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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6877 Views

0 replies

7 likes

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Download

Hi.So i downloaded the latest update of spotify.Now i can't find the download button for the songs.

Casual Listener

Hi. So i downloaded the latest update of spotify. Now i can't find the download button for the songs.

sanrea

Casual Listener

503 Views

2 replies

0 likes

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Weird Stereo problem

When I am listening to spotify with my phone it occasionally seems to only play in side of the stereo track. For instance when I was listening to a Scott Bradley song and I could here the acoustics but not the lyrics. I was wearing both headphones, a...

Newbie

When I am listening to spotify with my phone it occasionally seems to only play in side of the stereo track. For instance when I was listening to a Scott Bradley song and I could here the acoustics b...

382 Views

0 replies

0 likes

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Songs/ArtistsAlbums List Doesn't Update for Offline Use

I've done some research and troubleshooting based on others' solutions for similar topics, but haven't found something that works based on my exact situation yet. Here is my problem: When I save new songs into my 'saved music', the song will download...

Newbie

I've done some research and troubleshooting based on others' solutions  for similar topics, but haven't found something that works based on my exact situation yet.   Here is my problem: ...

ArtistLARSEN

Music Fan

387 Views

1 replies

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Losing downloaded musics on SD card

Hi! Some times, and with a high frequency now, I am losing all my downloaded musics on my SD card. I don't know exactly what is happening, but, when it happen, on preferences, I realized that SD card is no more configured to be used. When I try to ch...

Newbie

Hi!   Some times, and with a high frequency now, I am losing all my downloaded musics on my SD card.   I don't know exactly what is happening, but, when it happen, on preferences, I rea...

Dertinati

Newbie

326 Views

1 replies

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When using Chromecast audio, app closes randomly

Good day, I'm new to this forum, but I have been using Spotify Premium for 2 years now. The biggest advantage is to use Spotify with my Chromecast audio. But I have been experiencing some issues with it in the past months. When I'm listening music on...

Newbie

Good day,    I'm new to this forum, but I have been using Spotify Premium for 2 years now. The biggest advantage is to use Spotify with my Chromecast audio. But I have been experiencing s...

435 Views

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1 likes

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Superuser Contribution What is wrong with spotify app??????

Hello.I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore.I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- unable to log in.I triend usernam and password- unable t...

Regular

Hello. I have been thinking about spotify premium but now i'm so triggered so i dont want it anymore. I've been trying to log in into andoid app for two hours and still nothing. I tried facebook- u...

user-removed

Not applicable

2719 Views

2 replies

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Account
Login
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Solved!! Spotify Connect from android device

My phone is running Android 8. I have the latest Spotify app installed. I use Spotify on my desktop (wired, Win10) and laptop (wifi, Linux with KDE plasma 5.x). In my home network I have a Teac NT-503 connected wired, and a Marantz 6012 on Wifi. From...

Music Fan

My phone is running Android 8. I have the latest Spotify app installed.   I use Spotify on my desktop (wired, Win10) and laptop (wifi, Linux with KDE plasma 5.x).   In my home network I...

inflatablemouse

Music Fan

2002 Views

1 replies

0 likes

Android
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chromecast audio disconnects because my account is used with another device (which it is not)

i normally use chromecast audio to wirelessly play spotify with the speakersystem in my room which worked fine until everytime i skipped a song the music stopped playing and a google voice told me my account was used elswhere - problem is this is not...

Casual Listener

i normally use chromecast audio to wirelessly play spotify with the speakersystem in my room which worked fine until everytime i skipped a song the music stopped playing and a google voice told me my...

m_in_spain

Regular

1527 Views

2 replies

7 likes

Android
Disconnect
streaming
wireless
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Solved!! Crossfade doesnt work on local files

Hey Hey,I cutted some songs on my desktop and loadet them up on my Samsung S7, but crossfade doesn't work.. all other songs are still running with crossfade and yess, i diseabled gapeless and on my desktop Pc crossfade workes with my locale songs... ...

Newbie

Hey Hey, I cutted some songs on my desktop and loadet them up on my Samsung S7, but crossfade doesn't work.. all other songs are still running with crossfade and yess, i diseabled gapeless and on my...

ArtistLARSEN

Music Fan

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2 replies

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Chance country

Im living in Italy but im speaking german and listen german music. But when i log in i get all the time charts from italy. How can i chance this that i get charts from germanyGreetings Tom

Casual Listener

Im living in Italy but im speaking german and listen german music.  But when i log in i get all the time charts from italy. How can i chance this that i get charts from germany Greetings ...

viktorroden

Music Fan

499 Views

3 replies

1 likes

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Shuffling albums messed up (after update?)

A couple of days ago, the shuffle function in my Spotify app (Android) suddenly got messed up - possibly after an update that took place right around that time. Before when I chose an album and hit shuffle, it would shuffle all the tracks on the albu...

Newbie

A couple of days ago, the shuffle function in my Spotify app (Android) suddenly got messed up - possibly after an update that took place right around that time.   Before when I chose an album ...

639 Views

0 replies

1 likes

Play queue
shuffle
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Cannot log in Spotify Android app

I have a Xiaomi Mi Mix2 (MIUI 9.5), I cannot log in the app.Upon clicking on the "login" button (after writing my username and the correct password) the button becomes "logging in" for a fraction of second and then turns back to be "login". Nothing h...

Newbie

I have a Xiaomi Mi Mix2 (MIUI 9.5), I cannot log in the app. Upon clicking on the "login" button (after writing my username and the correct password) the button becomes "logging in" for a fraction o...

pearlmanj

Newbie

706 Views

1 replies

0 likes

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Superuser Contribution Song listed is not the song being played

The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powermetal. I know the Kaleo song but what it plays inste...

Newbie

The song that Spotify shows as being currently played is not the song that it plays for me. The song in question is Way Down We Go by Kaleo. Instead of this, it plays what seems to be Japanese powerm...

Julian

Moderator

372 Views

1 replies

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Superuser Contribution Se reinicia teléfono repetidamente.

Hace unas semanas adquirí una memoria SD de 128 GB para guardar la música en ella, cuando se comienzan a descargar, el teléfono comienza a reiniciarse repetidamente hasta que extraigo la SD , me eh dado cuenta que solo pasa con SPOTIFY pues otros arc...

Newbie

Hace unas semanas adquirí una memoria SD de 128 GB para guardar la música en ella, cuando se comienzan a descargar, el teléfono comienza a reiniciarse repetidamente hasta que extraigo la SD , me eh d...

user-removed

Not applicable

1050 Views

1 replies

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Superuser Contribution Spotify ocupando muita memoria de armazenamento

Estou reparando ja faz tempo que, com apenas 50 musicas, meu app está com incríveis 7.69gb de tamanho, algo está errado, por favor alguém poderia me ajudar?

Newbie

Estou reparando ja faz tempo que, com apenas 50 musicas, meu app está com incríveis 7.69gb de tamanho, algo está errado, por favor alguém poderia me ajudar?

Julian

Moderator

3865 Views

1 replies

1 likes

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local files

I've been trying to sync local files to my phone for days and have finally reached the point where they are no longer greyed out and have the green downloaded icon however when I play these songs via the phone the timeline scrolls through the correct...

Newbie

I've been trying to sync local files to my phone for days and have finally reached the point where they are no longer greyed out and have the green downloaded icon however when I play these songs via...

302 Views

0 replies

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Superuser Contribution ''this song is not available if you have the file on your computer you can import it''

Hey Spotify community.A quick backstory: I've had Spotify for a year before it came to my country (using VPN)and everything worked. But now, there are few tracks that are ''greyed out'' from my playlist, without the option to play it. When I click on...

Newbie

Hey Spotify community. A quick backstory: I've had Spotify for a year before it came to my country (using VPN) and everything worked. But now, there are few tracks that are ''greyed out'' from...

Julian

Moderator

457 Views

1 replies

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Superuser Contribution I have a new notification?

Take a look at the attached Pic please.Why is there a one and why doesnt it go away?I guessed it must be a new notification or such bit it just doesnt want to go away...Its so irritating..

Casual Listener

Take a look at the attached Pic please. Why is there a one and why doesnt it go away? I guessed it must be a new notification or such bit it just doesnt want to go away... Its so irritating..

Chris

Spotify

2351 Views

4 replies

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Superuser Contribution Störung

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden. Dann höre ich wideder und mitten im lied geht spotify wieder auf störung

Newbie

Hallo, jedesmal wenn ich musik hören will. Und schon 10-20 liedwr durch habe geht spotify nicht mehr für ein paar stunden.  Dann höre ich wideder und mitten im lied geht spotify wieder auf stör...

JulianA_Bogota

Roadie

451 Views

1 replies

0 likes

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Superuser Contribution Impossible de naviguer sur l'app...

Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement !Quand je me connecte sur l'accueil j'ai ce message qui s'affiche :"Désolé, une erreur s'est produite."Je ne peux lancer aucun titre dans ma bibliothèque...

Newbie

 Bonjour, depuis un peu moins d'une semaine mon appli Spotify ne marche plus du tout correctement ! Quand je me connecte sur l'accueil j'ai ce message qui s'affiche : "Désolé, une erreur s'est...

JulianA_Bogota

Roadie

843 Views

1 replies

0 likes

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