Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210662 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210662 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

560966 Views

78 replies

3 likes

  • 560966 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

462963 Views

575 replies

39 likes

Account
Free
  • 462963 Views
  • 575 replies
  • 39 likes

Aparece otro dispositivo y me cambia la musica

Hola! Cuando escucho musica a veces aparece como otro dispositivo y me cambia la musica que estoy escuchando. Si pongo la opcion de escuchar en mi telefono la cancion se reproduce pero pierde el sonido. Que hago para que ese dispositivo no me moleste...

Newbie

Hola! Cuando escucho musica a veces aparece como otro dispositivo y me cambia la musica que estoy escuchando. Si pongo la opcion de escuchar en mi telefono la cancion se reproduce pero pierde el soni...

NicoVanegas

Newbie

39291 Views

4 replies

61 likes

  • 39291 Views
  • 4 replies
  • 61 likes

Solved!! Som baixo

Estou cancelando minha assinatura pela segunda vez. Na primeira cancelei devido ao som ser muito baixo mesmo com os fones de ouvidos, em comparação com o Deezer a diferença é gritante. Peguei uma promoção boa e na segunda vez estou cancelando mais um...

Casual Listener

Estou cancelando minha assinatura pela segunda vez. Na primeira cancelei devido ao som ser muito baixo mesmo com os fones de ouvidos, em comparação com o Deezer a diferença é gritante. Peguei uma pro...

Robertocf

Newbie

42848 Views

18 replies

10 likes

  • 42848 Views
  • 18 replies
  • 10 likes

Daily Mix won't update

Hey,I'm a new Spotify Premium user,And I'm having an issue with the Daily Mix.When I just started using Spotify,I'd use it mainly to listen to my guilty pleasure tracks I didn't have in my library.Since then, I transferred my entire library onto spot...

Newbie

Hey, I'm a new Spotify Premium user, And I'm having an issue with the Daily Mix. When I just started using Spotify, I'd use it mainly to listen to my guilty pleasure tracks I didn't have in my li...

RobotWarrior

Composer

908 Views

1 replies

0 likes

  • 908 Views
  • 1 replies
  • 0 likes

Play queue button missing android

Hoping for some help locating the queue button. Its not in the upper right corner, ive tried uninstalling and reinstalling with no luck. Screenshot attached. Thanks!

Casual Listener

Hoping for some help locating the queue button.  Its not in the upper right corner, ive tried uninstalling and reinstalling with no luck.  Screenshot attached.   Thanks!

olopis

Regular

1160 Views

3 replies

0 likes

  • 1160 Views
  • 3 replies
  • 0 likes

Cant delete my account

Hello people.I have a big Problem which i cant seem to solve. I had to reboot my android and i have a premium account here at Spotify. My account said that i am a free user, which im not. They already zook money from my account and i am very angry ab...

Newbie

Hello people. I have a big Problem which i cant seem to solve. I had to reboot my android and i have a premium account here at Spotify. My account said that i am a free user, which im not. They alre...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

LG V30+ music stops randomly

Since upgrading from apple to android iv had issues with Spotify , and it is my daily bread and butter. At the ost random times music will just stop playing . The app doesn't crash , the music just pauses . Causing me to have to get my phone out and ...

Newbie

Since upgrading from apple to android iv had issues with Spotify , and it is my daily bread and butter. At the ost random times music will just stop playing . The app doesn't crash , the music just p...

user-removed

Not applicable

1466 Views

3 replies

0 likes

Lg v30 stops
  • 1466 Views
  • 3 replies
  • 0 likes

No playlist browsing over Bluetooth (BMW)

Hello, I'm using Spotify over a Bluetooth connection in my BMW. Unfortunately, I can only skip forward and back from one song in a playlist to the next, but there is no option to show the entire playlist and select the desired song directly.This work...

Newbie

Hello,   I'm using Spotify over a Bluetooth connection in my BMW. Unfortunately, I can only skip forward and back from one song in a playlist to the next, but there is no option to show the en...

1152 Views

0 replies

16 likes

  • 1152 Views
  • 0 replies
  • 16 likes

No puedo adelantar las canciones locales.

Soy premium. Antes podía adelantar las canciones locales normalmente, pero ahora no puedo. Todo normal con las canciones de la app de spotify, pero ¿Por qué no me deja adelantar las canciones locales? Es muy molesto.

Newbie

Soy premium. Antes podía adelantar las canciones locales normalmente, pero ahora no puedo. Todo normal con las canciones de la app de spotify, pero ¿Por qué no me deja adelantar las canciones locales...

6206 Views

0 replies

6 likes

  • 6206 Views
  • 0 replies
  • 6 likes

Offline storage

Hi I have a P9Lite Android Spotify Premium I want to storage the download music in the sd card how can I change from internal memory to sd?

Newbie

Hi    I have a P9Lite Android  Spotify Premium  I want to storage the download music in the sd card how can I change from internal memory to sd?

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Se borran canciones

Hola! Ya llevo un buen tiempo con mi cuenta premium, últimamente cada que se apaga o reinicio mi celular por cuestiones de batería o de señal de Red, se borran las canciones que tengo, al principio descargaba muchisimas, ahora solo descargo pocas por...

Newbie

Hola! Ya llevo un buen tiempo con mi cuenta premium, últimamente cada que se apaga o reinicio mi celular por cuestiones de batería o de señal de Red, se borran las canciones que tengo, al principio d...

Beto11

Casual Listener

4675 Views

6 replies

6 likes

  • 4675 Views
  • 6 replies
  • 6 likes

The app closes when i stop the song

I have a Motorola moto g5s with Android 7.1.1 Android when i start a song i Go to Whatsapp for example, I stop the song from the notification bar and the norification disappear. Even if I am in the home, if I stop the song, the notification just disa...

Newbie

I have a Motorola moto g5s with Android 7.1.1 Android when i start a song i Go to Whatsapp for example, I stop the song from the notification bar and the norification disappear. Even if I am in the h...

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

I can't watch a music video on spotify

Hi! Can somebody help me on how to watch a music video on my mobile? I'm using samsung j2 2015. Please help me. I tried a couple times but it doesn't play the video. Thanks!

Newbie

Hi! Can somebody help me on how to watch a music video on my mobile? I'm using samsung j2 2015. Please help me. I tried a couple times but it doesn't play the video. Thanks!

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Solved!! Duvida sobre apagar cache e dados

Estou suspeitando que mesmo depois de apagar as músicas da playlist, o spotify continua mantendo as músicas no armazenamento do cartão de memória do celular Estou querendo corrigir isso, se eu apertar na opção em configurações de apagar cache e dados...

Newbie

Estou suspeitando que mesmo depois de apagar as músicas da playlist, o spotify continua mantendo as músicas no armazenamento do cartão de memória do celular   Estou querendo corrigir isso, se ...

Bittencourt

Spotify Star

2781 Views

1 replies

0 likes

  • 2781 Views
  • 1 replies
  • 0 likes

Android 8.1 Bluetooth Issues

Hi, when I upgraded to Android 8.1 my Spotify doesn't stay connected to my Sony XAV651 Car Stereo. I know it's not Android because my calls don't drop or other Music Apps don't drop. Is there a fix for this? I pay 10.67 usd a month and would like to ...

Newbie

Hi, when I upgraded to Android 8.1 my Spotify doesn't stay connected to my Sony XAV651 Car Stereo. I know it's not Android because my calls don't drop or other Music Apps don't drop. Is there a fix f...

673 Views

0 replies

0 likes

Android
  • 673 Views
  • 0 replies
  • 0 likes

No download quality setttings

Since the update to version 8.4.52.812 (armV7), there's no setting feature to change the download quality. Any ideas?

Newbie

Since the update to version 8.4.52.812 (armV7), there's no setting feature to change the download quality. Any ideas? 

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

new phone lost all songs and playlists

I recently got a new phone and lost all of my songs and playlist. Are they gone forever or is there a way to retrieve them. I am premium member as well. Any help would be great

Newbie

I recently got a new phone and lost all of my songs and playlist. Are they gone forever or is there a way to retrieve them. I am premium member as well. Any help would be great

438 Views

0 replies

0 likes

  • 438 Views
  • 0 replies
  • 0 likes

Still receiving message notifications as interruptions even with my phone on DND

I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music.Using a Huawei P20 lite, is there something I am missing?

Newbie

I have disabled notifications for messages, put my phone on dnd mode and ringer on silent, and I still receive an audio notification that interrupts my music. Using a Huawei P20 lite, is there somet...

737 Views

0 replies

0 likes

  • 737 Views
  • 0 replies
  • 0 likes

[android]No puedo loguear a la app. Configuración OffLine

Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que la "configuración actual esta establecida en modo o...

Newbie

Algo paso con la app que no me puedo loguear. La tengo instalada en el teléfono y de pronto al querer abrirla me pide datos de inicio de sesión. El problema es que cuando pongo mis datos me dice que ...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Playlists have disapeared

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

Regular

Hi i just logged in on my girlfriend's phone and now all my playlists have disapeared, i have logged out and back in and they are still missing

shepnic

Gig Goer

779 Views

4 replies

0 likes

  • 779 Views
  • 4 replies
  • 0 likes

Superuser Contribution Samsung

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando desde la aplicación. Anteriormente tenía un J2 y n...

Casual Listener

Buenos días, acabo de comprar un Samsung J7 y, luego de conectarlo por bluetooth a la radio de mi coche, noté que dejaron de aparecer los nombres de los artistas y las canciones que se van ejecutando...

Melody

Spotify

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes