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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202215 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202215 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546918 Views

78 replies

3 likes

  • 546918 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454767 Views

571 replies

38 likes

Account
Free
  • 454767 Views
  • 571 replies
  • 38 likes

Songs wont play

PlanPremiumCountry United statesDevice(Samsung Galaxy 9)Operating System Android My Question or Issue So I started to notice certain songs wont play, that used to play before. Everytime I select certain songs, and theres quite a few the more I look, ...

Newbie

Plan Premium Country  United states Device (Samsung Galaxy 9) Operating System  Android   My Question or Issue  So I started to notice certain songs wont play, that used...

504 Views

0 replies

0 likes

Help
  • 504 Views
  • 0 replies
  • 0 likes

Android stuck in portrait

PlanPremiumCountry USA DeviceLG V20Operating SystemAndroid Nougat My Question or IssueThe screen which displays the album art will not shift to landscape. It is always stuck in portrait. Any other screen within the app functions and rotates just as e...

Newbie

Plan Premium Country  USA  Device LG V20 Operating System Android Nougat   My Question or Issue The screen which displays the album art will not shift to landscape. It is alw...

494 Views

0 replies

1 likes

  • 494 Views
  • 0 replies
  • 1 likes

Search does not work

PlanPremiumCountryUSDeviceNexus 6Operating SystemAndroid Oreo My Question or IssueThe search function in the Android mobile app has stopped working. After exhaustive searching and trying all suggested solutions, it continues to not work. Steps taken ...

Regular

Plan Premium Country US Device Nexus 6 Operating System Android Oreo   My Question or Issue The search function in the Android mobile app has stopped working. After exhaustive sea...

Noah

Community Legend

3134 Views

16 replies

0 likes

broken
Search
  • 3134 Views
  • 16 replies
  • 0 likes

There needs to be an option to go online on the login screen

The problem I'm experiencing isn't new, as a quick Google search has shown me, in fact, there have been multiple people reporting this issue over the last years. For whatever arcane reason, I was logged out of my account on my Android phone (Samsung ...

Newbie

The problem I'm experiencing isn't new, as a quick Google search has shown me, in fact, there have been multiple people reporting this issue over the last years.   For whatever arcane reason, ...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

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Gig Goer

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335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes

Solved!! Where Setting for Storage SD card?

PlanPremiumCountryMalaysia DeviceOppo A3sOperating SystemAndroid 8.1 My Question or Issue Hello, after updating the spotify app in android, before that the spotify you can set the download song where to download in "internal memory" or in SD card "Ex...

Casual Listener

Plan Premium Country Malaysia  Device Oppo A3s Operating System Android 8.1   My Question or Issue  Hello, after updating the spotify app in android, before that the spotify ...

sinxhack

Casual Listener

1673 Views

5 replies

0 likes

  • 1673 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify on Android headunit starts off with "no internet connection"

Whenever i go driving, i use Spotify as my default music player. More often than not, i play files from downloaded albums and/or downloaded playlists.This used to work fine, as in when i stopped my car, the headunit would go to sleep, and when i retu...

Casual Listener

Whenever i go driving, i use Spotify as my default music player. More often than not, i play files from downloaded albums and/or downloaded playlists. This used to work fine, as in when i stopped my...

Peter

Spotify Legend

2232 Views

5 replies

2 likes

  • 2232 Views
  • 5 replies
  • 2 likes

Incorrect Storage Stats

PlanPremiumCountry CanadaDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueI'm getting conflicting storage statistics between the Android storage results and the Spotify app. What's going on? The image with the yellow lines is a cropped sc...

Casual Listener

Plan Premium Country  Canada Device OnePlus 5 Operating System Android 9   My Question or Issue I'm getting conflicting storage statistics between the Android storage results and ...

388 Views

0 replies

0 likes

Incorrect Storage Statistics
  • 388 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant search songs

My Question or IssueEvery time i go to a playlist and click on add songs and go to search for one, the search bar closes and goes back to the playlist cover. I can search for a song and add it to a playlist from the home page but it doesnt actually g...

Casual Listener

  My Question or Issue Every time i go to a playlist and click on add songs and go to search for one, the search bar closes and goes back to the playlist cover. I can search for a song and add...

Peter

Spotify Legend

637 Views

3 replies

0 likes

  • 637 Views
  • 3 replies
  • 0 likes

Google assistant does not recognize me as premium account holder

Google Pixel 3 XLAndroid 9Spotify V 8.4.84.874 - Premium I am trying to use google assistant with my new phone, but it will not recognize me as a premium account holder. For example, when I tell Google assistant to play a specific song, it says "Choo...

Newbie

Google Pixel 3 XL Android 9 Spotify V 8.4.84.874 - Premium   I am trying to use google assistant with my new phone, but it will not recognize me as a premium account holder. For example, whe...

999 Views

0 replies

2 likes

google
Google Assistant
pixel
Premium
  • 999 Views
  • 0 replies
  • 2 likes

Albums playing in a in random order when requesting via Google assistant

This drives me insane when driving and using Spotify hands free. - I'll say Google, 'play the album dark side of the moon'. - Spotify will say 'ok' - Then start playing track 6 followed be track 2 etc - I'll say 'why the f... would I want to listen t...

Regular

This drives me insane when driving and using Spotify hands free.    - I'll say Google, 'play the album dark side of the moon'.     - Spotify will say 'ok'   - Then...

395 Views

0 replies

0 likes

google
  • 395 Views
  • 0 replies
  • 0 likes

Samsung Galaxy watch says needs update?

Plan PremiumCountry USADeviceSamsung Galaxy s9+ and Samsung Galaxy WatchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to get the watch and phone to play nice. First the remote feature wasn't working, I tried to in...

Newbie

Plan  Premium Country     USA Device Samsung Galaxy s9+ and Samsung Galaxy Watch Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

362 Views

0 replies

0 likes

  • 362 Views
  • 0 replies
  • 0 likes

Cuando escucho una canción en spotify se para por momentos y luego continua

Hace un tiempo, cada vez que escucho una canción en spotify, se para por momentos y luego sigue sonando.Se ha vuelto totalmente molesto estar con este problema.He desinstalado ya la aplicación y la he vuelto a instalar, aun así no veo ningún tipo de ...

Newbie

Hace un tiempo, cada vez que escucho una canción en spotify, se para por momentos y luego sigue sonando.Se ha vuelto totalmente molesto estar con este problema.He desinstalado ya la aplicación y la h...

268 Views

0 replies

0 likes

  • 268 Views
  • 0 replies
  • 0 likes

Offline tracks added on Desktop play at double speed in Android App

PlanPremiumCountrySpainDeviceLG K7Operating SystemAndroid 5.1 My Question or IssueAbout a month ago I purchased a Premium for Students plan. In my playlists I have a large number of offline songs that I added from the Desktop application, and they pl...

Newbie

Plan Premium Country Spain Device LG K7 Operating System Android 5.1   My Question or Issue About a month ago I purchased a Premium for Students plan. In my playlists I have a large nu...

beckishort

Newbie

454 Views

1 replies

1 likes

  • 454 Views
  • 1 replies
  • 1 likes

Wifi speaker has gone from app after changing new router.

PlanPremiumCountry ThailandDeviceNote8 with Klipsch The Three speakerOperating SystemAndroid My Question or Issue Everything of wifi play went good. since I have changed new router yesterday, I have lost my speaker in the app list.For Speaker's app, ...

Casual Listener

Plan Premium Country  Thailand Device Note8 with Klipsch The Three speaker Operating System Android   My Question or Issue  Everything of wifi play went good. since I have ch...

KrisdaW

Casual Listener

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Android Oreo offline

I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...". I go through uninstall, delete, check the residual folders, clear, and then do a reinstall and search is back. In the morning I am ...

Newbie

I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...".   I go through uninstall, delete, check the residual folders, clear, and ...

479 Views

0 replies

0 likes

Connectivity issues
  • 479 Views
  • 0 replies
  • 0 likes

Google Maps Spotify Integration

PlanremiumCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I follow the instructions for enabling Spotify controls on Google maps, but "show media playback controls" does not show up with the rest of my controls. A...

Newbie

  Plan remium Country  USA Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I follow the instructions for enabling Spotify controls ...

688 Views

0 replies

0 likes

controls
google maps
Maps
  • 688 Views
  • 0 replies
  • 0 likes

Superuser Contribution spotify search: 'an error occurred, it didn't work please try again'

HiPlanPremiumCountryItaly DeviceGoogle Nexus 5Operating SystemAndroid 6.0.1My Question or IssueEvery time I'm playing a song and search for a new one the search function does not work and it gives a blank screen with an error message (please see atta...

Casual Listener

Hi Plan Premium Country Italy  Device Google Nexus 5 Operating System Android 6.0.1 My Question or Issue Every time I'm playing a song and search for a new one the search fun...

Katerina

Spotify Legend

2271 Views

4 replies

1 likes

Search
  • 2271 Views
  • 4 replies
  • 1 likes

controlling volume from second device

Spotify PremiumNetherlands I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone.What I can't do, I can't control the volume when the source is my Samsung Tab A using t...

Regular

Spotify Premium Netherlands   I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone. What I can't do, I ca...

632 Views

0 replies

0 likes

second device
Volume Control
  • 632 Views
  • 0 replies
  • 0 likes

Help with playlist submissions

Is it possible to add already released tracks to user playlists? What is the best way to grow your monthly listeners?

Gig Goer

Is it possible to add already released tracks to user playlists?   What is the best way to grow your monthly listeners?          

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes