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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107185 Views

26 replies

3 likes

  • 107185 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217043 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217043 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

570906 Views

78 replies

3 likes

  • 570906 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470550 Views

577 replies

40 likes

Account
Free
  • 470550 Views
  • 577 replies
  • 40 likes

Scroll slider not grabbable since recent update

DeviceMate 20 Pro My Question or Issue Since a recent update the scroll bar/slider in the playlists doesn't work immediately: Old situation:Scroll down a bit so scroll bar becomes visible, grab and use slider on scrollbar.New situation:Scroll down a ...

Music Fan

  Device Mate 20 Pro   My Question or Issue  Since a recent update the scroll bar/slider in the playlists doesn't work immediately:   Old situation: Scroll down a bit so s...

1422 Views

0 replies

1 likes

  • 1422 Views
  • 0 replies
  • 1 likes

Playlist search and sort missing on my Android app

PlanPremiumCountryUnited StatesDeviceOnePlus 5TOperating SystemAndroid 8.1.0 My Question or Issue:An update changed the way you organizate and filter playlists and I was confused for like 2 weeks. I was just wondering if there is anyway that you can ...

Newbie

Plan Premium Country United States Device OnePlus 5T Operating System Android 8.1.0   My Question or Issue: An update changed the way you organizate and filter playlists and I was conf...

The_Steak_Guy

Newbie

791 Views

2 replies

1 likes

  • 791 Views
  • 2 replies
  • 1 likes

[radio] does not work

I have premium family subscription in Poland. My device: Xiaomi redmi note 3, miui 8, android 6.0.1 I can't play radio of a song or playlist. On the same account and desktop version on my laptop everything is fine. Only mobile app is the issue. I tri...

Newbie

I have premium family subscription in Poland. My device: Xiaomi redmi note 3, miui 8, android 6.0.1   I can't play radio of a song or playlist. On the same account and desktop version on my la...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Problem sorting playlist by newly added

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PrimeOperating SystemAndroid 8.0.0 My Question or Issue The '' Sort by Recently Added '' feature is not working in a specific playlist, it happens only on the mobile.Playlist: https://open.spotify.com/u...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy J7 Prime Operating System Android 8.0.0   My Question or Issue   The '' Sort by Recently Added '' feature is not working in a sp...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Songs wont play

PlanPremiumCountry United statesDevice(Samsung Galaxy 9)Operating System Android My Question or Issue So I started to notice certain songs wont play, that used to play before. Everytime I select certain songs, and theres quite a few the more I look, ...

Newbie

Plan Premium Country  United states Device (Samsung Galaxy 9) Operating System  Android   My Question or Issue  So I started to notice certain songs wont play, that used...

515 Views

0 replies

0 likes

Help
  • 515 Views
  • 0 replies
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Android stuck in portrait

PlanPremiumCountry USA DeviceLG V20Operating SystemAndroid Nougat My Question or IssueThe screen which displays the album art will not shift to landscape. It is always stuck in portrait. Any other screen within the app functions and rotates just as e...

Newbie

Plan Premium Country  USA  Device LG V20 Operating System Android Nougat   My Question or Issue The screen which displays the album art will not shift to landscape. It is alw...

515 Views

0 replies

1 likes

  • 515 Views
  • 0 replies
  • 1 likes

Search does not work

PlanPremiumCountryUSDeviceNexus 6Operating SystemAndroid Oreo My Question or IssueThe search function in the Android mobile app has stopped working. After exhaustive searching and trying all suggested solutions, it continues to not work. Steps taken ...

Regular

Plan Premium Country US Device Nexus 6 Operating System Android Oreo   My Question or Issue The search function in the Android mobile app has stopped working. After exhaustive sea...

Noah

Community Legend

3330 Views

16 replies

0 likes

broken
Search
  • 3330 Views
  • 16 replies
  • 0 likes

There needs to be an option to go online on the login screen

The problem I'm experiencing isn't new, as a quick Google search has shown me, in fact, there have been multiple people reporting this issue over the last years. For whatever arcane reason, I was logged out of my account on my Android phone (Samsung ...

Newbie

The problem I'm experiencing isn't new, as a quick Google search has shown me, in fact, there have been multiple people reporting this issue over the last years.   For whatever arcane reason, ...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

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Gig Goer

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344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Solved!! Where Setting for Storage SD card?

PlanPremiumCountryMalaysia DeviceOppo A3sOperating SystemAndroid 8.1 My Question or Issue Hello, after updating the spotify app in android, before that the spotify you can set the download song where to download in "internal memory" or in SD card "Ex...

Casual Listener

Plan Premium Country Malaysia  Device Oppo A3s Operating System Android 8.1   My Question or Issue  Hello, after updating the spotify app in android, before that the spotify ...

sinxhack

Casual Listener

1721 Views

5 replies

0 likes

  • 1721 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify on Android headunit starts off with "no internet connection"

Whenever i go driving, i use Spotify as my default music player. More often than not, i play files from downloaded albums and/or downloaded playlists.This used to work fine, as in when i stopped my car, the headunit would go to sleep, and when i retu...

Casual Listener

Whenever i go driving, i use Spotify as my default music player. More often than not, i play files from downloaded albums and/or downloaded playlists. This used to work fine, as in when i stopped my...

Peter

Spotify Legend

2311 Views

5 replies

2 likes

  • 2311 Views
  • 5 replies
  • 2 likes

Incorrect Storage Stats

PlanPremiumCountry CanadaDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueI'm getting conflicting storage statistics between the Android storage results and the Spotify app. What's going on? The image with the yellow lines is a cropped sc...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5 Operating System Android 9   My Question or Issue I'm getting conflicting storage statistics between the Android storage results and ...

406 Views

0 replies

0 likes

Incorrect Storage Statistics
  • 406 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant search songs

My Question or IssueEvery time i go to a playlist and click on add songs and go to search for one, the search bar closes and goes back to the playlist cover. I can search for a song and add it to a playlist from the home page but it doesnt actually g...

Casual Listener

  My Question or Issue Every time i go to a playlist and click on add songs and go to search for one, the search bar closes and goes back to the playlist cover. I can search for a song and add...

Peter

Spotify Legend

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Google assistant does not recognize me as premium account holder

Google Pixel 3 XLAndroid 9Spotify V 8.4.84.874 - Premium I am trying to use google assistant with my new phone, but it will not recognize me as a premium account holder. For example, when I tell Google assistant to play a specific song, it says "Choo...

Newbie

Google Pixel 3 XL Android 9 Spotify V 8.4.84.874 - Premium   I am trying to use google assistant with my new phone, but it will not recognize me as a premium account holder. For example, whe...

1016 Views

0 replies

2 likes

google
Google Assistant
pixel
Premium
  • 1016 Views
  • 0 replies
  • 2 likes

Albums playing in a in random order when requesting via Google assistant

This drives me insane when driving and using Spotify hands free. - I'll say Google, 'play the album dark side of the moon'. - Spotify will say 'ok' - Then start playing track 6 followed be track 2 etc - I'll say 'why the f... would I want to listen t...

Regular

This drives me insane when driving and using Spotify hands free.    - I'll say Google, 'play the album dark side of the moon'.     - Spotify will say 'ok'   - Then...

403 Views

0 replies

0 likes

google
  • 403 Views
  • 0 replies
  • 0 likes

Samsung Galaxy watch says needs update?

Plan PremiumCountry USADeviceSamsung Galaxy s9+ and Samsung Galaxy WatchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to get the watch and phone to play nice. First the remote feature wasn't working, I tried to in...

Newbie

Plan  Premium Country     USA Device Samsung Galaxy s9+ and Samsung Galaxy Watch Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes

Cuando escucho una canción en spotify se para por momentos y luego continua

Hace un tiempo, cada vez que escucho una canción en spotify, se para por momentos y luego sigue sonando.Se ha vuelto totalmente molesto estar con este problema.He desinstalado ya la aplicación y la he vuelto a instalar, aun así no veo ningún tipo de ...

Newbie

Hace un tiempo, cada vez que escucho una canción en spotify, se para por momentos y luego sigue sonando.Se ha vuelto totalmente molesto estar con este problema.He desinstalado ya la aplicación y la h...

283 Views

0 replies

0 likes

  • 283 Views
  • 0 replies
  • 0 likes

Offline tracks added on Desktop play at double speed in Android App

PlanPremiumCountrySpainDeviceLG K7Operating SystemAndroid 5.1 My Question or IssueAbout a month ago I purchased a Premium for Students plan. In my playlists I have a large number of offline songs that I added from the Desktop application, and they pl...

Newbie

Plan Premium Country Spain Device LG K7 Operating System Android 5.1   My Question or Issue About a month ago I purchased a Premium for Students plan. In my playlists I have a large nu...

beckishort

Newbie

493 Views

1 replies

1 likes

  • 493 Views
  • 1 replies
  • 1 likes

Wifi speaker has gone from app after changing new router.

PlanPremiumCountry ThailandDeviceNote8 with Klipsch The Three speakerOperating SystemAndroid My Question or Issue Everything of wifi play went good. since I have changed new router yesterday, I have lost my speaker in the app list.For Speaker's app, ...

Casual Listener

Plan Premium Country  Thailand Device Note8 with Klipsch The Three speaker Operating System Android   My Question or Issue  Everything of wifi play went good. since I have ch...

KrisdaW

Casual Listener

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Android Oreo offline

I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...". I go through uninstall, delete, check the residual folders, clear, and then do a reinstall and search is back. In the morning I am ...

Newbie

I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...".   I go through uninstall, delete, check the residual folders, clear, and ...

497 Views

0 replies

0 likes

Connectivity issues
  • 497 Views
  • 0 replies
  • 0 likes