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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110792 Views

26 replies

3 likes

  • 110792 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223080 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223080 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580050 Views

79 replies

3 likes

  • 580050 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477666 Views

577 replies

40 likes

Account
Free
  • 477666 Views
  • 577 replies
  • 40 likes

Superuser Contribution Spotify freezing in landscape on S9

PlanPremiumCountry UKDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue I seem to have an issue since the recent update where when the phone I in landscape mode and playing back my playlist, it freezes the app completely when I ...

Regular

Plan Premium Country  UK Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  I seem to have an issue since the recent update where when the ph...

Ninotschka

Regular

1591 Views

8 replies

0 likes

  • 1591 Views
  • 8 replies
  • 0 likes

Car audio error when downloading on to Spotify

Plan DeviceCar audio android Operating System8 My Question or Issue 

Newbie

Plan   Device Car audio android  Operating System 8   My Question or Issue  

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Solved!! unable to see new releases and charts and genres

I'm on the free version and have an android tablet. I deleted all data on the app, and the search feature is now devoid of all information buttons (new release, genres, etc.) except a search bar and a voice input. I deleted the entire app and reinsta...

Regular

I'm on the free version and have an android tablet.  I deleted all data on the  app, and the search feature is now devoid of all information buttons (new release, genres, etc.) except a ...

grr4

Regular

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Spotify logs me off then wont allow me to sign in "offline"

Samsung s5 in Canada. So frustrating. Always let's me down. I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal memory. Uninstalled and installed so many times I feel sick. I pay y...

Newbie

Samsung s5 in Canada.  So frustrating.  Always let's me down.  I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Superuser Contribution Suddenly unable to download tracks over mobiles data

For some reason Spotify will no longer download over mobile data. The option to allow it is still ticked, my phone has loads of free room and the app has storage permissions granted. I've reinstalled the app, power cycled my phone and tried changing ...

Casual Listener

For some reason Spotify will no longer download over mobile data. The option to allow it is still ticked, my phone has loads of free room and the app has storage permissions granted.   I've re...

Daisy

Spotify Legend

1247 Views

5 replies

0 likes

  • 1247 Views
  • 5 replies
  • 0 likes

Cant control spotify app via bluetooth devices.

PlanPremiumCountry GreeceDevicePixel 2XLOperating SystemAndoid Pie 9.0 Good day to you all,Like i said on the title i cant control (skip,stop) spotify app through Jabra 75e headphones or the Galaxy gear s2 smartwatch. When the app is open in fullscre...

Casual Listener

  Plan Premium Country  Greece Device Pixel 2XL Operating System Andoid Pie 9.0   Good day to you all, Like i said on the title i cant control (skip,stop) spotify app throug...

omrtlegol

Casual Listener

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files from Desktop not able to play in playlist

Hi everyone,So previously i have been able to have local files in one of my playlists dwnloaded and able to play on my phone. However, recently, when i try to add new songs that are local, they wont sync with my phone and i am unable to play them. Th...

Newbie

Hi everyone, So previously i have been able to have local files in one of my playlists dwnloaded and able to play on my phone. However, recently, when i try to add new songs that are local, they won...

Peter

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot sync local files

PlanPremiumCountryFrance DeviceHonor 5COperating SystemWindows 10 My Question or Issue Hello, I cannot sync my local files, stored on my computer, to my Android phone. Previously, the local files were already synced, but I got an issue with my phone ...

Casual Listener

Plan Premium Country France  Device Honor 5C Operating System Windows 10   My Question or Issue  Hello,   I cannot sync my local files, stored on my computer, to my An...

Peter

Spotify Legend

1348 Views

5 replies

2 likes

local files
  • 1348 Views
  • 5 replies
  • 2 likes

Superuser Contribution Local Files not playing on Android

PlanPremiumCountry USADevice(HTC Android)Operating System(Android) Anyone having issues not being able to play local files on their Android. Since last update, certain local files do not play anymore. I've tried redownloading and clearing cache to no...

Casual Listener

  Plan Premium Country  USA Device (HTC Android) Operating System (Android)   Anyone having issues not being able to play local files on their Android. Since last update, cer...

Peter

Spotify Legend

527 Views

1 replies

0 likes

  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local File on network Device not working

PlanPremiumCountryGermany DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueI downloaded a local File on my Samsung S9 (via desktop pc, local file, sync etc.) and it works! But i can´t play this file on network devices, only sma...

Newbie

Plan Premium Country Germany   Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue I downloaded a local File on my Samsung S9 (via desktop pc, loca...

Peter

Spotify Legend

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Spotify randomly stops playing on phone

PlanPremiumCountry NetherlandsSamsung S8Operating SystemAndroid My Question or Issue Spotify automaticly stops playing while listening on my Phone.

Newbie

Plan Premium Country  Netherlands Samsung S8 Operating System Android   My Question or Issue  Spotify automaticly stops playing while listening on my Phone.

Smatchimo55

Casual Listener

698 Views

2 replies

0 likes

Android
Play
stop
  • 698 Views
  • 2 replies
  • 0 likes

Solved!! Music's not showing up!!!

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the same thing happened on my xbox but I fixed it somehow ...

Visitor

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the sam...

user-removed

Not applicable

844 Views

2 replies

0 likes

  • 844 Views
  • 2 replies
  • 0 likes

Spotify Wearable Wont see spotifuggle app on phone

PlanPremium Device Samsung Galaxy 9 and Galaxy Watch My Question or Issue Yeasterday I Downloaded the spotify app on my watch and was using the remote mode with no issues when i put my watch on this morning all of asudden it would not connect to my p...

Newbie

  Plan Premium   Device  Samsung Galaxy 9 and Galaxy Watch     My Question or Issue    Yeasterday I Downloaded the spotify app on my watch and was using t...

484 Views

0 replies

1 likes

  • 484 Views
  • 0 replies
  • 1 likes

Solved!! daily mix não aparecem no app do spotify music

PlanPremiumCountry brazilDevice(lg k10)Operating System(Android) My Question or Issue o daily mix não esta funcionando no app do spotify music... eu testei o spotify lite e somente la aparece. mas no spotify lite não da para usar os recursos premium....

Casual Listener

Plan Premium Country  brazil Device (lg k10) Operating System (Android)   My Question or Issue  o daily mix não esta funcionando no app do spotify music... eu testei o spotif...

Bittencourt

Spotify Star

3050 Views

3 replies

0 likes

  • 3050 Views
  • 3 replies
  • 0 likes

Spotify App "Added on" timestamps

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9+Operating SystemAndroid OreoMy Question or Issue Hello! Could not find that this had been mentioned before, but would it be a chance to add a small info line under the track name for our playlists - with...

Newbie

Plan Premium Country Norway Device Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue   Hello! Could not find that this had been mentioned before, but would it b...

897 Views

0 replies

1 likes

Android
timestamp
  • 897 Views
  • 0 replies
  • 1 likes

Can't hide songs

PlanFreeCountry MalaysiaDeviceHuawei nova 2iOperating SystemAndroid Oreo My Question or Issue I can't hide any songs neither unhiding any songs now. Does this means that I have reached the max limit or what? I currently have 415 hidden songs and 0 hi...

Casual Listener

Plan Free Country  Malaysia Device Huawei nova 2i Operating System Android Oreo   My Question or Issue  I can't hide any songs neither unhiding any songs now. Does this ...

ryen_68

Casual Listener

882 Views

1 replies

0 likes

  • 882 Views
  • 1 replies
  • 0 likes

There is no option to share to Instagram stories

PlanPremiumCountryIndonesiaDevice(Honor 9 Lite)Operating System(Android Oreo 8.0) My Question or Issue I have latest spotify and instagram app, but the option to share to instagram story not found

Newbie

Plan Premium Country Indonesia Device (Honor 9 Lite) Operating System (Android Oreo 8.0)   My Question or Issue  I have latest spotify and instagram app, but the option to share t...

736 Views

0 replies

0 likes

Bug Sharing
Instagram Stories
  • 736 Views
  • 0 replies
  • 0 likes

LG and Equalizer revisited

PlanPremiumCountry NorwayDeviceLG K10 (2017)Operating SystemAndroid NougatMy Question or IssueI have recently used a Nokia 7 plus for playing music from Spotify. Great sound quality when adjusting the equalizer to match my earphones. Now I use an LG ...

Newbie

 Plan Premium Country  Norway Device LG K10 (2017) Operating System Android Nougat My Question or Issue I have recently used a Nokia 7 plus for playing music from Spotify. Great so...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Solved!! Cannot exit advertising settings

PlanPremiumCountryUK DevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueClicking on the "Spotify Ad Partner Preferences" button opens a browser window in the default browser (in this instance Chrome). Changing these settings is fine. Howev...

Casual Listener

Plan Premium Country UK   Device Pixel 2 XL Operating System Android 9   My Question or Issue Clicking on the "Spotify Ad Partner Preferences" button opens a browser window in th...

Mantisentil

Community Legend

732 Views

1 replies

0 likes

  • 732 Views
  • 1 replies
  • 0 likes