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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Lucien_
  • Visitor
  • 14604 Views
  • 54 replies
  • 17 likes
  • 14604 Views
  • 54 replies
  • 17 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864497 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864497 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23296 Views
  • 3 replies
  • 0 likes
  • 23296 Views
  • 3 replies
  • 0 likes

Superuser Contribution Trouble with internet connection

PlanPremiumCountry BrasilDeviceMotorola G6Operating SystemAndroid pie (maybe) My Question or IssueI'm from Brazil and I have a Motorola G6. I'm having connection problems with songs that is not on my device. If someone send me a song, it keeps readin...

  • Casual Listener
  • Plan Premium Country  Brasil Device Motorola G6 Operating System Android pie (maybe)   My Question or Issue I'm from Brazil and I have a Motorola G6. I'm having connection problem...
  • brunomendes80
  • Casual Listener
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

Albums play in shuffle

PlanFreeCountryBrunei Darussalam DeviceSamsung A6Operating SystemAndroid Oreo My Question or Issue All albums i play are all in shuffle. Plus, i cant seem to find the shuffle icon on the bottom right of the screen either

  • Newbie
  • Plan Free Country Brunei Darussalam  Device Samsung A6 Operating System Android Oreo   My Question or Issue  All albums i play are all in shuffle. Plus, i cant seem to find t...
  • Loxer
  • Community Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Songs are deleted after power-down

PlanPremiumCountryGermanyDeviceHuaweiOperating SystemAndroidMy Question or IssueI have the problem that all downloaded songs are deleted when my cellphone is turned off. I contacted Spotify before and they told me that the cashe is damaged, so I dele...

  • Casual Listener
  • Plan Premium Country Germany Device Huawei Operating System Android My Question or Issue I have the problem that all downloaded songs are deleted when my cellphone is turned off. I contacted...
  • grayzo
  • Casual Listener
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why in 2018 do I need a PC to transfer files from my mobile device to a mobile app?

My Question or Issue How is this feature the only way to use songs that are already on my device on an app that's already on my device? Why do I need a PC in this day and age to do something so miniscule? There's absolutely no reasoning behind this o...

  • Casual Listener
  •     My Question or Issue  How is this feature the only way to use songs that are already on my device on an app that's already on my device? Why do I need a PC in this day and age t...
  • Aimee_T
  • Roadie
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution Various Spotify issues

PlanFree/PremiumCountry Device(Laptop and Android)Operating System(Windows 10) My Question or Issue Firstly, I originally (two days ago) registered on Spotify for the 1 month premium trial (on my laptop) - under the username 'RAB'. When I went to the...

  • Newbie
  • Plan Free/Premium Country   Device (Laptop and Android) Operating System (Windows 10)   My Question or Issue  Firstly, I originally (two days ago) registered on Spotify for t...
  • Aimee_T
  • Roadie
  • 469 Views
  • 1 replies
  • 0 likes
  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Release notes when Spotify is updated

This morning spotify on my android account started crashing when I try to share music. Yes I have uninstalled and reinstalles the app, restarted, cleared cache. Not working. It is pissing me off! Help!PlanPremiumCountry UsDeviceSamsung Galaxy 9Operat...

  • Casual Listener
  • This morning spotify on my android account started crashing when I try to share music.  Yes I have uninstalled and reinstalles the app, restarted, cleared cache.  Not working.  It is p...
  • Aimee_T
  • Roadie
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing a playlist

Free/PremiumUSAAndroid Galaxy S8 My Question or Issue I recently deleted some songs off a playlist and the playlist keeps playing them anyways. It also wont let me start the playlist over, so I'm not sure what to do

  • Newbie
  • Free/Premium USA Android Galaxy S8   My Question or Issue  I recently deleted some songs off a playlist and the playlist keeps playing them anyways. It also wont let me start the playl...
  • Aimee_T
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Android app has a plethora of problems with interface

PlanPremiumCountry AustraliaDevicePixel 2 XL (formerly HTC 10)Operating SystemAndroid 9 My Question or Issue To begin with, here's what I've done to try and resolve the problem... On my old phone, I wiped data and cache for Spotify, reinstalled spoti...

  • Regular
  • Plan Premium Country  Australia Device Pixel 2 XL (formerly HTC 10) Operating System Android 9   My Question or Issue  To begin with, here's what I've done to try and resolve...
  • in_limbo
  • Regular
  • 678 Views
  • 4 replies
  • 1 likes
  • 678 Views
  • 4 replies
  • 1 likes

Social setting to not publish any activity on Spotify

CountryUS DevicePixelOperating SystemAndroid Oreo My Question or Issue I don't see any option under Social on the Android app to completely stop publishing all activity on Spotify. According to this help article from Spotify, there is a way to do thi...

  • Casual Listener
  •   Country US   Device Pixel Operating System Android Oreo   My Question or Issue  I don't see any option under Social on the Android app to completely stop publishing al...
  • Baccar
  • Casual Listener
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes

Error en la playlist

Tengo varias playlist hechas y tambien sigo otras. En cualquier lista de reproducción de mi biblioteca que me meto, busco algún artista o álbum especifico y cuando le doy una reproducción aleatoria o elijo, la canción puede acaban reproduciendo otras...

  • Newbie
  • Tengo varias playlist hechas y tambien sigo otras. En cualquier lista de reproducción de mi biblioteca que me meto, busco algún artista o álbum especifico y cuando le doy una reproducción aleatoria o...
  • 419 Views
  • 0 replies
  • 0 likes
  • 419 Views
  • 0 replies
  • 0 likes

Superuser Contribution Like button remains clicked

PlanPremiumCountry Cochabamba, BoliviaDeviceLG V20Operating SystemAndroid 7.0 My Question or Issue Found out that when I start a new 'based on' Radio and click Like, the thumbs up icon remains clicked across the rest of the songs, you can hit Next an...

  • Casual Listener
  • Plan Premium Country  Cochabamba, Bolivia Device LG V20 Operating System Android 7.0   My Question or Issue  Found out that when I start a new 'based on' Radio and click Like...
  • taborgam
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Spotify app crash on Asus Zenfone Zoom

Plan:PremiumCountry:Indonesia Device(ASUS ZENFONE ZOOM)Operating System(ANDROID 5) My Question or IssueHello, My spotify crash 2 to 3 minutes after startup in my device. It just stops and said "unfortunately Spotify has stopped working"I tried to ide...

  • Newbie
  • Plan: Premium Country: Indonesia   Device (ASUS ZENFONE ZOOM) Operating System (ANDROID 5)   My Question or Issue Hello,   My spotify crash 2 to 3 minutes after startup in...
  • 1298 Views
  • 0 replies
  • 1 likes
  • 1298 Views
  • 0 replies
  • 1 likes

Superuser Contribution Playlist showing generated username while playing, bug or change?

PlanPremiumCountryMéxicoDeviceSamsung J7 2015Operating SystemAndroid 6.1 My Question or IssueSo i stopped using Spotify for a few months but i just got back to it with a new account, and i noticed something about the interface now. Before, when liste...

  • Visitor
  • Plan Premium Country México Device Samsung J7 2015 Operating System Android 6.1   My Question or Issue So i stopped using Spotify for a few months but i just got back to it with a new ...
  • Katerina
  • Spotify Legend
  • 490 Views
  • 3 replies
  • 0 likes
  • 490 Views
  • 3 replies
  • 0 likes

Problems when listening to music

I'm having a problem since I changed my phone and installed Spotify, that is when I start a music, it can or not skip by itself, without I skip it. I never had this problem in my older phone (Galaxy Gran Prime duos), and I don't know if this problem ...

  • Newbie
  •    I'm having a problem since I changed my phone and installed Spotify, that is when I start a music, it can or not skip by itself, without I skip it. I never had this problem in my older p...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Inconsistent audio quality with EQ

PlanPremiumCountry BulgariaDeviceXiaomi Mi 8 SEOperating SystemAndroid 8.1 My Question or Issue I'm using Spotify with BT headphones, the same I've used with my previous device, Xiaomi mi5s. I prefer to always keep Spotify built-in EQ on, because oth...

  • Casual Listener
  • Plan Premium Country  Bulgaria Device Xiaomi Mi 8 SE Operating System Android 8.1   My Question or Issue   I'm using Spotify with BT headphones, the same I've used with my p...
  • kamelot
  • Casual Listener
  • 765 Views
  • 2 replies
  • 0 likes
  • 765 Views
  • 2 replies
  • 0 likes

Bug on sharing

PlanPremiumCountry BrasilDeviceXiaomi mi a1 Operating SystemAndroid one My Question or Issue When pressed share the Spotify app restarts.

  • Newbie
  • Plan Premium Country  Brasil Device Xiaomi mi a1  Operating System Android one   My Question or Issue  When pressed share the Spotify app restarts.
  • Nico
  • Community Legend
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Notifications when someone using my account

PlanPremiumCountryUk DeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hi all,So I have a Samsung s9 phone with Spotify Premium and I share my account. Whenever they listen to Spotify on their iPhone, it shows up on my phone loc...

  • Casual Listener
  • Plan Premium Country Uk   Device Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue  Hi all, So I have a Samsung s9 phone with Spotify Premium and I...
  • Jose_M
  • Spotify Star
  • 3403 Views
  • 3 replies
  • 0 likes
  • Spotify premium notifications
  • 3403 Views
  • 3 replies
  • 0 likes

Spotify won't play certain song links when shared and sent from Facebook Messenger.

PlanPremium CountryU.S.DeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or IssuePreviously I was having issues with the sharing function as well as trying to get Spotify to play songs sent to me through Facebook Messenger. After a recent ...

  • Casual Listener
  • Plan Premium  Country U.S. Device Galaxy S9+ Operating System Android Oreo 8.0   My Question or Issue Previously I was having issues with the sharing function as well as trying to...
  • 2467 Views
  • 0 replies
  • 1 likes
  • links
  • 2467 Views
  • 0 replies
  • 1 likes

Sound Interference with Normalize off

Using a Motorola Moto G5S Plus with Android 7.1.1, I'm experiencing an annoying issue where the audio volume will fluctuate within a song, such as with normalization on, except I made sure I turned it off and restarted the app. Equalizer also isn't m...

  • Newbie
  • Using a Motorola Moto G5S Plus with Android 7.1.1, I'm experiencing an annoying issue where the audio volume will fluctuate within a song, such as with normalization on, except I made sure I turned i...
  • 515 Views
  • 0 replies
  • 0 likes
  • 515 Views
  • 0 replies
  • 0 likes