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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanPremiumCountry TRDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue when I search for a song in my playlists and click on it to play, a random song (within the playlist) starts to play. I have been having this issue for about 2 m...
PlanPremiumCountry USDeviceGalaxy S7 EdgeOperating SystemAndroid 7.0 My Question or Issue App continues to crash after adding local files to my Playlist. However, the second I remove the files, the app starts working again. So I am assuming this has ...
I opened spotify to play music in my car and I was prompted to login. (It normally goes to my music) After login my premium subscription was gone with all my albums and playlist. I subscribe again to premium and still no playlist or music. PLEASE HEL...
PlanPremium Operating Systemandroid/web player My Question or Issue When I add/download an album the songs of that album don't show up at my all songs and the album/songs don't show up the artists tab.
PlanPremiumCountry USADeviceSamsung Galaxy 8Operating SystemAndroid Version 8.0.0 My Question or IssueIs there currently any way to order the songs in a created playlist on Android? This feature is currently available on IOS, Mac, and Windows, howeve...
Hey, was hoping to find a clearer answer here- When i first joined spotify i had the option to heart or block a song from my daily mix, after i got the premium account the buttons disappeared, Now i have a plus sign and no option to dislike a song on...
Hi guys,I posted this as review in the Google play store as well but never got any feedback. Your help is much appreciated!Vanessa Starting to get really upset... Been fighting with this app for severalmonths now as it keeps moving itself as well as ...
Whenever i open spotify, it says my internet is not connected and i can't listen to any song or anything else, while every other app i use just works.Anyone who knows what to do?
PlanPremiumCountry BrazilDeviceMoto G5S plusOperating SystemAndroid 7.1.1 My Question or Issue I suggest Spotify to add a confirmation window when disabling a playlist available offline. I normally use my phone with the right hand, and sometimes, whe...
Every time I go back in to Spotify the shuffle is off. It used to be on no matter what unless you took it off. At first it didn't bother me but when you're driving and it's off shuffle, it's begun to get quite annoying. How do I make it permanent aga...
PlanPremiumCountryUSA DevicePretty sure it was Sony smart TV, might have been my PS4Operating SystemAndroid or whatever PS4 OS is called, but app is identical on both My Question or Issue So left the house for a couple hours the other day and decided...
PlanPremiumCountry United KingdomDeviceSamsung Galaxy S8+ - previously happened on OnePlus 2Operating SystemAndroid Oreo also happened on Android N and M My Question or Issue I browse for music using the search function, I find a song that I like and...
Well yea, the title says it all. When I play a song (headphones always plugged) and my phone goes turns the screen of, spotily stops streaming. (well not instantly, but after a while) it's not an internet problem, promise! PS:/ Will android get the "...
PlanPremiumCountry Czech republicDeviceHonor 10Operating SystemAndroid 8.1.0 (with EMUI 8.1.0) My Question or IssueWhenever I turn Offline mode on from quick settings in notification bar, it automatically goes back online after some time. Sometimes 1...
PlanFreeCountry IsraelDeviceXioami redmi 4Operating System( Android My Question or Issue I don't get notifications. At all not by mail or the status bar..Why is that
I have a Samsung Galaxy Note 8. I have music on that player that I transferred via my laptop to Spotify. How do I get these songs to play on my phone app? I have a premium subscription.
I have the Sony Sport Walkman. I am looking at a plan from Spotify. My question is. . . Is it possible to save/transfter your music to this device? Thank you
Plan PremiumCountry SwedenPhone Samsung Galaxy S7OS Android Oreo If i want to play the entire folder i have to first start it on my computer because i dont seem to have the option in my phone, is there anyway to do this or do i actually have to start...
PlanPremiumCountry GermanyDeviceSamsung Galaxy S9+Operating SystemAndroidOreo My Question or Issue I started a Playlist then tabbed out of Spotify after that I started the App again and the screen was having a refresh issue of some sort
My Info: Fully updated Galaxy S8+, Premium Account, located in USA Hello everyone, my question/problem is that about a week ago I noticed that my local files that I had previously synced about 3 or 4 months ago from my laptop to my phone had unsynced...