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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106953 Views

26 replies

3 likes

  • 106953 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216745 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216745 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570452 Views

78 replies

3 likes

  • 570452 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470231 Views

577 replies

40 likes

Account
Free
  • 470231 Views
  • 577 replies
  • 40 likes

Spotify stuck on spinner in Android Auto

PlanPremiumCountryUnited StatesDeviceOnePlus 6TOperating SystemAndroid 9 Pie My Question or Issue I've been experiencing a rather annoying issue where anytime I open Spotify in Android Auto it just shows the loading spinner and never actually fully l...

Regular

Plan Premium Country United States Device OnePlus 6T Operating System Android 9 Pie   My Question or Issue   I've been experiencing a rather annoying issue where anytime I open S...

shogun168

Regular

1072 Views

3 replies

0 likes

  • 1072 Views
  • 3 replies
  • 0 likes

Logging in to a new Andriod phone and play list are gone

I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and still no dice. Ive logged in to my new phone, tablet...

Casual Listener

I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and s...

Noah

Community Legend

564 Views

3 replies

0 likes

  • 564 Views
  • 3 replies
  • 0 likes

Whitelist Spotify so it doesn't close automatically when you pause the music

PlanPremiumCountry FranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have t...

Gig Goer

Plan Premium Country  France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automat...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

Solved!! Sort playlist on phone?

PlanPremiumCountry USADeviceGoogle Pixel 1Operating SystemAndroid Oreo My Question or IssueOn my phone: I am trying to sort my starred playlist by newest added, but when I tap 'Sort playlist' I am just brought back to the playlist with no changes. Do...

Gig Goer

Plan Premium Country  USA Device Google Pixel 1 Operating System Android Oreo   My Question or Issue On my phone: I am trying to sort my starred playlist by newest added, but when...

Noah

Community Legend

1621 Views

3 replies

0 likes

Help
  • 1621 Views
  • 3 replies
  • 0 likes

I cant play my music that a moved to the SD card

PlanPremiumCountry MexicoDeviceSamsung galaxy j7 2015Operating SystemAndroid 7.1.1 My Question or Issue I cant play the music that i moved to the SD card

Newbie

Plan Premium Country  Mexico Device Samsung galaxy j7 2015 Operating System Android 7.1.1   My Question or Issue  I cant play the music that i moved to the SD card

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Solved!! My songs can not sync between my phone(android pie) and computer(win10 store)

PlanPremiumCountryPHDevicexiaomi mix2Operatin systemAndroid Pie Windows 10 My Question or IssueI log in same account on the computer and phone,but the songs can't be sync these two.This issus begin yesterday.Do you have the same issus?HOW TO SOLVE TH...

Casual Listener

Plan Premium Country PH Device xiaomi mix2 Operatin system Android Pie Windows 10   My Question or Issue I log in same account on the computer and phone,but the songs can't be sync the...

Tidicute

Casual Listener

579 Views

2 replies

0 likes

  • 579 Views
  • 2 replies
  • 0 likes

Google Assistant + Spotify Offline Mode

I'm frustrated. There have been a few threads on this subject and no reply from Spotify support. When you get in your car and want to play ONLY your downloaded music, you can put Spotify in offline mode. Great. BUT, when you're driving and can't touc...

Newbie

I'm frustrated.  There have been a few threads on this subject and no reply from Spotify support.   When you get in your car and want to play ONLY your downloaded music, you can put Spoti...

songassistant

Composer

1115 Views

1 replies

3 likes

  • 1115 Views
  • 1 replies
  • 3 likes

Sorting Playlists

This has already been stated in someone elses problem but it was in 2014 so I'ma re-state it because last time I reported something it go fixed fairly fast!My problem is that I can't put playlists in an order that I want on the Android phone! Please ...

Casual Listener

This has already been stated in someone elses problem but it was in 2014 so I'ma re-state it because last time I reported something it go fixed fairly fast! My problem is that I can't put playlists ...

jsannn

Community Legend

709 Views

4 replies

1 likes

  • 709 Views
  • 4 replies
  • 1 likes

Equalizer

PlanPremium/familyCountry DeviceHuaweiOperating SystemAndroid My Question or IssueI read that the equalizer is under settings, then playback....so I went to settings and found playback but I can't click on it to bring anything else up! I tapped it a ...

Regular

  Plan Premium/family Country   Device Huawei Operating System Android   My Question or Issue I read that the equalizer is under settings, then playback....so I went to sett...

Kmac2323

Regular

1681 Views

6 replies

1 likes

  • 1681 Views
  • 6 replies
  • 1 likes

Hidden tracks

PremiumCountryMexicoDeviceNokia 5Operating SystemAndroid 7.1 My Question or IssueThis album had like 10 tracks, oddly suddenly disappeared and now there is only one and when I download the full album, appears like I've downloaded 10 song but only app...

Casual Listener

  Premium Country Mexico Device Nokia 5 Operating System Android 7.1   My Question or Issue This album had like 10 tracks, oddly suddenly disappeared and now there is only one and...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Hidden tracks

PlanPremiumCountryMexicoDeviceNokia 5Operating SystemAndroid 7.1 My Question or IssueThis album had like 10 tracks, oddly suddenly disappeared and now there is only one and when I download the full album, appears like I've downloaded 10 song but only...

Casual Listener

Plan Premium Country Mexico Device Nokia 5 Operating System Android 7.1   My Question or Issue This album had like 10 tracks, oddly suddenly disappeared and now there is only one and w...

379 Views

0 replies

0 likes

  • 379 Views
  • 0 replies
  • 0 likes

Samsung note 9 spotify plays itself

PlanFreeCountry Australia DeviceSamsung note 9Operating SystemAndroid My Question or Issue Whenever i use the phone the spotify app just starts playing by itself. I cannot find a way to stop this. Even if i take a phone call, after the phone call it ...

Newbie

Plan Free Country  Australia  Device Samsung note 9 Operating System Android   My Question or Issue  Whenever i use the phone the spotify app just starts playing by itse...

672 Views

0 replies

0 likes

Samsung android
  • 672 Views
  • 0 replies
  • 0 likes

Headphones or speaker option

PlanPremiumCountry FranceDevice Operating SystemAndroid / Windows 10 My Question or Issue Hi. I had access to an option that asked me if I use headphones or speakers. As a headphone user I changed the setting to headphones from speaker. Right after t...

Newbie

Plan Premium Country  France Device   Operating System Android / Windows 10   My Question or Issue  Hi. I had access to an option that asked me if I use headphones or sp...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Can I move spotify files manually to SD-card? (see extra info in my post)

Jow community, My question is actually simple.Can I move my spotify files manually or will that mess them up? Some extra information.So I was looking at my memory on my phone and I saw that spotify takes up 3 GB (thats like 40% of my phone memory). S...

Newbie

Jow community, My question is actually simple. Can I move my spotify files manually or will that mess them up?  Some extra information. So I was looking at my memory on my phone and I saw t...

francoboy7

Regular

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Why is spotify getting worse?

PlanPremium Country Ireland Deviceiphone Operating SystemWindows 10 My Question or IssueWhy is spotify being heralded as the next new big thing in software development when in reality it is getting worse and worse over time. Between cutting third-par...

Newbie

Plan Premium   Country  Ireland   Device iphone   Operating System Windows 10   My Question or Issue Why is spotify being heralded as the next new big thing in s...

cgunzelman

Newbie

995 Views

1 replies

3 likes

  • 995 Views
  • 1 replies
  • 3 likes

Do not share in Instagram storie

Hi I can not share songs without Instagram stories, can I help myself? 8.4.81.558 sports version8.1.0 Android versionModel: Motorola oneInstagram version 72.0.0.21.98 Thank you!

Newbie

Hi   I can not share songs without Instagram stories, can I help myself?   8.4.81.558 sports version 8.1.0 Android version Model: Motorola one Instagram version 72.0.0.21.98   ...

Noah

Community Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Share Spotify Song to Instagram Story

Country RomaniaDevice(LG)Operating System(Android 4.4.2 ) My Question or Issuecant share a spotify song on instagram i dont have the option on, how can i get it ? all apps are up to date

Casual Listener

  Country  Romania Device (LG) Operating System (Android 4.4.2 )   My Question or Issue cant share a spotify song on instagram i dont have the option on, how can i get it ? al...

Noah

Community Legend

9771 Views

7 replies

0 likes

  • 9771 Views
  • 7 replies
  • 0 likes

Superuser Contribution Vocals are too low/echo

PlanPremiumCountry EnglandDeviceHuawei P10 liteOperating SystemAndroid 8.0.0 My Question or Issue So I am listening to this album 'Nat Cole song book' by Sammy Davis Jr and the vocals sound quiet and are echoing on all of the songs in this album. Can...

Casual Listener

  Plan Premium Country  England Device Huawei P10 lite Operating System Android 8.0.0   My Question or Issue  So I am listening to this album 'Nat Cole song book' by Sa...

Peter

Spotify Legend

10617 Views

7 replies

0 likes

Echo
Low volume
vocals
  • 10617 Views
  • 7 replies
  • 0 likes

Music is playing but no sound

I just got spotify premium with the family plan and now my spotify is being weird. It was working fine the night before, so I'm not sure what is up with it?When I try to play a song it shows thats it playing on the play bar but no sound comes out. It...

Newbie

I just got spotify premium with the family plan and now my spotify is being weird. It was working fine the night before, so I'm not sure what is up with it? When I try to play a song it shows thats ...

user-removed

Not applicable

1065 Views

2 replies

0 likes

  • 1065 Views
  • 2 replies
  • 0 likes

Not downloaded music is interfering

Premium, Samsung tablet, THE Netherlands When I listen to an artist whose album I downloaded, other music (which I have not downloaded or already deleted) is mixing. I have no idea how this can happen nor how to fix it. My Question or Issue

Casual Listener

Premium, Samsung tablet, THE Netherlands   When I listen to an artist whose album I downloaded, other music (which I have not downloaded or already deleted) is mixing. I have no idea how this ...

user-removed

Not applicable

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes