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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Punkband Depacito on force play?

PlanPremiumCountry FinlandDeviceSony Xperia XZsOperating SystemAndroid 8 My Question or Issue I have a problem with my phone and spotify. It force plays me Depacito, some anarchist punk from Southern America? I hate it, but biggest problem is that I ...

Casual Listener

Plan Premium Country  Finland Device Sony Xperia XZs Operating System Android 8   My Question or Issue  I have a problem with my phone and spotify. It force plays me Depacito...

fokemon

Casual Listener

560 Views

2 replies

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App only plays one song, then stops

Saw this has been a problem in the past but can't find anything recent:Search an artist and then go to "All Songs" If I played from there, it only plays the one song and then stops.Messed with the sittings a bit (Crossfade, gapless, stream quality. U...

Newbie

Saw this has been a problem in the past but can't find anything recent: Search an artist and then go to "All Songs" If I played from there, it only plays the one song and then stops. Messed with th...

radiohead46

Casual Listener

2326 Views

3 replies

7 likes

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App keeps crashing samsung galaxy s9

PlanPremiumCountry United States DeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue My app keeps crashing. I have to constantly reopen app and press play or actually open. If I'm lucky I can play a full song. I have tried to ins...

Newbie

Plan Premium Country  United States  Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  My app keeps crashing. I have to constantly reop...

KateAlexandra1

Newbie

1007 Views

1 replies

12 likes

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App pausing,crushing samsung j8

Hi, I recently buaght a new phone (samsung j8) and my spotify app keeps stopping/crashing I tried the suggestions I read online none of them worked. Please help.Thank you!

Newbie

Hi, I recently buaght a new phone (samsung j8) and my spotify app keeps stopping/crashing I tried the suggestions I read online none of them worked. Please help. Thank you!  

309 Views

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Whats happening to the app in Android?!

Whats going on witrh Premium?!I've used it for years with a few platforms.On Android all the downloads are disappearing, yet the SD card shows as full. The option to delete the downloads has gone, so I have to reinstall the app once or twice per mont...

Music Fan

Whats going on witrh Premium?! I've used it for years with a few platforms. On Android all the downloads are disappearing, yet the SD card shows as full.  The option to delete the download...

tyoga1

Music Fan

504 Views

1 replies

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Phone keeps crashing

Hi thanks for the message but I'm having awful trouble with Spotify. As soon as a song starts playing on my app it's crashes and returns to my phone's home page. I have the premium account for now but no point in having it if the thing keeps crashing...

Newbie

Hi thanks for the message but I'm having awful trouble with Spotify. As soon as a song starts playing on my app it's crashes and returns to my phone's home page. I have the premium account for now bu...

356 Views

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Wifes albums playing on my phone?

When I'm listening to my premium Spotify offline it still plays my wife's albums that I've not got downloaded on my phone, how do I stop this?

Casual Listener

When I'm listening to my premium Spotify offline it still plays my wife's albums that I've not got downloaded on my phone, how do I stop this?

Gazr

Casual Listener

363 Views

2 replies

0 likes

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Playlists not loading on Home tab

PlanFree/PremiumCountry DeviceOne plus 6Operating SystemAndroid Oreo My Question or Issue Black space where the playlists should load

Newbie

Plan Free/Premium Country   Device One plus 6 Operating System Android Oreo   My Question or Issue  Black space where the playlists should load

230 Views

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Button Next/Back BRE02JY Xiaomi type C Earphone doesn't work.

PlanPremiumCountryThe NetherlandsDeviceXiaomi Mi A2 Android One 2018Operating SystemAndroid 8.1.0 My Question or Issue Next/Back song doesn't work on my new BRE02JY Xiaomi type C Earphone. I can only Pause/Play and voice with the middle button on the...

Newbie

Plan Premium Country The Netherlands Device Xiaomi Mi A2 Android One 2018 Operating System Android 8.1.0   My Question or Issue  Next/Back song doesn't work on my new BRE02JY...

370 Views

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No name of song updates with Parrot mki 9100

- Premium account- Several devices: Moto X play, Mi a2, S9. When a put a playlist or radio in spotify the first song sent the name/album information to the parrot system and it is showed in the screen but when the song finish and start the next one t...

Newbie

- Premium account - Several devices: Moto X play, Mi a2, S9.  When a put a playlist or radio in spotify the first song sent the name/album information to the parrot system and it is showed in ...

394 Views

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Solved!! Log in with Facebook on Android phone not working

PlanPremiumCountry LuxembourgDeviceSamsung SM-G900F Operating SystemAndroid My Question or Issue When trying to play music, the app told me that I am no connected to the internet. I have tried logging out and now I cannot log in again. Usually I log ...

Casual Listener

Plan Premium Country  Luxembourg Device Samsung SM-G900F  Operating System Android   My Question or Issue  When trying to play music, the app told me that I am no connec...

Robin251

Casual Listener

658 Views

4 replies

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Songs starts from beginning after a few seconds

PlanFree/PremiumCountry DeviceGalaxy s7Operating SystemAndroid My Question or IssueSo i put my phone on charge last night after the gym.Was listening to spotify entire time and didnt touch any setting,This morning i started up spotify and hit a track...

Casual Listener

Plan Free/Premium Country   Device Galaxy s7 Operating System Android   My Question or Issue So i put my phone on charge last night after the gym. Was listening to spotify entire...

565 Views

0 replies

0 likes

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My Spotify suddenly changed

PlanPremium Country Israel DeviceXI 6Operating System(Android.) My Question or Issue My Spoti suddenly changed, there are things missing in the menu bar as you can see in teh photo. Tried to reinstall it - didn't work. Made sure my payment is correct...

Newbie

  Plan Premium   Country  Israel  Device XI 6 Operating System (Android.)   My Question or Issue  My Spoti suddenly changed, there are things missing in the ...

AeroZ

Composer

498 Views

1 replies

0 likes

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Spotify closing by itself, i cant play music ir scroll through library as it just closes.

PlanSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I boot up Spotify and play a song the app closes by itself and stops the music, if I'm scrolling through my library the app is also closing b...

Casual Listener

Plan Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Every time I boot up Spotify and play a song the app closes by itself and stops...

khankilla

Casual Listener

1175 Views

3 replies

1 likes

App closing
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Spotify crashing

Every time I log on and stay on the spotify app it crashes about 10 seconds into the song, if I play it in the background it works absolutely fine and it's working completely normal on my iPad which hasn't had the new update. I've tried everything I ...

Casual Listener

Every time I log on and stay on the spotify app it crashes about 10 seconds into the song, if I play it in the background it works absolutely fine and it's working completely normal on my iPad which ...

Lokiehe

Casual Listener

1193 Views

1 replies

0 likes

Android App
Crash
Update
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Spotify keeps crashing - only plays songs for few seconds then crashes

PlanPremiumCountry NZDeviceSamsung Galaxy 7Operating SystemAndriod 8.0.0 I've tried all solutions I can find, only started happening yesterday. Crashes on my phone only - offline, online and with data, works fine on my computer. I've reinstalled, del...

Newbie

Plan Premium Country  NZ Device Samsung Galaxy 7 Operating System Andriod 8.0.0   I've tried all solutions I can find, only started happening yesterday. Crashes on my phone only - ...

437 Views

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Problemas

Boa tarde! Estou passando por problemas com o aplicativo. Assim como muitas outras pessoas também estão passando pela mesma situação. A última versão ou atualização está fazendo o aplicativo finalizar/desligar automaticamente. Peço que corrijam este ...

Newbie

   Boa tarde! Estou passando por problemas com o aplicativo. Assim como muitas outras pessoas também estão passando pela mesma situação. A última versão ou atualização está fazendo o aplic...

301 Views

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Behind The Lyrics doesn‘t work

PlanPremiumGermany DeviceSamsung Galaxy s7 EdgeOperating System Android 8.0.0 I turnt Behind the lyrics on but it still doesn‘t appear. I tried to reinstall it and tried Songs from the „behind the lyrics“ Playlist but still nothing. I also did the sa...

Visitor

Plan Premium Germany   Device Samsung Galaxy s7 Edge Operating System  Android 8.0.0   I turnt Behind the lyrics on but it still doesn‘t appear. I tried to reinstall it and ...

user-removed

Not applicable

548 Views

2 replies

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Solved!!Superuser Contribution Browse Option Is Missing

SubscriptionPremium Country United States Device(Samsung Galaxy Note Operating System(Android Oreo) So my Samsung Note 8 recently updated Spotify, and I noticed that the browse option on the bottom has completely vanished. I also cannot view any arti...

Newbie

Subscription Premium   Country  United States   Device (Samsung Galaxy Note 😎 Operating System (Android Oreo)   So my Samsung Note 8 recently updated Spotify, and...

subfader

Regular

9834 Views

12 replies

8 likes

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Program stops after playing a long song

I have some long songs in my playlists, some over 10 minutes. After those songs play, the playlist just stops, it will not play the next song in the queue... anyone else experience this? Thanx, Mark--------------Premium PlanSamsung Galaxy 6USA

Music Fan

I have some long songs in my playlists, some over 10 minutes. After those songs play, the playlist just stops, it will not play the next song in the queue... anyone else experience this?   Tha...

Shwa

Casual Listener

444 Views

1 replies

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