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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118375 Views

27 replies

4 likes

  • 118375 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238525 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238525 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599426 Views

79 replies

3 likes

  • 599426 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491981 Views

581 replies

42 likes

Account
Free
  • 491981 Views
  • 581 replies
  • 42 likes

No download notification on Android

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid OreoMy Question or IssueThe app doesn't show me when it's downloading something. I get no notification anymore. I've tried everything but i can't make it work. Is anyone having the same proble...

Casual Listener

Plan Premium Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue The app doesn't show me when it's downloading something. I get no notification anymore. I've ...

Jan72

Newbie

2788 Views

10 replies

7 likes

  • 2788 Views
  • 10 replies
  • 7 likes

Solved!!Superuser Contribution Spotify on Galaxy Watch

Hi,I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch. I've seen a friend's one and the app does not appear to have a search function on the watch app to find a spec...

Casual Listener

Hi, I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch.    I've seen a friend's one and the app does ...

Adamsonn

Regular

7173 Views

7 replies

0 likes

Galaxy Watch
Samsung
  • 7173 Views
  • 7 replies
  • 0 likes

No access to podcast in offline mode or without internet connection

PlanPremiumCountryGermany Device(Samsung Galaxy S7)Operating System(Android 8.0.0) My Question or IssueDownloaded podcasts disappear in offline mode (Premium). And not only that, without an online connection you can no longer access your own podcasts...

Visitor

Plan Premium Country Germany   Device (Samsung Galaxy S7) Operating System (Android 8.0.0)   My Question or Issue Downloaded podcasts disappear in offline mode (Premium). And not...

alswanky

Casual Listener

775 Views

1 replies

2 likes

  • 775 Views
  • 1 replies
  • 2 likes

Android interface lost options

The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons.Plus, when I set up the Playlist Radio station, I received a very ...

Casual Listener

The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons. Plus, when I ...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
  • 0 likes

Superuser Contribution Se borran mis canciones descargadas

Estoy arto de este problema , se supone que estoy pagando para este servicio, la principal ventaja de este es ese, tener tu musica disponible para que puedas escucharla en cualquier momento, pero oh sorpresa!, esa playlist que se tardo tanto en bajar...

Casual Listener

Estoy arto de este problema , se supone que estoy pagando para este servicio, la principal ventaja de este es ese, tener tu musica disponible para que puedas escucharla en cualquier momento, pero oh ...

Chuchuli

Regular

114771 Views

19 replies

95 likes

  • 114771 Views
  • 19 replies
  • 95 likes

"Sort Playlist" button does nothing

PlanPremiumCountryUSDeviceGalaxy S9Operating SystemAndroid 8.0.0 My Question or IssueWhen I click "sort playlist" from the in-playlist menu (containing Add songs, Find in Playlist, etc.) the menu simply dissapears and no options for sorting the playl...

Newbie

Plan Premium Country US Device Galaxy S9 Operating System Android 8.0.0   My Question or Issue When I click "sort playlist" from the in-playlist menu (containing Add songs, Find i...

652 Views

0 replies

0 likes

bug
  • 652 Views
  • 0 replies
  • 0 likes

Playlist not auto-updating when I connect to WiFi

PlanPremiumCountryPH DeviceAsus Zenfone 5 ZE620KLOperating SystemAndroid Oreo My Question or IssueBefore, I only open the Spotify App and it will now show on my Phone's notification bar that my downloaded playlists are now updating (Downloading Icon ...

Newbie

Plan Premium Country PH   Device Asus Zenfone 5 ZE620KL Operating System Android Oreo   My Question or Issue Before, I only open the Spotify App and it will now show on my Phone'...

508 Views

0 replies

0 likes

Auto download
Notification Icon
  • 508 Views
  • 0 replies
  • 0 likes

A potential bug involving aux cord and bluetooth

PlanPremium (student plan)Country USADeviceXiaomi Mi Max 2Operating SystemAndroid: 7.1.1 NMF26F, MIUI Version: MIUI Global 9.6.3.0 My Question or Issue I have a car I use an aux cord in and a pair of wireless earbuds (LG HBS770) that I use throughout...

Casual Listener

Plan Premium (student plan) Country  USA Device Xiaomi Mi Max 2 Operating System Android: 7.1.1 NMF26F, MIUI Version: MIUI Global 9.6.3.0   My Question or Issue  I have a car...

521 Views

0 replies

0 likes

  • 521 Views
  • 0 replies
  • 0 likes

Local files when switching from iPhone to Android

Am about to switch from iPhone to Android. Is there a quick way to avoid manually re-downloading my local files?

Casual Listener

  Am about to switch from iPhone to Android. Is there a quick way to avoid manually re-downloading my local files? 

AeroZ

Composer

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

How to find my mp3 in Spotify's online Library easily

Hi, I would like to know, if it's possible to find my different mp3 in the Spotify Library (in the cloud) ? Is there a solution to find these mp3 ? I wouldn't like to search one by one on spotify, the song artist and the name. Is there a more easier ...

Casual Listener

Hi,   I would like to know, if it's possible to find my different mp3 in the Spotify Library (in the cloud) ? Is there a solution to find these mp3 ? I wouldn't like to search one by one ...

607 Views

0 replies

1 likes

  • 607 Views
  • 0 replies
  • 1 likes

Picture on Profile

PremiumSamsung Galaxy S8 My Question or IssueWhen playing Spotify for any amount of time the songs will spontaneously pause, or skip. Impossible to listen to a song the whole way through without this happening. Spotify will play 3 seconds of a song a...

Newbie

Premium Samsung Galaxy S8   My Question or Issue When playing Spotify for any amount of time the songs will spontaneously pause, or skip. Impossible to listen to a song the whole way through...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Superuser Contribution unable to advance song with bluetooth controller?

I have the bose soundsport headphones and pixel 2 XL. Am able to use the button on the headphones to advance the songs no problem on Google play music. However, this doesnt work on spotify. I did a search of the forums and some someone recommended en...

Casual Listener

I have the bose soundsport headphones and pixel 2 XL. Am able to use the button on the headphones to advance the songs no problem on Google play music.  However, this doesnt work on spotify. &n...

Guido

Spotify Legend

796 Views

2 replies

0 likes

  • 796 Views
  • 2 replies
  • 0 likes

How to turn off auto play when connected to Bluetooth devices

Everytime my phone connects to any Bluetooth device, Spotify automatically starts playing the last track. I have searched in the Spotify and phone settings (OnePlus 6) and I am unable to find any options to disable this feature. I have searched all o...

Casual Listener

Everytime my phone connects to any Bluetooth device, Spotify automatically starts playing the last track.   I have searched in the Spotify and phone settings (OnePlus 6) and I am unable to fin...

Tupe77

Newbie

1681 Views

1 replies

7 likes

  • 1681 Views
  • 1 replies
  • 7 likes

Motorola E5 Lock Screen

PlanFree/PremiumCountry DeviceMotorola E5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why doesn't Spotify show on my lock screen? It used to, but now it doesn't.

Newbie

Plan Free/Premium Country   Device Motorola E5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Why doesn't Spotify show on my lock scree...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes

No text to speech in search on Galaxy S9+

PlanPremiumCountryFinland DeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueI recently switched from Nexus 5X to Galaxy S9+, and noticed that Text to Speech function is disabled in my new phone's keyboard. It used to work with ...

Newbie

Plan Premium Country Finland  Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue I recently switched from Nexus 5X to Galaxy S9+, and noticed that Text...

421 Views

0 replies

0 likes

Samsung
text-to-speech
  • 421 Views
  • 0 replies
  • 0 likes

data saver won't turn off

hello all,this is a new issue for me..I'm using spotify premium in many devices, but i just discovered that my data saver is always on, it won't turn off.. recently used devices is google pixel 2 xl and one plus 6.. both is android pie 9.0..i tried m...

Newbie

hello all, this is a new issue for me.. I'm using spotify premium in many devices,  but i just discovered that my data saver is always on, it won't turn off..  recently used devices is ...

HamsterHam

Regular

2595 Views

1 replies

10 likes

  • 2595 Views
  • 1 replies
  • 10 likes

Spotify Crashes When I Use Search

PlanFree/PremiumCountryUSADeviceAcer ChromebookOperating SystemChrome OS/Android My Question or IssueEvery time I try to use the search bar on Spotify it crashes. Ever since the Browse and Search button were combined together the search does not work...

Casual Listener

Plan Free/Premium Country USA Device Acer Chromebook Operating System Chrome OS/Android   My Question or Issue Every time I try to use the search bar on Spotify it crashes. Ever since ...

jasonlivestodie

Casual Listener

4063 Views

10 replies

2 likes

  • 4063 Views
  • 10 replies
  • 2 likes

Superuser Contribution Only "Shuffle Play" button w/ Family Premium

Hi I have a Family Premium subscription plan and have been using spotify for a long time. Today when I turned on my App on Android, I can only select "Shuffle Play" for albums. I can play the album normally if I select the first song and let it roll ...

Casual Listener

  Hi   I have a Family Premium subscription plan and have been using spotify for a long time.   Today when I turned on my App on Android, I can only select "Shuffle Play" for albu...

Noah

Community Legend

4404 Views

7 replies

0 likes

  • 4404 Views
  • 7 replies
  • 0 likes

Solved!! Customized Playlists

PlanPremiumCountry TurkeyDeviceHuawei G8Operating SystemAndroid 6.0 My Question or IssueHello everyone!I saw these featured playlist createn by Spotify. You'll see what I want to tell in the attachments. (Can't add attachments but I made a link) List...

Music Fan

Plan Premium Country  Turkey Device Huawei G8 Operating System Android 6.0   My Question or Issue Hello everyone! I saw these featured playlist createn by Spotify. You'll see wha...

Matalo

Roadie

1529 Views

3 replies

0 likes

Customization
customize
  • 1529 Views
  • 3 replies
  • 0 likes

Spotify App No Longer Recognizes SD Card

My Question or Issue With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pause itself. I decided to uninstall the app and reinstall it...

Newbie

My Question or Issue  With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pau...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes