Announcements

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843012 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843012 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14383 Views
  • 1 replies
  • 0 likes
  • 14383 Views
  • 1 replies
  • 0 likes

Local file downloads to mobile no cover art

I bought some music off bandcamp and downloaded it and added it to the local files on my spotify, i then added it to my phone by adding the file to a playlist, connected my desktop and android phone to the same network and downloaded them.My problem ...

  • Casual Listener
  • I bought some music off bandcamp and downloaded it and added it to the local files on my spotify, i then added it to my phone by adding the file to a playlist, connected my desktop and android phone ...
  • Joe
  • Community Legend
  • 728 Views
  • 1 replies
  • 0 likes
  • 728 Views
  • 1 replies
  • 0 likes

Behind the lyrics not working Android

Hi, I'd like to know how to use behind the lyrics, I've tried several songs, but I see no lyrics or the option to activate them, I've checked the behind the lyrics in the app options of my Asus zenfone 2 and I'm using latest app version but I can't s...

  • Newbie
  • Hi, I'd like to know how to use behind the lyrics, I've tried several songs, but I see no lyrics or the option to activate them, I've checked the behind the lyrics  in the app options of my Asus...
  • 429 Views
  • 0 replies
  • 0 likes
  • 429 Views
  • 0 replies
  • 0 likes

Daily Mix not updating on Android

Hello, I'm having a problem with the Daily Mix on my Spotify app on Android. I was previously using the Spotify web player on my laptop and everything was working perfectly. I bought premium and started listening on my phone, but I noticed that the D...

  • Newbie
  • Hello, I'm having a problem with the Daily Mix on my Spotify app on Android. I was previously using the Spotify web player on my laptop and everything was working perfectly. I bought premium and star...
  • 273 Views
  • 0 replies
  • 0 likes
  • 273 Views
  • 0 replies
  • 0 likes

I'm cancelling my Spotify Premium this month

I don't want to, but Spotify has its head buried in the sand for years now about solving the Android USB DAC problem. Enough, I am sick of waiting. USB is the future, and Spotify is living in the past. From their recent replies to suggestions in this...

  • Roadie
  • I don't want to, but Spotify has its head buried in the sand for years now about solving the Android USB DAC problem. Enough, I am sick of waiting. USB is the future, and Spotify is living in the pas...
  • 104 Views
  • 0 replies
  • 0 likes
  • 104 Views
  • 0 replies
  • 0 likes

Unable to sign in when in offline mode

I just got logged out from Spotify (on android) probably because of an update.I happened to be in offline mode, though, and now when I try to log in, it tells me I have to go in online mode first, which I can't because I'm not logged in....Anyone kno...

  • Casual Listener
  • I just got logged out from Spotify (on android) probably because of an update. I happened to be in offline mode, though, and now when I try to log in, it tells me I have to go in online mode first, ...
  • eddiepadre
  • Roadie
  • 386 Views
  • 3 replies
  • 0 likes
  • 386 Views
  • 3 replies
  • 0 likes

Samsung Gear Support

I have a Samsung Gear S3, Im trying to use it as a remote control, but i dont have that option in my settings neither do i have stream over WiFi, i only have : Offline. BT Audio. Info and Log Out, reinstalled on watch didnt work .. I have an IPhone 6...

  • Newbie
  • I have a Samsung Gear S3, Im trying to use it as a remote control, but i dont have that option in my settings neither do i have stream over WiFi, i only have : Offline. BT Audio. Info and Log Out, re...
  • 99 Views
  • 0 replies
  • 0 likes
  • 99 Views
  • 0 replies
  • 0 likes

No puedo descargar musica

Tengo spotify Premium, Plan familiar. Tengo el problema en uno de mis dispositivos, en el cual si presiono en descargar una cancion, me aparece el cartel que dice descargando, pero nada mas, luego de eso no la descarga, y no la puedo escuchar en modo...

  • Newbie
  • Tengo spotify Premium, Plan familiar. Tengo el problema en uno de mis dispositivos, en el cual si presiono en descargar una cancion, me aparece el cartel que dice descargando, pero nada mas, luego de...
  • 390 Views
  • 0 replies
  • 3 likes
  • 390 Views
  • 0 replies
  • 3 likes

Android TV show "Something went wrong"

I tried reinstall,clean cache,login in/out,again and again.It still show me the error message "Something went wrong".My friends open Spotify on PS4,show the error same as mine.Is there an error on your server now?

  • Newbie
  • I tried reinstall,clean cache,login in/out,again and again. It still show me the error message "Something went wrong". My friends open Spotify on PS4,show the error same as mine. Is there an error...
  • 770 Views
  • 0 replies
  • 0 likes
  • 770 Views
  • 0 replies
  • 0 likes

Copyright

This is not the real producer and the real title of song. The real song name is "Dj assassin- Frag out" you can find it everywhere.

  • Newbie
  • This is not the real producer and the real title of song. The real song name is "Dj assassin- Frag out" you can find it everywhere.
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

I can't get back to online mode

I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only one with this issue, any help?

  • Newbie
  • I had my Spotify app on "offline mode", since the last update the button for turning on and off that feature has disappeared. Now I can't get back to online mode, and it seems like I'm not the only o...
  • 333 Views
  • 0 replies
  • 0 likes
  • 333 Views
  • 0 replies
  • 0 likes

Android Volume / Equalizer Issues

Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equalizer that was in iOS is different and uses the sto...

  • Newbie
  • Just switched from iOS to Android a week ago and I'm already regretting the move. Not because the phone isn't great, it's the way Spotify performs in Android. The volume is so much lower and the equa...
  • 186 Views
  • 0 replies
  • 1 likes
  • 186 Views
  • 0 replies
  • 1 likes

.

.

  • Visitor
  • .
  • 323 Views
  • 0 replies
  • 0 likes
  • 323 Views
  • 0 replies
  • 0 likes

Play/Pause cannot control from Bluetooth earphone.

I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution.This phenomenon occurs on all Bluetooth earphones and n...

  • Newbie
  • I am using GALAXY S8, and connecting this device to the Bluetooth earphone can not play or pause the Spotify app from the earphone. Please let me know if you know the same phenomenon or solution. Th...
  • Joe
  • Community Legend
  • 351 Views
  • 1 replies
  • 1 likes
  • 351 Views
  • 1 replies
  • 1 likes

Unable to download

I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though. Any ideas on how I can fix this?

  • Newbie
  • I am unable to download songs on my Galaxy S6. Before it worked fine, but all of the sudden it is impossible. Downloading on my laptop is still possible though.   Any ideas on how I can fix th...
  • 110 Views
  • 0 replies
  • 0 likes
  • 110 Views
  • 0 replies
  • 0 likes

Im getting ads in different languages

I've looked and tried the solutions that have already been posted but it's still playing in different languages.

  • Newbie
  • I've looked and tried the solutions that have already been posted but it's still playing in different languages.
  • 154 Views
  • 0 replies
  • 0 likes
  • 154 Views
  • 0 replies
  • 0 likes

One Plus 3 volume control

Hi! It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that?

  • Newbie
  • Hi!   It all started a few days ago, that Spotify turns down the volume when I open another app (doesn't matter if it's Facebook, Twitter, Instagram or WhatsApp). How can I stop that? 
  • Wesleyspotify
  • Newbie
  • 235 Views
  • 1 replies
  • 1 likes
  • 235 Views
  • 1 replies
  • 1 likes

All saved albums have gone

Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! The only reason I pay for premium is to listen offl...

  • Newbie
  • Everything I've saved has gone. Before everything I had downloaded would be removed from the device and I would need to download again, but now there's nothing on my library at all except playlists! ...
  • 239 Views
  • 0 replies
  • 1 likes
  • 239 Views
  • 0 replies
  • 1 likes

[BUG ?] IOS - Don't sync/download ALL playlisted local files (on OSX)

Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. They are present in the OSX app and I can play the songs.But nothing on...

  • Regular
  • Hello,   I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. ...
  • jha
  • Regular
  • 137 Views
  • 2 replies
  • 0 likes
  • 137 Views
  • 2 replies
  • 0 likes

music stop after two songs

I can only play 2 songs in a row, my premium account stop the music.

  • Newbie
  • I can only play 2 songs in a row, my premium account stop the music.
  • 102 Views
  • 0 replies
  • 0 likes
  • 102 Views
  • 0 replies
  • 0 likes

Can't download music on Premium

I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi. It's happened twice that most of my music gets "undownloaded," which is really frustrating, but a few days ago all of my music suddenly undownloaded. ...

  • Newbie
  • I have Spotify Premium on my Galaxy S7. I download my music because I often don't have signal/wifi.    It's happened twice that most of my music gets "undownloaded," which is really frust...
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes