Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374737 Views

541 replies

34 likes

Account
Free
  • 374737 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7487 Views

0 replies

7 likes

  • 7487 Views
  • 0 replies
  • 7 likes

Audio mutes on Android 8.0.0 update while streaming BT over UConnect in Dodge

My Sony Xperia Xz compact recently updated to Android 8.0.0. The day I received this update, Spotify Stopped streaming over Bluetooth audio properly in my truck (Ram 2500 with UConnect 3.0 factory audio system). The audio randomly "mutes" mid-song on...

Newbie

My Sony Xperia Xz compact recently updated to Android 8.0.0.  The day I received this update, Spotify Stopped streaming over Bluetooth audio properly in my truck (Ram 2500 with UConnect 3.0 fact...

Palodiuss

Newbie

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Full screen album cover for playlists

Is it possible to have full size image for all playlists? I tried all settings but no luck. The full size image is just a nice newer look than in use to.

Newbie

Is it possible to have full size image for all playlists? I tried all settings but no luck. The full size image is just a nice newer look than in use to.

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

It says "there's no space on this device" but there IS...

You can see in the attached screenshots that Spotify won't download any songs, giving me an error message that there's no space left on the device. But there's tons of space.

Casual Listener

You can see in the attached screenshots that Spotify won't download any songs, giving me an error message that there's no space left on the device. But there's tons of space.

happilyfreckled

Casual Listener

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Playback paused close to end of songs

When songs get towards 2-5 seconds from the end, the track gets automatically paused. This may have happened once on desktop (I'm not sure though) but certainly happens consistently on my phone.I've already tried a soft reboot, reinstalling Spotify a...

Newbie

When songs get towards 2-5 seconds from the end, the track gets automatically paused. This may have happened once on desktop (I'm not sure though) but certainly happens consistently on my phone. I'v...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Albums saved from desktop don't appear as saved on phone

Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I open the album, the app tells me that the album isn't saved a...

Visitor

Albums saved from the desktop version aren't appearing as saved on my phone. When I save an album using the desktop version, the album will appear in the saved list on my phone. But when I ...

377 Views

0 replies

0 likes

  • 377 Views
  • 0 replies
  • 0 likes

Daily Mix stays the same

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician it just changes back when I start up spotify again...

Casual Listener

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician...

534 Views

0 replies

0 likes

  • 534 Views
  • 0 replies
  • 0 likes

Can't play videos

Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab

Newbie

Hi, I'm from Italy and recently found out that some songs have exclusive videos on the app but I can't find the videos section in the explore tab

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Solved!! Play Saved Artist, and other songs play...

So, for my example I have a list of artists saved and songs for each, example Tracy Lawrence (21 songs). I get in the car and select artist, shuffle (and repeat) and after a random number of songs I get 2-3 other artist songs. Sometimes it will retur...

Casual Listener

So, for my example I have a list of artists saved and songs for each, example Tracy Lawrence (21 songs).  I get in the car and select artist, shuffle (and repeat) and after a random number of so...

soulkeeper

Casual Listener

618 Views

2 replies

1 likes

  • 618 Views
  • 2 replies
  • 1 likes

Default device

Hi, Is there any way to set a default device in the spotify app (on android)?Now I have to select it any time (devices available) I startup Spotify... Thanks !

Casual Listener

Hi,   Is there any way to set a default device in the spotify app (on android)? Now I have to select it any time (devices available) I startup Spotify...   Thanks !

902 Views

0 replies

11 likes

  • 902 Views
  • 0 replies
  • 11 likes

Steering wheel control

I have a 2012 Polo with steering controls, a 1+5 running android 8.1 and i am unable to get the steering controls working or display the songs on my radio... Disconnected and reconnectedRe-installed the spotify app...checked all settings are enabled....

Newbie

I have a 2012 Polo with steering controls, a 1+5 running android 8.1 and i am unable to get the steering controls working or display the songs on my radio...  Disconnected and reconnected Re-i...

632 Views

0 replies

0 likes

  • 632 Views
  • 0 replies
  • 0 likes

User id

if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?

Newbie

if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?

osornios

Spotify Star

16373 Views

1 replies

1 likes

Android
phone
user id and password
  • 16373 Views
  • 1 replies
  • 1 likes

Bug

I can't follow or unfollow artists

Casual Listener

I can't follow or unfollow artists

464 Views

0 replies

0 likes

  • 464 Views
  • 0 replies
  • 0 likes

Spotify does not automatically start connecting to bluetooth

I recently got a new android phone. My previous phone was on lollipop, my new phone is on oreo. Whenever I would jump into the car with my old phone and turn bluetooth on my radio it would connect very quickly and start playing a song / song be pause...

Regular

I recently got a new android phone. My previous phone was on lollipop, my new phone is on oreo. Whenever I would jump into the car with my old phone and turn bluetooth on my radio it would connect ve...

699 Views

0 replies

0 likes

  • 699 Views
  • 0 replies
  • 0 likes

Solved!! Loud start to song

The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix for this?

Regular

The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix ...

ejparchment

Regular

5573 Views

2 replies

1 likes

Loud start to song
  • 5573 Views
  • 2 replies
  • 1 likes

I can't download spotify on Ibasso DX200 (android 6)

I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start?Anyone help?

Newbie

I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start? Anyone help?

Joe

Community Legend

1140 Views

1 replies

0 likes

  • 1140 Views
  • 1 replies
  • 0 likes

Podcast stopped playing on Mobile but can play on desktop

I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the podcast in my history on mobile, could not play it, ...

Casual Listener

I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the p...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

PLAY QUEUE BUTTON

The queue button has disappeared so canot access queue at all.anyone alse having that problem?

Regular

The queue button has disappeared so canot access queue at all. anyone alse having that problem?

upthedale

Regular

546 Views

2 replies

0 likes

  • 546 Views
  • 2 replies
  • 0 likes

Chromecast playback is louder and bass drop volume

Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not tv's issue, neither speakers. when i play directly t...

Newbie

Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not t...

899 Views

0 replies

1 likes

  • 899 Views
  • 0 replies
  • 1 likes

login

When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point

Newbie

When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point 

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Spotify icon notification

Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?

Newbie

Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes