Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Offline Data not deletable

Offline Data not deletable

Avatar of rehaxxor
Casual Listener
2018-05-11 03:24 PM

Hello,

 

I downloaded some playlists and then reinstalled Spotify. Now the data is still on the SD card and I can't delete them. The folder is read-only so can't delete it manually.

0 Likes
Reply
5 Replies

Avatar of jjeeddss
Casual Listener
2018-06-13 08:17 PM

Twice now in the past six months Spotify has corrupted my SD card. It stops saving offline downloads to it and I can't delete the data. I cannot reformat the SD card either on my phone or laptop.  Once I'm prepared to blame the SD card but not twice.  Any suggestions?

0 Likes

Avatar of jjeeddss
Casual Listener
2018-06-13 08:24 PM

I should add that the Spotify SD card storage folder is enormous, 7.3 GB. The card is 16 GB.  I only have a few playlists downloaded at any one time so how come it got so big?

0 Likes

Avatar of Joe
Community Legend
2018-06-13 08:24 PM

Was the SD card formatted as internal or portable storage?

0 Likes

Avatar of rehaxxor
Casual Listener
2018-06-13 08:29 PM

How do I check that?

0 Likes

Avatar of jjeeddss
Casual Listener
2018-06-14 08:44 AM

I've no idea. Just put it in the phone and it formatted itself.

0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 5 years ago  in Social & Random