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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6872 Views

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Solved!! Something went wrong

I know this is an regular error but I have already tried almost all solutions...Clean install and log out from all accounts once...I am using premium but I cant even see my home page or take a look at any of artists pageThis problem keeps coming at: ...

Casual Listener

I know this is an regular error but I have already tried almost all solutions... Clean install and log out from all accounts once... I am using premium but I cant even see my home page or take a lo...

JoeGould1111

Music Fan

6783 Views

7 replies

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Songs imported from pc wont play on my phone.

Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc.Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play, I literally tried everything on youtube, and yes I d...

Visitor

Hello so I downloaded songs from somewhere and I put them in my playlist on spotify pc. Now I can listen them on my pc but not on my mobile, on my mobile they just get greyed out and they wont play,...

user-removed

Not applicable

680 Views

4 replies

0 likes

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Vibration on Android

So I just noticed today that my phone vibrates everytime I unpause my music or a new song starts. Anyway to stop this?

Newbie

So I just noticed today that my phone vibrates everytime I unpause my music or a new song starts. Anyway to stop this?

milanhbabra

Newbie

1001 Views

1 replies

1 likes

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Why can't I play music on shuffle on android without upgrading

I have cancelled my premium membership and now I can't play anything on my Android phone even on shuffle without being prompted to upgrade. How do I sort this out?Also I downloaded a lot of music when I upgraded to premium and now it won't let me pla...

Casual Listener

I have cancelled my premium membership and now I can't play anything on my Android phone even on shuffle without being prompted to upgrade.  How do I sort this out? Also I downloaded a lot of m...

Whittyb

Casual Listener

555 Views

2 replies

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Image de playlist

Bonjour ! J'ai un problème :Lorsque je change l'image d'une playlist, elle est bien changée sur mon PC, mais pas sur mon téléphone (Samsung Galaxy S7). Que faire ?

Casual Listener

Bonjour ! J'ai un problème : Lorsque je change l'image d'une playlist, elle est bien changée sur mon PC, mais pas sur mon téléphone (Samsung Galaxy S7). Que faire ?

305 Views

0 replies

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Playlist Cover

Hello ! I have a problem : When I change a playlist cover, it changed well on my computer, but on my phone (Samsung Galaxy S7) it didn't change. What can I do ?

Casual Listener

Hello ! I have a problem :    When I change a playlist cover, it changed well on my computer, but on my phone (Samsung Galaxy S7) it didn't change. What can I do ?

343 Views

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Spotify acting up on Samsung S7

It's been a couple of days my Spotify started acting up. Each time I try listening to music, it stops and restarts when it wants, sometimes even the sound goes up or down, when I'm listening to a playlist, it stops from the middle of a song and then ...

Newbie

 It's been a couple of days my Spotify started acting up. Each time I try listening to music, it stops and restarts when it wants, sometimes even the sound goes up or down, when I'm listening to...

448 Views

0 replies

0 likes

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Autoplay doesnt work even when enabled

I listen while at work and hate having to keep switching stations when the current playlist is finished. I need autoplay to work. Autoplay is enabled and I have the most current version of spotify.

Newbie

I listen while at work and hate having to keep switching stations when the current playlist is finished. I need autoplay to work. Autoplay is enabled and I have the most current version of spotify.&n...

375 Views

0 replies

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Superuser Contribution black screen when turning on

until now I've been using spotify on my phone (Samsung S8) on a regualr basis, never having an issue. I tried turning it on earlier today and i'm only getting a black screen. i deleted the app and reinstalled a few times and still getting same issue....

Casual Listener

until now I've been using spotify on my phone (Samsung S8) on a regualr basis, never having an issue. I tried turning it on earlier today and i'm only getting a black screen. i deleted the app and re...

Aimee_T

Roadie

443 Views

1 replies

0 likes

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Daily mix

Hello i am a premium account . I have 3 daily mix and no one from those mixies are not refreshing. I have the same songs for week. What i can do for the mixies will change and refreshing the songs. On my libary i dont havd the option for daily mixies...

