Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
3 weeks ago
Timbo6sic6
Casual Listener
70284 Views
69 replies
26 likes

70284 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
29394 Views
5 replies
0 likes

29394 Views
5 replies
0 likes

Daily mix nao aparece no app

Comprei o premium recentemente so por causa do recurso. Mas ele nao aparece no app "oficial" instalei a versao lite e la aparece o daily mix. Ajudem. No lite nao da pra adiatar msc.

Junjou
Casual Listener
Comprei o premium recentemente so por causa do recurso. Mas ele nao aparece no app "oficial" instalei a versao lite e la aparece o daily mix. Ajudem. No lite nao da pra adiatar msc.
2018-11-21 7:46:44 AM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Chromecast pausing very frequently

PlanPremiumCountry CanadaDeviceChromecast My Question or Issue Hi, I was going crazy, Spotify starting pausing very frequently when playing Spotify about 2 weeks ago. I have lost countless hours changing settings on my wifi access point, swapping rou...

pylevert
Casual Listener
Plan Premium Country Canada Device Chromecast My Question or Issue Hi, I was going crazy, Spotify starting pausing very frequently when playing Spotify about 2 weeks ago.&n...
2018-11-21 1:53:14 AM
423 Views
0 replies
3 likes

423 Views
0 replies
3 likes

Private listening button not working

PlanPremiumCountry France DeviceXperia Z3 Compact My Question or Issue Hello, it's been a few days since I can't get the private session working because the button doesn't work.I tried uninstall and reinstall the app a couple of times but nothing is ...

NemoL
Newbie
Plan Premium Country France Device Xperia Z3 Compact My Question or Issue Hello, it's been a few days since I can't get the private session working because the ...
2018-10-07 11:43:08 PM
2018-11-20 11:05:28 PM
Tom8675309
Casual Listener
939 Views
3 replies
2 likes

939 Views
3 replies
2 likes

Superuser Contribution You've done something sinister to Private Session button haven't you?!

PremiumUKMoto G5Android 8.1.0 My Question or IssueI thought I was imagining this at first, but you've made the Private Session button harder to activate on my phone, haven't you? The other buttons in the same menu work easily, but it now takes me 7 o...

shut1
Newbie
Premium UK Moto G5 Android 8.1.0 My Question or Issue I thought I was imagining this at first, but you've made the Private Session button harder to activate on my phone, haven't you? The...
2018-10-31 1:04:21 PM
2018-11-20 10:38:44 PM
Tom8675309
Casual Listener
551 Views
2 replies
1 likes

551 Views
2 replies
1 likes

Podcast greyed out and says it's unavailable but can be downloaded and played

PlanPremiumCountry DeviceMoto G5 plusOperating SystemAndriod Oreo On podcast section some are greyed out but I can download and play by choosing the download option from the sub menu. If I just choose play it says its unavailable for some reason. Doe...

jonkilleen
Regular
Plan Premium Country Device Moto G5 plus Operating System Andriod Oreo On podcast section some are greyed out but I can download and play by choosing the download optio...
2018-11-20 9:50:41 PM
1143 Views
0 replies
0 likes

1143 Views
0 replies
0 likes

App crahses constantly

PlanPremiumCountryGermany DeviceSamsung Galaxy A3 (2017))Operating SystemAndroid My Question or Issue Hi everyone! Whenever I the App on my mobile, i takes a very long time (even though the connection to the internet is very good) to load the menu. E...

tormo98
Newbie
Plan Premium Country Germany Device Samsung Galaxy A3 (2017)) Operating System Android My Question or Issue Hi everyone! Whenever I the App on my mobile, i tak...
2018-11-20 9:48:50 PM
349 Views
0 replies
1 likes

349 Views
0 replies
1 likes

Bad Sound Quality

I have a Spotify premium account and I've noticed ever since I had it, my sound quality when I'm in data has gone down. My downloaded music plays just fine, it's just when I'm on data. I have a Pixel 2 phone if anyone needs to know.

mintyxii
Newbie
I have a Spotify premium account and I've noticed ever since I had it, my sound quality when I'm in data has gone down. My downloaded music plays just fine, it's just when I'm on data. I have a Pixel...
2018-11-20 1:45:23 PM
2018-11-20 9:41:50 PM
Mantisentil
Community Legend
1093 Views
1 replies
0 likes

1093 Views
1 replies
0 likes

Almacenamiento en "otras aplicaciones"

PlanPremiumCountry EcuadorDeviceHuawei P10Operating SystemAndroid 8.0.0 My Question or IssueCuando veo mi almacenamiento en spotify me sale un porcentaje de descargas, un porcentaje de cache y un porcentaje en "otras aplicaciones" que no sé que signi...

samo152
Casual Listener
Plan Premium Country Ecuador Device Huawei P10 Operating System Android 8.0.0 My Question or Issue Cuando veo mi almacenamiento en spotify me sale un porcentaje de descargas, u...
2018-11-14 12:35:08 PM
2018-11-20 7:00:30 PM
Jesus46
Casual Listener
8105 Views
3 replies
1 likes

8105 Views
3 replies
1 likes

What happened to browse moods and genre page in search

Spoiler (Highlight to read) PlanFreeCountry South africaDevice(Samsung galaxy tab A )Operating System(Android.) My Question or IssueI dont know if they did it on perpose or if my spotify is acting up but i rember that when i went to search there wher...

Jadenham
Casual Listener
Plan Free Country South africa Device (Samsung galaxy tab A ) Operating System (Android.) My Question or Issue I dont know if they did i...
2018-11-20 2:12:51 PM
2018-11-20 3:05:06 PM
TommyB83
Newbie
1515 Views
1 replies
0 likes
genres
moods
Search

1515 Views
1 replies
0 likes

Spotify Crashes when using "Add Songs"

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid My Question or Issue On mobile, when I hit "add songs" on a playlist, it works until I try to search for music, at which point it seems to crash.

zentwan
Newbie
Plan Premium Country USA Device Pixel 2 Operating System Android My Question or Issue On mobile, when I hit "add songs" on a playlist, it works until I try to search for ...
2018-11-20 12:23:25 PM
340 Views
0 replies
3 likes

340 Views
0 replies
3 likes

Spotify Premium gone after switching to new android device

PlanPremiumCountryPoland DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue I have bought new device, Samsung Galaxy S8, android alter installing Spotify and logging in my Premium access is gone.Please advise how can I get it ba...

MichalZ
Newbie
Plan Premium Country Poland Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue I have bought new device, Samsung Galaxy S8, androi...
2018-11-20 9:53:42 AM
403 Views
0 replies
0 likes
Premium accounts

403 Views
0 replies
0 likes

Something went wrong

Im from Latvia, i have premium family spotify, i have android phone. The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log out and log in and its not working, what should i do?I will...

Emils9
Newbie
Im from Latvia, i have premium family spotify, i have android phone. The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log o...
2018-11-14 9:17:06 PM
2018-11-20 8:46:10 AM
Mantisentil
Community Legend
2226 Views
1 replies
0 likes

2226 Views
1 replies
0 likes

Library changes when offline

PlanPremiumCountry DeviceMotorola Moto E4 PlusOperating SystemAndroid Nougat My Question or IssueHelp When I try to download all of my songs for the first time to play it in offline mode, it works fine but when I reconnect my phone to the internet an...

elayas
Newbie
Plan Premium Country Device Motorola Moto E4 Plus Operating System Android Nougat My Question or Issue Help When I try to download all of my songs for the first time ...
2018-11-20 8:22:40 AM
239 Views
0 replies
0 likes

239 Views
0 replies
0 likes

Playlists Created by Adding Albums not being completely shuffled.

Hello, Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or is it the way that shuffle was set to be?

cw64_d-gd4gvi
Newbie
Hello, Just recently I have created a playlist by adding albums hoping that I could shuffle all of their tracks together, it shuffled, but only plays album by album. Is this is an issue or i...
2018-11-20 4:07:33 AM
336 Views
0 replies
0 likes

336 Views
0 replies
0 likes

radio and video tabs gone on newest app version, premium

premium Costa Rica SM J415g, Android 8.1.0

lawraWeltreich
Gig Goer
premium Costa Rica SM J415g, Android 8.1.0
2018-11-20 4:06:15 AM
262 Views
0 replies
0 likes

262 Views
0 replies
0 likes

Picture won't show

PlanPremiumCountry IndonesiaDeviceXiaomi Mi 5Operating System Android 8.0My Question or IssuePicture for Album, Song, Daily Mix, Artist, and others won't show. I've try clean cache and reinstall it but still doesn't work and my connection is normal

almeeess
Newbie
Plan Premium Country Indonesia Device Xiaomi Mi 5 Operating System Android 8.0 My Question or Issue Picture for Album, Song, Daily Mix, Artist, and others won't show. I've try cl...
2018-11-20 1:37:28 AM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Spotify Android Save/Remove Buttons not working

On my Spotify App as of recently I have been unable to save/remove songs without constantly restarting my phone. I go to any song, hit the plus or save button and it doesn't work. I also cannot remove songs from my library. Also on desktop(windows 10...

AlohaMatey
Newbie
On my Spotify App as of recently I have been unable to save/remove songs without constantly restarting my phone. I go to any song, hit the plus or save button and it doesn't work. I also cannot remov...
2018-11-19 10:23:28 PM
301 Views
0 replies
0 likes

301 Views
0 replies
0 likes

Spotify has stopped notification

PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy s9 and wait a short moment i receive a " Spotify has stopped " notification and then i can't...

MNC1
Gig Goer
Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy...
2018-11-19 7:25:32 PM
247 Views
0 replies
0 likes

247 Views
0 replies
0 likes

samsung watch + samsung s7 = trouble

Hello, I have premium account and I've installed spotify on both my devices (samsung s7 with android 8.0) and samsung watch (v. SM-R810 with tizen os).I have and annoying issue: after I used spotify on my watch (and closed it), if I receive a call on...

riccardov
Newbie
Hello, I have premium account and I've installed spotify on both my devices (samsung s7 with android 8.0) and samsung watch (v. SM-R810 with tizen os). I have and annoying issue: after I used s...
2018-11-19 2:54:59 PM
231 Views
0 replies
0 likes

231 Views
0 replies
0 likes

Search within playlist is gone?

What happend to the search/filter function to search for songs within a playlist you already follow/made? this idea: https://community.spotify.com/t5/Implemented-Ideas/Mobile-App-Sort-and-Search/idi-p/34441 There is still a search function build in, ...

mischaz
Music Fan
What happend to the search/filter function to search for songs within a playlist you already follow/made? this idea: https://community.spotify.com/t5/Implemented-Ideas/Mobile-Ap...
2018-11-09 1:47:03 PM
2018-11-19 1:50:18 PM
mischaz
Music Fan
425 Views
1 replies
1 likes

425 Views
1 replies
1 likes

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