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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208918 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208918 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557698 Views

78 replies

3 likes

  • 557698 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461269 Views

575 replies

39 likes

Account
Free
  • 461269 Views
  • 575 replies
  • 39 likes

No filter on playlists

PlanPremiumCountry NorwayDeviceLG G6Operating SystemAndroid 8.0.0 Oreo My Question or IssueThere is no longer a filter option at the top of playlists - is this a problem or is it a part of spotify's update ? Really annoying when your looking for song...

Newbie

  Plan Premium Country  Norway Device LG G6 Operating System Android 8.0.0 Oreo   My Question or Issue There is no longer a filter option at the top of playlists - is this a...

vex390

Casual Listener

1217 Views

3 replies

2 likes

8.4.84.874
android 8.0.0
android oreo
Premium
  • 1217 Views
  • 3 replies
  • 2 likes

Phone cover close screen volume does not work when using with Sonos.

Hi allI'm using an Android (Samsung S5). I have the official cover for the phone, so when you close the cover there is a little window and you can still control aspects of your phone. So when I close it currently I can still use spotify, it comes up ...

Casual Listener

  Hi all I'm using an Android (Samsung S5). I have the official cover for the phone, so when you close the cover there is a little window and you can still control aspects of your phone. &n...

Joe

Community Legend

917 Views

2 replies

0 likes

  • 917 Views
  • 2 replies
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Radio Option No Longer Available?

I've been a Premium user for a few years now and listen to, quite literally, 100% of my music through the Spotify app on my phone. The other day I realized that when I choose any "Go to Radio" option (Go to Song Radio, Go to Playlist Radio, etc.) the...

Casual Listener

  I've been a Premium user for a few years now and listen to, quite literally, 100% of my music through the Spotify app on my phone.   The other day I realized that when I choose any "Go...

JoshuaTSmith

Newbie

1254 Views

2 replies

4 likes

  • 1254 Views
  • 2 replies
  • 4 likes

App on Fire TV closes when switching to a different Playlist

When you use a Computer or Smartphone to control the App on a Fire TV Stick 2nd Gen and you switch the Playlist which is playing back like 3 or 4 times in a row the App just closes.

Newbie

When you use a Computer or Smartphone to control the App on a Fire TV Stick 2nd Gen and you switch the Playlist which is playing back like 3 or 4 times in a row the App just closes.

363 Views

0 replies

0 likes

  • 363 Views
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  • 0 likes

Cannot play radio stations

Plan PremiumCountryUKDeviceGalaxy A5My Question or IssueWhen I try to play a radio station I get the message "Cannot start the radio station. Please try again later" How do I solve this problem? It has happening for 3 days now. Thanks.

Casual Listener

Plan  Premium Country UK Device Galaxy A5 My Question or Issue When I try to play a radio station I get the message "Cannot start the radio station. Please try again later"   ...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
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Play Artist Radio/Song leads to playlist of radio instead

Plan Premium Operating SystemAndroid nugat My Issue:After I click go to song/artist radio on the Android app I don't get PLAY RADIO instead I get a playlist created by spotify. In addition I don't have the option to create a station using the station...

Newbie

  Plan  Premium    Operating System Android nugat    My Issue: After I click go to song/artist radio on the Android app I don't get PLAY RADIO instead I get a pl...

440 Views

0 replies

2 likes

  • 440 Views
  • 0 replies
  • 2 likes

How can I join Spotify Android beta program?

PlanPremiumCountry Turkey DeviceSamsung Galaxy J7 2017Operating SystemAndroid 8.1.0 My Question or Issue I want to join Spotify Android beta program.

Visitor

  Plan Premium Country  Turkey  Device Samsung Galaxy J7 2017 Operating System Android 8.1.0   My Question or Issue  I want to join Spotify Android beta program.&n...

AeroZ

Composer

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Behind The Lyrics

PlanPremiumCountry Device(Samsung J3)Operating System(Android 6.0.1) My Question or Issue My behind the lyrics doesn't work when I play songs that are supposed to have it. It used to work before I had premium but now it doesn't work anymore

Newbie

Plan Premium Country   Device (Samsung J3) Operating System (Android 6.0.1)   My Question or Issue  My behind the lyrics doesn't work when I play songs that are supposed to h...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
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Cannot download Spotify onto my (old) Kindle Fire

PlanPremiumCountry GermanyDeviceKindle Fire HD 8.9 (2012)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'd like to get Spotify onto my Kindle Fire (HD 8.9 2012). If I go to spotify.com and try and download the app, I ge...

Casual Listener

Plan Premium Country  Germany Device Kindle Fire HD 8.9 (2012) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'd like to get Spotify o...

MattAhier

Casual Listener

1107 Views

1 replies

1 likes

  • 1107 Views
  • 1 replies
  • 1 likes

play on all devices

My Question or Issueif i play on one of my devices why do i see it on all of my devices?

Casual Listener

    My Question or Issue if i play on one of my devices why do i see it on all of my devices?  

whitecross77

Casual Listener

817 Views

2 replies

0 likes

  • 817 Views
  • 2 replies
  • 0 likes

Storage

PlanPremiumCountryBrazil DeviceLG X ScreenOperating SystemAndroid My Question or Issue I'd like to know why I can't change the storage location to the SD card like I used to do before, now I reinstalled the app and can't do it anymore, so please help...

Newbie

Plan Premium Country Brazil   Device LG X Screen Operating System Android   My Question or Issue  I'd like to know why I can't change the storage location to the SD card lik...

466 Views

0 replies

0 likes

  • 466 Views
  • 0 replies
  • 0 likes

Loat search function from within a playlist?

PlanPremiumCountry UkDeviceSamsung Galaxy 9Operating SystemAndroid My Question or Issue You can no longer search from within a playlist? This was possible a few months back.

Newbie

Plan Premium Country  Uk Device Samsung Galaxy 9 Operating System Android   My Question or Issue  You can no longer search from within a playlist?  This was possible a f...

AeroZ

Composer

571 Views

1 replies

0 likes

Playlist search
  • 571 Views
  • 1 replies
  • 0 likes

My Android phone and my Roku causing double scrobbles

PlanPremium Country USA DeviceSamsung Galaxy 8+Roku 3 Operating SystemAndroid 8.0.0Latest Roku updates My Question or IssueIf I am playing Spotify via my Roku 3 device, my Galaxy 8+ wants to take over. This results in double scrobbles to last.fm. How...

Regular

Plan Premium   Country  USA   Device Samsung Galaxy 8+ Roku 3   Operating System Android 8.0.0 Latest Roku updates    My Question or Issue If I am playin...

628 Views

0 replies

0 likes

Android 8
last.fm
Last.fm for Spotify
Roku app
  • 628 Views
  • 0 replies
  • 0 likes

Search not working "oops, something went wrong"

So since the last update my search is not working. I have tried reinstalling the app, signing up for beta app, adding Spotify related urls to whitelist in ad blocker, all to no avail. Any ideas? PlanPremiumCountryIreland DeviceOneplus 5tOperating Sys...

Casual Listener

So since the last update my search is not working. I have tried reinstalling the app, signing up for beta app, adding Spotify related urls to whitelist in ad blocker, all to no avail. Any ideas?&nbsp...

Anomaly_XB

Casual Listener

5805 Views

8 replies

0 likes

  • 5805 Views
  • 8 replies
  • 0 likes

La musique se coupe

PlanPremium ( 0,99 3 mois)Country FranceDeviceBlackview BV7000Operating SystemAndroid My Question or Issue J'ai un nouveau téléphone, en lançant une musique, la musique se coupe pendant l'écoute quelques secondes après, et la notification de la musiq...

Casual Listener

Plan Premium ( 0,99 3 mois) Country  France Device Blackview BV7000 Operating System Android   My Question or Issue  J'ai un nouveau téléphone, en lançant une musique, la mus...

965 Views

0 replies

2 likes

  • 965 Views
  • 0 replies
  • 2 likes

App creates new offline device entry daily - removes all downloads.

PlanPremiumCountry GermanyDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or Issue So I've switched from Google Play Music last week and I've been pretty satisfied, apart from this one problem I'm having and can't get rid of.My Spotif...

Newbie

Plan Premium Country  Germany Device Samsung Galaxy S8 Operating System Android Oreo   My Question or Issue  So I've switched from Google Play Music last week and I've been p...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
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Discover Music Gone

nvm its inside search.. confusing

Casual Listener

nvm its inside search.. confusing

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
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No Recent Activity for user

Premium Family USAWindows Desktop, iPod Touch, Samsung Galaxy Tab AWindows 10, iOS 12, Android Oreo I have a new account with 2 new users (and 1 existing user who joined my family plan through my invitiation), as the head of the account, I am followi...

Newbie

Premium Family  USA Windows Desktop, iPod Touch, Samsung Galaxy Tab A Windows 10, iOS 12, Android Oreo    I have a new account with 2 new users (and 1 existing user who joined my ...

1159 Views

0 replies

0 likes

  • 1159 Views
  • 0 replies
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Spotify stops playing after a few minutes on Nokia 2

I have a Nokia 2 phone running Android 7.1.1 (although this problem has persisted in previous versions). Whenever I run Spotify, the current song will stop playing after a few minutes. The app won't crash - it'll just stop playing. This problem appea...

Casual Listener

I have a Nokia 2 phone running Android 7.1.1 (although this problem has persisted in previous versions). Whenever I run Spotify, the current song will stop playing after a few minutes. The app won't ...

1063 Views

0 replies

2 likes

  • 1063 Views
  • 0 replies
  • 2 likes

Offline music on Samsung Gear S3 - some trakcs do not dowload

PlanPremiumCountry PolandDeviceSamsung Gear S3 FrontierOperating SystemAndroid (paired phone)My Question or Issue I set my device to download the music from one of my playlist (about 150 tracks) according to mlendards post. It works fine for some tra...

Newbie

Plan Premium Country  Poland Device Samsung Gear S3 Frontier Operating System Android (paired phone) My Question or Issue  I set my device to download the music from one of my play...

881 Views

0 replies

4 likes

  • 881 Views
  • 0 replies
  • 4 likes