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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195252 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195252 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

536719 Views

78 replies

3 likes

  • 536719 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

440932 Views

565 replies

37 likes

Account
Free
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  • 37 likes

Startup artist selection page

I've just bought premium for my wife for xmas. When she fisrt logged on there was a really good artist selection page that I've spent hours trying to find again as we weren't finished with it. I'm sure there must be a way to get it up again, it would...

Casual Listener

I've just bought premium for my wife for xmas. When she fisrt logged on there was a really good artist selection page that I've spent hours trying to find again as we weren't finished with it. I'm su...

Dave748

Casual Listener

767 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! GO! by Spinnin Records Missing

PlanPremiumCountry USADevice(Samsung Galaxy Note Operating System(Android Oreo) My Question or Issue I downloaded a running playlist that was once removed before by Spinnin Records. The first song was called Melody and I dont remember the other songs...

Casual Listener

Plan Premium Country  USA Device (Samsung Galaxy Note 😎 Operating System (Android Oreo)   My Question or Issue  I downloaded a running playlist that was once removed be...

pasou21

Casual Listener

3730 Views

6 replies

1 likes

GO!
missing playlist
Running
Spinnin Records
  • 3730 Views
  • 6 replies
  • 1 likes

Search function not working

PlanPremiumCountry United StatesDevice Samsung Galaxy 9Operating SystemAndroid My Question or Issuefor over a month now the search function on my app has not been working. I get an error meesage that says "Sorry, something went wrong; that didn't wor...

Newbie

Plan Premium Country  United States Device  Samsung Galaxy 9 Operating System Android   My Question or Issue for over a month now the search function on my app has not been w...

391 Views

0 replies

1 likes

  • 391 Views
  • 0 replies
  • 1 likes

Liking on WearOS not working during Chromecast streaming

Hi, when I stream Spotify via Chromecast it is not possible to like new songs (heart symbol is not being synchronized with the app) on my WearOS smartwatch (LG Watch Sport with latest updates). Only when the music is played on my smartphone speaker, ...

Music Fan

Hi,   when I stream Spotify via Chromecast it is not possible to like new songs (heart symbol is not being synchronized with the app) on my WearOS smartwatch (LG Watch Sport with latest update...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Just one song i queue when searched for artist

PlanFree/PremiumCountrySweden Device Samsung Galaxy 8 note and ipad AirOperating System(iOS 12, Android Oreo, ) My Question or IssueHello. Having some trouble with my mobile devices. When I search for an artist or album etc, I´ll find the artist and ...

Newbie

Plan Free/Premium Country Sweden   Device  Samsung Galaxy 8 note and ipad Air Operating System (iOS 12, Android Oreo, )   My Question or Issue Hello. Having some troubl...

437 Views

0 replies

0 likes

  • 437 Views
  • 0 replies
  • 0 likes

A question about Spotify notification

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it (The little Spotify notification on the top left of the notification screen...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

Can't click on other artist under song title.

When i am playing a song on the spotify app on android. Whenever there are multiple artist collaborating on a song i can only click on the first artist listed. When i click on the other artist it just redericts me to the first artist listed. This is ...

Casual Listener

When i am playing a song on the spotify app on android. Whenever there are multiple artist collaborating on a song i can only click on the first artist listed. When i click on the other artist it jus...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

I can no longer create stations

PlanPremiumCountryGreece DeviceNexus 6pOperating SystemAndroid 8 My Question or IssueI mainly use spotify through the stations feature,and I noticed that I can no longer create new stations, either that or the way that stations are created has change...

Casual Listener

Plan Premium Country Greece  Device Nexus 6p Operating System Android 8   My Question or Issue I mainly use spotify through the stations feature,and I noticed that I can no longer...

DrCruces

Casual Listener

808 Views

1 replies

4 likes

  • 808 Views
  • 1 replies
  • 4 likes

I'm a premium user, and the playlist radio is missing.

PlanPremiumCountry Device SamsungGalaxy 7Operating SystemAndroid My Question or Issue I'm a premium user and the playlist radio is missing

Visitor

Plan Premium Country   Device SamsungGalaxy 7 Operating System Android   My Question or Issue  I'm a premium user and the playlist radio is missing

AeroZ

Composer

519 Views

1 replies

2 likes

  • 519 Views
  • 1 replies
  • 2 likes

Still not being able to share via insta stories.

PlanPremiumCountryIndonesiaDeviceLG G5 SEOperating SystemAndroid 7 (Nougat) My Question or Issue Hello! When I want to share a song to my Instagram Story, but there's no option for share via instagram storiesi’ve udpating both of the latest version o...

Newbie

Plan Premium Country Indonesia Device LG G5 SE Operating System Android 7 (Nougat)   My Question or Issue   Hello! When I want to share a song to my Instagram Story, but the...

547 Views

0 replies

0 likes

Instagram
Instagram Stories
LG
lg g5
LG G5 Se
  • 547 Views
  • 0 replies
  • 0 likes

Playlist bio

Is there a way to change or add a bio/description to a playlist through using your phone, Android specifically.

Visitor

Is there a way to change or add a bio/description to a playlist through using your phone, Android specifically.  

670 Views

0 replies

0 likes

  • 670 Views
  • 0 replies
  • 0 likes

Imported Songs doesn't download on Mobile.

When I import one of my songs through Local Files on my desktop, it is playable but when I want download them onto my phone, it doesn't download. Anybody else have this problem?

Newbie

When I import one of my songs through Local Files on my desktop, it is playable but when I want download them onto my phone, it doesn't download. Anybody else have this problem?

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Swipe to queue does not work

PlanPremium, studentCountry USADeviceiPhone XOperating SystemiOS 12.1.2 (latest version of Spotify installed) My Question or IssueThis occurs more often when I’m offline, but when I’m listening on my phone and swipe right on a song in my library to q...

Newbie

Plan Premium, student Country  USA Device iPhone X Operating System iOS 12.1.2 (latest version of Spotify installed)   My Question or Issue This occurs more often when I’m offline...

980 Views

0 replies

2 likes

queue
queue next
  • 980 Views
  • 0 replies
  • 2 likes

Problems since downgrading to free

Since downgrading from premium several of my playlists were shortened. On my favorite playlist this happens to be 20 of the most recent songs added. The app also allows 3 of my stations to be played in order, with shuffle not being an option at all. ...

Regular

Since downgrading from premium several of my playlists were shortened . On my favorite playlist this happens to be 20 of the most recent songs added. The app also allows 3 of my stations to be playe...

Mstanley262

Regular

629 Views

3 replies

0 likes

  • 629 Views
  • 3 replies
  • 0 likes

Android

Hi, i got a question. Since the newest Update on my Android phone, the 'search song in playlist' - Bar disappeared. It Was above the playlist and below the shuffle Button. Now i have to go to the playlist settings and click on 'search in the playlist...

Newbie

Hi, i got a question.  Since the newest Update on my Android phone, the 'search song in playlist' - Bar disappeared. It Was above the playlist and below the shuffle Button. Now i have to go to ...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Scroll slider not grabbable since recent update

DeviceMate 20 Pro My Question or Issue Since a recent update the scroll bar/slider in the playlists doesn't work immediately: Old situation:Scroll down a bit so scroll bar becomes visible, grab and use slider on scrollbar.New situation:Scroll down a ...

Music Fan

  Device Mate 20 Pro   My Question or Issue  Since a recent update the scroll bar/slider in the playlists doesn't work immediately:   Old situation: Scroll down a bit so s...

1365 Views

0 replies

1 likes

  • 1365 Views
  • 0 replies
  • 1 likes

Playlist search and sort missing on my Android app

PlanPremiumCountryUnited StatesDeviceOnePlus 5TOperating SystemAndroid 8.1.0 My Question or Issue:An update changed the way you organizate and filter playlists and I was confused for like 2 weeks. I was just wondering if there is anyway that you can ...

Newbie

Plan Premium Country United States Device OnePlus 5T Operating System Android 8.1.0   My Question or Issue: An update changed the way you organizate and filter playlists and I was conf...

The_Steak_Guy

Newbie

736 Views

2 replies

1 likes

  • 736 Views
  • 2 replies
  • 1 likes

[radio] does not work

I have premium family subscription in Poland. My device: Xiaomi redmi note 3, miui 8, android 6.0.1 I can't play radio of a song or playlist. On the same account and desktop version on my laptop everything is fine. Only mobile app is the issue. I tri...

Newbie

I have premium family subscription in Poland. My device: Xiaomi redmi note 3, miui 8, android 6.0.1   I can't play radio of a song or playlist. On the same account and desktop version on my la...

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

Problem sorting playlist by newly added

PlanPremiumCountryBrazilDeviceSamsung Galaxy J7 PrimeOperating SystemAndroid 8.0.0 My Question or Issue The '' Sort by Recently Added '' feature is not working in a specific playlist, it happens only on the mobile.Playlist: https://open.spotify.com/u...

Newbie

Plan Premium Country Brazil Device Samsung Galaxy J7 Prime Operating System Android 8.0.0   My Question or Issue   The '' Sort by Recently Added '' feature is not working in a sp...

307 Views

0 replies

0 likes

  • 307 Views
  • 0 replies
  • 0 likes

Songs wont play

PlanPremiumCountry United statesDevice(Samsung Galaxy 9)Operating System Android My Question or Issue So I started to notice certain songs wont play, that used to play before. Everytime I select certain songs, and theres quite a few the more I look, ...

Newbie

Plan Premium Country  United states Device (Samsung Galaxy 9) Operating System  Android   My Question or Issue  So I started to notice certain songs wont play, that used...

498 Views

0 replies

0 likes

Help
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  • 0 likes