Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35978 Views
64 replies
25 likes

35978 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874113 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874113 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25574 Views
3 replies
0 likes

25574 Views
3 replies
0 likes

Can't Download

I've just downloaded spotify on my android .I got premium with the first two months free .I can't seem to download any music though. Some help would be greatly appreciated I have tried :Alowed cellular download Given all permissions in app settings G...

JayMow
Newbie
I've just downloaded spotify on my android .I got premium with the first two months free .I can't seem to download any music though. Some help would be greatly appreciated I have tried : Al...
2018-10-21 1:06:55 AM
2018-10-21 12:04:07 AM
NevaZyo
Newbie
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Can no longer login Galaxy Watch Pixel 3

PlanPremium CountryUSA DevicePixel 3 & Galaxy Watch Operating SystemAndroid P (PD1A.180720.031) & Tizen 4.0.0.1 My Question or IssueHad a Pixel 2 XL and was able to connect to spotify just fine on the Galaxy Watch. Now that I've upgraded to the Pixel...

mybyproxy
Casual Listener
Plan Premium Country USA Device Pixel 3 & Galaxy Watch Operating System Android P (PD1A.180720.031) & Tizen 4.0.0.1 My Question or Issue Had a Pixel 2...
2018-10-21 6:24:06 PM
443 Views
0 replies
1 likes

443 Views
0 replies
1 likes

Superuser Contribution listening to podcasts without downloading them

Hi,Lately, I haven't been able to listen to podcasts without downloading them (and when I do download them can't find them, I never manage to reach my Que). The only way to listen online to podcasts is when I press Edit, but this isn't an option with...

rflrfl
Casual Listener
Hi, Lately, I haven't been able to listen to podcasts without downloading them (and when I do download them can't find them, I never manage to reach my Que). The only way to listen online to podcast...
2018-10-10 6:08:19 PM
2018-10-21 4:46:48 PM
rflrfl
Casual Listener
644 Views
2 replies
0 likes
Podcasts

644 Views
2 replies
0 likes

Up

PlanPremiumCountry UKDevice(Samsung Galaxy S7 Edge Operating SystemAndroid 8.0.0 My Question or Issue Latest update on Android has made the app very fustraing. I do love the new look but it's been let down by how unstable its become. I'm kicked out a...

Allenl2
Newbie
Plan Premium Country UK Device (Samsung Galaxy S7 Edge Operating System Android 8.0.0 My Question or Issue Latest update on Android has made the app very fustraing....
2018-10-21 9:52:52 AM
2018-10-21 11:26:16 AM
Jose_M
Spotify Star
232 Views
1 replies
0 likes

232 Views
1 replies
0 likes

Can't view artist or album

When listening to a song and I have the screen showing the album artwork, if I click on the 3 dots to bring up a menu and I select view artist or view album, it takes me back to the home page. This only started happening a couple of weeks ago. It use...

kotton666
Newbie
When listening to a song and I have the screen showing the album artwork, if I click on the 3 dots to bring up a menu and I select view artist or view album, it takes me back to the home page. This o...
2018-10-20 11:59:24 PM
392 Views
0 replies
1 likes

392 Views
0 replies
1 likes

Reading messages under [Android Auto] does not wotk when Spotify is installed

PlanPremiumCountryGermany DeviceSamsung Galaxy S7Operating SystemAndroid 8.0 My Question or IssueWhen using android auto reading messages (tested with Whatsapp and Threema) does not work. Message is not read but spotify starts playing music instead. ...

Seb_ger
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android 8.0 My Question or Issue When using android auto reading messages (tested with What...
2018-10-04 1:01:40 PM
2018-10-20 9:09:00 PM
Seb_ger
Casual Listener
588 Views
2 replies
1 likes

588 Views
2 replies
1 likes

Spotify closing by itself, i cant play music ir scroll through library as it just closes.

PlanSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEvery time I boot up Spotify and play a song the app closes by itself and stops the music, if I'm scrolling through my library the app is also closing b...

kawel
Casual Listener
Plan Samsung Galaxy S9+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Every time I boot up Spotify and play a song the app closes by itself and stops...
2018-10-19 7:35:31 AM
2018-10-20 4:29:43 PM
khankilla
Casual Listener
1026 Views
3 replies
1 likes
App closing

1026 Views
3 replies
1 likes

Playlists half grey and unplayable / undownloadable on mobile - fine on PC

Half of one of my old playlists is now grey and unplayable / undownloadable on my mobile (android) but is still fine on my PC and imac.The list is a shared list, and the songs in grey were all added from a different account (also mine) but not all of...

Wesley2scoops
Newbie
Half of one of my old playlists is now grey and unplayable / undownloadable on my mobile (android) but is still fine on my PC and imac. The list is a shared list, and the songs in grey were ...
2018-10-20 3:54:39 PM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Music stops randomly and controls stop working on Samsung Note 8.

PlanPremiumCountry Australia DeviceSamsung Galaxy Note 8Operating SystemAndroid 8.0.0 My Question or Issue The app stops playing randomly. The song displayed on the screen is not what is playing, it is usually the first song that I started with. I ha...

Bush_Chook
Newbie
Plan Premium Country Australia Device Samsung Galaxy Note 8 Operating System Android 8.0.0 My Question or Issue The app stops playing randomly. The song displayed o...
2018-09-20 6:46:15 PM
2018-10-20 3:16:10 PM
radiohead46
Casual Listener
964 Views
2 replies
6 likes
music stops playing

964 Views
2 replies
6 likes

Superuser Contribution Actual Shuffle Function, not play the last 50 added songs.

PlanPremiumCountry United StatesDeviceSamsung Galaxy 9, DesktopOperating System Android Oreo, Windows 10 My Question or Issue Is Spotify going to actual work on a real shuffle feature? Somehow the Shuffle function changes based on where I start the s...

Alenzar
Newbie
Plan Premium Country United States Device Samsung Galaxy 9, Desktop Operating System Android Oreo, Windows 10 My Question or Issue Is Spotify going to actual w...
2018-10-18 10:07:29 PM
2018-10-20 3:04:33 PM
Guido
Spotify Legend
717 Views
1 replies
6 likes

717 Views
1 replies
6 likes

[Android] Track player doesn't open after October update

Edit: Reinstalled app and problem was fixed. Just got to wait for everything to download again. PlanPremiumCountryUKDeviceOnePlus 5TOperating SystemAndroid 8.0.1 My Question or IssueAfter the most recent update (8.4.75.670) I can no longer open the t...

firix
Newbie
Edit: Reinstalled app and problem was fixed. Just got to wait for everything to download again. Plan Premium Country UK Device OnePlus 5T Operating System Android 8.0.1 My Qu...
2018-10-20 2:35:03 PM
206 Views
0 replies
0 likes

206 Views
0 replies
0 likes

Superuser Contribution Music doesn't stop when I receive a call

Hi, I'm a premium user on an HTC 10 running Android Oreo.For a while now, when I'm listening to music and I receive a call the music does not stop to let me hear my ringtone, it keeps playing, so I don't realize someone is calling unless I'm looking ...

carlaprocacc
Casual Listener
Hi, I'm a premium user on an HTC 10 running Android Oreo. For a while now, when I'm listening to music and I receive a call the music does not stop to let me hear my ringtone, it keep...
2018-10-11 10:51:51 PM
2018-10-20 11:59:31 AM
carlaprocacc
Casual Listener
1195 Views
2 replies
0 likes

1195 Views
2 replies
0 likes

[Help] Downloaded Playlist can be play, but without sound?!

PlanPremiumCountry MalaysiaDeviceA Windows 8 with Spotify installed and An Android Box with 4.0.3 versionOperating SystemWindows 8Android 4.0.3 My Question or IssueWe have an Android box that setup and link with the speaker & sound system.We have a P...

RBKJ
Casual Listener
Plan Premium Country Malaysia Device A Windows 8 with Spotify installed and An Android Box with 4.0.3 version Operating System Windows 8 Android 4.0.3 My Question or Issue We ...
2018-10-17 12:48:31 PM
2018-10-20 9:30:35 AM
RBKJ
Casual Listener
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Spotify stuck on loading screen

PlanPremiumCountry IsraelDeviceGalaxy S7Operating SystemAndroid My Question or Issue At least 3 months my spotify stuck everytime on loading screen when im trying chose another song, it takes around a minute and than it writes "go online" even when i...

yovelrodoy
Newbie
Plan Premium Country Israel Device Galaxy S7 Operating System Android My Question or Issue At least 3 months my spotify stuck everytime on loading screen when im ...
2018-10-20 9:15:03 AM
403 Views
0 replies
0 likes

403 Views
0 replies
0 likes

Problema de reprodução

PlanoPrêmioPaís Brasil Android Samsung Algumas músicas simplesmente não reproduzem Não é nem adicionarE não são poucas Outras pessoasE não toca Já o appJá sai e entrei na conta Já cancelei assinatura e voltei a pagar

Lanah
Newbie
Plano Prêmio País Brasil Android Samsung Algumas músicas simplesmente não reproduzem Não é nem adicionar E não são poucas Outras pessoas E não...
2018-10-20 8:20:05 AM
202 Views
0 replies
0 likes

202 Views
0 replies
0 likes

Ditching spotify

PlanPremiumCountry JapanDevicehonor 9Operating SystemAndroid Oreo, My Question or Issue The amount of music that has been stripped from my playlists, is just unbearable. I notice new songs disappearing everyday, Jay Z, daft punk most recently. You ne...

swashbucklin89
Regular
Plan Premium Country Japan Device honor 9 Operating System Android Oreo, My Question or Issue The amount of music that has been stripped from my playlists, i...
2018-10-14 2:22:25 AM
2018-10-20 1:52:27 AM
swashbucklin89
Regular
382 Views
2 replies
0 likes

382 Views
2 replies
0 likes

Whats happening to the app in Android?!

Whats going on witrh Premium?!I've used it for years with a few platforms.On Android all the downloads are disappearing, yet the SD card shows as full. The option to delete the downloads has gone, so I have to reinstall the app once or twice per mont...

tyoga1
Music Fan
Whats going on witrh Premium?! I've used it for years with a few platforms. On Android all the downloads are disappearing, yet the SD card shows as full. The option to delete the download...
2018-10-19 9:44:52 PM
2018-10-19 9:46:35 PM
tyoga1
Music Fan
399 Views
1 replies
0 likes

399 Views
1 replies
0 likes

App pausing,crushing samsung j8

Hi, I recently buaght a new phone (samsung j8) and my spotify app keeps stopping/crashing I tried the suggestions I read online none of them worked. Please help.Thank you!

KarolinAJ
Newbie
Hi, I recently buaght a new phone (samsung j8) and my spotify app keeps stopping/crashing I tried the suggestions I read online none of them worked. Please help. Thank you!
2018-10-19 9:45:24 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Phone keeps crashing

Hi thanks for the message but I'm having awful trouble with Spotify. As soon as a song starts playing on my app it's crashes and returns to my phone's home page. I have the premium account for now but no point in having it if the thing keeps crashing...

Ciaran1001
Newbie
Hi thanks for the message but I'm having awful trouble with Spotify. As soon as a song starts playing on my app it's crashes and returns to my phone's home page. I have the premium account for now bu...
2018-10-19 7:17:49 PM
305 Views
0 replies
0 likes

305 Views
0 replies
0 likes

Playlists not loading on Home tab

PlanFree/PremiumCountry DeviceOne plus 6Operating SystemAndroid Oreo My Question or Issue Black space where the playlists should load

abhi5396
Newbie
Plan Free/Premium Country Device One plus 6 Operating System Android Oreo My Question or Issue Black space where the playlists should load
2018-10-19 6:19:45 PM
172 Views
0 replies
0 likes

172 Views
0 replies
0 likes

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