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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry united states of americaDevicesamsungOperating Systemandroid My Question or Issue The app is taking over 7.0 gb of space on my phone and I dont have anything downloaded to it. I deleted the cache , data and reinstalled the app but ...
Plan Premium Country united states of america Device samsung Operating System android My Question or Issue The app is taking over 7.0 gb of space on my phone and ...
Composer
475 Views
1 replies
0 likes
Plan PremiumCountry BelgiumDeviceSamsung galaxy a3 2017Operating System Android My Question or Issue You can see on the picture what my problem is. My playlists of songs titles stay put sometimes..
Plan Premium Country Belgium Device Samsung galaxy a3 2017 Operating System Android My Question or Issue You can see on the picture what my problem is...
274 Views
0 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy 8plus My Question or Issue Spotify keeps changing and skipping songs by itself it gets annoying, I've had spotify for years but since the last update, spotify keeps changing and skipping random songs. I defi...
Plan Premium Country USA Device Samsung Galaxy 8plus My Question or Issue Spotify keeps changing and skipping songs by itself it gets annoying, I've had spotify for years b...
659 Views
0 replies
3 likes
PlanFree/PremiumCountry DeviceGoogle Pixel 2Operating SystemAndroidOreo My Question or Issue I can't listen to this week's Discover Weekly. When I click on it, it just pulls up last week's. Even when I go to another playlist and come back, it just pi...
Plan Free/Premium Country Device Google Pixel 2 Operating System AndroidOreo My Question or Issue I can't listen to this week's Discover Weekly. When I click on it, it j...
282 Views
0 replies
0 likes
PlanFree/PremiumCountry DeviceGalaxy J7 prime Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify is crashing every time I try to search anything. I have to reset the app to even get the app to load anything, playlist...
Plan Free/Premium Country Device Galaxy J7 prime Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify is crashing every tim...
Newbie
332 Views
1 replies
1 likes
PlanPremiumCountry BrazilDeviceMOTOROLA E5Operating SystemAndroid Oreo My Question or IssueI recently bought my Morotola E5 and immediately installed the Spotify app. The issue I had right away was that first the app seemed to be an older version and...
Plan Premium Country Brazil Device MOTOROLA E5 Operating System Android Oreo My Question or Issue I recently bought my Morotola E5 and immediately installed the Spotify ap...
501 Views
0 replies
0 likes
PlanPremiumCountry SwedenDeviceHuawei p20Operating SystemAndroid 8.1.0 emui 8.1.0.164 My Question or Issue The app keeps pausing and restarting the current song while I'm both browsing through the app and also while trying to open any website. It is ...
Plan Premium Country Sweden Device Huawei p20 Operating System Android 8.1.0 emui 8.1.0.164 My Question or Issue The app keeps pausing and restarting the current song whi...
Regular
529 Views
3 replies
0 likes
PlanPremiumCountryLithuania DeviceHuawei p20 proOperating SystemEmui latest (Android based) My Question or Issue I just recently got a new phone and from android store I downloaded spotify. When trying to use search, when I enter 1 or two keys, it ju...
Plan Premium Country Lithuania Device Huawei p20 pro Operating System Emui latest (Android based) My Question or Issue I just recently got a new phone and from android st...
229 Views
0 replies
0 likes
Just got a new Galaxy s9 running oreo, and I haven't been able to get spotify to work after installing. I looked at my old android phone and realized that the the layout is totally different and there are a bunch of features missing. Then after looki...
Just got a new Galaxy s9 running oreo, and I haven't been able to get spotify to work after installing. I looked at my old android phone and realized that the the layout is totally different an...
Casual Listener
3419 Views
4 replies
5 likes
Hi, I have problems with your application in my new Honor 8x. In sametimes randomly stops and always after turning in from this top bar of Android, I need to turn application again to work, or wait some time for it to reload itself.I have tried to re...
Hi, I have problems with your application in my new Honor 8x. In sametimes randomly stops and always after turning in from this top bar of Android, I need to turn application again to work, or...
Casual Listener
2445 Views
3 replies
2 likes
sDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue I just got a brand new galaxy s9 running oreo, and can't get spotify up and running. It just says "Spotify keeps stopping". I tried clearing the cache, doing a clean install, an...
sDevice Samsung Galaxy 9 Operating System Android Oreo My Question or Issue I just got a brand new galaxy s9 running oreo, and can't get spotify up and running. ...
583 Views
0 replies
1 likes
PlanPremiumCountry AustriaDeviceHuawei P20 liteOperating SystemAndroid My Question or IssueCan anyone please explain to me why do I have the old spotify version? Version 1.2.5.3
PlanPremium Country Austria Device Huawei P20 lite Operating System Android My Question or Issue Can anyone please explain to me why do I have the old spotify version?&nbs...
Not applicable
2924 Views
1 replies
4 likes
PlanPremiumCountry IndonesiaDeviceVivo Y83Operating SystemAndroid Oreo My Question or IssueJust bought new phone cause i lost my phone, this one arguably much better than my old phone, YET theres LOT of issue on spotify, and so far, spotify is the on...
Plan Premium Country Indonesia Device Vivo Y83 Operating System Android Oreo My Question or Issue Just bought new phone cause i lost my phone, this one arguably much better tha...
Composer
1108 Views
4 replies
3 likes
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app randomly closes after about 15 seconds. Has never happened before .No new updates. Tried redownloading the app. Nothing. Restarted phon...
Plan Free/Premium Country Device Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My app randomly closes after about 15 seconds....
Casual Listener
1064 Views
4 replies
2 likes
PlanPremiumDeviceGoogle PixelOperating SystemAndroid 9 Pie My Question or Issue So I have a bunch of local files in my playlist, because hey, not everything is on Spotify. Problem is that sometimes after I've played them they become grayed out. They ...
Plan Premium Device Google Pixel Operating System Android 9 Pie My Question or Issue So I have a bunch of local files in my playlist, because hey, not everything is on Spotify. P...
Newbie
726 Views
1 replies
8 likes
Macbook Pro Mid 2012Samsung Galaxy 8 Hi, Has anyone else been having difficulties with both the Desktop app and Android app? It's getting to the point where I may have to switch platforms. The Desktop app is unresponsive most days, it takes about 25 ...
Macbook Pro Mid 2012 Samsung Galaxy 8 Hi, Has anyone else been having difficulties with both the Desktop app and Android app? It's getting to the poin...
244 Views
0 replies
1 likes
PlanPremiumCountryFrance Device(Galaxy S6)Operating System(Android 7.0) My Question or Issue Hi, I hope someone will be able to help me with my problem.This morning, I decided to clean my phone a bit. So I deleted the 15Go of saved songs I had on Spo...
Plan Premium Country France Device (Galaxy S6) Operating System (Android 7.0) My Question or Issue Hi, I hope someone will be able to help me with my problem. This m...
Casual Listener
763 Views
4 replies
4 likes
PlanPremiumCountry MalaysiaDeviceA Windows 8 with Spotify installed and An Android Box with 4.0.3 versionOperating SystemWindows 8Android 4.0.3 My Question or IssueWe have an Android box that setup and link with the speaker & sound system.We have a P...
Plan Premium Country Malaysia Device A Windows 8 with Spotify installed and An Android Box with 4.0.3 version Operating System Windows 8 Android 4.0.3 My Question or Issue We ...
Casual Listener
369 Views
1 replies
0 likes
PlanPremium CountryUK DeviceSamsung Galaxy Edge Operating System Android My Question or IssueYesterday my Spotify just started to cut out about 4 seconds into each song. I didn't think much of it but today it is doing the same. I have done the follow...
Plan Premium Country UK Device Samsung Galaxy Edge Operating System Android My Question or Issue Yesterday my Spotify just started to cut out ab...
682 Views
0 replies
0 likes
Hi,Every week I get polish songs suggested. I keep trying to dislike all Polish authors but the amount off suggestions is not getting lower. Can somebody remove once and for all Polish songs from my discover weekly lists? Maybe there is a hidden opti...
Hi, Every week I get polish songs suggested. I keep trying to dislike all Polish authors but the amount off suggestions is not getting lower. Can somebody remove once and for all Polis...
410 Views
0 replies
3 likes
