Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2 weeks ago
0x8EFABE4E
Newbie
53817 Views
68 replies
25 likes

53817 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
Monday
Sumit_Ghosh
Casual Listener
27689 Views
5 replies
0 likes

27689 Views
5 replies
0 likes

Solved!! When listening to Spotify on my phone I keep getting disrupted by Another Device

PlanPremiumCountry United States of America Device(LG K20 V)Operating System(Andriod Version 7.0) My Question or Issue When attempting to listen to music on my phone, or on my desktop I keep having my listening experience interrupted by a message say...

musicstreamr824
Casual Listener
Plan Premium Country United States of America Device (LG K20 V) Operating System (Andriod Version 7.0) My Question or Issue When attempting to listen to mus...
2018-10-15 8:51:12 AM
2018-10-15 10:26:17 AM
musicstreamr824
Casual Listener
1648 Views
1 replies
0 likes

1648 Views
1 replies
0 likes

Superuser Contribution Se cierra la APP después de un tiempo

Nunca he tenido ningún problema de este tipo, pero desde que me repararon el móvil al instalar la última actualización se me cierra la APP sola más o menos a las 2 canciones y media. Y te da igual esté en el coche con el bluetooth o en casa con el mó...

adhararl
Casual Listener
Nunca he tenido ningún problema de este tipo, pero desde que me repararon el móvil al instalar la última actualización se me cierra la APP sola más o menos a las 2 canciones y media. Y te da igual es...
2018-10-08 9:43:59 AM
2018-10-15 9:53:27 AM
Peter
Spotify Legend
456 Views
1 replies
0 likes

456 Views
1 replies
0 likes

Superuser Contribution Screen Issues

PlanPremiumCountry BrazilDeviceSamsung Galaxy S8Operating SystemAndroid 8 My Question or Issue Sometimes one screen keeps frozen in my phone, and another one, functional, gets on top of the previous one. I've attached a screenshot. I don't really kno...

MonkeysEmperor
Newbie
Plan Premium Country Brazil Device Samsung Galaxy S8 Operating System Android 8 My Question or Issue Sometimes one screen keeps frozen in my phone, and another one, funct...
2018-10-05 3:23:24 AM
2018-10-15 9:22:46 AM
Peter
Spotify Legend
414 Views
3 replies
1 likes

414 Views
3 replies
1 likes

Cant see the album art and controls on lock screen?

PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoMy Question or Issue Is there a way to bring the album art and controlls from the second image to the first in the lock screen? I know that it looks like that on iphone b...

piekymon
Newbie
Plan Premium Country Canada Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue Is there a way to bring the album art and controlls from ...
2018-10-15 8:08:01 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Superuser Contribution Can't toggle 'Download using cellular'

PlanPremiumCountry UK Device(Samsung Galaxy S8)Operating System(Android Oreo) My Question or IssueLike the subject says, I can't select the 'Download using cellar' option ie. it is permanently set to off. Any help greatly appreciated. Have got downlo...

dyl_73
Newbie
Plan Premium Country UK Device (Samsung Galaxy S8) Operating System (Android Oreo) My Question or Issue Like the subject says, I can't select the 'Download using ...
2018-10-08 5:22:06 PM
2018-10-15 7:53:37 AM
Peter
Spotify Legend
1120 Views
2 replies
0 likes

1120 Views
2 replies
0 likes

Song stops playing at random times

PlanPremiumCountry MalaysiaDeviceVivo Y81Operating SystemAndroid 8.1.0 My Question or IssueWhy do my songs sometimes randomly stop playing. I can't really say the app crashes whenever that happens because the app is still running. But the song just w...

EruNo3l
Casual Listener
Plan Premium Country Malaysia Device Vivo Y81 Operating System Android 8.1.0 My Question or Issue Why do my songs sometimes randomly stop playing. I can't really say the app cr...
2018-10-15 4:21:11 AM
280 Views
0 replies
0 likes

280 Views
0 replies
0 likes

Spotify Not Working with Google Assistant

Spotify has not been working with Google Assistant for the last few days. All voice commands on my phone to play music get sent to a search; all voice commands to skip ahead or repeat the last track similarly return search results. When commands are ...

Trevozneoma
Music Fan
Spotify has not been working with Google Assistant for the last few days. All voice commands on my phone to play music get sent to a search; all voice commands to skip ahead or repeat the last track ...
2018-10-13 5:49:30 PM
2018-10-14 10:29:38 PM
1213242280
Casual Listener
820 Views
1 replies
1 likes
Android
Google Assistant Integration
Google Home

820 Views
1 replies
1 likes

Superuser Contribution [Android 8.0.0] App not showing on full screen

PlanFamily premiumCountry Mexico City, MXDevicemotorola moto g 6 plusOperating SystemAndroid 8.0.0 My Question or Issue The issue I have is after I enable the 'One Button Nav' feature. This feature, I think, is only available over motorola phones. Th...

dawizard-420-12
Newbie
Plan Family premium Country Mexico City, MX Device motorola moto g 6 plus Operating System Android 8.0.0 My Question or Issue The issue I have is after I enable the 'One ...
2018-08-20 11:26:30 PM
2018-10-14 8:52:50 PM
olopis
Regular
566 Views
2 replies
0 likes

566 Views
2 replies
0 likes

Superuser Contribution Can't play song on repeat from search

PlanPremiumCountry DenmarkDeviceOne Plus 3tOperating SystemAndroid My Question or Issue Whenever I play a song directly from the search results, I can't play it on repeat as it always automatically starts a radio based on the song. I can only play so...

Lukas30
Newbie
Plan Premium Country Denmark Device One Plus 3t Operating System Android My Question or Issue Whenever I play a song directly from the search results, I can't play it on ...
2018-07-12 12:08:08 AM
2018-10-14 4:56:47 PM
23wangc
Casual Listener
1469 Views
3 replies
2 likes

1469 Views
3 replies
2 likes

Audio spikes when using EQ or Normalize volume settings

PlanPremiumCountry SwedenDeviceMoto G5Operating SystemAndroid 7.0 Nougat My Question or IssueWhen manually seeking a time in a song (that includes skipping forward or backward using the ->| arrows), the audio spike really loud. This happens even when...

Epcilon
Newbie
Plan Premium Country Sweden Device Moto G5 Operating System Android 7.0 Nougat My Question or Issue When manually seeking a time in a song (that includes skipping forward or ba...
2018-10-14 2:47:09 PM
372 Views
0 replies
0 likes

372 Views
0 replies
0 likes

Superuser Contribution is there any tag information available related to the different playlists? accessible?

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in this Excel sheet. thanks

Stephan_K
Casual Listener
looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice...
2018-10-09 9:20:18 AM
2018-10-14 12:53:19 PM
Peter
Spotify Legend
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Solved!!Superuser Contribution Help! Shuffling all my songs doesn't work.

Hi, I have a premium account with Spotify. Whenever I visit my 'songs tab', Spotify shuffles the music to a limited degree - it plays music from my saved albums, before playing my saved songs... Could I have some help? Many thanks.

JakeDavies
Newbie
Hi, I have a premium account with Spotify. Whenever I visit my 'songs tab', Spotify shuffles the music to a limited degree - it plays music from my saved albums, before playing my saved songs...&nbsp...
2018-10-09 11:27:51 AM
2018-10-14 12:21:23 PM
Peter
Spotify Legend
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

Superuser Contribution Change download location grayed out

I am using an Sony Xperia xa1 ultra which has Spotify installed by standard.When I want to change the download location I can click on the option to do it but however after that I can see internal storage and as card but only grayed out so I can't ch...

BurgerBob
Regular
I am using an Sony Xperia xa1 ultra which has Spotify installed by standard.When I want to change the download location I can click on the option to do it but however after that I can see internal st...
2018-10-09 3:09:12 AM
2018-10-14 12:09:04 PM
Peter
Spotify Legend
644 Views
1 replies
0 likes

644 Views
1 replies
0 likes

Superuser Contribution Playlist not loading

PlanPremiumCountry DeviceXiomi redmiOperating SystemAndroid My Question or Issue When I click an artist/album/playlist from my library the songs don't load. I get a green circle in the center of the screen that keeps spinning as if its loading but th...

Zevpal
Newbie
Plan Premium Country Device Xiomi redmi Operating System Android My Question or Issue When I click an artist/album/playlist from my library the songs don't load. I...
2018-10-10 1:09:26 AM
2018-10-14 10:54:21 AM
Peter
Spotify Legend
1084 Views
1 replies
0 likes

1084 Views
1 replies
0 likes

Superuser Contribution Photo of the album on Android locking screen

In an old version we could see the photo of the album on the lock screen however with an update This was lost, please return this option, it was very nice to visualize itPlanPremiumCountry Ecuador DeviceHuawei Mate 10Operating SystemAndroid 8.0 Pleas...

lauramar
Newbie
In an old version we could see the photo of the album on the lock screen however with an update This was lost, please return this option, it was very nice to visualize it Plan Premium Country &nb...
2018-10-10 5:43:06 AM
2018-10-14 10:52:11 AM
Peter
Spotify Legend
669 Views
1 replies
0 likes
Lock Screen Issues
lockscreen
Photo

669 Views
1 replies
0 likes

Solved!!Superuser Contribution Offline issue

Spotify tells me I am offline when I try to Search or See All Albums, even though I have wifi access and can fully access the albums that come up in the list. I can resolve this problem for a short time if I reboot my phone but eventually it always c...

user-removed
Visitor
Spotify tells me I am offline when I try to Search or See All Albums, even though I have wifi access and can fully access the albums that come up in the list. I can resolve this...
2018-10-09 7:18:05 PM
2018-10-14 10:14:33 AM
Peter
Spotify Legend
1010 Views
3 replies
0 likes

1010 Views
3 replies
0 likes

Superuser Contribution Spotify always says i'm offline

Country: UKDevice: OnePlus 5Android Version: 8.1.0Spotify Version: 8.4.72.845Issue: Spotify says i'm offline, when connected to either Wi-Fi or 4g. Some downloaded playlists available, others not. Cannot search, cannot listen to non-downloaded playli...

user-removed
Visitor
Country: UK Device: OnePlus 5 Android Version: 8.1.0 Spotify Version: 8.4.72.845 Issue: Spotify says i'm offline, when connected to either Wi-Fi or 4g. Some downloaded playl...
2018-10-08 10:56:35 AM
2018-10-14 10:12:57 AM
Peter
Spotify Legend
1054 Views
2 replies
1 likes

1054 Views
2 replies
1 likes

Superuser Contribution Podcasts Few Questions

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy 8 My Question or IssueHi all, I've decided to try and switch to spotify for podcasts as it saves having a seperate app. I have a couple of questions/suggestions. 1. If I download podcasts and swit...

Overdriven1
Newbie
Plan Premium Country United Kingdom Device Samsung Galaxy 8 My Question or Issue Hi all, I've decided to try and switch to spotify for podcasts as it sav...
2018-10-10 6:48:01 PM
2018-10-14 10:02:42 AM
Peter
Spotify Legend
277 Views
1 replies
0 likes

277 Views
1 replies
0 likes

Superuser Contribution So many bugs that I cancelled

Signed up for Spotify premium with a month free. I was astounded to find so many bugs in the supposedly "released" version of your Android App. Based on my use of other music player app, the following I would expect to be pretty standard features:Wid...

Richard1977
Newbie
Signed up for Spotify premium with a month free. I was astounded to find so many bugs in the supposedly "released" version of your Android App. Based on my use of other music player app, the...
2018-10-11 9:10:58 AM
2018-10-14 9:12:38 AM
Peter
Spotify Legend
483 Views
1 replies
3 likes

483 Views
1 replies
3 likes

Superuser Contribution Spotify won't pause music when you get a call when using chromecast

Device: Android Samsung A5 (2017), Android 8.0.0 Hi All, Just installed spotify free for the first time. I found that when playing via my phone it will pause the music when I get a phone call but not when I am using my chromecast audio device. I've t...

MrRodp
Casual Listener
Device: Android Samsung A5 (2017), Android 8.0.0 Hi All, Just installed spotify free for the first time. I found that when playing via my phone it will pause the music when I ...
2018-10-11 11:13:59 AM
2018-10-14 9:03:35 AM
Peter
Spotify Legend
927 Views
1 replies
0 likes

927 Views
1 replies
0 likes

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