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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryUnited KingdomDeviceOnePlus 5TOperating SystemAndroid Oreo 8.1 My Question or IssueHey there, I'm a long time (long long time) Spotify user, and it's only recently I've started perusing the forums. Anyway I decided I'd like to opt i...
Plan Premium Country United Kingdom Device OnePlus 5T Operating System Android Oreo 8.1 My Question or Issue Hey there, I'm a long time (long long time) Spotify user, and it's o...
Composer
1583 Views
4 replies
4 likes
PlanFreeCountry U.S./MexicoDeviceMoto G5 My Question or Issue I registered for Spotify when I was in Mexico earlier this year, but I am in the U.S. now and this is where I'll be for the duration. I can't login on the Android app. It won't recognize m...
Plan Free Country U.S./Mexico Device Moto G5 My Question or Issue I registered for Spotify when I was in Mexico earlier this year, but I am in the U.S. now and this...
Regular
505 Views
1 replies
0 likes
Hi, I've always been able to pick specific artits in my own created playlist (Over 1,500 songs) and shuffle songs just by that one artist but all of a sudden but all of a sudden it will not work and Spotify seem unable to help,I'm a premium user and ...
Hi, I've always been able to pick specific artits in my own created playlist (Over 1,500 songs) and shuffle songs just by that one artist but all of a sudden but all of a sudden it will not ...
300 Views
0 replies
0 likes
PlanPremiumCountry USDeviceGalaxy S8Operating SystemAndroid 8.0 My Question or Issue Spotify will not let me search for a song or artist. Every time I try, it says to go online to search. I know that im online, because browse and discover work perfec...
Plan Premium Country US Device Galaxy S8 Operating System Android 8.0 My Question or Issue Spotify will not let me search for a song or artist. Every time I try, it says ...
Spotify Legend
439 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceGalaxy S9Operating SystemAndroid/Windows My Question or IssueI have been premium for about a month and have no personalized playlists. No New Releases for you, No Discover Weely, No Release Radar. Nothing. I JUST got a tiny ...
Plan Premium Country US Device Galaxy S9 Operating System Android/Windows My Question or Issue I have been premium for about a month and have no personalized playlists. No N...
Casual Listener
734 Views
3 replies
0 likes
PlanPremium Country USADeviceSamsung Galaxy 9+Operating SystemAndroid My Question or Issue
Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android My Question or Issue
783 Views
0 replies
0 likes
Sometimes on my free Spotify mobile app, my playlists will randomly stop, and then seemingly play some other, random playlist that I've never heard of. The only fix I've found is to restart my entire device. Any Help?
Sometimes on my free Spotify mobile app, my playlists will randomly stop, and then seemingly play some other, random playlist that I've never heard of. The only fix I've found is to restart my entire...
Spotify Legend
480 Views
1 replies
1 likes
I'm aving trouble searching. It says I'm not online, but I am. I can play songs in all my playlist, even those that aren't downloaded, but whenever I try to search, it says I'm not connected to the internet. When is Spotify going to fix all the probl...
I'm aving trouble searching. It says I'm not online, but I am. I can play songs in all my playlist, even those that aren't downloaded, but whenever I try to search, it says I'm not connected to the i...
Spotify Star
3309 Views
1 replies
2 likes
PlanPremiumCountryMalaysiaDeviceSamsung Note 8 Operating SystemAndroid Oreo (Android version 8.0.0) My Question or Issue I have paired my phone into my car (BMW X3 G01) and manage to get Spotify running. However, I found that when I use the steering ...
Plan Premium Country Malaysia Device Samsung Note 8 Operating System Android Oreo (Android version 8.0.0) My Question or Issue I have paired my phone into my ca...
452 Views
0 replies
0 likes
PlanPremiumCountry SwitzerlandDeviceOne plus 5Operating SystemAndroid Oreo Hello,I have an issue with my Spotify. I don't have the chart in Browse.Why I can see this chart ?Thank's for your answers.Cédric Gerber
Plan Premium Country Switzerland Device One plus 5 Operating System Android Oreo Hello, I have an issue with my Spotify. I don't have the chart in Browse. Why I can see this...
Spotify Legend
1827 Views
3 replies
0 likes
PlanPremiumCountry BrazilDeviceSamsung Galaxy S8Operating SystemAndroid 8 My Question or Issue Sometimes one screen keeps frozen in my phone, and another one, functional, gets on top of the previous one. I've attached a screenshot. I don't really kno...
Plan Premium Country Brazil Device Samsung Galaxy S8 Operating System Android 8 My Question or Issue Sometimes one screen keeps frozen in my phone, and another one, funct...
Spotify Legend
512 Views
3 replies
1 likes
I use an Android system version 7.1.1 with the updated Spotify app. So on my computer i save like a ton of songs just to my favorites playlist to shuffle, and they appear on my phone as well. However, on my phone, when i go to click on favorite songs...
I use an Android system version 7.1.1 with the updated Spotify app. So on my computer i save like a ton of songs just to my favorites playlist to shuffle, and they appear on my phone as well...
336 Views
0 replies
0 likes
PlanPremiumCountryItaly DeviceMoto g 4gMy Question or Issue Since about 10 days when i try to open my Daily mix 1 there's an error. Just with number 1, oter 5 mixes work perfectly. Which is the problem? How can i fix ft?
Plan Premium Country Italy Device Moto g 4g My Question or Issue Since about 10 days when i try to open my Daily mix 1 there's an error. Just with number 1, oter 5 mixes wo...
280 Views
0 replies
0 likes
Hi i have a mi A2 Lite with Android 8.1. i'm using latest beta of spotify app with premium account. The app seems doesn't support the 18:9 screen. Any solution? Thanks for response
Hi i have a mi A2 Lite with Android 8.1. i'm using latest beta of spotify app with premium account. The app seems doesn't support the 18:9 screen. Any solution? Thanks for response
Spotify Legend
480 Views
1 replies
0 likes
Hello,I have problem after latest update 0.12 ver on my Sony android TV. now after switching off and on TV I need to login everytime to my acount...Can anyone help with advice?ThanksPlanFree/PremiumCountry LTDeviceSony TVOperating SystemAndroid My Qu...
Hello, I have problem after latest update 0.12 ver on my Sony android TV. now after switching off and on TV I need to login everytime to my acount... Can anyone help with advice? Thanks Plan Fre...
Casual Listener
2520 Views
4 replies
4 likes
PlanPremium (Family) CountryDE DeviceSony E5823 (Xperia Z5 Compact) Operating SystemAndroid 7.1.1 My Question or Issue After installing a firewall and a Web proxy on my home LAN to try and protect my children from **bleep** and abuse on the Web, Spot...
Plan Premium (Family) Country DE Device Sony E5823 (Xperia Z5 Compact) Operating System Android 7.1.1 My Question or Issue After installing a firewall...
Casual Listener
3374 Views
2 replies
0 likes
Ik heb liedjes die ik op mijn laptop gezet heb die daar wel afspelen. Maar op mijn smartphone staan deze in het grijs. Hoe komt dit?
Ik heb liedjes die ik op mijn laptop gezet heb die daar wel afspelen. Maar op mijn smartphone staan deze in het grijs. Hoe komt dit?
Spotify Legend
338 Views
1 replies
0 likes
PlanPremiumCountryGermany DeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueWhen using android auto reading messages (tested with Whatsapp and Threema) does not work. Message is not read but spotify starts playing music instead. ...
Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0 My Question or Issue When using android auto reading messages (tested with What...
Casual Listener
724 Views
2 replies
1 likes
PlanPremiumCountry USADeviceMoto Z2 ForceOperating SystemAndroid Oreo My Question or Issue Sometime around 2015 Spotify had a lot of problems syncing local files. I almost left the platform/cancelled Premium then, but the team seemed to fix the probl...
Plan Premium Country USA Device Moto Z2 Force Operating System Android Oreo My Question or Issue Sometime around 2015 Spotify had a lot of problems syncing l...
580 Views
0 replies
2 likes
PlanPremiumCountry SingaporeDevice(Samsung note 9)Operating SystemAndroid My Question or Issue My Spotify search function keeps stating goes online to search more. But I have already check my settings and I'm not in offline mode. How do I solve this?
Plan Premium Country Singapore Device (Samsung note 9) Operating System Android My Question or Issue My Spotify search function keeps stating goes online to search ...
Spotify Legend
436 Views
1 replies
0 likes
