Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375426 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
as above. Memory usage is massive compared to app size, but when I set to only show downloaded content, nothing is visible. Any thoughts? Thanks
as above. Memory usage is massive compared to app size, but when I set to only show downloaded content, nothing is visible. Any thoughts? Thanks
Community Legend
363 Views
1 replies
0 likes
On the Last spotify update their was an option for me to see what was playing next on my playlist when it was on shuffle and it gave me all the songs that have not played yet on shufle on my spotify playlist on the recent update that was today I coul...
On the Last spotify update their was an option for me to see what was playing next on my playlist when it was on shuffle and it gave me all the songs that have not played yet on shufle on my spotify ...
453 Views
0 replies
0 likes
I'm not liking Spotify but how could it be so popular with all these issues I read about? I used Apple music on my iPhone, but I want to use Android auto because it supports Waze. Now I need a streaming app. Currently, playlist don't shuffle, request...
I'm not liking Spotify but how could it be so popular with all these issues I read about? I used Apple music on my iPhone, but I want to use Android auto because it supports Waze. Now I n...
345 Views
0 replies
0 likes
With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?! Please fix it!
With the Latest Spotify update for Android I have noticed a decrease in the Volume of the music, what gives?!?!?! Please fix it!
Regular
42574 Views
168 replies
18 likes
I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any way to cache them all quickly?
I cleared the cache on spotify when I uninstalled it accidentally on my phone. I have slow data, so any songs that aren't cached on my phone load very slowly and I can't listen to them. Is there any ...
542 Views
0 replies
0 likes
Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist while on random shuffle on repeat playlist. At first ...
Every time when I start to play Heavy Heart by Periphery, the Android app breaks itself. The app will go blank with only the background and will take 5 minutes to skip ahead 4 songs on my playlist wh...
366 Views
0 replies
0 likes
Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa de som, já que a mesma música toca perfeitamente p...
Prezados, boa noite. Gosto muito do Spotify, contudo desde a última atualização às músicas estão com som ruim. Como se estivesse estalando no ritmo da música. Percebi que a culpa não é da minha caixa...
Spotify Star
16267 Views
33 replies
3 likes
Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he probado la misma, con otras plataformas de musica (qu...
Buenas noches. Tengo la suscripcion Familiar y de movil un android, concretamente un One Plus 3. Mi problema es que la app no detecta la conexion wifi (Movistar). Funciona perfectamente, ya que he pr...
Not applicable
13418 Views
5 replies
3 likes
i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?
i have this problem, but i have connection. both in wifi and in 3g it does not work. I have already delete and reinstall the app but the problem persist. What can i do?
324 Views
0 replies
0 likes
So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to count 2,048 songs(thank god I have a playlist of my ent...
So when the new update hit on android(to version 8.4.52.812 armV7) I went to my library to shuffle play my over 2,000 songs, but only 1,600 appeared on the counter. Since there is no sane way to coun...
359 Views
0 replies
0 likes
Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music library sometimes disappears (as if the music was deleted [not moved] f...
Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music librar...
683 Views
0 replies
1 likes
me ajudem
me ajudem
2711 Views
0 replies
2 likes
Hey everyone, Since the last Spotify update, it runs in the background when open. Normally, I could skip or pause songs from the lock screen, but now the only info that shows up is "Spotify is running in the background"... I have tried deinstalling a...
Hey everyone, Since the last Spotify update, it runs in the background when open. Normally, I could skip or pause songs from the lock screen, but now the only info that shows ...
565 Views
0 replies
0 likes
I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix. Either: 1) Daily Mix is not updating and/or2) Dislike button does not work What is ha...
I don't like the band Yo La Tengo. I tell this to Spotify repeatedly via the dislike button (both song and artist). This band persists in appearing in my daily mix. Either: 1) Daily...
Not applicable
480 Views
2 replies
0 likes
Android, offline listening
Android, offline listening
400 Views
0 replies
0 likes
Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in. All my downloaded music needs downloading again, I have to change the download quality and the cross fade goes back to zero. My playlist...
Every time my phone goes to sleep my Spotify app will revert to it's default settings, and I have to log back in. All my downloaded music needs downloading again, I have to change the download ...
Casual Listener
2193 Views
2 replies
0 likes
So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow explicit content" button is on. I still cannot play ...
So, i have just discovered that my spotify will display an explicit song, and refuses to play it. However, it allows me to play any other explicit song? I looked through my settings, and the "allow e...
322 Views
0 replies
0 likes
Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the first time around. This isn't a dealbreaker but a mil...
Whenever I add an album to my phone through Connect via my computer the first track will always get queued up twice, and most times I won't notice until it starts playing again after it's done the fi...
365 Views
0 replies
0 likes
I was wondering if anyone else has this issue. After getting a new phone (Pixel 2xl), whenever I play music through spotify in my car, instead of loading the whole playlist, it loads just one song. What I mean is, it'll play the song, and show all th...
I was wondering if anyone else has this issue. After getting a new phone (Pixel 2xl), whenever I play music through spotify in my car, instead of loading the whole playlist, it loads just one song. W...
458 Views
0 replies
0 likes
I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem
I can't fallow artists.if I get back and go again to the artist, they aren't fallowed. I've done a restart, but there is still the same problem
269 Views
0 replies
0 likes
