Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I want to enter the beta program for android but it isn't available anywhere. I've been using Spotify for more than three years (since it became available in my country). Am i looking in the wrong place? Where can i apply?
I want to enter the beta program for android but it isn't available anywhere. I've been using Spotify for more than three years (since it became available in my country). Am i looking in the ...
Spotify Star
913 Views
1 replies
0 likes
PlanPremiumCountry Belgium Device(iPhone 8, Samsung J7, Desktop) My Question or IssueSince 2 days when i click on the "next" button, the next song does not start at the beginning but more or les where the previous one stopped at. Once song did start ...
Plan Premium Country Belgium Device (iPhone 8, Samsung J7, Desktop) My Question or Issue Since 2 days when i click on the "next" button, the next song does not start at t...
Casual Listener
1437 Views
1 replies
3 likes
PlanPremiumCountryUSADevicePixel XLOperating SystemAndroid My Question or IssueI'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to only use data on wifi. However, every week, when the above playlists change, i...
Plan Premium Country USA Device Pixel XL Operating System Android My Question or Issue I'm a regular user of the Discover Weekly and Release Radar playlists. I have spotify set to on...
484 Views
0 replies
0 likes
PlanPremiumCountry UsDeviceSamsung Galaxy S8+Operating SystemAndroid My Question or Issue After upgrading to Spotify 8.4.77.779 I can no longer play more than one song from search. Prior to the update, I would search "(artist) Christmas" and it would...
Plan Premium Country Us Device Samsung Galaxy S8+ Operating System Android My Question or Issue After upgrading to Spotify 8.4.77.779 I can no longer play more than one s...
398 Views
0 replies
1 likes
PlanPremiumCountry DeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or IssueI suffer from a lot of stuttering when using the Spotify Android app in combination with my Sony WH-1000XM2 headphones using the LDAC audio codec. Did anyone hav...
Plan Premium Country Device Huawei P20 Pro Operating System Android 8.1.0 My Question or Issue I suffer from a lot of stuttering when using the Spotify Android app ...
Spotify Legend
5711 Views
3 replies
0 likes
PlanPremiumCountry USDeviceGoogle Pixel XLOperating SystemAndroid 9 Pie My Question or IssueWhen listening to a podcast, after pausing for a period of time, the podcast restarts.
Plan Premium Country US Device Google Pixel XL Operating System Android 9 Pie My Question or Issue When listening to a podcast, after pausing for a period of time, the podcast ...
Spotify Legend
880 Views
1 replies
1 likes
Plan Free/Premium - Premium ainda não ativoad Country Brasil Device Motorola Operating System Android My Question or Issue Ola, boa tarde. Efetuei a solicitação do pacote Premium para minha conta porém até o momento não foi ativado. Recebi no dia seg...
Plan Free/Premium - Premium ainda não ativoad Country Brasil Device Motorola Operating System Android My Question or Issue Ola, boa tarde. Efetuei a solici...
Spotify Legend
417 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or Issue When clicking on an album in the Android application, I am notnbrought to the album page but I see a loading icon. The loading icon does not disappear. If I th...
Plan Premium Country US Device Google Pixel XL Operating System Android Pie My Question or Issue When clicking on an album in the Android application, I am notnbrought ...
Casual Listener
814 Views
2 replies
0 likes
PlanPremium CountryUSA DevicePixel 2 Operating SystemAnrdoid 9 My Question or IssueShuffle play has been acting up lately. Any time I try to play all the songs in my library on shuffle, the randomness runs dry very quickly. Clicking "Shuffle Play" wi...
Plan Premium Country USA Device Pixel 2 Operating System Anrdoid 9 My Question or Issue Shuffle play has been acting up lately. Any time I try to play al...
Spotify Legend
354 Views
1 replies
0 likes
Ok, so I'll get right into the point. As a free user, I can see you are very limited. Like come on, we can't even choose to play the song we are looking for! I understand the "6 skips/h" and other Premium future, but this is too much. So I wonder why...
Ok, so I'll get right into the point. As a free user, I can see you are very limited. Like come on, we can't even choose to play the song we are looking for! I understand the "6 skips/h" and oth...
370 Views
0 replies
0 likes
PlanPremiumCountryUK DeviceSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Intermittent issue : When someone shares a track with me via What's App, I will click on it, it will take me to Spotify and it will just pose the green loadi...
Plan Premium Country UK Device Samsung S7 Edge Operating System Android 8.0.0 My Question or Issue Intermittent issue : When someone shares a track with me via What's App...
235 Views
0 replies
0 likes
Hello, Im from israel and using spotify premium. There is no option to start listening to all the podcasts.. Im using samsung 8+And the opporaiting system is android. Thank you!
Hello, Im from israel and using spotify premium. There is no option to start listening to all the podcasts.. Im using samsung 8+ And the opporaiting system is android. Thank y...
Composer
391 Views
1 replies
0 likes
PlanPremiumCountry NetherlandsDevicehuawei p10Operating SystemAndroid My Question or Issue Hello, after i bought my new wireless speaker onkyo ncp-302 i started my premium account with Spotify and received the Spotify connect feature on the speaker.A...
Plan Premium Country Netherlands Device huawei p10 Operating System Android My Question or Issue Hello, after i bought my new wireless speaker onkyo ncp-302 i started my ...
462 Views
0 replies
0 likes
PlanPremiumDeviceSamsung Galaxy A7Operating SystemAndroid While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my downloaded musics/lists are gone.Now I can't tap the "Storage" button.I can sa...
Plan Premium Device Samsung Galaxy A7 Operating System Android While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my ...
Visitor
3521 Views
7 replies
0 likes
PlanPremiumCountry AustraliaDeviceLG v30+ LG-H930DSOperating SystemAndroid 8.0.0 My Question or Issue Since the latest Spotify update 8.4.77.779 my spotify app is sturggling to connect to mobile network of Wi-Fi.Try to search for music mostly times o...
Plan Premium Country Australia Device LG v30+ LG-H930DS Operating System Android 8.0.0 My Question or Issue Since the latest Spotify update 8.4.77.779 my spotify app is s...
Casual Listener
791 Views
3 replies
0 likes
Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works for 1-2 songs and then the connection is lost with t...
Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works f...
471 Views
0 replies
0 likes
When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do. I have reinstalled the app and made sure both apps are updated, to no ava...
When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do. ...
364 Views
0 replies
0 likes
A few months ago, when using Spotify via Android Auto, it behaved like this: Go to your music librarySelect AlbumsAlbums are sorted by Artist, which is good IMHO because you can find them fasterSelect a start letter to find what you're searching forA...
A few months ago, when using Spotify via Android Auto, it behaved like this: Go to your music library Select Albums Albums are sorted by Artist, which is good IMHO because you can find th...
328 Views
0 replies
0 likes
Operating SystemLinux My QuestionSpotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there any way to change it to act like a normal app? For instance, Disco...
Operating System Linux My Question Spotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there an...
416 Views
0 replies
0 likes
When I toggle on or off download using cellular nothing works or downloads. I have gone through many forums on here trying to solve. My phone is NOT dual SIM, one SIM card. Ive tried factory reset, removing app and sd card and restarting it all, ive ...
When I toggle on or off download using cellular nothing works or downloads. I have gone through many forums on here trying to solve. My phone is NOT dual SIM, one SIM card. Ive tried factory ...
Spotify Legend
534 Views
1 replies
0 likes
