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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387958 Views

545 replies

34 likes

Account
Free
  • 387958 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8045 Views

0 replies

7 likes

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Sorting songs in playlist not possible

Plan PremiumCountry Denmark Device(Oneplus 5t)Operating System(Android) My Question or IssueAfter the lastest update fron spotify I can´t sort or filter songs in any of my playlist. I have tried to reinstall app and restart phone but makes no differe...

Newbie

  Plan Premium Country Denmark   Device (Oneplus 5t) Operating System (Android)   My Question or Issue After the lastest update fron spotify I can´t sort or filter songs in...

492 Views

0 replies

1 likes

  • 492 Views
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Solved!!Superuser Contribution Offline playlist Samsung Gear S3

Hi, Using Samsung Gear S3. I have installed Spotify and it works well. However as far as I can tell offline playlists are not available. Without this the application is pretty useless to me. Is this on the roadmap? /M

Casual Listener

Hi,   Using Samsung Gear S3. I have installed Spotify and it works well. However as far as I can tell offline playlists are not available. Without this the application is pretty useless to me....

Peter

Spotify Legend

5706 Views

12 replies

17 likes

  • 5706 Views
  • 12 replies
  • 17 likes

Not working: Downloading local music files from my pc to play on mobile Spotify.

PlanPremiumDevicePC and Xiaomi MiA1Operating SystemWindows 7 My Question or Issue HiI have some songs I have on my pc I want to be able to play inside the Spotify app on my mobile phone. These are songs that are not available on Spotify.I have read t...

Casual Listener

Plan Premium Device PC and Xiaomi MiA1 Operating System Windows 7   My Question or Issue  Hi I have some songs I have on my pc I want to be able to play inside the Spotify app on m...

ShaiEzra

Casual Listener

985 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Honor 8x

Hi, I have problems with your application in my new Honor 8x. In sametimes randomly stops and always after turning in from this top bar of Android, I need to turn application again to work, or wait some time for it to reload itself.I have tried to re...

Casual Listener

Hi,  I have problems with your application in my new Honor 8x. In sametimes randomly stops and always after turning in from this top bar of Android, I need to turn application again to work, or...

Shadow66

Casual Listener

2512 Views

3 replies

2 likes

  • 2512 Views
  • 3 replies
  • 2 likes

Superuser Contribution Certain Song Titles In Disccover Weekly Playlist Accidentally Are In Japanese

Hi everybody, I've been a Spotify Premium listener the past 3 1/2 years & am currently utilizing Spotify on an LG X-Power Android Smartphone. The problem I'm experiencing is as of today for the second time this month, my Discover Weekly playlist has ...

Roadie

Hi everybody, I've been a Spotify Premium listener the past 3 1/2 years & am currently utilizing Spotify on an LG X-Power Android Smartphone. The problem I'm experiencing is as of today for the s...

Peter

Spotify Legend

660 Views

2 replies

1 likes

  • 660 Views
  • 2 replies
  • 1 likes

Can’t find playlist

  My Question or Issue When I make a playlist , the next day its gone 

Newbie

    My Question or Issue  When I make a playlist , the next day its gone  

436 Views

0 replies

0 likes

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  • 0 likes

Android to PC and PC to android.

PlanPremiumCountryBelgium DevicePC / Samsung S8Operating SystemWindows / Andriod My Question or IssueWhen I switch from my phone to a pc, it continues where I left.But when switching back from PC to phone, it starts playing where I left on my phone i...

Regular

Plan Premium Country Belgium   Device PC / Samsung S8 Operating System Windows / Andriod   My Question or Issue When I switch from my phone to a pc, it continues where I left. B...

423 Views

0 replies

0 likes

  • 423 Views
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Ads before podcasts

PlanPremiumCountry NorwayDeviceSamsung Galaxy S5 ActiveOperating SystemAndroid Lollipop My Question or Issue I get ads playing before a podcasts on mobile, but when I play the same podcasts on desktop I do not hear any ads. The ads are in norwegian b...

Newbie

Plan Premium Country  Norway Device Samsung Galaxy S5 Active Operating System Android Lollipop   My Question or Issue   I get ads playing before a podcasts on mobile, but wh...

775 Views

0 replies

3 likes

Android
android 5.0
podcast
Premium
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Solved!! Where is the button to filter my playlist

PlanFree/PremiumCountry NetherlandsDeviceHuawei P20 ProOperating SystemEmui 8 My Question or Issue Normaly there was a filter button (arrow) to sort my playlist on name or album. But it's removed now? Why?

Casual Listener

Plan Free/Premium Country  Netherlands Device Huawei P20 Pro Operating System Emui 8   My Question or Issue  Normaly there was a filter button (arrow) to sort my playlist on...

fanana

Newbie

4143 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Solved!! Search function on Android

PlanPremiumCountry SwedenDeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or IssueThe function to search for songs within playlists is gone, and if you have 1999 songs in your playlist it's quite annoying. Is there anyway I can activat...

Casual Listener

Plan Premium Country  Sweden Device Samsung Galaxy 7 Operating System Android 8.0.0   My Question or Issue The function to search for songs within playlists is gone, and if y...

worms7

Newbie

3029 Views

6 replies

0 likes

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  • 6 replies
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How to prevent Spotify from automatically adding songs to my playlist

PlanFreeCountry Canada DeviceSamsung Galaxy S7 Operating SystemAndroid My Question or Issue Hi, I was trying to create a manual playlist today with a selection of Queen songs. I created a new playlist and searched for Queen, and added 1 song. Spotify...

Casual Listener

Plan Free Country  Canada   Device Samsung Galaxy S7   Operating System Android   My Question or Issue  Hi,   I was trying to create a manual playlist toda...

Joe

Community Legend

1582 Views

1 replies

1 likes

  • 1582 Views
  • 1 replies
  • 1 likes

Playlist filter and sort

DeviceP10 plus Operating SystemAndroid 8.0 My Question or IssueWith a recent update to the app, the filter and sort feature is now hidden behind two menus and is listed further down the list. Earlier versions gave you the feature as soon as you scrol...

Music Fan

Device P10 plus    Operating System Android 8.0    My Question or Issue With a recent update to the app, the filter and sort feature is now hidden behind two menus and is l...

472 Views

0 replies

0 likes

  • 472 Views
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Galaxy S9: Download Progress missing

I have a brand new Galaxy S9. I have re-installed the Spotify App and downloaded offline playlists, however, the progress bar for the downloads is completely missing. When I open up the app, I have no idea if its downloading or not. The only way to c...

Visitor

I have a brand new Galaxy S9. I have re-installed the Spotify App and downloaded offline playlists, however, the progress bar for the downloads is completely missing. When I open up the app, I have n...

761 Views

0 replies

1 likes

  • 761 Views
  • 0 replies
  • 1 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the litt...

526 Views

0 replies

0 likes

  • 526 Views
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whenever I play a song from local files on my phone via playlist, the songs are sped up

So I tried storing local files on my phone by putting it on a playlist via PC, but when I downloaded the song on phone, the song's playback is sped up.the songs I tried playing are on Mp3 file(320kbps)

Newbie

So I tried storing local files on my phone by putting it on a playlist via PC, but when I downloaded the song on phone, the song's playback is sped up. the songs I tried playing are on Mp3 file(320k...

584 Views

0 replies

1 likes

  • 584 Views
  • 0 replies
  • 1 likes

I Can't Share Songs on Instagram Stories

PlanPremiumCountry TurkeyDeviceSamsung Galaxy A7 (2016)Operating SystemAndroid My Question or Issue I can't share songs on Instagram stories because there is no 'Share on Instagram stories' option. Apps are updated. I removed them and uploaded again ...

Visitor

  Plan Premium Country  Turkey Device Samsung Galaxy A7 (2016) Operating System Android   My Question or Issue  I can't share songs on Instagram stories because there i...

user-removed

Not applicable

1057 Views

3 replies

0 likes

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  • 3 replies
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Android Oreo unable to see devices

PlanPremiumCountryUK DeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueOn my home network I have 3 Amazon Echo Dots on Wifi and a Windows 10 PC with Spotify on ethernet (as well as other devices from time to time).Some months ag...

Newbie

Plan Premium Country UK  Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue On my home network I have 3 Amazon Echo Dots on Wifi and a Windows 10 P...

394 Views

0 replies

0 likes

  • 394 Views
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Playlist Filter NOT SHOWING UP

PlanPremiumCountryEl Salvador DeviceHuaweii p10Operating SystemAndroid My Question or Issue The filter option is not showing up anymore on any of my playlists... I've been searching for answers but there's nothing related to it here.

Newbie

Plan Premium Country El Salvador  Device Huaweii p10 Operating System Android   My Question or Issue  The filter option is not showing up anymore on any of my playlists... I'...

javierzgaray

Casual Listener

1035 Views

4 replies

1 likes

  • 1035 Views
  • 4 replies
  • 1 likes

Filtering through a playlist does not work

So this recently started happening with one of the more recent app updates .Previously when I was in my main playlist I could filter for a specific song/artist/etc. And whatever I typed would get filtered out so only the ones that had the same words ...

Casual Listener

So this recently started happening with one of the more recent app updates .Previously when I was in my main playlist I could filter for a specific song/artist/etc. And whatever I typed would get fil...

IIIIIIIIIIIIII

Newbie

7100 Views

31 replies

32 likes

  • 7100 Views
  • 31 replies
  • 32 likes

Unpausing occurs when other apps' audio is active

Anytime I have the music paused and I have another audio activate, let's say the alarm clock or a notification, music starts playing again. I wish there was a button to close the app, that would definitely solve the issue and a few more by the sounds...

Newbie

Anytime I have the music paused and I have another audio activate, let's say the alarm clock or a notification, music starts playing again. I wish there was a button to close the app, that would defi...

295 Views

0 replies

0 likes

  • 295 Views
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  • 0 likes