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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118361 Views

27 replies

4 likes

  • 118361 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238493 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238493 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599384 Views

79 replies

3 likes

  • 599384 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

491951 Views

581 replies

42 likes

Account
Free
  • 491951 Views
  • 581 replies
  • 42 likes

Superuser Contribution Problema para descargar música

Buenos días/tardes/noches, tengo un problema con las descargas de musica a mi dispositivo (tengo cuenta premium vigente).Empeze a añadir nuevas canciones a mi musica pero se tarda BASTANTE tiempo en descargar la musica, borre mis descargar y las empe...

Newbie

Buenos días/tardes/noches, tengo un problema con las descargas de musica a mi dispositivo (tengo cuenta premium vigente). Empeze a añadir nuevas canciones a mi musica pero se tarda BASTANTE tiempo e...

Jemi

Spotify Legend

4154 Views

1 replies

1 likes

  • 4154 Views
  • 1 replies
  • 1 likes

[Android][Radio] Thumbs down for Daily Mix does nothing

I listen mostly in my car using Android Auto and often listen to Daily Mixes so I don't have to fuss with choosing tracks. However, hitting thumbs down doesn't change the station at all. If I thumbs down using the regular interface, I can ban the son...

Casual Listener

I listen mostly in my car using Android Auto and often listen to Daily Mixes so I don't have to fuss with choosing tracks. However, hitting thumbs down doesn't change the station at all. If I thumbs ...

563 Views

0 replies

0 likes

Android
Radio
  • 563 Views
  • 0 replies
  • 0 likes

Superuser Contribution App issues android

PlanPremiumCountryNew Zealand DeviceS9+Operating SystemAndroid Oreo My Question or IssueThe Android app is really slow and laggy. Everything takes ages to load, I've reinstalled my app, reset my phone, cleared the cache, literally everything. It's sl...

Visitor

  Plan Premium Country New Zealand  Device S9+ Operating System Android Oreo   My Question or Issue The Android app is really slow and laggy. Everything takes ages to l...

Jemi

Spotify Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded data after Log out?

My Question or Issue Hello. I let a friend log in to his premium account on my phone and download some of his stuff on there too to listen to.Since then he has logged out. Does his downloaded stuff still take up space on my memory? If so how do I del...

Newbie

My Question or Issue  Hello. I let a friend log in to his premium account on my phone and download some of his stuff on there too to listen to. Since then he has logged out. Does his downloade...

Jemi

Spotify Legend

3030 Views

1 replies

0 likes

  • 3030 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps crashing

My Question or Issue Hi. I seem to have quite a complex situatuon here. I'm subscribed to a family premium plan and I've paid the fee for until April 2019. The problem is I live in Serbia now, and my plan is made from Italy. The app works perfectly o...

Newbie

My Question or Issue  Hi. I seem to have quite a complex situatuon here. I'm subscribed to a family premium plan and I've paid the fee for until April 2019. The problem is I live in Serbia now,...

Jemi

Spotify Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files trouble not playing on Android

PlanPremiumCountryUS DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I'm having an ongoing problem and I don't know whether it's related to my phone or my desktop (Windows), or perhaps neither. I fully understand the mechanics...

Newbie

Plan Premium Country US  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I'm having an ongoing problem and I don't know whether it's relate...

Jemi

Spotify Legend

473 Views

1 replies

0 likes

  • 473 Views
  • 1 replies
  • 0 likes

Playlist sorting on Galaxy Watch

PlanPremiumCountryUSA DeviceSamsung Watch My Question or Issue Just got the Samsung Galaxy Watch specifically for offline Spotify music. But I can't organize how my songs are listed (artist, song title, etc.). Am I missing a setting somewhere? This s...

Regular

Plan Premium Country USA    Device Samsung Watch   My Question or Issue  Just got the Samsung Galaxy Watch specifically for offline Spotify music. But I can't organize ho...

Wkp82

Regular

1852 Views

1 replies

2 likes

  • 1852 Views
  • 1 replies
  • 2 likes

Superuser Contribution Podcasts won't load at all when offline.

Plan PremiumDeviceSamsung Galaxy S8 plusMy Question or IssueEverytime I'm offline and I try to access the podcasts page it never loads. Yes I have downloaded the podcasts for offline use. Doesn't matter at all when I'm offline none of the podcasts or...

Casual Listener

Plan Premium Device Samsung Galaxy S8 plus My Question or Issue Everytime I'm offline and I try to access the podcasts page it never loads. Yes I have downloaded the podcasts for offline use...

Jemi

Spotify Legend

1312 Views

1 replies

0 likes

  • 1312 Views
  • 1 replies
  • 0 likes

Superuser Contribution all offline song gone when I restat my phone

All offline song gone when I restart my phone yesterday.How can I get it back ? Those song have been save on my sd card. PlanPremium Operating System Android

Newbie

All offline song gone when I restart my phone yesterday. How can I get it back ? Those song have been save on my sd card.   Plan Premium   Operating System  Android  

Katerina

Spotify Legend

440 Views

1 replies

0 likes

  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song artworks not showing on Instagram story

Plan PremiumCountry FranceDevice AnyOperating System Android 8.0, iOS 12.1 Hello, I have noticed that when I want to share a song, artist or album (tested all these out before posting here) as an Instagram story, the generated story only displays a g...

Regular

  Plan Premium Country France Device Any Operating System Android 8.0, iOS 12.1    Hello, I have noticed that when I want to share a song, artist or album (te...

Katerina

Spotify Legend

2345 Views

1 replies

0 likes

  • 2345 Views
  • 1 replies
  • 0 likes

Android casting through Chromecast problems

PlanPremiumCountryAustralia Device Operating System My Question or IssueFirst, where is the board for casting? Second, when casting From my android phone I’m often disconnected or other sync problems. People complain many times about this but I see n...

Newbie

  Plan Premium Country Australia   Device   Operating System   My Question or Issue First, where is the board for casting?   Second, when casting From my android...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Samsung Galaxy Watch / Tizen Spotify Playback

PlanPremiumCountryAustraliaDevice(Samsung Galaxy WatchOperating SystemTizen My Question or Issue So I've just got a new Samsung Galaxy Watch, & I've come across the playback issue. After using the speaker (via Bixby, a phone call, etc) the Spotify ap...

Newbie

Plan Premium Country Australia Device (Samsung Galaxy Watch Operating System Tizen   My Question or Issue  So I've just got a new Samsung Galaxy Watch, & I've come across the ...

552 Views

0 replies

5 likes

  • 552 Views
  • 0 replies
  • 5 likes

Widgets

Hello, when I first installed Spotify, the widget was in full screen on the phone's lock screen.how do I get this back? My phone: Xiaomi Redmi 5 Plus

Newbie

Hello, when I first installed Spotify, the widget was in full screen on the phone's lock screen.how do I get this back? My phone: Xiaomi Redmi 5 Plus

409 Views

0 replies

1 likes

  • 409 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Liking a song gone, so is the list of favorites

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanPremiumCountry Reside in the USA, visiting Spain right nowDevicesGoogle Plex 3 and Microsoft Surface Pro 5Operating SystemAndro...

Newbie

None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Premium Country  Reside in the USA, visiting Spain right now Dev...

Katerina

Spotify Legend

501 Views

1 replies

1 likes

  • 501 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can see a song that I'm looking for but i can't listen it...

I realized that when my friend told me to check out one song. I searched for it and i didn't find it. Then i looked for it on Google and i found a link to that song on Spotify. I saw that song in album i looked in before... The title of song was grey...

Newbie

I realized that when my friend told me to check out one song. I searched for it and i didn't find it. Then i looked for it on Google and i found a link to that song on Spotify. I saw that song in alb...

Jemi

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Regional restrictions?

Does Deadmau5 ban HongKong?It was fine last week and now some of the music especially the music I like and add to the playlist are lockup whether is old/new .

Casual Listener

Does Deadmau5 ban HongKong?It was fine last week and now some of the music especially the music I like and add to the playlist are lockup whether is old/new .  

Jemi

Spotify Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App doesn't work at all

PlanPremiumCountryRomaniaDeviceSony xperia xa 2Operating SystemAndroid Oreo It all started last evening, the app stopped working mid-playlist and since then I haven't been able to get it to function properly. When I open it, all I can see is a black ...

Newbie

Plan Premium Country Romania Device Sony xperia xa 2 Operating System Android Oreo   It all started last evening, the app stopped working mid-playlist and since then I haven't been...

Jemi

Spotify Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bass Sounds Terrible

i have an iphone 8 with spotify premium and my songs with a louder or more prominent bass sound really bad every time a bass goes off. it sounds completely fine for others and the songs sound perfect on youtube, so it’s not my headphones. please some...

Casual Listener

i have an iphone 8 with spotify premium and my songs with a louder or more prominent bass sound really bad every time a bass goes off. it sounds completely fine for others and the songs sound perfect...

Jemi

Spotify Legend

2302 Views

1 replies

1 likes

  • 2302 Views
  • 1 replies
  • 1 likes

Search feature on playlists

PlanPremiumCountry ScotlandDeviceOnePlus 3TOperating SystemAndroid 8 My Question or Issue I no longer have the search feature on my playlists when I scroll up for the search bar it just stops.

Casual Listener

Plan Premium Country  Scotland Device OnePlus 3T Operating System Android 8   My Question or Issue  I no longer have the search feature on my playlists when I scroll up for t...

rabbit23456

Casual Listener

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Songs start playing after watching a video

PlanFreeCountry AustraliaDevice(Samsung Galaxy 8Operating System(Android My Question or Issue I pause a song as I am done listening and exit out of the app. Hours later I might have a video ad pop up in a game I am playing. My media sound is off. The...

Newbie

Plan Free Country  Australia Device (Samsung Galaxy 8 Operating System (Android    My Question or Issue  I pause a song as I am done listening and exit out of the app. ...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes