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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118577 Views

27 replies

4 likes

  • 118577 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239012 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239012 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

599917 Views

79 replies

3 likes

  • 599917 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492581 Views

581 replies

42 likes

Account
Free
  • 492581 Views
  • 581 replies
  • 42 likes

Solved!! spotify playlist radio button: missing

i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all my past created radio playlists are still accessible in the...

Casual Listener

i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all ...

burroughs3000

Regular

4740 Views

5 replies

5 likes

  • 4740 Views
  • 5 replies
  • 5 likes

Superuser Contribution Can I sync music from phone to my computer? If so how?

PlanFree/Premium PremiumCountry US Device Operating System My Question or Issue Can I sync music from my phone to my computer? If so how?

Newbie

Plan Free/Premium Premium Country US   Device   Operating System     My Question or Issue Can I sync music from my phone to my computer?  If so how?  

Katerina

Spotify Legend

625 Views

2 replies

0 likes

  • 625 Views
  • 2 replies
  • 0 likes

Superuser Contribution Waiting to Download

PlanPremiumDeviceGalaxy S7/DesktopOperating SystemWindows 10 My Question or Issue This is a problem both on Android and on Desktop. When attempting to download a song, rather than actually downloading it just says "Waiting to Download" on Android, an...

Music Fan

Plan Premium Device Galaxy S7/Desktop Operating System Windows 10   My Question or Issue  This is a problem both on Android and on Desktop. When attempting to download a song, rathe...

Katerina

Spotify Legend

5677 Views

4 replies

0 likes

  • 5677 Views
  • 4 replies
  • 0 likes

samsung gear s3 remote control

Hello ,i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles but nothing help so far.When i start app and try to c...

Newbie

Hello , i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles ...

V1P3RM4CH1N3

Newbie

6610 Views

12 replies

10 likes

  • 6610 Views
  • 12 replies
  • 10 likes

Prem. sub. - Note 9 using DATA instead of WIFI at home! Why??

Plan - PremiumCountry - USADevice - Samsung Note 9Operating System - Android 8.1.0 (not rooted or any other funny biz) My Question or IssueI very recently discovered while playing some new music (music that wasn't downloaded to the phone or saved in ...

Newbie

Plan - Premium Country - USA Device - Samsung Note 9 Operating System - Android 8.1.0 (not rooted or any other funny biz)   My Question or Issue I very recently discovered while playin...

355 Views

0 replies

0 likes

  • 355 Views
  • 0 replies
  • 0 likes

Missing tracks in playlist

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm currently missing a number of my recent additions to my playlist, I try to add them again and it says they are already there but they don't show.

Newbie

Plan Free/Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm currently missing a number of my recent additions ...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

Albums Won't Stay Downloaded

PlanPremiumCountry UAEDeviceHuawei Mate 9 ProOperating SystemAndroid 8.0.0 My Question or IssueHi, I'm a new Spotify user, loving it, but there's one thing that's driving me absolutely mad! Playlists are fine, but Albums just won't stay downloaded. I...

Newbie

Plan Premium Country  UAE Device Huawei Mate 9 Pro Operating System Android 8.0.0   My Question or Issue Hi, I'm a new Spotify user, loving it, but there's one thing that's drivin...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Get rid of "shuffle play"

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", as if I had a free account. Is that an intentional ...

Newbie

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", ...

matthewoli98

Gig Goer

760 Views

2 replies

2 likes

  • 760 Views
  • 2 replies
  • 2 likes

Spotify Connect to Alexa Dot from Android

Hello all - I used to be able to intiate music play from my Android phone to my Alexa Dot device using Spotify Connect. Lately, I don't see my Alexa Dot in my device list. I do see other Spotify Connect options as targets. PlanPremium CountryUSA Devi...

Casual Listener

Hello all -   I used to be able to intiate music play from my Android phone to my Alexa Dot device using Spotify Connect. Lately, I don't see my Alexa Dot in my device list. I do see other Spo...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Playlist + Radio

PlanPremium familyCountryUk DevicePixel 2xl Operating SystemAndroid 9 My Question or Issue I can no longer start a radio from Playlists (Spotify or other). Why has this functionality been removed .

Newbie

  Plan Premium family Country Uk  Device Pixel 2xl  Operating System Android 9   My Question or Issue  I can no longer start a radio from Playlists (Spotify or oth...

mikeanywhere

Music Fan

865 Views

1 replies

3 likes

  • 865 Views
  • 1 replies
  • 3 likes

[Android] Volume increase glitch error in a song in Spotify mobile app

PlanPremiumCountry PhilippinesDeviceXiaoMi RedMi Note 4Operating SystemAndroid 7.0My Question or Issue I am experiencing a weird glitch in a specific track in mobile only. In this track, a short pause will happen at 2:49 going 2:50, then will go back...

Newbie

Plan Premium Country  Philippines Device XiaoMi RedMi Note 4 Operating System Android 7.0 My Question or Issue  I am experiencing a weird glitch in a specific track in mobile only....

699 Views

0 replies

0 likes

Android 7.0
Xiaomi
  • 699 Views
  • 0 replies
  • 0 likes

Asking Google Assistant to play a specific song

PlanPremium (Family)CountrySwedenDeviceOnePlus 6Operating SystemAndroid 9.0 Pie My Question or IssueAsking the Google Assistant to play a specific song is all messed up. As you can see in the screen recording, I first try to play a specific song and ...

Newbie

  Plan Premium (Family) Country Sweden Device OnePlus 6 Operating System Android 9.0 Pie   My Question or Issue Asking the Google Assistant to play a specific song is all messed ...

537 Views

0 replies

0 likes

  • 537 Views
  • 0 replies
  • 0 likes

If music has background art, then the link to devices doesn't work properly

PlanPremiumCountrySweden DeviceSony Xperia XZ3 Operating SystemAndroid pie My Question or IssueWhen the music has full screen background art, either static image or video loop, then it's almost impossible to click on the link to devices on the bottom...

Casual Listener

Plan Premium Country Sweden  Device Sony Xperia XZ3  Operating System Android pie    My Question or Issue When the music has full screen background art, either static im...

340 Views

0 replies

1 likes

  • 340 Views
  • 0 replies
  • 1 likes

Solution to listen the same music on 2 places

My Question or IssueHello, I would like to listen to the same music at the same time in 2 rooms of my appartement. In one room I've on bluetooth enceinte and in the other one I've a nice hifi systeme where I can plug my phone or my computer.Any idea ...

Newbie

 My Question or Issue Hello,   I would like to listen to the same music at the same time in 2 rooms of my appartement. In one room I've on bluetooth enceinte and in the other one I've a ...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Problems with sorting playlist A to Z since update

PlanPremiumCountry The NetherlandsDeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or IssueHi all! Since the Spotify Android-apps was updated recently, I can't sort playlists from A to Z anymore, it only sorts from Z to A for some reason. Thi...

Regular

Plan Premium Country  The Netherlands Device OnePlus 5 Operating System Android 8.1.0  My Question or Issue Hi all!   Since the Spotify Android-apps was updated recently, I ...

ArthurAntonides

Regular

1158 Views

3 replies

1 likes

  • 1158 Views
  • 3 replies
  • 1 likes

Something to try BMW Android Spotify connectivity issues

You need to downgrade your Spotify version to 8.4.77.779 not the latest one from the Play Store (then untick auto-update). I had the same issue on my brand new BMW and this fixed it. It now connects every time I get in the car perfectly.

Newbie

   You need to downgrade your Spotify version to 8.4.77.779 not the latest one from the Play Store (then untick auto-update). I had the same issue on my brand new BMW and this fixed it. It...

tikitourer

Newbie

1167 Views

1 replies

3 likes

  • 1167 Views
  • 1 replies
  • 3 likes

Galaxy Note 8 - Unable to Grab the Scroll Bar at Top by Triple Dots

PlanFree/PremiumCountry USADevice(Samsung Galaxy Operating System(Android 8.0.0 Oreo) My Question or IssueI have a Galaxy Note 8 and when I start scrolling on a playlist when the scroll bar appears and the three dots are next to it. I am unable to gr...

Regular

  Plan Free/Premium Country  USA Device (Samsung Galaxy 😎 Operating System (Android 8.0.0 Oreo)   My Question or Issue I have a Galaxy Note 8 and when I start scrolling on ...

753 Views

0 replies

0 likes

bug
bug android
bug report
bugs
  • 753 Views
  • 0 replies
  • 0 likes

Solved!! Alexa and Google playing at the same time

PlanFree/PremiumCountry Device(Google mini and alexa)Operating System(Android Pie) My Question or Issue I currently have 2 google home minis and a sonos one. Here is what I want to do. If I ask my google home mini to play spotify but my wife happens ...

Casual Listener

Plan Free/Premium Country   Device (Google mini and alexa) Operating System (Android Pie)   My Question or Issue  I currently have 2 google home minis and a sonos one. Here i...

konamon

Casual Listener

7833 Views

2 replies

0 likes

  • 7833 Views
  • 2 replies
  • 0 likes

Won't let me download music

Hi there, My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all.He has a Samsung Galaxy S9.Any tips on how to get this to start working would be appreciated!

Newbie

Hi there,   My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all. He has a Samsung Galaxy S9. Any tips on h...

407 Views

0 replies

0 likes

  • 407 Views
  • 0 replies
  • 0 likes

What happened to the app??

I'm a Premium user with a Moto G5. The app just got a lot less useful:I have to restart my phone for Search to work.The album screen no longer lists the songs on the album.There is no Help feature within the app (not sure if this one is new or not).

Newbie

  I'm a Premium user with a Moto G5. The app just got a lot less useful: I have to restart my phone for Search to work. The album screen no longer lists the songs on the album. There is no ...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes