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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840019 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840019 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13649 Views
  • 1 replies
  • 0 likes
  • 13649 Views
  • 1 replies
  • 0 likes

Solved!! Local files Android

I recently downloaded some songs from youtube that weren't on spotify into an mp3 and imported them into my local files on spotify, on my laptop they play just fine. However, on my android mobile whenever I go to them they appear greyed out and I can...

  • Newbie
  • I recently downloaded some songs from youtube that weren't on spotify into an mp3 and imported them into my local files on spotify, on my laptop they play just fine. However, on my android mobile whe...
  • Joe
  • Community Legend
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Superuser Contribution Have to reinstall app every time I restart my phone

I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last time that I had to do that I lost 100+ songs that I ...

  • Newbie
  • I get logged out of my account every time that I restart my phone and I cannot get into my account when I try to. The only way I can get back in is to uninstall and then reinstall the app. The last t...
  • Alfredo
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't subscribe by Paypal

There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any change and the payment doesn't work

  • Newbie
  • There's a problem trying to purchase the premium subscription by PayPal , It opens the webview inside the app , It makes well the login and get the info back to app but the app doesn't make any chang...
  • Alfredo
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Can't play video

When I click video in curated play lists, it tries to open the video then just goes back to list without playing anything 1) Your device’s make, model, and operating system:Samsung S7 Edge SM-G935TAndroid v7. 02) The version of Spotify you’re using:V...

  • Newbie
  • When I click video in curated play lists, it tries to open the video then just goes back to list without playing anything  1) Your device’s make, model, and operating system: Samsung S7 Edge&n...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Downloads to SD

My phone is claiming there is no more space to download but there should be as I have 11gb free on an SD card. There doesn't seem to be an option to download tracks to SD anymore. Help!

  • Newbie
  • My phone is claiming there is no more space to download but there should be as I have 11gb free on an SD card.    There doesn't seem to be an option to download tracks to SD anymore.&nbsp...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Sync local devices between multiple devices

I was wondering if it is possible to sync my local files to multiple devices?For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist automatically.

  • Casual Listener
  • I was wondering if it is possible to sync my local files to multiple devices? For example, if I added a playlist to download on my phone, and my tablet would automatically download the same playlist...
  • Alfredo
  • Roadie
  • 1461 Views
  • 1 replies
  • 0 likes
  • 1461 Views
  • 1 replies
  • 0 likes

Spotify android

My bottom bar on my spotify app is missing my library , browse , radio  

  • Visitor
  • My bottom bar on my spotify app is missing my library , browse , radio   
  • 106 Views
  • 0 replies
  • 0 likes
  • 106 Views
  • 0 replies
  • 0 likes

Can't cast Spotify to my Onkyo TX-NR676 using google home.

Just got google home and pretty new to spotify and can't seem to get this to work. Works fine on everything else that has a built in chrome cast.

  • Newbie
  • Just got google home and pretty new to spotify and can't seem to get this to work. Works fine on everything else that has a built in chrome cast.
  • 440 Views
  • 0 replies
  • 0 likes
  • 440 Views
  • 0 replies
  • 0 likes

Equalizer not working with my Android 8.0 Pixel 2 XL

Hey guys, got my Pixel 2 XL Yesterday and the Equalizer isnt doing anything when i Turn it on. Anybody got an idea ?

  • Casual Listener
  • Hey guys,  got my Pixel 2 XL Yesterday and the Equalizer isnt doing anything when i Turn it on.  Anybody got an idea ?
  • giodelgado
  • Casual Listener
  • 4176 Views
  • 5 replies
  • 2 likes
  • 4176 Views
  • 5 replies
  • 2 likes

Improve Android app compatibility with Chromebooks

I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have addressed. 1. Unlike YouTube or Google Play Music, ...

  • Regular
  • I recently picked up a Samsung Chromebook Pro and have been using Spotify from the Play Store with it. While it generally works just fine, I have noticed a couple oddities that would be nice to have ...
  • 250 Views
  • 0 replies
  • 0 likes
  • Android
    chromebook
  • 250 Views
  • 0 replies
  • 0 likes

Download over cellular with option turned off

I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to start an offline session to avoid downloading over c...

  • Newbie
  • I noticed today that when I opened the app on my phone, that Spotify started a download. I have this option turned off yet the download commenced. I tried to restart the phone to no avail. I had to s...
  • 334 Views
  • 0 replies
  • 0 likes
  • 334 Views
  • 0 replies
  • 0 likes

Music keeps re-downloading

So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing cache, re-installing the app. All of that. /: I've ...

  • Casual Listener
  • So I have Spotify on my Trio AXS 4G tablet. At-least 3 times a day, when I open the Spotify app it says it is downloading my almost 2,000 songs all over again. I have tried everything, from clearing ...
  • Dannieann1e
  • Newbie
  • 23087 Views
  • 13 replies
  • 9 likes
  • 23087 Views
  • 13 replies
  • 9 likes

Add sort by artist to saved song list

Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been implemented for songs saved to your library. I'm forced to add ...

  • Casual Listener
  • Would it be possible to add the sort by artist feature to your "Songs" library? This feature is already implemented for Playlists on the Android app, but the sort by feature has not been impleme...
  • 244 Views
  • 0 replies
  • 2 likes
  • 244 Views
  • 0 replies
  • 2 likes

Spotify Premium mit PSC bezahlen

Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?

  • Newbie
  • Hallo, ich hab ein Problem. Ich kann das Studentenabo nicht mit PSC bezahlen. Warum nicht?
  • user-removed
  • Not applicable
  • 11696 Views
  • 5 replies
  • 1 likes
  • 11696 Views
  • 5 replies
  • 1 likes

Can't control Spotify via Bluetooth

Tried connecting to a 2014 Subaru Outback and a 2013 Honda Civic. Bluetooth audio comes through fine and can control Spotify on my phone, but none of the external controls (mainly song skipping) work. Song info (track/album/artist) also doesn't displ...

  • Casual Listener
  • Tried connecting to a 2014 Subaru Outback and a 2013 Honda Civic. Bluetooth audio comes through fine and can control Spotify on my phone, but none of the external controls (mainly song skipping) work...
  • tuzonghua
  • Casual Listener
  • 820 Views
  • 1 replies
  • 0 likes
  • Android
    bluetooth
  • 820 Views
  • 1 replies
  • 0 likes

Spotify playlists merge with home page

This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist I was listening to merges with the home page well ...

  • Newbie
  • This happens between 1-3 per day and to "fix" the issue I need to close the app and re open it stopping my music? It happens when I go from the app to another app then reopen spotify and the playlist...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Changing volume of spotify over samsung multiroom

Hi, I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just want it to change one step, cause now it gets too loud or too...

  • Newbie
  • Hi,   I have just started playing spotify over wifi to my soundbar k650, but when i change the volume with the phone inside spotify, the volume on the sounbar changes 6 steps at once. I just w...
  • Lufe
  • Newbie
  • 901 Views
  • 1 replies
  • 3 likes
  • k650
    samsung multiroom
    Spotify
    volume
    wifi playback
  • 901 Views
  • 1 replies
  • 3 likes

ipad stopped syncing Spotify music. Says it is waiting to download but never does.

I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say it is waiting to download but for the past three d...

  • Casual Listener
  • I have had Spotify for several years and never had a problem. However, my iPad with ios 11.1.2 will not sync Spotify music. I can play music on my iPad when connected to WiFi. Spotify on the iPad say...
  • emmett_moseley
  • Casual Listener
  • 210 Views
  • 2 replies
  • 0 likes
  • 210 Views
  • 2 replies
  • 0 likes

[Android] Listening to all the doznloaded songs wharever the playlist is

Hi, I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all my musics whatever the playlist they belong to. Playlists hav...

  • Newbie
  • Hi,   I'm a new user coming from the google play music app and I've transferred all my playlists. I saw I can randomly listen to one specific playlist but I'd like sometimes to listen to all m...
  • 180 Views
  • 0 replies
  • 0 likes
  • 180 Views
  • 0 replies
  • 0 likes

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