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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194839 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194839 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536150 Views

78 replies

3 likes

  • 536150 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439767 Views

565 replies

37 likes

Account
Free
  • 439767 Views
  • 565 replies
  • 37 likes

My music keeps getting taken over

PlanPremiumCountryUSADeviceSamsungOperating SystemAndroidMy Question or IssueWhen I play my music second in it plays a different song not on my list and it doesn't matter what song I play it keeps happening.

Casual Listener

Plan Premium Country USA Device Samsung Operating System Android My Question or Issue When I play my music second in it plays a different song not on my list and it doesn't matter what song ...

nettebundi

Casual Listener

884 Views

4 replies

0 likes

  • 884 Views
  • 4 replies
  • 0 likes

Shared Speakers with Family Plan

I have a trial of the family premium plan and am confused how best to setup shared devices, like the Alexa app. I would like every family member to have access to their own music, and also allow multiple family members to use the Spotify Amazon app a...

Casual Listener

    I have a trial of the family premium plan and am confused how best to setup shared devices, like the Alexa app.  I would like every family member to have access to their own...

Joe

Community Legend

1585 Views

1 replies

2 likes

  • 1585 Views
  • 1 replies
  • 2 likes

Solved!! Filtering on mobile android device

Hello,I had a problem with the payment to spotify so i temporarily lost premium on my account. Now i have premium again and all the features except being able to filter the playlists on my phone for some weird reason. When i try to scroll to the top ...

Casual Listener

Hello, I had a problem with the payment to spotify so i temporarily lost premium on my account. Now i have premium again and all the features except being able to filter the playlists on my phone fo...

UmutAlbagurt

Newbie

1489 Views

4 replies

0 likes

  • 1489 Views
  • 4 replies
  • 0 likes

Behind the lyrics

PlanPremiumCountry USDeviceHuawei g8Operating SystemEmui 4.0.2 and android 6.0.1 My Question or IssueI have been using spotify for a long time and I was using it free I had no problems everything was fine then the behind the lyrics update rolled out ...

Regular

Plan Premium Country  US Device Huawei g8 Operating System Emui 4.0.2 and android 6.0.1   My Question or Issue I have been using spotify for a long time and I was using it free I ...

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Feature request: reset and allow for artist re-selection

I didn't finish selecting artists (and only picked a few) and now looking them up is a lot more of a pain and takes longer. Can the big artist select page please be a regular feature instead of just a once-time-thing for first-time-users? Similar top...

Newbie

  I didn't finish selecting artists (and only picked a few) and now looking them up is a lot more of a pain and takes longer. Can the big artist select page please be a regular feature instead ...

502 Views

0 replies

2 likes

  • 502 Views
  • 0 replies
  • 2 likes

Developer warning for package "com.spotify.music" Failed to post notification on channel "null"

PlanPremiumCountrySingapore DeviceiBasso DX200 (Android based portable music player)Operating SystemAndroid 8.1.0 (Oreo)Spotify Version 8.4.82.664 My Question or IssueWhen downloading songs for "Offline" use, repeated error message displayed on the b...

Casual Listener

Plan Premium Country Singapore  Device iBasso DX200 (Android based portable music player) Operating System Android 8.1.0 (Oreo) Spotify Version 8.4.82.664   My Question or Issue ...

chungjun

Casual Listener

5065 Views

4 replies

6 likes

  • 5065 Views
  • 4 replies
  • 6 likes

app crashes in LG5

Hey My spotify crashes all the time. Usually when the app is in the background (when I'm in another app at the same time or the screen is dark) but It also happens whan that I do not use an app and it works in the background. I receive messages that ...

Newbie

Hey My spotify crashes all the time. Usually when the app is in the background (when I'm in another app at the same time or the screen is dark)   but It also happens  whan that I d...

1241 Views

0 replies

0 likes

  • 1241 Views
  • 0 replies
  • 0 likes

Spotify is stuck after Google clock integration

PlanFree/PremiumCountry IsraelDeviceXiaomi mi6Operating SystemAndroid 8/MIUI 10 My Question or Issue After playing Spotify using the Google alarm clock integration, when accessing directly to the application it's just showing spinners and fails to lo...

Newbie

Plan Free/Premium Country  Israel Device Xiaomi mi6 Operating System Android 8/MIUI 10   My Question or Issue  After playing Spotify using the Google alarm clock integration,...

1210 Views

0 replies

0 likes

Google Clock
  • 1210 Views
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How do I listen to a playlist more than once on my Android Device?

PlanFree/PremiumCountry USADeviceSamsung Galaxy JSProOperating SystemAndroid My Question or IssueI can't listen to my playlists more than once on my phone. When it gets to the last song, it immediately starts playing your recommendations. I can't EVE...

Casual Listener

Plan Free/Premium Country  USA Device Samsung Galaxy JSPro Operating System Android   My Question or Issue I can't listen to my playlists more than once on my phone. When it gets ...

unclesilas

Roadie

2329 Views

1 replies

0 likes

  • 2329 Views
  • 1 replies
  • 0 likes

Solved!! In-line controls not functioning

PlanPremiumDevicePixel 2 XL 128GOperating SystemAndroid Pie 9.0PQ1A.181105.017.A1 My Question or Issue The in-line controls do not work properly, as reported a long time ago by many users in various forums I've found. It's still not fixed, how? why? ...

Music Fan

Plan Premium Device Pixel 2 XL 128G Operating System Android Pie 9.0 PQ1A.181105.017.A1   My Question or Issue  The in-line controls do not work properly, as reported a long time a...

AeroZ

Composer

2876 Views

9 replies

0 likes

  • 2876 Views
  • 9 replies
  • 0 likes

Check icon in Android Auto

I am using the Android Auto app on my smartphone to connect to Spotify inorder to play downloaded songs for my drive. It works great mostly, but the one icon I cannot figure out is the checkmark, then the plus sign that shows after I select that. Can...

Newbie

I am using the Android Auto app on my smartphone to connect to Spotify inorder to play downloaded songs for my drive.  It works great mostly, but the one icon I cannot figure out is the checkmar...

939 Views

0 replies

0 likes

Android
  • 939 Views
  • 0 replies
  • 0 likes

My spotify wont work while on wifi!

PlanPremiumCountry HungaryDeviceHuawei P SmartOperating SystemAndroid 8.0.0EMUI version 8.0.0 My Question or Issue I can't use my spotify via WiFi, the message saying my device is offline will pop up after a few seconds, after opening the app. I can ...

Newbie

  Plan Premium Country  Hungary Device Huawei P Smart Operating System Android 8.0.0 EMUI version 8.0.0   My Question or Issue  I can't use my spotify via WiFi, the me...

482 Views

0 replies

0 likes

  • 482 Views
  • 0 replies
  • 0 likes

Whitelist Spotify so it doesn't close automatically when you pause the music

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid OreoMy Question or IssueHi, is there a way to whitelist Spotify so it doesn't close automatically a moment after i pause the music. I actually searched and found that you have to a...

Gig Goer

Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Hi, is there a way to whitelist Spotify so it doesn't close automatically a moment...

478 Views

0 replies

0 likes

  • 478 Views
  • 0 replies
  • 0 likes

Full artwork doesnt work

I was listening to some music together with a classmate. When I noticed that my full screen art doesnt work. There was also an animated video on his screen but not mine. I tried it with my father's account (not premium) on his phone and it works. But...

Newbie

I was listening to some music together with a classmate. When I noticed that my full screen art doesnt work. There was also an animated video on his screen but not mine. I tried it with my father's a...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Download bar doesn't show up

PlanPremiumCountry PolandDeviceHuawei Mate 10 LiteOperating SystemAndroid 8.0 My Question or IssueWhen I click on downloading some playlists or albums it shows progress bar only on Spotify app. I can't see any information on status bar on top of the ...

Casual Listener

Plan Premium Country  Poland Device Huawei Mate 10 Lite Operating System Android 8.0   My Question or Issue When I click on downloading some playlists or albums it shows progress ...

689 Views

0 replies

4 likes

  • 689 Views
  • 0 replies
  • 4 likes

Pull down search within playlist...

WHY did you remove this feature?... Now its in the 3 dot menu, meaning it takes much longer time. I used this feture daily...

Regular

WHY did you remove this feature?... Now its in the 3 dot menu, meaning it takes much longer time.    I used this feture daily...

Zarrex

Casual Listener

1381 Views

5 replies

17 likes

  • 1381 Views
  • 5 replies
  • 17 likes

Sort By and Search Bar Disappeared - Pixel 3

I recently got a Pixel 3 and it seems one feature has utterly disappeared. The search bar and Sort By feature are completely gone. I am a premium user.

Casual Listener

  I recently got a Pixel 3 and it seems one feature has utterly disappeared. The search bar and Sort By feature are completely gone. I am a premium user.  

kitkat_

Casual Listener

1074 Views

1 replies

1 likes

  • 1074 Views
  • 1 replies
  • 1 likes

Canciones descargadas desaparecen al iniciar sesión con Datos Móviles

PlanPremiumCountry ArgentinaDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or Issue Cuando inicio sesión con Wi Fi (es decir, cuando abro la app) aparecen todas las canciones descargadas pero, cuando lo hago con mis datos móviles algunas...

Newbie

Plan Premium Country  Argentina Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue  Cuando inicio sesión con Wi Fi (es decir, cuando abro la app) apare...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

Library (+) vs Favourites (Heart)

Plan: PremiumDevice: Samsung Galaxy Note 4Operating System: Android 6.0.1 My Question or Issue I used to use extensively the automatic Favourite Songs Playlist in Freemium to define my Music Collection. After changing to Premium it gets very confusin...

Casual Listener

Plan: Premium Device: Samsung Galaxy Note 4 Operating System: Android 6.0.1   My Question or Issue   I used to use extensively the automatic Favourite Songs Playlist in...

618 Views

0 replies

0 likes

Library Favourits Premium
  • 618 Views
  • 0 replies
  • 0 likes

i want play song without shuffle

hello, I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not want that I want to play the song I want, no the shuffle play. ple...

Newbie

hello,   I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not wa...

462 Views

0 replies

0 likes

Spotify
  • 462 Views
  • 0 replies
  • 0 likes