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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194149 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194149 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535361 Views

78 replies

3 likes

  • 535361 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438672 Views

565 replies

37 likes

Account
Free
  • 438672 Views
  • 565 replies
  • 37 likes

Superuser Contribution Local File on network Device not working

PlanPremiumCountryGermany DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueI downloaded a local File on my Samsung S9 (via desktop pc, local file, sync etc.) and it works! But i can´t play this file on network devices, only sma...

Newbie

Plan Premium Country Germany   Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue I downloaded a local File on my Samsung S9 (via desktop pc, loca...

Peter

Spotify Legend

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Spotify randomly stops playing on phone

PlanPremiumCountry NetherlandsSamsung S8Operating SystemAndroid My Question or Issue Spotify automaticly stops playing while listening on my Phone.

Newbie

Plan Premium Country  Netherlands Samsung S8 Operating System Android   My Question or Issue  Spotify automaticly stops playing while listening on my Phone.

Smatchimo55

Casual Listener

649 Views

2 replies

0 likes

Android
Play
stop
  • 649 Views
  • 2 replies
  • 0 likes

Solved!! Music's not showing up!!!

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the same thing happened on my xbox but I fixed it somehow ...

Visitor

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the sam...

user-removed

Not applicable

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

Spotify Wearable Wont see spotifuggle app on phone

PlanPremium Device Samsung Galaxy 9 and Galaxy Watch My Question or Issue Yeasterday I Downloaded the spotify app on my watch and was using the remote mode with no issues when i put my watch on this morning all of asudden it would not connect to my p...

Newbie

  Plan Premium   Device  Samsung Galaxy 9 and Galaxy Watch     My Question or Issue    Yeasterday I Downloaded the spotify app on my watch and was using t...

462 Views

0 replies

1 likes

  • 462 Views
  • 0 replies
  • 1 likes

Solved!! daily mix não aparecem no app do spotify music

PlanPremiumCountry brazilDevice(lg k10)Operating System(Android) My Question or Issue o daily mix não esta funcionando no app do spotify music... eu testei o spotify lite e somente la aparece. mas no spotify lite não da para usar os recursos premium....

Casual Listener

Plan Premium Country  brazil Device (lg k10) Operating System (Android)   My Question or Issue  o daily mix não esta funcionando no app do spotify music... eu testei o spotif...

Bittencourt

Spotify Star

3006 Views

3 replies

0 likes

  • 3006 Views
  • 3 replies
  • 0 likes

Spotify App "Added on" timestamps

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9+Operating SystemAndroid OreoMy Question or Issue Hello! Could not find that this had been mentioned before, but would it be a chance to add a small info line under the track name for our playlists - with...

Newbie

Plan Premium Country Norway Device Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue   Hello! Could not find that this had been mentioned before, but would it b...

874 Views

0 replies

1 likes

Android
timestamp
  • 874 Views
  • 0 replies
  • 1 likes

Can't hide songs

PlanFreeCountry MalaysiaDeviceHuawei nova 2iOperating SystemAndroid Oreo My Question or Issue I can't hide any songs neither unhiding any songs now. Does this means that I have reached the max limit or what? I currently have 415 hidden songs and 0 hi...

Casual Listener

Plan Free Country  Malaysia Device Huawei nova 2i Operating System Android Oreo   My Question or Issue  I can't hide any songs neither unhiding any songs now. Does this ...

ryen_68

Casual Listener

846 Views

1 replies

0 likes

  • 846 Views
  • 1 replies
  • 0 likes

There is no option to share to Instagram stories

PlanPremiumCountryIndonesiaDevice(Honor 9 Lite)Operating System(Android Oreo 8.0) My Question or Issue I have latest spotify and instagram app, but the option to share to instagram story not found

Newbie

Plan Premium Country Indonesia Device (Honor 9 Lite) Operating System (Android Oreo 8.0)   My Question or Issue  I have latest spotify and instagram app, but the option to share t...

716 Views

0 replies

0 likes

Bug Sharing
Instagram Stories
  • 716 Views
  • 0 replies
  • 0 likes

LG and Equalizer revisited

PlanPremiumCountry NorwayDeviceLG K10 (2017)Operating SystemAndroid NougatMy Question or IssueI have recently used a Nokia 7 plus for playing music from Spotify. Great sound quality when adjusting the equalizer to match my earphones. Now I use an LG ...

Newbie

 Plan Premium Country  Norway Device LG K10 (2017) Operating System Android Nougat My Question or Issue I have recently used a Nokia 7 plus for playing music from Spotify. Great so...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes

Solved!! Cannot exit advertising settings

PlanPremiumCountryUK DevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueClicking on the "Spotify Ad Partner Preferences" button opens a browser window in the default browser (in this instance Chrome). Changing these settings is fine. Howev...

Casual Listener

Plan Premium Country UK   Device Pixel 2 XL Operating System Android 9   My Question or Issue Clicking on the "Spotify Ad Partner Preferences" button opens a browser window in th...

Mantisentil

Community Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Starred songs list

PlanPremiumCountry South AfricaDeviceSamsung Galaxy S6Operating SystemAndroid Oreo My Question or Issue How do I access the list of my starred songs on my phone ?

Newbie

Plan Premium Country  South Africa Device Samsung Galaxy S6 Operating System Android Oreo   My Question or Issue  How do I access the list of my starred songs on my phon...

Mantisentil

Community Legend

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Cannot disable "New album" modal notification

PlanPremiumCountryUKDevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueInfrequently, when I launch Spotify, I'm presented with a modal alert for a new album. I don't want these notifications (they are usually not something I care about - r...

Casual Listener

Plan Premium Country UK Device Pixel 2 XL Operating System Android 9   My Question or Issue Infrequently, when I launch Spotify, I'm presented with a modal alert for a new album. I don...

490 Views

0 replies

2 likes

  • 490 Views
  • 0 replies
  • 2 likes

Local files getting grayed out

PlanPremiumDeviceGoogle PixelOperating SystemAndroid 9 Pie My Question or Issue So I have a bunch of local files in my playlist, because hey, not everything is on Spotify. Problem is that sometimes after I've played them they become grayed out. They ...

Newbie

Plan Premium Device Google Pixel Operating System Android 9 Pie   My Question or Issue  So I have a bunch of local files in my playlist, because hey, not everything is on Spotify. P...

LR81

Newbie

831 Views

1 replies

8 likes

  • 831 Views
  • 1 replies
  • 8 likes

Cannot remove songs from Spotify Library anymore

DeviceNokia 7 PlusOperating SystemAndroid Pie I cannot remove downloads or songs in general from my library over the last 2 weeks. This is for both podcasts and music. Despite multiple attempts, everything stays on in my library which is eating into ...

Newbie

  Device Nokia 7 Plus Operating System Android Pie   I cannot remove downloads or songs in general from my library over the last 2 weeks. This is for both podcasts and music. Despite ...

shimpooky

Newbie

807 Views

1 replies

0 likes

Android
  • 807 Views
  • 1 replies
  • 0 likes

Daily mix nao aparece no app

Comprei o premium recentemente so por causa do recurso. Mas ele nao aparece no app "oficial" instalei a versao lite e la aparece o daily mix. Ajudem. No lite nao da pra adiatar msc.

Casual Listener

Comprei o premium recentemente so por causa do recurso. Mas ele nao aparece no app "oficial" instalei a versao lite e la aparece o daily mix.  Ajudem. No lite nao da pra adiatar msc. 

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Chromecast pausing very frequently

PlanPremiumCountry CanadaDeviceChromecast My Question or Issue Hi, I was going crazy, Spotify starting pausing very frequently when playing Spotify about 2 weeks ago. I have lost countless hours changing settings on my wifi access point, swapping rou...

Casual Listener

Plan Premium Country  Canada Device Chromecast   My Question or Issue  Hi, I was going crazy, Spotify starting pausing very frequently when playing Spotify about 2 weeks ago.&n...

528 Views

0 replies

3 likes

  • 528 Views
  • 0 replies
  • 3 likes

Private listening button not working

PlanPremiumCountry France DeviceXperia Z3 Compact My Question or Issue Hello, it's been a few days since I can't get the private session working because the button doesn't work.I tried uninstall and reinstall the app a couple of times but nothing is ...

Newbie

Plan Premium Country  France  Device Xperia Z3 Compact    My Question or Issue  Hello, it's been a few days since I can't get the private session working because the ...

Tom8675309

Casual Listener

1195 Views

3 replies

2 likes

  • 1195 Views
  • 3 replies
  • 2 likes

Superuser Contribution You've done something sinister to Private Session button haven't you?!

PremiumUKMoto G5Android 8.1.0 My Question or IssueI thought I was imagining this at first, but you've made the Private Session button harder to activate on my phone, haven't you? The other buttons in the same menu work easily, but it now takes me 7 o...

Newbie

Premium UK Moto G5 Android 8.1.0   My Question or Issue I thought I was imagining this at first, but you've made the Private Session button harder to activate on my phone, haven't you? The...

Tom8675309

Casual Listener

678 Views

2 replies

1 likes

  • 678 Views
  • 2 replies
  • 1 likes

Podcast greyed out and says it's unavailable but can be downloaded and played

PlanPremiumCountry DeviceMoto G5 plusOperating SystemAndriod Oreo On podcast section some are greyed out but I can download and play by choosing the download option from the sub menu. If I just choose play it says its unavailable for some reason. Doe...

Regular

  Plan Premium Country   Device Moto G5 plus Operating System Andriod Oreo   On podcast section some are greyed out but I can download and play by choosing the download optio...

1346 Views

0 replies

0 likes

  • 1346 Views
  • 0 replies
  • 0 likes