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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110803 Views

26 replies

3 likes

  • 110803 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223110 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223110 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580074 Views

79 replies

3 likes

  • 580074 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477684 Views

577 replies

40 likes

Account
Free
  • 477684 Views
  • 577 replies
  • 40 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

MNC1

Gig Goer

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Permanent Push Notification - Maps is connecting/Connecting to Spotify

PlanPremiumCountry Device(LG G6)Operating System(Android 8.1) My Question or Issue Hi everyone.I get a permanent push notification when I was connected to a Bluetooth device or used the new Google Maps feature (integrating the Spotify controller when...

Visitor

  Plan Premium Country   Device (LG G6) Operating System (Android 8.1)   My Question or Issue  Hi everyone. I get a permanent push notification when I was connect...

773 Views

0 replies

2 likes

  • 773 Views
  • 0 replies
  • 2 likes

Las canciones paran sin haber tocado el dispositivo o saltan canciones que no conozco

Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he buscado dado que ni siquiera conozco. Me sucede tant...

Newbie

Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he...

995 Views

0 replies

1 likes

  • 995 Views
  • 0 replies
  • 1 likes

I pay and i dont get premium

I pay 1.99 nis for 3 months and i dont get the premiun why? Country Israel Device Samsung Galaxy 8Operating System Android

Newbie

I pay 1.99 nis for 3 months and i dont get the premiun why?   Country  Israel   Device  Samsung Galaxy 8 Operating System  Android        &nbs...

BranLeo

Regular

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Cant play continuous song from a search in a playlist

PlanPremiumCountry Belgium DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hi for a moments I cant play continuous song from a search in a playlist.For example I have a playlist call "Hip-Hop" and I have 600+ songs in it. I us...

Newbie

  Plan Premium Country  Belgium  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Hi  for a moments I cant play continuous s...

ShaneOlie

Casual Listener

614 Views

1 replies

0 likes

  • 614 Views
  • 1 replies
  • 0 likes

Solved!! I can´t find the Spotify App in the WearOS Play Store!

PlanFreeCountryUnited StatesDeviceTicwatch E connected to Pixel 3Operating SystemWearOS 2.1 on Ticwatch E and Android 9.0 Pie on Pixel 3 My Question or Issue I can´t find the Spotify App in the WearOS Play Store! The Spotify app is installed on my Pi...

Casual Listener

Plan Free Country United States Device Ticwatch E connected to Pixel 3 Operating System WearOS 2.1 on Ticwatch E and Android 9.0 Pie on Pixel 3   My Question or Issue  I can´...

BrettskiScorpio

Newbie

5231 Views

12 replies

3 likes

Spotify for Wear OS
Ticwatch E
Wear OS
WearOS
  • 5231 Views
  • 12 replies
  • 3 likes

Import song from mobile device

My Question or Issue Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?

Newbie

   My Question or Issue   Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?   

487 Views

0 replies

0 likes

  • 487 Views
  • 0 replies
  • 0 likes

Hide songs

PlanFreeCountry USADeviceSamsung Galaxy S7My Question or Issue About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to hiding a song on the list. Now whenever i want to dislike a song and to get ...

Newbie

Plan Free Country  USA Device Samsung Galaxy S7 My Question or Issue  About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to h...

1446 Views

0 replies

0 likes

  • 1446 Views
  • 0 replies
  • 0 likes

Spotify Stop working with some songs

PlanPremiumCountry MexicoDeviceHisenseOperating System(Android My Question or Issue The Spotify's app stop work on my cell when I try to play songs, locals songs. I don't know why. Just happens with certain songs.

Casual Listener

Plan Premium Country  Mexico Device Hisense Operating System (Android   My Question or Issue  The Spotify's app stop work on my cell when I try to play songs, locals songs. I...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Can't play continuous songs from a search

Plan: PremiumCountry: ArgentinaDevice: One Plus 6Operating System: Android 9 (OxygenOS 9.0.2) My Question or IssueSince a time ago I'm not able to reproce a list of search songs on my Android device which it's the most important feature of the applic...

Newbie

Plan: Premium Country: Argentina Device: One Plus 6 Operating System: Android 9 (OxygenOS 9.0.2)   My Question or Issue Since a time ago I'm not able to reproce a list of search songs on m...

568 Views

0 replies

2 likes

bug
  • 568 Views
  • 0 replies
  • 2 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Show me my downloads when theres no internet.

The first thing to load should be the stuff I have downloaded. I shouldn't have to wait for a slow internet connection to view this stuff. Today when I was out of service it wouldn't show anything(see pic). Samsung S7, premium user.

Newbie

The first thing to load should be the stuff I have downloaded. I shouldn't have to wait for a slow internet connection to view this stuff.  Today when I was out of service it wouldn't show anyth...

jfrantz00

Casual Listener

1080 Views

2 replies

0 likes

bug
downloads
internet
  • 1080 Views
  • 2 replies
  • 0 likes

Spotify & Pixel Buds

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps. PlanPremiumCountry CanadaDevicePixel 2 XLOperating SystemAndroid Oreo

Newbie

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps.   Plan Premium Country  Canada Device Pixel 2 XL Operating System Android O...

881 Views

0 replies

0 likes

  • 881 Views
  • 0 replies
  • 0 likes

Only a small subset of songs are shuffled on Chromecast, close to the first song played

PlanPremiumCountryUK DeviceChromecast, cast from Galaxy S8. My Question or Issue This has been going on for at least a year and still isn't fixed, the old threads are now closed because they are out of date, but it's still ongoing. If you click shuff...

Casual Listener

  Plan Premium Country UK  Device Chromecast, cast from Galaxy S8.   My Question or Issue   This has been going on for at least a year and still isn't fixed, the old thr...

572 Views

0 replies

0 likes

shuffle
  • 572 Views
  • 0 replies
  • 0 likes

Superuser Contribution Amazon Alexa Spotify account plays on other devices

PlanFamilyCountry CanadaDeviceGalaxy Note 8, Amazon Alexa, Android AutoOperating SystemAndroid Oreo, Android Auto 3.7.584044-release My Question or Issue When I play Spotify through my phone and my daughter does "Spotify Connect" for Amazon Alex, my ...

Newbie

Plan Family Country  Canada Device Galaxy Note 8, Amazon Alexa, Android Auto Operating System Android Oreo, Android Auto 3.7.584044-release   My Question or Issue  When I pla...

Guido

Spotify Legend

2000 Views

1 replies

0 likes

  • 2000 Views
  • 1 replies
  • 0 likes

Superuser Contribution Low volume on Android app

The sound is incredibly quiet in the Android app. I have to put the volume at 100% if I want to get the same volume I'd get playing the same song at 60% volume in Google Play or my phone's native music app. Is there a fix for this? I find it disappoi...

Newbie

The sound is incredibly quiet in the Android app. I have to put the volume at 100% if I want to get the same volume I'd get playing the same song at 60% volume in Google Play or my phone's native mus...

StuFLX

Newbie

85752 Views

209 replies

12 likes

  • 85752 Views
  • 209 replies
  • 12 likes

Spotify does not play sound on Gear S3

PlanPremiumCountry VietnamDeviceGear S3 FrontierOperating SystemTizen My Question or IssueSometimes Spotify suddenly stop having any sound on my Gear S3, before this, it was playing fine, there was not any problem.I have checked volume is at full, wi...

Newbie

Plan Premium Country  Vietnam Device Gear S3 Frontier Operating System Tizen   My Question or Issue Sometimes Spotify suddenly stop having any sound on my Gear S3, before this, it...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Superuser Contribution Local files added on PC and downloaded on mobile not playing when next in queue

PlanPremiumCountry GermanyDeviceSamsung Galaxy A5 (2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So when I add local files from my PC to my playlist they work just fine in every way, but when I download them on my ...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy A5 (2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So when I add local files ...

Guido

Spotify Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Songs wont save

PlanPremiumCountry CanadaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueI cant save or download new songs. I click the check mark, or the save song button and it wont save it. So i am unable to save any new songs. I have lots...

Newbie

Plan Premium Country  Canada Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue I cant save or download new songs. I click the check mark, or the s...

Mantisentil

Community Legend

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Offline Dateien von Smartphone zu Smartphone übertragen

Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien. Seit einer Woche hab ich ein neues Handy (Xiaomi Mi8 EE) und möch...

Regular

  Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien.  ...

803 Views

0 replies

0 likes

  • 803 Views
  • 0 replies
  • 0 likes