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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107134 Views

26 replies

3 likes

  • 107134 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216981 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216981 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570789 Views

78 replies

3 likes

  • 570789 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470461 Views

577 replies

40 likes

Account
Free
  • 470461 Views
  • 577 replies
  • 40 likes

Spotify pauses, shuffles randomly on Samsung S8

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8 My Question or IssueI never had issues with Spotify until I upgraded from a Samsung Galaxy S6 to the S8. Now, Spotify will pause and shuffle at random. Sometimes it will work for a while and then start ...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S8   My Question or Issue I never had issues with Spotify until I upgraded from a Samsung Galaxy S6 to the S8. Now, Spotify will pause a...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

"Go to playlist radio" disappeared?

PlanPremiumCountryUnited KingdomDeviceMotorola Moto G5SOperating SystemAndroid Oreo 8.1 My Question or IssueThe "Go to playlist radio" function has disappeared from the 3-dot menu of my playlists in the Android app. This affects all of my playlists. ...

Regular

Plan Premium Country United Kingdom Device Motorola Moto G5S Operating System Android Oreo 8.1   My Question or Issue The "Go to playlist radio" function has disappeared from the ...

Jonytech

Regular

2384 Views

3 replies

12 likes

  • 2384 Views
  • 3 replies
  • 12 likes

Solved!! Quality Keeps Resetting again!

PlanPremiumCountry USADevicePixel 2 XLOperating SystemAndroid Pie My Question or Issue Streaming quality keeps resetting to AUTO and won't stay on "VERY HIGH" as I want it too. I am paying for Premium, I want the dang app to respect my selection and ...

Casual Listener

Plan Premium Country  USA Device Pixel 2 XL Operating System Android Pie   My Question or Issue  Streaming quality keeps resetting to AUTO and won't stay on "VERY HIGH" as I ...

ak23231

Casual Listener

1395 Views

2 replies

1 likes

  • 1395 Views
  • 2 replies
  • 1 likes

Spotify not play continuously

PremiumCountry: Finland Device: Nokia 7 plus (TA-1046)Operating System( full Android 9) I have issue with my phone Spotify player. When i listening playlist or full album music freezing few second before song ending and never get end. If I change son...

Casual Listener

Premium Country: Finland   Device: Nokia 7 plus (TA-1046) Operating System ( full Android 9)    I have issue with my phone Spotify player. When i listening playlist or full ...

Jᴀᴄᴋ

Roadie

866 Views

1 replies

0 likes

  • 866 Views
  • 1 replies
  • 0 likes

Playlist skips local songs

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S5 NeoOperating SystemAndroid 6.0.1 My Question or Issue I recently got 3 months of Premium for €1, and have been using Spotify for my daily commute playlist since. I have recreated the playlist in Sp...

Newbie

Plan Premium Country Netherlands Device Samsung Galaxy S5 Neo Operating System Android 6.0.1   My Question or Issue  I recently got 3 months of Premium for €1, and have been using...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Android TV and wifi speaker

PlanPremium My Question or Issue I'm using Spotify for Android TV on a Sony Smart TV. The TV is playing sound through the optical cable port connected to a receiver.If I buy a wifi speaker for a different room, can Spotify then play music through all...

Newbie

Plan Premium     My Question or Issue  I'm using Spotify for Android TV on a Sony Smart TV. The TV is playing sound through the optical cable port connected to a receiver. If I b...

638 Views

0 replies

0 likes

  • 638 Views
  • 0 replies
  • 0 likes

download to SD card bug, not working, broken

PlanPremiumCountry USADeviceSamsung Galaxy 9 PlusOperating SystemAndroid My Question or Issue This is a known issue as I have read many similar threads reported by users struggling with the same problem. I set the download location to SD card and inv...

Casual Listener

Plan Premium Country  USA Device Samsung Galaxy 9 Plus Operating System Android   My Question or Issue  This is a known issue as I have read many similar threads reported by ...

silvergenji

Newbie

852 Views

2 replies

0 likes

  • 852 Views
  • 2 replies
  • 0 likes

Fiio X5 3gen always logged out in offline modus

PremiumSwitzerland DeviceFiio X5 3gen(Android) My Question or IssueI installed the Spotify Android app and downloaded some playlists on one of the two sd micro cards I bought for it. Then I put in the menu the "offline modus" and turned off the Fiio ...

Newbie

Premium Switzerland   Device Fiio X5 3gen (Android)   My Question or Issue I installed the Spotify Android app and downloaded some playlists on one of the two sd micro cards I bou...

674 Views

0 replies

2 likes

  • 674 Views
  • 0 replies
  • 2 likes

2018 Wrapped not working

After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and nothing seems to work. PlanFreeCountry United States...

Newbie

After I attempt to log into my account to see my stats it pops up the message "something went wrong try again later" I've tried multiple times, cleared my cache, refreshed the page and all that and n...

kyotobynight

Newbie

8331 Views

4 replies

38 likes

  • 8331 Views
  • 4 replies
  • 38 likes

Superuser Contribution Pop up on logging in/ out

PlanPremiumCountry Devicegalaxy s6Operating Systemandroid My Question or IssueSince the latest update,every time i try to log in/out of the app i get the following popup message...."This app wont work properly unless you allow google play services re...

Roadie

Plan Premium Country   Device galaxy s6 Operating System android   My Question or Issue Since the latest update,every time i try to log in/out of the app i get the following popup...

unclesilas

Roadie

3144 Views

9 replies

0 likes

  • 3144 Views
  • 9 replies
  • 0 likes

Player changed

PlanPremiumCountryArgentinaDeviceMoto G5Operating SystemAndroid NougatMy Question or IssueI had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Premium plan, and the player changed to the old one, is there any way to ...

Casual Listener

Plan Premium Country Argentina Device Moto G5 Operating System Android Nougat My Question or Issue I had the Free plan on Spotify, and the player was the new one. Now, I upgraded to the Prem...

le0

Casual Listener

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Facebook name and profile picture vanished

PlanPremiumCountryUSA DevicePIXEL XLOperating SystemAndroid My Question or IssueI have an account through facebook, but on my app it has suddenly changed to where my profile picture (facebFac picture) does not appear, and my name is now a series of n...

Casual Listener

Plan Premium Country USA   Device PIXEL XL Operating System Android   My Question or Issue I have an account through facebook, but on my app it has suddenly changed to where my p...

Guido

Spotify Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs skipping and random songs playing

The songs I play skip randomly and songs that I'm not interested in are interupting my choice of tracks constantly and randomly. Could I have been hacked into? I don't recognize most of the recent activity listed on my homepage and I can't remember t...

Newbie

The songs I play skip randomly and songs that I'm not interested in are interupting my choice of tracks constantly and randomly.  Could I have been hacked into? I don't recognize most of the re...

Guido

Spotify Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Share' function does not include Instagram Stories

PlanPremium CountryUS DeviceGoogle Pixel 2 Operating SystemAndroid 9 Pie My Question or IssueThe option to share to Instagram Stories is not available. I am able to share Instagram Direct and to other apps on my phone that support the feature.I have ...

Casual Listener

Plan Premium   Country US   Device Google Pixel 2   Operating System Android 9 Pie   My Question or Issue The option to share to Instagram Stories is not available. I...

Jemi

Spotify Legend

1057 Views

3 replies

0 likes

Instagram
Stories
  • 1057 Views
  • 3 replies
  • 0 likes

Superuser Contribution Retrospectiva 2018 não funciona

Premium Brasil Asus Live e PC Android e Windows Gente, alguém me ajuda a resolver esse problema, tenho o premium e não consigo acessar o Wrapped 2018

Newbie

  Premium    Brasil   Asus Live e PC   Android e Windows    Gente, alguém me ajuda a resolver esse problema, tenho o premium e não consigo acessar o Wrappe...

Guido

Spotify Legend

2074 Views

1 replies

0 likes

  • 2074 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search in playlist gone

PlanPremiumCountryUnited States DeviceSamsung Galacy S9+Operating SystemAndroid My Question or Issue So, it used to be so easy to search within my playlist. I would just have to scroll up and the search bar would automatically appear. Now, I have to ...

Visitor

Plan Premium Country United States   Device Samsung Galacy S9+ Operating System Android   My Question or Issue   So, it used to be so easy to search within my playlist. I w...

Guido

Spotify Legend

512 Views

1 replies

2 likes

  • 512 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution can't see playlist cover art

DeviceLenovo Vibe K5 NoteOperating SystemAndroid 6.0 My Question or IssueI've made a playlist on my pc and changed it's cover art. For some reason the artwork doesn't show up on my android device, and on my other account the playlist can't even be se...

Newbie

Device Lenovo Vibe K5 Note Operating System Android 6.0   My Question or Issue I've made a playlist on my pc and changed it's cover art. For some reason the artwork doesn't show up on my a...

Guido

Spotify Legend

1146 Views

1 replies

0 likes

  • 1146 Views
  • 1 replies
  • 0 likes

Issue with settings page and music

PlanPremium for familyCountry PortugalDeviceXiaomi Redmi Note 4Operating SystemMIUI Global 10.1 Android 7.0 My IssueWhen I go to the settings I can't see anything and when I'm listening to music it stops randomly and there's no error message.Version ...

Newbie

Plan Premium for family Country  Portugal Device Xiaomi Redmi Note 4 Operating System MIUI Global 10.1 Android 7.0   My Issue When I go to the settings I can't see anything and wh...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Superuser Contribution Real issue! Music streaming no output audio

PlanPremiumCountry AustraliaDeviceSony Xperia xz premiumOperating SystemAndroid 8.0.0 Issue So be playing music and bam randomly music stops. Look at my phone and then see it's still playing in the app click pause and press play again then issue goes...

Casual Listener

  Plan Premium Country  Australia Device Sony Xperia xz premium Operating System Android 8.0.0   Issue  So be playing music and bam randomly music stops. Look at my pho...

Jemi

Spotify Legend

799 Views

3 replies

0 likes

  • 799 Views
  • 3 replies
  • 0 likes

Frustration at Spotify removing search within playlist, & their response to "vote" to put it back.

Premium, Note 8, Android stock. It's absolutely mindless Spotify has removed the search within playlist feature via the scroll up, whereas you now have to hit the 3 dots. It's one of the most frequently submitted topics on this board. That should be ...

Newbie

Premium, Note 8, Android stock.   It's absolutely mindless Spotify has removed the search within playlist feature via the scroll up, whereas you now have to hit the 3 dots.    It's...

444 Views

0 replies

1 likes

  • 444 Views
  • 0 replies
  • 1 likes