Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • howardblick
  • Newbie
  • 22292 Views
  • 57 replies
  • 22 likes
  • 22292 Views
  • 57 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868063 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868063 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24267 Views
  • 4 replies
  • 0 likes
  • 24267 Views
  • 4 replies
  • 0 likes

Is Spotify the reason my phone reboots?

I have a Ulefone Armour 2 running Android 7.0. The phone does random reboots and I cannot figure out why. It's getting quite frustrating. I am unsure if this is related or a coincidence, but when ever the phone does the reboot by its self, an error m...

  • Newbie
  •    I have a Ulefone Armour 2 running Android 7.0. The phone does random reboots and I cannot figure out why. It's getting quite frustrating.   I am unsure if this is related or a co...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

"Listen on another Device" - Double Play

PlanPremium - StudentCountryGermany DeviceHonor 6xOperating SystemAndroid 7.0 My Question or Issue When using the "Listen on another Device" function to use my Mobilephone to Play/Pause Spotify on my computer the mobilephone also plays the music I am...

  • Regular
  • Plan Premium - Student Country Germany  Device Honor 6x Operating System Android 7.0   My Question or Issue  When using the "Listen on another Device" function to use my Mobi...
  • Sylance
  • Regular
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

How to Download Spotify in RCA Tablet from walmart

Hi if you are using RCA tablet and you love music and want to listen to your favorite song and don't know how to download spotify in you rca tablet and if you are looking for a rca tablet support so let me make it bit easy for you and help you with f...

nexus-account-google.jpg download.jpg play-store-hero-bg.png
  • Newbie
  • Hi if you are using RCA tablet and you love music and want to listen to your favorite song and don't know how to download spotify in you rca tablet and if you are looking for a rca tablet suppor...
  • 1318 Views
  • 0 replies
  • 0 likes
  • rca
    RCA 7" tablet
    tablet
  • 1318 Views
  • 0 replies
  • 0 likes

Thumbs Up and Down in the wrong place

PlanPremiumCountryUSA Device(HTC One)Operating System(Android 8.0.0) My Question or IssueThe thumbs down for radio is in the same place as the heart for other play modes. without the ability to see recent thumbs downs and/or edit them, I have acciden...

  • Casual Listener
  • Plan Premium Country USA  Device (HTC One) Operating System (Android 8.0.0)   My Question or Issue The thumbs down for radio is in the same place as the heart for other play modes...
  • 334 Views
  • 0 replies
  • 1 likes
  • Android 8
    Android App
    UI Bug
  • 334 Views
  • 0 replies
  • 1 likes

Superuser Contribution Please go online to connect to Spotify (Android)

PlanPremium CountryMalaysia DeviceXperia Z5 Premium Dual (E6883) Operating SystemAndroid 7.1.1 My Question or IssueTwo days ago, i set my Android phone Spotify to "Offline" as i'm using metered connection which i wish to just listen to songs that i d...

  • Casual Listener
  • Plan Premium   Country Malaysia   Device Xperia Z5 Premium Dual (E6883)   Operating System Android 7.1.1   My Question or Issue Two days ago, i set my Android phone S...
  • TomLegend
  • Spotify Legend
  • 4913 Views
  • 3 replies
  • 0 likes
  • 4913 Views
  • 3 replies
  • 0 likes

Support for displaying lyrics on FireTV?

There is already an idea posted about this issue. But my question is whether Spotify has any plans for the future to support the display of lyrics ("Behind the lyrics" feature) on Amazon FireTV. Since a big TV screen is ideal for Karaoke and related ...

  • Music Fan
  • There is already an idea posted about this issue. But my question is whether Spotify has any plans for the future to support the display of lyrics ("Behind the lyrics" feature) on Amazon FireTV. Sinc...
  • 1152 Views
  • 0 replies
  • 3 likes
  • 1152 Views
  • 0 replies
  • 3 likes

Search is broken reporting that I'm offline, even if I'm not

Can't use android app for some time now.Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to):- reinstall app- clear cache data (helps for a moment, then problem appears back). Please advice....

  • Casual Listener
  • Can't use android app for some time now. Search is broken reporting that I'm offline, even if I'm not. I tried many things including (but not limited to): - reinstall app - clear cache data (helps...
  • froszu
  • Casual Listener
  • 440 Views
  • 2 replies
  • 1 likes
  • 440 Views
  • 2 replies
  • 1 likes

Queueing a song while listening to a playlist radio

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueFor some reason the queue doesn't work while listening to a playlist radio station. It says the song is queued but it never actually plays it.

  • Regular
  • Plan Premium Country  Sweden Device OnePlus 5T Operating System Android Oreo   My Question or Issue For some reason the queue doesn't work while listening to a playlist radio...
  • 281 Views
  • 0 replies
  • 0 likes
  • queue
    Radio
  • 281 Views
  • 0 replies
  • 0 likes

Can't install Spotify from google play, error code: -505

PlanFreeCountry ItalyDeviceXiaomi Redmi 4 proOperating SystemAndroid 6My Question or IssueI had Spotify installed in the past, then I decided to unistall it. Now every time I try to install it again from the google play store I get error code -505.

  • Newbie
  • Plan Free Country  Italy Device Xiaomi Redmi 4 pro Operating System Android 6 My Question or Issue I had Spotify installed in the past, then I decided to unistall it. Now every time I t...
  • 443 Views
  • 0 replies
  • 0 likes
  • 443 Views
  • 0 replies
  • 0 likes

Superuser Contribution Albums added to the queue do not appear in any "recently played" view

PlanPremiumCountryGermany DeviceLG G6Operating SystemAndroid Oreo, but I think it's related to all platforms. My Question or Issue When I listen to an album, it normally appears at the following places: * recently played on home tab* recently played ...

  • Music Fan
  • Plan Premium Country Germany   Device LG G6 Operating System Android Oreo, but I think it's related to all platforms.    My Question or Issue  When I listen to an ...
  • Jemi
  • Spotify Legend
  • 500 Views
  • 4 replies
  • 0 likes
  • 500 Views
  • 4 replies
  • 0 likes

Superuser Contribution No sound on bluetooth connection

Dear community,when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played.As recently as the next track starts playing there is sound like nothing happend.If i ...

  • Casual Listener
  • Dear community, when my device connects to my car radio via bluetooth it looks like spotify is starting the music and the time goes up, but there is no sound played. As recently as the next track s...
  • Jemi
  • Spotify Legend
  • 5457 Views
  • 3 replies
  • 0 likes
  • 5457 Views
  • 3 replies
  • 0 likes

Add Equalizer in Spotify

PlanPremiumCountry Bulgaria DeviceHuawei p10 lite Operating SystemAndroid 8.0.0 My Question or Issue There is no Equalizer at all in the settings. I can't find it under playback....

  • Casual Listener
  • Plan Premium Country  Bulgaria  Device Huawei p10 lite  Operating System Android 8.0.0   My Question or Issue  There is no Equalizer at all in the settings. I can't...
  • Jwfleck3
  • Casual Listener
  • 694 Views
  • 3 replies
  • 0 likes
  • 694 Views
  • 3 replies
  • 0 likes

Spotify und Sonos

PlanenAboLand GerätHTC U UltraBetriebssystemAndroid 8.0.0 Meine Frage oder mein Problem Wenn ich Spotify über die Sonos im Wlan spiele, laeuft kein Lied zu Ende, es springt im Song zum naechsten. Nach kurzer Zeit wird Spotify komplett aus und es muss...

  • Newbie
  •   Planen Abo Land   Gerät HTC U Ultra Betriebssystem Android 8.0.0   Meine Frage oder mein Problem  Wenn ich Spotify über die Sonos im Wlan spiele, laeuft kein Lied zu ...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Continuous Notifications on Android Wear OS Smartwatch

Plan: PremiumCountry: UKDevice: Sony Smartwatch SWR50 (Wear OS 1.5) paired to Moto X4 phoneOperating System: Android Oreo I am plagued by more-or-less continuous Spotify notifications on my smartwatch. Every time I dismiss the "currently playing" not...

  • Newbie
  • Plan: Premium Country: UK Device: Sony Smartwatch SWR50 (Wear OS 1.5) paired to Moto X4 phone Operating System: Android Oreo   I am plagued by more-or-less continuous Spotify notifications ...
  • 570 Views
  • 0 replies
  • 2 likes
  • 570 Views
  • 0 replies
  • 2 likes

Superuser Contribution Radio plays from search

PlanPremiumCountryUSA DeviceSamsung Galaxy 8 active Operating SystemAndroid 8.0.0 (no updates available) My Question or Issue When I search for a song and click to play, spotify automatically starts that song's radio. Which makes it difficult when th...

  • Regular
  • Plan Premium Country USA   Device Samsung Galaxy 8 active   Operating System Android 8.0.0 (no updates available)    My Question or Issue  When I search for a son...
  • TomLegend
  • Spotify Legend
  • 770 Views
  • 10 replies
  • 0 likes
  • 770 Views
  • 10 replies
  • 0 likes

How to post my playlist here

  I dont know how to use playlist exchange

  • Newbie
  •    I dont know how to use playlist exchange
  • Loxer
  • Community Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Pop Up UI who else is irratated by it?

My Question or IssueWhoever designed the Spotify UI needs to reevaluate their love for popups. I don't wanna see the pop-up of there is Spotify being used in another device. I freaking know it. I just wanna change the song that is playing. Also I don...

  • Visitor
  • My Question or Issue Whoever designed the Spotify UI needs to reevaluate their love for popups.   I don't wanna see the pop-up of there is Spotify being used in another device. I freaking kno...
  • 490 Views
  • 0 replies
  • 0 likes
  • baduseexperience
    badux
    pop-up
    Pop-ups
    UI
    UI Bug
  • 490 Views
  • 0 replies
  • 0 likes

Distorted songs on mobile

PlanPremiumDeviceHTC Desire 628Operating SystemAndroid As of the newest update, local files from my PC are distorted on my mobile device.Reinstalling Spotify does not work. Both new and old files are distorted. Weirdly it seems like a lot of small "c...

  • Casual Listener
  • Plan Premium Device HTC Desire 628 Operating System Android      As of the newest update, local files from my PC are distorted on my mobile device. Reinstalling Spotify does n...
  • Conny123
  • Regular
  • 662 Views
  • 1 replies
  • 0 likes
  • 662 Views
  • 1 replies
  • 0 likes

App problems

PlanPremiumCountry USDeviceSamsung Galaxy 8Operating SystemAndroid Oreo My Question or Issue I'm having severe problems with this new player. Almost every time I try to seek in the track it will reset to zero and I'll be unable to seek anymore. Also ...

  • Casual Listener
  •   Plan Premium Country  US Device Samsung Galaxy 8 Operating System Android Oreo   My Question or Issue  I'm having severe problems with this new player. Almost ev...
  • Billy-J
  • Spotify Star
  • 656 Views
  • 3 replies
  • 0 likes
  • Android Galaxy s8
  • 656 Views
  • 3 replies
  • 0 likes

Spotify cuts off

Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forward songs there still is previous song artwork. Does...

  • Casual Listener
  • Hello listeners. After some time of listening spotify it just cuts off so i need to go back in spotify and resume play again. And song and art cover is wrong its like spotify cant keep up. If i forwa...
  • Hopipola
  • Casual Listener
  • 810 Views
  • 2 replies
  • 0 likes
  • 810 Views
  • 2 replies
  • 0 likes