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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

396803 Views

547 replies

35 likes

Account
Free
  • 396803 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8471 Views

0 replies

7 likes

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Why can't I download and play an album I own on Android?

I own this album: https://open.spotify.com/album/5XPaU8w8i5wLRifzZtN3jP This album is in the Spotify database and is unavailable to play, presumably because of licening issues. Every time I try to add my legal, locally stored version of this album to...

Casual Listener

I own this album: https://open.spotify.com/album/5XPaU8w8i5wLRifzZtN3jP   This album is in the Spotify database and is unavailable to play, presumably because of licening issues.   ...

rat_whiskers

Casual Listener

618 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Wrapped 2018 doesn't work and it is so annoyingggg

PlanFree/PremiumCountryArgentina My Question or Issue I have tried in my mobile and my tablet but in the mobile it just appears a black screen that says 1/10 and i can't do anything. In the tablet, it is the lila screen with Also nothing. In dont kno...

Casual Listener

Plan Free/Premium Country Argentina    My Question or Issue  I have tried in my mobile and my tablet but in the mobile it just appears a black screen that says 1/10 and i can't d...

ciza_cz

Casual Listener

7978 Views

11 replies

17 likes

  • 7978 Views
  • 11 replies
  • 17 likes

I can't reinstall Spotify

PremiumFranceWindows 8I have uninstall Spotify because it doesn't work correctly but now i can't réinstall it, when i'm running the SpotifySetup.exe nothing is happening. Someone can help me ?

Newbie

  Premium France Windows 8 I have uninstall Spotify because it doesn't work correctly but now i can't réinstall it, when i'm running the SpotifySetup.exe nothing is happening. Someone can he...

Jᴀᴄᴋ

Roadie

547 Views

1 replies

0 likes

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  • 1 replies
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Gig Goer

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379 Views

0 replies

0 likes

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Superuser Contribution Instgram Story not available

PlanPremiumCountryGreeceDeviceSamsung Galaxy A5 2017Operating SystemAndroid 8 My Question or IssueIts been quite some time since you added the "share to instagram story" option and i still dont have it.. even my friends who use older worse phones hav...

Casual Listener

Plan Premium Country Greece Device Samsung Galaxy A5 2017 Operating System Android 8   My Question or Issue Its been quite some time since you added the "share to instagram story" opti...

Misogiharae

Casual Listener

705 Views

4 replies

0 likes

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album view, back to top/sort by

PlanPremiumCountry AustriaDevice(Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue There are two serious bugs on the Android App. First: when looking at all the albums within an Artist, the app ALWAYS jumps Back to top.Example: Iron M...

Newbie

Plan Premium Country  Austria Device (Samsung Galaxy 9 Operating System Android Oreo   My Question or Issue   There are two serious bugs on the Android App.   Fi...

508 Views

0 replies

0 likes

album
Album view
Back
back to top
to
top
  • 508 Views
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Download quality keeps setting itself to Normal

PlanPremiumCountryUnited States DevicePixel 2 XLOperating SystemAndroid 9 (Pie) My Question or Issue I keep setting my download quality to very high, however every time I check the settings page, it has reverted to Normal. This has now happened multi...

Newbie

Plan Premium Country United States  Device Pixel 2 XL Operating System Android 9 (Pie)    My Question or Issue  I keep setting my download quality to very high, however ...

565 Views

0 replies

0 likes

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Superuser Contribution How do I remove a recently played playlist?

Lately, I've wanted to remove some playlists from my recently played and when I click on them and press the three dots, the remove option isn't there anymore. Maybe it was an update change, however, I thought it wouldn't be removed or something. So, ...

Casual Listener

Lately, I've wanted to remove some playlists from my recently played and when I click on them and press the three dots, the remove option isn't there anymore. Maybe it was an update change, however, ...

Monnie64

Casual Listener

1042 Views

2 replies

0 likes

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Stop spotify app from closing

PlanPremiumCountry DeviceAndroid head unit for car Operating SystemAndroid 7.1 My Question or Issuewhen I leave the Spotify app and go to home screen on the head unit it’s plays in the background for a few seconds then stops how do I fix this ?

Newbie

Plan Premium Country   Device Android head unit for car  Operating System Android 7.1   My Question or Issue when I leave the Spotify app and go to home screen on the head un...

541 Views

0 replies

2 likes

  • 541 Views
  • 0 replies
  • 2 likes

İ payed for premium but i still can't get premium account

İ paid for spotify premium but my account still not switched to premium. Here i have a proof about it.

Newbie

İ paid for spotify premium but my account still not switched to premium. Here i have a proof about it.

Mantisentil

Community Legend

327 Views

1 replies

0 likes

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  • 1 replies
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Passwords

PlanFree/Premium Operating My Question or Issue Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK option...

Casual Listener

Plan Free/Premium   Operating    My Question or Issue  Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK...

Jᴀᴄᴋ

Roadie

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!! Equalizer on Android

Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference. I'd appreciate your answers My Question or Issue

Casual Listener

Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference.   I'd apprecia...

Jᴀᴄᴋ

Roadie

13812 Views

3 replies

0 likes

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  • 3 replies
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Lost song in a library

Hi,Recently I have lost a great song from my library. I don't remember its title or band's name.How can I check whether I dislaked it or removed it unintentionally and how can I add it to my library again? Is there any list of disliked songs?

Newbie

Hi, Recently I have lost a great song from my library. I don't remember its title or band's name. How can I check whether I dislaked it or removed it unintentionally and how can I add it to my...

user-removed

Not applicable

638 Views

1 replies

0 likes

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  • 1 replies
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Playlists' bugged?

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So for the last few days my main playlist (3000+ songs) has been acting very strangely accross all my devices. When I click "Shuffle Play" it ...

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   So for the last few days my main playlist (3...

Jᴀᴄᴋ

Roadie

513 Views

1 replies

0 likes

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  • 1 replies
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Android can't connect to 2015 Mini Cooper

PlanPremiumCountryUSA DeviceXiaomi Mix3Operating System(Android 9) My Question or IssueHi, I have a pretty old car (2015 Mini Cooper Hardtop 4-door) and I don't have the Bluetooth multimedia music connection package on it. When I used my iPhone to co...

Newbie

Plan Premium Country USA   Device Xiaomi Mix3 Operating System (Android 9)   My Question or Issue Hi,    I have a pretty old car (2015 Mini Cooper Hardtop 4-door...

1079 Views

0 replies

0 likes

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Superuser Contribution Podcast - the app doesn't refresh a new episode

I using the Spotify in the Android and the app doesn't refresh a new episode of podcast that I'm signing. I would like to know what is happening, because I know that the podcast has new episode but it doesn't appear on the my Spotify. PlanPremiumCoun...

Newbie

I using the Spotify in the Android and the app doesn't refresh a new episode of podcast that I'm signing. I would like to know what is happening, because I know that the podcast has new episode but i...

dancingcowboy

Casual Listener

5138 Views

2 replies

5 likes

podcast
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Home Mix won't open on mobile

PlanPremiumCountry USADevicePixel 3 XLOperating SystemAndroid My Question or Issue Starting last weekend, my Home Mix playlist won't open on my mobile. It opens for me on my PC and it opens for my fiancee on her mobile and PC, but it doesn't work on ...

Newbie

Plan Premium Country  USA Device Pixel 3 XL Operating System Android   My Question or Issue  Starting last weekend, my Home Mix playlist won't open on my mobile.  It ope...

philljust

Newbie

517 Views

1 replies

1 likes

  • 517 Views
  • 1 replies
  • 1 likes

Spotify on Amazon Kindle Fire not working

Plan: PremiumCountry: UK Device: Amazon Kindle FireOperating System: Android (I think) My Question or IssueI have just downloaded Spotify onto my Kindle Fire and when I open the app all I get is a blank screen> Can you help ?

Newbie

Plan: Premium Country: UK  Device: Amazon Kindle Fire Operating System: Android (I think)   My Question or Issue I have just downloaded Spotify onto my Kindle Fire...

papei_1957

Casual Listener

4894 Views

4 replies

2 likes

  • 4894 Views
  • 4 replies
  • 2 likes

Can I change playlist songs appearance

Can I use "your time capsule playlist" song background/style as my normal playlist songs background

Newbie

Can I use "your time capsule playlist" song background/style as my normal playlist songs background 

582 Views

0 replies

0 likes

  • 582 Views
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song automatically playing when I start the Spotify app

Hello,When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is starting to play out of nowhere.My Android version 7.1 Nouga...

Newbie

Hello, When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is startin...

469 Views

0 replies

0 likes

  • 469 Views
  • 0 replies
  • 0 likes