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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386689 Views

545 replies

34 likes

Account
Free
  • 386689 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8030 Views

0 replies

7 likes

  • 8030 Views
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  • 7 likes

Library (+) vs Favourites (Heart)

Plan: PremiumDevice: Samsung Galaxy Note 4Operating System: Android 6.0.1 My Question or Issue I used to use extensively the automatic Favourite Songs Playlist in Freemium to define my Music Collection. After changing to Premium it gets very confusin...

Casual Listener

Plan: Premium Device: Samsung Galaxy Note 4 Operating System: Android 6.0.1   My Question or Issue   I used to use extensively the automatic Favourite Songs Playlist in...

536 Views

0 replies

0 likes

Library Favourits Premium
  • 536 Views
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i want play song without shuffle

hello, I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not want that I want to play the song I want, no the shuffle play. ple...

Newbie

hello,   I want to play one song from your application. Example of a song (bad liar) from imagine dragon but I can not play it because the shuffle of songs has to be played and I do not wa...

444 Views

0 replies

0 likes

Spotify
  • 444 Views
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Spotify stopped recognising disconnected earphones or usb dac

Spotify plays music (using loudspeaker) after disconnecting minijack or USB DAC.It was fine for last few years. (any new updates??) DeviceXiaomi Redmi Note 4 (snapdragon) Android 7.0 NRD90MSpotify: 8.4.82.664, premium

Music Fan

Spotify plays music (using loudspeaker) after disconnecting minijack or USB DAC. It was fine for last few years. (any new updates??)   Device Xiaomi Redmi Note 4 (snapdragon)   Androi...

464 Views

0 replies

1 likes

  • 464 Views
  • 0 replies
  • 1 likes

Spotify stops playing music after few tracks

Spotify stops playing music after few tracks - in a middle of a track !it started to happen this week (any new updates??), it was fine for last few years. DeviceXiaomi Redmi Note 4 (snapdragon) Android 7.0 NRD90MSpotify: 8.4.82.664, premium

Music Fan

Spotify stops playing music after few tracks - in a middle of a track ! it started to happen this week (any new updates??), it was fine for last few years.   Device Xiaomi Redmi Note 4 (snap...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Laod payment always fails (philippines)

So i've been trying to access premium for a time now likely a week now so i am wondering if is there something wrong or is this just how it is?

Newbie

So i've been trying to access premium for a time now likely a week now so i am wondering if is there something wrong or is this just how it is?  

347 Views

0 replies

0 likes

  • 347 Views
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Solved!! Stops after two or three songs, have to open app (not even push play) to restart

PlanPremiumCountryUSADeviceNokia 6.1 Model TA-1045Operating SystemAndroid v9 My Question or IssueI can stream two to three songs before playback stops, always at the end of the song before the next song starts. Unlocking the phone and opening the app...

Newbie

Plan Premium Country USA Device Nokia 6.1 Model TA-1045 Operating System Android v9   My Question or Issue I can stream two to three songs before playback stops, always at the end of t...

Ragedoge

Composer

896 Views

1 replies

0 likes

  • 896 Views
  • 1 replies
  • 0 likes

Superuser Contribution Xtrons android 8.0.0 error message

PlanPremiumCountry United kingdomDeviceXtrons in car touchscreen px5Operating SystemAndroid 8.0.0 My Question or IssueAfter the latest spotify update i lost all of my saved album and playlist downloads for listening offline (whilst driving).When I go...

Casual Listener

  Plan Premium Country  United kingdom Device Xtrons in car touchscreen px5 Operating System Android 8.0.0   My Question or Issue After the latest spotify update i lost all ...

ynh-rmx67s_p

Regular

3210 Views

8 replies

0 likes

Xtrons android developer warning com.spotify.music
  • 3210 Views
  • 8 replies
  • 0 likes

Playlist order

PlanFree/Premium Operating SystemAndroid My Question or Issue A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to play the songs in order of when the song was added. Before it just played songs ...

Casual Listener

Plan Free/Premium   Operating System Android   My Question or Issue  A few weeks ago the playlists stopped playing songs at random. Like all of my playlists suddenly started to ...

11658

Casual Listener

1223 Views

4 replies

0 likes

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  • 4 replies
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Scroll button bug, passes it's limit of scrolling.

PlanPremiumCountry United StatesDeviceAndroidOperating SystemAndroid 7.0 My Question or IssueScroll button would go up past under the title of the playlist (blue half a circle is where it would go) which makes it unable to click scrollable unless scr...

Newbie

Plan Premium Country  United States Device Android Operating System Android 7.0   My Question or Issue Scroll button would go up past under the title of the playlist (blue half a ...

447 Views

0 replies

0 likes

bug
  • 447 Views
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Solved!!Superuser Contribution Search within playlist not appearing when swiping down

PlanFreeCountry BrazilDeviceMotorola z2 play xt1070Operating SystemAndroid Oreo My Question or Issue Few months ago I was able to search within the playlist by swiping down. Now nothing happens the option to search is gone.

Music Fan

Plan Free Country  Brazil Device Motorola z2 play xt1070 Operating System Android Oreo   My Question or Issue  Few months ago I was able to search within the playlist by...

