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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Keanbro

Newbie

400051 Views

548 replies

35 likes

Account
Free
  • 400051 Views
  • 548 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8592 Views

0 replies

7 likes

  • 8592 Views
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  • 7 likes

Still receiving message notifications as interruptions even with my phone on DND

I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music.Using a Huawei P20 lite, is there something I am missing?

Newbie

I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music. Using a Huawei P20 lite, is there somet...

702 Views

0 replies

0 likes

  • 702 Views
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[android]No puedo loguear a la app. Configuración OffLine

Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que la "configuración actual esta establecida en modo o...

Newbie

Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que ...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Playlists have disapeared

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

Regular

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

shepnic

Gig Goer

655 Views

4 replies

0 likes

  • 655 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

Casual Listener

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...

Melody

Spotify

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

"Ban" artist from radio

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

Casual Listener

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Ajudaa

Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...

Newbie

Não consigo escutar minhas musicas baixadas, e também quando saio, minha conta desloga excluindo minhas musicas...

Bittencourt

Spotify Star

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Si è verificato un errore. Non ha funzionato. Riprova.

Spotify su smartphone MEIZU 7 PROSpotify Premium ha sempre funzionato. Abbonamento valido fino a giugno. Non si apre più l'app da Home. Continua a comparire il msg " ! Si è verificato un errore. Non ha funzionato. Riprova. "Disinstallato, reinstallat...

Newbie

Spotify su smartphone MEIZU 7 PRO Spotify Premium ha sempre funzionato. Abbonamento valido fino a giugno.  Non si apre più l'app da Home.  Continua a comparire il msg " ! Si è  veri...

2688 Views

0 replies

2 likes

  • 2688 Views
  • 0 replies
  • 2 likes

Spotify stops playing

When opening up spotify after not having used it for a while and playing a song. It's plays without sound.

Casual Listener

When opening up spotify after not having used it for a while and playing a song. It's plays without sound.

shepnic

Gig Goer

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

[IOS] [SPOTIFY CONNECT] [YAMAHA] Random stops/pause

At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working.I have used the different hardware to replicate the problem- 2 ipad ja 2 iphones to control app- Yama...

Casual Listener

At least once every 10 minutes the Spotify connectmusic play on Yamaha devices pauses or stops randomly without a reason. The service is not working. I have used the different hardware to replicate ...

vieakort

Newbie

1342 Views

4 replies

0 likes

Yamaha
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Car audio system does not recognize Spotify premium playlists

My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?

Newbie

My 2011 Suzuki Kizashi has no Bluetooth capability. When connecting Samsung S6 edge phone to car stereo via USB I get an error message " file format unsupported". Is there a fix that anyone knows of?

wswl

Casual Listener

758 Views

2 replies

0 likes

  • 758 Views
  • 2 replies
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Why is free Spotify desktop different than mobile?

Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately.

Casual Listener

Cannot cancel shuffle unless you're premium, but on desktop you can. I cannot afford premium anymore unfortunately. 

1759 Views

0 replies

1 likes

  • 1759 Views
  • 0 replies
  • 1 likes

Superuser Contribution Is it possible to automatically skip non-downloaded songs?

Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded song obviously won’t be played. It would be nice if...

Newbie

Hi, when I listen to some playlist’s radio or a large playlist (which i don’t have downloaded entirely, but many of the songs are) and I loose the mobile signal (e.g. in a subway) the non-downloaded ...

Aimee_T

Roadie

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Subscribe to premium student, didnt recieve and i am still being charged

Hello, I subscribed to the premium student account for premium spotify and Hulu. However, after I filled out all of my credited card info. I filled out my student information and a message appeared saying my student account was already in use.So I wa...

Newbie

Hello, I subscribed to the premium student account for premium spotify and Hulu.    However, after I filled out  all of my credited card info. I filled out my student information and...

Aimee_T

Roadie

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Músicas salvas não estão aparecendo no celular

Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como faço para elas aparecerem novamente no celular? (Andr...

Casual Listener

Uso o Spotify no celular há alguns meses, e no dia de hoje minhas músicas salvas sumiram do celular, restando apenas as que baixei nas playlists.. No notebook, minhas músicas ainda aparecem.. Como fa...

333 Views

0 replies

0 likes

  • 333 Views
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  • 0 likes

Superuser Contribution Songs randomly stop playing and start over

I've been experiencing this for a few weeks now: whenever I try and listen to any song, it will play for some minutes then suddenly stop, and when I go check what happened I see that the song has paused and started over from the beginning. I suppose ...

Newbie

I've been experiencing this for a few weeks now: whenever I try and listen to any song, it will play for some minutes then suddenly stop, and when I go check what happened I see that the song has pau...

Aimee_T

Roadie

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Audio settings

I'm not certain this belongs here, but I'll try it. I'm gonna post it in mobile too, since that could be the issue. I'm on a Samsung Galaxy S7, btw.The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I...

Casual Listener

I'm not certain this belongs here, but I'll try it. I'm gonna post it in mobile too, since that could be the issue. I'm on a Samsung Galaxy S7, btw. The volume control (adjusting it for your environ...

osornios

Spotify Star

475 Views

1 replies

0 likes

Other
Premium
  • 475 Views
  • 1 replies
  • 0 likes

Queue icon

After loading songs in the queue, I can't find the queue icon to alter playlist. I'm on Android.

Gig Goer

After loading songs in the queue, I can't find the queue icon to alter playlist. I'm on Android. 

JC456

Newbie

1655 Views

3 replies

1 likes

  • 1655 Views
  • 3 replies
  • 1 likes

Random songs while listening to a playlist/album

When I start listening to a playlist I made, it plays a few songs from that playlist, and after that it starts playing complete different songs, which are not in the playlist and i have never heard of before. Is this because i have a free account? Do...

Newbie

When I start listening to a playlist I made, it plays a few songs from that playlist, and after that it starts playing complete different songs, which are not in the playlist and i have never heard o...

mariahchristyl

Newbie

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Musik pitchen

Hallo, ich bin würde gerne wissen, ob es eine pitch-Funktion gibt, mit der ich Songs schneller oder langsamer abspielen kann.Besten Dank,Steffy

Newbie

Hallo, ich bin würde gerne wissen, ob es eine pitch-Funktion gibt, mit der ich Songs schneller oder langsamer abspielen kann. Besten Dank, Steffy

1245 Views

0 replies

3 likes

  • 1245 Views
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  • 3 likes

Song restart randomly

Hello, recently i have noticed that when playing Spotify to stream to my Denon HEOS devices, it randomly restart the song. Very annoying. Everything are latest version. Any ideas?

Casual Listener

Hello,   recently i have noticed that when playing Spotify to stream to my Denon HEOS devices, it randomly restart the song. Very annoying. Everything are latest version.    Any id...

821 Views

0 replies

6 likes

  • 821 Views
  • 0 replies
  • 6 likes