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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30974 Views
  • 60 replies
  • 25 likes
  • 30974 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871856 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871856 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25036 Views
  • 3 replies
  • 0 likes
  • 25036 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify goes offline whenever I switch to another app and come back

PlanPremiumCountryUSA DeviceSamsung Note 8Operating SystemAndroid Oreo My Question or Issue Whenever I switch away from the Spotify app to another app (say messanger) and then return to Spotify, it will have switched to offline mode despite me still ...

  • Casual Listener
  • Plan Premium Country USA   Device Samsung Note 8 Operating System Android Oreo   My Question or Issue   Whenever I switch away from the Spotify app to another app (say...
  • skotta
  • Newbie
  • 668 Views
  • 3 replies
  • 0 likes
  • 668 Views
  • 3 replies
  • 0 likes

Spotify turns itself off when it feels like it.

PlanPremiumCountry SwedenSamsung galaxy 8+Operating SystemAndroid 8.0 My Question or Issue Spotify will play a couple of songs, then it stops playing, it dissapears from the dragdown menu and never returns. When i open the list of active apps spotify...

  • Casual Listener
  •   Plan Premium Country  Sweden Samsung galaxy 8+ Operating System Android 8.0   My Question or Issue  Spotify will play a couple of songs, then it stops playing, it diss...
  • KAIKHATU
  • Casual Listener
  • 1835 Views
  • 3 replies
  • 1 likes
  • 1835 Views
  • 3 replies
  • 1 likes

Daily mix

PlanPremiumCountryItaly DeviceMoto g 4gMy Question or Issue Since about 10 days when i try to open my Daily mix 1 there's an error. Just with number 1, oter 5 mixes work perfectly. Which is the problem? How can i fix ft?

  • Newbie
  •   Plan Premium Country Italy  Device Moto g 4g My Question or Issue  Since about 10 days when i try to open my Daily mix 1 there's an error. Just with number 1, oter 5 mixes wo...
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Some local files aren't syncing

PlanPremiumCountry USADeviceMoto Z2 ForceOperating SystemAndroid Oreo My Question or Issue Sometime around 2015 Spotify had a lot of problems syncing local files. I almost left the platform/cancelled Premium then, but the team seemed to fix the probl...

  • Visitor
  •   Plan Premium Country  USA Device Moto Z2 Force Operating System Android Oreo   My Question or Issue  Sometime around 2015 Spotify had a lot of problems syncing l...
  • 395 Views
  • 0 replies
  • 2 likes
  • 395 Views
  • 0 replies
  • 2 likes

Spotify keeps stopping my music and starts playing something else.

To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself over to a Firefox Web Player and starts playing a random song that isn't on my playlist or song list. It starts p...

  • Casual Listener
  •   To begin, Spotify has randomly (on both my Android phone and my desktop PC) stopped playing a song I'm listening to, and switches itself over to a Firefox Web Player and starts playing a rand...
  • Cmiller9
  • Casual Listener
  • 1462 Views
  • 1 replies
  • 2 likes
  • 1462 Views
  • 1 replies
  • 2 likes

Superuser Contribution Unusable - playback has a mind of it own, will pause and skip over and over, even when app is closed

I am paying for premium, recently upgraded the the samsung note 8. Spotify has become unusable and is ruining my life. I have tried everything on the community boards and it actually feels like its getting worse. Spotify will 'assume control' of my w...

  • Regular
  • I am paying for premium, recently upgraded the the samsung note 8. Spotify has become unusable and is ruining my life. I have tried everything on the community boards and it actually feels like its g...
  • giddingsbaldwin
  • Regular
  • 1200 Views
  • 12 replies
  • 2 likes
  • 1200 Views
  • 12 replies
  • 2 likes

Unable to browse with full internet connection

PlanFamily PremiumCountry EnglandSamsung galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have a full internet connection on my phone but every time I go to browse I get the same message come up. I've tried logg...

  • Casual Listener
  • Plan Family Premium Country  England Samsung galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have a full internet connection ...
  • coolcaleb12134
  • Regular
  • 1190 Views
  • 3 replies
  • 0 likes
  • 1190 Views
  • 3 replies
  • 0 likes

Playback keeps stopping

PlanPremiumCountry USDeviceNote 8Operating SystemAndroid version 8 My Question or Issue When listening to a song, the playback will randomly stop. It's been happening for several days and not sure what the cause is. I'm connected to my soundbar via b...

  • Casual Listener
  • Plan Premium Country  US Device Note 8 Operating System Android version 8   My Question or Issue  When listening to a song, the playback will randomly stop. It's been happeni...
  • NatMat283
  • Casual Listener
  • 69441 Views
  • 13 replies
  • 47 likes
  • Troubleshooting
  • 69441 Views
  • 13 replies
  • 47 likes

Undonwload music

None of the below information is PlanPremium familyCountry ItalyDeviceHuawei P10 liteOperating SystemAndroid 8.0.0 My Question or Issue My music keeps undownloading for no aparent reson. I discovered I had 3 devices and I removed one. But i always on...

  • Casual Listener
  • None of the below information is  Plan Premium family Country  Italy Device Huawei P10 lite Operating System Android 8.0.0   My Question or Issue  My music keeps undown...
  • 795 Views
  • 0 replies
  • 0 likes
  • 795 Views
  • 0 replies
  • 0 likes

SD storage not available

PlanPremiumCountryBelgium DeviceMoto G5Operating SystemAndroid Nougat My Question or Issue Hi. My Spotify app crashed the other day, and then started to download all of the music I had downloaded onto my internal storage. Before it was all stored on ...

  • Casual Listener
  •   Plan Premium Country Belgium   Device Moto G5 Operating System Android Nougat   My Question or Issue  Hi. My Spotify app crashed the other day, and then started to d...
  • oscar_V
  • Casual Listener
  • 4465 Views
  • 5 replies
  • 1 likes
  • 4465 Views
  • 5 replies
  • 1 likes

Just started getting problems on my kindle Fire HD using spotify android app. Usually have no proble

PlanFree/PremiumCountry UKDeviceKindle Fire HDOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueJust recently when I power of the kindle I cant connect to spotify next time I power up. The spotfy logo appears in the apps but...

  • Newbie
  • Plan Free/Premium Country  UK Device Kindle Fire HD Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Just recently when I power of the kindle I...
  • 744 Views
  • 0 replies
  • 0 likes
  • 744 Views
  • 0 replies
  • 0 likes

Spotify Stops Working For No Reason

PlanPremiumCountry Turkey DeviceAsus Zenfone 2 Operating SystemAndroid 5.0 My Question or Issue Spotify app stops working suddenly after using for 15 seconds. It crashes and gives an error "Unfortunately, Spotify has stopped." I reinstalled the app t...

  • Regular
  •   Plan Premium Country  Turkey  Device Asus Zenfone 2  Operating System Android 5.0   My Question or Issue  Spotify app stops working suddenly after using for...
  • Kleeia
  • Regular
  • 1084 Views
  • 4 replies
  • 0 likes
  • 1084 Views
  • 4 replies
  • 0 likes

Am I missing something?

Can I put Spotify on my SD card? My phone's internal memory is atrocious. It uses up the majority of it at 11GB. I don't want to know how to put the songs on it, I can do that. I want to put the app on it.

  • Regular
  • Can I put Spotify on my SD card? My phone's internal memory is atrocious. It uses up the majority of it at 11GB. I don't want to know how to put the songs on it, I can do that. I want to put the app ...
  • 858 Views
  • 0 replies
  • 0 likes
  • 858 Views
  • 0 replies
  • 0 likes

Spotify starts and stops playing randomly when screen is off

Premium subscriber in the US DeviceGalaxy S7Operating SystemAndroid 7.0 Spotify version 8.4.70.666 My Question or Issue Recently Spotify started an obnoxious behavior where it will erratically pause music while I am listening with the screen off (wit...

  • Newbie
  •   Premium subscriber in the US   Device Galaxy S7 Operating System Android 7.0   Spotify version 8.4.70.666   My Question or Issue  Recently Spotify started an obn...
  • Patdmbro
  • Newbie
  • 1227 Views
  • 1 replies
  • 0 likes
  • 1227 Views
  • 1 replies
  • 0 likes

conected device keeps saying i'm listening on it and frezzes the app on my phone

PlanFreeCountry CanadaDeviceSony Z3Operating SystemAndroid My Question or IssueYesterday this started.I was fumbling my phone and I hit the thing to listen on my shield tablet.I just fixed it, and put it back to my phone.But now the app is broken, it...

  • Casual Listener
  • Plan Free Country  Canada Device Sony Z3 Operating System Android   My Question or Issue Yesterday this started. I was fumbling my phone and I hit the thing to listen on my shiel...
  • l337g0g0
  • Casual Listener
  • 1250 Views
  • 1 replies
  • 0 likes
  • 1250 Views
  • 1 replies
  • 0 likes

Cant download using data

Using xperia xa ultra. I already turned on download using cellular. Allowed app permisions amd storage permissions. Tried internal storage and sd storage. Still not workingPlanPremiumCountry Philippines DeviceXperia Xa UltraOperating SystemAndroid 7....

  • Newbie
  • Using xperia xa ultra. I already turned on download using cellular. Allowed app permisions amd storage permissions. Tried internal storage and sd storage. Still not working Plan Premium Country &...
  • 608 Views
  • 0 replies
  • 0 likes
  • 608 Views
  • 0 replies
  • 0 likes

How do I stop random from songs playing on my playlist?

I have Spotify on my Android and random songs start playing on my playlist I've seen other post for help but they haven't helped many of the said turn off auto play and that didn't help another one said I needed more than 12 songs in the playlist whi...

  • Casual Listener
  • I have Spotify on my Android and random songs start playing on my playlist I've seen other post for help but they haven't helped many of the said turn off auto play and that didn't help another one s...
  • Loxer
  • Community Legend
  • 3024 Views
  • 3 replies
  • 1 likes
  • 3024 Views
  • 3 replies
  • 1 likes

Incompatibilidad Spotify con dispositivo Pioneer XN-P02-S

PlanPremiumCountry EspañaDevicePioneer XN-P02-SOperating SystemAndroid My Question or Issue Me parece lamentable que Spotify haya dejado de dar soporte a este tipo de dispositivos. Tras haber hablado con Spotify me instaron a que hablara con Pioneer ...

  • Casual Listener
  •   Plan Premium Country  España Device Pioneer XN-P02-S Operating System Android   My Question or Issue   Me parece lamentable que Spotify haya dejado de dar soporte a ...
  • 580 Views
  • 0 replies
  • 0 likes
  • 580 Views
  • 0 replies
  • 0 likes

Google Clock Spotify Not working

PlanPremiumCountry The NetherlandsDeviceSamsung Galaxy S8Operating System8.0.0. My Question or Issue Whatever I do, the alarm only beeps, no music. I tried leaving Spotify open, or closed. Didn't help. Left the Clock open or closed, nothing. I change...

  • Newbie
  • Plan Premium Country  The Netherlands Device Samsung Galaxy S8 Operating System 8.0.0.   My Question or Issue  Whatever I do, the alarm only beeps, no music. I tried leaving ...
  • 1511 Views
  • 0 replies
  • 7 likes
  • 1511 Views
  • 0 replies
  • 7 likes

Song are playing in 2x speed

Like the title says some songs are playing in 2x speed and I don't know why and how to get the back to normal speed.

  • Newbie
  • Like the title says some songs are playing in 2x speed and I don't know why and how to get the back to normal speed.
  • 793 Views
  • 0 replies
  • 0 likes
  • 793 Views
  • 0 replies
  • 0 likes