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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386828 Views

545 replies

34 likes

Account
Free
  • 386828 Views
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  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

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Saved Podcasts offline

PlanPremiumCountry GermanyDeviceHuawei mate SEOperating SystemAndroid Oreo My Question or Issue I download podcasts to listen to when I'm offline. But when I'm offline or have a bad connection I cannot access the podcast section of my app and have no...

Newbie

  Plan Premium Country  Germany Device Huawei mate SE Operating System Android Oreo   My Question or Issue  I download podcasts to listen to when I'm offline. But when ...

423 Views

0 replies

0 likes

Offline Android
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Search Will Not Load

I'm using an updated Samsung S7 and have reinnstalled Spotify several times over the past few weeks so I have the most up to date version. For whatever reason, I can stream non-downloaded songs just fine off of playlists, but whenever I click the Sea...

Newbie

  I'm using an updated Samsung S7 and have reinnstalled Spotify several times over the past few weeks so I have the most up to date version. For whatever reason, I can stream non-downloaded son...

landonharris88

Composer

319 Views

1 replies

1 likes

  • 319 Views
  • 1 replies
  • 1 likes

Downloaded music buffering

PlanPremium Country UsaDeviceSamsung sky pro My Question or Issue Tried using my downloaded music offline for the first time today, and consistently the songs buffer, sporadically through out the songs, with some not buffering at all, how can I fix t...

Newbie

  Plan Premium  Country  Usa Device Samsung sky pro   My Question or Issue   Tried using my downloaded music offline for the first time today, and consistently the ...

667 Views

0 replies

2 likes

  • 667 Views
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  • 2 likes

Superuser Contribution Closing Application Android

Is there a way to close Spotify so it doesn't start up when connected to Bluetooth or show on Android Auto upon startup? PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or Issue As referenced above. I'm looki...

Casual Listener

Is there a way to close Spotify so it doesn't start up when connected to Bluetooth or show on Android Auto upon startup?  Plan Premium Country  USA Device Samsung Galaxy Note 8 Opera...

Peter

Spotify Legend

2893 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Volume Normalizer

I use spotify on both my computer and my phone (oneplus 6t) with a paid subscription, but I have been running into the problem where my phone keeps lowering the volume of my music even though the volume normalizer option is set to off. Is there a way...

Visitor

I use spotify on both my computer and my phone (oneplus 6t) with a paid subscription, but I have been running into the problem where my phone keeps lowering the volume of my music even though the vol...

Peter

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Android Auto Playlist Folders

PlanPremiumCountry DEDeviceSamsung Galaxy S9 + Sony XAV-AX100Operating SystemAndroid Oreo I have a lot of playlists, so many of them are in folders, e.g. a folder called "Genre" containing playlists like "Hip-Hop", "Country" and so on. Some of these ...

Casual Listener

Plan Premium Country  DE Device Samsung Galaxy S9 + Sony XAV-AX100 Operating System Android Oreo     I have a lot of playlists, so many of them are in folders, e.g. a folder ...

671 Views

0 replies

2 likes

Android Auto.
Android Galaxy s8
Playlist Visibility
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Superuser Contribution Music ends and the next one does not come out

PremiumBrasil(Motorola G4 Plus)(Android 7.0)(Onkyo TX-NR686) In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music without problems but when it finishes and starts playing the next one ...

Casual Listener

Premium Brasil (Motorola G4 Plus) (Android 7.0) (Onkyo TX-NR686)  In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music with...

Katerina

Spotify Legend

710 Views

3 replies

0 likes

Onkyo
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Use streaming on Samsung Gear without mobile?

PlanPremiumCountryGermany DeviceGear S3Operating SystemTizen My Question or Issue Is it possible to listens o spotify (via bluetooth headset) without a mobile phone and without downloading songs to the watch when the watch is connected to WiFi???

Casual Listener

Plan Premium Country Germany  Device Gear S3 Operating System Tizen   My Question or Issue  Is it possible to listens o spotify (via bluetooth headset) without a mobile phone...

316 Views

0 replies

0 likes

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Spotify is **bleep**?

Songs play at random, stop at random, skip at random, play random albums and playlists...at random. It is SUPREMELY annoying to even have anything of this natrure be applicable to a subscription based service such as Spotify. So, I have done almost 2...

Newbie

Songs play at random, stop at random, skip at random, play random albums and playlists...at random. It is SUPREMELY annoying to even have anything of this natrure be applicable to a subscription base...

Mantisentil

Community Legend

327 Views

1 replies

0 likes

  • 327 Views
  • 1 replies
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Where do i find follow for new artist

My Question or Issue Why is Artist music not showing when searched? Already realeased

Music Fan

    My Question or Issue  Why is Artist music not showing when searched? Already realeased

Mantisentil

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
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Solved!! Search within playlist android

PlanPremiumCountry Ireland DevicePoco f1 Operating System(Android pie) My Question or Issue I can't search within an existing playlist this is frustrating as large playlist need a search. I used to be able to goto the playlist pull down the top of th...

Newbie

Plan Premium Country  Ireland  Device Poco f1   Operating System (Android pie)   My Question or Issue  I can't search within an existing playlist this is frustrati...

Mantisentil

Community Legend

728 Views

1 replies

0 likes

Search Playlist
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Superuser Contribution Daily mixes disappeared

PlanFree/PremiumCountry USDeviceMoto G5s plusOperating SystemAndroid Oreo My Question or IssueDaily mixes 2-4 have disappeared. I've cleared data and cache, uninstalled and reinstalled the app etc.

Casual Listener

Plan Free/Premium Country  US Device Moto G5s plus Operating System Android Oreo   My Question or Issue Daily mixes 2-4 have disappeared. I've cleared data and cache, uninstalled ...

Katerina

Spotify Legend

628 Views

3 replies

0 likes

  • 628 Views
  • 3 replies
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Spotify skips to next track after 40-48 seconds

PlanPremiumCountry SwedenDeviceLenovo Tab 10+Operating SystemAndroid 7.1.1 My Question or IssueSpotify skips to next track after 40-48 seconds, every track.It's the same on my computer (win 10).I tried to log out and in again on the tablet.Any ideas?...

Casual Listener

Plan Premium Country  Sweden Device Lenovo Tab 10+ Operating System Android 7.1.1   My Question or Issue Spotify skips to next track after 40-48 seconds, every track. It's the sa...

-PC-

Casual Listener

497 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Comment Transferer un compte

Bonjour,Je vais changer de Smartphone , et je voudrai savoir comment transferer mon compte Spotify Family vers mon nouveau smartphone.Ce n'est pas moi qui ai le compte principal.MerciFreddy

Newbie

  Bonjour, Je vais changer de Smartphone , et je voudrai savoir comment transferer mon compte Spotify Family vers mon nouveau smartphone. Ce n'est pas moi qui ai le compte principal. Merci ...

Jᴀᴄᴋ

Roadie

9131 Views

1 replies

0 likes

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Won't connect to radio app

After my app updated to the most recent version today it stopped connecting to my radios spotify app. I have a Kenwood DDX595. On the Spotify app it shows "disconnected" and it has no controls or song info. I have a Galaxy S8. I've tried many reboots...

Regular

 After my app updated to the most recent version today it stopped connecting to my radios spotify app. I have a Kenwood DDX595. On the Spotify app it shows "disconnected" and it has no controls ...

rmorones

Casual Listener

6508 Views

14 replies

5 likes

  • 6508 Views
  • 14 replies
  • 5 likes

App crashes when sorting albums by 'date added' and 'oldest first'

Plan: PremiumCountry: GermanyDevice: Samsung Galaxy S9+Operating System: Android 8 Hi!Once again I reached the annoying 10,000 song limit so I decided to clean up a little bit. So I do the following:* Open the Spotify app* Open library* Open albums* ...

Casual Listener

Plan: Premium Country: Germany Device: Samsung Galaxy S9+ Operating System: Android 8   Hi! Once again I reached the annoying 10,000 song limit so I decided to clean up a little bit. So ...

588 Views

0 replies

0 likes

Crash
  • 588 Views
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Playlist organization

It would be very useful if you will improve inside the playlist all the features that are avaible inside the TRACKS section like song search, personalized order of the songs and all the rest, also the interfacethankyou

Regular

It would be very useful if you will improve inside the playlist all the features that are avaible inside the TRACKS section like song search, personalized order of the songs and all the rest, also th...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
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What is going on with the spotify app

So i'm just listening to my songs on my phone just relaxing and wanted to check what song was playing now but i noticed in my unlocked screen Its playing Enter Sandman by Metallica but thats not what it says it's still says playing whatever the last ...

Roadie

So i'm just listening to my songs on my phone just relaxing and wanted to check what song was playing now but i noticed  in my unlocked screen Its playing Enter Sandman by Metallica but thats no...

521 Views

0 replies

0 likes

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  • 0 likes

Superuser Contribution [Android] Feature playlist order by length

PlanPremiumCountry SpainDeviceNokia N7+Operating SystemAndroid My Question or IssueHello, Windows Spotify Client has a feature where you can order any playlist by song length descending or ascending. Android Client does not have this feature. Can you...

Newbie

Plan Premium Country  Spain Device Nokia N7+ Operating System Android   My Question or Issue Hello, Windows Spotify Client has a feature where you can order any playlist by song l...

Jemi

Spotify Legend

791 Views

1 replies

1 likes

Android
Feature
order
  • 791 Views
  • 1 replies
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Even though I have selected SD card as storage, it still uses my internal memory

I'm not talking about the data and all that stuff, but I have 6gb of songs and it uses both (the internal memory mad SD card) PlanPremiumDeviceSamsung Galaxy J7 Prime 2016Operating SystemAndroid 7.0

Casual Listener

I'm not talking about the data and all that stuff, but I have 6gb of songs and it uses both (the internal memory mad SD card)  Plan Premium Device Samsung Galaxy J7 Prime 2016 Operating Sys...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes