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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376592 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7596 Views

0 replies

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Superuser Contribution App hogs phone storage, reinstall wont solve.

Spotify hogs gigs of phone memory and ive never gone into offline mode. Reinstalling wont fix, just wipes the memory for awhile until a month later, over a gig eaten by Spotify android once again. Very disappointed that this still happens on the plat...

Casual Listener

Spotify hogs gigs of phone memory and ive never gone into offline mode.  Reinstalling wont fix, just wipes the memory for awhile until a month later, over a gig eaten by Spotify android once aga...

dave11111

Casual Listener

561 Views

2 replies

1 likes

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problemas de reproduccion

Estoy sufriendo frecuentes cortes en la reproduccion de musica a traves de una tablet basica como control remoto por wifi sobre un reproductor yamaha. He probado de todo en la configuracion de la aplicacion y no se resuelve, tambien ocurre con el mob...

Newbie

Estoy sufriendo frecuentes cortes en la reproduccion de musica a traves de una tablet basica como control remoto por wifi sobre un reproductor yamaha. He probado de todo en la configuracion de la apl...

479 Views

0 replies

0 likes

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storage issue, proble a de almacenamiento

mi potify se actualizò a la ultima versiòn disponible en play store, pero ya no puedo almacenar mi musica en la SD, por que? My spotify app get update to the latest version on play store, but now i cant save my music in external storage. why?

Newbie

mi potify se actualizò a la ultima versiòn disponible en play store, pero ya no puedo almacenar mi musica en la SD, por que?   My spotify app get update to the latest version on play store, bu...

278 Views

0 replies

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Superuser Contribution Albums randomly added to play queue

Has any one experienced the android app adding albums to your play queue? been hapening the last couple of days now and very frustrating.

Casual Listener

Has any one experienced the android app adding albums to your play queue?  been hapening the last couple of days now and very frustrating.    

Melody

Spotify

371 Views

1 replies

0 likes

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Superuser Contribution Unable to log in on Android.

Yeah, I'm not happy at all. Spending 30 minutes trying to log into my spotify account on my phone, tapping the log in icon and it does nothing. Using email and username, neither worked, resetting password doesn't work as well, even looking up the sol...

Casual Listener

Yeah, I'm not happy at all. Spending 30 minutes trying to log into my spotify account on my phone, tapping the log in icon and it does nothing. Using email and username, neither worked, resetting pas...

Melody

Spotify

467 Views

1 replies

1 likes

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Descarga lenta con wifi excelente.

No es la primera vez que me pasa, ni en el mismo dispositivo, ¿muchas veces los servidores de Spotify están saturados no ?no es cosa mía, ya probé desinstalar, probar otro dispositivo, mirar velocidad de conexión y nada. Cuando tengo que bajar un núm...

Newbie

No es la primera vez que me pasa, ni en el mismo dispositivo, ¿muchas veces los servidores de Spotify están saturados no ?no es cosa mía, ya probé desinstalar, probar otro dispositivo, mirar velocida...

2316 Views

0 replies

2 likes

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Loud sound at start of song

I have used Spotify premium for approxinately 10 months and over the last few days I have developed a problem. Whenever a new song starts approximately 1-2 seconds in I get a sudden burst of very loud noise. This is regardless of streaming or a previ...

Newbie

I have used Spotify premium for approxinately 10 months and over the last few days I have developed a problem.   Whenever a new song starts approximately 1-2 seconds in I get a sudden burst of...

1044 Views

0 replies

3 likes

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Solved!! My friends can't see what I'm listening and Last.fm scrobbling doesn't work

I updated Spotify on Android and now the songs I'm listening doesn't go on friends feed and last.fm. But on desktop for windows it works. What can I do? All the settings are right. Feels stupid to pay for premiun when my most important qualitys does ...

Casual Listener

I updated Spotify on Android and now the songs I'm listening doesn't go on friends feed and last.fm. But on desktop for windows it works. What can I do? All the settings are right. Feels stupid to pa...

beeabay

Casual Listener

1226 Views

2 replies

3 likes

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Local files always play from start regardless of where you click

For some reason, as of yesterday whenever I'm listening to local files offline, if I try to skip part of the song (play from the middle, go back to my favourite part or whatever) it just won't do it. It will either just restart the whole song and go ...

Casual Listener

For some reason, as of yesterday whenever I'm listening to local files offline, if I try to skip part of the song (play from the middle, go back to my favourite part or whatever) it just won't do it....

361 Views

0 replies

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Superuser Contribution Songs keep skipping and pausing randomly

I'm having this issue on my Samsung Galaxy S8 ever since the most recent update. Can you let us know what operating system and Spotify version you're currently using? Android 8.0 Does this happen when trying to stream music through 3G/4G or on WiFi? ...

Casual Listener

I'm having this issue on my Samsung Galaxy S8 ever since the most recent update. Can you let us know what operating system and Spotify version you're currently using?  Android 8.0 Does t...

Melody

Spotify

1029 Views

3 replies

0 likes

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App uses 3.8gb on phone, but no downloaded content

as above. Memory usage is massive compared to app size, but when I set to only show downloaded content, nothing is visible. Any thoughts? Thanks

Newbie

as above. Memory usage is massive compared to app size, but when I set to only show downloaded content, nothing is visible.  Any thoughts?  Thanks

jsannn

Community Legend

363 Views

1 replies

0 likes

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Can not find the next on shuffle button on my playlist

On the Last spotify update their was an option for me to see what was playing next on my playlist when it was on shuffle and it gave me all the songs that have not played yet on shufle on my spotify playlist on the recent update that was today I coul...

Casual Listener

On the Last spotify update their was an option for me to see what was playing next on my playlist when it was on shuffle and it gave me all the songs that have not played yet on shufle on my spotify ...

455 Views

0 replies

0 likes

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New Android user trialing Premium is the last update causing my problems?

I'm not liking Spotify but how could it be so popular with all these issues I read about? I used Apple music on my iPhone, but I want to use Android auto because it supports Waze. Now I need a streaming app. Currently, playlist don't shuffle, request...

Newbie

I'm not liking Spotify but how could it be so popular with all these issues I read about?  I used Apple music on my iPhone, but I want to use Android auto because it supports Waze.  Now I n...

347 Views

0 replies

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Volume Issues New update

With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?! Please fix it!

Regular

With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?!    Please fix it!

Danielsc007

Regular

42715 Views

168 replies

18 likes

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cache cleared

I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any way to cache them all quickly?

Newbie

I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any ...

542 Views

0 replies

0 likes

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Spotify breaks when I play Periphery Heavy Heart

Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist while on random shuffle on repeat playlist. At first ...

Newbie

Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist wh...

369 Views

0 replies

0 likes

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Solved!! Musicas com som estalando

Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa de som, já que a mesma música toca perfeitamente p...

Casual Listener

Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa...

Bittencourt

Spotify Star

16279 Views

33 replies

3 likes

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Superuser Contribution La app no detecta la conexion wifi

Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he probado la misma, con otras plataformas de musica (qu...

Visitor

Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he pr...

user-removed

Not applicable

13425 Views

5 replies

3 likes

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Problem of connection

i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?

Newbie

i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?

326 Views

0 replies

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