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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194328 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194328 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535515 Views

78 replies

3 likes

  • 535515 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438923 Views

565 replies

37 likes

Account
Free
  • 438923 Views
  • 565 replies
  • 37 likes

App crahses constantly

PlanPremiumCountryGermany DeviceSamsung Galaxy A3 (2017))Operating SystemAndroid My Question or Issue Hi everyone! Whenever I the App on my mobile, i takes a very long time (even though the connection to the internet is very good) to load the menu. E...

Newbie

Plan Premium Country Germany   Device Samsung Galaxy A3 (2017)) Operating System Android   My Question or Issue  Hi everyone!   Whenever I the App on my mobile, i tak...

477 Views

0 replies

1 likes

  • 477 Views
  • 0 replies
  • 1 likes

Bad Sound Quality

I have a Spotify premium account and I've noticed ever since I had it, my sound quality when I'm in data has gone down. My downloaded music plays just fine, it's just when I'm on data. I have a Pixel 2 phone if anyone needs to know.

Newbie

I have a Spotify premium account and I've noticed ever since I had it, my sound quality when I'm in data has gone down. My downloaded music plays just fine, it's just when I'm on data. I have a Pixel...

Mantisentil

Community Legend

1237 Views

1 replies

0 likes

  • 1237 Views
  • 1 replies
  • 0 likes

Almacenamiento en "otras aplicaciones"

PlanPremiumCountry EcuadorDeviceHuawei P10Operating SystemAndroid 8.0.0 My Question or IssueCuando veo mi almacenamiento en spotify me sale un porcentaje de descargas, un porcentaje de cache y un porcentaje en "otras aplicaciones" que no sé que signi...

Casual Listener

Plan Premium Country  Ecuador Device Huawei P10 Operating System Android 8.0.0   My Question or Issue Cuando veo mi almacenamiento en spotify me sale un porcentaje de descargas, u...

Jesus46

Casual Listener

8836 Views

3 replies

1 likes

  • 8836 Views
  • 3 replies
  • 1 likes

What happened to browse moods and genre page in search

Spoiler (Highlight to read) PlanFreeCountry South africaDevice(Samsung galaxy tab A )Operating System(Android.) My Question or IssueI dont know if they did it on perpose or if my spotify is acting up but i rember that when i went to search there wher...

Casual Listener

          Plan Free Country  South africa Device (Samsung galaxy tab A ) Operating System (Android.)   My Question or Issue I dont know if they did i...

TommyB83

Newbie

1646 Views

1 replies

0 likes

genres
moods
Search
  • 1646 Views
  • 1 replies
  • 0 likes

Spotify Crashes when using "Add Songs"

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid My Question or Issue On mobile, when I hit "add songs" on a playlist, it works until I try to search for music, at which point it seems to crash.

Newbie

Plan Premium Country  USA Device Pixel 2 Operating System Android   My Question or Issue  On mobile, when I hit "add songs" on a playlist, it works until I try to search for ...

448 Views

0 replies

3 likes

  • 448 Views
  • 0 replies
  • 3 likes

Spotify Premium gone after switching to new android device

PlanPremiumCountryPoland DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I have bought new device, Samsung Galaxy S8, android alter installing Spotify and logging in my Premium access is gone.Please advise how can I get it ba...

Newbie

  Plan Premium Country Poland   Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  I have bought new device, Samsung Galaxy S8, androi...

485 Views

0 replies

0 likes

Premium accounts
  • 485 Views
  • 0 replies
  • 0 likes

Something went wrong

Im from Latvia, i have premium family spotify, i have android phone. The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log out and log in and its not working, what should i do?I will...

Newbie

Im from Latvia, i have premium family spotify, i have android phone.  The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log o...

Mantisentil

Community Legend

2361 Views

1 replies

0 likes

  • 2361 Views
  • 1 replies
  • 0 likes

Library changes when offline

PlanPremiumCountry DeviceMotorola Moto E4 PlusOperating SystemAndroid Nougat My Question or IssueHelp When I try to download all of my songs for the first time to play it in offline mode, it works fine but when I reconnect my phone to the internet an...

Newbie

Plan Premium Country   Device Motorola Moto E4 Plus Operating System Android Nougat   My Question or Issue Help   When I try to download all of my songs for the first time ...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Playlists Created by Adding Albums not being completely shuffled.

Hello, Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or is it the way that shuffle was set to be?

Newbie

Hello,   Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or i...

416 Views

0 replies

0 likes

  • 416 Views
  • 0 replies
  • 0 likes

Picture won't show

PlanPremiumCountry IndonesiaDeviceXiaomi Mi 5Operating System Android 8.0My Question or IssuePicture for Album, Song, Daily Mix, Artist, and others won't show. I've try clean cache and reinstall it but still doesn't work and my connection is normal

Newbie

Plan Premium Country  Indonesia Device Xiaomi Mi 5 Operating System  Android 8.0 My Question or Issue Picture for Album, Song, Daily Mix, Artist, and others won't show. I've try cl...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Spotify Android Save/Remove Buttons not working

On my Spotify App as of recently I have been unable to save/remove songs without constantly restarting my phone. I go to any song, hit the plus or save button and it doesn't work. I also cannot remove songs from my library. Also on desktop(windows 10...

Newbie

On my Spotify App as of recently I have been unable to save/remove songs without constantly restarting my phone. I go to any song, hit the plus or save button and it doesn't work. I also cannot remov...

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
  • 0 likes

Spotify has stopped notification

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy s9 and wait a short moment i receive a " Spotify has stopped " notification and then i can't...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   Hello, When i pause the music on spotify on my samsung galaxy...

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

samsung watch + samsung s7 = trouble

Hello, I have premium account and I've installed spotify on both my devices (samsung s7 with android 8.0) and samsung watch (v. SM-R810 with tizen os).I have and annoying issue: after I used spotify on my watch (and closed it), if I receive a call on...

Newbie

Hello, I have premium account and I've installed spotify on both my devices (samsung s7 with android 8.0) and samsung watch (v. SM-R810 with tizen os). I have and annoying issue: after I used s...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Search within playlist is gone?

What happend to the search/filter function to search for songs within a playlist you already follow/made? this idea: https://community.spotify.com/t5/Implemented-Ideas/Mobile-App-Sort-and-Search/idi-p/34441 There is still a search function build in, ...

Music Fan

  What happend to the search/filter function to search for songs within a playlist you already follow/made?   this idea: https://community.spotify.com/t5/Implemented-Ideas/Mobile-Ap...

mischaz

Music Fan

558 Views

1 replies

1 likes

  • 558 Views
  • 1 replies
  • 1 likes

Spotify client and Spotify connect - connection lost

Plan: Premium FamilyCountry: Germany Device: Xiomi MIA1, BQ Aquaris X Pro Operating System: Android 8.1 Spotify version: 8.4.79.630 My setup is like that:Few Android devices connecting to Onkyo TX-8270 receiver and Teufel Raumfeld One S both via Spot...

Casual Listener

Plan: Premium Family Country: Germany   Device: Xiomi MIA1, BQ Aquaris X Pro   Operating System: Android 8.1   Spotify version: 8.4.79.630     My setup is like that...

640 Views

0 replies

0 likes

  • 640 Views
  • 0 replies
  • 0 likes

Discover Weekly playlist bug report (Minor, Ques wrong songs)

Lately (for a few weeks now) when I have hit shuffle on Discover Weekly, the app plays the first song and then ques the whole Greta Van Fleet (Anthem of the Peaceful Army) album. Now I love Greta Van Fleet, but it is kind of annoying.. I have only ex...

Casual Listener

Lately (for a few weeks now) when I have hit shuffle on Discover Weekly, the app plays the first song and then ques the whole Greta Van Fleet (Anthem of the Peaceful Army) album.    Now I...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Instagram Stories Play on Spotify Button Problem

PlanPremiumCountryTRDeviceXiaomi Redmi 5 PlusOperating SystemAndroid Oreo My Question or Issue Hello, I have "Instagram Stories" button in my spotify app. I'm sharing a song with this button, It shares album cover and song name on my story. But when ...

Newbie

Plan Premium Country TR Device Xiaomi Redmi 5 Plus Operating System Android Oreo  My Question or Issue  Hello, I have "Instagram Stories" button in my spotify app. I'm sharing...

sersemperi

Newbie

1706 Views

2 replies

5 likes

  • 1706 Views
  • 2 replies
  • 5 likes

Solved!! Download Problem

Hello from Turkey, I have Sony XZ1 and premium user. When i try download some music, spotify said like this "Not enough storage space, download stopped!". I have a 20gb+ storage space in device storage not sd kart! Please help me, i can't download an...

Casual Listener

Hello from Turkey, I have Sony XZ1 and premium user. When i try download some music, spotify said like this "Not enough storage space, download stopped!". I have a 20gb+ storage space in device stora...

mrhun

Casual Listener

1019 Views

2 replies

0 likes

  • 1019 Views
  • 2 replies
  • 0 likes

Android Wear update bug

PlanPremiumCountry New Zealand DeviceSamsung Galaxy S8+ and the ticwatch proOperating SystemTicwatch Pro: Android Wear 2.1 Samsung Galaxy S8+: OreOSpotify version: 8.4.79.630My Question or Issue: After the most recent update I connected my watch to m...

Newbie

Plan Premium Country  New Zealand  Device Samsung Galaxy S8+ and the ticwatch pro Operating System Ticwatch Pro: Android Wear 2.1  Samsung Galaxy S8+: OreO Spotify version: 8....

502 Views

0 replies

3 likes

  • 502 Views
  • 0 replies
  • 3 likes