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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110812 Views

26 replies

3 likes

  • 110812 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223139 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223139 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580107 Views

79 replies

3 likes

  • 580107 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477697 Views

577 replies

40 likes

Account
Free
  • 477697 Views
  • 577 replies
  • 40 likes

Android Spotify offline and hidden track. I'm lost, please help

PlanPremiumCountry FranceDeviceHuawey Pulp 4G My Question or Issue It's been a week since i'm trying to listen music on my new phone.I have delete every offline device and try to use spotify connect.The main problem is that spotify reconize me but I ...

Casual Listener

  Plan Premium Country  France Device Huawey Pulp 4G     My Question or Issue   It's been a week since i'm trying to listen music on my new phone. I have delete e...

captainjerik

Casual Listener

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Albums and Favorite songs

PlanFreeCountryUKDeviceNokia 6.1Operating SystemAndroid PieMy Question or IssueWhenever I favourite an album it appears on albums list, but all the music from the album is now deleted from my favourite song list. It is not possible for me to have an ...

Newbie

  Plan Free Country UK Device Nokia 6.1 Operating System Android Pie My Question or Issue Whenever I favourite an album it appears on albums list, but all the music from the album is n...

cprebels333

Newbie

1726 Views

1 replies

2 likes

  • 1726 Views
  • 1 replies
  • 2 likes

Android spotify app no longer works

PlanPremiumCountry USA DeviceSamsung Galaxy 9 PlusOperating SystemWin 10 My Question or Issue I've been using Spotify on my Android for months with little issue. All of a sudden my playlists no longer play. If a song does start playing, it usually st...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 9 Plus Operating System Win 10   My Question or Issue  I've been using Spotify on my Android for months with little issue.&nb...

580 Views

0 replies

1 likes

  • 580 Views
  • 0 replies
  • 1 likes

Galaxy watch only plays music when it is NOT connected via bluetooth with my phone.

PlanPremiumCountry BelgiumDeviceIphone 8Operating SystemIOS 12My Question or IssueWhen my phone is connected via bluetooth to my galaxy watch,spotify will not playback on the watch.The weird thing is that i sometimes can scroll through my playlists,s...

Newbie

  Plan Premium Country  Belgium Device Iphone 8 Operating System IOS 12 My Question or Issue When my phone is connected via bluetooth to my galaxy watch,spotify will not playback ...

kardzejewski

Newbie

1890 Views

2 replies

3 likes

  • 1890 Views
  • 2 replies
  • 3 likes

Nonresponsive Podcast Downloads

When I try to download multiple podcasts, the download button (and download option from the three vertical dots) becomes non-repsonsive. Same for removing downloads. This remains true even after the first 1 or 2 downloads or removals have completed. ...

Newbie

When I try to download multiple podcasts, the download button (and download option from the three vertical dots) becomes non-repsonsive. Same for removing downloads.   This remains true even a...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Spotify stuck on spinner in Android Auto

PlanPremiumCountryUnited StatesDeviceOnePlus 6TOperating SystemAndroid 9 Pie My Question or Issue I've been experiencing a rather annoying issue where anytime I open Spotify in Android Auto it just shows the loading spinner and never actually fully l...

Regular

Plan Premium Country United States Device OnePlus 6T Operating System Android 9 Pie   My Question or Issue   I've been experiencing a rather annoying issue where anytime I open S...

shogun168

Regular

1097 Views

3 replies

0 likes

  • 1097 Views
  • 3 replies
  • 0 likes

Logging in to a new Andriod phone and play list are gone

I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and still no dice. Ive logged in to my new phone, tablet...

Casual Listener

I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and s...

Noah

Community Legend

569 Views

3 replies

0 likes

  • 569 Views
  • 3 replies
  • 0 likes

Whitelist Spotify so it doesn't close automatically when you pause the music

PlanPremiumCountry FranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have t...

Gig Goer

Plan Premium Country  France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automat...

574 Views

0 replies

0 likes

  • 574 Views
  • 0 replies
  • 0 likes

Solved!! Sort playlist on phone?

PlanPremiumCountry USADeviceGoogle Pixel 1Operating SystemAndroid Oreo My Question or IssueOn my phone: I am trying to sort my starred playlist by newest added, but when I tap 'Sort playlist' I am just brought back to the playlist with no changes. Do...

Gig Goer

Plan Premium Country  USA Device Google Pixel 1 Operating System Android Oreo   My Question or Issue On my phone: I am trying to sort my starred playlist by newest added, but when...

Noah

Community Legend

1654 Views

3 replies

0 likes

Help
  • 1654 Views
  • 3 replies
  • 0 likes

I cant play my music that a moved to the SD card

PlanPremiumCountry MexicoDeviceSamsung galaxy j7 2015Operating SystemAndroid 7.1.1 My Question or Issue I cant play the music that i moved to the SD card

Newbie

Plan Premium Country  Mexico Device Samsung galaxy j7 2015 Operating System Android 7.1.1   My Question or Issue  I cant play the music that i moved to the SD card

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Solved!! My songs can not sync between my phone(android pie) and computer(win10 store)

PlanPremiumCountryPHDevicexiaomi mix2Operatin systemAndroid Pie Windows 10 My Question or IssueI log in same account on the computer and phone,but the songs can't be sync these two.This issus begin yesterday.Do you have the same issus?HOW TO SOLVE TH...

Casual Listener

Plan Premium Country PH Device xiaomi mix2 Operatin system Android Pie Windows 10   My Question or Issue I log in same account on the computer and phone,but the songs can't be sync the...

Tidicute

Casual Listener

584 Views

2 replies

0 likes

  • 584 Views
  • 2 replies
  • 0 likes

Google Assistant + Spotify Offline Mode

I'm frustrated. There have been a few threads on this subject and no reply from Spotify support. When you get in your car and want to play ONLY your downloaded music, you can put Spotify in offline mode. Great. BUT, when you're driving and can't touc...

Newbie

I'm frustrated.  There have been a few threads on this subject and no reply from Spotify support.   When you get in your car and want to play ONLY your downloaded music, you can put Spoti...

songassistant

Composer

1126 Views

1 replies

3 likes

  • 1126 Views
  • 1 replies
  • 3 likes

Sorting Playlists

This has already been stated in someone elses problem but it was in 2014 so I'ma re-state it because last time I reported something it go fixed fairly fast!My problem is that I can't put playlists in an order that I want on the Android phone! Please ...

Casual Listener

This has already been stated in someone elses problem but it was in 2014 so I'ma re-state it because last time I reported something it go fixed fairly fast! My problem is that I can't put playlists ...

jsannn

Community Legend

730 Views

4 replies

1 likes

  • 730 Views
  • 4 replies
  • 1 likes

Equalizer

PlanPremium/familyCountry DeviceHuaweiOperating SystemAndroid My Question or IssueI read that the equalizer is under settings, then playback....so I went to settings and found playback but I can't click on it to bring anything else up! I tapped it a ...

Regular

  Plan Premium/family Country   Device Huawei Operating System Android   My Question or Issue I read that the equalizer is under settings, then playback....so I went to sett...

Kmac2323

Regular

1705 Views

6 replies

1 likes

  • 1705 Views
  • 6 replies
  • 1 likes

Hidden tracks

PremiumCountryMexicoDeviceNokia 5Operating SystemAndroid 7.1 My Question or IssueThis album had like 10 tracks, oddly suddenly disappeared and now there is only one and when I download the full album, appears like I've downloaded 10 song but only app...

Casual Listener

  Premium Country Mexico Device Nokia 5 Operating System Android 7.1   My Question or Issue This album had like 10 tracks, oddly suddenly disappeared and now there is only one and...

403 Views

0 replies

0 likes

  • 403 Views
  • 0 replies
  • 0 likes

Hidden tracks

PlanPremiumCountryMexicoDeviceNokia 5Operating SystemAndroid 7.1 My Question or IssueThis album had like 10 tracks, oddly suddenly disappeared and now there is only one and when I download the full album, appears like I've downloaded 10 song but only...

Casual Listener

Plan Premium Country Mexico Device Nokia 5 Operating System Android 7.1   My Question or Issue This album had like 10 tracks, oddly suddenly disappeared and now there is only one and w...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Samsung note 9 spotify plays itself

PlanFreeCountry Australia DeviceSamsung note 9Operating SystemAndroid My Question or Issue Whenever i use the phone the spotify app just starts playing by itself. I cannot find a way to stop this. Even if i take a phone call, after the phone call it ...

Newbie

Plan Free Country  Australia  Device Samsung note 9 Operating System Android   My Question or Issue  Whenever i use the phone the spotify app just starts playing by itse...

679 Views

0 replies

0 likes

Samsung android
  • 679 Views
  • 0 replies
  • 0 likes

Headphones or speaker option

PlanPremiumCountry FranceDevice Operating SystemAndroid / Windows 10 My Question or Issue Hi. I had access to an option that asked me if I use headphones or speakers. As a headphone user I changed the setting to headphones from speaker. Right after t...

Newbie

Plan Premium Country  France Device   Operating System Android / Windows 10   My Question or Issue  Hi. I had access to an option that asked me if I use headphones or sp...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Can I move spotify files manually to SD-card? (see extra info in my post)

Jow community, My question is actually simple.Can I move my spotify files manually or will that mess them up? Some extra information.So I was looking at my memory on my phone and I saw that spotify takes up 3 GB (thats like 40% of my phone memory). S...

Newbie

Jow community, My question is actually simple. Can I move my spotify files manually or will that mess them up?  Some extra information. So I was looking at my memory on my phone and I saw t...

francoboy7

Regular

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Why is spotify getting worse?

PlanPremium Country Ireland Deviceiphone Operating SystemWindows 10 My Question or IssueWhy is spotify being heralded as the next new big thing in software development when in reality it is getting worse and worse over time. Between cutting third-par...

Newbie

Plan Premium   Country  Ireland   Device iphone   Operating System Windows 10   My Question or Issue Why is spotify being heralded as the next new big thing in s...

cgunzelman

Newbie

1007 Views

1 replies

3 likes

  • 1007 Views
  • 1 replies
  • 3 likes