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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

193860 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 193860 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535054 Views

78 replies

3 likes

  • 535054 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438162 Views

565 replies

37 likes

Account
Free
  • 438162 Views
  • 565 replies
  • 37 likes

Shuffle only playing from the last couple albums I've added

Hi, I have a saved library of a couple thousand songs, but lately I noticed that when I play it on shuffle, it only plays songs from the last couple albums I've added. It's incredibly frustrating. PlanPremiumCountry CandaaDeviceSamsung Galaxy S9Opera...

Casual Listener

Hi, I have a saved library of a couple thousand songs, but lately I noticed that when I play it on shuffle, it only plays songs from the last couple albums I've added. It's incredibly frustrating.&nb...

Mantisentil

Community Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes

Spotify has stopped working. Android.

PlanPremiumCountry AustraliaDeviceLG V30+Operating SystemAndroid 8.0 My Question or Issue My app has stopped working. I can't open it I just get a blank screen see picture attached. I am using the app no problem on my Mac and iPad. The app is up to d...

Newbie

  Plan Premium Country  Australia Device LG V30+ Operating System Android 8.0   My Question or Issue  My app has stopped working. I can't open it I just get a blank scr...

Mantisentil

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Music does not start from beginning

PlanPremiumCountry Belgium Device(iPhone 8, Samsung J7, Desktop) My Question or IssueSince 2 days when i click on the "next" button, the next song does not start at the beginning but more or les where the previous one stopped at. Once song did start ...

Casual Listener

Plan Premium Country  Belgium   Device (iPhone 8, Samsung J7, Desktop)   My Question or Issue Since 2 days when i click on the "next" button, the next song does not start at t...

MaxGe

Casual Listener

1543 Views

1 replies

3 likes

  • 1543 Views
  • 1 replies
  • 3 likes

Android Auto Plays public playlists instead of My playlists.

I recently started using Android Auto in my car and I'm not sure if it's just me or if some people have found a way to break spotify in general, but when I use voice commands to try and play one of my Spotify Daily Mixes, it will instead search all p...

Newbie

  I recently started using Android Auto in my car and I'm not sure if it's just me or if some people have found a way to break spotify in general, but when I use voice commands to try and play ...

milesdudley

Casual Listener

2675 Views

3 replies

4 likes

Android
android auto
Daily Mixes
Google Assistant
Playlists
Voice control
  • 2675 Views
  • 3 replies
  • 4 likes

Equalizer on spotify android is delayed when a song starts

Hey, this is a highly annoying major bug to the android equaliser.. when a song starts, it starts for 1/4 or half a second as stock setting then the custom/preset equalizer setting kicks in. So it still needs fixes.Phone: Samsung galaxy s4Android: 4....

Roadie

Hey, this is a highly annoying major bug to the android equaliser.. when a song starts, it starts for 1/4 or half a second as stock setting then the custom/preset equalizer setting kicks in. So it st...

rufus2021

Regular

5587 Views

19 replies

19 likes

  • 5587 Views
  • 19 replies
  • 19 likes

Solved!! Spotify skipping songs after 40 seconds

PlanStarted when moved from free to PremiumCountry IsraelDeviceXperia XZOperating SystemAndroid 8.0.0 My Question or IssueSpotify skips to the next song after approx 40 seconds .This didn't happen while I was on free. This happens on weblayer as well...

Casual Listener

Plan Started when moved from free to Premium Country  Israel Device Xperia XZ Operating System Android 8.0.0   My Question or Issue Spotify skips to the next song after approx 40 ...

ellibag

Casual Listener

1381 Views

1 replies

0 likes

  • 1381 Views
  • 1 replies
  • 0 likes

Question about WearOS and offline playback

PlanFree/PremiumCountry DeviceTicwatch ProOperating SystemWear OS My Question or Issue I am looking into getting a Ticwatch pro and would like to listen to spotify playlists in offline mode as the LTE isnt great in the places that I run, I was wonder...

Newbie

  Plan Free/Premium Country   Device Ticwatch Pro Operating System Wear OS   My Question or Issue  I am looking into getting a Ticwatch pro and would like to liste...

Noah

Spotify Star

20040 Views

1 replies

153 likes

  • 20040 Views
  • 1 replies
  • 153 likes

Notification controls not showing correct song

PlanFreeCountry United StatesDeviceMoto g5+Operating SystemStock android 8.1 oreo My Question or Issue The notification controls are frozen on a song from 10 mins ago instead of what is playing now

Newbie

Plan Free Country  United States Device Moto g5+ Operating System Stock android 8.1 oreo   My Question or Issue  The notification controls are frozen on a song from 10 mins a...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

Lock screen widget only working when status bar notification is on

DeviceHuawei Mate 20 ProOperating SystemAndroid Pie My Question or IssueI finally got my lock screen widget to work on my Huawei Mate 20 Pro, but when I turn off 'Display in status bar' in Playback notifications (while leaving 'Lock screen notifictio...

Newbie

  Device Huawei Mate 20 Pro Operating System Android Pie   My Question or Issue I finally got my lock screen widget to work on my Huawei Mate 20 Pro, but when I turn off 'Display in ...

741 Views

0 replies

2 likes

  • 741 Views
  • 0 replies
  • 2 likes

Some songs won't play

PlanPremiumCountryIreland DeviceSamsung Galaxy S5Operating SystemWindows 10 My Question or Issue I let my premium subscription lapse for a few months and since I've gone back to it, some songs won't play on both my phone and my laptop. I have tried c...

Newbie

Plan Premium Country Ireland  Device Samsung Galaxy S5 Operating System Windows 10   My Question or Issue  I let my premium subscription lapse for a few months and since I've...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Search Feature Not Working Offline

I can't search for a song in my music library if I am offline. The loading wheel just keeps spinning and spinning. Anyone else having this problem? PlanPremiumCountry USADeviceSamsung Galaxy S8 My Question or Issue

Newbie

I can't search for a song in my music library if I am offline. The loading wheel just keeps spinning and spinning. Anyone else having this problem?   Plan Premium Country  USA Device ...

Billy-J

Spotify Star

725 Views

1 replies

0 likes

  • 725 Views
  • 1 replies
  • 0 likes

I can't add songs to queue or delete songs from queue.

PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 While I can click on "add to queue", the song does not actually go into the queue. Also, while I can drag and rearrange songs in the queue, like day when I choose to play ...

Newbie

Plan Premium Country  USA Device Samsung Galaxy Note 8 Operating System Android 8.0.0   While I can click on "add to queue", the song does not actually go into the queue. Also, whi...

blondeinboots

Regular

3008 Views

6 replies

4 likes

bug
queue
  • 3008 Views
  • 6 replies
  • 4 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

MNC1

Gig Goer

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Permanent Push Notification - Maps is connecting/Connecting to Spotify

PlanPremiumCountry Device(LG G6)Operating System(Android 8.1) My Question or Issue Hi everyone.I get a permanent push notification when I was connected to a Bluetooth device or used the new Google Maps feature (integrating the Spotify controller when...

Visitor

  Plan Premium Country   Device (LG G6) Operating System (Android 8.1)   My Question or Issue  Hi everyone. I get a permanent push notification when I was connect...

750 Views

0 replies

2 likes

  • 750 Views
  • 0 replies
  • 2 likes

Las canciones paran sin haber tocado el dispositivo o saltan canciones que no conozco

Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he buscado dado que ni siquiera conozco. Me sucede tant...

Newbie

Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he...

970 Views

0 replies

1 likes

  • 970 Views
  • 0 replies
  • 1 likes

I pay and i dont get premium

I pay 1.99 nis for 3 months and i dont get the premiun why? Country Israel Device Samsung Galaxy 8Operating System Android

Newbie

I pay 1.99 nis for 3 months and i dont get the premiun why?   Country  Israel   Device  Samsung Galaxy 8 Operating System  Android        &nbs...

BranLeo

Regular

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes

Cant play continuous song from a search in a playlist

PlanPremiumCountry Belgium DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hi for a moments I cant play continuous song from a search in a playlist.For example I have a playlist call "Hip-Hop" and I have 600+ songs in it. I us...

Newbie

  Plan Premium Country  Belgium  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Hi  for a moments I cant play continuous s...

ShaneOlie

Casual Listener

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Solved!! I can´t find the Spotify App in the WearOS Play Store!

PlanFreeCountryUnited StatesDeviceTicwatch E connected to Pixel 3Operating SystemWearOS 2.1 on Ticwatch E and Android 9.0 Pie on Pixel 3 My Question or Issue I can´t find the Spotify App in the WearOS Play Store! The Spotify app is installed on my Pi...

Casual Listener

Plan Free Country United States Device Ticwatch E connected to Pixel 3 Operating System WearOS 2.1 on Ticwatch E and Android 9.0 Pie on Pixel 3   My Question or Issue  I can´...

BrettskiScorpio

Newbie

4949 Views

12 replies

3 likes

Spotify for Wear OS
Ticwatch E
Wear OS
WearOS
  • 4949 Views
  • 12 replies
  • 3 likes

Import song from mobile device

My Question or Issue Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?

Newbie

   My Question or Issue   Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?   

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Hide songs

PlanFreeCountry USADeviceSamsung Galaxy S7My Question or Issue About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to hiding a song on the list. Now whenever i want to dislike a song and to get ...

Newbie

Plan Free Country  USA Device Samsung Galaxy S7 My Question or Issue  About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to h...

1420 Views

0 replies

0 likes

  • 1420 Views
  • 0 replies
  • 0 likes