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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118569 Views

27 replies

4 likes

  • 118569 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

238990 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 238990 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599906 Views

79 replies

3 likes

  • 599906 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492564 Views

581 replies

42 likes

Account
Free
  • 492564 Views
  • 581 replies
  • 42 likes

Stops playing across echo speaker group

PlanPremiumCountry USADeviceGalaxy note 5 and 3 echoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Music randomly stops playing across the speaker group. I have to push pause in the spotify app. Then play. Only plays for...

Casual Listener

Plan Premium Country  USA Device Galaxy note 5 and 3 echo Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Music randomly stops playing a...

2003emu

Casual Listener

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Voice stopping problem

PlanPremium DeviceAsus zenfone 5 Operating SystemAndroid pie My Question or Issue Hello I have been having some a issue after update to Android 9.0 If have some notifications in "do not disturb" or in silence mode Spotify has stopping point in time H...

Casual Listener

  Plan Premium     Device Asus zenfone 5  Operating System Android pie   My Question or Issue  Hello I have been having some a issue after update to Android 9...

emmreunal

Casual Listener

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

No podcast option available

PlanPremiumCountry EgyptDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueThere is not a podcast option showing in browse or search even if I search for a podcast, is there any restrication on country or software, I don't have any app upd...

Newbie

  Plan Premium Country  Egypt Device OnePlus 6T Operating System Android 9   My Question or Issue There is not a podcast option showing in browse or search even if I search ...

383 Views

0 replies

2 likes

  • 383 Views
  • 0 replies
  • 2 likes

Spotify Premium not working on Android (HTC Desire 12+)

PlanPremiumCountryCzech Republic Device(HTC Desire 12+) My Question or IssueMy premium account is not working on my Android phone, works completely fine on my computer. Please help.

Newbie

  Plan Premium Country Czech Republic   Device (HTC Desire 12+)   My Question or Issue My premium account is not working on my Android phone, works completely fine on my comp...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Audio options and offline listening not available in premium

PlanPremiumCountryGermany My Question or IssueI had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer audio options and the option to listen offline anymore (some other options hav...

Casual Listener

Plan Premium Country Germany     My Question or Issue I had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer au...

331 Views

0 replies

0 likes

  • 331 Views
  • 0 replies
  • 0 likes

Sort playlist error since update to android app ver. 8.4.84.874

PlanPremium DeviceSamsung Galaxy S8 Plus, Oppo F7, Samsung Note 8. Operating SystemAndroid Oreo 8.1. IssueSort playlist always displays descending results, no matter if we choose ascending, sort always displays descending, but if we close the current...

Newbie

Plan Premium   Device Samsung Galaxy S8 Plus, Oppo F7, Samsung Note 8.   Operating System Android Oreo 8.1.   Issue Sort playlist always displays descending results, no ...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution One Plus sharing issues

PlanPremiumCountryItalyDeviceOne Plus 6 A6003Operating SystemAndroid 9 (OxygenOS 9.0.2) My Question or IssueHi everybody, I've noticed that the "share" function of my mobile application does not work on my One Plus.When I try to share something on Fa...

Casual Listener

Plan Premium Country Italy Device One Plus 6 A6003 Operating System Android 9 (OxygenOS 9.0.2)   My Question or Issue Hi everybody,   I've noticed that the "share" function of m...

Katerina

Spotify Legend

891 Views

3 replies

0 likes

  • 891 Views
  • 3 replies
  • 0 likes

completely different song plays in Android app

PlanFreeCountry USA DeviceMultipleOperating SystemAndroid, multiple My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I've never heard of, while displaying info for a song on my playlist. Weirdest thing is tha...

Newbie

Plan Free Country USA   Device Multiple Operating System Android, multiple     My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I'...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Problema con la interfaz en mi cuenta premium

Compré Spotify premium e inicié sesión, pero me aparece la interfaz antigua:( y si cambio de cuenta, o pongo otra aparece la interfaz nueva, necesito que lo srreglen:(PlanPremiunCountry ChileDeviceMoro g6 playOperating SystemAndroid 8.0 No se me actu...

Newbie

Compré Spotify premium e inicié sesión, pero me aparece la interfaz antigua:( y si cambio de cuenta, o pongo otra aparece la interfaz nueva, necesito que lo srreglen:( Plan Premiun Country  ...

1328 Views

0 replies

7 likes

  • 1328 Views
  • 0 replies
  • 7 likes

How to save a Station???

Ok, I used to save stations and now I can't. It used to have a "save station" option. Please, help me!Ok, eu costumava salvar estações e agora não. Costumava ter a opção de salvar a estação. Por favor, me ajudem!PlanPremiumCountry BrazilDeviceSamsung...

Newbie

Ok, I used to save stations and now I can't. It used to have a "save station" option. Please, help me! Ok, eu costumava salvar estações e agora não. Costumava ter a opção de salvar a estação. Por fa...

930 Views

0 replies

9 likes

Radio
save
save station
station
  • 930 Views
  • 0 replies
  • 9 likes

Volume goes up and down

Volume goes up and down when using headphones or bluetooth devices in my Samsung Galaxy J3PlanPremiumCountry BrazilDeviceSamsung Galaxy J3Operating SystemAndroid 5.1.1 My Question or Issue I'm not sure, but i think it only happens in downloaded music...

Newbie

Volume goes up and down when using headphones or bluetooth devices in my Samsung Galaxy J3 Plan Premium Country  Brazil Device Samsung Galaxy J3 Operating System Android 5.1.1   M...

496 Views

0 replies

0 likes

  • 496 Views
  • 0 replies
  • 0 likes

Spotify app.

Plan Family premium plan CountryUSA DeviceMotorola Moto Z Driod I'm wondering if anyone else is having my issue. My issue and what I need help with is with the Spotify app on my Android phone. My information is listed above, what happens when I try t...

Newbie

  Plan  Family premium plan   Country USA   Device Motorola Moto Z Driod   I'm wondering if anyone else is having my issue. My issue and what I need help with is w...

426 Views

0 replies

0 likes

  • 426 Views
  • 0 replies
  • 0 likes

Not Every Song Saved Appears in My "Songs" tab.

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid 7.0 Nougat My Question or Issue Before I start I'm going to get something out of the way. I have already logged out and in, and re-installed the app numerous times so don't even ...

Newbie

  Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System Android 7.0 Nougat   My Question or Issue  Before I start I'm going to get something out of the...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Can't turn on shuffle mode or repeat mode

I have come across some playlists wich don't have forced shuffle but I can't turn it back on and turn on repeat mode. (Can't locate the buttons at the place they used to be [see attachment])PlanFreeDeviceCubot King Kong 3Operating SystemAndroid 8.1 O...

Newbie

I have come across some playlists wich don't have forced shuffle but I can't turn it back on and turn on repeat mode. (Can't locate the buttons at the place they used to be [see attachment]) Plan F...

582 Views

0 replies

1 likes

  • 582 Views
  • 0 replies
  • 1 likes

Spotify adding songs to my playlists!

Spotify adds songs to my playlists on mobile, and it's really annoying. Could anyone tell me how to disable this feature or if it is not possible? As you can see in the picture, there are two tabs and one is called 'we added'. Is there a way to disab...

Newbie

Spotify adds songs to my playlists on mobile, and it's really annoying. Could anyone tell me how to disable this feature or if it is not possible? As you can see in the picture, there are two tabs an...

NitinJain

Regular

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

playlist on spotify command android google home

to play your own playlists just say: Play My Playlist + the name of your list. Works fine 4 me.

Newbie

to play your own playlists just say: Play My Playlist + the name of your list.   Works fine 4 me.    

391 Views

0 replies

0 likes

  • 391 Views
  • 0 replies
  • 0 likes

Samsung Music Spotify integration

Hello! I've been taking a look to the new Samsung Music app, that now supports Spotify. And my question is about how they play together. Will the actual Samsung Music app play music from the Spotify database, or will it just take you to the Spotify a...

Newbie

Hello! I've been taking a look to the new Samsung Music app, that now supports Spotify. And my question is about how they play together. Will the actual Samsung Music app play music from the Spotify ...

1100 Views

0 replies

4 likes

Android
Other
  • 1100 Views
  • 0 replies
  • 4 likes

Could PC local files be linked to Spotify's own servers?

PlanPremiumCountry UKDeviceGoogle Pixel XL2Operating SystemAndroid Pie & Windows 10 I have 10's of thousands of music files on my pc and in an ideal world it would be great to access any of them from my phone or any of my mobile devices, but if I und...

Music Fan

  Plan Premium Country  UK Device Google Pixel XL2 Operating System Android Pie & Windows 10  I have 10's of thousands of music files on my pc and in an ideal world it wou...

671 Views

0 replies

2 likes

  • 671 Views
  • 0 replies
  • 2 likes

Superuser Contribution Problema con autorización apps 3ros

Quiero autorizar el uso de mi cuenta a una aplicación externa pero me aparece logeada una cuenta la cual ya no uso y de la cual no recuerdo ni el correo. El problema es que no hay una opcion en moviles que diga "¿No eres tú?" o "Salir" (en un navegad...

Regular

  Quiero autorizar el uso de mi cuenta a una aplicación externa pero me aparece logeada una cuenta la cual ya no uso y de la cual no recuerdo ni el correo. El problema es que no hay u...

Peter

Spotify Legend

954 Views

3 replies

0 likes

  • 954 Views
  • 3 replies
  • 0 likes