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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118396 Views

27 replies

4 likes

  • 118396 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238578 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238578 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599488 Views

79 replies

3 likes

  • 599488 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492032 Views

581 replies

42 likes

Account
Free
  • 492032 Views
  • 581 replies
  • 42 likes

Samsung note 9 spotify plays itself

PlanFreeCountry Australia DeviceSamsung note 9Operating SystemAndroid My Question or Issue Whenever i use the phone the spotify app just starts playing by itself. I cannot find a way to stop this. Even if i take a phone call, after the phone call it ...

Newbie

Plan Free Country  Australia  Device Samsung note 9 Operating System Android   My Question or Issue  Whenever i use the phone the spotify app just starts playing by itse...

685 Views

0 replies

0 likes

Samsung android
  • 685 Views
  • 0 replies
  • 0 likes

Headphones or speaker option

PlanPremiumCountry FranceDevice Operating SystemAndroid / Windows 10 My Question or Issue Hi. I had access to an option that asked me if I use headphones or speakers. As a headphone user I changed the setting to headphones from speaker. Right after t...

Newbie

Plan Premium Country  France Device   Operating System Android / Windows 10   My Question or Issue  Hi. I had access to an option that asked me if I use headphones or sp...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Can I move spotify files manually to SD-card? (see extra info in my post)

Jow community, My question is actually simple.Can I move my spotify files manually or will that mess them up? Some extra information.So I was looking at my memory on my phone and I saw that spotify takes up 3 GB (thats like 40% of my phone memory). S...

Newbie

Jow community, My question is actually simple. Can I move my spotify files manually or will that mess them up?  Some extra information. So I was looking at my memory on my phone and I saw t...

francoboy7

Regular

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Why is spotify getting worse?

PlanPremium Country Ireland Deviceiphone Operating SystemWindows 10 My Question or IssueWhy is spotify being heralded as the next new big thing in software development when in reality it is getting worse and worse over time. Between cutting third-par...

Newbie

Plan Premium   Country  Ireland   Device iphone   Operating System Windows 10   My Question or Issue Why is spotify being heralded as the next new big thing in s...

cgunzelman

Newbie

1025 Views

1 replies

3 likes

  • 1025 Views
  • 1 replies
  • 3 likes

Do not share in Instagram storie

Hi I can not share songs without Instagram stories, can I help myself? 8.4.81.558 sports version8.1.0 Android versionModel: Motorola oneInstagram version 72.0.0.21.98 Thank you!

Newbie

Hi   I can not share songs without Instagram stories, can I help myself?   8.4.81.558 sports version 8.1.0 Android version Model: Motorola one Instagram version 72.0.0.21.98   ...

Noah

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

Share Spotify Song to Instagram Story

Country RomaniaDevice(LG)Operating System(Android 4.4.2 ) My Question or Issuecant share a spotify song on instagram i dont have the option on, how can i get it ? all apps are up to date

Casual Listener

  Country  Romania Device (LG) Operating System (Android 4.4.2 )   My Question or Issue cant share a spotify song on instagram i dont have the option on, how can i get it ? al...

Noah

Community Legend

9810 Views

7 replies

0 likes

  • 9810 Views
  • 7 replies
  • 0 likes

Superuser Contribution Vocals are too low/echo

PlanPremiumCountry EnglandDeviceHuawei P10 liteOperating SystemAndroid 8.0.0 My Question or Issue So I am listening to this album 'Nat Cole song book' by Sammy Davis Jr and the vocals sound quiet and are echoing on all of the songs in this album. Can...

Casual Listener

  Plan Premium Country  England Device Huawei P10 lite Operating System Android 8.0.0   My Question or Issue  So I am listening to this album 'Nat Cole song book' by Sa...

Peter

Spotify Legend

10769 Views

7 replies

0 likes

Echo
Low volume
vocals
  • 10769 Views
  • 7 replies
  • 0 likes

Music is playing but no sound

I just got spotify premium with the family plan and now my spotify is being weird. It was working fine the night before, so I'm not sure what is up with it?When I try to play a song it shows thats it playing on the play bar but no sound comes out. It...

Newbie

I just got spotify premium with the family plan and now my spotify is being weird. It was working fine the night before, so I'm not sure what is up with it? When I try to play a song it shows thats ...

user-removed

Not applicable

1104 Views

2 replies

0 likes

  • 1104 Views
  • 2 replies
  • 0 likes

Not downloaded music is interfering

Premium, Samsung tablet, THE Netherlands When I listen to an artist whose album I downloaded, other music (which I have not downloaded or already deleted) is mixing. I have no idea how this can happen nor how to fix it. My Question or Issue

Casual Listener

Premium, Samsung tablet, THE Netherlands   When I listen to an artist whose album I downloaded, other music (which I have not downloaded or already deleted) is mixing. I have no idea how this ...

user-removed

Not applicable

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

441 Views

0 replies

0 likes

  • 441 Views
  • 0 replies
  • 0 likes

Spotify codes not working

PlanPremiumCountrygermany Device Samsung Galaxy S3 NeoOperating SystemAndroid 4.4.2 (KitKat)My Issue Spotify codes don't work anymore on my device and I can not see the "scan code" button in the search tab.

Casual Listener

Plan Premium Country germany  Device  Samsung Galaxy S3 Neo Operating System Android 4.4.2 (KitKat) My  Issue  Spotify codes don't work anymore on my device and I&nb...

2975 Views

0 replies

2 likes

Code scanner
codes
share music without social media
share within spotify
Shared playlist
  • 2975 Views
  • 0 replies
  • 2 likes

Can't play a song

My Question or Issue I can't play "Praise the Lord" from A$AP Rocky. Every time I play this one specific song, it reads, "Spotify can't play this right now. If you have the file on your computer you can import it."

Casual Listener

  My Question or Issue  I can't play "Praise the Lord" from A$AP Rocky. Every time I play this one specific song, it reads, "Spotify can't play this right now. If you have the file on you...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Shuffle only playing from the last couple albums I've added

Hi, I have a saved library of a couple thousand songs, but lately I noticed that when I play it on shuffle, it only plays songs from the last couple albums I've added. It's incredibly frustrating. PlanPremiumCountry CandaaDeviceSamsung Galaxy S9Opera...

Casual Listener

Hi, I have a saved library of a couple thousand songs, but lately I noticed that when I play it on shuffle, it only plays songs from the last couple albums I've added. It's incredibly frustrating.&nb...

Mantisentil

Community Legend

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Spotify has stopped working. Android.

PlanPremiumCountry AustraliaDeviceLG V30+Operating SystemAndroid 8.0 My Question or Issue My app has stopped working. I can't open it I just get a blank screen see picture attached. I am using the app no problem on my Mac and iPad. The app is up to d...

Newbie

  Plan Premium Country  Australia Device LG V30+ Operating System Android 8.0   My Question or Issue  My app has stopped working. I can't open it I just get a blank scr...

Mantisentil

Community Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Music does not start from beginning

PlanPremiumCountry Belgium Device(iPhone 8, Samsung J7, Desktop) My Question or IssueSince 2 days when i click on the "next" button, the next song does not start at the beginning but more or les where the previous one stopped at. Once song did start ...

Casual Listener

Plan Premium Country  Belgium   Device (iPhone 8, Samsung J7, Desktop)   My Question or Issue Since 2 days when i click on the "next" button, the next song does not start at t...

MaxGe

Casual Listener

1619 Views

1 replies

3 likes

  • 1619 Views
  • 1 replies
  • 3 likes

Android Auto Plays public playlists instead of My playlists.

I recently started using Android Auto in my car and I'm not sure if it's just me or if some people have found a way to break spotify in general, but when I use voice commands to try and play one of my Spotify Daily Mixes, it will instead search all p...

Newbie

  I recently started using Android Auto in my car and I'm not sure if it's just me or if some people have found a way to break spotify in general, but when I use voice commands to try and play ...

milesdudley

Casual Listener

2840 Views

3 replies

4 likes

Android
android auto
Daily Mixes
Google Assistant
Playlists
Voice control
  • 2840 Views
  • 3 replies
  • 4 likes

Equalizer on spotify android is delayed when a song starts

Hey, this is a highly annoying major bug to the android equaliser.. when a song starts, it starts for 1/4 or half a second as stock setting then the custom/preset equalizer setting kicks in. So it still needs fixes.Phone: Samsung galaxy s4Android: 4....

Roadie

Hey, this is a highly annoying major bug to the android equaliser.. when a song starts, it starts for 1/4 or half a second as stock setting then the custom/preset equalizer setting kicks in. So it st...

rufus2021

Regular

5829 Views

19 replies

19 likes

  • 5829 Views
  • 19 replies
  • 19 likes

Solved!! Spotify skipping songs after 40 seconds

PlanStarted when moved from free to PremiumCountry IsraelDeviceXperia XZOperating SystemAndroid 8.0.0 My Question or IssueSpotify skips to the next song after approx 40 seconds .This didn't happen while I was on free. This happens on weblayer as well...

Casual Listener

Plan Started when moved from free to Premium Country  Israel Device Xperia XZ Operating System Android 8.0.0   My Question or Issue Spotify skips to the next song after approx 40 ...

ellibag

Casual Listener

1434 Views

1 replies

0 likes

  • 1434 Views
  • 1 replies
  • 0 likes

Question about WearOS and offline playback

PlanFree/PremiumCountry DeviceTicwatch ProOperating SystemWear OS My Question or Issue I am looking into getting a Ticwatch pro and would like to listen to spotify playlists in offline mode as the LTE isnt great in the places that I run, I was wonder...

Newbie

  Plan Free/Premium Country   Device Ticwatch Pro Operating System Wear OS   My Question or Issue  I am looking into getting a Ticwatch pro and would like to liste...

Noah

Community Legend

21373 Views

1 replies

153 likes

  • 21373 Views
  • 1 replies
  • 153 likes

Notification controls not showing correct song

PlanFreeCountry United StatesDeviceMoto g5+Operating SystemStock android 8.1 oreo My Question or Issue The notification controls are frozen on a song from 10 mins ago instead of what is playing now

Newbie

Plan Free Country  United States Device Moto g5+ Operating System Stock android 8.1 oreo   My Question or Issue  The notification controls are frozen on a song from 10 mins a...

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes