Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395526 Views

546 replies

35 likes

Account
Free
  • 395526 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8427 Views

0 replies

7 likes

  • 8427 Views
  • 0 replies
  • 7 likes

Superuser Contribution Android auto offline mode (Yes, this again)

I got Spotify premium with the intend of using it offline in android auto, only to find out this is not possible, while it is possible on apple devices.I don't know if this is a bug or if it's intentional, but this is a HUGE dealbreaker, i have a lim...

Newbie

I got Spotify premium with the intend of using it offline in android auto, only to find out this is not possible, while it is possible on apple devices. I don't know if this is a bug or if it's in...

Peter

Spotify Legend

1164 Views

2 replies

6 likes

  • 1164 Views
  • 2 replies
  • 6 likes

Solved!! Samsung Gear BT Disconnected Check Your Connection

PlanPremiumCountry AustraliaDeviceSamsung Gear S3 FrontierOperating System? My Question or Issue I all of a sudden can't use my Gear S3 as a Remote for my Note 8. All I get is a message that Bluetooth is disconnected or use the App on my phone. I hav...

Casual Listener

Plan Premium Country  Australia Device Samsung Gear S3 Frontier Operating System ?   My Question or Issue  I all of a sudden can't use my Gear S3 as a Remote for my Note 8.&n...

Alpabe

Casual Listener

6793 Views

7 replies

4 likes

  • 6793 Views
  • 7 replies
  • 4 likes

Radio from Playlist missing

Radio is missing from playlist on both windows app and andriod app I can start radio from an individual song but not a playlist or artist. iOS app seems to be working.

Music Fan

  Radio is missing from playlist on both windows app and andriod app  I can start radio from an individual song but not a playlist or artist.  iOS app seems to be working.

krzy28

Newbie

567 Views

1 replies

3 likes

  • 567 Views
  • 1 replies
  • 3 likes

Superuser Contribution Android app partially relaunches when peripherals are connected/disconnected

PlanPremiumCountry New ZealandDeviceVodafone Smart V8 (VFD 710)Operating SystemAndroid version: 7.1.1Android security patch level: 1 August 2018Baseband version: P840V70B01Kernel version: 3.18.31-perfBuild number: VFD-710_MRB04Variant build: NZ-Lock-...

Newbie

Plan Premium Country  New Zealand Device Vodafone Smart V8 (VFD 710) Operating System Android version: 7.1.1 Android security patch level: 1 August 2018 Baseband version: P840V70B0...

Peter

Spotify Legend

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Saved Podcasts offline

PlanPremiumCountry GermanyDeviceHuawei mate SEOperating SystemAndroid Oreo My Question or Issue I download podcasts to listen to when I'm offline. But when I'm offline or have a bad connection I cannot access the podcast section of my app and have no...

Newbie

  Plan Premium Country  Germany Device Huawei mate SE Operating System Android Oreo   My Question or Issue  I download podcasts to listen to when I'm offline. But when ...

436 Views

0 replies

0 likes

Offline Android
  • 436 Views
  • 0 replies
  • 0 likes

Search Will Not Load

I'm using an updated Samsung S7 and have reinnstalled Spotify several times over the past few weeks so I have the most up to date version. For whatever reason, I can stream non-downloaded songs just fine off of playlists, but whenever I click the Sea...

Newbie

  I'm using an updated Samsung S7 and have reinnstalled Spotify several times over the past few weeks so I have the most up to date version. For whatever reason, I can stream non-downloaded son...

landonharris88

Composer

330 Views

1 replies

1 likes

  • 330 Views
  • 1 replies
  • 1 likes

Downloaded music buffering

PlanPremium Country UsaDeviceSamsung sky pro My Question or Issue Tried using my downloaded music offline for the first time today, and consistently the songs buffer, sporadically through out the songs, with some not buffering at all, how can I fix t...

Newbie

  Plan Premium  Country  Usa Device Samsung sky pro   My Question or Issue   Tried using my downloaded music offline for the first time today, and consistently the ...

670 Views

0 replies

2 likes

  • 670 Views
  • 0 replies
  • 2 likes

Superuser Contribution Closing Application Android

Is there a way to close Spotify so it doesn't start up when connected to Bluetooth or show on Android Auto upon startup? PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or Issue As referenced above. I'm looki...

Casual Listener

Is there a way to close Spotify so it doesn't start up when connected to Bluetooth or show on Android Auto upon startup?  Plan Premium Country  USA Device Samsung Galaxy Note 8 Opera...

Peter

Spotify Legend

2912 Views

4 replies

0 likes

  • 2912 Views
  • 4 replies
  • 0 likes

Superuser Contribution Volume Normalizer

I use spotify on both my computer and my phone (oneplus 6t) with a paid subscription, but I have been running into the problem where my phone keeps lowering the volume of my music even though the volume normalizer option is set to off. Is there a way...

Visitor

I use spotify on both my computer and my phone (oneplus 6t) with a paid subscription, but I have been running into the problem where my phone keeps lowering the volume of my music even though the vol...

Peter

Spotify Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Android Auto Playlist Folders

PlanPremiumCountry DEDeviceSamsung Galaxy S9 + Sony XAV-AX100Operating SystemAndroid Oreo I have a lot of playlists, so many of them are in folders, e.g. a folder called "Genre" containing playlists like "Hip-Hop", "Country" and so on. Some of these ...

Casual Listener

Plan Premium Country  DE Device Samsung Galaxy S9 + Sony XAV-AX100 Operating System Android Oreo     I have a lot of playlists, so many of them are in folders, e.g. a folder ...

683 Views

0 replies

2 likes

Android Auto.
Android Galaxy s8
Playlist Visibility
  • 683 Views
  • 0 replies
  • 2 likes

Superuser Contribution Music ends and the next one does not come out

PremiumBrasil(Motorola G4 Plus)(Android 7.0)(Onkyo TX-NR686) In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music without problems but when it finishes and starts playing the next one ...

Casual Listener

Premium Brasil (Motorola G4 Plus) (Android 7.0) (Onkyo TX-NR686)  In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music with...

Katerina

Spotify Legend

726 Views

3 replies

0 likes

Onkyo
  • 726 Views
  • 3 replies
  • 0 likes

Use streaming on Samsung Gear without mobile?

PlanPremiumCountryGermany DeviceGear S3Operating SystemTizen My Question or Issue Is it possible to listens o spotify (via bluetooth headset) without a mobile phone and without downloading songs to the watch when the watch is connected to WiFi???

Casual Listener

Plan Premium Country Germany  Device Gear S3 Operating System Tizen   My Question or Issue  Is it possible to listens o spotify (via bluetooth headset) without a mobile phone...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Spotify is **bleep**?

Songs play at random, stop at random, skip at random, play random albums and playlists...at random. It is SUPREMELY annoying to even have anything of this natrure be applicable to a subscription based service such as Spotify. So, I have done almost 2...

Newbie

Songs play at random, stop at random, skip at random, play random albums and playlists...at random. It is SUPREMELY annoying to even have anything of this natrure be applicable to a subscription base...

Mantisentil

Community Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Where do i find follow for new artist

My Question or Issue Why is Artist music not showing when searched? Already realeased

Music Fan

    My Question or Issue  Why is Artist music not showing when searched? Already realeased

Mantisentil

Community Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Solved!! Search within playlist android

PlanPremiumCountry Ireland DevicePoco f1 Operating System(Android pie) My Question or Issue I can't search within an existing playlist this is frustrating as large playlist need a search. I used to be able to goto the playlist pull down the top of th...

Newbie

Plan Premium Country  Ireland  Device Poco f1   Operating System (Android pie)   My Question or Issue  I can't search within an existing playlist this is frustrati...

Mantisentil

Community Legend

753 Views

1 replies

0 likes

Search Playlist
  • 753 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes disappeared

PlanFree/PremiumCountry USDeviceMoto G5s plusOperating SystemAndroid Oreo My Question or IssueDaily mixes 2-4 have disappeared. I've cleared data and cache, uninstalled and reinstalled the app etc.

Casual Listener

Plan Free/Premium Country  US Device Moto G5s plus Operating System Android Oreo   My Question or Issue Daily mixes 2-4 have disappeared. I've cleared data and cache, uninstalled ...

Katerina

Spotify Legend

640 Views

3 replies

0 likes

  • 640 Views
  • 3 replies
  • 0 likes

Spotify skips to next track after 40-48 seconds

PlanPremiumCountry SwedenDeviceLenovo Tab 10+Operating SystemAndroid 7.1.1 My Question or IssueSpotify skips to next track after 40-48 seconds, every track.It's the same on my computer (win 10).I tried to log out and in again on the tablet.Any ideas?...

Casual Listener

Plan Premium Country  Sweden Device Lenovo Tab 10+ Operating System Android 7.1.1   My Question or Issue Spotify skips to next track after 40-48 seconds, every track. It's the sa...

-PC-

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Solved!! Comment Transferer un compte

Bonjour,Je vais changer de Smartphone , et je voudrai savoir comment transferer mon compte Spotify Family vers mon nouveau smartphone.Ce n'est pas moi qui ai le compte principal.MerciFreddy

Newbie

  Bonjour, Je vais changer de Smartphone , et je voudrai savoir comment transferer mon compte Spotify Family vers mon nouveau smartphone. Ce n'est pas moi qui ai le compte principal. Merci ...

Jᴀᴄᴋ

Roadie

9300 Views

1 replies

0 likes

  • 9300 Views
  • 1 replies
  • 0 likes

Won't connect to radio app

After my app updated to the most recent version today it stopped connecting to my radios spotify app. I have a Kenwood DDX595. On the Spotify app it shows "disconnected" and it has no controls or song info. I have a Galaxy S8. I've tried many reboots...

Regular

 After my app updated to the most recent version today it stopped connecting to my radios spotify app. I have a Kenwood DDX595. On the Spotify app it shows "disconnected" and it has no controls ...

rmorones

Casual Listener

6566 Views

14 replies

5 likes

  • 6566 Views
  • 14 replies
  • 5 likes

App crashes when sorting albums by 'date added' and 'oldest first'

Plan: PremiumCountry: GermanyDevice: Samsung Galaxy S9+Operating System: Android 8 Hi!Once again I reached the annoying 10,000 song limit so I decided to clean up a little bit. So I do the following:* Open the Spotify app* Open library* Open albums* ...

Casual Listener

Plan: Premium Country: Germany Device: Samsung Galaxy S9+ Operating System: Android 8   Hi! Once again I reached the annoying 10,000 song limit so I decided to clean up a little bit. So ...

594 Views

0 replies

0 likes

Crash
  • 594 Views
  • 0 replies
  • 0 likes