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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387348 Views

545 replies

34 likes

Account
Free
  • 387348 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8039 Views

0 replies

7 likes

  • 8039 Views
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  • 7 likes

Local files when switching from iPhone to Android

Am about to switch from iPhone to Android. Is there a quick way to avoid manually re-downloading my local files?

Casual Listener

  Am about to switch from iPhone to Android. Is there a quick way to avoid manually re-downloading my local files? 

AeroZ

Composer

360 Views

1 replies

0 likes

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How to find my mp3 in Spotify's online Library easily

Hi, I would like to know, if it's possible to find my different mp3 in the Spotify Library (in the cloud) ? Is there a solution to find these mp3 ? I wouldn't like to search one by one on spotify, the song artist and the name. Is there a more easier ...

Casual Listener

Hi,   I would like to know, if it's possible to find my different mp3 in the Spotify Library (in the cloud) ? Is there a solution to find these mp3 ? I wouldn't like to search one by one ...

503 Views

0 replies

1 likes

  • 503 Views
  • 0 replies
  • 1 likes

Picture on Profile

PremiumSamsung Galaxy S8 My Question or IssueWhen playing Spotify for any amount of time the songs will spontaneously pause, or skip. Impossible to listen to a song the whole way through without this happening. Spotify will play 3 seconds of a song a...

Newbie

Premium Samsung Galaxy S8   My Question or Issue When playing Spotify for any amount of time the songs will spontaneously pause, or skip. Impossible to listen to a song the whole way through...

252 Views

0 replies

0 likes

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Superuser Contribution unable to advance song with bluetooth controller?

I have the bose soundsport headphones and pixel 2 XL. Am able to use the button on the headphones to advance the songs no problem on Google play music. However, this doesnt work on spotify. I did a search of the forums and some someone recommended en...

Casual Listener

I have the bose soundsport headphones and pixel 2 XL. Am able to use the button on the headphones to advance the songs no problem on Google play music.  However, this doesnt work on spotify. &n...

Guido

Spotify Legend

689 Views

2 replies

0 likes

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  • 2 replies
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How to turn off auto play when connected to Bluetooth devices

Everytime my phone connects to any Bluetooth device, Spotify automatically starts playing the last track. I have searched in the Spotify and phone settings (OnePlus 6) and I am unable to find any options to disable this feature. I have searched all o...

Casual Listener

Everytime my phone connects to any Bluetooth device, Spotify automatically starts playing the last track.   I have searched in the Spotify and phone settings (OnePlus 6) and I am unable to fin...

Tupe77

Newbie

1566 Views

1 replies

7 likes

  • 1566 Views
  • 1 replies
  • 7 likes

Motorola E5 Lock Screen

PlanFree/PremiumCountry DeviceMotorola E5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why doesn't Spotify show on my lock screen? It used to, but now it doesn't.

Newbie

Plan Free/Premium Country   Device Motorola E5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Why doesn't Spotify show on my lock scree...

391 Views

0 replies

0 likes

  • 391 Views
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No text to speech in search on Galaxy S9+

PlanPremiumCountryFinland DeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueI recently switched from Nexus 5X to Galaxy S9+, and noticed that Text to Speech function is disabled in my new phone's keyboard. It used to work with ...

Newbie

Plan Premium Country Finland  Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue I recently switched from Nexus 5X to Galaxy S9+, and noticed that Text...

370 Views

0 replies

0 likes

Samsung
text-to-speech
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data saver won't turn off

hello all,this is a new issue for me..I'm using spotify premium in many devices, but i just discovered that my data saver is always on, it won't turn off.. recently used devices is google pixel 2 xl and one plus 6.. both is android pie 9.0..i tried m...

Newbie

hello all, this is a new issue for me.. I'm using spotify premium in many devices,  but i just discovered that my data saver is always on, it won't turn off..  recently used devices is ...

HamsterHam

Regular

2477 Views

1 replies

10 likes

  • 2477 Views
  • 1 replies
  • 10 likes

Spotify Crashes When I Use Search

PlanFree/PremiumCountryUSADeviceAcer ChromebookOperating SystemChrome OS/Android My Question or IssueEvery time I try to use the search bar on Spotify it crashes. Ever since the Browse and Search button were combined together the search does not work...

Casual Listener

Plan Free/Premium Country USA Device Acer Chromebook Operating System Chrome OS/Android   My Question or Issue Every time I try to use the search bar on Spotify it crashes. Ever since ...

jasonlivestodie

Casual Listener

3286 Views

10 replies

2 likes

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Superuser Contribution Only "Shuffle Play" button w/ Family Premium

Hi I have a Family Premium subscription plan and have been using spotify for a long time. Today when I turned on my App on Android, I can only select "Shuffle Play" for albums. I can play the album normally if I select the first song and let it roll ...

Casual Listener

  Hi   I have a Family Premium subscription plan and have been using spotify for a long time.   Today when I turned on my App on Android, I can only select "Shuffle Play" for albu...

