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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110990 Views

26 replies

3 likes

  • 110990 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223443 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223443 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580507 Views

79 replies

3 likes

  • 580507 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477986 Views

577 replies

40 likes

Account
Free
  • 477986 Views
  • 577 replies
  • 40 likes

Spotify Free Mobile Can't Shuffle

So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which song it plays, and can rewind the song, which is s...

Newbie

So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which...

Mstanley262

Regular

627 Views

1 replies

1 likes

  • 627 Views
  • 1 replies
  • 1 likes

Keine Coveranzeige im Auto

Meine Frage oder Ausgabe Hallo habe keine Coveranzeige im Auto in gross ja aber nicht klein.Habe Android Auto.Bei der geteilelten Ansicht Cover und Navigation habe ich kein Bild.Ich habe es mal mit einem iphone probiert weil ich eigentlich beide Syst...

Newbie

    Meine Frage oder Ausgabe  Hallo habe keine Coveranzeige im Auto in gross ja aber nicht klein.Habe Android Auto.Bei der geteilelten Ansicht Cover und Navigation habe ich kein Bil...

850 Views

0 replies

0 likes

  • 850 Views
  • 0 replies
  • 0 likes

no radio

I have lost a radio feature on my android app. I have version 8.4.84.874 on my device. I am a premium user, and radio feature does exist on my deskop and iOS devices. I use radio *very much*. What is going on, how can I get my radio back? Thanks

Casual Listener

I have lost a radio feature on my android app. I have version 8.4.84.874 on my device.   I am a premium user, and radio feature does exist on my deskop and iOS devices.   I use radio *v...

mclaughj

Regular

1155 Views

5 replies

1 likes

Android
Radio
  • 1155 Views
  • 5 replies
  • 1 likes

Phone restarts whenever I go into Spotify

My phone started to restart when I was listening to music and it's got worse. My Huawei P10 Lite now always restarts whenever I try to go into Spotify and I have even tried to uninstall it but that also restarts my phone. Does anybody know how to fix...

Newbie

My phone started to restart when I was listening to music and it's got worse. My Huawei P10 Lite now always restarts whenever I try to go into Spotify and I have even tried to uninstall it but t...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Not all favourite songs showing on Android

PlanFreeCountry United KingdomDeviceMotorola Moto G5Operating SystemAndroid Oreo (8.1.0) My Question or Issue I have a lot of songs (not sure of the exact number) saved to my 'Favourite Songs', and all of these songs show when using the Web Player an...

Newbie

Plan Free Country  United Kingdom Device Motorola Moto G5 Operating System Android Oreo (8.1.0)   My Question or Issue  I have a lot of songs (not sure of the exact number) s...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

I can't share music on spotify

PlanFreeCountry (Panamá)Device(Samsung Galaxy Tab 4)Operating System(Android) My Question or Issue I can not share the music to any social network just let me share the albums or the artists. What should I do to solve it?

Newbie

Plan Free Country  (Panamá) Device (Samsung Galaxy Tab 4) Operating System (Android)   My Question or Issue  I can not share the music to any social network just let me share...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

Spotify is turning on itself

Hi. Being honest I don't know What to do. Spotify is turning on itself and starting to play only one album on a web player. Ex. I'm waking up, taking my phone and I see that is turned on. For all the time the same album, never something else. I logge...

Casual Listener

Hi.  Being honest I don't know What to do. Spotify is turning on itself and starting to play only one album on a web player. Ex. I'm waking up, taking my phone and I see that is turned on.&nbsp...

Falkor

Casual Listener

683 Views

2 replies

0 likes

  • 683 Views
  • 2 replies
  • 0 likes

Kids mode or multiple accounts

PlanPremiumCountryNorwayDevice(Samsung, Android devices)Operating System(Android Oreo) My Question or IssueWe should be able to either have children mode with seperate track history and music suggestions, or multiple accounts on one device.

Newbie

Plan Premium Country Norway Device (Samsung, Android devices) Operating System (Android Oreo)   My Question or Issue We should be able to either have children mode with seperate t...

510 Views

0 replies

1 likes

Kids mode
multiple accounts on one device
  • 510 Views
  • 0 replies
  • 1 likes

Spotify (Premium) switches Playlist randomly

PlanPremiumCountryGermanyDeviceLG G6Operating SystemAndroid Oreo My Question or IssueI use Spotify for training, either running or at the gym. I have created special playlists for it or put on ready-to-use playlists as favorites and downloaded the ti...

Casual Listener

Plan Premium Country Germany Device LG G6 Operating System Android Oreo   My Question or Issue I use Spotify for training, either running or at the gym. I have created special pla...

561 Views

0 replies

0 likes

  • 561 Views
  • 0 replies
  • 0 likes

Playlist changes when switching from PC (Windows) to mobile (Android)

My playlist changes when I switch over to mobile from my PC. It becomes more limited (smaller playlist), but goes back to the full playlist when I open the spotify app on Windows PC.

Newbie

  My playlist changes when I switch over to mobile from my PC. It becomes more limited (smaller playlist), but goes back to the full playlist when I open the spotify app on Windows PC. 

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

How to block a device from connecting to mine

My Question or Issue Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone else music on my phone. It's supper annoying. I want to listen to my music...

Newbie

    My Question or Issue  Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone ...

913 Views

0 replies

0 likes

  • 913 Views
  • 0 replies
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No Option to Shuffle Some Playlists

PlanFreeCountry USADeviceMoto Z² ForceOperating SystemAndroid My Question or Issue For some (not all) of my playlists, there is no longer the "Shuffle Play" button, there is only a "Play" button. There isn't even an option to shuffle it in the menu o...

Newbie

Plan Free Country  USA Device Moto Z² Force Operating System Android   My Question or Issue   For some (not all) of my playlists, there is no longer the "Shuffle Play" butto...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Cannot start Spotify on Samsung Android, prompts for then "cannot connect"

PlanPremiumCountryU.S.DeviceSamsung Galaxy 8,Operating SystemAndroid My Question or IssueI use Spotify frequently on both smartphone and Windows but now when I try to start it on my phone it prompts for logon (this only happened once, when I installe...

Newbie

Plan Premium Country U.S. Device Samsung Galaxy 8, Operating System Android  My Question or Issue I use Spotify frequently on both smartphone and Windows but now when I try to start it ...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Song radio coming up as playlist

PlanPremiumCountry USADevice Samsung Galaxy Note8Operating System Android Oreo My Question or Issue So I tried making a song radio for one of my favs, but it comes up as "inset song title" radio playlist. I keep clicking the go to song radio option b...

Newbie

  Plan Premium Country  USA Device  Samsung Galaxy Note8 Operating System  Android Oreo   My Question or Issue  So I tried making a song radio for one of...

423 Views

0 replies

2 likes

  • 423 Views
  • 0 replies
  • 2 likes

Superuser Contribution Issue with the Search engine

Hi,I'm writing to you because I'm getting a bad issue that prevents me from using the app normally. I have an Android phone (Samsung S9) with the latest firmware installed , the last update of the Spotify app, and my plan is Premium. If I start playi...

Regular

Hi, I'm writing to you because I'm getting a bad issue that prevents me from using the app normally. I have an Android phone (Samsung S9) with the latest firmware installed , the last update of...

Ennio86

Regular

1904 Views

8 replies

0 likes

  • 1904 Views
  • 8 replies
  • 0 likes

Superuser Contribution Can't share music to Instagram stories

PlanPremiumCountry UKDeviceSamsung Galaxy S9 Plus I wish to share the music I am listening to on my Instagram stories, however the option doesn't show up. When I am listening to the music and click the share button, the list shows up as follows:Whats...

Casual Listener

Plan Premium Country  UK Device Samsung Galaxy S9 Plus   I wish to share the music I am listening to on my Instagram stories, however the option doesn't show up. When I am listening ...

Squid4

Newbie

9088 Views

14 replies

2 likes

  • 9088 Views
  • 14 replies
  • 2 likes

Listen for filter + filter search and sort option + notification

PlanPremiumCountry GermanyDeviceHuawei p10Operating SystemAndroid My Question or Issue1. I can not listen to my songs by order of filtering. How can I listen to my songs by order of filtering?2. At the top of the playlist, the filter search and the s...

Newbie

Plan Premium Country  Germany Device Huawei p10 Operating System Android    My Question or Issue 1. I can not listen to my songs by order of filtering. How can I listen to my...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Corrupting SD Cards as a Spotify's manner

PlanPremiumCountryPolandDeviceSamsung Galaxy S5 I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979That's because no solution was given to anyone asking for it. After using Spotify for months ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S5   I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979 That's because no s...

1176 Views

0 replies

1 likes

corruptedfiles
  • 1176 Views
  • 0 replies
  • 1 likes

Superuser Contribution Can't follow profiles

The setup of Spotify on my Android doesn't allow me to see my own profile or follow other profiles, but I can still follow artists.

Newbie

The setup of Spotify on my Android doesn't allow me to see my own profile or follow other profiles, but I can still follow artists.    

Katerina

Spotify Legend

1621 Views

2 replies

0 likes

  • 1621 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playing Local Files on Mobil

PlanPremiumCountry USADeviceSamsung Galaxy 9, Dell G7 LaptopOperating SystemAndroid Oreo, Windows 10 My Question or Issue For the life of me I cannot figure out how to play local files from my computer on my phone. I have songs saved on my computer t...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 9, Dell G7 Laptop Operating System Android Oreo, Windows 10   My Question or Issue  For the life of me I cannot figure ou...

Katerina

Spotify Legend

617 Views

2 replies

0 likes

  • 617 Views
  • 2 replies
  • 0 likes