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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387705 Views

545 replies

34 likes

Account
Free
  • 387705 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8042 Views

0 replies

7 likes

  • 8042 Views
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  • 7 likes

Sort By and Search Bar Disappeared - Pixel 3

I recently got a Pixel 3 and it seems one feature has utterly disappeared. The search bar and Sort By feature are completely gone. I am a premium user.

Casual Listener

  I recently got a Pixel 3 and it seems one feature has utterly disappeared. The search bar and Sort By feature are completely gone. I am a premium user.  

kitkat_

Casual Listener

1044 Views

1 replies

1 likes

  • 1044 Views
  • 1 replies
  • 1 likes

Canciones descargadas desaparecen al iniciar sesión con Datos Móviles

PlanPremiumCountry ArgentinaDeviceMoto E4 PlusOperating SystemAndroid 7.1.1 My Question or Issue Cuando inicio sesión con Wi Fi (es decir, cuando abro la app) aparecen todas las canciones descargadas pero, cuando lo hago con mis datos móviles algunas...

Newbie

Plan Premium Country  Argentina Device Moto E4 Plus Operating System Android 7.1.1   My Question or Issue  Cuando inicio sesión con Wi Fi (es decir, cuando abro la app) apare...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Library (+) vs Favourites (Heart)

Plan: PremiumDevice: Samsung Galaxy Note 4Operating System: Android 6.0.1 My Question or Issue I used to use extensively the automatic Favourite Songs Playlist in Freemium to define my Music Collection. After changing to Premium it gets very confusin...

Casual Listener

Plan: Premium Device: Samsung Galaxy Note 4 Operating System: Android 6.0.1   My Question or Issue   I used to use extensively the automatic Favourite Songs Playlist in...

537 Views

0 replies

0 likes

Library Favourits Premium
  • 537 Views
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  • 0 likes

i want play song without shuffle

hello, I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not want that I want to play the song I want, no the shuffle play. ple...

Newbie

hello,   I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not wa...

444 Views

0 replies

0 likes

Spotify
  • 444 Views
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  • 0 likes

Spotify stopped recognising disconnected earphones or usb dac

Spotify plays music (using loudspeaker) after disconnecting minijack or USB DAC.It was fine for last few years. (any new updates??) DeviceXiaomi Redmi Note 4 (snapdragon) Android 7.0 NRD90MSpotify: 8.4.82.664, premium

Music Fan

Spotify plays music (using loudspeaker) after disconnecting minijack or USB DAC. It was fine for last few years. (any new updates??)   Device Xiaomi Redmi Note 4 (snapdragon)   Androi...

464 Views

0 replies

1 likes

  • 464 Views
  • 0 replies
  • 1 likes

Spotify stops playing music after few tracks

Spotify stops playing music after few tracks - in a middle of a track !it started to happen this week (any new updates??), it was fine for last few years. DeviceXiaomi Redmi Note 4 (snapdragon) Android 7.0 NRD90MSpotify: 8.4.82.664, premium

Music Fan

Spotify stops playing music after few tracks - in a middle of a track ! it started to happen this week (any new updates??), it was fine for last few years.   Device Xiaomi Redmi Note 4 (snap...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Laod payment always fails (philippines)

So i've been trying to access premium for a time now likely a week now so i am wondering if is there something wrong or is this just how it is?

Newbie

So i've been trying to access premium for a time now likely a week now so i am wondering if is there something wrong or is this just how it is?  

347 Views

0 replies

0 likes

  • 347 Views
  • 0 replies
  • 0 likes

Solved!! Stops after two or three songs, have to open app (not even push play) to restart

PlanPremiumCountryUSADeviceNokia 6.1 Model TA-1045Operating SystemAndroid v9 My Question or IssueI can stream two to three songs before playback stops, always at the end of the song before the next song starts. Unlocking the phone and opening the app...

Newbie

Plan Premium Country USA Device Nokia 6.1 Model TA-1045 Operating System Android v9   My Question or Issue I can stream two to three songs before playback stops, always at the end of t...

Ragedoge

Composer

898 Views

1 replies

0 likes

  • 898 Views
  • 1 replies
  • 0 likes

Superuser Contribution Xtrons android 8.0.0 error message

PlanPremiumCountry United kingdomDeviceXtrons in car touchscreen px5Operating SystemAndroid 8.0.0 My Question or IssueAfter the latest spotify update i lost all of my saved album and playlist downloads for listening offline (whilst driving).When I go...

Casual Listener

  Plan Premium Country  United kingdom Device Xtrons in car touchscreen px5 Operating System Android 8.0.0   My Question or Issue After the latest spotify update i lost all ...

ynh-rmx67s_p

Regular

3221 Views

8 replies

0 likes

Xtrons android developer warning com.spotify.music
  • 3221 Views
  • 8 replies
  • 0 likes

Playlist order

PlanFree/Premium Operating SystemAndroid My Question or Issue A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to play the songs in order of when the song was added. Before it just played songs ...

Casual Listener

Plan Free/Premium   Operating System Android   My Question or Issue  A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to ...

11658

Casual Listener

1230 Views

4 replies

0 likes

  • 1230 Views
  • 4 replies
  • 0 likes

Scroll button bug, passes it's limit of scrolling.

PlanPremiumCountry United StatesDeviceAndroidOperating SystemAndroid 7.0 My Question or IssueScroll button would go up past under the title of the playlist (blue half a circle is where it would go) which makes it unable to click scrollable unless scr...

Newbie

Plan Premium Country  United States Device Android Operating System Android 7.0   My Question or Issue Scroll button would go up past under the title of the playlist (blue half a ...

449 Views

0 replies

0 likes

bug
  • 449 Views
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Solved!!Superuser Contribution Search within playlist not appearing when swiping down

PlanFreeCountry BrazilDeviceMotorola z2 play xt1070Operating SystemAndroid Oreo My Question or Issue Few months ago I was able to search within the playlist by swiping down. Now nothing happens the option to search is gone.

Music Fan

Plan Free Country  Brazil Device Motorola z2 play xt1070 Operating System Android Oreo   My Question or Issue  Few months ago I was able to search within the playlist by...

AeroZ

Composer

3287 Views

12 replies

1 likes

  • 3287 Views
  • 12 replies
  • 1 likes

Videos and Gifs no longer playing

PlanPremiumCountry UK Operating SystemAndroid My Question or IssueAbout 3 weeks ago i was seeing videos and gifs when listening to music. Now they're not there. Any ideas how to get them back?

Newbie

Plan Premium Country  UK   Operating System Android   My Question or Issue About 3 weeks ago i was seeing videos and gifs when listening to music.  Now they're not there....

817 Views

0 replies

0 likes

  • 817 Views
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Pioneer mvh-x580dab Spotify not working

PlanPremiumCountry United KingdomDeviceSony Xperia z3Operating SystemAndroid 6.0.1 My Question or IssueHello, I have an issue with my head unit and Spotify. I've read everywhere and can't find a solution to my problem . The head unit I have in my car...

Newbie

Plan Premium Country  United Kingdom Device Sony Xperia z3 Operating System Android 6.0.1   My Question or Issue Hello, I have an issue with my head unit and Spotify. I've read ev...

00schneider

Newbie

2247 Views

1 replies

7 likes

  • 2247 Views
  • 1 replies
  • 7 likes

Superuser Contribution Mobile spotify pausing songs jack 3.5

PlanPremiumCountry PortugalDeviceNeffosOperating SystemAndroid 5.1 My Question or Issue Spotify keeps pausing while i'm driving, i connect the smartphone to car audio with a 3.5 jack cable and what I believe is that spotify spotify keeps assuming som...

Casual Listener

  Plan Premium Country  Portugal Device Neffos Operating System Android 5.1   My Question or Issue  Spotify keeps pausing while i'm driving, i connect the smartphone to...

Jemi

Spotify Legend

783 Views

3 replies

0 likes

Mobile
pausing
  • 783 Views
  • 3 replies
  • 0 likes

Removed local song but it won't disappear from 'Songs' in Spotify and you can't delete it.

PlanPremiumCountry SwedemDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueHow do I go about removing a grayed out track from my 'Songs' playlist in my library? I have already tried to reinstall Spotify multiple times. I've had t...

Casual Listener

Plan Premium Country  Swedem Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue How do I go about removing a grayed out track from my 'Songs' playli...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Google Maps unable to connect to Spotify

PlanPremiumCountry DeviceNubia Z11Operating SystemMarshmallow My Question or Issue Hi, when I try to run Spotify on Google Maps or with Android Auto I get a message "unable to connect to Spotify" but Spotify itself works when want to listen music. Is...

Newbie

Plan Premium Country   Device Nubia Z11 Operating System Marshmallow   My Question or Issue  Hi, when I try to run Spotify on Google Maps or with Android Auto I get a message...

664 Views

0 replies

1 likes

  • 664 Views
  • 0 replies
  • 1 likes

Friend Feed

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue I just really want to see an option in the mobile version where you can see you 'friend feed'. Now i can only see this in desktop version. Could you plea...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy S7 Operating System Android   My Question or Issue  I just really want to see an option in the mobile version where you can ...

Mantisentil

Community Legend

841 Views

1 replies

0 likes

Friend Activity
Friend Feed
Friends
  • 841 Views
  • 1 replies
  • 0 likes

Solved!! Android beta

PlanPremiumCountry United KingdomDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue When using the provided link to sign up for the beta I get the message "app not available for this account" https://play.google.com/apps/testing...

Newbie

Plan Premium Country  United Kingdom Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  When using the provided link to sign up for the beta ...

MattSuda

Spotify Star

4485 Views

3 replies

0 likes

Android
Android 8
Beta
google play
  • 4485 Views
  • 3 replies
  • 0 likes

Solved!! Beta for android

I want to enter the beta program for android but it isn't available anywhere. I've been using Spotify for more than three years (since it became available in my country). Am i looking in the wrong place? Where can i apply?

Casual Listener

  I want to enter the beta program for android but it isn't available anywhere. I've been using Spotify for more than three years (since it became available in my country). Am i looking in the ...

MattSuda

Spotify Star

953 Views

1 replies

0 likes

  • 953 Views
  • 1 replies
  • 0 likes