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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375620 Views

541 replies

34 likes

Account
Free
  • 375620 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

  • 7535 Views
  • 0 replies
  • 7 likes

Search feature on playlists

PlanPremiumCountry ScotlandDeviceOnePlus 3TOperating SystemAndroid 8 My Question or Issue I no longer have the search feature on my playlists when I scroll up for the search bar it just stops.

Casual Listener

Plan Premium Country  Scotland Device OnePlus 3T Operating System Android 8   My Question or Issue  I no longer have the search feature on my playlists when I scroll up for t...

rabbit23456

Casual Listener

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Songs start playing after watching a video

PlanFreeCountry AustraliaDevice(Samsung Galaxy 8Operating System(Android My Question or Issue I pause a song as I am done listening and exit out of the app. Hours later I might have a video ad pop up in a game I am playing. My media sound is off. The...

Newbie

Plan Free Country  Australia Device (Samsung Galaxy 8 Operating System (Android    My Question or Issue  I pause a song as I am done listening and exit out of the app. ...

242 Views

0 replies

0 likes

  • 242 Views
  • 0 replies
  • 0 likes

Bug om the new update?

Hello everyone, I'm having problem with my Spotify, when I connect my phone to my car through on Android auto, it wouldn't load up any musics even is downloaded, it displays "no internet connection" I never have this problem before until the new upda...

Newbie

Hello everyone, I'm having problem with my Spotify, when I connect my phone to my car through on Android auto, it wouldn't load up any musics even is downloaded, it displays "no internet connection" ...

546 Views

0 replies

1 likes

android auto
new update issues
wouldn't load
  • 546 Views
  • 0 replies
  • 1 likes

Filtering and Searching Playlists

PlanPremiumCountryUS DeviceSamsung Galaxy 9Operating SystemAndroid Oreo 8.0.0 My Question or Issue Why has the filtering and search playlists gone in to the 3 dot menu? Usually, there's a button you can press to filter or if you scroll all the way to...

Casual Listener

Plan Premium Country US  Device Samsung Galaxy 9 Operating System Android Oreo 8.0.0   My Question or Issue   Why has the filtering and search playlists gone in to the ...

AeroZ

Composer

580 Views

1 replies

4 likes

  • 580 Views
  • 1 replies
  • 4 likes

Is the "downloaded" song deleted from my hard disk if I "remove" it from my library?

PlanPremium CountryCanada DeviceMoto G5s Plus, running Spotify app Operating SystemOreo My Question or IssueMy library has a few songs. The library is downloaded, no other song or playlist is downloaded. If I remove a song from my library, is the dow...

Casual Listener

Plan Premium   Country Canada    Device Moto G5s Plus, running Spotify app   Operating System Oreo   My Question or Issue My library has a few songs. The li...

466 Views

0 replies

0 likes

Android
disk
downloaded
  • 466 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not working correctly on my samsung

PlanPremiumCountry USDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue HelloSo I have been using Spotify on my Samsung devices for about 6 months now. I had a Galaxy J7 perx before, and I have always had issues. My issues have ...

Newbie

Plan Premium Country  US Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue  Hello So I have been using Spotify on my Samsung devices for about 6 ...

amarulito

Newbie

9385 Views

16 replies

11 likes

  • 9385 Views
  • 16 replies
  • 11 likes

Playlist public / secret. Android / Windows App Bug

Hallo, wenn ich auf der Android App eine Playlist auf "veröffentlicht" stelle, wird diese aufder Windows App als "geheim" angezeigt und wenn ich auf Windows auf "geheim" umstelle wird sie auf Android "veröffentlicht" angezeigt.-Hello, if I set a play...

Regular

Hallo, wenn ich auf der Android App eine Playlist auf "veröffentlicht" stelle, wird diese aufder Windows App als "geheim" angezeigt und wenn ich auf Windows auf "geheim" umstelle wird sie auf Android...

spotifouser

Regular

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Playlist plays first song then something completely unrelated.

PlanPremiumCountry USADevicePixel XL OriginalOperating SystemAndroid 9 (aka Pie) My Question or Issue This just happened. I was playing the playlist "This Is Five Finger Death Punch" and after the first song it would play something COMPLETELY unrelat...

Casual Listener

Plan Premium Country  USA Device Pixel XL Original Operating System Android 9 (aka Pie)   My Question or Issue  This just happened. I was playing the playlist "This Is Five F...

Antagonizing

Casual Listener

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Favourites Playlist dissapeared after becoming Premium member

I used to listen all day my favorites playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it is not good because that's where I have all music that I a...

Newbie

I used to listen all day my favorites  playlist on free mode, all songs that I selected with the heart were in that Playlist. Unfortunately after going premium that Playlist dissapeared and it i...

Littlelionboy_2

Newbie

368 Views

1 replies

0 likes

Premium without favorites playlist
  • 368 Views
  • 1 replies
  • 0 likes

Premium streaming 'spotify connect' and 'google cast'

Hi.I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify. I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I also stream in highest quality to my chromecast audio (256kbps AAC)...

Casual Listener

Hi. I have spotify premium and use my Android (oreo) smartphone for playing music and streaming spotify.   I have downloaded my playlists in highest quality (320kbps mp3) to my phone. I ...

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Spotify randomly stops: check your app's battery saver

Dear friends, my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions:1. While I connect through my 4G connection2. While I connect to home Wifi connection3. Whi...

Newbie

Dear friends,   my name is Ristyo from Bandung, Indonesia. I have been experiencing a random stop after around 3 minutes while playing music in these conditions: 1. While I connect through ...

songassistant

Composer

1325 Views

1 replies

0 likes

  • 1325 Views
  • 1 replies
  • 0 likes

E Next to Artist Name Using Android Auto

I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. What does it mean?

Casual Listener

I'm using Android auto and I noticed what seems to be a new icon but I'm not sure what it is. There's a E next to the artist names while playing songs. It's on every artist as far as I can tell too. ...

4378 Views

0 replies

15 likes

  • 4378 Views
  • 0 replies
  • 15 likes

Lyrics on Samsung Tablet

Plan - premiumCountry - USA DeviceSamsung Galaxy Tab A Tablet My Question or IssueI can't get lyrics to display on my Samsung Galaxy Tab A 10.1" Tablet. I can on my phone (Samsung S7). So I know the song has lyrics available. I've cleared cache. I've...

Casual Listener

Plan - premium Country - USA   Device Samsung Galaxy Tab A Tablet      My Question or Issue I can't get lyrics to display on my  Samsung Galaxy Tab A 10.1"&...

d_atd01

Gig Goer

11659 Views

1 replies

1 likes

  • 11659 Views
  • 1 replies
  • 1 likes

Just got galaxy gear in the UAE but cant find spotify on the galaxy apps page

PlanPremium Country USA (But currently based in the UAE) DeviceGalaxy Watch Operating SystemAndroid My Question or Issue So I just got the galaxy gear and hoped to use Spotify directly on my galaxy watch while I'm at the gym or working. I can't find ...

Newbie

Plan Premium   Country  USA (But currently based in the UAE)   Device Galaxy Watch   Operating System Android   My Question or Issue   So I just got the ga...

731 Views

0 replies

3 likes

  • 731 Views
  • 0 replies
  • 3 likes

Displays wrong song title and image after dislike/skip

PlanFreeCountryGermany DeviceSamsung Galaxy S7 EdgeOperating System My Question or Issue If I dislike or skip a song from my personal mixes the song title and cover image remains on the skipped song.

Newbie

Plan Free Country Germany   Device Samsung Galaxy S7 Edge Operating System     My Question or Issue  If I dislike or skip a song from my personal mixes the song title a...

262 Views

0 replies

0 likes

  • 262 Views
  • 0 replies
  • 0 likes

Shuffle of playlists not working

PlanPremiumCountry Unites StatesDeviceSamsung Note8Operating System Android Oreo My Question or issueI keep having this issue where my playlist that I have that has over 4,000 songs won't shuffle. it'll choose a number of songs from the first 25 to 3...

Newbie

Plan Premium Country  Unites States Device Samsung Note8 Operating System  Android Oreo   My Question or issue I keep having this issue where my playlist that I have tha...

Mantisentil

Community Legend

481 Views

1 replies

1 likes

shuffle
  • 481 Views
  • 1 replies
  • 1 likes

Search/sort bar in the top of the playlist screen

PlanPremiumCountryBrazilDeviceSamsung Galaxy 8Operating SystemAndroid 8 My Question or Issue I'm really upset about this last update, since the search/sort music bar of my playlists screen is gone.Why?????? Tell me.....WHY????It was so easy to use th...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy 8 Operating System Android 8   My Question or Issue   I'm really upset about this last update, since the search/sort music bar o...

Motherofgoats

Newbie

374 Views

1 replies

2 likes

  • 374 Views
  • 1 replies
  • 2 likes

Local music on SD card lost after mobile restart

PlanPremiumCountry MexicoDeviceHuawei mate 20 liteOperating SystemAndroid Oreo My Question or Issue I use SD card as local storage for the music. Every time I restart the phone, automatically the setting for Spotify will set back to internal storage,...

Newbie

Plan Premium Country  Mexico Device Huawei mate 20 lite Operating System Android Oreo   My Question or Issue   I use SD card as local storage for the music. Every time ...

540 Views

0 replies

1 likes

SD local music lost
  • 540 Views
  • 0 replies
  • 1 likes

Spotify Offline Playlist on Google wear?

For quite some time I've been looking for a smartwatch that supports Offline Playlists of Spotify. I'd love to go running while listening to music without having to take along my mobile. Now, I heard that the new Samsung Galaxy supports this, but Goo...

Newbie

For quite some time I've been looking for a smartwatch that supports Offline Playlists of Spotify.   I'd love to go running while listening to music without having to take along my mobile.&nbs...

935 Views

0 replies

2 likes

fossil
Google os
smartwatch
  • 935 Views
  • 0 replies
  • 2 likes

Why are random songs played when I chose an album?

PlanFreeCountry USADeviceSamsung Galaxy 7Operating System(Android Oreo, .) My Question or IssueWhen playing an album random songs will play from random artists. I don't want random songs to play, that's why I chose a specific album. I don't want any ...

Music Fan

Plan Free Country  USA Device Samsung Galaxy 7 Operating System (Android Oreo, .)   My Question or Issue When playing an album random songs will play from random artists. I d...

SuperSprynt

Music Fan

1209 Views

4 replies

0 likes

album
  • 1209 Views
  • 4 replies
  • 0 likes