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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376626 Views

541 replies

34 likes

Account
Free
  • 376626 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7597 Views

0 replies

7 likes

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  • 7 likes

Share on facebook - bug

Can not share on facebook by tapping the "Facebook" button. I have to click the "more" button and then on "facebook"

Roadie

Can not share on facebook by tapping the "Facebook" button. I have to click the "more" button and then on "facebook"

295 Views

0 replies

0 likes

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Reposicionar músicas na playlist

Olá, Sinto falta de uma função até então simples nas playlists, que é a função de reposicionar uma música nas playlists, tendo assim que ficar excluindo ou criando outra playlist com a ordem que você deseja, acredito que muitos também devem sentir fa...

Newbie

Olá,    Sinto falta de uma função até então simples nas playlists, que é a função de reposicionar uma música nas playlists, tendo assim que ficar excluindo ou criando outra playlist com a...

360 Views

0 replies

0 likes

  • 360 Views
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Data usage glitched?

I've always listened to Spotify through mobile data and it never gave me a problem, but for some reason, in this month's cycle (started May 3rd), Spotify burned around 5gb of data, in these two days. I don't think that's normal. What should I do?

Visitor

I've always listened to Spotify through mobile data and it never gave me a problem, but for some reason, in this month's cycle (started May 3rd), Spotify burned around 5gb of data, in these two days....

catnap

Newbie

639 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Note 8 Disconnects From Chromecast Frequently.

After the last few Spotify updates, Chromecast 2 keeps disconnecting from my Note8 also happens on Note5. Very annoying The only way to fix it is to reboot both Chromecast, and phone, then it might play a few songs and disconnect again.

Music Fan

After the last few Spotify updates, Chromecast 2 keeps disconnecting from my Note8  also happens on Note5. Very annoying  The only way to fix it is to reboot both Chromecast, and phone, the...

330 Views

0 replies

0 likes

  • 330 Views
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Remove "add to home screen"

I accidentally pressed "Add to home" on a song, or whatever the translation is.Oh boy did I F up, because now I have recommendations similar to whatever i added to home, and it is impossible to remove. If I find the original track I added, it no long...

Newbie

I accidentally pressed "Add to home" on a song, or whatever the translation is. Oh boy did I F up, because now I have recommendations similar to whatever i added to home, and it is impossible to rem...

1128 Views

0 replies

2 likes

  • 1128 Views
  • 0 replies
  • 2 likes

Cache memory

If I delete my cache memory, do I also delete the artist list? Thank you!

Casual Listener

If I delete my cache memory, do I also delete the artist list? Thank you! 

_M-I-K-I_

Composer

441 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Streaming quality randomly switches to automatic

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of nowhere even if I have an excellent connection. How do...

Regular

Normally, when I use Spotify on my Galaxy S7 on Wi-Fi, my streaming quality is always set to extreme quality. However, for the past few days, it would sometimes switch to automatic quality out of now...

Joe

Community Legend

1016 Views

3 replies

1 likes

  • 1016 Views
  • 3 replies
  • 1 likes

How to find a music that was being played by Spotify at a specific moment in time?

Is it possible to find a music from a playlist that was being played by Spotify at a specific moment in time? During the birth of my son, the doctor ran a playlist. I know the day and time of his birth so I would like to find which music was being pl...

Casual Listener

Is it possible to find a music from a playlist that was being played by Spotify at a specific moment in time? During the birth of my son, the doctor ran a playlist. I know the day and time of hi...

350 Views

0 replies

0 likes

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No tengo la opción "almacenamiento"

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X PlayAndroid 6.0.1Spotify versión 8.4.52.812 armV7Y mi memoria externa...

Casual Listener

Hola!, Recientemente me he enterado de la opción de poder guardar la música descargada en la tarjeta SD, pero no tengo la opción de "almacenamiento", mi celular es Motorola, Moto X Play Android 6.0....

397 Views

0 replies

0 likes

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I couldnt delete my using records in the desktop that ı used before

Spoiler (Highlight to read)When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?

Newbie

When ı am using Spotify,ı take some alerts about in another PC,my Spotify account is being used. What can ı do?

319 Views

0 replies

0 likes

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No puedo reproducir videos

Tengo Spotify Premium y cada vez que trato de reproducir un video dice que Falló la reproduccioreproducción

Newbie

Tengo Spotify Premium y cada vez que trato de reproducir un video dice que Falló la reproduccioreproducción 

2179 Views

0 replies

10 likes

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  • 10 likes

Audio mutes on Android 8.0.0 update while streaming BT over UConnect in Dodge

My Sony Xperia Xz compact recently updated to Android 8.0.0. The day I received this update, Spotify Stopped streaming over Bluetooth audio properly in my truck (Ram 2500 with UConnect 3.0 factory audio system). The audio randomly "mutes" mid-song on...

Newbie

My Sony Xperia Xz compact recently updated to Android 8.0.0.  The day I received this update, Spotify Stopped streaming over Bluetooth audio properly in my truck (Ram 2500 with UConnect 3.0 fact...

Palodiuss

Newbie

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
  • 0 likes

Full screen album cover for playlists

Is it possible to have full size image for all playlists? I tried all settings but no luck. The full size image is just a nice newer look than in use to.

Newbie

Is it possible to have full size image for all playlists? I tried all settings but no luck. The full size image is just a nice newer look than in use to.

342 Views

0 replies

0 likes

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It says "there's no space on this device" but there IS...

You can see in the attached screenshots that Spotify won't download any songs, giving me an error message that there's no space left on the device. But there's tons of space.

Casual Listener

You can see in the attached screenshots that Spotify won't download any songs, giving me an error message that there's no space left on the device. But there's tons of space.

happilyfreckled

Casual Listener

479 Views

1 replies

0 likes

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  • 1 replies
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Playback paused close to end of songs

When songs get towards 2-5 seconds from the end, the track gets automatically paused. This may have happened once on desktop (I'm not sure though) but certainly happens consistently on my phone.I've already tried a soft reboot, reinstalling Spotify a...

Newbie

When songs get towards 2-5 seconds from the end, the track gets automatically paused. This may have happened once on desktop (I'm not sure though) but certainly happens consistently on my phone. I'v...

391 Views

0 replies

0 likes

  • 391 Views
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Albums saved from desktop don't appear as saved on phone

Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I open the album, the app tells me that the album isn't saved a...

Visitor

Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I ...

377 Views

0 replies

0 likes

  • 377 Views
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Daily Mix stays the same

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician it just changes back when I start up spotify again...

Casual Listener

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician...

534 Views

0 replies

0 likes

  • 534 Views
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Can't play videos

Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab

Newbie

Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab

286 Views

0 replies

0 likes

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Solved!! Play Saved Artist, and other songs play...

So, for my example I have a list of artists saved and songs for each, example Tracy Lawrence (21 songs). I get in the car and select artist, shuffle (and repeat) and after a random number of songs I get 2-3 other artist songs. Sometimes it will retur...

Casual Listener

So, for my example I have a list of artists saved and songs for each, example Tracy Lawrence (21 songs).  I get in the car and select artist, shuffle (and repeat) and after a random number of so...

soulkeeper

Casual Listener

622 Views

2 replies

1 likes

  • 622 Views
  • 2 replies
  • 1 likes

Default device

Hi, Is there any way to set a default device in the spotify app (on android)?Now I have to select it any time (devices available) I startup Spotify... Thanks !

Casual Listener

Hi,   Is there any way to set a default device in the spotify app (on android)? Now I have to select it any time (devices available) I startup Spotify...   Thanks !

902 Views

0 replies

11 likes

  • 902 Views
  • 0 replies
  • 11 likes