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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107134 Views

26 replies

3 likes

  • 107134 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216981 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216981 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570789 Views

78 replies

3 likes

  • 570789 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470457 Views

577 replies

40 likes

Account
Free
  • 470457 Views
  • 577 replies
  • 40 likes

Spotify doesn't work on my Xiaomi Mi5s

I have a Xiaomi Mi5s, and I used Spotify without problems since years. But, probably after last android update, I had some problems on my phone: sometimes seems the album loading is endless, other times the song inside albums doesn't start. The only ...

Newbie

  I have a Xiaomi Mi5s, and I used Spotify without problems since years. But, probably after last android update, I had some problems on my phone: sometimes seems the album loading is endless, ...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Shuffles to a different playlist

PlanPremiumCountry USADeviceSamsung Galaxy 8, Amazon Echo My Question or Issue Listening to one playlist. After about 30 seconds into the song, the song changes from current playlist to another. Continuously. Logged out all other devices. I go from l...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 8, Amazon Echo     My Question or Issue  Listening to one playlist. After about 30 seconds into the song, the song changes...

371 Views

0 replies

1 likes

  • 371 Views
  • 0 replies
  • 1 likes

Lock screen not enabled in Android 8.1 Mi A2

PlanPremiumCountry MalaysiaDeviceMi A2Operating SystemAndroidOreo My Question or Issue I recently changed my phone to Mi A2 which is in the Android One programme. However I seem to not be able to control playback of my Spotify streaming in lockscreen...

Newbie

Plan Premium Country  Malaysia Device Mi A2 Operating System AndroidOreo   My Question or Issue  I recently changed my phone to Mi A2 which is in the Android One programme. H...

662 Views

0 replies

1 likes

Mi A2
OREO
  • 662 Views
  • 0 replies
  • 1 likes

Spotify connect not shuffling AT ALL

PlanPremiumCountry USADevice(Moto x4)Operating SystemAndroid Oreo My Question or Issue I'm using Spotify connect from my Android to a Yamaha receiver and it is not shuffling at all. It plays the songs in a playlist in order; you can actually see it s...

Newbie

  Plan Premium Country  USA Device (Moto x4) Operating System Android Oreo   My Question or Issue   I'm using Spotify connect from my Android to a Yamaha receiver...

1339 Views

0 replies

0 likes

Connect
shuffle
  • 1339 Views
  • 0 replies
  • 0 likes

Solved!! I can't share song on Instagram Stories

PlanPremiumCountryArgentina DevicePixel 2 XL Operating SystemAndroid 9 Everytime I try to share a song on Instagram it says that an error had happened and that I should try it again later.I have the lastest updates on Instagram and Spotify, also I tr...

Casual Listener

  Plan Premium Country Argentina   Device Pixel 2 XL   Operating System Android 9   Everytime I try to share a song on Instagram it says that an error had happened and...

gariuz

Casual Listener

2056 Views

2 replies

1 likes

  • 2056 Views
  • 2 replies
  • 1 likes

Solved!! Cant rearrange playlists

PlanFree/PremiumCountry GOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a galaxy s8+ and a few days ago I suddenly lost the ability to rearrange any of my playlists by album artist etc. Its all alphabetical now.

Regular

Plan Free/Premium Country     GOperating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have a galaxy s8+ and a few days ago I suddenly lost the ...

AeroZ

Composer

1420 Views

5 replies

0 likes

  • 1420 Views
  • 5 replies
  • 0 likes

Android old tracks sorting ( Songs, not playlist ). New song are going to old song.

Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recently added songs, and everything seems to be ok, but ...

Newbie

Hello, so I saved a few hundred songs, but when I look at them in the "Songs" section (which I saved), they appear in my old order, and I respectively put them in the new order, which shows me recent...

502 Views

0 replies

0 likes

Account
  • 502 Views
  • 0 replies
  • 0 likes

Spotify keeps playing shuffle and icon won't appear and it keeps adding "we suggested" songs

PlanFree/PremiumCountry UKDevice(Honor 9 lite)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm new to Spotify and I've encountered a problem. Whenever I try and listen to my play list I have to click shuffle play, and ...

Newbie

Plan Free/Premium Country  UK Device (Honor 9 lite) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm new to Spotify and I've encounte...

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
  • 0 likes

Music get paused and skipped

In my S9 the music gets skipped or pausedEven when the phone is blockedPlanFree/PremiumCountry ArgentinaSamsung Galaxy 9Operating SystemAndroid Oreo

Newbie

In my S9 the music gets skipped or paused Even when the phone is blocked Plan Free/Premium Country  Argentina Samsung Galaxy 9 Operating System Android Oreo      

332 Views

0 replies

0 likes

  • 332 Views
  • 0 replies
  • 0 likes

shuffle really needs to be fixed

It's really irratating to trying to make shuffle work on spotify but every time i try to shuffle a playlist it doesn't actually shuffle and it doesn't help that they removed the play queue in the free app. So in order to have an actual shuffle my pla...

Roadie

  It's really irratating to trying to make shuffle work on spotify but every time i try to shuffle a playlist it doesn't actually shuffle and it doesn't help that they removed the play queue in...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Sharing with Instagram isn't working

PlanPremiumCountryBrazil DeviceMoto G Operating SystemAndroid Oreo My IssueHello there! I'm having some trouble when I try to share anything to the Instagram stories. I get the message: "It was impossible to share to the Instagram stories, try again ...

Casual Listener

Plan Premium Country Brazil   Device Moto G     Operating System Android Oreo   My Issue Hello there! I'm having some trouble when I try to share anything to the...

Frosterleigh

Newbie

733 Views

1 replies

1 likes

Instagram Stories
  • 733 Views
  • 1 replies
  • 1 likes

Issues with Release Radar and Discovery Weekly on Android and PC program

I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on my phone and mark the songs I like or I don't like, my phone starts playing ONLY the songs I've already ...

Music Fan

  I like listening to Release Radar and Discovery Weekly every week. Lately, I've noticed a pattern where if I listen to enough of the playlists on my phone and mark the songs I like or I don't...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Sharing to Instagram Story Not Working

PlanPremiumCountry Costa RicaDeviceSamsung Galaxy S8+Operating SystemAndroid 8.0.0 My Question or Issue I'm having trouble sharing the music I'm listening to Instagram stories. It loads but then it shows an error. I attached a screenshot of the messa...

Newbie

Plan Premium Country  Costa Rica Device Samsung Galaxy S8+ Operating System Android 8.0.0   My Question or Issue  I'm having trouble sharing the music I'm listening to Instag...

Fenity

Casual Listener

873 Views

3 replies

2 likes

  • 873 Views
  • 3 replies
  • 2 likes

Superuser Contribution Auto play with sat nav

PlanPremiumCountry UKDeviceHuawei P20 ProOperating SystemAndroid Oreo My Question or Issue Whenever I use either Google Sat Nav or TomTom sat nav. Spotify automaticaly kicks in and starts playing. I do not want this to happen. There was no option wit...

Regular

Plan Premium Country  UK Device Huawei P20 Pro Operating System Android Oreo   My Question or Issue  Whenever I use either Google Sat Nav or TomTom sat nav. Spotify automatic...

Peter

Spotify Legend

1298 Views

1 replies

0 likes

auto play
Sat Nav
  • 1298 Views
  • 1 replies
  • 0 likes

Podcast play button dark and won't play

PlanPremiumCountry USADeviceNote 8Operating SystemAndroid Oreo My Question or Issue Ppodcast play buttons are dark and won't play for most episodes of most podcasts.

Newbie

Plan Premium Country  USA Device Note 8 Operating System Android Oreo   My Question or Issue  Ppodcast play buttons are dark and won't play for most episodes of most po...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Free is better than Premium??

PlanPremiumCountry RomaniaDeviceSamsung Galaxy A6 PlusOperating SystemAndroid 8.0.0 My Question or Issue On the free version I can Heart and Block ANY song and artist from ANY playlist. And on Premium I can't.Do NOT tell me I can only do this in cert...

Casual Listener

Plan Premium Country  Romania Device Samsung Galaxy A6 Plus Operating System Android 8.0.0   My Question or Issue  On the free version I can Heart and Block ANY song and arti...

Peter

Spotify Legend

1266 Views

1 replies

0 likes

Block Songs and or Artist
Heart button
  • 1266 Views
  • 1 replies
  • 0 likes

HELP! My songs are skipping when connected to my bluetooth headphones

I recently got a pair of JBL e65 headohones and everytime I play a song it skips automatically after 10 seconds to the next song. It is driving my nuts! This is the only bluetooth device this happens with. Can anyone offer any advice? PLEASE! Device ...

Newbie

I recently got a pair of JBL e65 headohones and everytime I play a song it skips automatically after 10 seconds to the next song. It is driving my nuts! This is the only bluetooth device this happens...

560 Views

0 replies

0 likes

  • 560 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcasts

PlanPremiumCountry New Zealand My Question or IssueSince the last update I am no longer able to access downloaded podcasts without being online which completely defeats the purpose of downloading them. Also the podcasts do not delete when I choose to...

Casual Listener

Plan Premium Country  New Zealand   My Question or Issue Since the last update I am no longer able to access downloaded podcasts without being online which completely defeats the purp...

Peter

Spotify Legend

845 Views

3 replies

0 likes

  • 845 Views
  • 3 replies
  • 0 likes