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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376202 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7560 Views

0 replies

7 likes

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Is my Discover Weekly playlist ruined forever?

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow. One more thing, I accidentally "banned" one of my favorite artist from one Daily Mix playlist. Once again, anything to be done to...

Casual Listener

I honestly have no clue why this happened and I would like to know if there's anything I can do to "restore" it somehow.   One more thing, I accidentally "banned" one of my favorite artist fro...

448 Views

0 replies

2 likes

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App always stops working mid song

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the interface, just the loading wheel for every screen....

Newbie

For the past few months, my app completely breaks down out of nowhere. It usually (but not always) happens during the first song. I am unable to change or pause the song, and nothing shows up on the ...

303 Views

0 replies

0 likes

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Disabling spotify when using vr

Need help disabling spotify when playing games or watching movies on vr. Spotify keeps auto playing once it connects to my vr device. Using galaxy s8

Newbie

Need help disabling spotify when playing games or watching movies on vr. Spotify keeps auto playing once it connects to my vr device. Using galaxy s8

554 Views

0 replies

0 likes

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Autoplay not working

Autoplay is not working since I have a p10 lite. It is on in the settings. I already tried to uncheck autoplay and recheck ist also I tried a restart.

Newbie

Autoplay is not working since I have a p10 lite. It is on in the settings. I already tried to uncheck autoplay and recheck ist also I tried a restart. 

395 Views

0 replies

0 likes

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Grayed Out Song/ Losing Playlists/ Syncing

Okay, so I have three issues that have been happening rather frequently and it's getting annoying.1. There is a song in my main playlist that is grayed out and I can't remove it from the playlist. I do know that it's a local music file that I have on...

Casual Listener

Okay, so I have three issues that have been happening rather frequently and it's getting annoying. 1. There is a song in my main playlist that is grayed out and I can't remove it from the playl...

513 Views

0 replies

0 likes

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Android auto starting

I don't really understand why the android service always listens even when I have exited spotify. If I play music on desktop the app feels entitled to actually start up on the phone automatically and take over media controls on the phone. It feels in...

Regular

I don't really understand why the android service always listens even when I have exited spotify. If I play music on desktop the app feels entitled to actually start up on the phone automat...

502 Views

0 replies

0 likes

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Superuser Contribution Non-Spotify songs skip when skipping through song.

I added multiple local files to spotify on my phone and it worked fine but now I have an issue where if I try to skip to anywhere in a non-spotify track it will skip to the end of the track and play the next one.

Newbie

I added multiple local files to spotify on my phone and it worked fine but now I have an issue where if I try to skip to anywhere in a non-spotify track it will skip to the end of the track and play ...

Melody

Spotify

702 Views

1 replies

0 likes

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Some Playlists Not Shuffling Correctly on Android Only

A couple of days ago I updated my phone's Spotify app, and ever since the update Shuffle Play has not been working correctly. Here are the details of the problem:One of my playlists (All The Songs!, embedded below) is stuck only shuffling the first 9...

Regular

A couple of days ago I updated my phone's Spotify app, and ever since the update Shuffle Play has not been working correctly.  Here are the details of the problem: One of my playlists (Al...

The_Gorm

Casual Listener

5733 Views

11 replies

2 likes

Android
shuffle
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Audio Settings

I'm on a Samsung Galaxy S7.The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I was able to use it for...idk, ever since it appeared, or close atleast. I have looked on google but no relatively easy r...

Casual Listener

I'm on a Samsung Galaxy S7. The volume control (adjusting it for your environment) is greyed out for me as of the last few days. I was able to use it for...idk, ever since it appeared, or close atle...

603 Views

0 replies

0 likes

Audio Effects
Greyed
Premium
Volume Control
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432hz Option pls

Hi i Need a Option vor Hear Musik from Spotify in 432hz or a App to tune all Output from phone in 432hz Hi brauche eine Option um Musik in Spotify in 432hz zu hören. Oder eine Option um den gesamten Output in 432hz umzustellen.

Newbie

Hi i Need a Option vor Hear Musik from Spotify in 432hz or a App to tune all Output from phone in 432hz   Hi brauche eine Option um Musik in Spotify in 432hz zu hören. Oder eine Option um den ...

661 Views

0 replies

3 likes

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Spotify deja de reconocer la SD luego de unos minutos

Spotify deja de reconocerme la SD luego de unos minutos luego de bajar algunas canciones, pensé que podía ser un problema de mi equipo pero voy a la configuración de Android y la tarjeta sigue ahí y puedo usarla con normalidad.Después de descargar al...

Newbie

Spotify deja de reconocerme la SD luego de unos minutos luego de bajar algunas canciones, pensé que podía ser un problema de mi equipo pero voy a la configuración de Android y la tarjeta sigue ahí y ...

438 Views

0 replies

0 likes

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Spotify reverting back to the previous version

I have spotify free on a Galaxy s8, yesterday it finally updated to the new free version (with playlists where u can choose whatever without shuffling), but today I went on spotify and it had reverted back to the old version. Why did this happen?

Newbie

I have spotify free on a Galaxy s8, yesterday it finally updated to the new free version (with playlists where u can choose whatever without shuffling), but today I went on spotify and it had reverte...

670 Views

0 replies

0 likes

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Podcasts restarts from beginning for no reason

I've started listening to a lot of podcasts in Spotify the last few months. Sometimes I have to pause the podcast for a few minutes because life, and when i want to resume, it starts over from the beginning. This is completely ruining podcasts in spo...

Regular

I've started listening to a lot of podcasts in Spotify the last few months.   Sometimes I have to pause the podcast for a few minutes because life, and when i want to resume, it starts over fr...

1166 Views

0 replies

9 likes

Podcasts
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Playlist shuffle not working

Hi,So I have this playlist containing only songs from my 2 favorite artists (let's call them artist1 and artist2). The playlist contains about 45 songs from artist1 and 60 songs from artist2, so pretty even. The shuffle function used to work great, b...

Newbie

Hi, So I have this playlist containing only songs from my 2 favorite artists (let's call them artist1 and artist2). The playlist contains about 45 songs from artist1 and 60 songs from artist2, so pr...

612 Views

0 replies

3 likes

shuffle
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Playlist: Shuffle turns off after selecting songs

I'm on the latest beta version (8.4.53.690 armv7). On previous versions, if shuffle is enabled and you select any song shuffle will stay enabled. However, in this version, shuffle turns off when another song is selected. Is this intentional or a bug?

Newbie

I'm on the latest beta version (8.4.53.690 armv7). On previous versions, if shuffle is enabled and you select any song shuffle will stay enabled.   However, in this version, shuffle turns off ...

457 Views

0 replies

0 likes

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Spotify suddenly logout on Android - cannot reconnect

Hi, I want to report an issue that really made me angry.I have Spotify Premium and have been using it for years. I have several playlists on my account, and several songs downloaded for offline listening during travelling.Last week, when I was travel...

Casual Listener

Hi, I want to report an issue that really made me angry. I have Spotify Premium and have been using it for years. I have several playlists on my account, and several songs downloaded for offline lis...

403 Views

0 replies

0 likes

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Spotfiy keeps playing while phone is ringing on adroid mi6

Spotfiy keeps playing while phone is ringing on adroid mi6. I want to stop spotify when phone is ringing but it happens when phone in vibration. How can i fix that

Newbie

Spotfiy keeps playing while phone is ringing on adroid mi6. I want to stop spotify when phone is ringing but it happens when phone in vibration. How can i fix that

Joe

Community Legend

691 Views

1 replies

0 likes

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Spotify wants to download already downloaded playlist - there is no space

I recently had to log in to Spotify on my mobile phone (Android Galaxy S2, OS 4.2). I already have all the songs downloaded on my external SD, but Spotify wants to download them again and finds out there is no space. I have problems with my internal ...

Casual Listener

I recently had to log in to Spotify on my mobile phone (Android Galaxy S2, OS 4.2). I already have all the songs downloaded on my external SD, but Spotify wants to download them again and finds out t...

Joe

Community Legend

675 Views

3 replies

0 likes

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Potential bug?

I use spotify all the time, every day. I'm a premium user and i recommend the app to everyone, but i noticed something since the most recent update that is bothering me.If i'm playing music or a podcast from seemingly any source (saved or playlists o...

Newbie

I use spotify all the time, every day. I'm a premium user and i recommend the app to everyone, but i noticed something since the most recent update that is bothering me. If i'm playing music or a po...

374 Views

0 replies

0 likes

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SCROBBLE NOT FINISHING, PLZ HELP

Hello!!When i play a song on my phone you can see that it scrobbles on my monitor. When the song is finished on my phone it does not show that i have scrobbled the song i just listened to. I just shows the new song that comes onIt works totally fine ...

Newbie

Hello!! When i play a song on my phone you can see that it scrobbles on my monitor. When the song is finished on my phone it does not show that i have scrobbled the song i just listened to. I just s...

Joe

Community Legend

479 Views

1 replies

0 likes

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  • 0 likes