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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

392301 Views

545 replies

35 likes

Account
Free
  • 392301 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8256 Views

0 replies

7 likes

  • 8256 Views
  • 0 replies
  • 7 likes

Spotify randomly stops: check your app's battery saver

Dear friends, my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions:1. While I connect through my 4G connection2. While I connect to home Wifi connection3. Whi...

Newbie

Dear friends,   my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions: 1. While I connect through ...

songassistant

Composer

1359 Views

1 replies

0 likes

  • 1359 Views
  • 1 replies
  • 0 likes

E Next to Artist Name Using Android Auto

I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. What does it mean?

Casual Listener

I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. ...

4431 Views

0 replies

15 likes

  • 4431 Views
  • 0 replies
  • 15 likes

Lyrics on Samsung Tablet

Plan - premiumCountry - USA DeviceSamsung Galaxy Tab A Tablet My Question or IssueI can't get lyrics to display on my Samsung Galaxy Tab A 10.1" Tablet. I can on my phone (Samsung S7). So I know the song has lyrics available. I've cleared cache. I've...

Casual Listener

Plan - premium Country - USA   Device Samsung Galaxy Tab A Tablet      My Question or Issue I can't get lyrics to display on my  Samsung Galaxy Tab A 10.1"&...

d_atd01

Gig Goer

11770 Views

1 replies

1 likes

  • 11770 Views
  • 1 replies
  • 1 likes

Just got galaxy gear in the UAE but cant find spotify on the galaxy apps page

PlanPremium Country USA (But currently based in the UAE) DeviceGalaxy Watch Operating SystemAndroid My Question or Issue So I just got the galaxy gear and hoped to use Spotify directly on my galaxy watch while I'm at the gym or working. I can't find ...

Newbie

Plan Premium   Country  USA (But currently based in the UAE)   Device Galaxy Watch   Operating System Android   My Question or Issue   So I just got the ga...

742 Views

0 replies

3 likes

  • 742 Views
  • 0 replies
  • 3 likes

Displays wrong song title and image after dislike/skip

PlanFreeCountryGermany DeviceSamsung Galaxy S7 EdgeOperating System My Question or Issue If I dislike or skip a song from my personal mixes the song title and cover image remains on the skipped song.

Newbie

Plan Free Country Germany   Device Samsung Galaxy S7 Edge Operating System     My Question or Issue  If I dislike or skip a song from my personal mixes the song title a...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes

Shuffle of playlists not working

PlanPremiumCountry Unites StatesDeviceSamsung Note8Operating System Android Oreo My Question or issueI keep having this issue where my playlist that I have that has over 4,000 songs won't shuffle. it'll choose a number of songs from the first 25 to 3...

Newbie

Plan Premium Country  Unites States Device Samsung Note8 Operating System  Android Oreo   My Question or issue I keep having this issue where my playlist that I have tha...

Mantisentil

Community Legend

494 Views

1 replies

1 likes

shuffle
  • 494 Views
  • 1 replies
  • 1 likes

Search/sort bar in the top of the playlist screen

PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 8 My Question or Issue I'm really upset about this last update, since the search/sort music bar of my playlists screen is gone.Why?????? Tell me.....WHY????It was so easy to use th...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy 8 Operating System Android 8   My Question or Issue   I'm really upset about this last update, since the search/sort music bar o...

Motherofgoats

Newbie

388 Views

1 replies

2 likes

  • 388 Views
  • 1 replies
  • 2 likes

Local music on SD card lost after mobile restart

PlanPremiumCountry MexicoDeviceHuawei mate 20 liteOperating SystemAndroid Oreo My Question or Issue I use SD card as local storage for the music. Every time I restart the phone, automatically the setting for Spotify will set back to internal storage,...

Newbie

Plan Premium Country  Mexico Device Huawei mate 20 lite Operating System Android Oreo   My Question or Issue   I use SD card as local storage for the music. Every time ...

552 Views

0 replies

1 likes

SD local music lost
  • 552 Views
  • 0 replies
  • 1 likes

Spotify Offline Playlist on Google wear?

For quite some time I've been looking for a smartwatch that supports Offline Playlists of Spotify. I'd love to go running while listening to music without having to take along my mobile. Now, I heard that the new Samsung Galaxy supports this, but Goo...

Newbie

For quite some time I've been looking for a smartwatch that supports Offline Playlists of Spotify.   I'd love to go running while listening to music without having to take along my mobile.&nbs...

949 Views

0 replies

2 likes

fossil
Google os
smartwatch
  • 949 Views
  • 0 replies
  • 2 likes

Why are random songs played when I chose an album?

PlanFreeCountry USADeviceSamsung Galaxy 7Operating System(Android Oreo, .) My Question or IssueWhen playing an album random songs will play from random artists. I don't want random songs to play, that's why I chose a specific album. I don't want any ...

Music Fan

Plan Free Country  USA Device Samsung Galaxy 7 Operating System (Android Oreo, .)   My Question or Issue When playing an album random songs will play from random artists. I d...

SuperSprynt

Music Fan

1246 Views

4 replies

0 likes

album
  • 1246 Views
  • 4 replies
  • 0 likes

Superuser Contribution No Internet connection available error - Even though I have internet

PlanPremiumCountryDenmarkDeviceOneplus 5TOperating SystemAndroid 8.1.0. OxygenOS-version 5.1.7. Service Provider: Callme / Telia My Question or Issue My problem is that Spotify is sending the error ´No Internet connection available` on my Oneplus pho...

Casual Listener

Plan Premium Country Denmark Device Oneplus 5T Operating System Android 8.1.0. OxygenOS-version 5.1.7.  Service Provider: Callme / Telia   My Question or Issue  My problem i...

Rasmusmonnerup

Casual Listener

691 Views

2 replies

0 likes

  • 691 Views
  • 2 replies
  • 0 likes

Downloading music on android

PlanPremiumCountry United StatesDeviceSamsung Android My Question or Issue So I bought premium and I uploaded a bunch of my downloaded music and its all showed up, I put it all into a playlist but when I try to download the songs it doesn't do anythi...

Newbie

  Plan Premium Country  United States Device Samsung    Android  My Question or Issue  So I bought premium and I uploaded a bunch of my downloaded music and it...

Mantisentil

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

No download notification on Android

PlanPremiumDeviceSamsung Galaxy S8Operating SystemAndroid OreoMy Question or IssueThe app doesn't show me when it's downloading something. I get no notification anymore. I've tried everything but i can't make it work. Is anyone having the same proble...

Casual Listener

Plan Premium Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue The app doesn't show me when it's downloading something. I get no notification anymore. I've ...

Jan72

Newbie

2390 Views

10 replies

7 likes

  • 2390 Views
  • 10 replies
  • 7 likes

Solved!!Superuser Contribution Spotify on Galaxy Watch

Hi,I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch. I've seen a friend's one and the app does not appear to have a search function on the watch app to find a spec...

Casual Listener

Hi, I am looking at buying a galaxy watch, but before I commit I want to know what functions are available on the Spotify app for the watch.    I've seen a friend's one and the app does ...

Adamsonn

Regular

6855 Views

7 replies

0 likes

Galaxy Watch
Samsung
  • 6855 Views
  • 7 replies
  • 0 likes

No access to podcast in offline mode or without internet connection

PlanPremiumCountryGermany Device(Samsung Galaxy S7)Operating System(Android 8.0.0) My Question or IssueDownloaded podcasts disappear in offline mode (Premium). And not only that, without an online connection you can no longer access your own podcasts...

Visitor

Plan Premium Country Germany   Device (Samsung Galaxy S7) Operating System (Android 8.0.0)   My Question or Issue Downloaded podcasts disappear in offline mode (Premium). And not...

alswanky

Casual Listener

699 Views

1 replies

2 likes

  • 699 Views
  • 1 replies
  • 2 likes

Android interface lost options

The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons.Plus, when I set up the Playlist Radio station, I received a very ...

Casual Listener

The Help information shown here "was" correct when I was using Spotify Free. Then I decided to try Premium Trial and the interface reset. Now I no longer have the Like/Dislike buttons. Plus, when I ...

375 Views

0 replies

0 likes

  • 375 Views
  • 0 replies
  • 0 likes

Superuser Contribution Se borran mis canciones descargadas

Estoy arto de este problema , se supone que estoy pagando para este servicio, la principal ventaja de este es ese, tener tu musica disponible para que puedas escucharla en cualquier momento, pero oh sorpresa!, esa playlist que se tardo tanto en bajar...

Casual Listener

Estoy arto de este problema , se supone que estoy pagando para este servicio, la principal ventaja de este es ese, tener tu musica disponible para que puedas escucharla en cualquier momento, pero oh ...

Chuchuli

Regular

109792 Views

19 replies

93 likes

  • 109792 Views
  • 19 replies
  • 93 likes

"Sort Playlist" button does nothing

PlanPremiumCountryUSDeviceGalaxy S9Operating SystemAndroid 8.0.0 My Question or IssueWhen I click "sort playlist" from the in-playlist menu (containing Add songs, Find in Playlist, etc.) the menu simply dissapears and no options for sorting the playl...

Newbie

Plan Premium Country US Device Galaxy S9 Operating System Android 8.0.0   My Question or Issue When I click "sort playlist" from the in-playlist menu (containing Add songs, Find i...

582 Views

0 replies

0 likes

bug
  • 582 Views
  • 0 replies
  • 0 likes

Playlist not auto-updating when I connect to WiFi

PlanPremiumCountryPH DeviceAsus Zenfone 5 ZE620KLOperating SystemAndroid Oreo My Question or IssueBefore, I only open the Spotify App and it will now show on my Phone's notification bar that my downloaded playlists are now updating (Downloading Icon ...

Newbie

Plan Premium Country PH   Device Asus Zenfone 5 ZE620KL Operating System Android Oreo   My Question or Issue Before, I only open the Spotify App and it will now show on my Phone'...

461 Views

0 replies

0 likes

Auto download
Notification Icon
  • 461 Views
  • 0 replies
  • 0 likes

A potential bug involving aux cord and bluetooth

PlanPremium (student plan)Country USADeviceXiaomi Mi Max 2Operating SystemAndroid: 7.1.1 NMF26F, MIUI Version: MIUI Global 9.6.3.0 My Question or Issue I have a car I use an aux cord in and a pair of wireless earbuds (LG HBS770) that I use throughout...

Casual Listener

Plan Premium (student plan) Country  USA Device Xiaomi Mi Max 2 Operating System Android: 7.1.1 NMF26F, MIUI Version: MIUI Global 9.6.3.0   My Question or Issue  I have a car...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes