Can't play podcasts on mobile

Reply

Can't play podcasts on mobile

TamaraM
Casual Listener

I have premium account, I use galaxy a5.

When I click on an episode name it just let me download it or delete download, without any option to hear.

I tried logging off and I use the latest version.

Please help  :)

Thank you! 

4 Replies

Re: Can't play podcasts on mobile

AeroZ
Composer

Hello @TamaraM!

 

Thanks for reaching out!

 

By tapping on an episode I get the same options. But there should be a play button right there:Screenshot_20181103-135314__01.jpg

 

Are you missing that button?

 

Let me know :)

Re: Can't play podcasts on mobile

TamaraM
Casual Listener

Hey, thanks for your fast response! 

That's the problem, I have no button... Seems like a bug

Screenshot_20181103-135801.png

Re: Can't play podcasts on mobile

AeroZ
Composer

Hey @TamaraM.

 

That doesn't look right at all. I first suggest you restart your device. If that doesn't do the trick then reinstall Spotify by following the steps here.

 

Let me know how it goes :)

Re: Can't play podcasts on mobile

AeroZ
Composer

Hey @TamaraM!

 

There seems to be an ongoing issue about this problem and it's already being investigated.

Please, head over to this thread, add a vote and comment with the required info.

 

Have a nice day!

SUGGESTED POSTS