Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376167 Views

541 replies

34 likes

Account
Free
  • 376167 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7555 Views

0 replies

7 likes

  • 7555 Views
  • 0 replies
  • 7 likes

Android Roberts radio spotify connect Undoc

I'm using my android sgs7 and the excellent Roberts Radio 93i and Spotify Connect. I like listening to various playlists. Works fine for a bit then the track just stops randomly. After a short while I can manually restart from the beginning of the tr...

Newbie

I'm using my android sgs7 and the excellent Roberts Radio 93i and Spotify Connect. I like listening to various playlists. Works fine for a bit then the track just stops randomly. After a short while ...

qwyxldex

Gig Goer

1247 Views

1 replies

0 likes

  • 1247 Views
  • 1 replies
  • 0 likes

Solved!! Home, Radio, Search History... wont load

Home wont load "Sorry, something went wrong", Browse does work, Search doesnt show its History, Radio shows the right stuff for a splitsecond then shows "Radio isn´t available" but if i quickly change apps and reopen spotify it lets me select stuff f...

Casual Listener

Home wont load "Sorry, something went wrong", Browse does work, Search doesnt show its History, Radio shows the right stuff for a splitsecond then shows "Radio isn´t available" but if i quickly chang...

worldner

Casual Listener

996 Views

2 replies

1 likes

  • 996 Views
  • 2 replies
  • 1 likes

Disable hebrew songs

Hi, I live in Israel, but not interested in Hebrew songs.Spotify Home is filled with hebrew songs and playlistsHow can I turn that off, and display only English songs and playlists? Regards

Newbie

Hi, I live in Israel, but not interested in Hebrew songs. Spotify Home is filled with hebrew songs and playlists How can I turn that off, and display only English songs and playlists?  Regards

570 Views

0 replies

5 likes

  • 570 Views
  • 0 replies
  • 5 likes

Bug do modo "moto" - moto g6

Eu tirei o botão virtual para usar o modo "moto" e agora fica uma parte preta em cima do botão do celular

Newbie

Eu tirei o botão virtual para usar o modo "moto" e agora fica uma parte preta em cima do botão do celular

712 Views

0 replies

9 likes

  • 712 Views
  • 0 replies
  • 9 likes

Removing or hiding from artists but keeping in playlist

So I have downloaded a playlist made up of lots of singlle songs from lots of different artists. Is there a way to keep this playlist yet hide all of these "singles" from my artists section to avoid scrolling through all of them? I only listen to the...

Newbie

So I have downloaded a playlist made up of lots of singlle songs from lots of different artists.  Is there a way to keep this playlist yet hide all of these "singles" from my artists section to ...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Superuser Contribution Extreme Data Usage 3.5Gb in 20min

I use Spotify for over 7years and was always a big fan.Today it happened, that Spotify used all my data of 3.5 Gb in around 20mins!I was streaming the new Glitch Mob album "See without Eyes".Streaming was "normal" quality. Download was only via Wifi ...

Newbie

I use Spotify for over 7years and was always a big fan. Today it happened, that Spotify used all my data of 3.5 Gb in around 20mins! I was streaming the new Glitch Mob album "See without Eyes". St...

Laurenstralla

Newbie

1355 Views

8 replies

5 likes

  • 1355 Views
  • 8 replies
  • 5 likes

Solved!!Superuser Contribution Spotify no aparece en pantalla de bloqueo de Huawei Mate9

Spotify no aparece en la pantalla de bloqueo de un Huawei Mate 9, pero no se si la aplicación tiene problemas de compatibilidad con Android 7 en un Huawei Mate 9

Newbie

Spotify no aparece en la pantalla de bloqueo de un Huawei Mate 9, pero no se si la aplicación tiene problemas de compatibilidad con Android 7 en un Huawei Mate 9

yoozmoo

Newbie

148278 Views

17 replies

1 likes

  • 148278 Views
  • 17 replies
  • 1 likes

Share on facebook - bug

Can not share on facebook by tapping the "Facebook" button. I have to click the "more" button and then on "facebook"

Roadie

Can not share on facebook by tapping the "Facebook" button. I have to click the "more" button and then on "facebook"

294 Views

0 replies

0 likes

  • 294 Views
  • 0 replies
  • 0 likes

Reposicionar músicas na playlist

Olá, Sinto falta de uma função até então simples nas playlists, que é a função de reposicionar uma música nas playlists, tendo assim que ficar excluindo ou criando outra playlist com a ordem que você deseja, acredito que muitos também devem sentir fa...

Newbie

Olá,    Sinto falta de uma função até então simples nas playlists, que é a função de reposicionar uma música nas playlists, tendo assim que ficar excluindo ou criando outra playlist com a...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Data usage glitched?

I've always listened to Spotify through mobile data and it never gave me a problem, but for some reason, in this month's cycle (started May 3rd), Spotify burned around 5gb of data, in these two days. I don't think that's normal. What should I do?

Visitor

I've always listened to Spotify through mobile data and it never gave me a problem, but for some reason, in this month's cycle (started May 3rd), Spotify burned around 5gb of data, in these two days....

catnap

Newbie

638 Views

3 replies

0 likes

  • 638 Views
  • 3 replies
  • 0 likes

Note 8 Disconnects From Chromecast Frequently.

After the last few Spotify updates, Chromecast 2 keeps disconnecting from my Note8 also happens on Note5. Very annoying The only way to fix it is to reboot both Chromecast, and phone, then it might play a few songs and disconnect again.

Music Fan

After the last few Spotify updates, Chromecast 2 keeps disconnecting from my Note8  also happens on Note5. Very annoying  The only way to fix it is to reboot both Chromecast, and phone, the...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Remove "add to home screen"

I accidentally pressed "Add to home" on a song, or whatever the translation is.Oh boy did I F up, because now I have recommendations similar to whatever i added to home, and it is impossible to remove. If I find the original track I added, it no long...

Newbie

I accidentally pressed "Add to home" on a song, or whatever the translation is. Oh boy did I F up, because now I have recommendations similar to whatever i added to home, and it is impossible to rem...

1125 Views

0 replies

2 likes

  • 1125 Views
  • 0 replies
  • 2 likes

Cache memory

If I delete my cache memory, do I also delete the artist list? Thank you!

Casual Listener

If I delete my cache memory, do I also delete the artist list? Thank you! 

_M-I-K-I_

Composer

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Streaming quality randomly switches to automatic

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of nowhere even if I have an excellent connection. How do...

Regular

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of now...

Joe

Community Legend

1016 Views

3 replies

1 likes

  • 1016 Views
  • 3 replies
  • 1 likes

How to find a music that was being played by Spotify at a specific moment in time?

Is it possible to find a music from a playlist that was being played by Spotify at a specific moment in time? During the birth of my son, the doctor ran a playlist. I know the day and time of his birth so I would like to find which music was being pl...

Casual Listener

Is it possible to find a music from a playlist that was being played by Spotify at a specific moment in time? During the birth of my son, the doctor ran a playlist. I know the day and time of hi...

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

No tengo la opción "almacenamiento"

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X PlayAndroid 6.0.1Spotify versión 8.4.52.812 armV7Y mi memoria externa...

Casual Listener

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X Play Android 6.0....

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

I couldnt delete my using records in the desktop that ı used before

Spoiler (Highlight to read)When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?

Newbie

When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

No puedo reproducir videos

Tengo Spotify Premium y cada vez que trato de reproducir un video dice que Falló la reproduccioreproducción

Newbie

Tengo Spotify Premium y cada vez que trato de reproducir un video dice que Falló la reproduccioreproducción 

2179 Views

0 replies

10 likes

  • 2179 Views
  • 0 replies
  • 10 likes

Audio mutes on Android 8.0.0 update while streaming BT over UConnect in Dodge

My Sony Xperia Xz compact recently updated to Android 8.0.0. The day I received this update, Spotify Stopped streaming over Bluetooth audio properly in my truck (Ram 2500 with UConnect 3.0 factory audio system). The audio randomly "mutes" mid-song on...

Newbie

My Sony Xperia Xz compact recently updated to Android 8.0.0.  The day I received this update, Spotify Stopped streaming over Bluetooth audio properly in my truck (Ram 2500 with UConnect 3.0 fact...

Palodiuss

Newbie

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes