Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7367 Views

0 replies

7 likes

  • 7367 Views
  • 0 replies
  • 7 likes

Connection issue with Android and Denon

My Question or Issue Hi guys,I have owned iPhone's for the last number of years and have never had an issue connecting to my Denon 3300.Recently I fancied a change and purchased a Samsung S9 but I can't get it to connect at all,I have the latest firm...

Casual Listener

    My Question or Issue  Hi guys,I have owned iPhone's for the last number of years and have never had an issue connecting to my Denon 3300. Recently I fancied a change and purcha...

282 Views

0 replies

1 likes

  • 282 Views
  • 0 replies
  • 1 likes

Superuser Contribution Instgram Story not available

PlanPremiumCountryGreeceDeviceSamsung Galaxy A5 2017Operating SystemAndroid 8 My Question or IssueIts been quite some time since you added the "share to instagram story" option and i still dont have it.. even my friends who use older worse phones hav...

Casual Listener

Plan Premium Country Greece Device Samsung Galaxy A5 2017 Operating System Android 8   My Question or Issue Its been quite some time since you added the "share to instagram story" opti...

Misogiharae

Casual Listener

648 Views

4 replies

0 likes

  • 648 Views
  • 4 replies
  • 0 likes

Playback issues for local music

PlanPremiumCountryGermany DeviceSamsung galaxy s9 plusOperating SystemAndroid 8.0 My Question or Issue I imported some local files to Spotify on Android. I can play them, but for some Tracks I am having issues with the transition to the next track. I...

Music Fan

  Plan Premium Country Germany    Device Samsung galaxy s9 plus Operating System Android 8.0   My Question or Issue  I imported some local files to Spotify on And...

458 Views

0 replies

1 likes

  • 458 Views
  • 0 replies
  • 1 likes

Spotify not appearing in Galaxy Apps South Korea

PlanPremiumCountry South KoreaDeviceSamsung Galaxy S7 Active/Galaxy WatchMy Question or IssueI live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and want to download the Spotify App through Galaxy Apps, but it isn't ava...

Newbie

Plan Premium Country  South Korea Device Samsung Galaxy S7 Active/Galaxy Watch My Question or Issue I live in South Korea but brought my phone from the US. I purchased a Galaxy Watch and ...

1010 Views

0 replies

2 likes

  • 1010 Views
  • 0 replies
  • 2 likes

Where can I find blocked/hidden songs?

I accidentally blocked a recommended track and now I want to find it .

Newbie

I accidentally blocked a recommended track and now I want to find it .

1764 Views

0 replies

19 likes

  • 1764 Views
  • 0 replies
  • 19 likes

I am unable to pull up the Queue.

DeviceG6Operating SystemAndroid My Question or Issue I select "go to queue" and the screen flickers for a moment and goes right back to the track playing screen. I am can not access it to see whats there even emidiatly adding something to the queue

Newbie

    Device G6 Operating System Android   My Question or Issue  I select "go to queue" and the screen flickers for a moment and goes right back to the track playing screen....

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Concerts section gone after browse button removed

PlanPremiumCountryUKDeviceSony Xperia Operating SystemAndroid My Question or IssueI can't see the 'concerts' section in the spotify app now that the browse button has been removed the most recent update. Spotify own help page states to select the now...

Regular

Plan Premium Country UK Device Sony Xperia    Operating System Android   My Question or Issue I can't see the 'concerts' section in the spotify app now that the browse butto...

KristinM89

Newbie

1491 Views

2 replies

0 likes

Browse
Concerts
  • 1491 Views
  • 2 replies
  • 0 likes

Solved!! I don't have the back button for music?

Plan: FreeDevice: Samsung Galaxy A5 2017Operating System: Android 8.0 My Question or Issue:As the title says, if I want to go back to the previous song I don't have the back button, is just disabled. Why?

Casual Listener

Plan: Free Device: Samsung Galaxy A5 2017 Operating System: Android 8.0   My Question or Issue: As the title says, if I want to go back to the previous song I don't have the back button, is...

Jose_M

Spotify Star

3230 Views

1 replies

1 likes

  • 3230 Views
  • 1 replies
  • 1 likes

Artist Drop Down Selection

I just started a new Spotify account. How do you get to the artist section in which you select artists from a wide selection and then once you've selected someone a load more artists drop down? I can't seem to enable this PlanPremiumCountry UKDeviceL...

Newbie

I just started a new Spotify account. How do you get to the artist section in which you select artists from a wide selection and then once you've selected someone a load more artists drop down? I can...

Jose_M

Spotify Star

583 Views

1 replies

1 likes

  • 583 Views
  • 1 replies
  • 1 likes

Restart required when changing internet source

PlanPremiumCountry uk Devicemoto g4Operating SystemAndroid 8.0 My Question or Issue Quite often a restart is required when going from wifi -> 4G or vica versa whilst spotify is open. When searching for an artist is will take a long time loading and e...

Newbie

Plan Premium Country uk   Device moto g4 Operating System Android 8.0  My Question or Issue  Quite often a restart is required when going from wifi -> 4G or vica versa whil...

281 Views

0 replies

0 likes

  • 281 Views
  • 0 replies
  • 0 likes

Superuser Contribution Equalizer is missing

Country: Sweden Device: Huawei P9Operating System: Android My Question There is no "equalizer" option under Music quality. I reinstall (after rebooting) the app bu still can't see "equalizer".

Newbie

  Country: Sweden   Device: Huawei P9 Operating System: Android    My Question   There is no "equalizer" option under Music quality. I reinstall (after reboo...

Alex

Spotify Legend

990 Views

3 replies

7 likes

  • 990 Views
  • 3 replies
  • 7 likes

Android design problem

Previously, I mentioned this problem on the navigation keys of android have more parts. Now you can see another clearer picture My phone model General Mobile Gm8 Android version is 8.1 oreo. 8.1 When the oreo update came this was the wayIt's in the p...

Regular

   Previously, I mentioned this problem on the navigation keys of android have more parts. Now you can see another clearer picture   My phone model General Mobile Gm8 Android versio...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

Different layout of the app

noPlanFreeCountry LatviaDeviceNokia 5Operating SystemAndroid Oreo My Question or Issue Hello. For some time now the layout of my app has been different than everyone else's I know. This appeared back when I had Premium. Now I can't see the full cover...

Casual Listener

noPlan Free Country  Latvia Device Nokia 5 Operating System Android Oreo   My Question or Issue  Hello. For some time now the layout of my app has been different than everyon...

869 Views

0 replies

0 likes

  • 869 Views
  • 0 replies
  • 0 likes

Restart a playlist

I don't like listening to the suggeseted songs anymore. I want to listen to my playlist. Can someone please tell me how to restart my playlist? Android

Newbie

I don't like listening to the suggeseted songs anymore. I want to listen to my playlist. Can someone please tell me how to restart my playlist?   Android  

5152 Views

0 replies

0 likes

  • 5152 Views
  • 0 replies
  • 0 likes

Auto labeling playlist from albums broken. Instead of Artist and album, gets My playlist #

PlanPremiumCountry SwedenDevice(Nokia Operating System(Android Oreo) My Question or IssueHi! When I save an album as an playlist on my phone and choose not no name it I get something like My playlist #168 (Sarah MacDougall - Grand Canyon) but when I ...

Regular

Plan Premium Country  Sweden Device (Nokia 😎 Operating System (Android Oreo)   My Question or Issue Hi! When I save an album as an playlist on my phone and choose not no nam...

bootstrapbats

Regular

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t turn shuffle off

Very often a like or dislike button appears where usually there is a shuffle button. At this moment my shuffle is on and I want to turn it off. Does anyone know how I can turn off shuffle when this happens? And Is there any way at all to make the lik...

Newbie

Very often a like or dislike button appears where usually there is a shuffle button. At this moment my shuffle is on and I want to turn it off. Does anyone know how I can turn off shuffle when this h...

Katerina

Spotify Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify in Dubai

PlanFreeCountryDubai Device(Samsung Galaxy S6)Operating System(Android Naugat) My Question or IssueI can't log in my account it says "Enjoying you trip? to listen abroad for more that 14 days, tell us where you are at Spotify.com"

Casual Listener

Plan Free Country Dubai  Device (Samsung Galaxy S6) Operating System (Android Naugat)   My Question or Issue I can't log in my account it says "Enjoying you trip? to listen abroad...

Katerina

Spotify Legend

838 Views

1 replies

0 likes

  • 838 Views
  • 1 replies
  • 0 likes

Screen unlocked while playing the app

Device: Sony Xperia SAOperating System: Android 7.0Plan: Premium trial My Question or Issue While the app was on, my phone screen was unlocked and I had to manual lock it again. It happened almost everytimes I play music in Spotify. How can I fix it?...

Newbie

  Device: Sony Xperia SA Operating System: Android 7.0 Plan: Premium trial   My Question or Issue  While the app was on, my phone screen was unlocked and I had to manual loc...

285 Views

0 replies

0 likes

  • 285 Views
  • 0 replies
  • 0 likes

Autoplay Not Working on Android

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or IssueAutoplay not working automatically, stops at the end of the playlist unless I press the next button 6 - 10 times, and then autoplay kicks in, but does ...

Newbie

Plan Premium Country USA   Device Samsung Galaxy Note 9 Operating System Android 8.1.0   My Question or Issue Autoplay not working automatically, stops at the end of the playlist...

622 Views

0 replies

0 likes

  • 622 Views
  • 0 replies
  • 0 likes

Android Auto Playlist Order

PlanPremiumCountryUSA Device(Samsung Galaxy Note 5)Operating System(Android 7.0) My Question:Can you add an option menu to the Android auto gui, so that when I select a playlist from my library, my car plays the songs in a specific order (e.g. date a...

Newbie

Plan Premium Country USA  Device (Samsung Galaxy Note 5) Operating System (Android 7.0)   My Question: Can you add an option menu to the Android auto gui, so that when I select a ...

DrDamage

Music Fan

10576 Views

21 replies

64 likes

Android auto playlist order
  • 10576 Views
  • 21 replies
  • 64 likes