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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375399 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7522 Views

0 replies

7 likes

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Spotify Crashes when using "Add Songs"

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid My Question or Issue On mobile, when I hit "add songs" on a playlist, it works until I try to search for music, at which point it seems to crash.

Newbie

Plan Premium Country  USA Device Pixel 2 Operating System Android   My Question or Issue  On mobile, when I hit "add songs" on a playlist, it works until I try to search for ...

405 Views

0 replies

3 likes

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Spotify Premium gone after switching to new android device

PlanPremiumCountryPoland DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I have bought new device, Samsung Galaxy S8, android alter installing Spotify and logging in my Premium access is gone.Please advise how can I get it ba...

Newbie

  Plan Premium Country Poland   Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  I have bought new device, Samsung Galaxy S8, androi...

442 Views

0 replies

0 likes

Premium accounts
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Something went wrong

Im from Latvia, i have premium family spotify, i have android phone. The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log out and log in and its not working, what should i do?I will...

Newbie

Im from Latvia, i have premium family spotify, i have android phone.  The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log o...

Mantisentil

Community Legend

2308 Views

1 replies

0 likes

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Library changes when offline

PlanPremiumCountry DeviceMotorola Moto E4 PlusOperating SystemAndroid Nougat My Question or IssueHelp When I try to download all of my songs for the first time to play it in offline mode, it works fine but when I reconnect my phone to the internet an...

Newbie

Plan Premium Country   Device Motorola Moto E4 Plus Operating System Android Nougat   My Question or Issue Help   When I try to download all of my songs for the first time ...

288 Views

0 replies

0 likes

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Playlists Created by Adding Albums not being completely shuffled.

Hello, Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or is it the way that shuffle was set to be?

Newbie

Hello,   Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or i...

384 Views

0 replies

0 likes

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Picture won't show

PlanPremiumCountry IndonesiaDeviceXiaomi Mi 5Operating System Android 8.0My Question or IssuePicture for Album, Song, Daily Mix, Artist, and others won't show. I've try clean cache and reinstall it but still doesn't work and my connection is normal

Newbie

Plan Premium Country  Indonesia Device Xiaomi Mi 5 Operating System  Android 8.0 My Question or Issue Picture for Album, Song, Daily Mix, Artist, and others won't show. I've try cl...

352 Views

0 replies

0 likes

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Spotify Android Save/Remove Buttons not working

On my Spotify App as of recently I have been unable to save/remove songs without constantly restarting my phone. I go to any song, hit the plus or save button and it doesn't work. I also cannot remove songs from my library. Also on desktop(windows 10...

Newbie

On my Spotify App as of recently I have been unable to save/remove songs without constantly restarting my phone. I go to any song, hit the plus or save button and it doesn't work. I also cannot remov...

379 Views

0 replies

0 likes

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Spotify has stopped notification

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy s9 and wait a short moment i receive a " Spotify has stopped " notification and then i can't...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   Hello, When i pause the music on spotify on my samsung galaxy...

312 Views

0 replies

0 likes

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samsung watch + samsung s7 = trouble

Hello, I have premium account and I've installed spotify on both my devices (samsung s7 with android 8.0) and samsung watch (v. SM-R810 with tizen os).I have and annoying issue: after I used spotify on my watch (and closed it), if I receive a call on...

Newbie

Hello, I have premium account and I've installed spotify on both my devices (samsung s7 with android 8.0) and samsung watch (v. SM-R810 with tizen os). I have and annoying issue: after I used s...

288 Views

0 replies

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Search within playlist is gone?

What happend to the search/filter function to search for songs within a playlist you already follow/made? this idea: https://community.spotify.com/t5/Implemented-Ideas/Mobile-App-Sort-and-Search/idi-p/34441 There is still a search function build in, ...

Music Fan

  What happend to the search/filter function to search for songs within a playlist you already follow/made?   this idea: https://community.spotify.com/t5/Implemented-Ideas/Mobile-Ap...

mischaz

Music Fan

507 Views

1 replies

1 likes

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Spotify client and Spotify connect - connection lost

Plan: Premium FamilyCountry: Germany Device: Xiomi MIA1, BQ Aquaris X Pro Operating System: Android 8.1 Spotify version: 8.4.79.630 My setup is like that:Few Android devices connecting to Onkyo TX-8270 receiver and Teufel Raumfeld One S both via Spot...

Casual Listener

Plan: Premium Family Country: Germany   Device: Xiomi MIA1, BQ Aquaris X Pro   Operating System: Android 8.1   Spotify version: 8.4.79.630     My setup is like that...

598 Views

0 replies

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Discover Weekly playlist bug report (Minor, Ques wrong songs)

Lately (for a few weeks now) when I have hit shuffle on Discover Weekly, the app plays the first song and then ques the whole Greta Van Fleet (Anthem of the Peaceful Army) album. Now I love Greta Van Fleet, but it is kind of annoying.. I have only ex...

Casual Listener

Lately (for a few weeks now) when I have hit shuffle on Discover Weekly, the app plays the first song and then ques the whole Greta Van Fleet (Anthem of the Peaceful Army) album.    Now I...

403 Views

0 replies

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Instagram Stories Play on Spotify Button Problem

PlanPremiumCountryTRDeviceXiaomi Redmi 5 PlusOperating SystemAndroid Oreo My Question or Issue Hello, I have "Instagram Stories" button in my spotify app. I'm sharing a song with this button, It shares album cover and song name on my story. But when ...

Newbie

Plan Premium Country TR Device Xiaomi Redmi 5 Plus Operating System Android Oreo  My Question or Issue  Hello, I have "Instagram Stories" button in my spotify app. I'm sharing...

sersemperi

Newbie

1616 Views

2 replies

5 likes

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Solved!! Download Problem

Hello from Turkey, I have Sony XZ1 and premium user. When i try download some music, spotify said like this "Not enough storage space, download stopped!". I have a 20gb+ storage space in device storage not sd kart! Please help me, i can't download an...

Casual Listener

Hello from Turkey, I have Sony XZ1 and premium user. When i try download some music, spotify said like this "Not enough storage space, download stopped!". I have a 20gb+ storage space in device stora...

mrhun

Casual Listener

952 Views

2 replies

0 likes

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Android Wear update bug

PlanPremiumCountry New Zealand DeviceSamsung Galaxy S8+ and the ticwatch proOperating SystemTicwatch Pro: Android Wear 2.1 Samsung Galaxy S8+: OreOSpotify version: 8.4.79.630My Question or Issue: After the most recent update I connected my watch to m...

Newbie

Plan Premium Country  New Zealand  Device Samsung Galaxy S8+ and the ticwatch pro Operating System Ticwatch Pro: Android Wear 2.1  Samsung Galaxy S8+: OreO Spotify version: 8....

455 Views

0 replies

3 likes

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Solved!! Nujabes Content not saveable or downloadable

PlanPremiumCountry United StatesDeviceOneplus 5Operating SystemAndroid Oreo My Question or IssueAll of the albums besides Modal Soul by Nujabes are not saveable or downloadable. When I try to the save icon appears, but then it reverts back and doesn'...

Casual Listener

Plan Premium Country  United States Device Oneplus 5 Operating System Android Oreo   My Question or Issue All of the albums besides Modal Soul by Nujabes are not saveable or ...

ahmeda

Casual Listener

481 Views

1 replies

0 likes

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BBC podcasts on Kindle fire

PlanPremiumCountry UKDeviceKindle Fire My Question or Issue I download podcasts on my Kindle Fire (so I can listen at work when offline) however I cannot play any of the BBC podcasts. I can download and play podcasts from other sources, and play the ...

Newbie

    Plan Premium Country  UK Device Kindle Fire   My Question or Issue   I download podcasts on my Kindle Fire (so I can listen at work when offline) however I can...

444 Views

0 replies

0 likes

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Spotify has stopped notification

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy s9 and wait a short moment i receive a " Spotify has stopped " notification and then i can't...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   Hello, When i pause the music on spotify on my samsung galaxy...

379 Views

0 replies

0 likes

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Superuser Contribution Keep Spotify playing when closing all apps in task switcher?

Hi, All the previous music players I used before switching to Spotify (eg. Google Music, Poweramp) had this 'feature' where I went to the task switcher and closed all the recent apps, they kept playing music with the icon in the notification area and...

Music Fan

Hi,   All the previous music players I used before switching to Spotify (eg. Google Music, Poweramp) had this 'feature' where I went to the task switcher and closed all the recent apps, they k...

MNC1

Gig Goer

83701 Views

63 replies

69 likes

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  • 69 likes