Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118567 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
238977 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
599900 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
492557 Views
581 replies
42 likes
This is the second time I've had to contact Spotify about this issue.Shuffle play has been deactivated on a few of my playlists. I can play whichever 40 or so songs I choose on a playlist of around 200 songs, but all of my other songs are missing and...
This is the second time I've had to contact Spotify about this issue. Shuffle play has been deactivated on a few of my playlists. I can play whichever 40 or so songs I choose on a playlist of around...
503 Views
0 replies
0 likes
PlanPremiumCountry Every CountryDeviceEvery DeviceOperating SystemEvery OS The song cuts at minute 3:28 and just jumps into the next song. It's pretty annoying since it is my favorite song, could someone please correct this?? Thanks!
Plan Premium Country Every Country Device Every Device Operating System Every OS The song cuts at minute 3:28 and just jumps into the next song. It's pretty annoying since it is...
615 Views
0 replies
1 likes
PlanPremiumCountryUnited States DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0 Application Version Version 8.4.84.874My Question or Issue I've been looking for weeks on how to share music with Instagram Stories. It appears that Apple users can a...
Plan Premium Country United States Device Samsung Galaxy S8+ Operating System Android 8.0 Application Version Version 8.4.84.874 My Question or Issue I've been look...
953 Views
0 replies
1 likes
Plan: PremiumCountry: Canada Device: Samsung Galaxy 9Operating System: not sure My previous phone (Samsung Galaxy S6) had Spotify and I was able to stream content only when connected to Wi-Fi. I upgraded to Premium when I got the S9. I went to Spotif...
Plan: Premium Country: Canada Device: Samsung Galaxy 9 Operating System: not sure My previous phone (Samsung Galaxy S6) had Spotify and I was able to stream content only...
797 Views
0 replies
0 likes
PlanPremiumCountryBrazilDeviceMotorola Moto G5S PlusOperating SystemAndroid Oreo 8.1 My Question or IssueI was using Android Auto on the Xmas travel and I downloaded a playlist because I knew that on Brazil roads the Internet connection is not good. ...
Plan Premium Country Brazil Device Motorola Moto G5S Plus Operating System Android Oreo 8.1 My Question or Issue I was using Android Auto on the Xmas travel and I downloaded a p...
782 Views
0 replies
2 likes
Socorro, não consigo encontrar a opção no aplicativo para baixar as músicas no cartão SD. Antes tinha essa opção mas do nada sumiu. Já desinstalei e intalei de novo mas não reapareceu. Meu celular tem pouca memória interna não posso fazer os download...
Socorro, não consigo encontrar a opção no aplicativo para baixar as músicas no cartão SD. Antes tinha essa opção mas do nada sumiu. Já desinstalei e intalei de novo mas não reapareceu. Meu celular te...
Spotify Star
1502 Views
3 replies
0 likes
PlanPremiumCountry(GB)Operating System(Android 8.0) My Question or IssueI can not search in playlists for specific songs any more I used too but cant now, why is this?
Plan Premium Country (GB) Operating System (Android 8.0) My Question or Issue I can not search in playlists for specific songs any more I used too but cant now, why is this?
Casual Listener
617 Views
1 replies
0 likes
Hi everybody, I've recently changed my mobile phone. On the old one, I don't remember how, I had my playlist directly on my mobile desktop so that simply clicking on it, it would start automatically that list, without having to start tspotify, select...
Hi everybody, I've recently changed my mobile phone. On the old one, I don't remember how, I had my playlist directly on my mobile desktop so that simply clicking on it, it would start autom...
451 Views
0 replies
1 likes
DeviceGalaxy S7 running LineageOSOperating SystemAndroid 7 Nougat My Question or IssueOn my Android device, Spotify sends the mDNS broadcasts over the lo interface due to the following bug in the Spotify mDNS implementation. First, the system's hostn...
Device Galaxy S7 running LineageOS Operating System Android 7 Nougat My Question or Issue On my Android device, Spotify sends the mDNS broadcasts over the lo interface due to the f...
2618 Views
0 replies
15 likes
Musica mudando sozinho, pausando e pulando. Google assistente abre sozinho tamb enquanto ouço musica. ja tentei de tudo. o que devo fazer?
Musica mudando sozinho, pausando e pulando. Google assistente abre sozinho tamb enquanto ouço musica. ja tentei de tudo. o que devo fazer?
Newbie
3238 Views
1 replies
0 likes
My Question or IssueI think I must have done somthing wrong. I had premium but it didnt work so I again got the free version. I cant play songs om my Iphone. It starts - see the file - but I can only listen in a few seconds intil the cirkel is closed...
My Question or Issue I think I must have done somthing wrong. I had premium but it didnt work so I again got the free version. I cant play songs om my Iphone. It starts - see t...
426 Views
0 replies
0 likes
PlanPremiumCountry ColombiaDeviceXiaomi MiBox sOperating SystemAndroid TV 8.1 My Question or Issue I have a tvbox Xiaomi my box, first when I asked Google assistant a song opened Spotify lasted 3 seconds and it closed due to connection error, now it ...
Plan Premium Country Colombia Device Xiaomi MiBox s Operating System Android TV 8.1 My Question or Issue I have a tvbox Xiaomi my box, first when I asked Google assistant...
Newbie
1936 Views
4 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy S9 SMG960FOperating SystemAndroid 8.0.0 Oreo My Question or IssueThe songs keep lagging from time to time, especially the first song I listen to in any playlist (even offline), even if I'm using the phone ...
Plan Premium Country Norway Device Samsung Galaxy S9 SMG960F Operating System Android 8.0.0 Oreo My Question or Issue The songs keep lagging from time to time, especially the first s...
Newbie
2129 Views
1 replies
10 likes
PlanPremiumCountry FranceDeviceHuawei P8 Lite 2017Operating SystemAndroid oreo My Question or Issue I have exactly the same problem than these guys : https://community.spotify.com/t5/Android/Downloaded-music-randomly-deleted/m-p/1476873#M68125 The mu...
Plan Premium Country France Device Huawei P8 Lite 2017 Operating System Android oreo My Question or Issue I have exactly the same problem than these guys : h...
415 Views
0 replies
0 likes
PlanPremium 8.4.84.874Country UKDeviceSamsung Galaxy Tab 3Operating SystemAndriod 4.4.2 My Question or Issue For over 4 weeks now I have not been able to play a radio station from a song choice, which is one of the main features I use. I search for a...
Plan Premium 8.4.84.874 Country UK Device Samsung Galaxy Tab 3 Operating System Andriod 4.4.2 My Question or Issue For over 4 weeks now I have not been able to play a rad...
436 Views
0 replies
2 likes
PlanPremiumCountry United KingdomDevice(Samsung Galaxy S8)Operating System(Android 8.0.0) My Question or Issue For the last couple of weeks everytime I unlock my phone it pauses music from playing. I've tried reinstalling spotify, updating the phone,...
Plan Premium Country United Kingdom Device (Samsung Galaxy S8) Operating System (Android 8.0.0) My Question or Issue For the last couple of weeks everytime I unlock my ph...
614 Views
0 replies
0 likes
Hi! I am very dissapointed at spotify in galaxy watch. You say that please make sure that you have the latest updates installed.. HAVE YOU EVEN ONCE UPDATED SPOTIFY APP IN GALAXY WATCH ?? To the problem itself. 1.I cannot close the app, it dains very...
Hi! I am very dissapointed at spotify in galaxy watch. You say that please make sure that you have the latest updates installed.. HAVE YOU EVEN ONCE UPDATED SPOTIFY APP IN GALAXY WATCH ?? &...
Casual Listener
1902 Views
1 replies
0 likes
PlanPremiumCountryCanada DeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue All of a sudden Spotify no longer sees my SD card. I had thousands of songs saved to it and everything was working earlier today. Tonight it started try...
Plan Premium Country Canada Device Samsung Galaxy S7 Operating System Android Oreo My Question or Issue All of a sudden Spotify no longer sees my SD card. I had thousan...
469 Views
0 replies
0 likes
PlanPremiumCountry USADeviceSamsung J3vOperating SystemAndroid Oreo + Windows 10 My Question or IssueHi all,I listen to spotify exclusively bluetoothing in my car or a remote speaker from my android Samsung J3v phone; However, I find and download new...
Plan Premium Country USA Device Samsung J3v Operating System Android Oreo + Windows 10 My Question or Issue Hi all, I listen to spotify exclusively bluetoothing in m...
Casual Listener
712 Views
2 replies
0 likes
Beforehand the major update to Android Auto in November? We could search for playlists alphabetically within Android Auto. Now, if I can't remember the exact name of the playlist, only that it starts with a certain letter, I have to scroll through my...
Beforehand the major update to Android Auto in November? We could search for playlists alphabetically within Android Auto. Now, if I can't remember the exact name of the playlist, only that it starts...
Regular
488 Views
2 replies
0 likes
