Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
201339 Views
134 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
545483 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
453119 Views
571 replies
38 likes
PlanFree/PremiumCountry DeviceMotorola E5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why doesn't Spotify show on my lock screen? It used to, but now it doesn't.
Plan Free/Premium Country Device Motorola E5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why doesn't Spotify show on my lock scree...
425 Views
0 replies
0 likes
PlanPremiumCountryFinland DeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueI recently switched from Nexus 5X to Galaxy S9+, and noticed that Text to Speech function is disabled in my new phone's keyboard. It used to work with ...
Plan Premium Country Finland Device Samsung Galaxy S9+ Operating System Android Oreo My Question or Issue I recently switched from Nexus 5X to Galaxy S9+, and noticed that Text...
405 Views
0 replies
0 likes
hello all,this is a new issue for me..I'm using spotify premium in many devices, but i just discovered that my data saver is always on, it won't turn off.. recently used devices is google pixel 2 xl and one plus 6.. both is android pie 9.0..i tried m...
hello all, this is a new issue for me.. I'm using spotify premium in many devices, but i just discovered that my data saver is always on, it won't turn off.. recently used devices is ...
Regular
2550 Views
1 replies
10 likes
PlanFree/PremiumCountryUSADeviceAcer ChromebookOperating SystemChrome OS/Android My Question or IssueEvery time I try to use the search bar on Spotify it crashes. Ever since the Browse and Search button were combined together the search does not work...
Plan Free/Premium Country USA Device Acer Chromebook Operating System Chrome OS/Android My Question or Issue Every time I try to use the search bar on Spotify it crashes. Ever since ...
Casual Listener
3834 Views
10 replies
2 likes
Hi I have a Family Premium subscription plan and have been using spotify for a long time. Today when I turned on my App on Android, I can only select "Shuffle Play" for albums. I can play the album normally if I select the first song and let it roll ...
Hi I have a Family Premium subscription plan and have been using spotify for a long time. Today when I turned on my App on Android, I can only select "Shuffle Play" for albu...
Community Legend
4294 Views
7 replies
0 likes
PlanPremiumCountry TurkeyDeviceHuawei G8Operating SystemAndroid 6.0 My Question or IssueHello everyone!I saw these featured playlist createn by Spotify. You'll see what I want to tell in the attachments. (Can't add attachments but I made a link) List...
Plan Premium Country Turkey Device Huawei G8 Operating System Android 6.0 My Question or Issue Hello everyone! I saw these featured playlist createn by Spotify. You'll see wha...
Roadie
1415 Views
3 replies
0 likes
My Question or Issue With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pause itself. I decided to uninstall the app and reinstall it...
My Question or Issue With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pau...
473 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceGoogle pixel 2 XLOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Found a way to make it worked. Simply activate developer option by clicking 5 times on phone version. Once done go in develo...
Plan Free/Premium Country Device Google pixel 2 XL Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Found a way to make it worked. Si...
1117 Views
0 replies
0 likes
PlanPremiumCountry FranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have t...
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automat...
407 Views
0 replies
0 likes
I have a Nexus 6P, and am using Spotify premium. I've looked over every inch of the Settings tab and can't find how to toggle off the "Publish my activity on Spotify tab."I also use Spotify on my desktop, and I see it toggled on there. I toggle it of...
I have a Nexus 6P, and am using Spotify premium. I've looked over every inch of the Settings tab and can't find how to toggle off the "Publish my activity on Spotify tab." I also use Spotify on my...
Spotify Legend
2280 Views
10 replies
0 likes
PlanPremiumGermany DeviceNokia 8Operating SystemAndroid My Question or IssueIs it possible to use the stream ON option Deutsche Telekom with BT tethering?I'm using a Adroid device (Nokia in my car (Volvo XC 90 from 2018) with Blurtooth Tethering. Wit...
Plan Premium Germany Device Nokia 8 Operating System Android My Question or Issue Is it possible to use the stream ON option Deutsche Telekom with BT tethering? I'm using a...
742 Views
0 replies
0 likes
PlanPremiumCountry FranceDeviceHuawey Pulp 4G My Question or Issue It's been a week since i'm trying to listen music on my new phone.I have delete every offline device and try to use spotify connect.The main problem is that spotify reconize me but I ...
Plan Premium Country France Device Huawey Pulp 4G My Question or Issue It's been a week since i'm trying to listen music on my new phone. I have delete e...
Casual Listener
394 Views
1 replies
0 likes
PlanFreeCountryUKDeviceNokia 6.1Operating SystemAndroid PieMy Question or IssueWhenever I favourite an album it appears on albums list, but all the music from the album is now deleted from my favourite song list. It is not possible for me to have an ...
Plan Free Country UK Device Nokia 6.1 Operating System Android Pie My Question or Issue Whenever I favourite an album it appears on albums list, but all the music from the album is n...
Newbie
1694 Views
1 replies
2 likes
PlanPremiumCountry USA DeviceSamsung Galaxy 9 PlusOperating SystemWin 10 My Question or Issue I've been using Spotify on my Android for months with little issue. All of a sudden my playlists no longer play. If a song does start playing, it usually st...
Plan Premium Country USA Device Samsung Galaxy 9 Plus Operating System Win 10 My Question or Issue I've been using Spotify on my Android for months with little issue.&nb...
547 Views
0 replies
1 likes
PlanPremiumCountry BelgiumDeviceIphone 8Operating SystemIOS 12My Question or IssueWhen my phone is connected via bluetooth to my galaxy watch,spotify will not playback on the watch.The weird thing is that i sometimes can scroll through my playlists,s...
Plan Premium Country Belgium Device Iphone 8 Operating System IOS 12 My Question or Issue When my phone is connected via bluetooth to my galaxy watch,spotify will not playback ...
Newbie
1796 Views
2 replies
3 likes
When I try to download multiple podcasts, the download button (and download option from the three vertical dots) becomes non-repsonsive. Same for removing downloads. This remains true even after the first 1 or 2 downloads or removals have completed. ...
When I try to download multiple podcasts, the download button (and download option from the three vertical dots) becomes non-repsonsive. Same for removing downloads. This remains true even a...
323 Views
0 replies
0 likes
PlanPremiumCountryUnited StatesDeviceOnePlus 6TOperating SystemAndroid 9 Pie My Question or Issue I've been experiencing a rather annoying issue where anytime I open Spotify in Android Auto it just shows the loading spinner and never actually fully l...
Plan Premium Country United States Device OnePlus 6T Operating System Android 9 Pie My Question or Issue I've been experiencing a rather annoying issue where anytime I open S...
Regular
992 Views
3 replies
0 likes
I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and still no dice. Ive logged in to my new phone, tablet...
I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and s...
Community Legend
531 Views
3 replies
0 likes
PlanPremiumCountry FranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have t...
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automat...
551 Views
0 replies
0 likes
PlanPremiumCountry USADeviceGoogle Pixel 1Operating SystemAndroid Oreo My Question or IssueOn my phone: I am trying to sort my starred playlist by newest added, but when I tap 'Sort playlist' I am just brought back to the playlist with no changes. Do...
Plan Premium Country USA Device Google Pixel 1 Operating System Android Oreo My Question or Issue On my phone: I am trying to sort my starred playlist by newest added, but when...
Community Legend
1578 Views
3 replies
0 likes
