Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-07-30 2:30:11 AM
AFCM6456
Casual Listener
42276 Views
65 replies
25 likes

42276 Views
65 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
877916 Views
11 replies
51 likes
Android
Guide
Troubleshooting

877916 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
26338 Views
4 replies
0 likes

26338 Views
4 replies
0 likes

PROBLEMAS CON LAS NOTIFICACIONES

Tengo un Huawei Y5 ii, Y la verdad e intentado de todo para poder hacer que aparezca el reproductor de Spotify en la pantalla de bloqueo para asi poder pausar o cambiar la cancion sin la necesidad de desbloquear el movil, Por favor, ayuda :((.

DiegoMtR8
Newbie
Tengo un Huawei Y5 ii, Y la verdad e intentado de todo para poder hacer que aparezca el reproductor de Spotify en la pantalla de bloqueo para asi poder pausar o cambiar la cancion sin la necesidad de...
2018-04-13 6:48:55 PM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Superuser Contribution Cant log in to Spotify with my mobile

Somehow i got logged out of spotify on my mobile but when i tried to log in again it said that i was ofline and i needed to get online to log in. well i am online because my internet is working fine. clossing the app or restarting my phone wont do it...

MaxNagel
Casual Listener
Somehow i got logged out of spotify on my mobile but when i tried to log in again it said that i was ofline and i needed to get online to log in. well i am online because my internet is working fine....
2018-04-04 8:43:29 PM
2018-04-13 6:31:07 PM
SergioDavid
Roadie
265 Views
1 replies
0 likes

265 Views
1 replies
0 likes

Distorted audio

Hello After I switched phone from a Galaxy S7 Edge to a Galaxy s9+ I have had bad sound. The sound is distorted att voices is "shattered". I have tried cleaning cache both on the phone it self and in the app. I have done a complete reinstallation. I ...

KJ170
Newbie
Hello After I switched phone from a Galaxy S7 Edge to a Galaxy s9+ I have had bad sound. The sound is distorted att voices is "shattered". I have tried cleaning cache both on the phon...
2018-04-13 6:30:03 PM
207 Views
0 replies
0 likes

207 Views
0 replies
0 likes

Error in "Home" and "Radio"

Hi, I'm using Spotify v.8.4.46.575 on my Xiaomi Mi5 with Android 8.0.0. Spotify app, after I tried to clean the cache and after I reinstall the app, still saying there is an error in "Home" and that "Radio" is not available. Moreover from today when ...

Vezz
Newbie
Hi, I'm using Spotify v.8.4.46.575 on my Xiaomi Mi5 with Android 8.0.0. Spotify app, after I tried to clean the cache and after I reinstall the app, still saying there is an error in "Home" and that ...
2018-04-13 6:22:00 PM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

Superuser Contribution says offline but im not

I have internet connection on my cell but the app says I'm offline. I have deleted the app and put it back on I signed out than back in but nothing works. I have tried all I can think of but nothing works.

Bigteddybear101
Casual Listener
I have internet connection on my cell but the app says I'm offline. I have deleted the app and put it back on I signed out than back in but nothing works. I have tried all I can think of but not...
2018-04-04 9:25:32 AM
2018-04-13 5:45:43 PM
SergioDavid
Roadie
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Is spotify ever going to fix their android app because it is a broken buggy mess

Ever since the beginning of March Spotify updated their andoid app where you could not longer access or shuffle your library instead it got replaced with favorites and became a buggy mess. Ive been hearing more people having this same issue while oth...

lumster49
Roadie
Ever since the beginning of March Spotify updated their andoid app where you could not longer access or shuffle your library instead it got replaced with favorites and became a buggy mess. Ive ...
2018-04-13 5:22:19 PM
931 Views
0 replies
2 likes
Update

931 Views
0 replies
2 likes

Only playing half the song

Uhm so my Spotify keeps playing only half of one song. And just that one song in particular

Theaverageboy
Casual Listener
Uhm so my Spotify keeps playing only half of one song. And just that one song in particular
2018-04-13 4:36:12 PM
2018-04-13 5:19:49 PM
Theaverageboy
Casual Listener
1200 Views
2 replies
0 likes

1200 Views
2 replies
0 likes

Spofity on Samsung Gear s3 Frontier LTE/4G

I can not get my Spotify to work on My Gear S3F in LTE mode. I want to have it work this way when I am out running and do not have my phone with me. Help, how do I get this to work off of LTE vs WIFI.

Bristol17
Casual Listener
I can not get my Spotify to work on My Gear S3F in LTE mode. I want to have it work this way when I am out running and do not have my phone with me. Help, how do I get this to work off of...
2018-04-13 5:16:10 PM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

Download offline songs using mobile data doesn't work

The title is obvious... When I used another mobile data provider (my friend's simcard) it worked, but when I used my own mobile data I usually use it didn't work. I've reinstalled the app couple times, I've turned it on in setting and in the playlist...

forzadamuse
Newbie
The title is obvious... When I used another mobile data provider (my friend's simcard) it worked, but when I used my own mobile data I usually use it didn't work. I've reinstalled the app couple time...
2018-04-13 4:44:54 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

Playlists disappeared

All of my playlists seem to have disappeared and lots of random albums on my recently listened to, I have tried logging out and in again and they are still not there. Any ideas?

jojomorley29
Newbie
All of my playlists seem to have disappeared and lots of random albums on my recently listened to, I have tried logging out and in again and they are still not there. Any ideas?
2018-04-13 3:58:16 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

music stops playing after song ends

Whenever im listenting to music using data, the music will stop ubruptly as soon as the song ends. it wil start playing again when when I skip the track, this happens on both radio and playlist feature. I should clarify the song does not stop while i...

HalJorden
Casual Listener
Whenever im listenting to music using data, the music will stop ubruptly as soon as the song ends. it wil start playing again when when I skip the track, this happens on both radio and playlist featu...
2018-03-21 9:06:16 PM
2018-04-13 3:51:02 PM
Psychophrenes
Casual Listener
720 Views
1 replies
1 likes
music stops

720 Views
1 replies
1 likes

Solved!! Bluetooth and Lock Screen media controls not working

So recently I have been having the issue where bluetooth devices are unable to control the music. i.e Skip/repeat/pause/play... My device and version are as follows:Device: Samsung S8+ (SM-G955W)Spotify Version: 8.4.38.621 armV7I found a few fixes bu...

aPersonInNeed
Casual Listener
So recently I have been having the issue where bluetooth devices are unable to control the music. i.e Skip/repeat/pause/play... My device and version are as follows: Device: Samsung ...
2018-01-27 7:16:38 AM
2018-04-13 9:04:19 AM
lenzy1
Casual Listener
33495 Views
10 replies
10 likes

33495 Views
10 replies
10 likes

Bluetooth play/pause button not working with latest update

V8.4.4.810Samsung Note 4Android 6.0.1I listen to music over my car's Bluetooth and my car has a single play/pause button. That button is expected to pause the music if it's playing and play the music if it's currently paused. In my other apps this is...

hustoj2
Newbie
V8.4.4.810 Samsung Note 4 Android 6.0.1 I listen to music over my car's Bluetooth and my car has a single play/pause button. That button is expected to pause the music if it's playing and play t...
2017-06-19 11:59:05 PM
2018-04-13 9:02:35 AM
lenzy1
Casual Listener
1220 Views
1 replies
1 likes

1220 Views
1 replies
1 likes

Bluetooth headset play/pause buttons doesn't work

I have a new Jaybird Wireless bluetooth headset paired with an Android Nexus 6 phone. When using the remote control on the headset only vol up/down works. Play/pause does not work! Really annoying. Most of other media apps I got doesn't have this pro...

tonyal
Casual Listener
I have a new Jaybird Wireless bluetooth headset paired with an Android Nexus 6 phone. When using the remote control on the headset only vol up/down works. Play/pause does not work! Really annoyi...
2016-11-03 9:26:04 PM
2018-04-13 8:54:03 AM
lenzy1
Casual Listener
56517 Views
18 replies
6 likes

56517 Views
18 replies
6 likes

Downloaded music

I had issue with my Spotify I have it now solved but for the ten time I lost all my music I downloaded I'm a premium subscriber for a long time. Can anyone help as to why I keep losing my downloaded music cost me an arm and a leg every time in data I...

Midnight231
Casual Listener
I had issue with my Spotify I have it now solved but for the ten time I lost all my music I downloaded I'm a premium subscriber for a long time. Can anyone help as to why I keep losing my downl...
2018-04-13 7:50:49 AM
270 Views
0 replies
0 likes

270 Views
0 replies
0 likes

Spotify on samsung gear fit 2

I cannot log on. The login always fails. I tried disconnecting all devices I tried every combination of bluetooth and wlan. Nothing works and I'm frustrated beyond belief. In Germany you cannot set device passwords so that's out of question too. Can ...

7Schwaene
Regular
I cannot log on. The login always fails. I tried disconnecting all devices I tried every combination of bluetooth and wlan. Nothing works and I'm frustrated beyond belief. In Germany you cannot set d...
2018-04-13 7:39:02 AM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

My Spotify on android phone

My Spotify was set for offline use and somehow I was logged out tried to get back into the app and says, ' you are set for offline mode please reconnect but it won't open my home page at all so I can do that so can anyone help me to get back on my Sp...

Midnight231
Casual Listener
My Spotify was set for offline use and somehow I was logged out tried to get back into the app and says, ' you are set for offline mode please reconnect but it won't open my home page at all so I can...
2018-04-13 7:28:44 AM
226 Views
0 replies
0 likes

226 Views
0 replies
0 likes

Unknown device taking control of my spotify and changing my lists

When I'm using spotify, my music will stop and show it's being used on a device I do not own. My music has been deleted amd new items are being added. I have removed the mew content and it reappears within a half hour.I've tried the sign out of every...

Leekified
Newbie
When I'm using spotify, my music will stop and show it's being used on a device I do not own. My music has been deleted amd new items are being added. I have removed the mew content and it reappears ...
2018-04-13 7:06:49 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Shuffle/Loop replaced with Like/Dislike

I love Weekly Discover from Spotify. Recently, after the latest update, the Shuffle/Loop options were replaced with Like/Dislike. It used to be simple but now i have to download the songs I want to loop just so i can loop the songs elsewhere. Can any...

jimmytsai1993
Casual Listener
I love Weekly Discover from Spotify. Recently, after the latest update, the Shuffle/Loop options were replaced with Like/Dislike. It used to be simple but now i have to download the songs I want to l...
2018-04-13 5:47:32 AM
415 Views
0 replies
2 likes

415 Views
0 replies
2 likes

PIERDO TODAS MIS DESCARGAS Y SE CIERRA MI SESIÓN INESPERADAMENTE.

Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar uno o dos dias escuchando por bluetooth en el auto en...

user-removed
Visitor
Tengo una cuenta PREMIUM descargo 800 canciones en la memoria externa (explandible) de mi celular, y ocupa aprox. 10Gb que es.menos de las 3/4 partes del total de la memoria expandible, y al pasar un...
2016-08-06 9:36:48 PM
2018-04-13 4:43:39 AM
blackcatone
Newbie
11965 Views
10 replies
11 likes

11965 Views
10 replies
11 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts