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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify constantly stops my music and starts playing something else.

Recently Spotify has started acting pretty weird. To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself over to a Firefox Web Player and starts playing a random song t...

Casual Listener

Recently Spotify has started acting pretty weird.   To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself ove...

1031 Views

0 replies

1 likes

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Discover Weekly isn't displaying

Plan- Premium (student discount)Country- USADevice- Google Pixel 1Operating System- Android Pie (9.0) My Question or IssueI have had Spotify Premium for about three weeks, and I haven't had access to the typical weekly Discover Playlist. While I *do*...

Newbie

  Plan- Premium (student discount) Country- USA Device- Google Pixel 1 Operating System- Android Pie (9.0)   My Question or Issue I have had Spotify Premium for about three weeks, an...

Loxer

Community Legend

1164 Views

1 replies

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Making playlists from 2 PCs

PlanPremiumCountryUSA DeviceHonorOperating SystemAndroid My Question or Issue I made several playlists on one PC (1) and my phone was able to download music. I made one playlist on PC (2) and tried to download music but download waited forever. PC (2...

Newbie

Plan Premium Country USA  Device Honor Operating System Android   My Question or Issue  I made several playlists on one PC (1) and my phone was able to download music. I made...

213 Views

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Spotify keepsshutting down on Asus k007

PlanPremiumCountryNetherlands DeviceAsus k007Operating SystemAndroid 5.0.1 My Question or IssueSince a couple of weeks my Spotify keeps shutting down spontaneously.When I put my internet connection off and restart Spotify, then putting my internet ba...

Newbie

Plan Premium Country Netherlands   Device Asus k007 Operating System Android 5.0.1   My Question or Issue Since a couple of weeks my Spotify keeps shutting down spontaneously. W...

230 Views

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Can't play podcast on mobile

I have a samsung a5 . I have been listening to a podcast for the last 6 months and today i cannot play it anymore. And i can't play any other one as well. Once i press the episode button i just get a written description and thats it please help.P.sI ...

Newbie

I have a samsung a5 . I have been listening to a podcast for the last 6 months and today i cannot play it anymore. And i can't play any other one as well. Once i press the episode button i just get a...

403 Views

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My account shows me offline

My account dont show artist or songs when I use search button. There is "you are offline" note when i serch something or look artist page even i am at wifi or 4g+ mobile net. I was restart my phone uninstall spotify and install again. Wipe spotify ca...

Newbie

My account dont show artist or songs when I use search button. There is "you are offline" note when i serch something or look artist page even i am at wifi or 4g+ mobile net. I was restart my phone u...

222 Views

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Playlist filtering issue

PlanPremiumCountry BelgiumDeviceXiaomi PocoPhone F1Operating SystemAndroid 8.1 MIUI 10 My Question or Issue Hi, when i'm filtering in the playlist, the filter doesn't stick on playing, i mean i filter "2pac" on my RAP playlist, the first song that i ...

Newbie

  Plan Premium Country  Belgium Device Xiaomi PocoPhone F1 Operating System Android 8.1 MIUI 10   My Question or Issue  Hi, when i'm filtering in the playlist, the filt...

Angry_Andre

Visitor

1436 Views

3 replies

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Download to SD Card option no longer available

PlanPremiumDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or IssueThis morning I discovered that all of my songs are no longer downloaded. I downloaded them again, but now there's no option for me to store my songs on my SD card. Cli...

Casual Listener

Plan Premium Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue This morning I discovered that all of my songs are no longer downloaded. I downloaded them agai...

daniel051529

Newbie

968 Views

2 replies

1 likes

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Play button missing in all podcast episodes list

Hi,I've been listening to podcasts with spotify For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes. Downloading them doesn't help as well since even when they'...

Newbie

Hi, I've been listening to podcasts with spotify  For a long time. Since last week or so, the "play" button in each episode in a podcast's episodes list is missing, thus i can't play episodes....

466 Views

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Podcast player

PlanPremiumCountry DeviceLG 4Operating SystemAndroid My Question or Issue Hi,Where did the "play" button go under "Podcasts"? It was there up until few days ago and now it's gone. Downloading doesn't help too.Thanks

Newbie

Plan Premium Country   Device LG 4 Operating System Android    My Question or Issue  Hi, Where did the "play" button go under "Podcasts"? It was there up until few days...

212 Views

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Spotify keeps randomly pausing

DeviceHuawei P9 LiteMy Question or IssueI have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in background) or literally in the middle of browsing in another ap...

Newbie

Device Huawei P9 Lite My Question or Issue I have always used Spotify and I never had any problems, but recently it started pausing randomly - either when I open another app (Spotify is in backgro...

jsannn

Community Legend

343 Views

1 replies

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Solved!! Spotify keeps telling me im offline.

PlanPremiumCountry LithuaniaDeviceOne Plus 5TOperating SystemAndroid My Question or Issue Hi my app keeps playing online music (not dwonloaded songs) but when i try to like them and/or use search it sais not available in offline mode (for search) and...

Newbie

  Plan Premium Country  Lithuania Device One Plus 5T Operating System Android   My Question or Issue   Hi my app keeps playing online music (not dwonloaded  songs...

jsannn

Community Legend

982 Views

1 replies

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How do I let Spotify know there suggested songs are VERY OFF?

Plan: Free/PremiumCountry: USADevice: LG PhoneOperating System: Android Nougat My Question or Issue I have playlists that I don't have any problems with, but there is ONE that your algorithm is way off, as it adds inappropriate songs. The playlist is...

Newbie

Plan: Free/Premium Country: USA Device: LG Phone Operating System: Android Nougat   My Question or Issue  I have playlists that I don't have any problems with, but...

235 Views

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1 likes

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Adding songs to a playlist

PlanFreeCountry DeviceSamsung galaxy s7 edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI used to able to add music on my android device from the top of my playlist near the shuffle play button. It would give out many ...

Casual Listener

  Plan Free Country   Device Samsung galaxy s7 edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I used to able to add music on my an...

226 Views

0 replies

1 likes

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Shuffle not playing all songs

PlanFreeCountryUSA Device(Samsung Galaxy S8)Operating System( Android Oreo) My Question or IssueShuffle isn't playing all the songs in my playlist. I listen to Spotify a lot, and usually go through my whole playlist in a week. But it has been two wee...

Newbie

  Plan Free Country USA   Device (Samsung Galaxy S8) Operating System ( Android Oreo)   My Question or Issue Shuffle isn't playing all the songs in my playlist. I list...

450 Views

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Organizing Downloaded Podcasts

PlanPremiumCountry USADeviceHuawei Honor 6xOperating SystemAndroid My Question or Issue Is there any way to organize downloaded episodes of podcasts, or create a playlist from them?

Newbie

Plan Premium Country  USA Device Huawei Honor 6x Operating System Android   My Question or Issue  Is there any way to organize downloaded episodes of podcasts, or create a pl...

Rooks103

Casual Listener

922 Views

1 replies

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'Go online to see menu' nightmare

PlanPremiumCountryMexicoDeviceSamsung Galaxy Note 4 & iPad 2Operating SystemAndroid 6.0.1 & iOS 9.3.5Spotify version8.4.72.845 Ok so I'm going to keep it simple: when I want to add a song to the queue list, I can't do it because the music menu never ...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy Note 4 & iPad 2 Operating System Android 6.0.1 & iOS 9.3.5 Spotify version 8.4.72.845   Ok so I'm going to keep it simple: wh...

1083 Views

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Search says spotify is offline

When I try to search songs/artists on my samsung galaxy s7 it says that there is no interstate connection even though I can browse in internet in my web browser and listen songs on home screen of add spotify app.

Newbie

When I try to search songs/artists on my samsung galaxy s7 it says that there is no interstate connection even though I can browse in internet in my web browser and listen songs on home screen of add...

iondjp

Casual Listener

493 Views

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android search offline
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Superuser Contribution Cannot sync local files

PlanPremiumCountryFrance DeviceHonor 5COperating SystemWindows 10 My Question or Issue Hello, I cannot sync my local files, stored on my computer, to my Android phone. Previously, the local files were already synced, but I got an issue with my phone ...

Casual Listener

Plan Premium Country France  Device Honor 5C Operating System Windows 10   My Question or Issue  Hello,   I cannot sync my local files, stored on my computer, to my An...

Peter

Spotify Legend

1101 Views

5 replies

2 likes

local files
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Spotify App shows full Username in Playscreen

 Why does the app do that and does it give a fix? It is my own playlist.

Newbie

  Why does the app do that and does it give a fix? It is my own playlist.

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