Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51198 Views
66 replies
25 likes

51198 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881762 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881762 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27344 Views
4 replies
0 likes

27344 Views
4 replies
0 likes

Music stops after 20 sec

Plan: PremiumCountry: NorwayDevice: Samsung Galaxy A5 (2017)Operating System: Android 8 When I play music on my phone, it stops after 20 sec (+/-). It only happens with my own user on my own phone. It works fine with another user on my phone, or my o...

Pjoppel
Newbie
Plan: Premium Country: Norway Device: Samsung Galaxy A5 (2017) Operating System: Android 8 When I play music on my phone, it stops after 20 sec (+/-). It only happens with my ow...
2018-10-25 8:33:03 AM
1695 Views
0 replies
3 likes

1695 Views
0 replies
3 likes

Android 9 - Stream/Download quality keeps resetting

Android 9 on Pixel 3, this happens under a very specific case:1) Start any song on device2) Go to settings, observe/set both options on Very High3) Open currently playing song by tapping bottom bar4) Wait at least 1 second, then return to settings by...

Kyay
Newbie
Android 9 on Pixel 3, this happens under a very specific case: 1) Start any song on device 2) Go to settings, observe/set both options on Very High 3) Open currently playing song by tappin...
2018-10-25 7:04:31 AM
200 Views
0 replies
0 likes

200 Views
0 replies
0 likes

Android app closes

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app randomly closes after about 15 seconds. Has never happened before .No new updates. Tried redownloading the app. Nothing. Restarted phon...

bneidecker
Casual Listener
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app randomly closes after about 15 seconds....
2018-10-17 6:07:57 PM
2018-10-25 4:58:16 AM
f_ywnzlk-73sc
Casual Listener
917 Views
4 replies
2 likes

917 Views
4 replies
2 likes

Spotify crashing on Android

None of the below information is PlanPremiumCountryUnited States DeviceLG G6Operating System Android 8.0.0My Question or Issue Spotify closes out and stops playing music about 20 seconds after I open the app. It has been happening since the last upda...

Joshuafixico
Newbie
None of the below information is Plan Premium Country United States Device LG G6 Operating System Android 8.0.0 My Question or Issue Spotify closes out and stops pla...
2018-10-25 1:10:08 AM
2018-10-25 3:45:40 AM
ayskose
Newbie
439 Views
1 replies
4 likes

439 Views
1 replies
4 likes

[bug] endless ad preferences loop

After opening the ad preferences site in Chrome via the Spotify app it will be repeatedly re-launched whenever the app is resumed. Presumably this is an issue with the back-stack. Force closing the Spotify app and relaunching prevents the browser fro...

ScaryLooking
Newbie
After opening the ad preferences site in Chrome via the Spotify app it will be repeatedly re-launched whenever the app is resumed. Presumably this is an issue with the back-stack. F...
2018-10-24 12:45:28 AM
627 Views
0 replies
0 likes

627 Views
0 replies
0 likes

Stream only on Wi-Fi

PlanPremiumCountryUSA DevicePixel 2 XLOperating SystemAndroid Pie (version 9) My Question or IssueI need to stop Spotify using cellular data for streaming. I can do that for downloads at the background but there is no option for streaming. Developers...

ozgunbabur
Casual Listener
Plan Premium Country USA Device Pixel 2 XL Operating System Android Pie (version 9) My Question or Issue I need to stop Spotify using cellular data for streaming. I c...
2018-10-24 12:23:51 AM
222 Views
0 replies
0 likes

222 Views
0 replies
0 likes

Tabs restructured

PlanPremiumDeviceMotorola Moto X4Operating SystemAndroid Oreo My Question or Issue"The other change is a reduction in tabs. There used to be five at the bottom of the app, but now there are only three. “Browse”, which used to be its own thing, is now...

06v6g6sdn
Casual Listener
Plan Premium Device Motorola Moto X4 Operating System Android Oreo My Question or Issue "The other change is a reduction in tabs. There used to be five at the bottom of the app, but no...
2018-10-24 11:51:00 PM
2018-10-24 11:55:28 PM
06v6g6sdn
Casual Listener
194 Views
1 replies
1 likes

194 Views
1 replies
1 likes

Solved!! Spotify closing after 15 seconds of music

Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. @Edit: The problem does not happen on Spotify Lite. ...

filipecoimbra22
Casual Listener
Everytime i listen to around 15 seconds of music, the app just closes by itself. I alredy tried everything, including reinstalling, but the problem persists. The problem happens in both my devices. ...
2018-10-24 1:03:35 PM
2018-10-24 11:52:26 PM
filipecoimbra22
Casual Listener
1303 Views
2 replies
3 likes

1303 Views
2 replies
3 likes

Problems displaying my username on screen

PlanPremiumCountryChileDeviceHuawei Mate 8 (NXT-L09)Operating SystemAndroid Nougat 7.0 My Question or Issue I have created some playlists, all works fine but on the top of the player it says: "Playing from PlaylistFavs by (some random numbers and let...

roadrunner92
Newbie
Plan Premium Country Chile Device Huawei Mate 8 (NXT-L09) Operating System Android Nougat 7.0 My Question or Issue I have created some playlists, all works fine but on the...
2018-10-24 9:44:37 PM
347 Views
0 replies
0 likes
Facebook

347 Views
0 replies
0 likes

Equaliser

PlanFreeCountryPolandDeviceXiaomi Redmi Note 4XOperating SystemAndroid Marshmallow My Question or Issue I've been experiencing quite an irritating problem recently. Whenever I'm listening to music with the equaliser ON I'm being interrupted by the co...

rockthevolume
Newbie
Plan Free Country Poland Device Xiaomi Redmi Note 4X Operating System Android Marshmallow My Question or Issue I've been experiencing quite an irritating problem recent...
2018-10-24 7:08:28 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Solved!! Spotify crashes unless the screen is off/locked.

Premium account. UK. Oneplus3T / Android 8.0.0 Hi,For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I open other apps, or when doing nothing, as long as the screen is on). The onl...

BanksLola
Casual Listener
Premium account. UK. Oneplus3T / Android 8.0.0 Hi, For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I...
2018-10-22 11:20:51 AM
2018-10-24 6:02:17 PM
filipecoimbra22
Casual Listener
1153 Views
4 replies
1 likes

1153 Views
4 replies
1 likes

Unexpected close

PlanPremiumCountryArgentina DeviceLG G6 h870-dsOperating SystemAndroid Oreo My Question or Issue The application crashed and restarted while playing a song

fedemarino37
Newbie
Plan Premium Country Argentina Device LG G6 h870-ds Operating System Android Oreo My Question or Issue The application crashed and restarted while playing a song
2018-10-24 5:09:53 PM
384 Views
0 replies
2 likes
Android LG G6

384 Views
0 replies
2 likes

Song Distortion

PlanPremiumCountry United StatesSamsung Galaxy S8 My Question or Issue The Song Rumba by Artist Anahi sound like there are two people singing at the same time. Its only this song and only recently. This was not an issue before. If you listed to this ...

kitty349
Newbie
Plan Premium Country United States Samsung Galaxy S8 My Question or Issue The Song Rumba by Artist Anahi sound like there are two people singing at the same time. It...
2018-10-24 4:46:03 PM
241 Views
0 replies
0 likes

241 Views
0 replies
0 likes

Solved!! App is missing the Browse and Radio tab

PlanPremiumCountrySingapore DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I have lost the Browse and Radio buttons/tabs at the bottom of the app.

iirquhs
Casual Listener
Plan Premium Country Singapore Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I have lost the Browse and Radio buttons/tabs at the bott...
2018-10-24 3:57:35 PM
2018-10-24 4:08:09 PM
iirquhs
Casual Listener
1283 Views
1 replies
0 likes

1283 Views
1 replies
0 likes

Name/ID bug

Hello guysRecently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to my spotify app. It is really disturbing me because i ...

Emil420
Newbie
Hello guys Recently i noticed that my spotify name turned into numbers and my picture turned into basic aswell. I log in with my facebook account and i did not make any changes to it and neither to ...
2018-10-24 3:41:42 PM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Chromebox, Can not start Spotify App

I have a ASUS Chromebox 3 N008U.Google Chrome OSVersion **bleep**.0.3497.120 (Officiell version) (64 bitar) When I try to start the Spotify App, it look like this.Why is Spotify app not working?

LIF123
Casual Listener
I have a ASUS Chromebox 3 N008U. Google Chrome OS Version **bleep**.0.3497.120 (Officiell version) (64 bitar) When I try to start the Spotify App, it look like this. Why is Spotify...
2018-10-24 3:12:02 PM
482 Views
0 replies
0 likes

482 Views
0 replies
0 likes

Multiple songs are not available in one playlist in ALL devices

Hi, I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android and IOS) inside the same playlist. I have cheked that:1). The songs are available in my c...

Mr_Frames
Regular
Hi, I have the well-known forum problem that some songs are not available, (grey color) however this problem happens in ALL my devices (desktop/windows, android ...
2018-10-16 9:13:32 PM
2018-10-24 2:11:47 PM
Jose_M
Spotify Star
808 Views
10 replies
0 likes

808 Views
10 replies
0 likes

App closing after a few secounds of music playing

PlanFamily PremiumCountry SwitzerlandDeviceSamsung Galaxy S8Operating SystemAndroid My Question or Issue The Android App is Wirkung fine to find Songs. After closing a Song the Musik will play för abtut 9 or 10 secounds Andi Team the App is closing a...

n2nvw1exrpkx8q3
Newbie
Plan Family Premium Country Switzerland Device Samsung Galaxy S8 Operating System Android My Question or Issue The Android App is Wirkung fine to find Songs. After ...
2018-10-24 12:10:31 PM
303 Views
0 replies
2 likes

303 Views
0 replies
2 likes

Endless Artist Radio is missing

PlanPremium Device(Samsung Note Operating System(Android Oreo) My Question or IssueHi, I've received the latest update which hides "browse" menu item, but I don't see any differences in artist radios. There is no download option still.Btw, it was alr...

user-removed
Visitor
Plan Premium Device (Samsung Note 😎 Operating System (Android Oreo) My Question or Issue Hi, I've received the latest update which hides "browse" menu item, but I don't s...
2018-10-24 11:53:03 AM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Wrong output device displayed and device list empty

PlanFreeCountryGermany DeviceXiaomi A1, HP ProDesk 400 G4, iMac, iPad Air, Yamaha RX-A860Operating SystemAndroid 8.0.1, fedora-28, iOS 12 My Question or IssueHello! I am new here and try Spotify since yesterday. I use the free account just to learn h...

hs351
Music Fan
Plan Free Country Germany Device Xiaomi A1, HP ProDesk 400 G4, iMac, iPad Air, Yamaha RX-A860 Operating System Android 8.0.1, fedora-28, iOS 12 My Question or Issue Hello!&nbsp...
2018-10-24 11:04:13 AM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

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