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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375967 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7544 Views

0 replies

7 likes

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[Podcast] Podcast exits when play button is clicked

PlanPremiumCountry United States of AmericaDeviceGalaxy s8Operating SystemAndroid My Question or IssueWhen trying to play the podcast Chapo: Kingpin on Trail Episode 3 the podcast does not load and exits immediately. I tried restarting the App also t...

Casual Listener

  Plan Premium Country  United States of America Device Galaxy s8 Operating System Android   My Question or Issue When trying to play the podcast Chapo: Kingpin on Trail Epi...

ray251

Casual Listener

616 Views

1 replies

0 likes

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"Behind the Lyrics" option not available in settings

PlanFreeCountryBahrain Operating System(Android Lollipop) My Issue Hello, On my Android Lollipop phone specifically, I can't seem to find the "Behind the Lyrics" feature available under Playback in settings but I can find it for my Galaxy S8 Plus. So...

Casual Listener

Plan Free Country Bahrain   Operating System (Android Lollipop)   My Issue  Hello,  On my Android Lollipop phone specifically, I can't seem to find the "Behind the Lyric...

555 Views

0 replies

1 likes

Behind the lyrics
settings
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App doesnt respond....Cannot open or play cds..

I have a Preimiuem planIm in the Usa My Device is an LG Stylo 2. Android is the Operating System My issue is that whern i search for an artist, and see the catalog, once i find an album i wanna hear, It will not open up to play it, I have to rig it, ...

Casual Listener

I have a Preimiuem plan Im in the Usa My Device is an LG Stylo 2. Android is the Operating System     My issue is that whern i search for an artist, and see the catalog, once i find an ...

487 Views

0 replies

0 likes

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Search bar within playlists not present

PlanFreeCountry : Bahrain Device(Samsung S8 Plus)Operating System(Android Oreo) My IssueThe search bar doesn't appear when I try and search within playlists. I have tried clearning the cache and reinstalling the app but nothing has worked so far. The...

Casual Listener

Plan Free Country : Bahrain     Device (Samsung S8 Plus) Operating System (Android Oreo)   My Issue The search bar doesn't appear when I try and search within playlists....

713 Views

0 replies

3 likes

Playlists Search
Search playlists by tracks
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Terible sound quality

Country NORWAYDevicePHILLIPS 4K ULTRA HDOperating SystemANDROID My Question or IssueHi. Playing music from tv to amplifier to my speakers. So the gear isnt my problem. Still terible quality on maybe 1/3 of songs. What could be the issue?

Casual Listener

  Country  NORWAY Device PHILLIPS 4K ULTRA HD Operating System ANDROID    My Question or Issue Hi. Playing music from tv to amplifier to my speakers. So the gear isn...

KarlkJ

Casual Listener

666 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Playlist shortcut für den Homescreen-Option verschwunden?

FreeGermanySamsung Galaxy A5 (2017)Android Oreo Da meine Playlist herausgenommene Songs trotzdem immer wieder abgespielt hat und Cache leeren nichts brachte, habe ich nun mal die Daten der App in den Appeinstellungen des Smartphones gelöscht. So vers...

Casual Listener

Free Germany Samsung Galaxy A5 (2017) Android Oreo   Da meine Playlist herausgenommene Songs trotzdem immer wieder abgespielt hat und Cache leeren nichts brachte, habe ich nun mal die Daten...

2815 Views

0 replies

0 likes

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Spotify disappearing from the notification screen

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receive a " Spotify has closed (or stopped) " notification. That induces the little circle wit...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   When i pause the music on Spotify and wait a short moment i receiv...

521 Views

0 replies

0 likes

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Autoplay not working on Android

PlanPremiumCountry USDeviceGoogle PixelOperating System Android PMy Question or IssueAutoplay is simply not working on Android it appears (checked with several friends who run a variety of versions and it does not appear to be working across the boar...

Newbie

Plan Premium Country  US Device Google Pixel Operating System  Android P My Question or Issue Autoplay is simply not working on Android it appears (checked with several friends who...

RockstarFischer

Composer

748 Views

1 replies

3 likes

  • 748 Views
  • 1 replies
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Voice command specific tunes from running playlist??

PlanFree/PremiumCountry Device HTC One Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey guys, while listening to Spotify on my laptop which is playing through my stereo, I would like to let a playlist run but b...

Regular

Plan Free/Premium Country   Device HTC One   Operating System Android (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   Hey guys, while listening to...

RockstarFischer

Composer

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
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download

PlanPremiumCountry Device(Samsung Galaxy not fe)Operating System(Android Oreo, Windows 10) My Question or Issuedownload notification does not appear in the new version

Visitor

Plan Premium Country   Device (Samsung Galaxy not fe) Operating System (Android Oreo, Windows 10)   My Question or Issue download notification does not appear in the new vers...

RockstarFischer

Composer

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Spotify is preventing my phone from waking

PlanPremiumCountry USADeviceLG G6 US997Operating System Android 8.0.0, US99721b My Question or IssueMultiple times a day, for about a half hour at a time, having music playing on spotify makes it extremely difficult to wake my phone from sleep. I hav...

Casual Listener

  Plan Premium Country  USA Device LG G6 US997 Operating System  Android 8.0.0, US99721b   My Question or Issue Multiple times a day, for about a half hour at a time, h...

295 Views

0 replies

0 likes

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Very bad changes made to search function

PlanPremiumCountry NorwayDeviceOnePlus 6TOperating SystemAndroid Pie My Question or Issue Until recently I could double tap the search button to bring up the keyboard and start writing.Now I have to tap the search field. This is a very bad decision i...

Regular

  Plan Premium Country  Norway Device OnePlus 6T Operating System Android Pie   My Question or Issue   Until recently I could double tap the search button to bring up ...

AeroZ

Composer

559 Views

1 replies

1 likes

  • 559 Views
  • 1 replies
  • 1 likes

My Spotify keeps on saying that I'm offline even when I am definatley not

For the last 3 months when I was out of Wi-Fi range my Spotify would say that I am offline and will not download music when I am outside of my house it would be difficult and it will not download my music is there any way out of this I tried restarti...

Newbie

For the last 3 months when I was out of Wi-Fi range my Spotify would say that I am offline and will not download music when I am outside of my house it would be difficult and it will not download my ...

Mantisentil

Community Legend

618 Views

1 replies

0 likes

Offline. I'm not Offline
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Solved!! Cannot delete profile picture

No matter what I do ...I cannot delete the profile picture. I tried using my desktop but no luck there either. I never get the option to change picture.Thanks for any help you can give me.Android running OS 8

Newbie

No matter what I do ...I cannot delete the profile picture. I tried using my desktop but no luck there either. I never get the option to change  picture. Thanks for any help you can give me. A...

Mantisentil

Community Legend

1010 Views

1 replies

0 likes

  • 1010 Views
  • 1 replies
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Auto labeling playlist from albums broken. Instead of Artist and album, gets My playlist #

PlanPremiumCountry SwedenDevice(Nokia Operating System(Android Oreo) My Question or IssueHi! When I save an album as an playlist on my phone and choose not no name it I get something like My playlist #168 (Sarah MacDougall - Grand Canyon) but when I ...

Regular

Plan Premium Country  Sweden Device (Nokia 😎 Operating System (Android Oreo)   My Question or Issue Hi! When I save an album as an playlist on my phone and choose not no nam...

bootstrapbats

Regular

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
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Bluetooth Metadata not working on S9

PlanPremiumCountry USADeviceSamsung Galaxy 9+Operating SystemAndroid Pie (9)Spotify Version8.4.79.630 My Question or IssueHello, my s9+ is not transmitting track information or artist information to my '12 Acura TL. I've been able to reproduce this w...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 9+ Operating System Android Pie (9) Spotify Version 8.4.79.630   My Question or Issue Hello, my s9+ is not transmitting track inf...

365 Views

0 replies

0 likes

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Spotify has stopped notification

PlanPremiumCountry FranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueWhen i pause the music on spotify and wait a short moment i receive a " Spotify has closed " notification and i can't use my spotify widget on the homescr...

Gig Goer

Plan Premium Country  France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue When i pause the music on spotify and wait a short moment i receive ...

279 Views

0 replies

0 likes

  • 279 Views
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  • 0 likes

Data Saver mode does not turn off

PlanFreeCountryRepublic of korea DeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueHello.Even if I turn off Data Saver mode in the setting menu, but it will turn back on when I scroll down and then up to change my streaming mus...

Newbie

Plan Free Country Republic of korea  Device Samsung Galaxy S8+ Operating System Android Oreo   My Question or Issue Hello. Even if I turn off Data Saver mode in the setting ...

1982 Views

0 replies

22 likes

  • 1982 Views
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  • 22 likes

Android app only slow in wifi (every wifi)

PlanPremiumCountryGermany Device(Sony Xperia XZ2 Compact H8324)Operating System(Android 9) Hello,My spotify app runs very slow, but only in wifi. And I am not talking only about my home wifi wehre I btw have 400 Mbit connection. I have the problem in...

Newbie

Plan Premium Country Germany   Device (Sony Xperia XZ2 Compact H8324) Operating System (Android 9)   Hello, My spotify app runs very slow, but only in wifi. And I am not talkin...

692 Views

0 replies

2 likes

  • 692 Views
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Superuser Contribution The App has been crashing and burning the past week.

PlanPremiumCountryUSDeviceGalaxy S7 ActiveOperating SystemAndroid 8.0.0 My Question or IssueThe past week, the app has been losing functionality and has become downright unusable. The search no longer works, despite force stopping, logging out, and t...

Newbie

Plan Premium Country US Device Galaxy S7 Active Operating System Android 8.0.0  My Question or Issue The past week, the app has been losing functionality and has become downright unusab...

RockstarFischer

Composer

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes