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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194061 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194061 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535278 Views

78 replies

3 likes

  • 535278 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438515 Views

565 replies

37 likes

Account
Free
  • 438515 Views
  • 565 replies
  • 37 likes

Superuser Contribution Unable to play a certain artist when I search on my playlist

PlanPremiumCountry USADeviceSamsung Galaxy S8Operating SystemAndroid My Question or IssueI've been having this problem what seems like all year. When I search for a specific artist on my playlist, let's just say Drake, instead of playing the rest of ...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy S8 Operating System Android   My Question or Issue I've been having this problem what seems like all year.  When I search for ...

Peter

Spotify Legend

441 Views

1 replies

1 likes

  • 441 Views
  • 1 replies
  • 1 likes

Superuser Contribution Stops playing after two songs

PlanPremiumCountry DenmarkDeviceSamsung Galaxy s7 and Samsung tab AOperating SystemAndroid 8.0.0 on S7 and Android 7.1.1 on tablet My Question or Issue Spotify automatically stops playing after two songs on both my devices for about a week now. Alrea...

Newbie

Plan Premium Country  Denmark Device Samsung Galaxy s7 and Samsung tab A Operating System Android 8.0.0 on S7 and Android 7.1.1 on tablet   My Question or Issue  Spotify auto...

Peter

Spotify Legend

479 Views

1 replies

0 likes

  • 479 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back search within playlists

Hello, Searching a song in a playlist is harder than older versions. I know that it is still easy to do, but older method was more user friendly and straightforward, also didn't bothered me at all but not having it where it used to be is kinda annoyi...

Casual Listener

Hello,    Searching a song in a playlist is harder than older versions. I know that it is still easy to do, but older method was more user friendly and straightforward, also didn't bother...

Tcrpro1

Newbie

915 Views

1 replies

9 likes

Playlists
Search
  • 915 Views
  • 1 replies
  • 9 likes

Distortion on many/all tracks. When listning on both huawei p10/android 8 an ipad mini 2, there are

PlanFree/PremiumCountry DeviceHuawei p10 and ipad mini 2Operating SystemiOS 11, Android Oreo My Question or Issue

Casual Listener

Plan Free/Premium Country   Device Huawei p10 and ipad mini 2 Operating System iOS 11, Android Oreo   My Question or Issue  

unseenlarks

Roadie

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes

I'm Not Able To Share and Save my Spotify Music To Instagram

PlanPremiumCountry DeviceGalaxy Note 9Operating System Android Oreo My Question or Issue - For some reason I'm not able to save my songs on Instagram through the share feature of Spotify as an error message keeps coming up. Is anyone else having this...

Casual Listener

Plan Premium Country   Device Galaxy Note 9 Operating System  Android Oreo   My Question or Issue - For some reason I'm not able to save my songs on Instagram through the shar...

unseenlarks

Roadie

488 Views

2 replies

0 likes

  • 488 Views
  • 2 replies
  • 0 likes

Bluetooth issue car track info displayed wrong

I have a persisten issues with my car (VW GOLF 2015).. My spotify car screen when i'm listening spotify through bluetooth (Huawei Mate 20 Pro) always shows track info from previous track!PlanPremiumCountry CYPRUS DeviceMATE 20 PRO My Question or Issu...

Casual Listener

I have a persisten issues with my car (VW GOLF 2015).. My spotify car screen when i'm listening spotify through bluetooth (Huawei Mate 20 Pro) always shows track info from previous track! Plan Prem...

eternal_inertia

Regular

1067 Views

3 replies

2 likes

  • 1067 Views
  • 3 replies
  • 2 likes

Superuser Contribution When offline, I can't access the three dot menu. It says 'Go online to see menu'.

PlanPremiumCountryPhilippines DeviceHuawei P10Operating SystemAndroid Oreo My Question or Issue When offline, I can't access the three dot menu. It says 'Go online to see menu'. Because of this, I can't remove songs or add songs to queue when offline...

Newbie

Plan Premium Country Philippines   Device Huawei P10 Operating System Android Oreo   My Question or Issue  When offline, I can't access the three dot menu. It says 'Go ...

Katerina

Spotify Legend

603 Views

1 replies

1 likes

  • 603 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify in China on my android phone

Plan: PremiumCountry: SwedenDevice: Samsung Edge s6Operating System: latest Hi! I'm an avid Spotify Premium user, and am wondering whether I'll be able to play the songs that I've DOWNLOADED through the app in China on my android phone?

Visitor

Plan: Premium Country: Sweden Device: Samsung Edge s6 Operating System: latest   Hi! I'm an avid Spotify Premium user, and am wondering whether I'll be able to play the songs that I've DOWN...

Peter

Spotify Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs atually change, but track name is not updated on the Car - VW Polo 2015

PlanPremiumCountry PortugalDeviceXIAOMI MI6Operating SystemMIUI 10 - Android 8.0.0 My Question or IssueI bought a VW Polo last month (December/2015, Lounge Version), and it connects through BT with my phone. The first thing it seemed strange is that ...

Casual Listener

Plan Premium Country  Portugal Device XIAOMI MI6 Operating System MIUI 10 - Android 8.0.0   My Question or Issue I bought a VW Polo last month (December/2015, Lounge Version)...

Peter

Spotify Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug when visualizing / playing songs in the car

PlanPremiumCountryMexicoDeviceMotorola X4 (model XT1900-4)Operating SystemAndroid 8.0 My Question or IssueWhen my cellphone is connected via Bluetooth to any car, the songs goes to the next but titles stay frozen or sometimes they don't even appear o...

Newbie

Plan Premium Country Mexico Device Motorola X4 (model XT1900-4) Operating System Android 8.0   My Question or Issue When my cellphone is connected via Bluetooth to any car, the songs g...

Peter

Spotify Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Playlists gone

PlanFreeCountry spainOperating SystemWindows My Question or IssueHola!! Mi usuario es 6r0lroo4462mv8ijkl9jn0g0s. Un dia (esta semana) de repente mis listas de reproducción no se reproducían, aun así me aparecian en la biblioteca. Hoy me sucedia lo mi...

Newbie

Plan Free Country  spain Operating System Windows   My Question or Issue Hola!!   Mi usuario es 6r0lroo4462mv8ijkl9jn0g0s.  Un dia (esta semana) de repente mis...

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Superuser Contribution Behind the lyrics

PlanPremiumCountry: England Device Samsung Galaxy 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Behind the lyrics is turned on but for songs that other people have behind the lyrics I don't have it. I have reinstalled ...

Visitor

Plan Premium Country: England    Device  Samsung Galaxy 8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Behind the lyrics is...

Katerina

Spotify Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stalling

PlanPremiumCountry UKDeviceLGOperating SystemAndroid My Question or Issue My music keeps stalling when it is playing. It happens when I have WIFI connection and when offline. Is there anyway to stop this?

Newbie

Plan Premium Country  UK Device LG Operating System Android   My Question or Issue  My music keeps stalling when it is playing. It happens when I have WIFI connection and whe...

Katerina

Spotify Legend

1204 Views

1 replies

0 likes

  • 1204 Views
  • 1 replies
  • 0 likes

Spotify doesn't work on my Xiaomi Mi5s

I have a Xiaomi Mi5s, and I used Spotify without problems since years. But, probably after last android update, I had some problems on my phone: sometimes seems the album loading is endless, other times the song inside albums doesn't start. The only ...

Newbie

  I have a Xiaomi Mi5s, and I used Spotify without problems since years. But, probably after last android update, I had some problems on my phone: sometimes seems the album loading is endless, ...

290 Views

0 replies

0 likes

  • 290 Views
  • 0 replies
  • 0 likes

Shuffles to a different playlist

PlanPremiumCountry USADeviceSamsung Galaxy 8, Amazon Echo My Question or Issue Listening to one playlist. After about 30 seconds into the song, the song changes from current playlist to another. Continuously. Logged out all other devices. I go from l...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 8, Amazon Echo     My Question or Issue  Listening to one playlist. After about 30 seconds into the song, the song changes...

348 Views

0 replies

1 likes

  • 348 Views
  • 0 replies
  • 1 likes

Lock screen not enabled in Android 8.1 Mi A2

PlanPremiumCountry MalaysiaDeviceMi A2Operating SystemAndroidOreo My Question or Issue I recently changed my phone to Mi A2 which is in the Android One programme. However I seem to not be able to control playback of my Spotify streaming in lockscreen...

Newbie

Plan Premium Country  Malaysia Device Mi A2 Operating System AndroidOreo   My Question or Issue  I recently changed my phone to Mi A2 which is in the Android One programme. H...

629 Views

0 replies

1 likes

Mi A2
OREO
  • 629 Views
  • 0 replies
  • 1 likes

Spotify connect not shuffling AT ALL

PlanPremiumCountry USADevice(Moto x4)Operating SystemAndroid Oreo My Question or Issue I'm using Spotify connect from my Android to a Yamaha receiver and it is not shuffling at all. It plays the songs in a playlist in order; you can actually see it s...

Newbie

  Plan Premium Country  USA Device (Moto x4) Operating System Android Oreo   My Question or Issue   I'm using Spotify connect from my Android to a Yamaha receiver...

1296 Views

0 replies

0 likes

Connect
shuffle
  • 1296 Views
  • 0 replies
  • 0 likes

Solved!! I can't share song on Instagram Stories

PlanPremiumCountryArgentina DevicePixel 2 XL Operating SystemAndroid 9 Everytime I try to share a song on Instagram it says that an error had happened and that I should try it again later.I have the lastest updates on Instagram and Spotify, also I tr...

Casual Listener

  Plan Premium Country Argentina   Device Pixel 2 XL   Operating System Android 9   Everytime I try to share a song on Instagram it says that an error had happened and...

gariuz

Casual Listener

2002 Views

2 replies

1 likes

  • 2002 Views
  • 2 replies
  • 1 likes