Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118682 Views

27 replies

4 likes

  • 118682 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239376 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239376 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600172 Views

79 replies

3 likes

  • 600172 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492728 Views

581 replies

42 likes

Account
Free
  • 492728 Views
  • 581 replies
  • 42 likes

No recibo las notificaciones de los nuevos lanzamientos

Esto me ocurre ya desde hace un año. Al final me he decidido comentarlo, por saber si hay alguna solución ya que en la aplicación tengo activadas las notificaciones y nunca recibo, de vez en cuando de algunos artistas que sigo, pero muy poco. Recuerd...

Visitor

Esto me ocurre ya desde hace un año. Al final me he decidido comentarlo, por saber si hay alguna solución ya que en la aplicación tengo activadas las notificaciones y nunca recibo, de vez en cuando d...

user-removed

Not applicable

3397 Views

4 replies

7 likes

  • 3397 Views
  • 4 replies
  • 7 likes

Ho un problema

Ciao il mio problema e che ho messo delle musiche che avevo ne cellulare e le ho messe nella mia playlist il problema e che non posso andare avanti di minuti con la canzone prima lo potevo fare ora no pls help

Newbie

Ciao il mio problema e che ho messo delle musiche che avevo ne cellulare e le ho messe nella mia playlist il problema e che non posso andare avanti di minuti con la canzone prima lo potevo fare ora n...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Playlist problem

Hey so when i ues the filter on my phone to listen to a song in my playlist i tap that song and a nother song start playing it's like its is not search and help would me lovely

Newbie

Hey so when i ues the filter on my phone to listen to a song in my playlist i tap that song and a nother song start playing it's like its is not search and help would me lovely

333 Views

0 replies

1 likes

  • 333 Views
  • 0 replies
  • 1 likes

It's not working

After the last update the app it's not working anymore, i select a music (when i put offline mode) and the app close, or the music don't start, and i try to change the music but any of them work anymore.

Newbie

After the last update the app it's not working anymore, i select a music (when i put offline mode) and the app close, or the music don't start, and i try to change the music but any of them work anym...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Spotify changing playlists on it's own

Sometimes when i'm listening spotify for a long time it juts changes the playlist itself For example i listen to Artist X's playlist but suddenly spotify starts playing artist Y's song.Is that supposed to happen? And what's more annoying is the fact ...

Casual Listener

Sometimes when i'm listening spotify for a long time it juts changes the playlist itself   For example i listen to Artist X's playlist but suddenly spotify starts playing artist Y's song. Is ...

Tuuki

Casual Listener

634 Views

2 replies

0 likes

  • 634 Views
  • 2 replies
  • 0 likes

Downloading

I've recently got premium and on my Android there doesn't seem to be an option to download songs like what it used to. It has to be a newer version but I'm iPad it is still the same and works perfectly fine.

Newbie

I've recently got premium and on my Android there doesn't seem to be an option to download songs like what it used to. It has to be a newer version but I'm iPad it is still the same and works perfect...

Joe

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Searching for a Specific Artists/Tracks Problem

When I use the spotify search function within the playlist and I go to say look up say Oliver Tree and I choose one of the songs it plays the songs that are at the top of the actual playlist. So when I press a song in a sense it plays whats underneat...

Newbie

When I use the spotify search function within the playlist and I go to say look up say Oliver Tree and I choose one of the songs it plays the songs that are at the top of the actual playlist. So when...

461 Views

0 replies

4 likes

  • 461 Views
  • 0 replies
  • 4 likes

Android update problems

I have the free version of Spotify. I just updated Spotify on my Android device LG G6. I got back on Spotify this morning and can't find all the music and playlist I have made and saved. I do not like the new update. There is no songs button at the t...

Newbie

I have the free version of Spotify. I just updated Spotify on my Android device LG G6. I got back on Spotify this morning and can't find all the music and playlist I have made and saved. I do not lik...

Joe

Community Legend

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Solved!! Find songs on sd after factory reset

So I did a factory reset with my phone. After downloading Spotify again I wanted my downloaded songs back. The songs I downloaded before the reset where stored on my sd card. During the factory reset the sd card didn't reset so everything is still th...

Newbie

So I did a factory reset with my phone. After downloading Spotify again I wanted my downloaded songs back. The songs I downloaded before the reset where stored on my sd card. During the factory reset...

Joe

Community Legend

1347 Views

1 replies

0 likes

  • 1347 Views
  • 1 replies
  • 0 likes

Recent update

After installing the most recent update Spotify keeps crashing and abruptly stops playing music (on Android). Do anyone know how to go back the last version or stop this?

Newbie

After installing the most recent update Spotify keeps crashing and abruptly stops playing music (on Android). Do anyone know how to go back the last version or stop this? 

ma_marquezini

Composer

946 Views

2 replies

3 likes

  • 946 Views
  • 2 replies
  • 3 likes

Alle download Playlists sind nach einem Neustart vom Smartphone weg!

Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen!Ich habe mein Smartphone bereit neu aufgesetzt, Spotify immer wieder mal deinstalliert...aber nichts hi...

Newbie

Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen! Ich habe mein Smartphone bereit neu aufgesetzt, Sp...

1008 Views

0 replies

8 likes

  • 1008 Views
  • 0 replies
  • 8 likes

Solved!! Music 'Popping/Crackle' Issue

I have Spotify installed on my LG Nexus 4. On my downloaded playlists - some of the songs 'pop' or 'crackle' while being played. I have noticed this more and more with my downloaded Spotify songs. Is no one else experiencing this? How do I stop it? I...

Regular

I have Spotify installed on my LG Nexus 4. On my downloaded playlists - some of the songs 'pop' or 'crackle' while being played. I have noticed this more and more with my downloaded Spotify songs. Is...

krissy741

Newbie

105297 Views

29 replies

2 likes

  • 105297 Views
  • 29 replies
  • 2 likes

Will offline mode plays Effect Wrapped 2018?

For Spotify wrapped 2018 will offline mode effect how many minutes i've listerned and favourite artists?. I saw a thread saying that the songs count is saved in order to pay the artist in offline mode, but i was wondering if that effects wrapped

Casual Listener

For Spotify wrapped 2018 will offline mode effect how many minutes i've listerned and favourite artists?. I saw a thread saying that the songs count is saved in order to pay the artist in offline mod...

963 Views

0 replies

1 likes

  • 963 Views
  • 0 replies
  • 1 likes

Cant have video category

Hi, I cant see video category after browse. Isnt the Singapore available to watch the music video? And also I thought I could watch the video on app if I'm premium. My phone is android Samsung galaxy s8

Visitor

Hi, I cant see video category after browse. Isnt the Singapore available to watch the music video? And also I thought I could watch the video on app if I'm premium. My phone is android Samsung galaxy...

348 Views

0 replies

0 likes

  • 348 Views
  • 0 replies
  • 0 likes

Search within playlist returning wrong song

Whenever I search for a song within a playlist, it just plays the song in the position in the playlist as if I didn't search anything. For example. If I have a playlist with songs ABCD and I search for song D, it returns only song D, but plays song A

Newbie

Whenever I search for a song within a playlist, it just plays the song in the position in the playlist as if I didn't search anything.    For example. If I have a playlist with songs ABCD...

509 Views

0 replies

1 likes

  • 509 Views
  • 0 replies
  • 1 likes

Fehlercode 4, keine Internetverbindung

My computer (windows) has got Internet, Spotify shows offline. I deleted and reinstalled spotify without effect. why spotify shows no internet connection? I have the same problem on two different computers. No problem with ipad.

Newbie

My computer (windows) has got Internet, Spotify shows offline. I deleted and reinstalled spotify without effect. why spotify shows no internet connection? I have the same problem on two differen...

826 Views

0 replies

3 likes

  • 826 Views
  • 0 replies
  • 3 likes

New Android version - lost listings

So the new Android interface changed the Songs list to a playlist, got that figured out. But Albums now only shows complete albums I have selected and I've no idea where all the Artists that I listed from a single song selection went. Not real satisf...

Newbie

So the new Android interface changed the Songs list to a playlist, got that figured out.  But Albums now only shows complete albums I have selected and I've no idea where all the Artists that I ...

430 Views

0 replies

1 likes

  • 430 Views
  • 0 replies
  • 1 likes

Google assistant doesn't play my playlist on SPotify

I have:Android 8.0Phone: HUAWEI Mate 10 prolanguage: Italian I cannot plaly my private playlist with google assistant.it simply open spotify or serach playlist on google and that's all. any solutions?

Newbie

I have: Android 8.0 Phone: HUAWEI Mate 10 pro language: Italian   I cannot plaly my private playlist with google assistant. it simply open spotify or serach playlist on google and that's a...

559 Views

0 replies

0 likes

Google Assistant
Spotify
  • 559 Views
  • 0 replies
  • 0 likes

Sorting music within each artist on spotify mobile (android)

When I click on an artist within the app, it doesn't sort the artist's albums out in order they were released. They seem to be in a randomized order. Is there a way to sort them out so they are in order of release? In the screenshot attached you can ...

Visitor

When I click on an artist within the app, it doesn't sort the artist's albums out in order they were released. They seem to be in a randomized order. Is there a way to sort them out so they are in or...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes