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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201364 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201364 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545512 Views

78 replies

3 likes

  • 545512 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453164 Views

571 replies

38 likes

Account
Free
  • 453164 Views
  • 571 replies
  • 38 likes

Solved!!Superuser Contribution Liking a song gone, so is the list of favorites

None of the below information is required. However, the more you provide, the easier it will be for us to try and help.PlanPremiumCountry Reside in the USA, visiting Spain right nowDevicesGoogle Plex 3 and Microsoft Surface Pro 5Operating SystemAndro...

Newbie

None of the below information is required. However, the more you provide, the easier it will be for us to try and help. Plan Premium Country  Reside in the USA, visiting Spain right now Dev...

Katerina

Spotify Legend

460 Views

1 replies

1 likes

  • 460 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can see a song that I'm looking for but i can't listen it...

I realized that when my friend told me to check out one song. I searched for it and i didn't find it. Then i looked for it on Google and i found a link to that song on Spotify. I saw that song in album i looked in before... The title of song was grey...

Newbie

I realized that when my friend told me to check out one song. I searched for it and i didn't find it. Then i looked for it on Google and i found a link to that song on Spotify. I saw that song in alb...

Jemi

Spotify Legend

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution Regional restrictions?

Does Deadmau5 ban HongKong?It was fine last week and now some of the music especially the music I like and add to the playlist are lockup whether is old/new .

Casual Listener

Does Deadmau5 ban HongKong?It was fine last week and now some of the music especially the music I like and add to the playlist are lockup whether is old/new .  

Jemi

Spotify Legend

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App doesn't work at all

PlanPremiumCountryRomaniaDeviceSony xperia xa 2Operating SystemAndroid Oreo It all started last evening, the app stopped working mid-playlist and since then I haven't been able to get it to function properly. When I open it, all I can see is a black ...

Newbie

Plan Premium Country Romania Device Sony xperia xa 2 Operating System Android Oreo   It all started last evening, the app stopped working mid-playlist and since then I haven't been...

Jemi

Spotify Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bass Sounds Terrible

i have an iphone 8 with spotify premium and my songs with a louder or more prominent bass sound really bad every time a bass goes off. it sounds completely fine for others and the songs sound perfect on youtube, so it’s not my headphones. please some...

Casual Listener

i have an iphone 8 with spotify premium and my songs with a louder or more prominent bass sound really bad every time a bass goes off. it sounds completely fine for others and the songs sound perfect...

Jemi

Spotify Legend

2216 Views

1 replies

1 likes

  • 2216 Views
  • 1 replies
  • 1 likes

Search feature on playlists

PlanPremiumCountry ScotlandDeviceOnePlus 3TOperating SystemAndroid 8 My Question or Issue I no longer have the search feature on my playlists when I scroll up for the search bar it just stops.

Casual Listener

Plan Premium Country  Scotland Device OnePlus 3T Operating System Android 8   My Question or Issue  I no longer have the search feature on my playlists when I scroll up for t...

rabbit23456

Casual Listener

365 Views

1 replies

0 likes

  • 365 Views
  • 1 replies
  • 0 likes

Songs start playing after watching a video

PlanFreeCountry AustraliaDevice(Samsung Galaxy 8Operating System(Android My Question or Issue I pause a song as I am done listening and exit out of the app. Hours later I might have a video ad pop up in a game I am playing. My media sound is off. The...

Newbie

Plan Free Country  Australia Device (Samsung Galaxy 8 Operating System (Android    My Question or Issue  I pause a song as I am done listening and exit out of the app. ...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Bug om the new update?

Hello everyone, I'm having problem with my Spotify, when I connect my phone to my car through on Android auto, it wouldn't load up any musics even is downloaded, it displays "no internet connection" I never have this problem before until the new upda...

Newbie

Hello everyone, I'm having problem with my Spotify, when I connect my phone to my car through on Android auto, it wouldn't load up any musics even is downloaded, it displays "no internet connection" ...

604 Views

0 replies

1 likes

android auto
new update issues
wouldn't load
  • 604 Views
  • 0 replies
  • 1 likes

Filtering and Searching Playlists

PlanPremiumCountryUS DeviceSamsung Galaxy 9Operating SystemAndroid Oreo 8.0.0 My Question or Issue Why has the filtering and search playlists gone in to the 3 dot menu? Usually, there's a button you can press to filter or if you scroll all the way to...

Casual Listener

Plan Premium Country US  Device Samsung Galaxy 9 Operating System Android Oreo 8.0.0   My Question or Issue   Why has the filtering and search playlists gone in to the ...

AeroZ

Composer

662 Views

1 replies

4 likes

  • 662 Views
  • 1 replies
  • 4 likes

Is the "downloaded" song deleted from my hard disk if I "remove" it from my library?

PlanPremium CountryCanada DeviceMoto G5s Plus, running Spotify app Operating SystemOreo My Question or IssueMy library has a few songs. The library is downloaded, no other song or playlist is downloaded. If I remove a song from my library, is the dow...

Casual Listener

Plan Premium   Country Canada    Device Moto G5s Plus, running Spotify app   Operating System Oreo   My Question or Issue My library has a few songs. The li...

512 Views

0 replies

0 likes

Android
disk
downloaded
  • 512 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not working correctly on my samsung

PlanPremiumCountry USDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue HelloSo I have been using Spotify on my Samsung devices for about 6 months now. I had a Galaxy J7 perx before, and I have always had issues. My issues have ...

Newbie

Plan Premium Country  US Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  Hello So I have been using Spotify on my Samsung devices for about 6 ...

amarulito

Newbie

9845 Views

16 replies

11 likes

  • 9845 Views
  • 16 replies
  • 11 likes

Playlist public / secret. Android / Windows App Bug

Hallo, wenn ich auf der Android App eine Playlist auf "veröffentlicht" stelle, wird diese aufder Windows App als "geheim" angezeigt und wenn ich auf Windows auf "geheim" umstelle wird sie auf Android "veröffentlicht" angezeigt.-Hello, if I set a play...

Regular

Hallo, wenn ich auf der Android App eine Playlist auf "veröffentlicht" stelle, wird diese aufder Windows App als "geheim" angezeigt und wenn ich auf Windows auf "geheim" umstelle wird sie auf Android...

spotifouser

Regular

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Playlist plays first song then something completely unrelated.

PlanPremiumCountry USADevicePixel XL OriginalOperating SystemAndroid 9 (aka Pie) My Question or Issue This just happened. I was playing the playlist "This Is Five Finger Death Punch" and after the first song it would play something COMPLETELY unrelat...

Casual Listener

Plan Premium Country  USA Device Pixel XL Original Operating System Android 9 (aka Pie)   My Question or Issue  This just happened. I was playing the playlist "This Is Five F...

Antagonizing

Casual Listener

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Favourites Playlist dissapeared after becoming Premium member

I used to listen all day my favorites playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it is not good because that's where I have all music that I a...

Newbie

I used to listen all day my favorites  playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it i...

Littlelionboy_2

Newbie

437 Views

1 replies

0 likes

Premium without favorites playlist
  • 437 Views
  • 1 replies
  • 0 likes

Premium streaming 'spotify connect' and 'google cast'

Hi.I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify. I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I also stream in highest quality to my chromecast audio (256kbps AAC)...

Casual Listener

Hi. I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify.   I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I ...

703 Views

0 replies

0 likes

  • 703 Views
  • 0 replies
  • 0 likes

Spotify randomly stops: check your app's battery saver

Dear friends, my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions:1. While I connect through my 4G connection2. While I connect to home Wifi connection3. Whi...

Newbie

Dear friends,   my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions: 1. While I connect through ...

songassistant

Composer

1580 Views

1 replies

0 likes

  • 1580 Views
  • 1 replies
  • 0 likes

E Next to Artist Name Using Android Auto

I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. What does it mean?

Casual Listener

I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. ...

4506 Views

0 replies

15 likes

  • 4506 Views
  • 0 replies
  • 15 likes

Lyrics on Samsung Tablet

Plan - premiumCountry - USA DeviceSamsung Galaxy Tab A Tablet My Question or IssueI can't get lyrics to display on my Samsung Galaxy Tab A 10.1" Tablet. I can on my phone (Samsung S7). So I know the song has lyrics available. I've cleared cache. I've...

Casual Listener

Plan - premium Country - USA   Device Samsung Galaxy Tab A Tablet      My Question or Issue I can't get lyrics to display on my  Samsung Galaxy Tab A 10.1"&...

d_atd01

Gig Goer

12006 Views

1 replies

1 likes

  • 12006 Views
  • 1 replies
  • 1 likes

Just got galaxy gear in the UAE but cant find spotify on the galaxy apps page

PlanPremium Country USA (But currently based in the UAE) DeviceGalaxy Watch Operating SystemAndroid My Question or Issue So I just got the galaxy gear and hoped to use Spotify directly on my galaxy watch while I'm at the gym or working. I can't find ...

Newbie

Plan Premium   Country  USA (But currently based in the UAE)   Device Galaxy Watch   Operating System Android   My Question or Issue   So I just got the ga...

782 Views

0 replies

3 likes

  • 782 Views
  • 0 replies
  • 3 likes

Displays wrong song title and image after dislike/skip

PlanFreeCountryGermany DeviceSamsung Galaxy S7 EdgeOperating System My Question or Issue If I dislike or skip a song from my personal mixes the song title and cover image remains on the skipped song.

Newbie

Plan Free Country Germany   Device Samsung Galaxy S7 Edge Operating System     My Question or Issue  If I dislike or skip a song from my personal mixes the song title a...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes