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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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7 likes

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Playing a track from What's App.

PlanPremiumCountryUK DeviceSamsung S7 EdgeOperating SystemAndroid 8.0.0 My Question or Issue Intermittent issue : When someone shares a track with me via What's App, I will click on it, it will take me to Spotify and it will just pose the green loadi...

Casual Listener

Plan Premium Country UK  Device Samsung S7 Edge Operating System Android 8.0.0   My Question or Issue  Intermittent issue : When someone shares a track with me via What's App...

233 Views

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Podcasts dont work

Hello, Im from israel and using spotify premium. There is no option to start listening to all the podcasts.. Im using samsung 8+And the opporaiting system is android. Thank you!

Casual Listener

Hello,  Im from israel and using spotify premium. There is no option to start listening to all the podcasts..   Im using samsung 8+ And the opporaiting system is android.  Thank y...

AeroZ

Composer

380 Views

1 replies

0 likes

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onkyo ncp-302 with Spotify connect volume change kills speaker

PlanPremiumCountry NetherlandsDevicehuawei p10Operating SystemAndroid My Question or Issue Hello, after i bought my new wireless speaker onkyo ncp-302 i started my premium account with Spotify and received the Spotify connect feature on the speaker.A...

Regular

Plan Premium Country  Netherlands Device huawei p10 Operating System Android   My Question or Issue  Hello, after i bought my new wireless speaker onkyo ncp-302 i started my ...

458 Views

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Superuser Contribution Tapping "Storage" won't work and I can't save mey lists to the SD card

PlanPremiumDeviceSamsung Galaxy A7Operating SystemAndroid While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my downloaded musics/lists are gone.Now I can't tap the "Storage" button.I can sa...

Casual Listener

  Plan Premium Device Samsung Galaxy A7 Operating System Android   While ago I save all of my list to SD card from the "Storage" in the Options Menu. After the new update all of my ...

Natey9

Visitor

3477 Views

7 replies

0 likes

New Update
SD-card
Storage on sd card
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Spotify Unable to Struggles to Connect to Network after the last update

PlanPremiumCountry AustraliaDeviceLG v30+ LG-H930DSOperating SystemAndroid 8.0.0 My Question or Issue Since the latest Spotify update 8.4.77.779 my spotify app is sturggling to connect to mobile network of Wi-Fi.Try to search for music mostly times o...

Casual Listener

Plan Premium Country  Australia Device LG v30+ LG-H930DS Operating System Android 8.0.0   My Question or Issue  Since the latest Spotify update 8.4.77.779 my spotify app is s...

atolo20

Casual Listener

768 Views

3 replies

0 likes

Connectivity
need help
Spotify
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Spotify Connect Issue

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works for 1-2 songs and then the connection is lost with t...

Newbie

Hi there guys! I recently purchased an LG SJ9 SoundBar. I've been trying to play with it a bit and see how it performos and I noticed that Spotify Connect loses connection with my SounBar. It works f...

464 Views

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Can't Share Spotify Song to Instagram Story

When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do. I have reinstalled the app and made sure both apps are updated, to no ava...

Newbie

  When I click on the Share button, there is no option to share a song to my Instagram story. It only allows me to share the song via Instagram direct, which I do not want to do.    ...

358 Views

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Bug: Android Auto inconsistent sorting of albums

A few months ago, when using Spotify via Android Auto, it behaved like this: Go to your music librarySelect AlbumsAlbums are sorted by Artist, which is good IMHO because you can find them fasterSelect a start letter to find what you're searching forA...

Music Fan

A few months ago, when using Spotify via Android Auto, it behaved like this:   Go to your music library Select Albums Albums are sorted by Artist, which is good IMHO because you can find th...

323 Views

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Lock Desktop Application Volume

Operating SystemLinux My QuestionSpotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there any way to change it to act like a normal app? For instance, Disco...

Newbie

Operating System Linux   My Question Spotify, like most apps, has it's own volume controller (in the bottom right). But unlike other apps this volume is controlled by media keys. Is there an...

414 Views

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0 likes

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Superuser Contribution Cant download using cellular about to cancel spotify

When I toggle on or off download using cellular nothing works or downloads. I have gone through many forums on here trying to solve. My phone is NOT dual SIM, one SIM card. Ive tried factory reset, removing app and sd card and restarting it all, ive ...

Newbie

  When I toggle on or off download using cellular nothing works or downloads. I have gone through many forums on here trying to solve. My phone is NOT dual SIM, one SIM card. Ive tried factory ...

Katerina

Spotify Legend

523 Views

1 replies

0 likes

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Battery Usage

lanPremiumCountryUnited States of AmericaDeviceGalaxy S8Operating SystemAndroidMy Question or IssueMy phones been on for an hour and a half. How has spotify been running in the background and using power when I have yet to even open the app today? It...

Regular

lan Premium Country United States of America Device Galaxy S8 Operating System Android My Question or Issue My phones been on for an hour and a half. How has spotify been running in the back...

916 Views

0 replies

5 likes

Android 8
background
battery drain
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  • 5 likes

Memoria Interna COMPARTIDA

PlanPremiumCountryMéxico DeviceZTE v8 SEOperating System Android Nougat My Question or IssueNo tengo problemas para usar la SD en Spotify cuando está configurada como tarjeta extraible pero tengo que configurala como memoria interna para poder usarla...

Newbie

Plan Premium Country México  Device ZTE v8 SE Operating System  Android Nougat   My Question or Issue No tengo problemas para usar la SD en Spotify cuando está configurada co...

503 Views

0 replies

1 likes

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Remove the current song from playlist - Improvement

PlanPremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question Right now the only way to remove the current song from the playlist is to navigate to the song in the playlist view, which is really annoying for every song. You s...

Casual Listener

Plan Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question  Right now the only way to remove the current song from the playlist ...

1656 Views

0 replies

47 likes

Remove song
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Can't play podcasts

Hi. When I'm trying to play podcasts I don't even have a play button and i just can't play it. I tried to download it but it seems to be problematic as well. I also tried to uninstall and reinstall the app, does not work either. PlanPremiumCountry Is...

Regular

Hi. When I'm trying to play podcasts I don't even have a play button and i just can't play it. I tried to download it but it seems to be problematic as well. I also tried to uninstall and reinstall t...

AeroZ

Composer

2740 Views

11 replies

0 likes

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Solved!! SEARCH function won't work and crashes Spotify

Hi - on my new Chromebook Acer 15 the search function won't work and crashes Spotify every time I try. I have reinstalled app from Google Play and tried several times without result. (The function works on Spotify Web)Thanks /SteffenN-DK

Casual Listener

Hi - on my new Chromebook Acer 15 the search function won't work and crashes Spotify every time I try. I have reinstalled app from Google Play and tried several times without result. (The function wo...

Zimp

Casual Listener

696 Views

5 replies

0 likes

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ALBUM: Spectrum – Timeless Moment

Download Brand new album by Spectrum titled Timeless Moment .Timeless Moment is the second mini album by SPECTRUM. It will be released on November 4, 2018 with "What Do I Do" serving as the album's title track. Track list"What Do I Do" ,"Sad Story""D...

Newbie

Download Brand new album by Spectrum titled Timeless Moment .Timeless Moment is the second mini album by SPECTRUM. It will be released on November 4, 2018 with "What Do I Do" serving as the album's t...

808 Views

0 replies

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Asus Chromebook Flip C302, search function does not work

Plan: PremiumCountry France DeviceAsus Chromebook Flip C302Operating System My Question or Issue : When using the spotify app from the play store, on my Asus Chromebook Flip C302, the search function does not work when the app is on full screen mode....

Casual Listener

Plan: Premium Country France   Device Asus Chromebook Flip C302 Operating System     My Question or Issue : When using the spotify app from the play store, on my As...

mt78

Casual Listener

1460 Views

5 replies

2 likes

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Spotify is slow for songs to start (at least in the Netherlands)

Dince I switeched to the premium pkan I notice that starting a song take a lot of time.not sure if it’s the new app or vecoming premium family plan client. It’s annoying.Feels like the server has trouble finding or starting the music data stream. Or ...

Newbie

Dince I switeched to the premium pkan I notice that starting a song take a lot of time. not sure if it’s the new app or vecoming premium family plan client. It’s annoying. Feels like the server has...

503 Views

0 replies

1 likes

complaint
Premium accounts
Slow download
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Suddenly unable to download songs over mobile data

PlanPremiumCountryAustralia DeviceSony XZ PremiumOperating SystemAndroid 8.0.0 My Question or Issue In the last day I have become unable to download music over mobile (cellular) data. Here are the actions I have taken so far in an attempt to rectify ...

Casual Listener

  Plan Premium Country Australia   Device Sony XZ Premium Operating System Android 8.0.0   My Question or Issue  In the last day I have become unable to download music...

586 Views

0 replies

0 likes

broken
can't
Mobile
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Superuser Contribution Private session not working

PlanPremiumCountry United StatesDeviceSamsung Galaxy s7Operating SystemAndroid My Question or Issue The private session feature has not been working for the past month or so. I have checked my account to make sure my premium subscription is up to dat...

Newbie

Plan Premium Country  United States Device Samsung Galaxy s7 Operating System Android   My Question or Issue  The private session feature has not been working for the past mo...

Katerina

Spotify Legend

3710 Views

1 replies

1 likes

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