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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6870 Views

0 replies

7 likes

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[Android Auto] (self Mode) song metadata over bluetooth

Hi, when using Spotify on Android Auto on the phone itself and having the phone connected to the car via Bluetooth, the app doesn't send the metadata of songs correctly.The time played/left is correct, but the artist and songs name do not change when...

Newbie

Hi, when using Spotify on Android Auto on the phone itself and having the phone connected to the car via Bluetooth, the app doesn't send the metadata of songs correctly. The time played/left is corr...

502 Views

0 replies

0 likes

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Spotify randomly plays after use with voice commands in Android Auto

Spotify has been randomly playing on my Android device every time I use it with Android Auto and voice commands. After I leave the car, Spotify will just start playing again, even if I am nowhere near the car anymore. I stop it, and it just starts ba...

Newbie

Spotify has been randomly playing on my Android device every time I use it with Android Auto and voice commands.   After I leave the car, Spotify will just start playing again, even if I am no...

413 Views

0 replies

2 likes

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Superuser Contribution Have to log out everytime.

I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. Then I have to log in everytime I open the app..Huh? T...

Newbie

I'm pretty new to spotify. The app downloaded to my phone fine (Samsung s6), songs downloan np, but when I close the app, it just keeps running in the background unless I physically logout of it. The...

SergioDavid

Roadie

413 Views

1 replies

0 likes

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App closing when phone locked

Hi! Whenever I lock my phone or it goes to sleep the Spotify app just kills itself. I've gone through all my permissions to find anything that might be blocking it, I've done a clean uninstall and reinstall, I've been through my Avast Security and Ba...

Newbie

Hi! Whenever I lock my phone or it goes to sleep the Spotify app just kills itself. I've gone through all my permissions to find anything that might be blocking it, I've done a clean uninstall and re...

Gseguierjc

Casual Listener

1461 Views

4 replies

2 likes

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Superuser Contribution Download Shut Down

Hey. So there are bunch of albums I cant download. I will search an album, click download, and the app just shuts down. I thought I had too many downloads maybe but that wasnt it, because I uninstalled and reinstalled the app, which deleted everythin...

Newbie

Hey.   So there are bunch of albums I cant download.  I will search an album, click download, and the app just shuts down.   I thought I had too many downloads maybe but that wasnt...

SergioDavid

Roadie

490 Views

1 replies

0 likes

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Ability to 'twist' wrist gesture for next/previous song..

I swear this feature was available at some point... Maybe it was another service, but when I'm driving I would love to be able to just gesture for next song

Newbie

I swear this feature was available at some point... Maybe it was another service, but when I'm driving I would love to be able to just gesture for next song

377 Views

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Pantalla en **bleep** Android

Buen díaHe borrado el caché de la aplicación para eliminar las canciones descargadas con premium, hecho esto cerré la app, la volví a abrir y quedó en **bleep**, intentando cargar la app.Android me da como opciones "esperar, cerrar y enviar comentari...

Newbie

Buen día He borrado el caché de la aplicación para eliminar las canciones descargadas con premium, hecho esto cerré la app, la volví a abrir y quedó en **bleep**, intentando cargar la app. Android ...

edsonsegovia

Casual Listener

375 Views

1 replies

0 likes

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transfer from andriod to computer

how do i transfer my playlist on my andriod phone to my computer

Visitor

how do i transfer my playlist on my andriod phone to my computer

Juergen-53859

Casual Listener

336 Views

1 replies

0 likes

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Superuser Contribution Downloads

I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

Newbie

I can download my songs but a few days later i have to download it again. It happens not just one time. It's more than two times in a month.

SergioDavid

Roadie

368 Views

1 replies

0 likes

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Superuser Contribution [android] play local files on SD card

I know you can sink local files from your PC onto your phone with premium, but is there anyway I can listen to the music I have downloaded onto my SD card? I want to be able to access that through Spotify .

Newbie

I know you can sink local files from your PC onto your phone with premium, but is there anyway I can listen to the music I have downloaded onto my SD card? I want to be able to access that through Sp...

Jeremy

Spotify Legend

4370 Views

5 replies

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Superuser Contribution No videos option in my country

I live in Malaysia and I recently only found out that the users can watch videos on Spotify but there is no such option for me. I just wanted to know whether I should update my app or its a regional thing.

Newbie

I live in Malaysia and I recently only found out that the users can watch videos on Spotify but there is no such option for me. I just wanted to know whether I should update my app or its a regional ...

Julian

Moderator

549 Views

1 replies

0 likes

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Spotify new interface/ui for android

Hey so about a month ago spotify rolled out with a new interface update where the album art stretched throughout the whole screen, there was a new search bar and everything, i really liked that look and want it but for some reason that interface comp...

Newbie

Hey so about a month ago spotify rolled out with a new interface update where the album art stretched throughout the whole screen, there was a new search bar and everything, i really liked that look ...

user-removed

Not applicable

3480 Views

1 replies

0 likes

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Superuser Contribution Sorry, something went wrong - Android

I get this message when I access Home or Radio. I've unistall this app. I've factory reset in my phone... Nothing worked.But, the rest works. Android 8.1

Newbie

I get this message when I access Home or Radio.   I've unistall this app.  I've factory reset in my phone...   Nothing worked. But, the rest works.  Android 8.1  

SergioDavid

Roadie

824 Views

1 replies

0 likes

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Playlist shuffle doesn't do a good job

So basically ever since the new Android visual update my massive playlist doesn't seem to shuffle my music properly. So I'm stuck listening to the same songs every time I want to use my playlist and it's insanely annoying.

Casual Listener

So basically ever since the new Android visual update my massive playlist doesn't seem to shuffle my music properly. So I'm stuck listening to the same songs every time I want to use my playlist and ...

paulieg6

Newbie

675 Views

3 replies

2 likes

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Superuser Contribution SE ME BORRAN LAS CANCIONES DESCARGADAS

Al apagar o reiniciar mi celular, todas las canciones y playlists se me borran y no estan disponibles para escucharlas sin conexion. Es muy molesto tener que descargar todos los dias mis canciones.

Newbie

Al apagar o reiniciar mi celular, todas las canciones y playlists se me borran y no estan disponibles para escucharlas sin conexion. Es muy molesto tener que descargar todos los dias mis canciones.

user-removed

Not applicable

4036 Views

1 replies

1 likes

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Log in

In my android car audio especially after the last update im finding that i have to consistantly log back in to spotify. This is getting quite anoying as i may have to log in every time i start the truck several times a day, or maybe just once a day, ...

Music Fan

In my android car audio especially after the last update im finding that i have to consistantly log back in to spotify. This is getting quite anoying as i may have to log in every time i start the tr...

zrock2010

Music Fan

436 Views

1 replies

0 likes

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My immortal song

Does anyone else experience song change at around 2:30 seconds of my immortal by evanesance

Newbie

Does anyone else experience song change at around 2:30 seconds of my immortal by evanesance

ArtistLARSEN

Music Fan

335 Views

1 replies

0 likes

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Metadata not being displayed on car screen

I'm using a Samsung Galaxy S9+ and when I connect Spotify to my car's Bluetooth (BMW 320d F30), the metadata isn't displayed on my car screen. I have the latest software update for my car and had no issues displaying the metadata using my previous ph...

Casual Listener

I'm using a Samsung Galaxy S9+ and when I connect Spotify to my car's Bluetooth (BMW 320d F30), the metadata isn't displayed on my car screen. I have the latest software update for my car and had no ...

Rolandotreto

Newbie

6732 Views

6 replies

2 likes

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No way to prevent local caching or cache size android

Looking for an updated status on Spotify's plans to address the very painfully obviously missing feature that allows the spotify app to continuous save played songs to a cache that the user can't access as offline music and can result in the app reac...

Newbie

Looking for an updated status on Spotify's plans to address the very painfully obviously missing feature that allows the spotify app to continuous save played songs to a cache that the user can't acc...

662 Views

0 replies

3 likes

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Downloaded songs won't play offline anymore

Hi, Since a few weeks i'm not able anymore to download/play songs offline on my Android device. When i make a playlist offline available the songs are downloaded to my SD-card (arrow turns green), but i am not able to play the downloaded songs when i...

Casual Listener

Hi,   Since a few weeks i'm not able anymore to download/play songs offline on my Android device. When i make a playlist offline available the songs are downloaded to my SD-card (arrow turns g...

302 Views

0 replies

0 likes

  • 302 Views
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