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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396857 Views

547 replies

35 likes

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Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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0 replies

7 likes

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Spotify client and Spotify connect - connection lost

Plan: Premium FamilyCountry: Germany Device: Xiomi MIA1, BQ Aquaris X Pro Operating System: Android 8.1 Spotify version: 8.4.79.630 My setup is like that:Few Android devices connecting to Onkyo TX-8270 receiver and Teufel Raumfeld One S both via Spot...

Casual Listener

Plan: Premium Family Country: Germany   Device: Xiomi MIA1, BQ Aquaris X Pro   Operating System: Android 8.1   Spotify version: 8.4.79.630     My setup is like that...

619 Views

0 replies

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Discover Weekly playlist bug report (Minor, Ques wrong songs)

Lately (for a few weeks now) when I have hit shuffle on Discover Weekly, the app plays the first song and then ques the whole Greta Van Fleet (Anthem of the Peaceful Army) album. Now I love Greta Van Fleet, but it is kind of annoying.. I have only ex...

Casual Listener

Lately (for a few weeks now) when I have hit shuffle on Discover Weekly, the app plays the first song and then ques the whole Greta Van Fleet (Anthem of the Peaceful Army) album.    Now I...

420 Views

0 replies

0 likes

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Instagram Stories Play on Spotify Button Problem

PlanPremiumCountryTRDeviceXiaomi Redmi 5 PlusOperating SystemAndroid Oreo My Question or Issue Hello, I have "Instagram Stories" button in my spotify app. I'm sharing a song with this button, It shares album cover and song name on my story. But when ...

Newbie

Plan Premium Country TR Device Xiaomi Redmi 5 Plus Operating System Android Oreo  My Question or Issue  Hello, I have "Instagram Stories" button in my spotify app. I'm sharing...

sersemperi

Newbie

1645 Views

2 replies

5 likes

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Solved!! Download Problem

Hello from Turkey, I have Sony XZ1 and premium user. When i try download some music, spotify said like this "Not enough storage space, download stopped!". I have a 20gb+ storage space in device storage not sd kart! Please help me, i can't download an...

Casual Listener

Hello from Turkey, I have Sony XZ1 and premium user. When i try download some music, spotify said like this "Not enough storage space, download stopped!". I have a 20gb+ storage space in device stora...

mrhun

Casual Listener

987 Views

2 replies

0 likes

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Android Wear update bug

PlanPremiumCountry New Zealand DeviceSamsung Galaxy S8+ and the ticwatch proOperating SystemTicwatch Pro: Android Wear 2.1 Samsung Galaxy S8+: OreOSpotify version: 8.4.79.630My Question or Issue: After the most recent update I connected my watch to m...

Newbie

Plan Premium Country  New Zealand  Device Samsung Galaxy S8+ and the ticwatch pro Operating System Ticwatch Pro: Android Wear 2.1  Samsung Galaxy S8+: OreO Spotify version: 8....

470 Views

0 replies

3 likes

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Solved!! Nujabes Content not saveable or downloadable

PlanPremiumCountry United StatesDeviceOneplus 5Operating SystemAndroid Oreo My Question or IssueAll of the albums besides Modal Soul by Nujabes are not saveable or downloadable. When I try to the save icon appears, but then it reverts back and doesn'...

Casual Listener

Plan Premium Country  United States Device Oneplus 5 Operating System Android Oreo   My Question or Issue All of the albums besides Modal Soul by Nujabes are not saveable or ...

ahmeda

Casual Listener

504 Views

1 replies

0 likes

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BBC podcasts on Kindle fire

PlanPremiumCountry UKDeviceKindle Fire My Question or Issue I download podcasts on my Kindle Fire (so I can listen at work when offline) however I cannot play any of the BBC podcasts. I can download and play podcasts from other sources, and play the ...

Newbie

    Plan Premium Country  UK Device Kindle Fire   My Question or Issue   I download podcasts on my Kindle Fire (so I can listen at work when offline) however I can...

455 Views

0 replies

0 likes

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Spotify has stopped notification

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy s9 and wait a short moment i receive a " Spotify has stopped " notification and then i can't...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   Hello, When i pause the music on spotify on my samsung galaxy...

391 Views

0 replies

0 likes

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Superuser Contribution Keep Spotify playing when closing all apps in task switcher?

Hi, All the previous music players I used before switching to Spotify (eg. Google Music, Poweramp) had this 'feature' where I went to the task switcher and closed all the recent apps, they kept playing music with the icon in the notification area and...

Music Fan

Hi,   All the previous music players I used before switching to Spotify (eg. Google Music, Poweramp) had this 'feature' where I went to the task switcher and closed all the recent apps, they k...

MNC1

Gig Goer

84968 Views

63 replies

69 likes

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Spotify has taken over my phone. Make it stop.

I have an android phone. I listen to a lot of podcasts. Most of the time, in fact, I am listening to podcasts. If I pause a podcast with a bluetooth device and then press PLAY.... SPOTIFY COMES ON INSTEAD. Why is this? I do not want spotify to be my ...

Newbie

I have an android phone.  I listen to a lot of podcasts. Most of the time, in fact, I am listening to podcasts.  If I pause a podcast with a bluetooth device and then press PLAY.... SPOTIFY...

600 Views

0 replies

0 likes

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Daily Mixes - Heart symbol on different devices

PlanPremium When listening to my Daily Mix, I noticed something interesting. I have some songs on one device labeled as I like it, the heart symbol is highlighted, but I do not have a heart on the other device. Does that mean that when I label a song...

Roadie

  Plan Premium   When listening to my Daily Mix, I noticed something interesting. I have some songs on one device labeled as I like it, the heart symbol is highlighted, but I do not hav...

lubos

Roadie

485 Views

1 replies

0 likes

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Downloaded songs

PlanPremiumCountry Device(Asus Zenfone 2)Operating System(Android Marshmallow) My Question or Issue hello. everytime my phone shuts down while spotify is open, my downloades songs disappears. but the songs still takes up space. i must delete them and...

Newbie

Plan Premium Country   Device (Asus Zenfone 2) Operating System (Android Marshmallow)   My Question or Issue    hello.   everytime my phone shuts down while spot...

343 Views

0 replies

0 likes

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Extremely Slow Downloads

I am experiencing extremely slow downloads on my Nokia 7.1 using either of my WiFi connections (5GHz or 2.4GHz) given I am paying for a premium service this really isn't acceptable. I prefer to download songs for offline listening as opposed to strea...

Visitor

I am experiencing extremely slow downloads on my Nokia 7.1 using either of my WiFi connections (5GHz or 2.4GHz) given I am paying for a premium service this really isn't acceptable. I prefer to downl...

user-removed

Not applicable

1107 Views

2 replies

0 likes

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delete

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Visitor

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522 Views

0 replies

0 likes

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cant search for songs

As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline mode.I've tried resetting the app, my phone, or re...

Newbie

As mentioned many times before by many others, I also can't search for songs. all settings should allow online search, yet it only searches locally, and quickly says it can't find anything in offline...

ShaneOlie

Casual Listener

887 Views

1 replies

0 likes

broken
Search
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Spotify app stops playing on Huawei P10 when streaming to receiver

Hi all, I searched the forum and internet and I know there are many topics like this, but unfortunately it didn't solve my issue. Spotify app on android stops playing after some songs, sometimes 2 songs, sometimes 10 songs when I stream to my receive...

Casual Listener

Hi all,   I searched the forum and internet and I know there are many topics like this, but unfortunately it didn't solve my issue.   Spotify app on android stops playing after some son...

user-removed

Not applicable

2108 Views

5 replies

0 likes

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OnePlus 6 Issues

PlanPremiumCountry CanadaDeviceOnePlus 6Operating SystemOreo 8.1 July security patch My Question or Issue - Spotify (I only use bluetooth headphones with my device):App notification (So I don't need to turn on device fully to change music) only works...

Casual Listener

Plan Premium Country  Canada Device OnePlus 6 Operating System Oreo 8.1 July security patch    My Question or Issue      - Spotify (I only use bluetooth...

ahmaditqan

Casual Listener

7859 Views

21 replies

38 likes

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music display

PlanPemiumDeviceNova 3iOperating SystemAndroid Oreo My Question or Issue My music won't show in the lockscreen and it is extremely frustrating, as you can see I can't skip, pause, go back a song or anything. can anyone help me fix this

Newbie

Plan Pemium Device Nova 3i Operating System Android Oreo   My Question or Issue  My music won't show in the lockscreen and it is extremely frustrating, as you can see I can't s...

429 Views

0 replies

0 likes

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[Galaxy Watch] Can't shuffle in offline mode

PlanPremiumCountryUnited StadsDeviceGalaxy Watch 42mm with Galaxy S9+Operating SystemTizen 4.0.0 My Question or Issue I have some playlists downloaded for when I go for a run and switch spotify to offline mode. However, when offline, repeat and shuff...

Regular

Plan Premium Country United Stads Device Galaxy Watch 42mm with Galaxy S9+ Operating System Tizen 4.0.0   My Question or Issue   I have some playlists downloaded for when I go fo...

635 Views

0 replies

4 likes

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Spotify disappearing from the notification screen

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receive a " Spotify has closed (or stopped) " notification. That induces the little circle wi...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   When i pause the music on Spotify and wait a short moment i recei...

422 Views

0 replies

0 likes

  • 422 Views
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