Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375472 Views

541 replies

34 likes

Account
Free
  • 375472 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
  • 0 replies
  • 7 likes

Superuser Contribution Only "Shuffle Play" button w/ Family Premium

Hi I have a Family Premium subscription plan and have been using spotify for a long time. Today when I turned on my App on Android, I can only select "Shuffle Play" for albums. I can play the album normally if I select the first song and let it roll ...

Casual Listener

  Hi   I have a Family Premium subscription plan and have been using spotify for a long time.   Today when I turned on my App on Android, I can only select "Shuffle Play" for albu...

Noah

Spotify Star

4016 Views

7 replies

0 likes

  • 4016 Views
  • 7 replies
  • 0 likes

Solved!! Customized Playlists

PlanPremiumCountry TurkeyDeviceHuawei G8Operating SystemAndroid 6.0 My Question or IssueHello everyone!I saw these featured playlist createn by Spotify. You'll see what I want to tell in the attachments. (Can't add attachments but I made a link) List...

Music Fan

Plan Premium Country  Turkey Device Huawei G8 Operating System Android 6.0   My Question or Issue Hello everyone! I saw these featured playlist createn by Spotify. You'll see wha...

Matalo

Roadie

1295 Views

3 replies

0 likes

Customization
customize
  • 1295 Views
  • 3 replies
  • 0 likes

Spotify App No Longer Recognizes SD Card

My Question or Issue With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pause itself. I decided to uninstall the app and reinstall it...

Newbie

My Question or Issue  With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pau...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

Bluetooth not displaying title and artist

PlanFree/PremiumCountry DeviceGoogle pixel 2 XLOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Found a way to make it worked. Simply activate developer option by clicking 5 times on phone version. Once done go in develo...

Newbie

Plan Free/Premium Country   Device Google pixel 2 XL Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I Found a way to make it worked. Si...

1081 Views

0 replies

0 likes

  • 1081 Views
  • 0 replies
  • 0 likes

Stop Spotify from closing automatically when you pause the music

PlanPremiumCountry FranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have t...

Gig Goer

Plan Premium Country  France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automat...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Superuser Contribution Publish Activity Issue

I have a Nexus 6P, and am using Spotify premium. I've looked over every inch of the Settings tab and can't find how to toggle off the "Publish my activity on Spotify tab."I also use Spotify on my desktop, and I see it toggled on there. I toggle it of...

Regular

I have a Nexus 6P, and am using Spotify premium. I've looked over every inch of the Settings tab and can't find how to toggle off the "Publish my activity on Spotify tab." I also use Spotify on my...

Jemi

Spotify Legend

1880 Views

10 replies

0 likes

  • 1880 Views
  • 10 replies
  • 0 likes

Telekom stream ON music tethering

PlanPremiumGermany DeviceNokia 8Operating SystemAndroid My Question or IssueIs it possible to use the stream ON option Deutsche Telekom with BT tethering?I'm using a Adroid device (Nokia in my car (Volvo XC 90 from 2018) with Blurtooth Tethering. Wit...

Regular

Plan Premium Germany   Device Nokia 8 Operating System Android   My Question or Issue Is it possible to use the stream ON option Deutsche Telekom with BT tethering? I'm using a...

688 Views

0 replies

0 likes

  • 688 Views
  • 0 replies
  • 0 likes

Android Spotify offline and hidden track. I'm lost, please help

PlanPremiumCountry FranceDeviceHuawey Pulp 4G My Question or Issue It's been a week since i'm trying to listen music on my new phone.I have delete every offline device and try to use spotify connect.The main problem is that spotify reconize me but I ...

Casual Listener

  Plan Premium Country  France Device Huawey Pulp 4G     My Question or Issue   It's been a week since i'm trying to listen music on my new phone. I have delete e...

captainjerik

Casual Listener

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Albums and Favorite songs

PlanFreeCountryUKDeviceNokia 6.1Operating SystemAndroid PieMy Question or IssueWhenever I favourite an album it appears on albums list, but all the music from the album is now deleted from my favourite song list. It is not possible for me to have an ...

Newbie

  Plan Free Country UK Device Nokia 6.1 Operating System Android Pie My Question or Issue Whenever I favourite an album it appears on albums list, but all the music from the album is n...

cprebels333

Newbie

1613 Views

1 replies

2 likes

  • 1613 Views
  • 1 replies
  • 2 likes

Android spotify app no longer works

PlanPremiumCountry USA DeviceSamsung Galaxy 9 PlusOperating SystemWin 10 My Question or Issue I've been using Spotify on my Android for months with little issue. All of a sudden my playlists no longer play. If a song does start playing, it usually st...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 9 Plus Operating System Win 10   My Question or Issue  I've been using Spotify on my Android for months with little issue.&nb...

487 Views

0 replies

1 likes

  • 487 Views
  • 0 replies
  • 1 likes

Galaxy watch only plays music when it is NOT connected via bluetooth with my phone.

PlanPremiumCountry BelgiumDeviceIphone 8Operating SystemIOS 12My Question or IssueWhen my phone is connected via bluetooth to my galaxy watch,spotify will not playback on the watch.The weird thing is that i sometimes can scroll through my playlists,s...

Newbie

  Plan Premium Country  Belgium Device Iphone 8 Operating System IOS 12 My Question or Issue When my phone is connected via bluetooth to my galaxy watch,spotify will not playback ...

kardzejewski

Newbie

1593 Views

2 replies

3 likes

  • 1593 Views
  • 2 replies
  • 3 likes

Nonresponsive Podcast Downloads

When I try to download multiple podcasts, the download button (and download option from the three vertical dots) becomes non-repsonsive. Same for removing downloads. This remains true even after the first 1 or 2 downloads or removals have completed. ...

Newbie

When I try to download multiple podcasts, the download button (and download option from the three vertical dots) becomes non-repsonsive. Same for removing downloads.   This remains true even a...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
  • 0 likes

Spotify stuck on spinner in Android Auto

PlanPremiumCountryUnited StatesDeviceOnePlus 6TOperating SystemAndroid 9 Pie My Question or Issue I've been experiencing a rather annoying issue where anytime I open Spotify in Android Auto it just shows the loading spinner and never actually fully l...

Regular

Plan Premium Country United States Device OnePlus 6T Operating System Android 9 Pie   My Question or Issue   I've been experiencing a rather annoying issue where anytime I open S...

shogun168

Regular

761 Views

3 replies

0 likes

  • 761 Views
  • 3 replies
  • 0 likes

Logging in to a new Andriod phone and play list are gone

I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and still no dice. Ive logged in to my new phone, tablet...

Casual Listener

I just got a new Samsung Note 9, and I logged in to Spotify and my playlist are gone. I throught this might be a problem becuase I was still logged in to my old phone. I logged off my old phone and s...

Noah

Spotify Star

410 Views

3 replies

0 likes

  • 410 Views
  • 3 replies
  • 0 likes

Whitelist Spotify so it doesn't close automatically when you pause the music

PlanPremiumCountry FranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have t...

Gig Goer

Plan Premium Country  France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automat...

506 Views

0 replies

0 likes

  • 506 Views
  • 0 replies
  • 0 likes

Solved!! Sort playlist on phone?

PlanPremiumCountry USADeviceGoogle Pixel 1Operating SystemAndroid Oreo My Question or IssueOn my phone: I am trying to sort my starred playlist by newest added, but when I tap 'Sort playlist' I am just brought back to the playlist with no changes. Do...

Gig Goer

Plan Premium Country  USA Device Google Pixel 1 Operating System Android Oreo   My Question or Issue On my phone: I am trying to sort my starred playlist by newest added, but when...

Noah

Spotify Star

1453 Views

3 replies

0 likes

Help
  • 1453 Views
  • 3 replies
  • 0 likes

I cant play my music that a moved to the SD card

PlanPremiumCountry MexicoDeviceSamsung galaxy j7 2015Operating SystemAndroid 7.1.1 My Question or Issue I cant play the music that i moved to the SD card

Newbie

Plan Premium Country  Mexico Device Samsung galaxy j7 2015 Operating System Android 7.1.1   My Question or Issue  I cant play the music that i moved to the SD card

267 Views

0 replies

0 likes

  • 267 Views
  • 0 replies
  • 0 likes

Solved!! My songs can not sync between my phone(android pie) and computer(win10 store)

PlanPremiumCountryPHDevicexiaomi mix2Operatin systemAndroid Pie Windows 10 My Question or IssueI log in same account on the computer and phone,but the songs can't be sync these two.This issus begin yesterday.Do you have the same issus?HOW TO SOLVE TH...

Casual Listener

Plan Premium Country PH Device xiaomi mix2 Operatin system Android Pie Windows 10   My Question or Issue I log in same account on the computer and phone,but the songs can't be sync the...

Tidicute

Casual Listener

485 Views

2 replies

0 likes

  • 485 Views
  • 2 replies
  • 0 likes

Google Assistant + Spotify Offline Mode

I'm frustrated. There have been a few threads on this subject and no reply from Spotify support. When you get in your car and want to play ONLY your downloaded music, you can put Spotify in offline mode. Great. BUT, when you're driving and can't touc...

Newbie

I'm frustrated.  There have been a few threads on this subject and no reply from Spotify support.   When you get in your car and want to play ONLY your downloaded music, you can put Spoti...

songassistant

Composer

970 Views

1 replies

3 likes

  • 970 Views
  • 1 replies
  • 3 likes

Sorting Playlists

This has already been stated in someone elses problem but it was in 2014 so I'ma re-state it because last time I reported something it go fixed fairly fast!My problem is that I can't put playlists in an order that I want on the Android phone! Please ...

Casual Listener

This has already been stated in someone elses problem but it was in 2014 so I'ma re-state it because last time I reported something it go fixed fairly fast! My problem is that I can't put playlists ...

jsannn

Community Legend

510 Views

4 replies

1 likes

  • 510 Views
  • 4 replies
  • 1 likes