Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111011 Views

26 replies

3 likes

  • 111011 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

223473 Views

143 replies

11 likes

Android
autoplay
bluetooth
  • 223473 Views
  • 143 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

580539 Views

79 replies

3 likes

  • 580539 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478014 Views

577 replies

40 likes

Account
Free
  • 478014 Views
  • 577 replies
  • 40 likes

Cannot download Spotify onto my (old) Kindle Fire

PlanPremiumCountry GermanyDeviceKindle Fire HD 8.9 (2012)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'd like to get Spotify onto my Kindle Fire (HD 8.9 2012). If I go to spotify.com and try and download the app, I ge...

Casual Listener

Plan Premium Country  Germany Device Kindle Fire HD 8.9 (2012) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'd like to get Spotify o...

MattAhier

Casual Listener

1127 Views

1 replies

1 likes

  • 1127 Views
  • 1 replies
  • 1 likes

play on all devices

My Question or Issueif i play on one of my devices why do i see it on all of my devices?

Casual Listener

    My Question or Issue if i play on one of my devices why do i see it on all of my devices?  

whitecross77

Casual Listener

845 Views

2 replies

0 likes

  • 845 Views
  • 2 replies
  • 0 likes

Storage

PlanPremiumCountryBrazil DeviceLG X ScreenOperating SystemAndroid My Question or Issue I'd like to know why I can't change the storage location to the SD card like I used to do before, now I reinstalled the app and can't do it anymore, so please help...

Newbie

Plan Premium Country Brazil   Device LG X Screen Operating System Android   My Question or Issue  I'd like to know why I can't change the storage location to the SD card lik...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Loat search function from within a playlist?

PlanPremiumCountry UkDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue You can no longer search from within a playlist? This was possible a few months back.

Newbie

Plan Premium Country  Uk Device Samsung Galaxy 9 Operating System Android   My Question or Issue  You can no longer search from within a playlist?  This was possible a f...

AeroZ

Composer

579 Views

1 replies

0 likes

Playlist search
  • 579 Views
  • 1 replies
  • 0 likes

My Android phone and my Roku causing double scrobbles

PlanPremium Country USA DeviceSamsung Galaxy 8+Roku 3 Operating SystemAndroid 8.0.0Latest Roku updates My Question or IssueIf I am playing Spotify via my Roku 3 device, my Galaxy 8+ wants to take over. This results in double scrobbles to last.fm. How...

Regular

Plan Premium   Country  USA   Device Samsung Galaxy 8+ Roku 3   Operating System Android 8.0.0 Latest Roku updates    My Question or Issue If I am playin...

650 Views

0 replies

0 likes

Android 8
last.fm
Last.fm for Spotify
Roku app
  • 650 Views
  • 0 replies
  • 0 likes

Search not working "oops, something went wrong"

So since the last update my search is not working. I have tried reinstalling the app, signing up for beta app, adding Spotify related urls to whitelist in ad blocker, all to no avail. Any ideas? PlanPremiumCountryIreland DeviceOneplus 5tOperating Sys...

Casual Listener

So since the last update my search is not working. I have tried reinstalling the app, signing up for beta app, adding Spotify related urls to whitelist in ad blocker, all to no avail. Any ideas?&nbsp...

Anomaly_XB

Casual Listener

5865 Views

8 replies

0 likes

  • 5865 Views
  • 8 replies
  • 0 likes

La musique se coupe

PlanPremium ( 0,99 3 mois)Country FranceDeviceBlackview BV7000Operating SystemAndroid My Question or Issue J'ai un nouveau téléphone, en lançant une musique, la musique se coupe pendant l'écoute quelques secondes après, et la notification de la musiq...

Casual Listener

Plan Premium ( 0,99 3 mois) Country  France Device Blackview BV7000 Operating System Android   My Question or Issue  J'ai un nouveau téléphone, en lançant une musique, la mus...

980 Views

0 replies

2 likes

  • 980 Views
  • 0 replies
  • 2 likes

App creates new offline device entry daily - removes all downloads.

PlanPremiumCountry GermanyDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue So I've switched from Google Play Music last week and I've been pretty satisfied, apart from this one problem I'm having and can't get rid of.My Spotif...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  So I've switched from Google Play Music last week and I've been p...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

Discover Music Gone

nvm its inside search.. confusing

Casual Listener

nvm its inside search.. confusing

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

No Recent Activity for user

Premium Family USAWindows Desktop, iPod Touch, Samsung Galaxy Tab AWindows 10, iOS 12, Android Oreo I have a new account with 2 new users (and 1 existing user who joined my family plan through my invitiation), as the head of the account, I am followi...

Newbie

Premium Family  USA Windows Desktop, iPod Touch, Samsung Galaxy Tab A Windows 10, iOS 12, Android Oreo    I have a new account with 2 new users (and 1 existing user who joined my ...

1172 Views

0 replies

0 likes

  • 1172 Views
  • 0 replies
  • 0 likes

Spotify stops playing after a few minutes on Nokia 2

I have a Nokia 2 phone running Android 7.1.1 (although this problem has persisted in previous versions). Whenever I run Spotify, the current song will stop playing after a few minutes. The app won't crash - it'll just stop playing. This problem appea...

Casual Listener

I have a Nokia 2 phone running Android 7.1.1 (although this problem has persisted in previous versions). Whenever I run Spotify, the current song will stop playing after a few minutes. The app won't ...

1070 Views

0 replies

2 likes

  • 1070 Views
  • 0 replies
  • 2 likes

Offline music on Samsung Gear S3 - some trakcs do not dowload

PlanPremiumCountry PolandDeviceSamsung Gear S3 FrontierOperating SystemAndroid (paired phone)My Question or Issue I set my device to download the music from one of my playlist (about 150 tracks) according to mlendards post. It works fine for some tra...

Newbie

Plan Premium Country  Poland Device Samsung Gear S3 Frontier Operating System Android (paired phone) My Question or Issue  I set my device to download the music from one of my play...

892 Views

0 replies

4 likes

  • 892 Views
  • 0 replies
  • 4 likes

How do i get the Spotify toolbar to appear on my phone?

On my old Sony phone i had a toolbar on the homescreen and lockscreen of my phone to quickly change songs etc. From that i could also use the 'snext song' feature on my cars bluetooth device which would skip the song.That phone broke and now i'm usin...

Newbie

    On my old Sony phone i had a toolbar on the homescreen and lockscreen of my phone to quickly change songs etc. From that i could also use the 'snext song' feature on my cars bluetooth...

3596 Views

0 replies

3 likes

  • 3596 Views
  • 0 replies
  • 3 likes

shuffle is on Automaticaly

When i say "play my favorite songs" spotify automatically turning shuffle on. But i don't want that!How i can listen without shuffle? (google home and premium account)

Newbie

When i say "play my favorite songs" spotify automatically turning shuffle on. But i don't want that! How i can listen without shuffle?   (google home and premium account)

374 Views

0 replies

0 likes

  • 374 Views
  • 0 replies
  • 0 likes

Cross-fade: phone lags in games when the next song starts playing.

PlanPremiumCountryRomaniaDeviceSamsung A320FLOperating SystemAndroid Oreo My Question or IssueMy device has 2 GB of RAM.12 seconds before the current song ends, the next song kicks in. Right at that moment, the game starts lagging for 1-2 seconds.It'...

Visitor

Plan Premium Country Romania Device Samsung A320FL Operating System Android Oreo   My Question or Issue My device has 2 GB of RAM. 12 seconds before the current song ends, the ne...

444 Views

0 replies

0 likes

  • 444 Views
  • 0 replies
  • 0 likes

S8+ has lost lock screen controls

PlanPremiumCountry DeviceGalaxy S8+Operating System My Question or IssueI recently lost my lock screen controls for Spotify. No updates or changes to phone. They just disappeared. Any ideas how to get them back?

Newbie

Plan Premium Country   Device Galaxy S8+ Operating System     My Question or Issue I recently lost my lock screen controls for Spotify.  No updates or changes to phone....

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

How many more years do we need to wait before shuffle actually works?

PlanPremiumCountryUSA DevicePixel 3Operating SystemAndroid 9 My Question or Issue The following issue has been noted many times in the past by many other Spotify users: The Spotify shuffle feature does not work. It shuffles from only a small subset o...

Newbie

Plan Premium Country USA  Device Pixel 3 Operating System Android 9   My Question or Issue  The following issue has been noted many times in the past by many other Spotify us...

suebisme

Newbie

668 Views

1 replies

3 likes

  • 668 Views
  • 1 replies
  • 3 likes

Spotify not playing through Musiccast

PlanPremiumCountry Australia DeviceYamaha Music Cast Operating System Android My Question or IssueEverything was working perfectly, could open Musiccast on my Android tablet, select Spotify and play music through my Yamaha amp. Then on Christmas Eve ...

Newbie

  Plan Premium Country  Australia  Device Yamaha Music Cast  Operating System  Android   My Question or Issue Everything was working perfectly, could open Mus...

1382 Views

0 replies

0 likes

  • 1382 Views
  • 0 replies
  • 0 likes

Sort playlist thing + bug

PlanPremiumCountryBrazil DeviceMoto Z2 PlayOperating SystemAndroid 8.0 I got really disappointed with the last update, I ALWAYS used the dropdown to sort my playlists and even to remember wich are the new songs that I added, now the dropdown is gone,...

Casual Listener

Plan Premium Country Brazil   Device Moto Z2 Play Operating System Android 8.0   I got really disappointed with the last update, I ALWAYS used the dropdown to sort my playlists an...

heberthbruno

Casual Listener

1051 Views

3 replies

3 likes

  • 1051 Views
  • 3 replies
  • 3 likes

Why is the shuffle suddenly worse than ever?

PlanPremiumCountry UK DeviceMoto G5Operating SystemAndroid My Question or Issue In the past month I've noticed that the shuffle feature on my Android device, for all songs rather than a Playlist, plays the same set of recently added songs without var...

Casual Listener

Plan Premium Country  UK   Device Moto G5 Operating System Android   My Question or Issue  In the past month I've noticed that the shuffle feature on my Android device,...

Wintersoldier_7

Casual Listener

1339 Views

2 replies

2 likes

  • 1339 Views
  • 2 replies
  • 2 likes