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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375888 Views

541 replies

34 likes

Account
Free
  • 375888 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7542 Views

0 replies

7 likes

  • 7542 Views
  • 0 replies
  • 7 likes

Passwords

PlanFree/Premium Operating My Question or Issue Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK option...

Casual Listener

Plan Free/Premium   Operating    My Question or Issue  Is the password here the same as my playlists? Spotify would not let me login after recent update, had to use FACEBOOK...

Jᴀᴄᴋ

Roadie

310 Views

1 replies

0 likes

  • 310 Views
  • 1 replies
  • 0 likes

Solved!! Equalizer on Android

Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference. I'd appreciate your answers My Question or Issue

Casual Listener

Just got premium on my oneplus 6, and I can't see the equalizer option at all, it just doesn't show. Also, it doesn't sound like changing the sound quality makes any difference.   I'd apprecia...

Jᴀᴄᴋ

Roadie

13726 Views

3 replies

0 likes

  • 13726 Views
  • 3 replies
  • 0 likes

Lost song in a library

Hi,Recently I have lost a great song from my library. I don't remember its title or band's name.How can I check whether I dislaked it or removed it unintentionally and how can I add it to my library again? Is there any list of disliked songs?

Newbie

Hi, Recently I have lost a great song from my library. I don't remember its title or band's name. How can I check whether I dislaked it or removed it unintentionally and how can I add it to my...

user-removed

Not applicable

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Playlists' bugged?

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So for the last few days my main playlist (3000+ songs) has been acting very strangely accross all my devices. When I click "Shuffle Play" it ...

Casual Listener

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   So for the last few days my main playlist (3...

Jᴀᴄᴋ

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Android can't connect to 2015 Mini Cooper

PlanPremiumCountryUSA DeviceXiaomi Mix3Operating System(Android 9) My Question or IssueHi, I have a pretty old car (2015 Mini Cooper Hardtop 4-door) and I don't have the Bluetooth multimedia music connection package on it. When I used my iPhone to co...

Newbie

Plan Premium Country USA   Device Xiaomi Mix3 Operating System (Android 9)   My Question or Issue Hi,    I have a pretty old car (2015 Mini Cooper Hardtop 4-door...

1054 Views

0 replies

0 likes

  • 1054 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast - the app doesn't refresh a new episode

I using the Spotify in the Android and the app doesn't refresh a new episode of podcast that I'm signing. I would like to know what is happening, because I know that the podcast has new episode but it doesn't appear on the my Spotify. PlanPremiumCoun...

Newbie

I using the Spotify in the Android and the app doesn't refresh a new episode of podcast that I'm signing. I would like to know what is happening, because I know that the podcast has new episode but i...

dancingcowboy

Casual Listener

5085 Views

2 replies

5 likes

podcast
  • 5085 Views
  • 2 replies
  • 5 likes

Home Mix won't open on mobile

PlanPremiumCountry USADevicePixel 3 XLOperating SystemAndroid My Question or Issue Starting last weekend, my Home Mix playlist won't open on my mobile. It opens for me on my PC and it opens for my fiancee on her mobile and PC, but it doesn't work on ...

Newbie

Plan Premium Country  USA Device Pixel 3 XL Operating System Android   My Question or Issue  Starting last weekend, my Home Mix playlist won't open on my mobile.  It ope...

philljust

Newbie

490 Views

1 replies

1 likes

  • 490 Views
  • 1 replies
  • 1 likes

Spotify on Amazon Kindle Fire not working

Plan: PremiumCountry: UK Device: Amazon Kindle FireOperating System: Android (I think) My Question or IssueI have just downloaded Spotify onto my Kindle Fire and when I open the app all I get is a blank screen> Can you help ?

Newbie

Plan: Premium Country: UK  Device: Amazon Kindle Fire Operating System: Android (I think)   My Question or Issue I have just downloaded Spotify onto my Kindle Fire...

papei_1957

Casual Listener

4801 Views

4 replies

2 likes

  • 4801 Views
  • 4 replies
  • 2 likes

Can I change playlist songs appearance

Can I use "your time capsule playlist" song background/style as my normal playlist songs background

Newbie

Can I use "your time capsule playlist" song background/style as my normal playlist songs background 

563 Views

0 replies

0 likes

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song automatically playing when I start the Spotify app

Hello,When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is starting to play out of nowhere.My Android version 7.1 Nouga...

Newbie

Hello, When I start the Spotify app on my phone the song I had playing last before closing the app is automatically playing. It is really annoying when I'm at public places and then music is startin...

462 Views

0 replies

0 likes

  • 462 Views
  • 0 replies
  • 0 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the...

490 Views

0 replies

0 likes

  • 490 Views
  • 0 replies
  • 0 likes

Sorting songs in playlist not possible

Plan PremiumCountry Denmark Device(Oneplus 5t)Operating System(Android) My Question or IssueAfter the lastest update fron spotify I can´t sort or filter songs in any of my playlist. I have tried to reinstall app and restart phone but makes no differe...

Newbie

  Plan Premium Country Denmark   Device (Oneplus 5t) Operating System (Android)   My Question or Issue After the lastest update fron spotify I can´t sort or filter songs in...

485 Views

0 replies

1 likes

  • 485 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Offline playlist Samsung Gear S3

Hi, Using Samsung Gear S3. I have installed Spotify and it works well. However as far as I can tell offline playlists are not available. Without this the application is pretty useless to me. Is this on the roadmap? /M

Casual Listener

Hi,   Using Samsung Gear S3. I have installed Spotify and it works well. However as far as I can tell offline playlists are not available. Without this the application is pretty useless to me....

Peter

Spotify Legend

5619 Views

12 replies

17 likes

  • 5619 Views
  • 12 replies
  • 17 likes

Not working: Downloading local music files from my pc to play on mobile Spotify.

PlanPremiumDevicePC and Xiaomi MiA1Operating SystemWindows 7 My Question or Issue HiI have some songs I have on my pc I want to be able to play inside the Spotify app on my mobile phone. These are songs that are not available on Spotify.I have read t...

Casual Listener

Plan Premium Device PC and Xiaomi MiA1 Operating System Windows 7   My Question or Issue  Hi I have some songs I have on my pc I want to be able to play inside the Spotify app on m...

ShaiEzra

Casual Listener

970 Views

3 replies

0 likes

  • 970 Views
  • 3 replies
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Solved!! Honor 8x

Hi, I have problems with your application in my new Honor 8x. In sametimes randomly stops and always after turning in from this top bar of Android, I need to turn application again to work, or wait some time for it to reload itself.I have tried to re...

Casual Listener

Hi,  I have problems with your application in my new Honor 8x. In sametimes randomly stops and always after turning in from this top bar of Android, I need to turn application again to work, or...

Shadow66

Casual Listener

2489 Views

3 replies

2 likes

  • 2489 Views
  • 3 replies
  • 2 likes

Superuser Contribution Certain Song Titles In Disccover Weekly Playlist Accidentally Are In Japanese

Hi everybody, I've been a Spotify Premium listener the past 3 1/2 years & am currently utilizing Spotify on an LG X-Power Android Smartphone. The problem I'm experiencing is as of today for the second time this month, my Discover Weekly playlist has ...

Roadie

Hi everybody, I've been a Spotify Premium listener the past 3 1/2 years & am currently utilizing Spotify on an LG X-Power Android Smartphone. The problem I'm experiencing is as of today for the s...

Peter

Spotify Legend

647 Views

2 replies

1 likes

  • 647 Views
  • 2 replies
  • 1 likes

Can’t find playlist

  My Question or Issue When I make a playlist , the next day its gone 

Newbie

    My Question or Issue  When I make a playlist , the next day its gone  

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Android to PC and PC to android.

PlanPremiumCountryBelgium DevicePC / Samsung S8Operating SystemWindows / Andriod My Question or IssueWhen I switch from my phone to a pc, it continues where I left.But when switching back from PC to phone, it starts playing where I left on my phone i...

Regular

Plan Premium Country Belgium   Device PC / Samsung S8 Operating System Windows / Andriod   My Question or Issue When I switch from my phone to a pc, it continues where I left. B...

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Ads before podcasts

PlanPremiumCountry NorwayDeviceSamsung Galaxy S5 ActiveOperating SystemAndroid Lollipop My Question or Issue I get ads playing before a podcasts on mobile, but when I play the same podcasts on desktop I do not hear any ads. The ads are in norwegian b...

Newbie

Plan Premium Country  Norway Device Samsung Galaxy S5 Active Operating System Android Lollipop   My Question or Issue   I get ads playing before a podcasts on mobile, but wh...

762 Views

0 replies

3 likes

Android
android 5.0
podcast
Premium
  • 762 Views
  • 0 replies
  • 3 likes

Solved!! Where is the button to filter my playlist

PlanFree/PremiumCountry NetherlandsDeviceHuawei P20 ProOperating SystemEmui 8 My Question or Issue Normaly there was a filter button (arrow) to sort my playlist on name or album. But it's removed now? Why?

Casual Listener

Plan Free/Premium Country  Netherlands Device Huawei P20 Pro Operating System Emui 8   My Question or Issue  Normaly there was a filter button (arrow) to sort my playlist on...

fanana

Newbie

4098 Views

5 replies

1 likes

  • 4098 Views
  • 5 replies
  • 1 likes