Noah

Spotify Star

4109 Views

7 replies

0 likes

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Solved!! Customized Playlists

PlanPremiumCountry TurkeyDeviceHuawei G8Operating SystemAndroid 6.0 My Question or IssueHello everyone!I saw these featured playlist createn by Spotify. You'll see what I want to tell in the attachments. (Can't add attachments but I made a link) List...

Music Fan

Plan Premium Country  Turkey Device Huawei G8 Operating System Android 6.0   My Question or Issue Hello everyone! I saw these featured playlist createn by Spotify. You'll see wha...

Matalo

Roadie

1314 Views

3 replies

0 likes

Customization
customize
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Spotify App No Longer Recognizes SD Card

My Question or Issue With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pause itself. I decided to uninstall the app and reinstall it...

Newbie

My Question or Issue  With the recent updates my Spotify app hasn't been working well. It kept playing the music after I closed the app. Sometimes it took ages to chage songs. It would even pau...

431 Views

0 replies

0 likes

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Bluetooth not displaying title and artist

PlanFree/PremiumCountry DeviceGoogle pixel 2 XLOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I Found a way to make it worked. Simply activate developer option by clicking 5 times on phone version. Once done go in develo...

Newbie

Plan Free/Premium Country   Device Google pixel 2 XL Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I Found a way to make it worked. Si...

1091 Views

0 replies

0 likes

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Stop Spotify from closing automatically when you pause the music

PlanPremiumCountry FranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have t...

Gig Goer

Plan Premium Country  France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automat...

376 Views

0 replies

0 likes

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Superuser Contribution Publish Activity Issue

I have a Nexus 6P, and am using Spotify premium. I've looked over every inch of the Settings tab and can't find how to toggle off the "Publish my activity on Spotify tab."I also use Spotify on my desktop, and I see it toggled on there. I toggle it of...

Regular

I have a Nexus 6P, and am using Spotify premium. I've looked over every inch of the Settings tab and can't find how to toggle off the "Publish my activity on Spotify tab." I also use Spotify on my...

Jemi

Spotify Legend

1967 Views

10 replies

0 likes

  • 1967 Views
  • 10 replies
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Telekom stream ON music tethering

PlanPremiumGermany DeviceNokia 8Operating SystemAndroid My Question or IssueIs it possible to use the stream ON option Deutsche Telekom with BT tethering?I'm using a Adroid device (Nokia in my car (Volvo XC 90 from 2018) with Blurtooth Tethering. Wit...

Regular

Plan Premium Germany   Device Nokia 8 Operating System Android   My Question or Issue Is it possible to use the stream ON option Deutsche Telekom with BT tethering? I'm using a...

706 Views

0 replies

0 likes

  • 706 Views
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Android Spotify offline and hidden track. I'm lost, please help

PlanPremiumCountry FranceDeviceHuawey Pulp 4G My Question or Issue It's been a week since i'm trying to listen music on my new phone.I have delete every offline device and try to use spotify connect.The main problem is that spotify reconize me but I ...

Casual Listener

  Plan Premium Country  France Device Huawey Pulp 4G     My Question or Issue   It's been a week since i'm trying to listen music on my new phone. I have delete e...

captainjerik

Casual Listener

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
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Albums and Favorite songs

PlanFreeCountryUKDeviceNokia 6.1Operating SystemAndroid PieMy Question or IssueWhenever I favourite an album it appears on albums list, but all the music from the album is now deleted from my favourite song list. It is not possible for me to have an ...

Newbie

  Plan Free Country UK Device Nokia 6.1 Operating System Android Pie My Question or Issue Whenever I favourite an album it appears on albums list, but all the music from the album is n...

cprebels333

Newbie

1629 Views

1 replies

2 likes

  • 1629 Views
  • 1 replies
  • 2 likes

Android spotify app no longer works

PlanPremiumCountry USA DeviceSamsung Galaxy 9 PlusOperating SystemWin 10 My Question or Issue I've been using Spotify on my Android for months with little issue. All of a sudden my playlists no longer play. If a song does start playing, it usually st...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 9 Plus Operating System Win 10   My Question or Issue  I've been using Spotify on my Android for months with little issue.&nb...

498 Views

0 replies

1 likes

  • 498 Views
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  • 1 likes

Galaxy watch only plays music when it is NOT connected via bluetooth with my phone.

PlanPremiumCountry BelgiumDeviceIphone 8Operating SystemIOS 12My Question or IssueWhen my phone is connected via bluetooth to my galaxy watch,spotify will not playback on the watch.The weird thing is that i sometimes can scroll through my playlists,s...

Newbie

  Plan Premium Country  Belgium Device Iphone 8 Operating System IOS 12 My Question or Issue When my phone is connected via bluetooth to my galaxy watch,spotify will not playback ...

kardzejewski

Newbie

1622 Views

2 replies

3 likes

  • 1622 Views
  • 2 replies
  • 3 likes