Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194969 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194969 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536318 Views

78 replies

3 likes

  • 536318 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440191 Views

565 replies

37 likes

Account
Free
  • 440191 Views
  • 565 replies
  • 37 likes

Solved!! I cant search up or reorder the songs on my playlist since last android update

Since spotify updated last month( Galaxy S8), I cant search up songs on my playlist or reorder the structure of my playlist. For example, by artist, title and recently added. Its really annoying me and any help would be much appreciated.

Newbie

Since spotify updated last month( Galaxy S8), I cant search up songs on my playlist or reorder the structure of my playlist. For example, by artist, title and recently added. Its really annoying me a...

AeroZ

Composer

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

MNC1

Gig Goer

1293 Views

8 replies

0 likes

  • 1293 Views
  • 8 replies
  • 0 likes

Micro losses using an Android smartphone and a loudspeaker UE Boom2

Subscription : Premium Country : France Device : smartphone Nexus 5 (from Google) with Android 6.0.1, not possible to upgrade itUsed with a loudspeaker Ultimate Ear Boom 2So there is a wifi link between the internet box and the Nexus 5 and a bluetoot...

Music Fan

Subscription : Premium     Country : France   Device : smartphone Nexus 5 (from Google) with Android 6.0.1, not possible to upgrade it Used with a loudspeaker Ultimate E...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Galaxy S8 songs stop playing randomly for several seconds

Premium plan USA Samsung Galaxy S8 Android Oreo. Recently Spotify simply stops playing for several seconds at random intervals. I have no problems with my Samsung Tab A also using Oreo.

Newbie

Premium plan   USA   Samsung Galaxy S8   Android Oreo.   Recently Spotify simply stops playing for several seconds at random intervals. I have no problems with my Samsung ...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Sorting Playlists

PlanPremiumCountry USADeviceSamsung Galaxy A6 My Question or Issue Lately I have been unable to sort playlists by artist. The only way it sorts is Z-A. I have premium

Newbie

Plan Premium Country  USA Device Samsung Galaxy A6   My Question or Issue  Lately I have been unable to sort playlists by artist. The only way it sorts is Z-A. I have premium&n...

298 Views

0 replies

1 likes

  • 298 Views
  • 0 replies
  • 1 likes

Spotify is permanent delete all downloaded songs

Plan:PremiumCountry:TurkeyDevice:Samsung Galaxy J7 Prime (sd:Sandisk ultra 8gb)Operating System: Android Oreo(8.1) My Question or IssueHello,I generally use spotify on offline mode and upload the songs on the sd card. When i am offline, phone deletes...

Newbie

Plan:Premium Country:Turkey Device:Samsung Galaxy J7 Prime (sd:Sandisk ultra 8gb) Operating System: Android Oreo(8.1)   My Question or Issue Hello, I generally use spotify on of...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

Chromecast app messed up Spotify

I installed an app to cast YouTube videos to my TV because YouTube TV is only available in the US and I am from Europe. Somehow this messed up my Spotify and it keeps saying that I am listening to some random music on Galaxy Note8 (I don't even own s...

Newbie

I installed an app to cast YouTube videos to my TV because YouTube TV is only available in the US and I am from Europe. Somehow this messed up my Spotify and it keeps saying that I am listening to so...

songassistant

Composer

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Playlist Sorting Issues

PlanPremiumCountry United StatesDeviceLG G5Operating SystemAndroid Oreo My Question or Issue The lastest update has caused serious issues with the playlists. On top relocating the search feature to a separate menu, making easily searching for things ...

Newbie

Plan Premium Country  United States Device LG G5 Operating System Android Oreo   My Question or Issue  The lastest update has caused serious issues with the playlists. O...

668 Views

0 replies

5 likes

search in playlist
Sort Songs in Playlist
  • 668 Views
  • 0 replies
  • 5 likes

Playlist not available, though most songs are

PlanPremiumCountry DenmarkDeviceHuawei P10, Huawei P9 Lite, Huawei P20 LiteOperating SystemAndroid 6, Android 7, Android 8 My Question or IssueSo. I'm trying to fix my fathers Spotify. Way back he had his entire music collections in ITunes. Some time...

Newbie

  Plan Premium Country  Denmark Device Huawei P10, Huawei P9 Lite, Huawei P20 Lite Operating System Android 6, Android 7, Android 8   My Question or Issue So. I'm trying to ...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Spotify Free Mobile Can't Shuffle

So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which song it plays, and can rewind the song, which is s...

Newbie

So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which...

Mstanley262

Regular

611 Views

1 replies

1 likes

  • 611 Views
  • 1 replies
  • 1 likes

Keine Coveranzeige im Auto

Meine Frage oder Ausgabe Hallo habe keine Coveranzeige im Auto in gross ja aber nicht klein.Habe Android Auto.Bei der geteilelten Ansicht Cover und Navigation habe ich kein Bild.Ich habe es mal mit einem iphone probiert weil ich eigentlich beide Syst...

Newbie

    Meine Frage oder Ausgabe  Hallo habe keine Coveranzeige im Auto in gross ja aber nicht klein.Habe Android Auto.Bei der geteilelten Ansicht Cover und Navigation habe ich kein Bil...

821 Views

0 replies

0 likes

  • 821 Views
  • 0 replies
  • 0 likes

no radio

I have lost a radio feature on my android app. I have version 8.4.84.874 on my device. I am a premium user, and radio feature does exist on my deskop and iOS devices. I use radio *very much*. What is going on, how can I get my radio back? Thanks

Casual Listener

I have lost a radio feature on my android app. I have version 8.4.84.874 on my device.   I am a premium user, and radio feature does exist on my deskop and iOS devices.   I use radio *v...

mclaughj

Regular

1009 Views

5 replies

1 likes

Android
Radio
  • 1009 Views
  • 5 replies
  • 1 likes

Phone restarts whenever I go into Spotify

My phone started to restart when I was listening to music and it's got worse. My Huawei P10 Lite now always restarts whenever I try to go into Spotify and I have even tried to uninstall it but that also restarts my phone. Does anybody know how to fix...

Newbie

My phone started to restart when I was listening to music and it's got worse. My Huawei P10 Lite now always restarts whenever I try to go into Spotify and I have even tried to uninstall it but t...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Not all favourite songs showing on Android

PlanFreeCountry United KingdomDeviceMotorola Moto G5Operating SystemAndroid Oreo (8.1.0) My Question or Issue I have a lot of songs (not sure of the exact number) saved to my 'Favourite Songs', and all of these songs show when using the Web Player an...

Newbie

Plan Free Country  United Kingdom Device Motorola Moto G5 Operating System Android Oreo (8.1.0)   My Question or Issue  I have a lot of songs (not sure of the exact number) s...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

I can't share music on spotify

PlanFreeCountry (Panamá)Device(Samsung Galaxy Tab 4)Operating System(Android) My Question or Issue I can not share the music to any social network just let me share the albums or the artists. What should I do to solve it?

Newbie

Plan Free Country  (Panamá) Device (Samsung Galaxy Tab 4) Operating System (Android)   My Question or Issue  I can not share the music to any social network just let me share...

284 Views

0 replies

0 likes

  • 284 Views
  • 0 replies
  • 0 likes

Spotify is turning on itself

Hi. Being honest I don't know What to do. Spotify is turning on itself and starting to play only one album on a web player. Ex. I'm waking up, taking my phone and I see that is turned on. For all the time the same album, never something else. I logge...

Casual Listener

Hi.  Being honest I don't know What to do. Spotify is turning on itself and starting to play only one album on a web player. Ex. I'm waking up, taking my phone and I see that is turned on.&nbsp...

Falkor

Casual Listener

628 Views

2 replies

0 likes

  • 628 Views
  • 2 replies
  • 0 likes

Kids mode or multiple accounts

PlanPremiumCountryNorwayDevice(Samsung, Android devices)Operating System(Android Oreo) My Question or IssueWe should be able to either have children mode with seperate track history and music suggestions, or multiple accounts on one device.

Newbie

Plan Premium Country Norway Device (Samsung, Android devices) Operating System (Android Oreo)   My Question or Issue We should be able to either have children mode with seperate t...

476 Views

0 replies

1 likes

Kids mode
multiple accounts on one device
  • 476 Views
  • 0 replies
  • 1 likes

Spotify (Premium) switches Playlist randomly

PlanPremiumCountryGermanyDeviceLG G6Operating SystemAndroid Oreo My Question or IssueI use Spotify for training, either running or at the gym. I have created special playlists for it or put on ready-to-use playlists as favorites and downloaded the ti...

Casual Listener

Plan Premium Country Germany Device LG G6 Operating System Android Oreo   My Question or Issue I use Spotify for training, either running or at the gym. I have created special pla...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Playlist changes when switching from PC (Windows) to mobile (Android)

My playlist changes when I switch over to mobile from my PC. It becomes more limited (smaller playlist), but goes back to the full playlist when I open the spotify app on Windows PC.

Newbie

  My playlist changes when I switch over to mobile from my PC. It becomes more limited (smaller playlist), but goes back to the full playlist when I open the spotify app on Windows PC. 

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

How to block a device from connecting to mine

My Question or Issue Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone else music on my phone. It's supper annoying. I want to listen to my music...

Newbie

    My Question or Issue  Ever time I I use Spotify at my gym I use the gym wifi. When I do this my device connects to others and all of a sudden I find myself listening to someone ...

889 Views

0 replies

0 likes

  • 889 Views
  • 0 replies
  • 0 likes