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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

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544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Only letting me click shuffle

On my samsung j1 it's only letting me click on shuffle, it won't let me click on any of my music. When I try to click on one of my songs it just pops the shuffle button up and then back down. I don't have this problem when I'm using my tablet or Xbox...

Casual Listener

On my samsung j1 it's only letting me click on shuffle, it won't let me click on any of my music. When I try to click on one of my songs it just pops the shuffle button up and then back down. I don't...

Bowjwardwell

Casual Listener

613 Views

2 replies

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crossfade wont work on my s8

i have made gapless is turned off and set crossfade to every duration from 1 to 12 seconds. i killed the app and relaunched. I tried clearing app cache and app data from systems settings menu, deleted the app and reinstalled. i cannot get crossfade t...

Casual Listener

i have made gapless  is turned off and set crossfade to every duration from 1 to 12 seconds. i killed the app and relaunched. I tried clearing app cache and app data from systems settings menu, ...

411 Views

0 replies

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Samsung Gear S3 Offline Music

Hi Would it be possible to listen offline music with a Samsung Gear S3? As a smartwatch, it should give you the choice of not depending so much of your phone.Or is it possible to do it already and I do not know how to do it? Thanks!

Casual Listener

Hi   Would it be possible to listen offline music with a Samsung Gear S3? As a smartwatch, it should give you the choice of not depending so much of your phone. Or is it possible to do i...

471 Views

0 replies

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Spotify deleting downloaded music 2-3 times per month.

I've used Spotify for years, however the app is now deleting all downloaded music 2-3 times per month. Very time consuming. If anyone can offer a solution, that would be appreciated.

Music Fan

I've used Spotify for years, however the app is now deleting all downloaded music 2-3 times per month.   Very time consuming.   If anyone can offer a solution, that would be appreciated.

tyoga1

Music Fan

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1 replies

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Can't log into my account!!!!

I have a new phone and tried entering my email address and password and tells me it's incorrect!!!! It won't let me log in under Facebook either!!!!!!! I know I have an account because I look at my debit card statement and I'm paying for it!!!!!

Visitor

I have a new phone and tried entering my email address and password and tells me it's incorrect!!!! It won't let me log in under Facebook either!!!!!!! I know I have an account because I look at my d...

Ökulla

Casual Listener

508 Views

4 replies

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Samsung Gear Fit 2 Pro, svenska bokstäver i login

Har laddat ner spotifyappen i min Samsung Gear Fit 2 Pro men när jag skall logga in och skall skriva in användarnamn finns inte Å Ä Ö. Har varit i kontakt med Samsung och de kan inte hjälpa mig utan hänvisar till Spotify pga att det är de som gjort a...

Casual Listener

Har laddat ner spotifyappen i min Samsung Gear Fit 2 Pro men när jag skall logga in och skall skriva in användarnamn finns inte Å Ä Ö. Har varit i kontakt med Samsung och de kan inte hjälpa mig utan ...

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My son and I both have premium. His works in my car my spotify won't work in car

My son and I both have Spotify premium separate accounts. He is able to play music in both house and car. I can only play music in house. It won't play in car for me. Why?

Newbie

My son and I both have Spotify premium separate accounts.  He is able to play music in both house and car.  I can only play music in house.  It won't play in car for me.  Why?

Nico

Community Legend

371 Views

1 replies

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Can I use spotify on android using bluetooth or USB and have the audio go over aux

I would like to use Spotify on Android on my car stereor, I want to be able to see the tracks and contol them (either via bluetooth or usb) but then have the audio running over Aux (the sound is better). Is this at all possible?

Music Fan

I would like to use Spotify on Android on my car stereor, I want to be able to see the tracks and contol them (either via bluetooth or usb) but then have the audio running over Aux (the sound is bett...

583 Views

0 replies

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Android
aux
bluetooth
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Music stops automatically

I'm a Spotify Premium user. Music stops automatically for 3 days. Can you help me?

Casual Listener

I'm a Spotify Premium user. Music stops automatically for 3 days. Can you help me?

mchooha

Casual Listener

1048 Views

3 replies

0 likes

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Searching and connection issues

Hello Community, So I've run into an issue that I need some help with. It starts with opening Spotify, and seeing the message to connect to the Internet. I am connected to WiFi, but not data. Anything in chrome works. Doing a bit more digging, I rule...

Casual Listener

Hello Community,   So I've run into an issue that I need some help with.  It starts with opening Spotify, and seeing the message to connect to the Internet. I am connected to WiFi, but n...

Nichsy

Casual Listener

530 Views

2 replies

1 likes

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Aux cable in car

I can't play spotify thought the aux cable in my car. The songs keep stopping randomly. It is definitely a spotify problem as there are no issues playing music on my preinstalled music app.

Newbie

I can't play spotify thought the aux cable in my car. The songs keep stopping randomly. It is definitely a spotify problem as there are no issues playing music on my preinstalled music app.

425 Views

0 replies

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Problems with facebook

I used to be able to post what i was listening to on facebook, but now i cant. Whats up with that? Spotify is paid for and fully updated and face book is up to date as well.

Newbie

I used to be able to post what i was listening to on facebook, but now i cant. Whats up with that? Spotify is paid for and fully updated and face book is up to date as well.

204 Views

0 replies

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Almacenamiento sd

Antes me salia la opción de guardar la música en la tarjeta se y ahora ya noComo hago para que me aparezca?

Newbie

Antes me salia la opción de guardar la música en la tarjeta se y ahora ya no Como hago para que me aparezca?

251 Views

0 replies

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Songs caught

I'm having locking in the beginning of the songs on my new cell phone, what can it be?

Casual Listener

I'm having locking in the beginning of the songs on my new cell phone, what can it be?    

308 Views

0 replies

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Solved!! Add to Playlist not generating name

I have this issue on both the web player and the Android app. I don't like to "save" albums, rather create individual playlists for each album to listen to later. When I would click the options button on an album and "add to playlist", it would give ...

Music Fan

I have this issue on both the web player and the Android app. I don't like to "save" albums, rather create individual playlists for each album to listen to later. When I would click the options butto...

YanKin

Newbie

3229 Views

7 replies

4 likes

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All songs in library suddenly gone

Hi,My whole library was empty on the morning of 7:th of april. Playlists were gone too.I could bring the playlists back with the feature on the homepage but more than 1500 songs are still missing. It must have happened the 6:th of april - the playlis...

Newbie

Hi, My whole library was empty on the morning of 7:th of april. Playlists were gone too. I could bring the playlists back with the feature on the homepage but more than 1500 songs are still missing...

368 Views

0 replies

0 likes

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Spotify se cierra en samsung

Buenas! tengo un galaxy s6 edge y spotify me funciona solo si lo tengo abierto o en las aplicaciones recientes, si la cierro deja de reproducir. Conozco a varios usuarios de marcas como Huawei que si son capaces de cerrar la app sin que pare la repro...

Newbie

Buenas! tengo un galaxy s6 edge y spotify me funciona solo si lo tengo abierto o en las aplicaciones recientes, si la cierro deja de reproducir. Conozco a varios usuarios de marcas como Huawei que si...

480 Views

0 replies

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Rearranging the homepage order?

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to my daily mixes and recently played. Is there a way ...

Newbie

Hello, my app recently updated and it rearranged the order of things on my Home page. Artists and playlist recommendations that I don't use often are at the top and I have to scroll a ways to get to ...

736 Views

0 replies

2 likes

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Unable to log in via Gear Fit2 Pro, AND NO SOUND coming from Spotify app.

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts.I managed to get it to work for about 4 minutes, but when I paired my bluetooth headset to actually listen, no sound was coming from the ...

Newbie

So I just purchased a gear fit2 pro after reading I could finally download offline spotify music for my workouts. I managed to get it to work for about 4 minutes, but when I paired my bluetooth he...

jsmithy

Newbie

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5 replies

0 likes

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Trying to Link Spotify to OK Google

I have just set up the Sony XZ2 and trying to set up Google Assistant to play music by saying 'OK Google' but when I try to link my Spotify account, my screen goes blank and doesn't let me. I have deleted and reinstalled the App, and also tried it wi...

Newbie

I have just set up the Sony XZ2 and trying to set up Google Assistant to play music by saying 'OK Google' but when I try to link my Spotify account, my screen goes blank and doesn't let me.   ...

427 Views

0 replies

0 likes

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