Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118560 Views

27 replies

4 likes

  • 118560 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238961 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238961 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599885 Views

79 replies

3 likes

  • 599885 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492537 Views

581 replies

42 likes

Account
Free
  • 492537 Views
  • 581 replies
  • 42 likes

[Connect] The state of the 100 song limit (shuffle mode) in 2019

PlanFree & PremiumCountryCanada (Québec) DevicesLG G2 / Samsung Galaxy S8+ / NVIDIA SHIELD TVOperating SystemAndroid (latest) My Question or Issue A quick google search shows that there are many, many people experiencing this issue and it's been goin...

Newbie

Plan Free & Premium Country Canada (Québec)   Devices LG G2 / Samsung Galaxy S8+ / NVIDIA SHIELD TV Operating System Android (latest)   My Question or Issue   A quick g...

1488 Views

0 replies

9 likes

  • 1488 Views
  • 0 replies
  • 9 likes

(Developer) playlist maker, and Radio access

I'm intersted in developing an app that create a playlist or a songlist based on user prefernces.i do not want the playlist to be saved in the user's account nor he will be following it. is there any way to achive it?I thought about maybe using the q...

Casual Listener

I'm intersted in developing an app that create a playlist or a songlist based on user prefernces. i do not want the playlist to be saved in the user's account nor he will be following it.   i...

568 Views

0 replies

0 likes

Developer
Playlist Creation
  • 568 Views
  • 0 replies
  • 0 likes

download error

PlanPremiumCountry Canada Operating System(Android) My Question or IssueI recently had to reset my phone to fix a bug, but now it won't let me download music, saying "Downloading has stopped because there's no space left on this device." My phone sti...

Newbie

Plan Premium Country  Canada   Operating System (Android)   My Question or Issue I recently had to reset my phone to fix a bug, but now it won't let me download music, saying ...

BranLeo

Regular

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

visual bug: cutted corners on full screen display

recently the full screen display when playing an album, on my tablet, started to show some rounded corners cutted. i believe this bug may be caused because some devices now have the screens with rounded corners for some weird reason. please fix this,...

Roadie

recently the full screen display when playing an album, on my tablet, started to show some rounded corners cutted. i believe this bug may be caused because some devices now have the screens with roun...

467 Views

0 replies

1 likes

  • 467 Views
  • 0 replies
  • 1 likes

Maintain shuffle order when switching playback device

PlanPremiumCountryAustraliaDeviceOnePlus 5TOperating SystemAndroid Pie My Question or IssueEverytime I switch playback device, the shuffle order of what I'm listening to completely resets, keeping only the current track. Happens when switching to pla...

Casual Listener

Plan Premium Country Australia Device OnePlus 5T Operating System Android Pie   My Question or Issue Everytime I switch playback device, the shuffle order of what I'm listening to comp...

711 Views

0 replies

3 likes

cast
shuffle
  • 711 Views
  • 0 replies
  • 3 likes

Does Spotify on Android bypasses system mixer?

I've recently purchased a portable AMP in order to have a better sound quality . I'm pretty satisfied with it now, but just curious does Spotify output the signal through a system mixer or bypasses it?PlanPremium Device(Xiaomi Redmi Note 4 Global)Ope...

Casual Listener

I've recently purchased a portable AMP in order to have a better sound quality . I'm pretty satisfied with it now, but just curious does Spotify output the signal through a system mixer or bypasses i...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

I can't use shuffle, on a free account

PlanFree/PremiumCountry DeviceGoogle pixelOperating Systems(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue About a week ago I started being able to select any song on my playlist to listen to on a free account. I can't shuffle and it wil...

Visitor

Plan Free/Premium Country   Device Google pixel Operating Systems (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  About a week ago I started being able t...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Song radio error

For the past month or so, I havent been able to use tbe 'song radio' function on my Galaxy J3 running Android 6.0.1. I have tried contacting customer support about this technical issue, and the agent said that he had to have the issue looked over by ...

Newbie

For the past month or so, I havent been able to use tbe 'song radio' function on my Galaxy J3 running Android 6.0.1. I have tried contacting customer support about this technical issue, and the agent...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Sync offline playlist with online

PlanPremiumCountrySlovakia DeviceHuawei P20 LiteOperating SystemAndroid My Question or Issue Hi, I'm wondering, if I downloaded a playlist, and then delete songs from the playlist online, do the songs get deleted from the device I downloaded the play...

Newbie

Plan Premium Country Slovakia  Device Huawei P20 Lite Operating System Android   My Question or Issue  Hi, I'm wondering, if I downloaded a playlist, and then delete songs fr...

user-removed

Not applicable

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

[Android][Other] My storage have a new "others" carpet

My storage settings now have this new storage section that it takes even more memory than the cache itself, it looks like this, do someone knows how to delete this?It says:Others: 456 MB!!Download: 510Cache:Feee: 2.0

Casual Listener

My storage settings now have this new storage section that it takes even more memory than the cache itself, it looks like this, do someone knows how to delete this? It says: Others: 456 MB!! Downl...

user-removed

Not applicable

603 Views

1 replies

0 likes

Android
Other
  • 603 Views
  • 1 replies
  • 0 likes

Solved!! (SOLVED) Offline Sync broken

SOLVED: Please excuse my stupidity, I only had to disable Windows Firewall.Plan: PremiumCountry: Sweden Device: OnePlus 5TOperating SystemAndroid 9 (Pie) My Question or Issue Offline songs on my PC won't sync (download) on my phone anymore. I know ho...

Regular

SOLVED: Please excuse my stupidity, I only had to disable Windows Firewall. Plan: Premium Country: Sweden   Device: OnePlus 5T Operating System Android 9 (Pie)   My Question or...

musicfond

Regular

721 Views

1 replies

1 likes

  • 721 Views
  • 1 replies
  • 1 likes

Superuser Contribution Problemas con almacenamiento

PlanPremiumCountry ArgentinaDeviceMoto g3My Question or IssueNo puedo almacenar la aplicación en mi tarjeta SD, intenté restaurar el celular a modo fabrica y tampoco, alguien sabe que puede ser?

Newbie

Plan Premium Country  Argentina Device Moto g3 My Question or Issue No puedo almacenar la aplicación en mi tarjeta SD, intenté restaurar el celular a modo fabrica y tampoco, alguien sabe ...

Jemi

Spotify Legend

1161 Views

1 replies

0 likes

  • 1161 Views
  • 1 replies
  • 0 likes

App is slow and unusable when online (but offline mode is fine)

When I put the app in offline mode it works nice and fast. But when I have an internet connection the app is terrible - it takes 30 seconds+ just to open up a downloaded. album. I keep getting oops there's been a problem and searching is impossible a...

Casual Listener

When I put the app in offline mode it works nice and fast.   But when I have an internet connection the app is terrible - it takes 30 seconds+ just to open up a downloaded. album. I keep getti...

0nyx

Casual Listener

958 Views

2 replies

1 likes

  • 958 Views
  • 2 replies
  • 1 likes

Superuser Contribution Google assistant / next track not working

Hi.Ive just noticed that when using ok google to control spotify, the next track/song no longer works. I can tell it to play a song on spotify yet when using other commands it just gives me search results. I cant think of anything i have changed. Any...

Casual Listener

Hi. Ive just noticed that when using ok google to control spotify, the next track/song no longer works. I can tell it to play a song on spotify yet when using other commands it just gives me search ...

Jemi

Spotify Legend

851 Views

3 replies

0 likes

  • 851 Views
  • 3 replies
  • 0 likes

Solved!! Spotify tries to download every song

PlanPremiumCountryGermany DeviceHuawai P10 LiteOperating SystemAndroid OreoSpotify Version8.4.84.874 My Question or IssueFor several weeks Spotify tries to download all songs. Playlists and Albums are set to "download : false", nevertheless all songs...

Casual Listener

Plan Premium Country Germany  Device Huawai P10 Lite Operating System Android Oreo Spotify Version 8.4.84.874   My Question or Issue For several weeks Spotify tries to down...

smily

Casual Listener

753 Views

1 replies

0 likes

  • 753 Views
  • 1 replies
  • 0 likes

Downloaded music from my library disappears constantly

Songs that are being added to my playlists directly from my personal library are disappearing constantly, and show up as greyed out (unplayable). This is literally the only reason I have Premium. If this problem doesn't solve itself soon, I'll be swi...

Casual Listener

Songs that are being added to my playlists directly from my personal library are disappearing constantly, and show up as greyed out (unplayable).   This is literally the only reason I have Pre...

lucacerone

Newbie

1105 Views

1 replies

1 likes

  • 1105 Views
  • 1 replies
  • 1 likes

most playlist songs greyed out

just updated my android app and about 80 percent of the songs in my 175 playlists are now greyed out. have done a full delete and reinstall but no solution. Suggestions? btw, playlists still work fine when I open my pc spotify.Dave

Newbie

  just updated my android app and about 80 percent of the songs in my 175 playlists are now greyed out.  have done a full delete and reinstall but no solution.  Suggestions?  btw...

531 Views

0 replies

0 likes

  • 531 Views
  • 0 replies
  • 0 likes

No filter on playlists

PlanPremiumCountry NorwayDeviceLG G6Operating SystemAndroid 8.0.0 Oreo My Question or IssueThere is no longer a filter option at the top of playlists - is this a problem or is it a part of spotify's update ? Really annoying when your looking for song...

Newbie

  Plan Premium Country  Norway Device LG G6 Operating System Android 8.0.0 Oreo   My Question or Issue There is no longer a filter option at the top of playlists - is this a...

vex390

Casual Listener

1265 Views

3 replies

2 likes

8.4.84.874
android 8.0.0
android oreo
Premium
  • 1265 Views
  • 3 replies
  • 2 likes

Phone cover close screen volume does not work when using with Sonos.

Hi allI'm using an Android (Samsung S5). I have the official cover for the phone, so when you close the cover there is a little window and you can still control aspects of your phone. So when I close it currently I can still use spotify, it comes up ...

Casual Listener

  Hi all I'm using an Android (Samsung S5). I have the official cover for the phone, so when you close the cover there is a little window and you can still control aspects of your phone. &n...

Joe

Community Legend

953 Views

2 replies

0 likes

  • 953 Views
  • 2 replies
  • 0 likes

Radio Option No Longer Available?

I've been a Premium user for a few years now and listen to, quite literally, 100% of my music through the Spotify app on my phone. The other day I realized that when I choose any "Go to Radio" option (Go to Song Radio, Go to Playlist Radio, etc.) the...

Casual Listener

  I've been a Premium user for a few years now and listen to, quite literally, 100% of my music through the Spotify app on my phone.   The other day I realized that when I choose any "Go...

JoshuaTSmith

Newbie

1333 Views

2 replies

4 likes

  • 1333 Views
  • 2 replies
  • 4 likes