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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110781 Views

26 replies

3 likes

  • 110781 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223056 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223056 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579994 Views

79 replies

3 likes

  • 579994 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477634 Views

577 replies

40 likes

Account
Free
  • 477634 Views
  • 577 replies
  • 40 likes

Starred songs list

PlanPremiumCountry South AfricaDeviceSamsung Galaxy S6Operating SystemAndroid Oreo My Question or Issue How do I access the list of my starred songs on my phone ?

Newbie

Plan Premium Country  South Africa Device Samsung Galaxy S6 Operating System Android Oreo   My Question or Issue  How do I access the list of my starred songs on my phon...

Mantisentil

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Cannot disable "New album" modal notification

PlanPremiumCountryUKDevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueInfrequently, when I launch Spotify, I'm presented with a modal alert for a new album. I don't want these notifications (they are usually not something I care about - r...

Casual Listener

Plan Premium Country UK Device Pixel 2 XL Operating System Android 9   My Question or Issue Infrequently, when I launch Spotify, I'm presented with a modal alert for a new album. I don...

524 Views

0 replies

2 likes

  • 524 Views
  • 0 replies
  • 2 likes

Local files getting grayed out

PlanPremiumDeviceGoogle PixelOperating SystemAndroid 9 Pie My Question or Issue So I have a bunch of local files in my playlist, because hey, not everything is on Spotify. Problem is that sometimes after I've played them they become grayed out. They ...

Newbie

Plan Premium Device Google Pixel Operating System Android 9 Pie   My Question or Issue  So I have a bunch of local files in my playlist, because hey, not everything is on Spotify. P...

LR81

Newbie

892 Views

1 replies

8 likes

  • 892 Views
  • 1 replies
  • 8 likes

Cannot remove songs from Spotify Library anymore

DeviceNokia 7 PlusOperating SystemAndroid Pie I cannot remove downloads or songs in general from my library over the last 2 weeks. This is for both podcasts and music. Despite multiple attempts, everything stays on in my library which is eating into ...

Newbie

  Device Nokia 7 Plus Operating System Android Pie   I cannot remove downloads or songs in general from my library over the last 2 weeks. This is for both podcasts and music. Despite ...

shimpooky

Newbie

866 Views

1 replies

0 likes

Android
  • 866 Views
  • 1 replies
  • 0 likes

Daily mix nao aparece no app

Comprei o premium recentemente so por causa do recurso. Mas ele nao aparece no app "oficial" instalei a versao lite e la aparece o daily mix. Ajudem. No lite nao da pra adiatar msc.

Casual Listener

Comprei o premium recentemente so por causa do recurso. Mas ele nao aparece no app "oficial" instalei a versao lite e la aparece o daily mix.  Ajudem. No lite nao da pra adiatar msc. 

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Chromecast pausing very frequently

PlanPremiumCountry CanadaDeviceChromecast My Question or Issue Hi, I was going crazy, Spotify starting pausing very frequently when playing Spotify about 2 weeks ago. I have lost countless hours changing settings on my wifi access point, swapping rou...

Casual Listener

Plan Premium Country  Canada Device Chromecast   My Question or Issue  Hi, I was going crazy, Spotify starting pausing very frequently when playing Spotify about 2 weeks ago.&n...

549 Views

0 replies

3 likes

  • 549 Views
  • 0 replies
  • 3 likes

Private listening button not working

PlanPremiumCountry France DeviceXperia Z3 Compact My Question or Issue Hello, it's been a few days since I can't get the private session working because the button doesn't work.I tried uninstall and reinstall the app a couple of times but nothing is ...

Newbie

Plan Premium Country  France  Device Xperia Z3 Compact    My Question or Issue  Hello, it's been a few days since I can't get the private session working because the ...

Tom8675309

Casual Listener

1249 Views

3 replies

2 likes

  • 1249 Views
  • 3 replies
  • 2 likes

Superuser Contribution You've done something sinister to Private Session button haven't you?!

PremiumUKMoto G5Android 8.1.0 My Question or IssueI thought I was imagining this at first, but you've made the Private Session button harder to activate on my phone, haven't you? The other buttons in the same menu work easily, but it now takes me 7 o...

Newbie

Premium UK Moto G5 Android 8.1.0   My Question or Issue I thought I was imagining this at first, but you've made the Private Session button harder to activate on my phone, haven't you? The...

Tom8675309

Casual Listener

721 Views

2 replies

1 likes

  • 721 Views
  • 2 replies
  • 1 likes

Podcast greyed out and says it's unavailable but can be downloaded and played

PlanPremiumCountry DeviceMoto G5 plusOperating SystemAndriod Oreo On podcast section some are greyed out but I can download and play by choosing the download option from the sub menu. If I just choose play it says its unavailable for some reason. Doe...

Regular

  Plan Premium Country   Device Moto G5 plus Operating System Andriod Oreo   On podcast section some are greyed out but I can download and play by choosing the download optio...

1376 Views

0 replies

0 likes

  • 1376 Views
  • 0 replies
  • 0 likes

App crahses constantly

PlanPremiumCountryGermany DeviceSamsung Galaxy A3 (2017))Operating SystemAndroid My Question or Issue Hi everyone! Whenever I the App on my mobile, i takes a very long time (even though the connection to the internet is very good) to load the menu. E...

Newbie

Plan Premium Country Germany   Device Samsung Galaxy A3 (2017)) Operating System Android   My Question or Issue  Hi everyone!   Whenever I the App on my mobile, i tak...

511 Views

0 replies

1 likes

  • 511 Views
  • 0 replies
  • 1 likes

Bad Sound Quality

I have a Spotify premium account and I've noticed ever since I had it, my sound quality when I'm in data has gone down. My downloaded music plays just fine, it's just when I'm on data. I have a Pixel 2 phone if anyone needs to know.

Newbie

I have a Spotify premium account and I've noticed ever since I had it, my sound quality when I'm in data has gone down. My downloaded music plays just fine, it's just when I'm on data. I have a Pixel...

Mantisentil

Community Legend

1275 Views

1 replies

0 likes

  • 1275 Views
  • 1 replies
  • 0 likes

Almacenamiento en "otras aplicaciones"

PlanPremiumCountry EcuadorDeviceHuawei P10Operating SystemAndroid 8.0.0 My Question or IssueCuando veo mi almacenamiento en spotify me sale un porcentaje de descargas, un porcentaje de cache y un porcentaje en "otras aplicaciones" que no sé que signi...

Casual Listener

Plan Premium Country  Ecuador Device Huawei P10 Operating System Android 8.0.0   My Question or Issue Cuando veo mi almacenamiento en spotify me sale un porcentaje de descargas, u...

Jesus46

Casual Listener

8980 Views

3 replies

1 likes

  • 8980 Views
  • 3 replies
  • 1 likes

What happened to browse moods and genre page in search

Spoiler (Highlight to read) PlanFreeCountry South africaDevice(Samsung galaxy tab A )Operating System(Android.) My Question or IssueI dont know if they did it on perpose or if my spotify is acting up but i rember that when i went to search there wher...

Casual Listener

          Plan Free Country  South africa Device (Samsung galaxy tab A ) Operating System (Android.)   My Question or Issue I dont know if they did i...

TommyB83

Newbie

1677 Views

1 replies

0 likes

genres
moods
Search
  • 1677 Views
  • 1 replies
  • 0 likes

Spotify Crashes when using "Add Songs"

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid My Question or Issue On mobile, when I hit "add songs" on a playlist, it works until I try to search for music, at which point it seems to crash.

Newbie

Plan Premium Country  USA Device Pixel 2 Operating System Android   My Question or Issue  On mobile, when I hit "add songs" on a playlist, it works until I try to search for ...

479 Views

0 replies

3 likes

  • 479 Views
  • 0 replies
  • 3 likes

Spotify Premium gone after switching to new android device

PlanPremiumCountryPoland DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I have bought new device, Samsung Galaxy S8, android alter installing Spotify and logging in my Premium access is gone.Please advise how can I get it ba...

Newbie

  Plan Premium Country Poland   Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  I have bought new device, Samsung Galaxy S8, androi...

515 Views

0 replies

0 likes

Premium accounts
  • 515 Views
  • 0 replies
  • 0 likes

Something went wrong

Im from Latvia, i have premium family spotify, i have android phone. The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log out and log in and its not working, what should i do?I will...

Newbie

Im from Latvia, i have premium family spotify, i have android phone.  The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log o...

Mantisentil

Community Legend

2398 Views

1 replies

0 likes

  • 2398 Views
  • 1 replies
  • 0 likes

Library changes when offline

PlanPremiumCountry DeviceMotorola Moto E4 PlusOperating SystemAndroid Nougat My Question or IssueHelp When I try to download all of my songs for the first time to play it in offline mode, it works fine but when I reconnect my phone to the internet an...

Newbie

Plan Premium Country   Device Motorola Moto E4 Plus Operating System Android Nougat   My Question or Issue Help   When I try to download all of my songs for the first time ...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Playlists Created by Adding Albums not being completely shuffled.

Hello, Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or is it the way that shuffle was set to be?

Newbie

Hello,   Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or i...

445 Views

0 replies

0 likes

  • 445 Views
  • 0 replies
  • 0 likes

Picture won't show

PlanPremiumCountry IndonesiaDeviceXiaomi Mi 5Operating System Android 8.0My Question or IssuePicture for Album, Song, Daily Mix, Artist, and others won't show. I've try clean cache and reinstall it but still doesn't work and my connection is normal

Newbie

Plan Premium Country  Indonesia Device Xiaomi Mi 5 Operating System  Android 8.0 My Question or Issue Picture for Album, Song, Daily Mix, Artist, and others won't show. I've try cl...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes