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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375839 Views

541 replies

34 likes

Account
Free
  • 375839 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Daily Mixes - Heart symbol on different devices

PlanPremium When listening to my Daily Mix, I noticed something interesting. I have some songs on one device labeled as I like it, the heart symbol is highlighted, but I do not have a heart on the other device. Does that mean that when I label a song...

Roadie

  Plan Premium   When listening to my Daily Mix, I noticed something interesting. I have some songs on one device labeled as I like it, the heart symbol is highlighted, but I do not hav...

lubos

Roadie

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Downloaded songs

PlanPremiumCountry Device(Asus Zenfone 2)Operating System(Android Marshmallow) My Question or Issue hello. everytime my phone shuts down while spotify is open, my downloades songs disappears. but the songs still takes up space. i must delete them and...

Newbie

Plan Premium Country   Device (Asus Zenfone 2) Operating System (Android Marshmallow)   My Question or Issue    hello.   everytime my phone shuts down while spot...

330 Views

0 replies

0 likes

  • 330 Views
  • 0 replies
  • 0 likes

Extremely Slow Downloads

I am experiencing extremely slow downloads on my Nokia 7.1 using either of my WiFi connections (5GHz or 2.4GHz) given I am paying for a premium service this really isn't acceptable. I prefer to download songs for offline listening as opposed to strea...

Visitor

I am experiencing extremely slow downloads on my Nokia 7.1 using either of my WiFi connections (5GHz or 2.4GHz) given I am paying for a premium service this really isn't acceptable. I prefer to downl...

user-removed

Not applicable

1087 Views

2 replies

0 likes

  • 1087 Views
  • 2 replies
  • 0 likes

delete

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Visitor

.

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

cant search for songs

As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline mode.I've tried resetting the app, my phone, or re...

Newbie

As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline...

ShaneOlie

Casual Listener

867 Views

1 replies

0 likes

broken
Search
  • 867 Views
  • 1 replies
  • 0 likes

Spotify app stops playing on Huawei P10 when streaming to receiver

Hi all, I searched the forum and internet and I know there are many topics like this, but unfortunately it didn't solve my issue. Spotify app on android stops playing after some songs, sometimes 2 songs, sometimes 10 songs when I stream to my receive...

Casual Listener

Hi all,   I searched the forum and internet and I know there are many topics like this, but unfortunately it didn't solve my issue.   Spotify app on android stops playing after some son...

user-removed

Not applicable

2037 Views

5 replies

0 likes

  • 2037 Views
  • 5 replies
  • 0 likes

OnePlus 6 Issues

PlanPremiumCountry CanadaDeviceOnePlus 6Operating SystemOreo 8.1 July security patch My Question or Issue - Spotify (I only use bluetooth headphones with my device):App notification (So I don't need to turn on device fully to change music) only works...

Casual Listener

Plan Premium Country  Canada Device OnePlus 6 Operating System Oreo 8.1 July security patch    My Question or Issue      - Spotify (I only use bluetooth...

ahmaditqan

Casual Listener

7489 Views

21 replies

38 likes

  • 7489 Views
  • 21 replies
  • 38 likes

music display

PlanPemiumDeviceNova 3iOperating SystemAndroid Oreo My Question or Issue My music won't show in the lockscreen and it is extremely frustrating, as you can see I can't skip, pause, go back a song or anything. can anyone help me fix this

Newbie

Plan Pemium Device Nova 3i Operating System Android Oreo   My Question or Issue  My music won't show in the lockscreen and it is extremely frustrating, as you can see I can't s...

410 Views

0 replies

0 likes

  • 410 Views
  • 0 replies
  • 0 likes

[Galaxy Watch] Can't shuffle in offline mode

PlanPremiumCountryUnited StadsDeviceGalaxy Watch 42mm with Galaxy S9+Operating SystemTizen 4.0.0 My Question or Issue I have some playlists downloaded for when I go for a run and switch spotify to offline mode. However, when offline, repeat and shuff...

Regular

Plan Premium Country United Stads Device Galaxy Watch 42mm with Galaxy S9+ Operating System Tizen 4.0.0   My Question or Issue   I have some playlists downloaded for when I go fo...

616 Views

0 replies

4 likes

  • 616 Views
  • 0 replies
  • 4 likes

Spotify disappearing from the notification screen

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receive a " Spotify has closed (or stopped) " notification. That induces the little circle wi...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   When i pause the music on Spotify and wait a short moment i recei...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes

Push notifications not working

PlanPremiumCountryCanadaDeviceiPhone 5S, Windows 10 app from MS store, MacOS app from spotifyOperating SystemiOS 12, Windows 10 1803, MacOS High Sierra My Question or Issue I have ALL the push notifications turned on, but on all devices in all operat...

Regular

Plan Premium Country Canada Device iPhone 5S, Windows 10 app from MS store, MacOS app from spotify Operating System iOS 12, Windows 10 1803, MacOS High Sierra   My Question or Issue &n...

funkthew0rld

Regular

1141 Views

1 replies

0 likes

Desktop
iOS
macOS
Windows
  • 1141 Views
  • 1 replies
  • 0 likes

Superuser Contribution OnePlus 6 & Bose QC35 playback issue

PlanPremiumCountryFinland DeviceOnePlus 6Operating SystemOxygenOS 9.0 My Question or IssueHello,I have an issue with my Bluetooth headset and a new version of Oxygen - or this is where I think that the problem is.As I listen to music I have "clicks" ...

Casual Listener

Plan Premium Country Finland  Device OnePlus 6 Operating System OxygenOS 9.0  My Question or Issue Hello, I have an issue with my Bluetooth headset and a new version of Oxyge...

Peter

Spotify Legend

1588 Views

3 replies

0 likes

  • 1588 Views
  • 3 replies
  • 0 likes

EQ Failure

PlanPremiumCountry AmericaDevicePixel 2Operating SystemAndroid Oreo My Question or Issue I have been using Spotify Premium for around 6 months now and I am a huge fan of both the app and the EQ settings. Since my Google Pixel 2 has no built in EQ set...

Newbie

Plan Premium Country  America Device Pixel 2 Operating System Android Oreo   My Question or Issue  I have been using Spotify Premium for around 6 months now and I am a h...

lubos

Roadie

1074 Views

1 replies

0 likes

Andorid
Audio Effects
  • 1074 Views
  • 1 replies
  • 0 likes

Songs change name when moved to queue

PlanPremiumCountryGermanyDeviceOneplus 5TOperating SystemAndroid 8.1 My Question or IssueIf I try to move songs to the queue they often change their name.

Newbie

Plan Premium Country Germany Device Oneplus 5T Operating System Android 8.1   My Question or Issue If I try to move songs to the queue they often change their name.

745 Views

0 replies

1 likes

  • 745 Views
  • 0 replies
  • 1 likes

Asus Chromebook Flip C302, search function does not work

Plan: PremiumCountry France DeviceAsus Chromebook Flip C302Operating System My Question or Issue : When using the spotify app from the play store, on my Asus Chromebook Flip C302, the search function does not work when the app is on full screen mode....

Casual Listener

Plan: Premium Country France   Device Asus Chromebook Flip C302 Operating System     My Question or Issue : When using the spotify app from the play store, on my As...

mt78

Casual Listener

1477 Views

5 replies

2 likes

  • 1477 Views
  • 5 replies
  • 2 likes

Wrong translation

PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy J5 (2016)Operating SystemAndroid 6.1.6 My Question or Issue(dutch version of Spotify)Wrong translation on -> settings, under 'storage' the english variant says 'free', translated to dutch it says ...

Newbie

Plan Premium Country The Netherlands Device Samsung Galaxy J5 (2016) Operating System Android 6.1.6   My Question or Issue (dutch version of Spotify) Wrong translation on -> settin...

437 Views

0 replies

1 likes

  • 437 Views
  • 0 replies
  • 1 likes

App completely dead after update

Running premium on an LG G6, after the update on the 8th Ive lost literally all function on the Android app. Cant even get settings menu to load. Uninstalled, deleted any remaining folders per the giude here and tried fresh install... Nothing. Not a ...

Regular

Running premium on an LG G6, after the update on the 8th Ive lost literally all function on the Android app.  Cant even get settings menu to load.    Uninstalled, deleted any remaini...

Playdoh

Regular

795 Views

3 replies

0 likes

  • 795 Views
  • 3 replies
  • 0 likes

Unable to Like (Favorite) songs in all playlists

PlanFreeCountry USADeviceMoto G6 Play - SprintOperating SystemAndroid Oreo My Question or Issue After I listen for a while, liking some, skipping some, (but still able to skip songs) I find I cannot like/favorite any songs. The heart icon responds bu...

Casual Listener

Plan Free Country  USA Device Moto G6 Play - Sprint Operating System Android Oreo   My Question or Issue  After I listen for a while, liking some, skipping some, (but still a...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

"Search" now sucks

Aaand you managed to make Spotify even worse to navigate... (See my previous threads and posts) Now I have to first press the "search button" at the bottom of the screen, and then press the stupid white search bar (Artists, songs, or podcasts) almost...

Composer

Aaand you managed to make Spotify even worse to navigate... (See my previous threads and posts)   Now I have to first press the "search button" at the bottom of the screen, and then press the ...

QualiAwe

Composer

1049 Views

2 replies

2 likes

  • 1049 Views
  • 2 replies
  • 2 likes

Spotify disappearing from the notification screen

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receive a " Spotify has closed (or stopped) " notification. That induces the little circle wit...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   When i pause the music on Spotify and wait a short moment i receiv...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes