Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118516 Views

27 replies

4 likes

  • 118516 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238795 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238795 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599759 Views

79 replies

3 likes

  • 599759 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492216 Views

581 replies

42 likes

Account
Free
  • 492216 Views
  • 581 replies
  • 42 likes

Recetly Played doesn't show on my profile

PlanFreeCountry TurkeyDeviceSamsung Tab4 My Question or Issue My recently played artists doesn't show on my profile even though I am sure of that I don't use spotify on private mode.I tried everything, I updated the app, I restarted my tablet, I even...

Newbie

Plan Free Country  Turkey Device Samsung Tab4   My Question or Issue  My recently played artists doesn't show on my profile even though I am sure of that I don't use spotify on...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
  • 0 likes

Superuser Contribution Musica indisponível

Já alguns dias que estão procurando e adicionar uma musica espefica em minha playlist porem não esta sendo possivel ... Musica: Catch Fire Artista: JENIXÁlbum: Mate o Silêncio / Mate o Silêncio Data de lançamento: 2011Plano PrêmioPaís BrasilDispositi...

Newbie

Já alguns dias que estão procurando e adicionar uma musica espefica em minha playlist porem não esta sendo possivel ...   Musica: Catch Fire  Artista: JENIX Álbum: Mate o Silêncio / Mat...

Jemi

Spotify Legend

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Bluetooth will not work!

Device is new Nokia 6.1 Android 9Everytime I connect to my car or Bose speaker the Bluetooth drops. As soon as play begins. Issues are not present with my iPhone 6 or IPad. Only Android app. Clearly a bug. Why?? Streaming via Bluetooth is one of the ...

Newbie

Device is new Nokia 6.1 Android 9 Everytime I connect to my car or Bose speaker the Bluetooth drops. As soon as play begins. Issues are not present with my iPhone 6 or IPad. Only Android app. Clearl...

Jemi

Spotify Legend

747 Views

1 replies

0 likes

Android Bluetooth Auto or Speaker
  • 747 Views
  • 1 replies
  • 0 likes

Spotify Android does not see Spotify connect of my Denon Amp

Hi all, I have the mobile android version last on of spotify on my Huawei P8. When i try to play it remotely to my amp, a denon avrx 1200 W, on same network, i don't see it in my list, neither my ps4. I can see it with the Denon app to control it wit...

Newbie

Hi all,   I have the mobile android version last on of spotify on my Huawei P8.  When i try to play it remotely to my amp, a denon avrx 1200 W, on same network, i don't see it in my list,...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Playlist not playing entire list

PlanPremiumCountry USA My Question or Issue I am premium user playng through a Sonos Connect and controlling it with a Google Pixel, a Samsung tablet, and an Amazon Alexa by voice. When I shuffle a playlist it seems to shuffle from only part of the p...

Newbie

Plan Premium Country  USA   My Question or Issue  I am  premium user playng through a Sonos Connect and controlling it with a Google Pixel, a Samsung tablet, and an Amazon A...

Mantisentil

Community Legend

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
  • 0 likes

Fiio X7 Mkii - Graphic Equalizer Not Working

Plan: PremiumCountry: USA and UAE Device: Fiio X7 MKii My Question or Issue: The Spotify Graphic equalizer does not work, I've turned the bars all the way up/down, restarted the app, restarted the device etc, with no effect. The device itself does no...

Casual Listener

Plan: Premium Country: USA and UAE  Device: Fiio X7 MKii     My Question or Issue: The Spotify Graphic equalizer does not work, I've turned the bars all t...

641 Views

0 replies

0 likes

  • 641 Views
  • 0 replies
  • 0 likes

Downloading on PC and copy to SD card?!

Is it possible, to download a playlist on a pc and copy it to a sd card for using it in an android device?I have a android radio in my car, where it is difficult with wifi. So I would like to download my spotify playlist on my pc. Is it possible to c...

Newbie

 Is it possible, to download a playlist on a pc and copy it to a sd card for using it in an android device? I have a android radio in my car, where it is difficult with wifi. So I would like to...

588 Views

0 replies

0 likes

  • 588 Views
  • 0 replies
  • 0 likes

low WiFi performance despite offline playlist

PlanPremiumCountryGermanyDeviceHonor 10 and othersOperating SystemAndroid 8.x My Question or IssueDid anybody notice, that you cannot Surf fast in the Internet (also WiFi) while playing Spotify. Even If it's a offline Playlist. And i have 100mbit/s D...

Newbie

Plan Premium Country Germany Device Honor 10 and others Operating System Android 8.x   My Question or Issue Did anybody notice, that you cannot Surf fast in the Internet (also WiFi) wh...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Spotify pauses, shuffles randomly on Samsung S8

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8 My Question or IssueI never had issues with Spotify until I upgraded from a Samsung Galaxy S6 to the S8. Now, Spotify will pause and shuffle at random. Sometimes it will work for a while and then start ...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S8   My Question or Issue I never had issues with Spotify until I upgraded from a Samsung Galaxy S6 to the S8. Now, Spotify will pause a...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

"Go to playlist radio" disappeared?

PlanPremiumCountryUnited KingdomDeviceMotorola Moto G5SOperating SystemAndroid Oreo 8.1 My Question or IssueThe "Go to playlist radio" function has disappeared from the 3-dot menu of my playlists in the Android app. This affects all of my playlists. ...

Regular

Plan Premium Country United Kingdom Device Motorola Moto G5S Operating System Android Oreo 8.1   My Question or Issue The "Go to playlist radio" function has disappeared from the ...

Jonytech

Regular

2418 Views

3 replies

12 likes

  • 2418 Views
  • 3 replies
  • 12 likes

Solved!! Quality Keeps Resetting again!

PlanPremiumCountry USADevicePixel 2 XLOperating SystemAndroid Pie My Question or Issue Streaming quality keeps resetting to AUTO and won't stay on "VERY HIGH" as I want it too. I am paying for Premium, I want the dang app to respect my selection and ...

Casual Listener

Plan Premium Country  USA Device Pixel 2 XL Operating System Android Pie   My Question or Issue  Streaming quality keeps resetting to AUTO and won't stay on "VERY HIGH" as I ...

ak23231

Casual Listener

1446 Views

2 replies

1 likes

  • 1446 Views
  • 2 replies
  • 1 likes

Spotify not play continuously

PremiumCountry: Finland Device: Nokia 7 plus (TA-1046)Operating System( full Android 9) I have issue with my phone Spotify player. When i listening playlist or full album music freezing few second before song ending and never get end. If I change son...

Casual Listener

Premium Country: Finland   Device: Nokia 7 plus (TA-1046) Operating System ( full Android 9)    I have issue with my phone Spotify player. When i listening playlist or full ...

Jᴀᴄᴋ

Roadie

947 Views

1 replies

0 likes

  • 947 Views
  • 1 replies
  • 0 likes

Playlist skips local songs

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S5 NeoOperating SystemAndroid 6.0.1 My Question or Issue I recently got 3 months of Premium for €1, and have been using Spotify for my daily commute playlist since. I have recreated the playlist in Sp...

Newbie

Plan Premium Country Netherlands Device Samsung Galaxy S5 Neo Operating System Android 6.0.1   My Question or Issue  I recently got 3 months of Premium for €1, and have been using...

509 Views

0 replies

0 likes

  • 509 Views
  • 0 replies
  • 0 likes

Android TV and wifi speaker

PlanPremium My Question or Issue I'm using Spotify for Android TV on a Sony Smart TV. The TV is playing sound through the optical cable port connected to a receiver.If I buy a wifi speaker for a different room, can Spotify then play music through all...

Newbie

Plan Premium     My Question or Issue  I'm using Spotify for Android TV on a Sony Smart TV. The TV is playing sound through the optical cable port connected to a receiver. If I b...

653 Views

0 replies

0 likes

  • 653 Views
  • 0 replies
  • 0 likes

download to SD card bug, not working, broken

PlanPremiumCountry USADeviceSamsung Galaxy 9 PlusOperating SystemAndroid My Question or Issue This is a known issue as I have read many similar threads reported by users struggling with the same problem. I set the download location to SD card and inv...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9 Plus Operating System Android   My Question or Issue  This is a known issue as I have read many similar threads reported by ...

silvergenji

Newbie

884 Views

2 replies

0 likes

  • 884 Views
  • 2 replies
  • 0 likes

Fiio X5 3gen always logged out in offline modus

PremiumSwitzerland DeviceFiio X5 3gen(Android) My Question or IssueI installed the Spotify Android app and downloaded some playlists on one of the two sd micro cards I bought for it. Then I put in the menu the "offline modus" and turned off the Fiio ...

Newbie

Premium Switzerland   Device Fiio X5 3gen (Android)   My Question or Issue I installed the Spotify Android app and downloaded some playlists on one of the two sd micro cards I bou...

681 Views

0 replies

2 likes

  • 681 Views
  • 0 replies
  • 2 likes

2018 Wrapped not working

After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and nothing seems to work. PlanFreeCountry United States...

Newbie

After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and n...

kyotobynight

Newbie

8361 Views

4 replies

38 likes

  • 8361 Views
  • 4 replies
  • 38 likes

Superuser Contribution Pop up on logging in/ out

PlanPremiumCountry Devicegalaxy s6Operating Systemandroid My Question or IssueSince the latest update,every time i try to log in/out of the app i get the following popup message...."This app wont work properly unless you allow google play services re...

Roadie

Plan Premium Country   Device galaxy s6 Operating System android   My Question or Issue Since the latest update,every time i try to log in/out of the app i get the following popup...

unclesilas

Roadie

3275 Views

9 replies

0 likes

  • 3275 Views
  • 9 replies
  • 0 likes

Player changed

PlanPremiumCountryArgentinaDeviceMoto G5Operating SystemAndroid NougatMy Question or IssueI had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Premium plan, and the player changed to the old one, is there any way to ...

Casual Listener

Plan Premium Country Argentina Device Moto G5 Operating System Android Nougat My Question or Issue I had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Prem...

le0

Casual Listener

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook name and profile picture vanished

PlanPremiumCountryUSA DevicePIXEL XLOperating SystemAndroid My Question or IssueI have an account through facebook, but on my app it has suddenly changed to where my profile picture (facebFac picture) does not appear, and my name is now a series of n...

Casual Listener

Plan Premium Country USA   Device PIXEL XL Operating System Android   My Question or Issue I have an account through facebook, but on my app it has suddenly changed to where my p...

Guido

Spotify Legend

442 Views

1 replies

0 likes

  • 442 Views
  • 1 replies
  • 0 likes