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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376551 Views

541 replies

34 likes

Account
Free
  • 376551 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7596 Views

0 replies

7 likes

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App just deleted almost 400 songs from my library

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to count 2,048 songs(thank god I have a playlist of my ent...

Gig Goer

So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to coun...

359 Views

0 replies

0 likes

  • 359 Views
  • 0 replies
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Problem with SD card storage

Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music library sometimes disappears (as if the music was deleted [not moved] f...

Newbie

Hello,   A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music librar...

684 Views

0 replies

1 likes

Android App
bug report
bugs
Samsung galaxy s8
  • 684 Views
  • 0 replies
  • 1 likes

Run in background / Why ?

Hey everyone, Since the last Spotify update, it runs in the background when open. Normally, I could skip or pause songs from the lock screen, but now the only info that shows up is "Spotify is running in the background"... I have tried deinstalling a...

Visitor

Hey everyone,   Since the last Spotify update, it runs in the background when open.    Normally, I could skip or pause songs from the lock screen, but now the only info that shows ...

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

"Dislike" button has no effect

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix. Either: 1) Daily Mix is not updating and/or2) Dislike button does not work What is ha...

Visitor

I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix.   Either:   1) Daily...

user-removed

Not applicable

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes

Spotify reverting to default settings

Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in. All my downloaded music needs downloading again, I have to change the download quality and the cross fade goes back to zero. My playlist...

Casual Listener

Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in.  All my downloaded music needs downloading again, I have to change the download ...

Mrfarnow

Casual Listener

2194 Views

2 replies

0 likes

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  • 2 replies
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Displaying a song, refusing to play it.

So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow explicit content" button is on. I still cannot play ...

Newbie

So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow e...

325 Views

0 replies

0 likes

  • 325 Views
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First song of an album repeats when playing with Connect

Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the first time around. This isn't a dealbreaker but a mil...

Community Legend

Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the fi...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
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Spotify through bluetooth in car not loading entire playlist

I was wondering if anyone else has this issue. After getting a new phone (Pixel 2xl), whenever I play music through spotify in my car, instead of loading the whole playlist, it loads just one song. What I mean is, it'll play the song, and show all th...

Regular

I was wondering if anyone else has this issue. After getting a new phone (Pixel 2xl), whenever I play music through spotify in my car, instead of loading the whole playlist, it loads just one song. W...

459 Views

0 replies

0 likes

  • 459 Views
  • 0 replies
  • 0 likes

Can't fallow artists

I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem

Newbie

I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem

270 Views

0 replies

0 likes

  • 270 Views
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Downloads suddenly disappearing

My downloads are simply disappearing. I've checked the list of causes that can create the problem, but my device,and SD card are working fine and the app is updated. Every time I try to transfer my songs to the SD card, the downloads immediately are ...

Newbie

My downloads are simply disappearing. I've checked the list of causes that can create the problem, but my device, and SD card are working fine and the app is updated. Every time I try to transfer my...

349 Views

0 replies

0 likes

  • 349 Views
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Is my Discover Weekly playlist ruined forever?

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow. One more thing, I accidentally "banned" one of my favorite artist from one Daily Mix playlist. Once again, anything to be done to...

Casual Listener

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow.   One more thing, I accidentally "banned" one of my favorite artist fro...

450 Views

0 replies

2 likes

  • 450 Views
  • 0 replies
  • 2 likes

App always stops working mid song

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the interface, just the loading wheel for every screen....

Newbie

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the ...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Disabling spotify when using vr

Need help disabling spotify when playing games or watching movies on vr. Spotify keeps auto playing once it connects to my vr device. Using galaxy s8

Newbie

Need help disabling spotify when playing games or watching movies on vr. Spotify keeps auto playing once it connects to my vr device. Using galaxy s8

554 Views

0 replies

0 likes

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Autoplay not working

Autoplay is not working since I have a p10 lite. It is on in the settings. I already tried to uncheck autoplay and recheck ist also I tried a restart.

Newbie

Autoplay is not working since I have a p10 lite. It is on in the settings. I already tried to uncheck autoplay and recheck ist also I tried a restart. 

395 Views

0 replies

0 likes

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Grayed Out Song/ Losing Playlists/ Syncing

Okay, so I have three issues that have been happening rather frequently and it's getting annoying.1. There is a song in my main playlist that is grayed out and I can't remove it from the playlist. I do know that it's a local music file that I have on...

Casual Listener

Okay, so I have three issues that have been happening rather frequently and it's getting annoying. 1. There is a song in my main playlist that is grayed out and I can't remove it from the playl...

513 Views

0 replies

0 likes

  • 513 Views
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Android auto starting

I don't really understand why the android service always listens even when I have exited spotify. If I play music on desktop the app feels entitled to actually start up on the phone automatically and take over media controls on the phone. It feels in...

Regular

I don't really understand why the android service always listens even when I have exited spotify. If I play music on desktop the app feels entitled to actually start up on the phone automat...

503 Views

0 replies

0 likes

  • 503 Views
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Superuser Contribution Non-Spotify songs skip when skipping through song.

I added multiple local files to spotify on my phone and it worked fine but now I have an issue where if I try to skip to anywhere in a non-spotify track it will skip to the end of the track and play the next one.

Newbie

I added multiple local files to spotify on my phone and it worked fine but now I have an issue where if I try to skip to anywhere in a non-spotify track it will skip to the end of the track and play ...

Melody

Spotify

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
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Some Playlists Not Shuffling Correctly on Android Only

A couple of days ago I updated my phone's Spotify app, and ever since the update Shuffle Play has not been working correctly. Here are the details of the problem:One of my playlists (All The Songs!, embedded below) is stuck only shuffling the first 9...

Regular

A couple of days ago I updated my phone's Spotify app, and ever since the update Shuffle Play has not been working correctly.  Here are the details of the problem: One of my playlists (Al...

The_Gorm

Casual Listener

5742 Views

11 replies

2 likes

Android
shuffle
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  • 11 replies
  • 2 likes