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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

388823 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8069 Views

0 replies

7 likes

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User id

if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?

Newbie

if I'm using Spotify on my cell phone and I'm logged in with facebook. How can I see my user id?

osornios

Spotify Star

16418 Views

1 replies

1 likes

Android
phone
user id and password
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Bug

I can't follow or unfollow artists

Casual Listener

I can't follow or unfollow artists

508 Views

0 replies

0 likes

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Spotify does not automatically start connecting to bluetooth

I recently got a new android phone. My previous phone was on lollipop, my new phone is on oreo. Whenever I would jump into the car with my old phone and turn bluetooth on my radio it would connect very quickly and start playing a song / song be pause...

Regular

I recently got a new android phone. My previous phone was on lollipop, my new phone is on oreo. Whenever I would jump into the car with my old phone and turn bluetooth on my radio it would connect ve...

705 Views

0 replies

0 likes

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Solved!! Loud start to song

The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix for this?

Regular

The beginning of each song is really loud then it normalizes to the correct volume. It's very quick, but very annoying for each song. Happens to any Bluetooth device I'm connected to. Is there a fix ...

ejparchment

Regular

5620 Views

2 replies

1 likes

Loud start to song
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I can't download spotify on Ibasso DX200 (android 6)

I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start?Anyone help?

Newbie

I have visited spotify.com and download spotify by browser in ibasso DAP. Downloading can't start? Anyone help?

Joe

Community Legend

1146 Views

1 replies

0 likes

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Podcast stopped playing on Mobile but can play on desktop

I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the podcast in my history on mobile, could not play it, ...

Casual Listener

I was listening to spotify:show:72cVljR6gfw5yiVUDMo6g3 on mobile while I drove into school and had gotten nearly 1/3rd of the way through the series. ONe day a couple weeks ago, I could not see the p...

377 Views

0 replies

0 likes

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PLAY QUEUE BUTTON

The queue button has disappeared so canot access queue at all.anyone alse having that problem?

Regular

The queue button has disappeared so canot access queue at all. anyone alse having that problem?

upthedale

Regular

552 Views

2 replies

0 likes

  • 552 Views
  • 2 replies
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Chromecast playback is louder and bass drop volume

Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not tv's issue, neither speakers. when i play directly t...

Newbie

Hello! Recently I connected spotify to my chromecast, First thing I noticed was louder playback than from youtube or other applications and when bass is present, volume is decreased a lot. It's not t...

907 Views

0 replies

1 likes

  • 907 Views
  • 0 replies
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login

When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point

Newbie

When my phone did an update it logged me out of my account and now when i try to log back in its says please go online and connect to spotify. Im not sure what to do from this point 

304 Views

0 replies

0 likes

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Spotify icon notification

Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?

Newbie

Hello, in the spotify icon there's a numer 1, as I have a notification, how can I remove it?

331 Views

0 replies

0 likes

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Spotify Premium does not play songs longer than 6-10 seconds

I am hating spotify right now as I have a premium subsription. I cleaned cache, re-downloaded all songs, app, clean slight and everything. Logged in - out and changed password etc.. my spotify does not work.no matter what I do. and I am in Turkey and...

Visitor

I am hating spotify right now as I have a premium subsription. I cleaned cache, re-downloaded all songs, app, clean slight and everything. Logged in - out and changed password etc.. my spotify does n...

336 Views

0 replies

0 likes

  • 336 Views
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Unkown user in 'Connect to a device'

Hi there,I believe someone has compromised my account recently. There is an unkown iPhone in 'Connect to a device' with random playlists suddenly appearing. Can someone from the support team help me out? My current login method is Facebook so I'm una...

Newbie

Hi there, I believe someone has compromised my account recently. There is an unkown iPhone in 'Connect to a device' with random playlists suddenly appearing. Can someone from the support team help m...

289 Views

0 replies

1 likes

  • 289 Views
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Add Huawei Lockscreen Notification Permission

Hi,Spotify control not work on huawei devices. Please add lockscreen notification permission like Deezer music app. Deezer music app lockscreen control works perfect, but Spotify does not.Screenshots are in Turkish. "Durum çubuğu" = Notification pane...

Newbie

Hi, Spotify control not work on huawei devices. Please add lockscreen notification permission like Deezer music app. Deezer music app lockscreen control works perfect, but Spotify does not. Screens...

502 Views

0 replies

0 likes

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Random volume changes

I'm running Android Nougat on a Moto X Style. When I play Spotify through the device speakers, the playback randomly shifts volume - starting normal, going very quiet, suddenly loud then quiet again. This only happens with Spotify playback: other aud...

Newbie

I'm running Android Nougat on a Moto X Style. When I play Spotify through the device speakers, the playback randomly shifts volume - starting normal, going very quiet, suddenly loud then quiet again....

551 Views

0 replies

0 likes

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Couple Issues, Will Spotify Address?

I've seen some of this in other threads, but the main one is 105 messages and seems to have strayed off into solutions that don't work. 1) Will Spotify allow turning off automatic start/play of music when a Bluetooth device connects? If I stop playba...

Newbie

I've seen some of this in other threads, but the main one is 105 messages and seems to have strayed off into solutions that don't work.   1) Will Spotify allow turning off automatic start/play...

349 Views

0 replies

0 likes

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Abbonamento

Ho creato un buono con 18 app, ho già fatto tutti i procedimenti e l'ho riscattato, ma l'abbonamento non funziona, cosa faccio?

Newbie

Ho creato un buono con 18 app, ho già fatto tutti i procedimenti e l'ho riscattato, ma l'abbonamento non funziona, cosa faccio?

314 Views

0 replies

0 likes

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Spotify keeps pausing every 10 seconds

For the last few weeks, Spotify has been pausing on its own a lot. It's happening more and more often and now it happens every like ten seconds and it's making it unusable. I don't know how to get it to stop doing that.

Newbie

For the last few weeks, Spotify has been pausing on its own a lot. It's happening more and more often and now it happens every like ten seconds and it's making it unusable. I don't know how to get it...

Nico

Community Legend

1142 Views

1 replies

0 likes

  • 1142 Views
  • 1 replies
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Adding songs to playlists

Adding songs to playlist has changed to worse than before. The previous wizard (at least in the android app) was the main reason I went premium. I only had to search for one song, and then a great variety of songs were recommended, based on both genr...

Casual Listener

Adding songs to playlist has changed to worse than before. The previous wizard (at least in the android app) was the main reason I went premium. I only had to search for one song, and then a great va...

336 Views

0 replies

0 likes

  • 336 Views
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Login screen on android do NOT display actual login error

If you go abroad, Spotify logs you off after some time. The problem is that mobile phone app on Android does NOT display any errors. Whenever you enter correct login information it just changes Login button into "Logging in...", and after a second it...

Regular

If you go abroad, Spotify logs you off after some time. The problem is that mobile phone app on Android does NOT display any errors. Whenever you enter correct login information it just changes ...

386 Views

0 replies

0 likes

  • 386 Views
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  • 0 likes