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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106935 Views

26 replies

3 likes

  • 106935 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216716 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216716 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570393 Views

78 replies

3 likes

  • 570393 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470196 Views

577 replies

40 likes

Account
Free
  • 470196 Views
  • 577 replies
  • 40 likes

Superuser Contribution Song artworks not showing on Instagram story

Plan PremiumCountry FranceDevice AnyOperating System Android 8.0, iOS 12.1 Hello, I have noticed that when I want to share a song, artist or album (tested all these out before posting here) as an Instagram story, the generated story only displays a g...

Regular

  Plan Premium Country France Device Any Operating System Android 8.0, iOS 12.1    Hello, I have noticed that when I want to share a song, artist or album (te...

Katerina

Spotify Legend

2265 Views

1 replies

0 likes

  • 2265 Views
  • 1 replies
  • 0 likes

Android casting through Chromecast problems

PlanPremiumCountryAustralia Device Operating System My Question or IssueFirst, where is the board for casting? Second, when casting From my android phone I’m often disconnected or other sync problems. People complain many times about this but I see n...

Newbie

  Plan Premium Country Australia   Device   Operating System   My Question or Issue First, where is the board for casting?   Second, when casting From my android...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Samsung Galaxy Watch / Tizen Spotify Playback

PlanPremiumCountryAustraliaDevice(Samsung Galaxy WatchOperating SystemTizen My Question or Issue So I've just got a new Samsung Galaxy Watch, & I've come across the playback issue. After using the speaker (via Bixby, a phone call, etc) the Spotify ap...

Newbie

Plan Premium Country Australia Device (Samsung Galaxy Watch Operating System Tizen   My Question or Issue  So I've just got a new Samsung Galaxy Watch, & I've come across the ...

541 Views

0 replies

5 likes

  • 541 Views
  • 0 replies
  • 5 likes

Widgets

Hello, when I first installed Spotify, the widget was in full screen on the phone's lock screen.how do I get this back? My phone: Xiaomi Redmi 5 Plus

Newbie

Hello, when I first installed Spotify, the widget was in full screen on the phone's lock screen.how do I get this back? My phone: Xiaomi Redmi 5 Plus

389 Views

0 replies

1 likes

  • 389 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Liking a song gone, so is the list of favorites

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanPremiumCountry Reside in the USA, visiting Spain right nowDevicesGoogle Plex 3 and Microsoft Surface Pro 5Operating SystemAndro...

Newbie

None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Premium Country  Reside in the USA, visiting Spain right now Dev...

Katerina

Spotify Legend

481 Views

1 replies

1 likes

  • 481 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can see a song that I'm looking for but i can't listen it...

I realized that when my friend told me to check out one song. I searched for it and i didn't find it. Then i looked for it on Google and i found a link to that song on Spotify. I saw that song in album i looked in before... The title of song was grey...

Newbie

I realized that when my friend told me to check out one song. I searched for it and i didn't find it. Then i looked for it on Google and i found a link to that song on Spotify. I saw that song in alb...

Jemi

Spotify Legend

451 Views

1 replies

0 likes

  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Regional restrictions?

Does Deadmau5 ban HongKong?It was fine last week and now some of the music especially the music I like and add to the playlist are lockup whether is old/new .

Casual Listener

Does Deadmau5 ban HongKong?It was fine last week and now some of the music especially the music I like and add to the playlist are lockup whether is old/new .  

Jemi

Spotify Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App doesn't work at all

PlanPremiumCountryRomaniaDeviceSony xperia xa 2Operating SystemAndroid Oreo It all started last evening, the app stopped working mid-playlist and since then I haven't been able to get it to function properly. When I open it, all I can see is a black ...

Newbie

Plan Premium Country Romania Device Sony xperia xa 2 Operating System Android Oreo   It all started last evening, the app stopped working mid-playlist and since then I haven't been...

Jemi

Spotify Legend

635 Views

1 replies

0 likes

  • 635 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bass Sounds Terrible

i have an iphone 8 with spotify premium and my songs with a louder or more prominent bass sound really bad every time a bass goes off. it sounds completely fine for others and the songs sound perfect on youtube, so it’s not my headphones. please some...

Casual Listener

i have an iphone 8 with spotify premium and my songs with a louder or more prominent bass sound really bad every time a bass goes off. it sounds completely fine for others and the songs sound perfect...

Jemi

Spotify Legend

2252 Views

1 replies

1 likes

  • 2252 Views
  • 1 replies
  • 1 likes

Search feature on playlists

PlanPremiumCountry ScotlandDeviceOnePlus 3TOperating SystemAndroid 8 My Question or Issue I no longer have the search feature on my playlists when I scroll up for the search bar it just stops.

Casual Listener

Plan Premium Country  Scotland Device OnePlus 3T Operating System Android 8   My Question or Issue  I no longer have the search feature on my playlists when I scroll up for t...

rabbit23456

Casual Listener

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Songs start playing after watching a video

PlanFreeCountry AustraliaDevice(Samsung Galaxy 8Operating System(Android My Question or Issue I pause a song as I am done listening and exit out of the app. Hours later I might have a video ad pop up in a game I am playing. My media sound is off. The...

Newbie

Plan Free Country  Australia Device (Samsung Galaxy 8 Operating System (Android    My Question or Issue  I pause a song as I am done listening and exit out of the app. ...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Bug om the new update?

Hello everyone, I'm having problem with my Spotify, when I connect my phone to my car through on Android auto, it wouldn't load up any musics even is downloaded, it displays "no internet connection" I never have this problem before until the new upda...

Newbie

Hello everyone, I'm having problem with my Spotify, when I connect my phone to my car through on Android auto, it wouldn't load up any musics even is downloaded, it displays "no internet connection" ...

628 Views

0 replies

1 likes

android auto
new update issues
wouldn't load
  • 628 Views
  • 0 replies
  • 1 likes

Filtering and Searching Playlists

PlanPremiumCountryUS DeviceSamsung Galaxy 9Operating SystemAndroid Oreo 8.0.0 My Question or Issue Why has the filtering and search playlists gone in to the 3 dot menu? Usually, there's a button you can press to filter or if you scroll all the way to...

Casual Listener

Plan Premium Country US  Device Samsung Galaxy 9 Operating System Android Oreo 8.0.0   My Question or Issue   Why has the filtering and search playlists gone in to the ...

AeroZ

Composer

687 Views

1 replies

4 likes

  • 687 Views
  • 1 replies
  • 4 likes

Is the "downloaded" song deleted from my hard disk if I "remove" it from my library?

PlanPremium CountryCanada DeviceMoto G5s Plus, running Spotify app Operating SystemOreo My Question or IssueMy library has a few songs. The library is downloaded, no other song or playlist is downloaded. If I remove a song from my library, is the dow...

Casual Listener

Plan Premium   Country Canada    Device Moto G5s Plus, running Spotify app   Operating System Oreo   My Question or Issue My library has a few songs. The li...

534 Views

0 replies

0 likes

Android
disk
downloaded
  • 534 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not working correctly on my samsung

PlanPremiumCountry USDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue HelloSo I have been using Spotify on my Samsung devices for about 6 months now. I had a Galaxy J7 perx before, and I have always had issues. My issues have ...

Newbie

Plan Premium Country  US Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  Hello So I have been using Spotify on my Samsung devices for about 6 ...

amarulito

Newbie

9936 Views

16 replies

11 likes

  • 9936 Views
  • 16 replies
  • 11 likes

Playlist public / secret. Android / Windows App Bug

Hallo, wenn ich auf der Android App eine Playlist auf "veröffentlicht" stelle, wird diese aufder Windows App als "geheim" angezeigt und wenn ich auf Windows auf "geheim" umstelle wird sie auf Android "veröffentlicht" angezeigt.-Hello, if I set a play...

Regular

Hallo, wenn ich auf der Android App eine Playlist auf "veröffentlicht" stelle, wird diese aufder Windows App als "geheim" angezeigt und wenn ich auf Windows auf "geheim" umstelle wird sie auf Android...

spotifouser

Regular

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Playlist plays first song then something completely unrelated.

PlanPremiumCountry USADevicePixel XL OriginalOperating SystemAndroid 9 (aka Pie) My Question or Issue This just happened. I was playing the playlist "This Is Five Finger Death Punch" and after the first song it would play something COMPLETELY unrelat...

Casual Listener

Plan Premium Country  USA Device Pixel XL Original Operating System Android 9 (aka Pie)   My Question or Issue  This just happened. I was playing the playlist "This Is Five F...

Antagonizing

Casual Listener

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Favourites Playlist dissapeared after becoming Premium member

I used to listen all day my favorites playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it is not good because that's where I have all music that I a...

Newbie

I used to listen all day my favorites  playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it i...

Littlelionboy_2

Newbie

460 Views

1 replies

0 likes

Premium without favorites playlist
  • 460 Views
  • 1 replies
  • 0 likes

Premium streaming 'spotify connect' and 'google cast'

Hi.I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify. I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I also stream in highest quality to my chromecast audio (256kbps AAC)...

Casual Listener

Hi. I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify.   I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I ...

715 Views

0 replies

0 likes

  • 715 Views
  • 0 replies
  • 0 likes

Spotify randomly stops: check your app's battery saver

Dear friends, my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions:1. While I connect through my 4G connection2. While I connect to home Wifi connection3. Whi...

Newbie

Dear friends,   my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions: 1. While I connect through ...

songassistant

Composer

1643 Views

1 replies

0 likes

  • 1643 Views
  • 1 replies
  • 0 likes