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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

389072 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8078 Views

0 replies

7 likes

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Spotify logs me off then wont allow me to sign in "offline"

Samsung s5 in Canada. So frustrating. Always let's me down. I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal memory. Uninstalled and installed so many times I feel sick. I pay y...

Newbie

Samsung s5 in Canada.  So frustrating.  Always let's me down.  I need it offline because I can't afford all the data. When I reinstall it won't recognize my SD card . Fills my internal...

388 Views

0 replies

0 likes

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Superuser Contribution Suddenly unable to download tracks over mobiles data

For some reason Spotify will no longer download over mobile data. The option to allow it is still ticked, my phone has loads of free room and the app has storage permissions granted. I've reinstalled the app, power cycled my phone and tried changing ...

Casual Listener

For some reason Spotify will no longer download over mobile data. The option to allow it is still ticked, my phone has loads of free room and the app has storage permissions granted.   I've re...

Daisy

Spotify Legend

1102 Views

5 replies

0 likes

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Cant control spotify app via bluetooth devices.

PlanPremiumCountry GreeceDevicePixel 2XLOperating SystemAndoid Pie 9.0 Good day to you all,Like i said on the title i cant control (skip,stop) spotify app through Jabra 75e headphones or the Galaxy gear s2 smartwatch. When the app is open in fullscre...

Casual Listener

  Plan Premium Country  Greece Device Pixel 2XL Operating System Andoid Pie 9.0   Good day to you all, Like i said on the title i cant control (skip,stop) spotify app throug...

omrtlegol

Casual Listener

541 Views

1 replies

0 likes

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Superuser Contribution Local files from Desktop not able to play in playlist

Hi everyone,So previously i have been able to have local files in one of my playlists dwnloaded and able to play on my phone. However, recently, when i try to add new songs that are local, they wont sync with my phone and i am unable to play them. Th...

Newbie

Hi everyone, So previously i have been able to have local files in one of my playlists dwnloaded and able to play on my phone. However, recently, when i try to add new songs that are local, they won...

Peter

Spotify Legend

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot sync local files

PlanPremiumCountryFrance DeviceHonor 5COperating SystemWindows 10 My Question or Issue Hello, I cannot sync my local files, stored on my computer, to my Android phone. Previously, the local files were already synced, but I got an issue with my phone ...

Casual Listener

Plan Premium Country France  Device Honor 5C Operating System Windows 10   My Question or Issue  Hello,   I cannot sync my local files, stored on my computer, to my An...

Peter

Spotify Legend

1158 Views

5 replies

2 likes

local files
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Superuser Contribution Local Files not playing on Android

PlanPremiumCountry USADevice(HTC Android)Operating System(Android) Anyone having issues not being able to play local files on their Android. Since last update, certain local files do not play anymore. I've tried redownloading and clearing cache to no...

Casual Listener

  Plan Premium Country  USA Device (HTC Android) Operating System (Android)   Anyone having issues not being able to play local files on their Android. Since last update, cer...

Peter

Spotify Legend

442 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Local File on network Device not working

PlanPremiumCountryGermany DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueI downloaded a local File on my Samsung S9 (via desktop pc, local file, sync etc.) and it works! But i can´t play this file on network devices, only sma...

Newbie

Plan Premium Country Germany   Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue I downloaded a local File on my Samsung S9 (via desktop pc, loca...

Peter

Spotify Legend

393 Views

1 replies

0 likes

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  • 1 replies
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Spotify randomly stops playing on phone

PlanPremiumCountry NetherlandsSamsung S8Operating SystemAndroid My Question or Issue Spotify automaticly stops playing while listening on my Phone.

Newbie

Plan Premium Country  Netherlands Samsung S8 Operating System Android   My Question or Issue  Spotify automaticly stops playing while listening on my Phone.

Smatchimo55

Casual Listener

594 Views

2 replies

0 likes

Android
Play
stop
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Solved!! Music's not showing up!!!

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the same thing happened on my xbox but I fixed it somehow ...

Casual Listener

So I had got a new phone and logged in to my Spotify account and it is showing none of my music I had over 400 songs on my account and I've tried logging out and in again and that didn't work the sam...

dadeadlyvirus

Casual Listener

746 Views

2 replies

0 likes

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Spotify Wearable Wont see spotifuggle app on phone

PlanPremium Device Samsung Galaxy 9 and Galaxy Watch My Question or Issue Yeasterday I Downloaded the spotify app on my watch and was using the remote mode with no issues when i put my watch on this morning all of asudden it would not connect to my p...

Newbie

  Plan Premium   Device  Samsung Galaxy 9 and Galaxy Watch     My Question or Issue    Yeasterday I Downloaded the spotify app on my watch and was using t...

438 Views

0 replies

1 likes

  • 438 Views
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Solved!! daily mix não aparecem no app do spotify music

PlanPremiumCountry brazilDevice(lg k10)Operating System(Android) My Question or Issue o daily mix não esta funcionando no app do spotify music... eu testei o spotify lite e somente la aparece. mas no spotify lite não da para usar os recursos premium....

Casual Listener

Plan Premium Country  brazil Device (lg k10) Operating System (Android)   My Question or Issue  o daily mix não esta funcionando no app do spotify music... eu testei o spotif...

Bittencourt

Spotify Star

2885 Views

3 replies

0 likes

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Spotify App "Added on" timestamps

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9+Operating SystemAndroid OreoMy Question or Issue Hello! Could not find that this had been mentioned before, but would it be a chance to add a small info line under the track name for our playlists - with...

Newbie

Plan Premium Country Norway Device Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue   Hello! Could not find that this had been mentioned before, but would it b...

838 Views

0 replies

1 likes

Android
timestamp
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Can't hide songs

PlanFreeCountry MalaysiaDeviceHuawei nova 2iOperating SystemAndroid Oreo My Question or Issue I can't hide any songs neither unhiding any songs now. Does this means that I have reached the max limit or what? I currently have 415 hidden songs and 0 hi...

Casual Listener

Plan Free Country  Malaysia Device Huawei nova 2i Operating System Android Oreo   My Question or Issue  I can't hide any songs neither unhiding any songs now. Does this ...

ryen_68

Casual Listener

797 Views

1 replies

0 likes

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  • 1 replies
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There is no option to share to Instagram stories

PlanPremiumCountryIndonesiaDevice(Honor 9 Lite)Operating System(Android Oreo 8.0) My Question or Issue I have latest spotify and instagram app, but the option to share to instagram story not found

Newbie

Plan Premium Country Indonesia Device (Honor 9 Lite) Operating System (Android Oreo 8.0)   My Question or Issue  I have latest spotify and instagram app, but the option to share t...

701 Views

0 replies

0 likes

Bug Sharing
Instagram Stories
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LG and Equalizer revisited

PlanPremiumCountry NorwayDeviceLG K10 (2017)Operating SystemAndroid NougatMy Question or IssueI have recently used a Nokia 7 plus for playing music from Spotify. Great sound quality when adjusting the equalizer to match my earphones. Now I use an LG ...

Newbie

 Plan Premium Country  Norway Device LG K10 (2017) Operating System Android Nougat My Question or Issue I have recently used a Nokia 7 plus for playing music from Spotify. Great so...

449 Views

0 replies

0 likes

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Solved!! Cannot exit advertising settings

PlanPremiumCountryUK DevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueClicking on the "Spotify Ad Partner Preferences" button opens a browser window in the default browser (in this instance Chrome). Changing these settings is fine. Howev...

Casual Listener

Plan Premium Country UK   Device Pixel 2 XL Operating System Android 9   My Question or Issue Clicking on the "Spotify Ad Partner Preferences" button opens a browser window in th...

Mantisentil

Community Legend

599 Views

1 replies

0 likes

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  • 1 replies
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Starred songs list

PlanPremiumCountry South AfricaDeviceSamsung Galaxy S6Operating SystemAndroid Oreo My Question or Issue How do I access the list of my starred songs on my phone ?

Newbie

Plan Premium Country  South Africa Device Samsung Galaxy S6 Operating System Android Oreo   My Question or Issue  How do I access the list of my starred songs on my phon...

Mantisentil

Community Legend

310 Views

1 replies

0 likes

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  • 1 replies
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Cannot disable "New album" modal notification

PlanPremiumCountryUKDevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueInfrequently, when I launch Spotify, I'm presented with a modal alert for a new album. I don't want these notifications (they are usually not something I care about - r...

Casual Listener

Plan Premium Country UK Device Pixel 2 XL Operating System Android 9   My Question or Issue Infrequently, when I launch Spotify, I'm presented with a modal alert for a new album. I don...

464 Views

0 replies

2 likes

  • 464 Views
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Local files getting grayed out

PlanPremiumDeviceGoogle PixelOperating SystemAndroid 9 Pie My Question or Issue So I have a bunch of local files in my playlist, because hey, not everything is on Spotify. Problem is that sometimes after I've played them they become grayed out. They ...

Newbie

Plan Premium Device Google Pixel Operating System Android 9 Pie   My Question or Issue  So I have a bunch of local files in my playlist, because hey, not everything is on Spotify. P...

LR81

Newbie

775 Views

1 replies

8 likes

  • 775 Views
  • 1 replies
  • 8 likes