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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6946 Views

0 replies

7 likes

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Superuser Contribution podcasts on andorid

For some reason podcasts files appear only as capable for download but I can't just play them... I use an android. Already tried reinstalling... but still isn't working. Any ideas? Thanks!

Newbie

For some reason podcasts files  appear only as capable for download but I can't just play them...   I use an android.    Already tried reinstalling... but still isn't working....

Katerina

Spotify Legend

947 Views

1 replies

0 likes

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Galaxy watch only plays music when it is NOT connected via bluetooth with my phone.

PlanPremiumCountry BelgiumDeviceIphone 8Operating SystemIOS 12My Question or IssueWhen my phone is connected via bluetooth to my galaxy watch,spotify will not playback on the watch.The weird thing is that i sometimes can scroll through my playlists,s...

Newbie

  Plan Premium Country  Belgium Device Iphone 8 Operating System IOS 12 My Question or Issue When my phone is connected via bluetooth to my galaxy watch,spotify will not playback ...

kardzejewski

Newbie

1541 Views

2 replies

3 likes

  • 1541 Views
  • 2 replies
  • 3 likes

problème de connexion spotify android

Bonjour, j'écoute souvent spotify en mode 'hors connexion', et il arrive que l'appli se déconnecte de mon compte. Malheuresement, une fois déconnecté, il m'est impossible de me reconnecter à l'appli. A chaque fois que j'essaie, ça me met : 'Vous êtes...

Newbie

Bonjour,   j'écoute souvent spotify en mode 'hors connexion', et il arrive que l'appli se déconnecte de mon compte.   Malheuresement, une fois déconnecté, il m'est impossible de me reco...

3087 Views

0 replies

22 likes

  • 3087 Views
  • 0 replies
  • 22 likes

Spotify turns itself off when it feels like it.

PlanPremiumCountry SwedenSamsung galaxy 8+Operating SystemAndroid 8.0 My Question or Issue Spotify will play a couple of songs, then it stops playing, it dissapears from the dragdown menu and never returns. When i open the list of active apps spotify...

Casual Listener

  Plan Premium Country  Sweden Samsung galaxy 8+ Operating System Android 8.0   My Question or Issue  Spotify will play a couple of songs, then it stops playing, it diss...

KAIKHATU

Casual Listener

2068 Views

3 replies

1 likes

  • 2068 Views
  • 3 replies
  • 1 likes

"go online to search millions of songs" but online

PlanPremiumCountry GermanyDevice(Samsung galaxy s7)Operating System(Android ) My Question or Issue Hey. I have a problem with spotify premium on my galaxy s7. It says "go online to search millions of songs" when trying to search even though i got int...

Casual Listener

Plan Premium Country  Germany Device (Samsung galaxy s7) Operating System (Android )   My Question or Issue  Hey. I have a problem with spotify premium on my galaxy s7. It sa...

Billy-J

Spotify Star

1133 Views

1 replies

0 likes

  • 1133 Views
  • 1 replies
  • 0 likes

I can't share a song to Instagram story!

PlanPremium StudentCountryThe NetherlandsDeviceSamsung Galaxy S7 (SM-G930F)Operating SystemAndroid version 8.0.0Spotify8.4.72.845 armV7Instagram64.0.0.14.96 My Question or IssueI can't share a song to Instagram story! I reinstalled both Spotify and I...

Casual Listener

  Plan Premium Student Country The Netherlands Device Samsung Galaxy S7 (SM-G930F) Operating System Android version 8.0.0 Spotify 8.4.72.845 armV7 Instagram 64.0.0.14.96  &nbsp...

tiesfa

Casual Listener

791 Views

2 replies

0 likes

  • 791 Views
  • 2 replies
  • 0 likes

Local numbers on other devices

PlanPremiumCountry HollandDeviceHuawei P20 liteOperating SystemAndroid 8.0.0 My Question or Issue I have seen some of the other forum posts for this but they don't help.I have in I'll the devises around 300 numbers downloaded but I have 1 local song ...

Casual Listener

  Plan Premium Country  Holland Device Huawei P20 lite Operating System Android 8.0.0   My Question or Issue  I have seen some of the other forum posts for this but the...

Rlychilguy

Casual Listener

345 Views

2 replies

0 likes

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No internet connection

My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfectly fine and then as soon as we turn it off and close t...

Newbie

My girlfriend and I have both been having issues with internet connection. We are both on desperate phone plans. I have AT&T and she has Sprint. Samsung Galaxy S6 and S7. The app will work perfec...

jsannn

Community Legend

279 Views

1 replies

0 likes

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  • 1 replies
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Unable to sync local files from computer to my Pixel 2 XL. I've tried pretty much everything.

I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. I've put the music into a playlist, set it to "downloaded" ...

Newbie

  I've been trying to sync up my local files from my PC to my Pixel 2 XL so that I can listen to that music on my phone. Problem is, the files just won't sync, at all. I have tried everything. ...

343 Views

0 replies

2 likes

  • 343 Views
  • 0 replies
  • 2 likes

Regarding question in [ref:_00DD0pxIW._500571mo0X2:ref]

PlanPremiumCountry BrazilMy Question or IssueThis is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref Reply to the original question was denied here in the site because the thread was old Hi, Aleksandra. Thank you very much...

Casual Listener

  Plan Premium Country  Brazil My Question or Issue This is an answer to the thread with reference code ref:_00DD0pxIW._500571mo0X2:ref   Reply to the original question was den...

483 Views

0 replies

0 likes

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Spotify changes the storage from SD to internal

My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space for it. I tried re-installing multiple times without...

Casual Listener

My Spotify changed the storage from the SD card to the Internal storage. I dont have the option to change it back. Now all my song get downloaded on the Internal storage where i dont have the space f...

Peterw97

Casual Listener

592 Views

2 replies

0 likes

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  • 2 replies
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Compartilhamento músicas no stories do Instagram

Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.

Newbie

Nao consigo fompartcompa músicas nos stories do Instagram fica em um loop e não compartilha. As vezes aparece uma mensagem para tentar compartilhar mais tarde.

1846 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

No Pick and Play on Spotify Free ?!

PlanFreeCountryUnited StatesDeviceMoto E 4Operating SystemAndroid 7.1.1 My Question or IssueI recently stopped paying for Spotify Premium and went free. I reinstalled the app on my phone a few days ago and have been using it heavily, but I am not see...

Newbie

Plan Free Country United States Device Moto E 4 Operating System Android 7.1.1   My Question or Issue I recently stopped paying for Spotify Premium and went free. I reinstalled the app...

MauriceMV

Spotify Star

683 Views

1 replies

0 likes

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  • 1 replies
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Daily Mix Disappeared

Hello, It seems all of my Daily Mix playlists have disappeared across all of my devices. I've read in other posts to try reinstalling the app, restarting the device, and waiting a couple of days. I have tried this across each of my devices and still ...

Newbie

Hello,   It seems all of my Daily Mix playlists have disappeared across all of my devices. I've read in other posts to try reinstalling the app, restarting the device, and waiting a couple of ...

MauriceMV

Spotify Star

335 Views

1 replies

0 likes

  • 335 Views
  • 1 replies
  • 0 likes

Search

PlanPremiumCountryGermany DeviceSamsung Galaxy 8Android 8.0 My Question or Issue Why do I keep getting multiple search results for one song?!?

Casual Listener

Plan Premium Country Germany   Device Samsung Galaxy 8 Android 8.0   My Question or Issue  Why do I keep getting multiple search results for one song?!?

SchoolboyJ

Casual Listener

550 Views

4 replies

0 likes

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  • 4 replies
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Spotify on sonos

PlanPremiumCountry UkDevicePixel 2 My Question or Issue My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the Spotify app it shows it playing but nothing comes out the speaker. I've recently ch...

Newbie

Plan Premium Country  Uk Device Pixel 2   My Question or Issue  My Spotify through Sonos has been working fine for years however now when I select my Sonos speaker within the S...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
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App keeps randomly pausing when streaming to bluetooth headphones

PlanFamilyCountry NZDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I got bluetooth headphones for the first time and the app KEEPS pausing (I cannot get through a single song without it pausing 3-4 times or more) when I am st...

Newbie

  Plan Family Country  NZ Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I got bluetooth headphones for the first time and the app KEEPS ...

409 Views

0 replies

0 likes

  • 409 Views
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Shazam integration vanished

Shazam integration had vanished.I had to reinstall my spotify and recreate my account (because of another unsolved problem).When i tried to send Shazam i couldn't sync a whole playlist but just open songs.I tried Deezer. But had no Deezer option in m...

Casual Listener

Shazam integration had vanished. I had to reinstall my spotify and recreate my account (because of another unsolved problem). When i tried to send Shazam i couldn't sync a whole playlist but just o...

602 Views

0 replies

2 likes

  • 602 Views
  • 0 replies
  • 2 likes

Spotify Stops Working For No Reason

PlanPremiumCountry Turkey DeviceAsus Zenfone 2 Operating SystemAndroid 5.0 My Question or Issue Spotify app stops working suddenly after using for 15 seconds. It crashes and gives an error "Unfortunately, Spotify has stopped." I reinstalled the app t...

Regular

  Plan Premium Country  Turkey  Device Asus Zenfone 2  Operating System Android 5.0   My Question or Issue  Spotify app stops working suddenly after using for...

Kleeia

Regular

1358 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Not able to store music on SD card (Xperia)

Plan Premium Country Turkey Device Xperia XZ Operating System Android Oreo My Question or IssueAlthough I have tried so many things about storing Spotify music on SD-card, none of them seems to work for me. I don't get to select it in-app because the...

Regular

Plan Premium   Country Turkey   Device Xperia XZ   Operating System Android Oreo     My Question or Issue Although I have tried so many things about storing Spotify...

Dragalus

Casual Listener

2974 Views

15 replies

1 likes

  • 2974 Views
  • 15 replies
  • 1 likes