Newbie

Hello i am a premium account . I have 3 daily mix and no one from those mixies are not refreshing. I have the same songs for week. What i can do for the mixies will change and refreshing the songs. O...

SMuldoon

Music Fan

446 Views

1 replies

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Spotify deleting downloaded music 2-3 times per month.

I've used Spotify for years, however the app is now deleting all downloaded music 2-3 times per month. Very time consuming. If anyone can offer a solution, that would be appreciated.

Music Fan

I've used Spotify for years, however the app is now deleting all downloaded music 2-3 times per month.   Very time consuming.   If anyone can offer a solution, that would be appreciated.

tyoga1

Music Fan

315 Views

1 replies

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Can't Download Songs

I have spotify premium and im trying to download songs but it won't download them, saying I need to turn my cellular usage on. But it is on, and regardless im hooked up to the internet. -Shaleah

Newbie

I have spotify premium and im trying to download songs but it won't download them, saying I need to turn my cellular usage on. But it is on, and regardless im hooked up to the internet.  -Shale...

jsannn

Community Legend

414 Views

1 replies

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Android: Spotify stops playback

Got the problem since a couple of days. Spotify just stops the playback randomly. So far only if screen is locked, frequently right after locking. Interestingly it doesnt pause the track, it actually cancels it. So if I unlock the screen and start pl...

Casual Listener

Got the problem since a couple of days. Spotify just stops the playback randomly. So far only if screen is locked, frequently right after locking. Interestingly it doesnt pause the track, it act...

Halfway_Crook

Casual Listener

691 Views

2 replies

0 likes

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Superuser Contribution Editing my playlist order will not work

Hi, in need of some help. Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand corner with the three dots and all it comes up with is sort - n...

Newbie

Hi, in need of some help.   Have read all of the different forms about editing playlist to arrange songs in the order that you want but when I go to edit mine I click on the top right hand cor...

Julian

Moderator

532 Views

1 replies

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The song "Tem Café" is not playing

There's this song from Gaab and MC Hariel named "Tem Café" that will not play. I have no problems playing other songs in my account but this one. I tried on my Android phone and also with the web player at play.spotify.com and the song will not play....

Visitor

There's this song from Gaab and MC Hariel named "Tem Café" that will not play. I have no problems playing other songs in my account but this one. I tried on my Android phone and also with the web pla...

Bittencourt

Spotify Star

374 Views

1 replies

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Superuser Contribution BUG!? Cannot start playlist using the filter bar

OK, that problem sounds very stupid but I don't get it. What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the playlist is an endless loop of just this one song. Additional ta...

Regular

OK, that problem sounds very stupid but I don't get it.   What is the most efficient and reliable way to start a playlist choosing a song with the above filter bar? Cause when I do so the...

Bäär

Regular

509 Views

2 replies

0 likes

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Chromecast on my spotify.

Ok so, I don't have a Chromecast but it wants to link to my account, how do I stop this?

Newbie

Ok so, I don't have a Chromecast but it wants to link to my account, how do I stop this?

293 Views

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Superuser Contribution Cant log in to Spotify with my mobile

Somehow i got logged out of spotify on my mobile but when i tried to log in again it said that i was ofline and i needed to get online to log in. well i am online because my internet is working fine. clossing the app or restarting my phone wont do it...

Casual Listener

Somehow i got logged out of spotify on my mobile but when i tried to log in again it said that i was ofline and i needed to get online to log in. well i am online because my internet is working fine....

SergioDavid

Roadie

349 Views

1 replies

0 likes

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Notification

Android phone samsung galaxy s8+. Does anyone know what the orange "1" sign means on my spotify sign? No idea what it means

Newbie

Android phone samsung galaxy s8+. Does anyone know what the orange "1" sign means on my spotify sign? No idea what it means

365 Views

0 replies

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  • 365 Views
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