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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854605 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854605 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20421 Views
  • 3 replies
  • 0 likes
  • 20421 Views
  • 3 replies
  • 0 likes

Last.fm option in Spotify Free

PlanFreeCountryFinland DeviceNokia 6.1Operating SystemAndroid OreoMy Question or IssueI can't find the Last.fm option from settings anymore. Is it still available in the Spotify Free?

  • Casual Listener
  • Plan Free Country Finland  Device Nokia 6.1 Operating System Android Oreo My Question or Issue I can't find the Last.fm option from settings anymore. Is it still available in the S...
  • 167 Views
  • 0 replies
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  • 167 Views
  • 0 replies
  • 0 likes

Last.fm option in Spotify Free

PlanFreeCountryFinland DeviceNokia 6.1Operating SystemAndroid OreoMy Question or IssueI can't find the Last.fm option from settings anymore. Is it still available in the Spotify Free?

  • Casual Listener
  • Plan Free Country Finland  Device Nokia 6.1 Operating System Android Oreo My Question or Issue I can't find the Last.fm option from settings anymore. Is it still available in the S...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Solved!! Lyrics won't get displayed / Behind the Lyrics feature not working

PlanPremiumCountryGermany/German locale/English locale Operating SystemAndroid 5/6My Question or Issue Hi, I'm unable to use the Behind the Lyrics feature (feature has been enabled in the app settings) to have lyrics displayed. I have tried songs whi...

  • Music Fan
  • Plan Premium Country Germany/German locale/English locale   Operating System Android 5/6 My Question or Issue   Hi,   I'm unable to use the Behind the Lyrics feature (featur...
  • 2ocgqfv-o_war
  • Music Fan
  • 26049 Views
  • 11 replies
  • 0 likes
  • 26049 Views
  • 11 replies
  • 0 likes

Superuser Contribution New Playlist Name Now Not Auto Filled

The Android app used to be great for creating a playlist for an album.I could create a new playlist in a folder and it would automatically add the band and album name into the new name for the playlist.Now it's just empty with the new Create Playlist...

  • Gig Goer
  • The Android app used to be great for creating a playlist for an album. I could create a new playlist in a folder and it would automatically add the band and album name into the new name for the play...
  • Henry007
  • Regular
  • 2830 Views
  • 15 replies
  • 40 likes
  • 2830 Views
  • 15 replies
  • 40 likes

Superuser Contribution Volume goes up and down

PlanPremiumCountry USADevice Samsung galaxy 7 My Question or IssueMy phone constantly changes the volume of spotify up and down randomly. This doesn't change the visual of the my media volume but it does affect what I am hearing. I know people have s...

  • Newbie
  •   Plan Premium Country  USA Device  Samsung galaxy 7   My Question or Issue My phone constantly changes the volume of spotify up and down randomly.  This doesn't cha...
  • Alfredo
  • Roadie
  • 988 Views
  • 1 replies
  • 0 likes
  • 988 Views
  • 1 replies
  • 0 likes

Android Auto doesnt recognize spotify premium.

PlanPremiumCountryUS Device(Samsung Note 8Operating SystemNewest andriod os My Question or Issue Ever since i started using Waze for my gps android auto wont recognize that my spotify account is premium when i ask for it to play specific songs. Tried...

  • Newbie
  •   Plan Premium Country US   Device (Samsung Note 8 Operating System Newest andriod os   My Question or Issue   Ever since i started using Waze for my gps android auto...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Spotify stop playing music - LG G6

PlanPremiumCountry PolandDeviceLG G6Operating SystemAndroid 8.0.0 My Question or Issue Since about a week I have very annoying problem with Spotify.It stops playing song. I'm listening my playlist and it just stops in the middle of the song, like I w...

  • Casual Listener
  • Plan Premium Country  Poland Device LG G6 Operating System Android 8.0.0   My Question or Issue  Since about a week I have very annoying problem with Spotify. It stops playi...
  • Tayl222
  • Casual Listener
  • 633 Views
  • 1 replies
  • 2 likes
  • 633 Views
  • 1 replies
  • 2 likes

Cambiar cancion en barra de notificaciones

No se requiere ninguna de la información a continuación. Sin embargo, cuanto más brindes, más fácil será para nosotros intentar y ayudar.Plan País GuatemalaDispositivo Samsung Galaxy tab ASistema operativoAndroid 6.0.1 Mi pregunta o problema Al escuc...

  • Newbie
  • No se requiere ninguna de la información a continuación. Sin embargo, cuanto más brindes, más fácil será para nosotros intentar y ayudar. Plan   País  Guatemala Dispositivo  Sams...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Radio Missing

With the most recent update it looks like the Playlist Radio and Artist Radio options are missing. Anyone else see this?

  • Visitor
  • With the most recent update it looks like the Playlist Radio and Artist Radio options are missing. Anyone else see this?
  • neslyl
  • Casual Listener
  • 6688 Views
  • 6 replies
  • 4 likes
  • 6688 Views
  • 6 replies
  • 4 likes

Se cierra sesión inesperadamente y se pierden las descargas

Tengo un Iphone 7 con memoria interna de 128gb, he usado mucho tiempo spotify y van 2 ocasiones que cierra sesión (SOLO) y la música descargada se pierde... me ha sucedido durante viajes y me he quedado completamente sin música. Creo que voy a cambia...

  • Newbie
  • Tengo un Iphone 7 con memoria interna de 128gb, he usado mucho tiempo spotify y van 2 ocasiones que cierra sesión (SOLO) y la música descargada se pierde... me ha sucedido durante viajes y me he qued...
  • 400 Views
  • 0 replies
  • 0 likes
  • 400 Views
  • 0 replies
  • 0 likes

Cannot shuffle by Artist from downloaded playlist

PlanPremium (Student)CountryUSDeviceGoogle Pixel 2Operating SystemAndroid Oreo 8.1.0 My Question or Issue Has the feature and/or option to search a playlist by a specific artist and then be able to shuffle songs filtered to that specific artist been ...

  • Newbie
  • Plan Premium (Student) Country US Device Google Pixel 2 Operating System Android Oreo 8.1.0   My Question or Issue  Has the feature and/or option to search a playlist by a specifi...
  • thnkwthprtls
  • Regular
  • 441 Views
  • 2 replies
  • 1 likes
  • 441 Views
  • 2 replies
  • 1 likes

Notifications go off when I skip a song, How to turn it off?

Planning, premiumCountry, US Device, Active s7 My Question or IssueMy Spotify plays my notification sound (and vibration if set to that) when I press the next button and the play button how do I fix it. It's incredibly loud and annoying.

  • Casual Listener
  • Planning, premium Country, US   Device, Active s7     My Question or Issue My Spotify plays my notification sound (and vibration if set to that) when I press the next button and...
  • Loxer
  • Spotify Star
  • 1715 Views
  • 5 replies
  • 0 likes
  • 1715 Views
  • 5 replies
  • 0 likes

playing music and creating lists

PlanFreeCountry HollandDevicesamsungOperating SystemAndroid My Question or IssueHow can I play a song without just hearing the example of the song? My friend send me a list via Whatsapp. how can I save this list in my library?

  • Casual Listener
  • Plan Free Country  Holland Device samsung Operating System Android   My Question or Issue How can I play a song without just hearing the example of the song?  My friend send...
  • Loxer
  • Spotify Star
  • 320 Views
  • 3 replies
  • 0 likes
  • 320 Views
  • 3 replies
  • 0 likes

Spotify opens randomly by itself on android

PlanPremiumDevicephone, tabletOperating SystemAndroid Oreo 8.1, Marshmallow 6.0 My Question or IssueRandomly throughout the day, Spotify has started to launch by itself. This ws never a problem until just recently, and on two of my devices (phone and...

  • Regular
  • Plan Premium Device phone, tablet Operating System Android Oreo 8.1, Marshmallow 6.0   My Question or Issue Randomly throughout the day, Spotify has started to launch by itself. Thi...
  • 1377 Views
  • 0 replies
  • 10 likes
  • Automatically opens spotify
    Autostart
  • 1377 Views
  • 0 replies
  • 10 likes

Accidentally Blocked a song ( the o with line)

PlanPremiumCountryUSA Accidentally blocked a song, and anytime i try to play it it skips it instantly, like AFTER i re-add it to the playlist and hit the song a bunch of times in a row. and when i look into how to fix it? i find that appearantly is a...

  • Newbie
  • Plan Premium Country USA  Accidentally blocked a song, and anytime i try to play it it skips it instantly, like AFTER i re-add it to the playlist and hit the song a bunch of times in a row. ...
  • 880 Views
  • 0 replies
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  • 880 Views
  • 0 replies
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Superuser Contribution Wrong/Delayed Song Title during bluetooth usage

Hello,PlanPremiumCountryGermanyDeviceXiaomi Mi Mix 2sOperating SystemAndroid 8.0 Oreo My Question or Issue Since yesterday I have a new mobile Device Xiaomi Mi Mix 2s with Android 8.0 Oreo. Unfortunately I've noticed an issue with bluetooth Usage in ...

  • Casual Listener
  • Hello, Plan Premium Country Germany Device Xiaomi Mi Mix 2s Operating System Android 8.0 Oreo   My Question or Issue  Since yesterday I have a new mobile Device Xiaomi Mi Mix 2s ...
  • Alfredo
  • Roadie
  • 4798 Views
  • 1 replies
  • 2 likes
  • 4798 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playing via Bluetooth in car (Skoda) meta data always showing previous song after skipping

PlanPremiumCountrySwedenDeviceHuawei P10 latest build 8.0.0.360(C432)Operating SystemAndroid 8 My Question or IssueOn Android 7, playing Spotify via bluetooth in car Skoda Superb 2016, I can see the metadata without problems. But after upgrade to And...

  • Newbie
  • Plan Premium Country Sweden Device Huawei P10 latest build 8.0.0.360(C432) Operating System Android 8   My Question or Issue On Android 7, playing Spotify via bluetooth in car Skoda Su...
  • Alfredo
  • Roadie
  • 1264 Views
  • 1 replies
  • 0 likes
  • 1264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search music problems

PlanPremiumCountry DeviceSamsung Galaxy 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When I go to search for a song and play it from the search area it doesn't play that song, it plays something completely random...an...

  • Newbie
  • Plan Premium Country   Device Samsung Galaxy 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  When I go to search for a song and play i...
  • Alfredo
  • Roadie
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

App loads with black screen on S8.

I'm a premium user and twice in the last month when I'm trying to open up my spotify app it loads as just a black screen with a gray bar along the top and stays like this forever until I have to unstiall the app and lost all my downloaded music which...

  • Newbie
  •   I'm a premium user and twice in the last month when I'm trying to open up my spotify app it loads as just a black screen with a gray bar along the top and stays like this forever until I have...
  • remiorange
  • Music Fan
  • 573 Views
  • 2 replies
  • 0 likes
  • 573 Views
  • 2 replies
  • 0 likes

Spotify disabled as option in Alexa

Need help..When I try to set up Spotify in Amazon Alexa, it is disabled. I went to Settings >> Music & Media >> Choose Default Music Services. Spotify is there (see screenshot) but it is greyed out and cannot be selected.I have a premium account and ...

  • Casual Listener
  • Need help.. When I try to set up Spotify in Amazon Alexa, it is disabled. I went to Settings >> Music & Media >> Choose Default Music Services. Spotify is there (see screenshot) but ...
  • vdm1t-il3_45b
  • Casual Listener
  • 79948 Views
  • 25 replies
  • 22 likes
  • 79948 Views
  • 25 replies
  • 22 likes