AeroZ

Composer

3273 Views

12 replies

1 likes

  • 3273 Views
  • 12 replies
  • 1 likes

Videos and Gifs no longer playing

PlanPremiumCountry UK Operating SystemAndroid My Question or IssueAbout 3 weeks ago i was seeing videos and gifs when listening to music. Now they're not there. Any ideas how to get them back?

Newbie

Plan Premium Country  UK   Operating System Android   My Question or Issue About 3 weeks ago i was seeing videos and gifs when listening to music.  Now they're not there....

817 Views

0 replies

0 likes

  • 817 Views
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Pioneer mvh-x580dab Spotify not working

PlanPremiumCountry United KingdomDeviceSony Xperia z3Operating SystemAndroid 6.0.1 My Question or IssueHello, I have an issue with my head unit and Spotify. I've read everywhere and can't find a solution to my problem . The head unit I have in my car...

Newbie

Plan Premium Country  United Kingdom Device Sony Xperia z3 Operating System Android 6.0.1   My Question or Issue Hello, I have an issue with my head unit and Spotify. I've read ev...

00schneider

Newbie

2238 Views

1 replies

7 likes

  • 2238 Views
  • 1 replies
  • 7 likes

Superuser Contribution Mobile spotify pausing songs jack 3.5

PlanPremiumCountry PortugalDeviceNeffosOperating SystemAndroid 5.1 My Question or Issue Spotify keeps pausing while i'm driving, i connect the smartphone to car audio with a 3.5 jack cable and what I believe is that spotify spotify keeps assuming som...

Casual Listener

  Plan Premium Country  Portugal Device Neffos Operating System Android 5.1   My Question or Issue  Spotify keeps pausing while i'm driving, i connect the smartphone to...

Jemi

Spotify Legend

776 Views

3 replies

0 likes

Mobile
pausing
  • 776 Views
  • 3 replies
  • 0 likes

Removed local song but it won't disappear from 'Songs' in Spotify and you can't delete it.

PlanPremiumCountry SwedemDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueHow do I go about removing a grayed out track from my 'Songs' playlist in my library? I have already tried to reinstall Spotify multiple times. I've had t...

Casual Listener

Plan Premium Country  Swedem Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue How do I go about removing a grayed out track from my 'Songs' playli...

377 Views

0 replies

0 likes

  • 377 Views
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Google Maps unable to connect to Spotify

PlanPremiumCountry DeviceNubia Z11Operating SystemMarshmallow My Question or Issue Hi, when I try to run Spotify on Google Maps or with Android Auto I get a message "unable to connect to Spotify" but Spotify itself works when want to listen music. Is...

Newbie

Plan Premium Country   Device Nubia Z11 Operating System Marshmallow   My Question or Issue  Hi, when I try to run Spotify on Google Maps or with Android Auto I get a message...

664 Views

0 replies

1 likes

  • 664 Views
  • 0 replies
  • 1 likes

Friend Feed

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue I just really want to see an option in the mobile version where you can see you 'friend feed'. Now i can only see this in desktop version. Could you plea...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy S7 Operating System Android   My Question or Issue  I just really want to see an option in the mobile version where you can ...

Mantisentil

Community Legend

841 Views

1 replies

0 likes

Friend Activity
Friend Feed
Friends
  • 841 Views
  • 1 replies
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Solved!! Android beta

PlanPremiumCountry United KingdomDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue When using the provided link to sign up for the beta I get the message "app not available for this account" https://play.google.com/apps/testing...

Newbie

Plan Premium Country  United Kingdom Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  When using the provided link to sign up for the beta ...

MattSuda

Spotify Star

4484 Views

3 replies

0 likes

Android
Android 8
Beta
google play
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  • 3 replies
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Solved!! Beta for android

I want to enter the beta program for android but it isn't available anywhere. I've been using Spotify for more than three years (since it became available in my country). Am i looking in the wrong place? Where can i apply?

Casual Listener

  I want to enter the beta program for android but it isn't available anywhere. I've been using Spotify for more than three years (since it became available in my country). Am i looking in the ...

MattSuda

Spotify Star

946 Views

1 replies

0 likes

  • 946 Views
  • 1 replies
  • 0 likes

Spotify automatically switches my storage from external SD card to internal storage

Plan PremiumCountry Canada DeviceSamsung Galaxy A5Operating SystemAndroid 8 My Question or Issue Spotify randomly switches my storage location from my external SD card (which I set myself) to the internal storage on my phone, which removes all of my ...

Casual Listener

Plan Premium Country Canada   Device Samsung Galaxy A5 Operating System Android 8   My Question or Issue  Spotify randomly switches my storage location from my exter...

Stinky_Jim

Music Fan

1000 Views

3 replies

3 likes

Storage on sd card
  • 1000 Views
  • 3 replies
  • 3 likes

Problemas modo offline

PlanPremiumCountry Portugal DeviceSamsung J7 2017Operating SystemAndroid My Question or Issue Verifico que mesmo apos ter salvado as musicas na minha lista de reproduçao e ter feito o download das mesmas estas nao estao disponíveis para reprodução qu...

Newbie

Plan Premium Country  Portugal  Device Samsung J7 2017 Operating System Android    My Question or Issue   Verifico que mesmo apos ter salvado as musicas na minha l...

1361 Views

0 replies

1 likes

  • 1361 Views
  • 0 replies
  • 1 likes