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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110792 Views

26 replies

3 likes

  • 110792 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

223080 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 223080 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580045 Views

79 replies

3 likes

  • 580045 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477667 Views

577 replies

40 likes

Account
Free
  • 477667 Views
  • 577 replies
  • 40 likes

Playlist public / secret. Android / Windows App Bug

Hallo, wenn ich auf der Android App eine Playlist auf "veröffentlicht" stelle, wird diese aufder Windows App als "geheim" angezeigt und wenn ich auf Windows auf "geheim" umstelle wird sie auf Android "veröffentlicht" angezeigt.-Hello, if I set a play...

Regular

Hallo, wenn ich auf der Android App eine Playlist auf "veröffentlicht" stelle, wird diese aufder Windows App als "geheim" angezeigt und wenn ich auf Windows auf "geheim" umstelle wird sie auf Android...

spotifouser

Regular

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
  • 0 likes

Playlist plays first song then something completely unrelated.

PlanPremiumCountry USADevicePixel XL OriginalOperating SystemAndroid 9 (aka Pie) My Question or Issue This just happened. I was playing the playlist "This Is Five Finger Death Punch" and after the first song it would play something COMPLETELY unrelat...

Casual Listener

Plan Premium Country  USA Device Pixel XL Original Operating System Android 9 (aka Pie)   My Question or Issue  This just happened. I was playing the playlist "This Is Five F...

Antagonizing

Casual Listener

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Favourites Playlist dissapeared after becoming Premium member

I used to listen all day my favorites playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it is not good because that's where I have all music that I a...

Newbie

I used to listen all day my favorites  playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it i...

Littlelionboy_2

Newbie

465 Views

1 replies

0 likes

Premium without favorites playlist
  • 465 Views
  • 1 replies
  • 0 likes

Premium streaming 'spotify connect' and 'google cast'

Hi.I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify. I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I also stream in highest quality to my chromecast audio (256kbps AAC)...

Casual Listener

Hi. I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify.   I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I ...

718 Views

0 replies

0 likes

  • 718 Views
  • 0 replies
  • 0 likes

Spotify randomly stops: check your app's battery saver

Dear friends, my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions:1. While I connect through my 4G connection2. While I connect to home Wifi connection3. Whi...

Newbie

Dear friends,   my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions: 1. While I connect through ...

songassistant

Composer

1654 Views

1 replies

0 likes

  • 1654 Views
  • 1 replies
  • 0 likes

E Next to Artist Name Using Android Auto

I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. What does it mean?

Casual Listener

I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. ...

4537 Views

0 replies

15 likes

  • 4537 Views
  • 0 replies
  • 15 likes

Lyrics on Samsung Tablet

Plan - premiumCountry - USA DeviceSamsung Galaxy Tab A Tablet My Question or IssueI can't get lyrics to display on my Samsung Galaxy Tab A 10.1" Tablet. I can on my phone (Samsung S7). So I know the song has lyrics available. I've cleared cache. I've...

Casual Listener

Plan - premium Country - USA   Device Samsung Galaxy Tab A Tablet      My Question or Issue I can't get lyrics to display on my  Samsung Galaxy Tab A 10.1"&...

d_atd01

Gig Goer

12101 Views

1 replies

1 likes

  • 12101 Views
  • 1 replies
  • 1 likes

Just got galaxy gear in the UAE but cant find spotify on the galaxy apps page

PlanPremium Country USA (But currently based in the UAE) DeviceGalaxy Watch Operating SystemAndroid My Question or Issue So I just got the galaxy gear and hoped to use Spotify directly on my galaxy watch while I'm at the gym or working. I can't find ...

Newbie

Plan Premium   Country  USA (But currently based in the UAE)   Device Galaxy Watch   Operating System Android   My Question or Issue   So I just got the ga...

809 Views

0 replies

3 likes

  • 809 Views
  • 0 replies
  • 3 likes

Displays wrong song title and image after dislike/skip

PlanFreeCountryGermany DeviceSamsung Galaxy S7 EdgeOperating System My Question or Issue If I dislike or skip a song from my personal mixes the song title and cover image remains on the skipped song.

Newbie

Plan Free Country Germany   Device Samsung Galaxy S7 Edge Operating System     My Question or Issue  If I dislike or skip a song from my personal mixes the song title a...

325 Views

0 replies

0 likes

  • 325 Views
  • 0 replies
  • 0 likes

Shuffle of playlists not working

PlanPremiumCountry Unites StatesDeviceSamsung Note8Operating System Android Oreo My Question or issueI keep having this issue where my playlist that I have that has over 4,000 songs won't shuffle. it'll choose a number of songs from the first 25 to 3...

Newbie

Plan Premium Country  Unites States Device Samsung Note8 Operating System  Android Oreo   My Question or issue I keep having this issue where my playlist that I have tha...

Mantisentil

Community Legend

632 Views

1 replies

1 likes

shuffle
  • 632 Views
  • 1 replies
  • 1 likes

Search/sort bar in the top of the playlist screen

PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 8 My Question or Issue I'm really upset about this last update, since the search/sort music bar of my playlists screen is gone.Why?????? Tell me.....WHY????It was so easy to use th...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy 8 Operating System Android 8   My Question or Issue   I'm really upset about this last update, since the search/sort music bar o...

Motherofgoats

Newbie

467 Views

1 replies

2 likes

  • 467 Views
  • 1 replies
  • 2 likes

Local music on SD card lost after mobile restart

PlanPremiumCountry MexicoDeviceHuawei mate 20 liteOperating SystemAndroid Oreo My Question or Issue I use SD card as local storage for the music. Every time I restart the phone, automatically the setting for Spotify will set back to internal storage,...

Newbie

Plan Premium Country  Mexico Device Huawei mate 20 lite Operating System Android Oreo   My Question or Issue   I use SD card as local storage for the music. Every time ...

610 Views

0 replies

1 likes

SD local music lost
  • 610 Views
  • 0 replies
  • 1 likes

Spotify Offline Playlist on Google wear?

For quite some time I've been looking for a smartwatch that supports Offline Playlists of Spotify. I'd love to go running while listening to music without having to take along my mobile. Now, I heard that the new Samsung Galaxy supports this, but Goo...

Newbie

For quite some time I've been looking for a smartwatch that supports Offline Playlists of Spotify.   I'd love to go running while listening to music without having to take along my mobile.&nbs...

1008 Views

0 replies

2 likes

fossil
Google os
smartwatch
  • 1008 Views
  • 0 replies
  • 2 likes

Why are random songs played when I chose an album?

PlanFreeCountry USADeviceSamsung Galaxy 7Operating System(Android Oreo, .) My Question or IssueWhen playing an album random songs will play from random artists. I don't want random songs to play, that's why I chose a specific album. I don't want any ...

Music Fan

Plan Free Country  USA Device Samsung Galaxy 7 Operating System (Android Oreo, .)   My Question or Issue When playing an album random songs will play from random artists. I d...

SuperSprynt

Music Fan

1429 Views

4 replies

0 likes

album
  • 1429 Views
  • 4 replies
  • 0 likes

Superuser Contribution No Internet connection available error - Even though I have internet

PlanPremiumCountryDenmarkDeviceOneplus 5TOperating SystemAndroid 8.1.0. OxygenOS-version 5.1.7. Service Provider: Callme / Telia My Question or Issue My problem is that Spotify is sending the error ´No Internet connection available` on my Oneplus pho...

Casual Listener

Plan Premium Country Denmark Device Oneplus 5T Operating System Android 8.1.0. OxygenOS-version 5.1.7.  Service Provider: Callme / Telia   My Question or Issue  My problem i...

Rasmusmonnerup

Casual Listener

793 Views

2 replies

0 likes

  • 793 Views
  • 2 replies
  • 0 likes

Downloading music on android

PlanPremiumCountry United StatesDeviceSamsung Android My Question or Issue So I bought premium and I uploaded a bunch of my downloaded music and its all showed up, I put it all into a playlist but when I try to download the songs it doesn't do anythi...

Newbie

  Plan Premium Country  United States Device Samsung    Android  My Question or Issue  So I bought premium and I uploaded a bunch of my downloaded music and it...

Mantisentil

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

No download notification on Android

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid OreoMy Question or IssueThe app doesn't show me when it's downloading something. I get no notification anymore. I've tried everything but i can't make it work. Is anyone having the same proble...

Casual Listener

Plan Premium Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue The app doesn't show me when it's downloading something. I get no notification anymore. I've ...

Jan72

Newbie

2738 Views

10 replies

7 likes

  • 2738 Views
  • 10 replies
  • 7 likes

Solved!!Superuser Contribution Spotify on Galaxy Watch

Hi,I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch. I've seen a friend's one and the app does not appear to have a search function on the watch app to find a spec...

Casual Listener

Hi, I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch.    I've seen a friend's one and the app does ...

Adamsonn

Regular

7136 Views

7 replies

0 likes

Galaxy Watch
Samsung
  • 7136 Views
  • 7 replies
  • 0 likes

No access to podcast in offline mode or without internet connection

PlanPremiumCountryGermany Device(Samsung Galaxy S7)Operating System(Android 8.0.0) My Question or IssueDownloaded podcasts disappear in offline mode (Premium). And not only that, without an online connection you can no longer access your own podcasts...

Visitor

Plan Premium Country Germany   Device (Samsung Galaxy S7) Operating System (Android 8.0.0)   My Question or Issue Downloaded podcasts disappear in offline mode (Premium). And not...

alswanky

Casual Listener

767 Views

1 replies

2 likes

  • 767 Views
  • 1 replies
  • 2 likes

Android interface lost options

The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons.Plus, when I set up the Playlist Radio station, I received a very ...

Casual Listener

The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons. Plus, when I ...

429 Views

0 replies

0 likes

  • 429 Views
  • 0 replies
  • 0 likes