tablet I can download and play music offline in my car ( bit clumbersome) I plan to pair with another device (not my android phone) when I pair ...

275 Views

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0 likes

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Superuser Contribution Cant log in on Spotify

Im having troubles with loggin in on my spotify. Somehow i Got logged out on my mobile but when i try to log in again it says that im offline and i need to get online to log in. My internet is fine and i have tried everything. Re-installing did it fo...

Casual Listener

Im having troubles with loggin in on my spotify. Somehow i Got logged out on my mobile but when i try to log in again it says that im offline and i need to get online to log in. My internet is fine a...

Aimee_T

Roadie

436 Views

1 replies

0 likes

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Android auto keeps forgetting that spotify is installed

For a couple of weeks, in most cases i get no option to play music via spotify. The only possibility to get it work is:a. To reboot the phone before connecting to the car.b. To "remind" AA that spotify is installed (via Apps for AA -> Playstore -> sp...

Casual Listener

For a couple of weeks, in most cases i get no option to play music via spotify. The only possibility to get it work is: a. To reboot the phone before connecting to the car. b. To "remind" AA that spo...

493 Views

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1 likes

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Solved!!Superuser Contribution Can't block songs after upgrading to premium account

Hi Until now I had a free account where I was able to block songs or mark them with like. After upgrading to premium I can't find those options ( ‏I can only save the song).Hope you guys can help me.Thanks

Casual Listener

Hi   Until now I had a free account where I was able to block songs or mark them with like.  After upgrading to premium I can't find  those options  ( ‏I can only save the ...

4_0-ygez9gzfv

Newbie

3008 Views

3 replies

1 likes

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  • 1 likes

Download quality keeps resetting itself

Since a few weeks i noticed the download quality settings on my pixel 2xl keeps on resetting itself from extreme to normal no matter how many times I set it back. It becoming extremely annoying to keep re-downloading my playlists each time it resets ...

Casual Listener

Since a few weeks i noticed the download quality settings on my pixel 2xl keeps on resetting itself from extreme to normal no matter how many times I set it back. It becoming extremely annoying to ke...

veprieto

Newbie

3997 Views

7 replies

13 likes

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Local files error

I can't download the music files from my PC on my Android, because I always get a "Waiting to download" message. I already tried everything from the article, including moving the files to another playlist and reinstalling the app, but nothing solved ...

Newbie

I can't download the music files from my PC on my Android, because I always get a "Waiting to download" message. I already tried everything from the article, including moving the files to another pla...

b_lywelyn

Newbie

426 Views

1 replies

0 likes

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Spotify will not connect to Google assistant on android

I go through the setup process and after clicking log in on the screen after selecting spotify, am taken to a blank page. I'm on a Samsung Note 8 and have spotify premium. I'm going to cancel spotify and move to Google play if this won't work.

Newbie

I go through the setup process and after clicking log in on the screen after selecting spotify, am taken to a blank page.    I'm on a Samsung Note 8 and have spotify premium.  &nbsp...

346 Views

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0 likes

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Spotify falla cuando se abre por segunda vez

Me suscribi a premium despues de un tiempo en un nuevo celular, y cuando instale el spotify aparentemente todo iba bien pero cuando pulsaba casa en android y volvia a abrir la aplicacion esta solo reproducia la musica en la que estaba y ya no reaccio...

Newbie

Me suscribi a premium despues de un tiempo en un nuevo celular, y cuando instale el spotify aparentemente todo iba bien pero cuando pulsaba casa en android y volvia a abrir la aplicacion esta solo re...

297 Views

0 replies

0 likes

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Superuser Contribution Can't open app after clean install

Hello.For something like two weeks I wasn't able to check home tab, discover tab nor radio tab. All I could do was searching and playing already saved playlists. To fix it I've tried a clean install and now app won't even start. All I get is gray scr...

Newbie

Hello. For something like two weeks I wasn't able to check home tab, discover tab nor radio tab. All I could do was searching and playing already saved playlists. To fix it I've tried a clean instal...

Julian

Moderator

818 Views

1 replies

0 likes

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Chromecast audio not in Devices Available list on Android

I am a Spotify premium user and have been streaming via two Google Chromecast Audios successfully for at least a year. Recently connection to the Chromecasts has become more difficult as they do not always appear in the Devices Available list on the ...

Newbie

I am a Spotify premium user and have been streaming via two Google Chromecast Audios successfully for at least a year. Recently connection to the Chromecasts has become more difficult as they do not ...

johnsm1ffey

Newbie

767 Views

1 replies

2 likes

Android
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Superuser Contribution Playlist restarts after one song no matter what

This playlist always restarts from the beginning after a single song every time. https://open.spotify.com/user/1264501967/playlist/33MGoclKUyPGKgrlcNEdFl?si=tsrInGBgRsWfU9o7cneIMA After restarting, the songs play/queue as expected. When shuffle is on...

Casual Listener

This playlist always restarts from the beginning after a single song every time. https://open.spotify.com/user/1264501967/playlist/33MGoclKUyPGKgrlcNEdFl?si=tsrInGBgRsWfU9o7cneIMA After restarti...

Chris

Spotify

1327 Views

3 replies

0 likes

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Music Quality Always Reverts Back to Auto

Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert back to Auto everytime I change the equaliser setti...

Newbie

Hi, I'm getting sick and tired of the Spotify app always reverting my default music quality to Automatic. I always set it to Extreme and before this it has work flawlessly but now it seems to revert ...

user-removed

Not applicable

604 Views

1 replies

2 likes

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Superuser Contribution Several issues with playback

In the last couple months I have started to have playback issues to the point I can't even really use Spotify. The first is that sometimes while playing an artist radio, it will finish a song and then not continue. It will show that it is still playi...

Newbie

In the last couple months I have started to have playback issues to the point I can't even really use Spotify.    The first is that sometimes while playing an artist radio, it will finish...

Aimee_T

Roadie

580 Views

1 replies

0 likes

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Spotify Connect switches to phone automatically

OK this isn't a major problem but it is kind of annoying... I've found that often when I'm listening to the desktop version of Spotify on my laptop, if I open Spotify on my Android phone (e.g. so I can download tracks to an offline playlist on the ph...

Gig Goer

OK this isn't a major problem but it is kind of annoying... I've found that often when I'm listening to the desktop version of Spotify on my laptop, if I open Spotify on my Android phone (e.g. so I c...

408 Views

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Spotify making bad sounds using SD

When I use Spotify with the microSD set as Main memory on my P8 lite 2017 (so the cache is in the SD) there are small interferences and small pauses like a tic while playing a song as the SD is too slow to be accessed. My SD is this:https://www.amazo...

Casual Listener

When I use Spotify with the microSD set as Main memory on my P8 lite 2017 (so the cache is in the SD) there are small interferences and small pauses like a tic while playing a song as the SD is too s...

zxxx48923

Casual Listener

700 Views

1 replies

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Ajustez le volume pour votre environnement ?

Bonjour,Dans les préférénces Android, il y a une option "Volume" avec une description "Ajustez le volume pour votre environnement". Ca veut dire quoi ? Impossible de trouver une réponse sur Internet ! Quelle sera la différence si je met "élevé" au li...

Casual Listener

Bonjour, Dans les préférénces Android, il y a une option "Volume" avec une description "Ajustez le volume pour votre environnement". Ca veut dire quoi ? Impossible de trouver une réponse sur Interne...

581 Views

0 replies

1 likes

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Solved!! Updating an Off Line playlist

Question for Spotify Premium users: If you marked a list as 'listen off line,' I'm to understand that Spotify downloads all those songs into an encrypted cache that your app could access without having to be online. But now what if you start adding m...

Roadie

Question for Spotify Premium users: If you marked a list as 'listen off line,' I'm to understand that Spotify downloads all those songs into an encrypted cache that your app could access without havi...

Hubo

Community Legend

456 Views

1 replies

0 likes

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Superuser Contribution problème de connexion spotify android

Bonjour quand j'essaye de me connecté via facebook sur l'appli android, j'ai une erreur me disant connexion impossible veuillez réessayer plus tard.Alors que si je suis sur le site web je peux me connecter sans problème avec "connexion via facebook"

Newbie

Bonjour quand j'essaye de me connecté via facebook sur l'appli android, j'ai une erreur me disant connexion impossible veuillez réessayer plus tard. Alors que si je suis sur le site web je peux me c...

SergioDavid

Roadie

6140 Views

2 replies

2 likes

  • 6140 Views
  • 2 replies
  • 2 likes