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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376961 Views

541 replies

34 likes

Account
Free
  • 376961 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7639 Views

0 replies

7 likes

  • 7639 Views
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  • 7 likes

Permanent Push Notification - Maps is connecting/Connecting to Spotify

PlanPremiumCountry Device(LG G6)Operating System(Android 8.1) My Question or Issue Hi everyone.I get a permanent push notification when I was connected to a Bluetooth device or used the new Google Maps feature (integrating the Spotify controller when...

Visitor

  Plan Premium Country   Device (LG G6) Operating System (Android 8.1)   My Question or Issue  Hi everyone. I get a permanent push notification when I was connect...

702 Views

0 replies

2 likes

  • 702 Views
  • 0 replies
  • 2 likes

Las canciones paran sin haber tocado el dispositivo o saltan canciones que no conozco

Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he buscado dado que ni siquiera conozco. Me sucede tant...

Newbie

Problema. Las canciones de repente se pausan sin haber yo tocado el dispositivo y estando bien lejos de este (por ej, estando en la ducha) o, estando en pausa, de repente saltan canciones que no he...

922 Views

0 replies

1 likes

  • 922 Views
  • 0 replies
  • 1 likes

I pay and i dont get premium

I pay 1.99 nis for 3 months and i dont get the premiun why? Country Israel Device Samsung Galaxy 8Operating System Android

Newbie

I pay 1.99 nis for 3 months and i dont get the premiun why?   Country  Israel   Device  Samsung Galaxy 8 Operating System  Android        &nbs...

BranLeo

Regular

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Cant play continuous song from a search in a playlist

PlanPremiumCountry Belgium DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hi for a moments I cant play continuous song from a search in a playlist.For example I have a playlist call "Hip-Hop" and I have 600+ songs in it. I us...

Newbie

  Plan Premium Country  Belgium  Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Hi  for a moments I cant play continuous s...

ShaneOlie

Casual Listener

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! I can´t find the Spotify App in the WearOS Play Store!

PlanFreeCountryUnited StatesDeviceTicwatch E connected to Pixel 3Operating SystemWearOS 2.1 on Ticwatch E and Android 9.0 Pie on Pixel 3 My Question or Issue I can´t find the Spotify App in the WearOS Play Store! The Spotify app is installed on my Pi...

Casual Listener

Plan Free Country United States Device Ticwatch E connected to Pixel 3 Operating System WearOS 2.1 on Ticwatch E and Android 9.0 Pie on Pixel 3   My Question or Issue  I can´...

BrettskiScorpio

Newbie

4645 Views

12 replies

3 likes

Spotify for Wear OS
Ticwatch E
Wear OS
WearOS
  • 4645 Views
  • 12 replies
  • 3 likes

Import song from mobile device

My Question or Issue Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?

Newbie

   My Question or Issue   Can't open web player in desktop version to import song from mobile device. Is there any other way to do it?   

431 Views

0 replies

0 likes

  • 431 Views
  • 0 replies
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Hide songs

PlanFreeCountry USADeviceSamsung Galaxy S7My Question or Issue About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to hiding a song on the list. Now whenever i want to dislike a song and to get ...

Newbie

Plan Free Country  USA Device Samsung Galaxy S7 My Question or Issue  About a week ago my spotify app changed so that the dislike button on songs changed from allow to play this to h...

1386 Views

0 replies

0 likes

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Spotify Stop working with some songs

PlanPremiumCountry MexicoDeviceHisenseOperating System(Android My Question or Issue The Spotify's app stop work on my cell when I try to play songs, locals songs. I don't know why. Just happens with certain songs.

Casual Listener

Plan Premium Country  Mexico Device Hisense Operating System (Android   My Question or Issue  The Spotify's app stop work on my cell when I try to play songs, locals songs. I...

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
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Can't play continuous songs from a search

Plan: PremiumCountry: ArgentinaDevice: One Plus 6Operating System: Android 9 (OxygenOS 9.0.2) My Question or IssueSince a time ago I'm not able to reproce a list of search songs on my Android device which it's the most important feature of the applic...

Newbie

Plan: Premium Country: Argentina Device: One Plus 6 Operating System: Android 9 (OxygenOS 9.0.2)   My Question or Issue Since a time ago I'm not able to reproce a list of search songs on m...

502 Views

0 replies

2 likes

bug
  • 502 Views
  • 0 replies
  • 2 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

Show me my downloads when theres no internet.

The first thing to load should be the stuff I have downloaded. I shouldn't have to wait for a slow internet connection to view this stuff. Today when I was out of service it wouldn't show anything(see pic). Samsung S7, premium user.

Newbie

The first thing to load should be the stuff I have downloaded. I shouldn't have to wait for a slow internet connection to view this stuff.  Today when I was out of service it wouldn't show anyth...

jfrantz00

Casual Listener

966 Views

2 replies

0 likes

bug
downloads
internet
  • 966 Views
  • 2 replies
  • 0 likes

Spotify & Pixel Buds

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps. PlanPremiumCountry CanadaDevicePixel 2 XLOperating SystemAndroid Oreo

Newbie

The play/pause/previous/next on the Pixel Buds don't respond to Spotify, but respond to other apps.   Plan Premium Country  Canada Device Pixel 2 XL Operating System Android O...

825 Views

0 replies

0 likes

  • 825 Views
  • 0 replies
  • 0 likes

Only a small subset of songs are shuffled on Chromecast, close to the first song played

PlanPremiumCountryUK DeviceChromecast, cast from Galaxy S8. My Question or Issue This has been going on for at least a year and still isn't fixed, the old threads are now closed because they are out of date, but it's still ongoing. If you click shuff...

Casual Listener

  Plan Premium Country UK  Device Chromecast, cast from Galaxy S8.   My Question or Issue   This has been going on for at least a year and still isn't fixed, the old thr...

514 Views

0 replies

0 likes

shuffle
  • 514 Views
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Superuser Contribution Amazon Alexa Spotify account plays on other devices

PlanFamilyCountry CanadaDeviceGalaxy Note 8, Amazon Alexa, Android AutoOperating SystemAndroid Oreo, Android Auto 3.7.584044-release My Question or Issue When I play Spotify through my phone and my daughter does "Spotify Connect" for Amazon Alex, my ...

Newbie

Plan Family Country  Canada Device Galaxy Note 8, Amazon Alexa, Android Auto Operating System Android Oreo, Android Auto 3.7.584044-release   My Question or Issue  When I pla...

Guido

Spotify Legend

1906 Views

1 replies

0 likes

  • 1906 Views
  • 1 replies
  • 0 likes

Superuser Contribution Low volume on Android app

The sound is incredibly quiet in the Android app. I have to put the volume at 100% if I want to get the same volume I'd get playing the same song at 60% volume in Google Play or my phone's native music app. Is there a fix for this? I find it disappoi...

Newbie

The sound is incredibly quiet in the Android app. I have to put the volume at 100% if I want to get the same volume I'd get playing the same song at 60% volume in Google Play or my phone's native mus...

StuFLX

Newbie

73133 Views

209 replies

12 likes

  • 73133 Views
  • 209 replies
  • 12 likes

Spotify does not play sound on Gear S3

PlanPremiumCountry VietnamDeviceGear S3 FrontierOperating SystemTizen My Question or IssueSometimes Spotify suddenly stop having any sound on my Gear S3, before this, it was playing fine, there was not any problem.I have checked volume is at full, wi...

Newbie

Plan Premium Country  Vietnam Device Gear S3 Frontier Operating System Tizen   My Question or Issue Sometimes Spotify suddenly stop having any sound on my Gear S3, before this, it...

445 Views

0 replies

0 likes

  • 445 Views
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Superuser Contribution Local files added on PC and downloaded on mobile not playing when next in queue

PlanPremiumCountry GermanyDeviceSamsung Galaxy A5 (2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So when I add local files from my PC to my playlist they work just fine in every way, but when I download them on my ...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy A5 (2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  So when I add local files ...

Guido

Spotify Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Songs wont save

PlanPremiumCountry CanadaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueI cant save or download new songs. I click the check mark, or the save song button and it wont save it. So i am unable to save any new songs. I have lots...

Newbie

Plan Premium Country  Canada Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue I cant save or download new songs. I click the check mark, or the s...

Mantisentil

Community Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Offline Dateien von Smartphone zu Smartphone übertragen

Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien. Seit einer Woche hab ich ein neues Handy (Xiaomi Mi8 EE) und möch...

Regular

  Hallo, ich nutze Spotify Premium und habe meine Playlists ergänzt durch lokale Dateien vom PC. Jetzt ist mir vor einem halben Jahr der PC abgeschmiert und mit ihm alle lokalen Dateien.  ...

733 Views

0 replies

0 likes

  • 733 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify freezing in landscape on S9

PlanPremiumCountry UKDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue I seem to have an issue since the recent update where when the phone I in landscape mode and playing back my playlist, it freezes the app completely when I ...

Regular

Plan Premium Country  UK Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  I seem to have an issue since the recent update where when the ph...

Ninotschka

Regular

1255 Views

8 replies

0 likes

  • 1255 Views
  • 8 replies
  • 0 likes