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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387498 Views

545 replies

34 likes

Account
Free
  • 387498 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8041 Views

0 replies

7 likes

  • 8041 Views
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  • 7 likes

Certain songs not playing

PlanPremiumCountryLatviaDeviceSamsung A5 2017 My Question or Issue There are certain songs that do not play for me. And they're not showing up as gray or unavailable. In fact, my friend, who also has premium, can listen to those songs with no problem...

Newbie

Plan Premium Country Latvia Device Samsung A5 2017   My Question or Issue  There are certain songs that do not play for me. And they're not showing up as gray or unavailable. In fac...

348 Views

0 replies

0 likes

  • 348 Views
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A Pesky Folder

I don't have access to a desktop or laptop atm and am using an Android based mobile. I have a folder (the one labeled 2018) I'd like to delete for now. I may or may not have a replacement laptop in a week or so, which means I can do whatever I need. ...

Music Fan

   I don't have access to a desktop or laptop atm and am using an Android based mobile. I have a folder (the one labeled 2018) I'd like to delete for now. I may or may not have a replacemen...

scottsharlyn

Music Fan

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

Spotify opens too slow on Samsung Note 4

I am using spotify on my android but for 2 weeks the app opening too slow(in 1-2 minute) and i am seeing grey screen.After that i am using app normal.But when i close the app from task manager its opening keeps 2 min again. Here is the problem of the...

Newbie

I am using spotify on my android but for 2 weeks the app opening too slow(in 1-2 minute) and i am seeing grey screen.After that i am using app normal.But when i close the app from task manager its op...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

The notation "like" for songs in the daily mix is removed...

My Question or Issue The notation "like" for songs in the daily mix is removed, you have to re-affix, but again, everything disappears again, how to fix it?

Newbie

    My Question or Issue  The notation "like" for songs in the daily mix is removed, you have to re-affix, but again, everything disappears again, how to fix it?

254 Views

0 replies

0 likes

  • 254 Views
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Open Spotify Playlist in Browser, Not App

PlanPremiumCountry USDeviceNexus 5xOperating SystemAndroid My Question or Issue Whenever I try and load a playlist via chrome or firefox the link autodirects to the Spotify app instead of loading in the browser like I want. On chrome it comes up with...

Newbie

Plan Premium Country  US Device Nexus 5x Operating System Android   My Question or Issue  Whenever I try and load a playlist via chrome or firefox the link autodirects to the...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
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Spotify disappearing from the notification screen (ANDROID)

Hey when i use spotify on my samsung S9 the app stays on the notification screen but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i have to restart it. I would appreciate if you guys h...

Gig Goer

Hey when i use spotify on my samsung S9 the app stays on the notification screen but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i h...

MNC1

Gig Goer

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Punkband Depacito on force play?

PlanPremiumCountry FinlandDeviceSony Xperia XZsOperating SystemAndroid 8 My Question or Issue I have a problem with my phone and spotify. It force plays me Depacito, some anarchist punk from Southern America? I hate it, but biggest problem is that I ...

Casual Listener

Plan Premium Country  Finland Device Sony Xperia XZs Operating System Android 8   My Question or Issue  I have a problem with my phone and spotify. It force plays me Depacito...

fokemon

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Shuffle all songs in large playlists

PlanPremiumCountry USADevicePixel 2, Amazon Show, and Windows 10 PCOperating SystemLatest Android, both spotify and OS up to date My Question or Issue I've seen this issue several times on these forums even back in 2016 and there seems to be now way ...

Newbie

Plan Premium Country  USA Device Pixel 2, Amazon Show, and Windows 10 PC Operating System Latest Android, both spotify and OS up to date   My Question or Issue  I've seen thi...

wordsmythe

Casual Listener

1101 Views

1 replies

9 likes

bug
shuffle
  • 1101 Views
  • 1 replies
  • 9 likes

Spotify connect problem

PlanPremiumcCountryBelgium DeviceSamsung Galaxy 5Windows DesktopOperating SystemAndroid 6.0.1 & Windows 10Question or IssueI use Spotify Connect between the two devices.When i play an album it works fine...I use the app on the Windows PC to choose an...

Newbie

Plan Premiumc Country Belgium  Device Samsung Galaxy 5 Windows Desktop Operating System Android 6.0.1 & Windows 10 Question or Issue I use Spotify Connect between the two devices...

574 Views

0 replies

0 likes

  • 574 Views
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Browse and charts do not appear in my tablet

PlanFreeCountry MaltaDevice(Samsung Galaxy Tab A 2016)Operating System(Android 7.0) My Question or Issue Since a week ago the Browse option don't apear neither the Charts to explore. My Spotify in the desktop and iOS version are working perfectly les...

Casual Listener

Plan Free Country  Malta Device (Samsung Galaxy Tab A 2016) Operating System (Android 7.0)   My Question or Issue  Since a week ago the Browse option don't apear neither the ...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Allview soul audio car bad

PlanFreeCountry RomaniaDeviceAllview soul x2Operating SystemAndroid 4.4.2 My Question or IssueI have audio jack in my car and after plug-in the audio cable the sound of the music is really bad quality , the bass does't work either , i tryied with dif...

Newbie

Plan Free Country  Romania Device Allview soul x2 Operating System Android 4.4.2   My Question or Issue I have audio jack in my car and after plug-in the audio cable the sound of ...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

(Android Marshmallow) Support for Ultra Power Saving Mode

First of all, the purpose of this is to revive an old discussion, mainly targeting Android Marshmallow users, even perhaps any supporters. I would like to say that Spotify, you have no clue by making this idea come true, would benefit lots non-modern...

Newbie

  First of all, the purpose of this is to revive an old discussion, mainly targeting Android Marshmallow users, even perhaps any supporters.    I would like to say that Spotify, you...

699 Views

0 replies

5 likes

Android
marshmallow
ultra-power-saving-mode
  • 699 Views
  • 0 replies
  • 5 likes

BABI JOKA FLEXIN' yesterday this song be available in USA, today he's not! Why?

PlanPremiumCountryUSA My Question or Issue BABI JOKA FLEXIN' yesterday this song be available in USA, today he's not! Why?https://open.spotify.com/album/6TlAmUO5lKFcofzz70wSwx

Newbie

Plan Premium Country USA   My Question or Issue   BABI JOKA FLEXIN' yesterday this song be available in USA, today he's not! Why? https://open.spotify.com/album/6TlAmUO5lKFcofzz70wS...

AS7

Gig Goer

2102 Views

1 replies

1 likes

  • 2102 Views
  • 1 replies
  • 1 likes

Release Radar Disappeared

Hi, My Release Radar has completely disappeared from both my desktop and phone app. It's not showing my playlists or next to Discover Weekly. Any ideas?

Newbie

Hi,   My Release Radar has completely disappeared from both my desktop and phone app. It's not showing my playlists or next to Discover Weekly. Any ideas?  

Anthonyverlingo

Newbie

715 Views

1 replies

11 likes

  • 715 Views
  • 1 replies
  • 11 likes

App running in background constantly

Spotify Premium Samsung Galaxy 9, Alienware r3Operating System( Android Oreo, Windows 10,etc.) My Question or IssueSpotify is designed to run in the background whenever it wants. This is ridiculous. I like the app when I am using it but i will not co...

Newbie

Spotify Premium  Samsung Galaxy 9,  Alienware r3 Operating System ( Android Oreo, Windows 10,etc.)   My Question or Issue Spotify is designed to run in the background whenev...

1080 Views

0 replies

1 likes

Boycott spotify. Cancel subscription
  • 1080 Views
  • 0 replies
  • 1 likes

Notification bar does not update while phone is locked

PlanPremiumCountry United StatesDevicePixel 3 XLOperating SystemAndroid 9 November security patch My Question or Issue The notification badge does not update to the current song on the lock screen if the phone was perviously locked during the change ...

Newbie

  Plan Premium Country  United States Device Pixel 3 XL Operating System Android 9 November security patch   My Question or Issue  The notification badge does not updat...

869 Views

0 replies

4 likes

Android 9.0
Notifications
pixel 3XL
  • 869 Views
  • 0 replies
  • 4 likes

Spotify always running

PlanPremiumCountry AustriaDeviceOneplus 5t Operating SystemAndroid 8 My Question or Issue Since about 2 days there I often see a message from Spotify "Verbindung zu Spotify wird hergestellt" for what reason is it connecting to what and how can I disa...

Newbie

  Plan Premium Country  Austria Device Oneplus 5t  Operating System Android 8   My Question or Issue  Since about 2 days there I often see a message from Spotify "...

ardacebi

Composer

857 Views

1 replies

0 likes

  • 857 Views
  • 1 replies
  • 0 likes

Cannot save a song

PlanPremiumDeviceSamsung Galaxy Note 8 My Question or Issue Hi, cannot save songs into my library. Read about the 10k limit though I haven't recieved any notification that I reached it. Tried removing songs so that I can add new ones. I even couldn't...

Newbie

Plan Premium Device Samsung Galaxy Note 8     My Question or Issue  Hi, cannot save songs into my library. Read about the 10k limit though I haven't recieved any notification th...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Spotify hangs - is there a fix?

PlanPremiumCountry Canada Device(iPhone 7, galaxy s8+) My Question or IssueWhen I try to search or browse, Spotify hangs and times out The error says I am not connected to the Internet but I am. Usually this happens whenever I leave the app and retur...

Newbie

Plan Premium Country  Canada  Device (iPhone 7, galaxy s8+)   My Question or Issue When I try to search or browse, Spotify hangs and times out  The error says I am not con...

1097 Views

0 replies

2 likes

hangs
iPhone 7 Plus
s8+
  • 1097 Views
  • 0 replies
  • 2 likes