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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7096 Views

0 replies

7 likes

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Superuser Contribution Cant download music to sd card

PlanPremium trial that ends on the 26th of this month Country United KingdomDeviceHTC 10 32gb Operating SystemAndroid 8.0.0 My Issue I cannot download music to my sd card as it says there is no space when I have 50+gb free with some files from other ...

Regular

Plan Premium trial that ends on the 26th of this month  Country  United Kingdom Device HTC 10 32gb  Operating System Android 8.0.0   My Issue  I cannot download mus...

Peter

Spotify Legend

1352 Views

13 replies

0 likes

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  • 13 replies
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Superuser Contribution Photo of the album on Android locking screen

In an old version we could see the photo of the album on the lock screen however with an update This was lost, please return this option, it was very nice to visualize itPlanPremiumCountry Ecuador DeviceHuawei Mate 10Operating SystemAndroid 8.0 Pleas...

Newbie

In an old version we could see the photo of the album on the lock screen however with an update This was lost, please return this option, it was very nice to visualize it Plan Premium Country &nb...

Peter

Spotify Legend

770 Views

1 replies

0 likes

Lock Screen Issues
lockscreen
Photo
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Superuser Contribution Playlist not loading

PlanPremiumCountry DeviceXiomi redmiOperating SystemAndroid My Question or Issue When I click an artist/album/playlist from my library the songs don't load. I get a green circle in the center of the screen that keeps spinning as if its loading but th...

Newbie

Plan Premium Country   Device Xiomi redmi Operating System Android    My Question or Issue  When I click an artist/album/playlist from my library the songs don't load. I...

Peter

Spotify Legend

1209 Views

1 replies

0 likes

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Solved!!Superuser Contribution PLAYLIST SAVED SONGS DONT SHOW ON "MUSIC"

So, I recentely moved from Apple Music to Spotify and used an external service to export playlists... Everything went well, I have 3 playlists on Spotify which I already downloaded all the songs in it, but in the fact I only created those playlist so...

Casual Listener

So, I recentely moved from Apple Music to Spotify and used an external service to export playlists... Everything went well, I have 3 playlists on Spotify which I already downloaded all the songs in i...

Fleurish

Casual Listener

534 Views

2 replies

0 likes

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Superuser Contribution Opening app keeps launching Chrome.

PlanPremiumCountry USADeviceDroid / Mototola Z ForceOperating SystemAndroid My Question or Issue So I had to uninstall Spotify as several songs just kept freezing that were donwloaded. I reinstalled and now everytime I open Spotify it launches Chrome...

Newbie

  Plan Premium Country  USA Device Droid / Mototola Z Force Operating System Android   My Question or Issue   So I had to uninstall Spotify as several songs just kept ...

Guido

Spotify Legend

3113 Views

1 replies

0 likes

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Superuser Contribution Android Bug

PlanPremiumCountry DeviceA5 2017 samsungOperating System Android Oreo My Question or Issue When i chose a song from a playlist then switch to another app, then i enter again Spotify there is a visual bug.

Newbie

Plan Premium Country  Device A5 2017 samsung Operating System  Android Oreo   My Question or Issue  When i chose a song from a playlist then switch to another app, t...

Katerina

Spotify Legend

920 Views

1 replies

0 likes

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Solved!!Superuser Contribution Offline issue

Spotify tells me I am offline when I try to Search or See All Albums, even though I have wifi access and can fully access the albums that come up in the list. I can resolve this problem for a short time if I reboot my phone but eventually it always c...

Visitor

    Spotify tells me I am offline when I try to Search or See All Albums, even though I have wifi access and can fully access the albums that come up in the list.  I can resolve this...

Peter

Spotify Legend

1201 Views

3 replies

0 likes

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  • 3 replies
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[Chromecast] Connection lost too often

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. The ...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

472 Views

0 replies

1 likes

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[Chromecast] Different song under "now playing" than actually playing

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. - Sp...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

308 Views

0 replies

1 likes

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[Chromecast] Must force close the app to discover cast devices

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. - Yo...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

PippoAe

Casual Listener

369 Views

1 replies

1 likes

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  • 1 replies
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[Chromecast] Problems with volume adjustement

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (Pixel 2 & Note and on three Chromecast devices. - Of...

Casual Listener

Copying from https://community.spotify.com/t5/Android/Please-fix-chromecast-with-Spotify/m-p/2459136 since it's marked "Solved" even though it's not solved. Happens on two different Android phones (P...

320 Views

0 replies

0 likes

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Solved!!Superuser Contribution Spotify on Galaxy Watch

Hi,I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch. I've seen a friend's one and the app does not appear to have a search function on the watch app to find a spec...

Casual Listener

Hi, I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch.    I've seen a friend's one and the app does ...

Adamsonn

Regular

6706 Views

7 replies

0 likes

Galaxy Watch
Samsung
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Solved!!Superuser Contribution Help! Shuffling all my songs doesn't work.

Hi, I have a premium account with Spotify. Whenever I visit my 'songs tab', Spotify shuffles the music to a limited degree - it plays music from my saved albums, before playing my saved songs... Could I have some help? Many thanks.

Newbie

Hi, I have a premium account with Spotify. Whenever I visit my 'songs tab', Spotify shuffles the music to a limited degree - it plays music from my saved albums, before playing my saved songs...&nbsp...

Peter

Spotify Legend

504 Views

1 replies

0 likes

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Superuser Contribution is there any tag information available related to the different playlists? accessible?

looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice by clicking the playlist link in this Excel sheet. thanks

Casual Listener

    looking for a manner to sort playlists (links) with most complete available tag information available on Spotify. Using an Excel table, filter and then play my choice...

Peter

Spotify Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Historias de Instagram

No me aparece la opcion "historias de Instagram" para compartir la musica que escucho. Ya actalize las 2 aplicaciones y sigue sin aparecer

Newbie

No me aparece la opcion "historias de Instagram" para compartir la musica que escucho. Ya actalize las 2 aplicaciones y sigue sin aparecer

Peter

Spotify Legend

2303 Views

1 replies

2 likes

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Superuser Contribution Spotify trying to play songs not downloaded when offline

I'm frequently having many problems with Spotify but unfortunately it's the least garbage music streaming app I've tried so I just have to suck it up. My current major problem is Spotify trying to play songs that I don't have downloaded when I don't ...

Casual Listener

I'm frequently having many problems with Spotify but unfortunately it's the least garbage music streaming app I've tried so I just have to suck it up.   My current major problem is Spotify try...

Peter

Spotify Legend

971 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Change download location grayed out

I am using an Sony Xperia xa1 ultra which has Spotify installed by standard.When I want to change the download location I can click on the option to do it but however after that I can see internal storage and as card but only grayed out so I can't ch...

Regular

I am using an Sony Xperia xa1 ultra which has Spotify installed by standard.When I want to change the download location I can click on the option to do it but however after that I can see internal st...

Peter

Spotify Legend

761 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

App play/pause/change music by itself when connected with headphone

PlanPremiumCountry BrazilDeviceHuawei P9Operating SystemAndroid 7.0 My Question or IssueIn the recent week i've been experiencing some weird behavior from the app. Out of nowhere (still couldn't find some action on my phone that could be related) the...

Newbie

Plan Premium Country  Brazil Device Huawei P9 Operating System Android 7.0   My Question or Issue In the recent week i've been experiencing some weird behavior from the app. Out o...

372 Views

0 replies

0 likes

  • 372 Views
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Podcasts can't be played on Android

PlanPremiumCountry IsraelDeviceLg G6Operating SystemAndroid Oreo My Question or Issue Podcasts can not be played on Android for over 2 weeks now. The app give me the option to only download the podcast (any podcast) but it never gets downloaded.The o...

Casual Listener

Plan Premium Country  Israel Device Lg G6 Operating System Android Oreo   My Question or Issue   Podcasts can not be played on Android for over 2 weeks now. The app giv...

Matalo

Roadie

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes