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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394403 Views

546 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8377 Views

0 replies

7 likes

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What is going on with the spotify app

So i'm just listening to my songs on my phone just relaxing and wanted to check what song was playing now but i noticed in my unlocked screen Its playing Enter Sandman by Metallica but thats not what it says it's still says playing whatever the last ...

Roadie

So i'm just listening to my songs on my phone just relaxing and wanted to check what song was playing now but i noticed  in my unlocked screen Its playing Enter Sandman by Metallica but thats no...

529 Views

0 replies

0 likes

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Superuser Contribution [Android] Feature playlist order by length

PlanPremiumCountry SpainDeviceNokia N7+Operating SystemAndroid My Question or IssueHello, Windows Spotify Client has a feature where you can order any playlist by song length descending or ascending. Android Client does not have this feature. Can you...

Newbie

Plan Premium Country  Spain Device Nokia N7+ Operating System Android   My Question or Issue Hello, Windows Spotify Client has a feature where you can order any playlist by song l...

Jemi

Spotify Legend

798 Views

1 replies

1 likes

Android
Feature
order
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Even though I have selected SD card as storage, it still uses my internal memory

I'm not talking about the data and all that stuff, but I have 6gb of songs and it uses both (the internal memory mad SD card) PlanPremiumDeviceSamsung Galaxy J7 Prime 2016Operating SystemAndroid 7.0

Casual Listener

I'm not talking about the data and all that stuff, but I have 6gb of songs and it uses both (the internal memory mad SD card)  Plan Premium Device Samsung Galaxy J7 Prime 2016 Operating Sys...

397 Views

0 replies

0 likes

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Superuser Contribution Why can't I select SD card?

I have been with this issue since I got this new SD card and now I can't select it, it now appears in grey.Another one, if I keep the SD at the phone, song doesn't download and I can't play them when I'm offline, they appear without the album's photo...

Newbie

I have been with this issue since I got this new SD card and now I can't select it, it now appears in grey. Another one, if I keep the SD at the phone, song doesn't download and I can't play them wh...

Jemi

Spotify Legend

672 Views

1 replies

0 likes

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Superuser Contribution Every Time I Close my Spotify App, This Album Diseappear (premium)

PlanPremiumCountry SpainDeviceASUS tabletOperating SystemAndroidMy Question or Issue I have this album saved in my library: The Hamilton Instrumentals. I also downloaded it so I can listen to it offline. But every time I close the App and reopen it, ...

Newbie

Plan Premium Country  Spain Device ASUS tablet Operating System Android My Question or Issue  I have this album saved in my library: The Hamilton Instrumentals. I also downloaded i...

Jemi

Spotify Legend

629 Views

1 replies

0 likes

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Superuser Contribution Álbum na Tela de Bloqueio

PlanPremiumCountry BrazilDevice(Moto G 5 Plus)Operating System(Android) My Question or Issue Quando escuto música no Notebook sempre aparece na tela de bloqueio do celular. Como acabo com isso? Quero que apareça no celular só quando eu escutar no cel...

Newbie

Plan Premium Country  Brazil Device (Moto G 5 Plus) Operating System (Android)   My Question or Issue  Quando escuto música no Notebook sempre aparece na tela de bloqueio do ...

Jemi

Spotify Legend

2245 Views

1 replies

1 likes

Bloqueio
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Superuser Contribution Feature request: when opening an album, disable shuffle by default

Plan: PremiumCountry: United States Devices: Essential PH-1, Android 9, (also occurs on desktop computer running Xubuntu 18.04 + Spotify Linux client) My Question or IssueI would like to see a feature/option where the shuffle feature is disabled auto...

Newbie

Plan: Premium Country: United States   Devices: Essential PH-1, Android 9, (also occurs on desktop computer running Xubuntu 18.04 + Spotify Linux client)   My Question o...

Jemi

Spotify Legend

492 Views

1 replies

0 likes

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Superuser Contribution [Android] Better landscape layout

Im a new user. I subcribe spotify for $0.99 for 3 months free. I notice my spotify layout only have 3 tabs instead of 4. And i dont have repeat button and my spotify lyric didnt pop out. Im looking for the usual spotify premium layout.

Newbie

Im a new user. I subcribe spotify for $0.99 for 3 months free. I notice my spotify layout only have 3 tabs instead of 4. And i dont have repeat button and my spotify lyric didnt pop out. Im looking f...

Jemi

Spotify Legend

649 Views

1 replies

0 likes

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Search in playlists

PlanPremiumCountry Norway DeviceSamsung A4 SystemAndroid My Question or Issue Why have you removed the possibility of searching for a song/artist in a playlist? It was possible not long who, and one of the most practical functions in the app! This is...

Casual Listener

Plan Premium Country  Norway   Device Samsung A4   System Android   My Question or Issue  Why have you removed the possibility of searching for a song/artist in a...

394 Views

0 replies

1 likes

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Recetly Played doesn't show on my profile

PlanFreeCountry TurkeyDeviceSamsung Tab4 My Question or Issue My recently played artists doesn't show on my profile even though I am sure of that I don't use spotify on private mode.I tried everything, I updated the app, I restarted my tablet, I even...

Newbie

Plan Free Country  Turkey Device Samsung Tab4   My Question or Issue  My recently played artists doesn't show on my profile even though I am sure of that I don't use spotify on...

414 Views

0 replies

0 likes

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Superuser Contribution Musica indisponível

Já alguns dias que estão procurando e adicionar uma musica espefica em minha playlist porem não esta sendo possivel ... Musica: Catch Fire Artista: JENIXÁlbum: Mate o Silêncio / Mate o Silêncio Data de lançamento: 2011Plano PrêmioPaís BrasilDispositi...

Newbie

Já alguns dias que estão procurando e adicionar uma musica espefica em minha playlist porem não esta sendo possivel ...   Musica: Catch Fire  Artista: JENIX Álbum: Mate o Silêncio / Mat...

Jemi

Spotify Legend

424 Views

1 replies

0 likes

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Superuser Contribution Android Bluetooth will not work!

Device is new Nokia 6.1 Android 9Everytime I connect to my car or Bose speaker the Bluetooth drops. As soon as play begins. Issues are not present with my iPhone 6 or IPad. Only Android app. Clearly a bug. Why?? Streaming via Bluetooth is one of the ...

Newbie

Device is new Nokia 6.1 Android 9 Everytime I connect to my car or Bose speaker the Bluetooth drops. As soon as play begins. Issues are not present with my iPhone 6 or IPad. Only Android app. Clearl...

Jemi

Spotify Legend

626 Views

1 replies

0 likes

Android Bluetooth Auto or Speaker
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Spotify Android does not see Spotify connect of my Denon Amp

Hi all, I have the mobile android version last on of spotify on my Huawei P8. When i try to play it remotely to my amp, a denon avrx 1200 W, on same network, i don't see it in my list, neither my ps4. I can see it with the Denon app to control it wit...

Newbie

Hi all,   I have the mobile android version last on of spotify on my Huawei P8.  When i try to play it remotely to my amp, a denon avrx 1200 W, on same network, i don't see it in my list,...

413 Views

0 replies

0 likes

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Playlist not playing entire list

PlanPremiumCountry USA My Question or Issue I am premium user playng through a Sonos Connect and controlling it with a Google Pixel, a Samsung tablet, and an Amazon Alexa by voice. When I shuffle a playlist it seems to shuffle from only part of the p...

Newbie

Plan Premium Country  USA   My Question or Issue  I am  premium user playng through a Sonos Connect and controlling it with a Google Pixel, a Samsung tablet, and an Amazon A...

Mantisentil

Community Legend

579 Views

1 replies

0 likes

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Fiio X7 Mkii - Graphic Equalizer Not Working

Plan: PremiumCountry: USA and UAE Device: Fiio X7 MKii My Question or Issue: The Spotify Graphic equalizer does not work, I've turned the bars all the way up/down, restarted the app, restarted the device etc, with no effect. The device itself does no...

Casual Listener

Plan: Premium Country: USA and UAE  Device: Fiio X7 MKii     My Question or Issue: The Spotify Graphic equalizer does not work, I've turned the bars all t...

567 Views

0 replies

0 likes

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Downloading on PC and copy to SD card?!

Is it possible, to download a playlist on a pc and copy it to a sd card for using it in an android device?I have a android radio in my car, where it is difficult with wifi. So I would like to download my spotify playlist on my pc. Is it possible to c...

Newbie

 Is it possible, to download a playlist on a pc and copy it to a sd card for using it in an android device? I have a android radio in my car, where it is difficult with wifi. So I would like to...

529 Views

0 replies

0 likes

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low WiFi performance despite offline playlist

PlanPremiumCountryGermanyDeviceHonor 10 and othersOperating SystemAndroid 8.x My Question or IssueDid anybody notice, that you cannot Surf fast in the Internet (also WiFi) while playing Spotify. Even If it's a offline Playlist. And i have 100mbit/s D...

Newbie

Plan Premium Country Germany Device Honor 10 and others Operating System Android 8.x   My Question or Issue Did anybody notice, that you cannot Surf fast in the Internet (also WiFi) wh...

283 Views

0 replies

0 likes

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Spotify pauses, shuffles randomly on Samsung S8

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8 My Question or IssueI never had issues with Spotify until I upgraded from a Samsung Galaxy S6 to the S8. Now, Spotify will pause and shuffle at random. Sometimes it will work for a while and then start ...

Newbie

Plan Premium Country Canada Device Samsung Galaxy S8   My Question or Issue I never had issues with Spotify until I upgraded from a Samsung Galaxy S6 to the S8. Now, Spotify will pause a...

410 Views

0 replies

0 likes

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"Go to playlist radio" disappeared?

PlanPremiumCountryUnited KingdomDeviceMotorola Moto G5SOperating SystemAndroid Oreo 8.1 My Question or IssueThe "Go to playlist radio" function has disappeared from the 3-dot menu of my playlists in the Android app. This affects all of my playlists. ...

Regular

Plan Premium Country United Kingdom Device Motorola Moto G5S Operating System Android Oreo 8.1   My Question or Issue The "Go to playlist radio" function has disappeared from the ...

Jonytech

Regular

2265 Views

3 replies

12 likes

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Solved!! Quality Keeps Resetting again!

PlanPremiumCountry USADevicePixel 2 XLOperating SystemAndroid Pie My Question or Issue Streaming quality keeps resetting to AUTO and won't stay on "VERY HIGH" as I want it too. I am paying for Premium, I want the dang app to respect my selection and ...

Casual Listener

Plan Premium Country  USA Device Pixel 2 XL Operating System Android Pie   My Question or Issue  Streaming quality keeps resetting to AUTO and won't stay on "VERY HIGH" as I ...

ak23231

Casual Listener

1259 Views

2 replies

1 likes

  • 1259 Views
  • 2 replies
  • 1 likes