Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Music Fan
210712 Views
140 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
561036 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
462993 Views
575 replies
39 likes
I wanted to add new songs I downloaded into Spotify. While it can be played on the desktop app, I am unable to open nor download into my phone. I tried re-downloading rhe playlists that contains both existing and the new local files songs, but it did...
I wanted to add new songs I downloaded into Spotify. While it can be played on the desktop app, I am unable to open nor download into my phone. I tried re-downloading rhe playlists that cont...
Casual Listener
1170 Views
2 replies
0 likes
Spoiler (Highlight to read)Tenho o spotify Premium no Samsung S8, e quando estou no bluetooth seja pelo Wifi em casa seja no carro usando meu pacote de dados ele simplesmente para de funcionar .já tirei meu cartão SD, já desinstalei limpei cache e na...
Tenho o spotify Premium no Samsung S8, e quando estou no bluetooth seja pelo Wifi em casa seja no carro usando meu pacote de dados ele simplesmente para de funcionar .já tirei meu cartão SD, já...
347 Views
0 replies
0 likes
I can not get into spotify by my Samsung Galaxy J5, every time I try to enter it gets loaded and then says "We're in trouble, try again later." , what do I do ?
I can not get into spotify by my Samsung Galaxy J5, every time I try to enter it gets loaded and then says "We're in trouble, try again later." , what do I do ?
771 Views
0 replies
0 likes
Every time I try logging into the app it says the password or username is incorrect. Even when I did it with Facebook it instantly logged me out and said “either username or password is incorrect”.
Every time I try logging into the app it says the password or username is incorrect. Even when I did it with Facebook it instantly logged me out and said “either username or password is incorrect”.
341 Views
0 replies
0 likes
Do I need to yell at discordapp or Spotify about this subject? Because the thing that says "listening to Spotify" doesn't show on discord when I listen to Spotify on my Android device.
Do I need to yell at discordapp or Spotify about this subject? Because the thing that says "listening to Spotify" doesn't show on discord when I listen to Spotify on my Android device.
Newbie
40315 Views
3 replies
9 likes
I have just less than 2 GB left of storage on my Samasung Galaxy S8 and I get this error message. Is there a finite amount of songs that I can download ??? I thought I was free to download unroll my storage was full.Please advise me on what I can do ...
I have just less than 2 GB left of storage on my Samasung Galaxy S8 and I get this error message. Is there a finite amount of songs that I can download ??? I thought I was free to download unr...
492 Views
0 replies
0 likes
O álbum The Final Cut do Pink Floyd sumui, quer dizer, todas as músicas do álbum estão desaparecidas.O que eu devo fazer pra resolver esse problema?
O álbum The Final Cut do Pink Floyd sumui, quer dizer, todas as músicas do álbum estão desaparecidas. O que eu devo fazer pra resolver esse problema?
Spotify Star
523 Views
1 replies
0 likes
If i delete my cache-data or my details from my mobile. Are my playlist on my mac than also gone ?
If i delete my cache-data or my details from my mobile. Are my playlist on my mac than also gone ?
533 Views
0 replies
0 likes
So I'm using a galaxy s9+ and an OnePlus 3T and they both have this problem where when I want to search inside one of my playlists the song I searched for will show up but then the first song of the playlist gets played when I select the searched son...
So I'm using a galaxy s9+ and an OnePlus 3T and they both have this problem where when I want to search inside one of my playlists the song I searched for will show up but then the first song of the ...
1163 Views
0 replies
1 likes
Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and then it turns shuffle off again. This is only an i...
Firstly my issue with shuffle. Everytime I open Spotify and go to start playing shuffle is always off by default. Whenever I turn it on it works as intended until I select a song from my playlist and...
408 Views
0 replies
0 likes
Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have looked at other threads here and have tried everythin...
Spotify recently stopped working when i use my mobile data, but works perfectly on wifi. i have checked and data usage on spotify is enabled, so i don't know what else the problem could be. i have lo...
1465 Views
0 replies
0 likes
https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715 Any news with that?
https://community.spotify.com/t5/Ongoing-Issues/Android-App-Transmit-Track-Info-via-Bluetooth/idi-p/2175715 Any news with that?
417 Views
0 replies
0 likes
Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of going to number 2 or next song in top songs list, goes...
Hi. Suddenly getting this problem. I saw another forum thread from last year but didn't seem to have solution. I am going on am artist as i have always done, press on song, plays song, instead of goi...
401 Views
0 replies
0 likes
HiI've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my android phone. Someone has the same problem and have th...
Hi I've a problem since the beginning of the week. I can't navigate into my "Local Files" musics. Actually, i must read each "Local Files" music at the beginning. This problem is only here for my an...
Casual Listener
605 Views
2 replies
0 likes
I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from official artists I mean) but I can't in the songs d...
I can't skip through the song - like, from 0:00 to 1:25 for example, when I want to do that the song returns to the beginning. The strange this is that I can do this in songs from Spotify base (from ...
Regular
4019 Views
3 replies
1 likes
I believe the word is track? Where you can press on the timeline of the song and skip to that point. I had a local file that I turned into a playlist and downloaded offline on my phone. The songs play fine but I can't click on the timeline or else it...
I believe the word is track? Where you can press on the timeline of the song and skip to that point. I had a local file that I turned into a playlist and downloaded offline on my phone. The ...
Newbie
2021 Views
2 replies
1 likes
Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com.I would like to know if this email belongs to Spotify. Thank you ...
Hello, a couple of days ago I received a complaint on the Youtube platform apparently for violating your copyright. The email they reported me to was spotifybrandprotection @ gmail.com. I would like...
Newbie
889 Views
1 replies
0 likes
I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?
I'm on an S6 active, and my equalizer on spotify is constantly randomly changing - everything from the detailed settings, premade settings, and the two knob things. How can I stop this from happening?
538 Views
0 replies
0 likes
I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" section and there is no way for me to play those pl...
I've downloaded Global top 50, today's top hits, mint, peaceful piano to my device. But when I go online and search for different songs all those playlists will soon be gone on the "recently played" ...
350 Views
0 replies
0 likes
After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point further on in the track. When I try to skip forwar...
After a recent update (last week or so), whenever I play a "local file" track (i.e. one I've uploaded to Spotify myself) on my Android device,the Spotify app won't let me forward through to any point...
Newbie
946 Views
2 replies
4 likes
