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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375067 Views

541 replies

34 likes

Account
Free
  • 375067 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7499 Views

0 replies

7 likes

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Volume fluctuations (not caused by notifications) on OnePlus6

ISSUEAfter the latest update, I have had an issue when playing music in my car by Bluetooth where the volume will seem to fluctuate dependant on the music being played. It's like an adaptive EQ as it will play the music normally for two seconds as it...

Newbie

ISSUE After the latest update, I have had an issue when playing music in my car by Bluetooth where the volume will seem to fluctuate dependant on the music being played.  It's like an adaptive ...

299 Views

0 replies

0 likes

  • 299 Views
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Cannot connect to Spotify from Shazam

PlanPremiumCountryRomania DeviceSamsung Galaxy S9+ 256 GBOperating SystemAndroid Oreo My Question or Issue I am trying to connect my Shazam account to Spotify in order to enjoy the full music experience, but when I click Connect it says "Connection f...

Casual Listener

  Plan Premium Country Romania  Device Samsung Galaxy S9+ 256 GB Operating System Android Oreo   My Question or Issue  I am trying to connect my Shazam account to ...

742 Views

0 replies

5 likes

  • 742 Views
  • 0 replies
  • 5 likes

Some Features in Settings Now Unavailable

PlanPremiumCountryCanadaDeviceSamsung Galaxy A8Operating SystemAndroid 8.0.0 My Question or IssueAfter an update, not sure which one, many features that were available in Settings are no longer available.

Newbie

Plan Premium Country Canada Device Samsung Galaxy A8 Operating System Android 8.0.0   My Question or Issue After an update, not sure which one, many features that were available in Set...

AeroZ

Composer

3389 Views

1 replies

4 likes

  • 3389 Views
  • 1 replies
  • 4 likes

[Android] Spotify Connect is flaky on Android (P)ie

PlanPremiumCountryUSADeviceGoogle PixelOperating SystemAndroid Pie My Question or IssuePlaying music on my Sonos speakers or Chromecast has been flaky since upgrading to Pie. Once I've been playing music on one of my devices (Sonos or Chromecast) thr...

Newbie

Plan Premium Country USA Device Google Pixel Operating System Android Pie   My Question or Issue Playing music on my Sonos speakers or Chromecast has been flaky since upgrading to Pie....

474 Views

0 replies

1 likes

  • 474 Views
  • 0 replies
  • 1 likes

How to see all tracks from an artist

I can fo it only on WIndows. How i can do it on android ?PlanPremium 

Regular

I can fo it only on WIndows. How i can do it on android ? Plan Premium  

321 Views

0 replies

0 likes

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Spotify Connect issues on Samsung S9 Plus (laggy response and stuttering playback)

Plan PremiumCountry Australia Device Samsung Galaxy S9 PlusOperating System Android 8 I am having issues with Spotify on my Samsung S9 when using spotify connect to my Yamaha RX-v581 receiver (wifi).The spotify app becomes really unresponsive (can ta...

Newbie

Plan Premium Country Australia  Device Samsung Galaxy S9 Plus Operating System Android 8   I am having issues with Spotify on my Samsung S9 when using spotify connect to my Yamaha ...

1023 Views

0 replies

0 likes

  • 1023 Views
  • 0 replies
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Can't play music on Google Home Mini (ITA Assistant)

I have 2 google home mini in the house.One is working fine, the other refuse to play music with Spotify.Assistant is in italian and when i aks for music in italian he says to me that he couldn't help me. When i ask in english, he starts the music... ...

Newbie

  I have 2 google home mini in the house. One is working fine, the other refuse to play music with Spotify. Assistant is in italian and when i aks for music in italian he says to me that he c...

656 Views

0 replies

0 likes

Google Assistant
Google Home Mini
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can't access some albums - green circle spinning and stuck

PlanPremium DeviceGalaxy S7Operating SystemAndroid Oreo,8.0.0 My Question or Issuecan't access some albums - green circle spinning and stucki try to get into an album - and it's stuck - a screenshot attached it happens randomaly - some albums are acc...

Regular

Plan Premium   Device Galaxy S7 Operating System Android Oreo,8.0.0   My Question or Issue can't access some albums  - green circle spinning and stuck i try to get into ...

813 Views

0 replies

2 likes

album
green circle stuck
stuck
  • 813 Views
  • 0 replies
  • 2 likes

My spotify keep playing a list on sara play list.

PlanFree/PremiumCountry CanadaDeviceSamsung Galaxy 9,Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I play my spotify on my phone it plays for a while and then asks or just switches on a playlist from sara. Which I ...

Newbie

  Plan Free/Premium Country  Canada Device Samsung Galaxy 9, Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  When I play my spotif...

464 Views

0 replies

0 likes

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Podcasts on android app

PlanPremiumCountry IsraelDeviceXiaomi Redmi note 4 My Question or Issue Im trying to listen to a couple of israeli podcasts. Its working i my web player (Google Chrome, Windows 10) but bot on my cell app. In the app i can download it but not play it,...

Newbie

Plan Premium Country  Israel Device Xiaomi Redmi note 4   My Question or Issue  Im trying to listen to a couple of israeli podcasts. Its working i my web player (Google Chrome,...

295 Views

0 replies

0 likes

  • 295 Views
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Not playing next song in search results.

PlanPremiumCountry AustraliaDeviceHTCOperating SystemLatest Android as of November 2018 My Question or IssueI think this feature has been changed. I'd like to know how to change it back. When I search for a song or artist, then go to the 'see all son...

Newbie

  Plan Premium Country  Australia Device HTC Operating System Latest Android as of November 2018   My Question or Issue I think this feature has been changed. I'd like to kn...

reedbook36

Casual Listener

1233 Views

1 replies

4 likes

  • 1233 Views
  • 1 replies
  • 4 likes

It won't let me add some songs?

On android, some songs it won't work when I click the heart. It mostly works but some songs just won't add. Underdog Raps by Kyle Massey was one I remember trying to add and it wouldn't let me. If it's just the song, please let me know.Edit: Okay so ...

Newbie

On android, some songs it won't work when I click the heart. It mostly works but some songs just won't add. Underdog Raps by Kyle Massey was one I remember trying to add and it wouldn't let me. If it...

690 Views

0 replies

0 likes

  • 690 Views
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Concerts section gone after browse button removed

PlanPremiumCountryUKDeviceSony Xperia Operating SystemAndroid My Question or IssueI can't see the 'concerts' section in the spotify app now that the browse button has been removed the most recent update. Spotify own help page states to select the now...

Regular

Plan Premium Country UK Device Sony Xperia    Operating System Android   My Question or Issue I can't see the 'concerts' section in the spotify app now that the browse butto...

KristinM89

Newbie

1498 Views

2 replies

0 likes

Browse
Concerts
  • 1498 Views
  • 2 replies
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Nothing loads on first try

PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemAndroid 9 My Question or Issue Whenever I try to navigate into an album, playlist, or menu, it simply shows a dark background with the green loading circle which spins indefinitely. I have to go ba...

Casual Listener

Plan Premium Country USA Device OnePlus 6T Operating System Android 9   My Question or Issue  Whenever I try to navigate into an album, playlist, or menu, it simply shows a dark b...

334 Views

0 replies

1 likes

  • 334 Views
  • 0 replies
  • 1 likes

Problem Adding Songs

My Question or Issue I'm having trouble adding songs and albums to my library, i can't do it for some reason, they don't add to the library..

Regular

  My Question or Issue  I'm having trouble adding songs and albums to my library, i can't do it for some reason, they don't add to the library..

469 Views

0 replies

1 likes

Albums
songs
  • 469 Views
  • 0 replies
  • 1 likes

Solved!! Display bug on taller aspect ratio

PlanPremiumCountry BrazilDeviceXiaomi Mi A2 LiteOperating SystemAndroid One (8.1) My Issue The device that I'm having problems on has a 19:9 aspect ratio. The app has a big gap in the bottom, between the end of the app and the start of the buttons. S...

Newbie

Plan Premium Country  Brazil Device Xiaomi Mi A2 Lite Operating System Android One (8.1)   My Issue  The device that I'm having problems on has a 19:9 aspect ratio. The app h...

RockstarFischer

Composer

1289 Views

1 replies

0 likes

Android 8.1
display bug
  • 1289 Views
  • 1 replies
  • 0 likes

How can I participate in Spotify Android beta program?

PlanPremiumCountry TurkeyDeviceSamsung Galaxy J7 j730FOperating SystemAndroid 7.0 My Question or Issue I want to participate in Spotify Android beta program.

Visitor

Plan Premium Country  Turkey Device Samsung Galaxy J7 j730F Operating System Android 7.0   My Question or Issue  I want to participate in Spotify Android beta program.

AeroZ

Composer

1331 Views

2 replies

0 likes

  • 1331 Views
  • 2 replies
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Solved!! How to download Just a single track and not the entire album in Android??

PlanPremiumCountry ItalyDeviceWiko sunnyOperating SystemAndroid Can I dowload Just a single track and not the entire album?

Casual Listener

Plan Premium Country  Italy Device Wiko sunny Operating System Android   Can I dowload Just a single track and not the entire album?

RockstarFischer

Composer

2736 Views

3 replies

0 likes

  • 2736 Views
  • 3 replies
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Music downloaded but still after a while goes dark

PlanPremium Country Ireland Operating SystemAndroid 8.1 My Question or IssueI have my music downloaded and have premium when I am playing music on my phone it works perfectly no problem. but when I use it on my other device android 8.1 the music is d...

Newbie

  Plan Premium    Country  Ireland   Operating System Android 8.1   My Question or Issue I have my music downloaded and have premium when I am playing music o...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
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problems with spotify and android about the artist's information

PlanPremiumCountry italyDevicehuaweyOperating Systemandroid My Question or Issueno track and album information when i stream spotify via bluethooth with my android (huawey p10 lite). i should switch off and switch on my multimedia audio in the settin...

Newbie

Plan Premium Country  italy Device huawey Operating System android   My Question or Issue no track and album information when i stream spotify via bluethooth with my android (huaw...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes