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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111188 Views

26 replies

3 likes

  • 111188 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

223716 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 223716 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580899 Views

79 replies

3 likes

  • 580899 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478307 Views

577 replies

40 likes

Account
Free
  • 478307 Views
  • 577 replies
  • 40 likes

Spotify stops when I enter a game?

Every time I go into Fire Emblem Heroes, the game in question, Spotify stops. How do I stop this? I keep entering and exiting Fire Emblem and Facebook to talk about the game, and the music keeps stopping. I'd like the music to keep playing when I ent...

Newbie

Every time I go into Fire Emblem Heroes, the game in question, Spotify stops.  How do I stop this?   I keep entering and exiting Fire Emblem and Facebook to talk about the game, and the m...

449 Views

0 replies

0 likes

  • 449 Views
  • 0 replies
  • 0 likes

Spotify App wrong size

Hello there. Attached is a screenshot of my Spotify app - as you can see there is a Black bar between my navbar and the app controls.. no other app has this. I am on a P20 Pro using Lineage OS 15.1

Casual Listener

Hello there. Attached is a screenshot of my Spotify app - as you can see there is a Black bar between my navbar and the app controls.. no other app has this.   I am on a P20 Pro using Lineage ...

422 Views

0 replies

0 likes

bug
  • 422 Views
  • 0 replies
  • 0 likes

Minhas músicas sumiram

Ao colocar um playlist de um amigo no dia de hoje percebi que muitas das músicas que tinha não tem mais ... mas a playlist fala ter 231 músicas e só aparecem umas 30, mesmo eu sendo Premium. O que se fazer ???

Newbie

Ao colocar um playlist de um amigo no dia de hoje percebi que muitas das músicas que tinha não tem mais ... mas a playlist fala ter 231 músicas e só aparecem umas 30, mesmo eu sendo Premium. O que se...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes

NO muisc

all my muisc in my library has been removed, even the ones i have downloaded. My playlist are still there but those songs are about 1/3 of the rest of the music in my downloaded library.

Newbie

all my muisc in my library has been removed, even the ones i have downloaded. My playlist are still there but those songs are about 1/3 of the rest of the music in my downloaded library.

Nathanlr123

Newbie

613 Views

2 replies

0 likes

  • 613 Views
  • 2 replies
  • 0 likes

Ouvir offline

Não consigo ouvir as músicas no modo offline 

Casual Listener

Não consigo ouvir as músicas no modo offline  

Bittencourt

Spotify Star

1956 Views

7 replies

0 likes

  • 1956 Views
  • 7 replies
  • 0 likes

When I search for a Song in a playlist, It plays one of the first songs from the playlist

As stated in the title, whenever I want to listen to a specific song, it simply plays the song corresponding to it, depending on how far down it is in the search. I have already tried unistalling and reinstalling. Any help please?

Newbie

As stated in the title,  whenever I want to listen to a specific song, it simply plays the song corresponding to it, depending on how far down it is in the search. I have already tried unistalli...

PCarlomagno97

Casual Listener

831 Views

3 replies

0 likes

  • 831 Views
  • 3 replies
  • 0 likes

Spotify App on Android quitting unexpectedly

Hello!! I need some help with my Spotify app. So I just got an android about 3 weeks ago and since then I've probably used Spotify 3 times, until today... I went on and tried to connected my phone via Bluetooth to my speaker and suddenly it started q...

Casual Listener

Hello!!    I need some help with my Spotify app. So I just got an android about 3 weeks ago and since then I've probably used Spotify 3 times, until today... I went on and tried to connec...

hannahfoh

Casual Listener

1305 Views

4 replies

0 likes

  • 1305 Views
  • 4 replies
  • 0 likes

How to search in a playlist on new version?

I can't search in New Android spotify version. Do I need a premium account to search a song in my playlists?

Gig Goer

I can't search in New Android spotify version. Do I need a premium account to search a song in my playlists? 

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

"don't play this" button

I updated spotify to latest version.Ok: it's a mess, the worst You ever done. I can't manage my playlists. But I just want to focus on that "don't play this" button: what does it mean? Does it delete song from playlist? Does it block any song from th...

Gig Goer

I updated spotify to latest version. Ok: it's a mess, the worst You ever done.  I can't manage my playlists.  But I just want to focus on that "don't play this" button: what does it mean...

1148 Views

0 replies

1 likes

Android
  • 1148 Views
  • 0 replies
  • 1 likes

Android storage problem

Hello, Iv'e been using spotify for 2 months now. In the app settings I turned off the download option and the offline mode is off, but the app keep eating my storage and stand about 3.8gb till now. sometimes I delete the cache and data and there is n...

Regular

Hello, Iv'e  been using spotify for 2 months now. In the app settings I turned off the download option and the offline mode is off, but the app keep eating my storage and stand about 3.8gb ...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Can only skip 6 songs per hour on Phone

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Casual Listener

I've posted before, but on desktop you can skip whatever **bleep** song you want without premium. What's the deal.

Joe

Community Legend

2027 Views

1 replies

0 likes

  • 2027 Views
  • 1 replies
  • 0 likes

Problemas ao iniciar o aplicativo (Android)

Estou com problemas ao iniciar o app no Android, diz que a "Area de Armazenamento não encontrada". Alguém consegue me explicar o motivo ?O smartphone já foi reiniciado e o app já foi reinstalado e nada mudou.

Newbie

Estou com problemas ao iniciar o app no Android, diz que a "Area de Armazenamento não encontrada". Alguém consegue me explicar o motivo ? O smartphone já foi reiniciado e o app já foi reinstalado e ...

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Superuser Contribution From iOS to android

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I will have a restored everything on a new android de...

Newbie

Hey I’m moving from iOS to android os. I am logged via fb to Spotify and payed premium. If I change devices . What happen? Do I need to cancel premium on iOS and start over with a new account ? Or I ...

user-removed

Not applicable

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cosmetic defect: Software update error message

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pre-4.1 version of Android when I'm actually on 8.1. ...

Newbie

This is only a minor cosmetic bug but couldn't find it mentioned elsewhere so thought I'd flag it. On my new Huawei P20 Pro, every time I open Spotify I get an error message telling me I'm using a pr...

user-removed

Not applicable

709 Views

1 replies

0 likes

Android
defect
error message
  • 709 Views
  • 1 replies
  • 0 likes

Have premium and spotify is not playing songs I pick in my own playlist.

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song but instead play a random song within that playlist...

Casual Listener

I've been a Spotify premium user for years now. Within the last year I changed to the student premium + Hulu. When I try to search for a song in my own playlist and click it, it won't play that song ...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Paying by PayPal

Hello!I've met a problem.I can't pay for the subscription by PayPal.When I press 'Agree&Pay', I see only white screen. And there is no payment.You can see it on the screenshots.How can I solve that problem?

Newbie

Hello! I've met a problem. I can't pay for the subscription by PayPal. When I press 'Agree&Pay', I see only white screen. And there is no payment. You can see it on the screenshots. How can ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Can't find artist's information in the new version

Hi!In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature in this version because the bio was really useful and...

Newbie

Hi! In the new android version I can't find any artist's information on my phone. Previously it was found scrolling down the artist's page but now there is nothing. I hope this is not a new feature ...

452 Views

0 replies

1 likes

  • 452 Views
  • 0 replies
  • 1 likes

App not synching songs on Android (S7 Edge)

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had. I have already deleted cache, removed the App and changed the storage lo...

Casual Listener

I've edited one of my largest playlists and it synched the songs in W10 and Xbox, but Android keeps showing (and playing) a lot more songs from the older playlist version I had.  I have ...

695 Views

0 replies

0 likes

  • 695 Views
  • 0 replies
  • 0 likes

Lots of songs missing from main playlist

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundreds of songs removed.Thanks

Newbie

Trying to listen to my main playlist and more then half thr songs havr been removed. I tried recovering playlist and it did nothing. And the website has been zero help. Can anyone help? I had hundred...

1045 Views

0 replies

0 likes

  • 1045 Views
  • 0 replies
  • 0 likes