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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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View album, artist, or song radio not working

PlanPremiumCountry USDeviceSamsung Galaxy s8Operating System Android Oreo My Question or Issue When listening to a song the "song radio", "view album", and "view artist" are unavailable and no longer highlighted for access. I've included a picture.

Newbie

Plan Premium Country  US Device Samsung Galaxy s8 Operating System  Android Oreo   My Question or Issue  When listening to a song the "song radio", "view album", an...

AeroZ

Composer

335 Views

1 replies

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SD card help

PlanPremiumCountry Canada DeviceSamsung s7Operating SystemAndroid Oreo My Question or IssueMy data that i transfer to my sd card just won't stay and end up getting reset to storage.. Then i have to download them all over again to storage. I have alwa...

Newbie

Plan Premium Country  Canada  Device Samsung s7 Operating System Android Oreo   My Question or Issue My data that i transfer to my sd card just won't stay and end up get...

290 Views

0 replies

1 likes

  • 290 Views
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Playlist restart before ending

PlanPremiumCountryFR DeviceXiaomi Redmi 4 PrimeOperating SystemAndroid My Question or IssueI've a playlist with more than 350 songs and i add some songs every weeks. My problem is simple, i don't see all songs, i've enabled the shuffle mode and disab...

Casual Listener

Plan Premium Country FR  Device Xiaomi Redmi 4 Prime Operating System Android   My Question or Issue I've a playlist with more than 350 songs and i add some songs every weeks. M...

350 Views

0 replies

1 likes

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Superuser Contribution Songs not playing

PlanPremiumCountry DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I know this has been mentioned before I googled it first, but there seems to be no solution, so I'll ask post it again: I have the paid for app and an extensiv...

Casual Listener

Plan Premium Country   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  I know this has been mentioned before I googled it first, but there ...

Guido

Spotify Legend

723 Views

2 replies

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Superuser Contribution Spotify starts playing music by opening the app

PlanPremiumCountrySwitzerlandDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueHey there, everytime I open the Spotify app, it automatically starts playing music. I don't want that and I haven't found a solution so far. Thank you ...

Casual Listener

Plan Premium Country Switzerland Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue Hey there, everytime I open the Spotify app, it automatically starts playin...

mitzyd118

Newbie

3791 Views

15 replies

6 likes

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Solved!! Samsung galaxy watch issue

Hi, Everytime my phone rings or I end a call, I reject a call etc spotify starts playing. I close the app but it doesn't matter. This started after I downloaded the offline content. It is very annoying and also disturbs me at work as well as drains t...

Regular

Hi,   Everytime my phone rings or I end a call, I reject a call etc spotify starts playing. I close the app but it doesn't matter.   This started after I downloaded the offlin...

stephen12345

Regular

15915 Views

44 replies

13 likes

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Solved!! When listening to Spotify on my phone I keep getting disrupted by Another Device

PlanPremiumCountry United States of America Device(LG K20 V)Operating System(Andriod Version 7.0) My Question or Issue When attempting to listen to music on my phone, or on my desktop I keep having my listening experience interrupted by a message say...

Casual Listener

  Plan Premium Country  United States of America  Device (LG K20 V) Operating System (Andriod Version 7.0)   My Question or Issue  When attempting to listen to mus...

musicstreamr824

Casual Listener

1758 Views

1 replies

0 likes

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Cant see the album art and controls on lock screen?

PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoMy Question or Issue Is there a way to bring the album art and controlls from the second image to the first in the lock screen? I know that it looks like that on iphone b...

Newbie

  Plan Premium Country  Canada Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue  Is there a way to bring the album art and controlls from ...

319 Views

0 replies

0 likes

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Song stops playing at random times

PlanPremiumCountry MalaysiaDeviceVivo Y81Operating SystemAndroid 8.1.0 My Question or IssueWhy do my songs sometimes randomly stop playing. I can't really say the app crashes whenever that happens because the app is still running. But the song just w...

Casual Listener

Plan Premium Country  Malaysia Device Vivo Y81 Operating System Android 8.1.0   My Question or Issue Why do my songs sometimes randomly stop playing. I can't really say the app cr...

329 Views

0 replies

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Superuser Contribution Blank Screen

Country UKDeviceSamsung Galaxy J5 (2016)Operating SystemAndroid 7.1.1 My Question or Issue So,app doesn't show playlist as app usually does.Just lefts a blank space;First time happening,Thanks in advance

Newbie

  Country UK Device Samsung Galaxy J5 (2016) Operating System Android 7.1.1    My Question or Issue  So,app doesn't show playlist as app usually does. Just lefts a blank ...

Guido

Spotify Legend

344 Views

1 replies

0 likes

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Audio spikes when using EQ or Normalize volume settings

PlanPremiumCountry SwedenDeviceMoto G5Operating SystemAndroid 7.0 Nougat My Question or IssueWhen manually seeking a time in a song (that includes skipping forward or backward using the ->| arrows), the audio spike really loud. This happens even when...

Newbie

Plan Premium Country  Sweden Device Moto G5 Operating System Android 7.0 Nougat   My Question or Issue When manually seeking a time in a song (that includes skipping forward or ba...

436 Views

0 replies

0 likes

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Reproducción aleatoria de varias listas al tiempo

Buenas tardes, quería saber si hay alguna forma de reproducir desde mi android varias listas de forma aleatoria? Se que en la aplicación de windows esto es posible creando una carpeta que contenga las listas, pero no se como se hace en el celular.Por...

Newbie

Buenas tardes, quería saber si hay alguna forma de reproducir desde mi android varias listas de forma aleatoria? Se que en la aplicación de windows esto es posible creando una carpeta que contenga la...

2584 Views

0 replies

5 likes

PL
Play Folder
Shuffle folder
Shuffle Playlist
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music playing but no sound

PlanPremiumCountry USDeviceSony Xperia xz premiumOperating System( Android Oreo) My Question or Issue Automatically stop background music playing (didn't stop play just no sound) but the play button still showing playing when this issue happen. and a...

Newbie

  Plan Premium Country  US Device Sony Xperia xz premium Operating System ( Android Oreo)   My Question or Issue  Automatically stop background music playing (didn...

323 Views

0 replies

0 likes

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Shuffling album does not play songs in the actual album

I'm trying to shuffle an album, but all it does is play random suggested tracks and not the acutal tracsks in the album, or evern songs by that artist. Just completley random artist that have nothing to do with what I want to listen to. If this is be...

Newbie

I'm trying to shuffle an album, but all it does is play random suggested tracks and not the acutal tracsks in the album, or evern songs by that artist. Just completley random artist that have no...

277 Views

0 replies

0 likes

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Spotify stuck offline on mobile android

Spotify premiumOn a Samsung galaxy s6 edgeMy issue:My device has been stuck in offline for the past month or so now. I've tried logging out and back in, uninstalling and reinstalling, etc. Reinstalling seems to correct the issue, but only for a few d...

Newbie

Spotify premium On a Samsung galaxy s6 edge My issue: My device has been stuck in offline for the past month or so now. I've tried logging out and back in, uninstalling and reinstalling, etc. Rein...

150jason

Newbie

349 Views

1 replies

0 likes

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  • 1 replies
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Ditching spotify

PlanPremiumCountry JapanDevicehonor 9Operating SystemAndroid Oreo, My Question or Issue The amount of music that has been stripped from my playlists, is just unbearable. I notice new songs disappearing everyday, Jay Z, daft punk most recently. You ne...

Regular

  Plan Premium Country  Japan Device honor 9 Operating System Android Oreo,   My Question or Issue  The amount of music that has been stripped from my playlists, i...

swashbucklin89

Regular

512 Views

2 replies

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Song information not showing in car

PlanPremiumCountrySpainDeviceHuawei P10 (VTR-L29)Operating SystemAndroid Oreo 8.0.0My Question or IssueI've learned (and I'm currently suffering) that there's an ongoing issue since last year with playback via bluetooth, by which metadata is not show...

Casual Listener

Plan Premium Country Spain Device Huawei P10 (VTR-L29) Operating System Android Oreo 8.0.0 My Question or Issue I've learned (and I'm currently suffering) that there's an ongoi...

903 Views

0 replies

1 likes

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Play weekly remix without "shuffle play"

PlanPremiumCountry NetherlandsDevicevarious android devices, volumio, windows desktop player etc..Operating SystemVarious android versions, linux, windows 10 My Question or Issue i like to listen to weekly mixes by various dj's like Armin van Buren, ...

Newbie

Plan Premium Country  Netherlands Device various android devices, volumio, windows desktop player etc.. Operating System Various android versions, linux, windows 10     &nbsp...

245 Views

0 replies

0 likes

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Headphone track controls not working consistently

PlanPremiumCountry USADeviceSamsung Note 8Operating SystemAndroid Oreo My Question or Issue Track controls for headphones only work when I restart the phone. After app loses focus the controls stop working and I have to restart phone again. Rebooting...

Casual Listener

Plan Premium Country  USA Device Samsung Note 8 Operating System Android Oreo   My Question or Issue  Track controls for headphones only work when I restart the phone. A...

250 Views

0 replies

0 likes

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trouble playing podcasts without downloading them on app

Hi,Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. But I'd also like to be able to listen to old episodes offl...

Casual Listener

Hi, Lately, the play button on my has disappeared from my podcasts and instead, I only see a download sign. The only way to listen online is when I go to the New Episodes list and press edit. B...

240 Views

0 replies

0 likes

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