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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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I can't login anymore after the update on my phone

PlanPremiumCountry The NetherlandsDeviceHuawei P10Operating SystemAndroid My Question or Issue My phone updated the spotify app today. Since the update, I can't login anymore. When I fill in my password, the app signed in for 1 second and than log me...

Newbie

    Plan Premium Country  The Netherlands Device Huawei P10 Operating System Android   My Question or Issue  My phone updated the spotify app today. Since the upd...

282 Views

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Display Player problem

PlanPremium CountryIsrael DeviceOneplus 5t Operating SystemAndroid Oreo 8.1 My Question or Issue I use Spotify. In Hebrew. When I get into the player. And slide the device on the side. The song image and player buttons are one above the other

Regular

Plan Premium   Country Israel   Device Oneplus 5t   Operating System Android Oreo 8.1   My Question or Issue  I use Spotify. In Hebrew. When I get into the ...

Tamirbn

Regular

362 Views

1 replies

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Daily mix not working

DeviceOnePlus 6Operating SystemAndroid 9.0 My Question or IssueHello,When I search for "Daily Mix" on my phone (and on desktop as well), I get a blank screen (on desktop I get a 404 error), is it down or something?Thank you.

Casual Listener

  Device OnePlus 6 Operating System Android 9.0  My Question or Issue Hello, When I search for "Daily Mix" on my phone (and on desktop as well), I get a blank screen (on desktop I ge...

Ice_machinE

Casual Listener

475 Views

2 replies

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Playlist

Plan PremiumCountry Mexico Device Huawei Operating System Android 7.0My Question or IssueWhenever I try to add a new song to my general Playlist or if you will, Downloads the checkmark turns green but when I check to look for the song, it's not there...

Newbie

  Plan          Premium Country           Mexico  Device            Huawei  Operating Syst...

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App won't "play from search" after update.

My spotify updated today and now will no longer play searched songs by search. As soon as you select a song out of whatever you searched for, it opens a playlist based on the song you chose, instead of playing the next song. What's the reasoning? It ...

Newbie

My spotify updated today and now will no longer play searched songs by search.    As soon as you select a song out of whatever you searched for,   it opens a playlist based on t...

423 Views

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1 likes

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Can't play podcasts

PlanPremiumCountry IsraelDevicexiaomi MI s5Operating SystemAndroidMy Question or Issue My spotefy stopped playing podcasts. The play option disappeared and there is an option to download but it never works and chapters aren't being downloaded.

Newbie

Plan Premium Country  Israel Device xiaomi MI s5 Operating System Android My Question or Issue  My spotefy stopped playing podcasts. The play option disappeared and there is an opt...

521 Views

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Podcasts error
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Auto-Sync downloaded content with new phone

PlanPremiumCountryUSADevicePixel XL 3Operating SystemAndroid 9 My Question or IssueI have been using Spotify as my primary music app for a long time now. Over the years I have downloaded a bunch of playlists - half of which I dont even remember.I hav...

Newbie

Plan Premium Country USA Device Pixel XL 3 Operating System Android 9   My Question or Issue I have been using Spotify as my primary music app for a long time now. Over the years I hav...

329 Views

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Problem with stream and download quality

PlanremiumCountry DeviceXiaomi mi 6Operating SystemMiui 10 My Question or Issue Every few days I need to enter my settings and change my streaming and download quality to the highest ,for some reason it always changes to the default setting (stream:"...

Newbie

  Plan remium Country   Device Xiaomi mi 6 Operating System Miui 10   My Question or Issue  Every few days I need to enter my settings and change my streaming and downl...

244 Views

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All my downloaded songs got deleted

PremiumCountry GermanyDeviceLG V20 (LG-H990)Operating SystemAndroid 7, Android Oreo My Question or Issue So i don't know why but this problem keeps reoccuring it already happend like five times and it pissses me off. I alreadys pay a service and sudd...

Newbie

Premium Country  Germany Device LG V20 (LG-H990) Operating System Android 7, Android Oreo   My Question or Issue  So i don't know why but this problem keeps reoccuring it...

213 Views

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private session in android

PremiumCountry NorwayDeviceSamsung S8 Galaxy Operating SystemAndroid oreo My Question or IssueOne day I should set Spotidy to private session it wont work. I had to remove the app and reinsstall it. Then it works until next time I should do it. But n...

Newbie

Premium Country  Norway Device Samsung S8 Galaxy  Operating System Android oreo   My Question or Issue One day I should set Spotidy to private session it wont work. I had to r...

532 Views

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Radio - not working (Premium user)

Hi, I have been looking for an answer for this for a long time, but all the topic I found were from free users who reported radio not working for them on the phone. I subscribe and pay, however since the update I have no option to play radio on my ph...

Casual Listener

Hi,   I have been looking for an answer for this for a long time, but all the topic I found were from free users who reported radio not working for them on the phone.    I subscrib...

sterymixer

Casual Listener

660 Views

2 replies

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Spotify Connect and Yamaha RX-V485

PlanPremium SubscriptionCountry USA DeviceSamsung Galaxy S7, Yamaha RX-V485Operating SystemAndroid My Question or Issue My RX-V485 is not showing up on my Android phone. This use to work fine, now it does not.

Regular

Plan Premium Subscription Country  USA   Device Samsung Galaxy S7, Yamaha RX-V485 Operating System Android   My Question or Issue  My RX-V485 is not showing up on my An...

ArKo11

Casual Listener

9491 Views

14 replies

0 likes

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How do I stop Spotify from playing while using other player (Bluetooth)

Hello, whenever I use other music player on my Android phone while connected to the car audio via Bluetooth, Spotify wakes up and starts playing at the same time.I pause/stop Spotify, a few seconds later the playback starts automatically. I close Spo...

Casual Listener

Hello, whenever I use other music player on my Android phone while connected to the car audio via Bluetooth, Spotify wakes up and starts playing at the same time. I pause/stop Spotify, a few se...

hs351

Music Fan

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3 replies

1 likes

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How would I open the accessibility menu

Plan: premium Country: United Kingdom Device: honor 9 liteOperating System: Android Oreo I'm having problems with getting to the accessibility menu, and was wondering if any of you know where it would be on Spotify version 8

Newbie

Plan: premium  Country: United Kingdom  Device: honor 9 lite Operating System: Android Oreo   I'm having problems with getting to the accessibility menu, and was wondering if any ...

HowardMarks

Composer

2886 Views

1 replies

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accessibility
menu
navigation
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Oreo Update - app is crashing

PlanPremiumCountryPhilippinesDeviceZenfone 4 selfieOperating SystemAndroid OreoMy Question or IssueI recently updated my system to andriod Oreo and then the app started crashing. It plays songs but stops halfway. I try to play the next song, it start...

Newbie

Plan Premium Country Philippines Device Zenfone 4 selfie Operating System Android Oreo My Question or Issue I recently updated my system to andriod Oreo and then the app started crashin...

405 Views

0 replies

1 likes

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app stops when searching for music/doesn't discover

PlanFreeCountry NetherlandsDeviceOneplus 3TOperating SystemAndroid My Question or IssueI've just installed the app on my phone and it has two problems:.1) When I search for music, after typing 2-3 characters the app stops (it goes to the home screen ...

Newbie

Plan Free Country  Netherlands Device Oneplus 3T Operating System Android   My Question or Issue I've just installed the app on my phone and it has two problems:. 1) When I searc...

290 Views

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Still don't have the updated UI no matter how many times I updated the app

PlanPremiumCountry DeviceSony Xperia Z5Operating SystemAndroid Nougat 7.1.1 My Question or IssueEverybody has the updated UI, I'm downloading every update right away and still don't have the updated UI. My friend have the same phone and he has the ne...

Casual Listener

Plan Premium Country   Device Sony Xperia Z5 Operating System Android Nougat 7.1.1   My Question or Issue Everybody has the updated UI, I'm downloading every update right away and...

355 Views

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Solved!! Spotify crashes unless the screen is off/locked.

Premium account. UK. Oneplus3T / Android 8.0.0 Hi,For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I open other apps, or when doing nothing, as long as the screen is on). The onl...

Casual Listener

  Premium account. UK. Oneplus3T / Android 8.0.0     Hi, For the past week my spotify app has crashed everytime that I have the screen on (it crashes when browsing spotify, when I...

filipecoimbra22

Casual Listener

1448 Views

4 replies

1 likes

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Some playlists don't load having changed wifi network

PlanPremiumCountrySwedenDeviceSamsung 6 phoneOperating SystemAndroid My Question or IssueWhen switching from home wifi to work wifi (or any other wifi network) some playlists don't load, typically the Daily Mix and artist radio lists. I get an "you'r...

Casual Listener

Plan Premium Country Sweden Device Samsung 6 phone Operating System Android  My Question or Issue When switching from home wifi to work wifi (or any other wifi network) some playlists d...

268 Views

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Need to reinstall Spotify. Will I get my music and downloads back?

Hi, Looks like I need to reinstall Spotify on my Note 8 (Android 8.0.0) to fix an issue. Not too difficult, but I cannot find anywhere what is recovered after the reinstall. I assume the playlists are recovered via my (Premium) account, but what abou...

Newbie

Hi,   Looks like I need to reinstall Spotify on my Note 8 (Android 8.0.0) to fix an issue. Not too difficult, but I cannot find anywhere what is recovered after the reinstall.   I assum...

457 Views

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