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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

376112 Views

541 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7553 Views

0 replies

7 likes

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Corrupting SD Cards as a Spotify's manner

PlanPremiumCountryPolandDeviceSamsung Galaxy S5 I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979That's because no solution was given to anyone asking for it. After using Spotify for months ...

Newbie

Plan Premium Country Poland Device Samsung Galaxy S5   I'd like to renew this thread https://community.spotify.com/t5/Android/corrupting-sd-cards/m-p/1313381#M56979 That's because no s...

1082 Views

0 replies

1 likes

corruptedfiles
  • 1082 Views
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Superuser Contribution Can't follow profiles

The setup of Spotify on my Android doesn't allow me to see my own profile or follow other profiles, but I can still follow artists.

Newbie

The setup of Spotify on my Android doesn't allow me to see my own profile or follow other profiles, but I can still follow artists.    

Katerina

Spotify Legend

1491 Views

2 replies

0 likes

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Superuser Contribution Playing Local Files on Mobil

PlanPremiumCountry USADeviceSamsung Galaxy 9, Dell G7 LaptopOperating SystemAndroid Oreo, Windows 10 My Question or Issue For the life of me I cannot figure out how to play local files from my computer on my phone. I have songs saved on my computer t...

Newbie

Plan Premium Country  USA Device Samsung Galaxy 9, Dell G7 Laptop Operating System Android Oreo, Windows 10   My Question or Issue  For the life of me I cannot figure ou...

Katerina

Spotify Legend

474 Views

2 replies

0 likes

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  • 2 replies
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unstoppable downloads

Hello everybody,I have a problem with the Spotify App. Everytime I connect to a WiFi the app starts downloading - but never ends. This can take hours without any progress.I tried to uncheck all the albums I downloaded but this doesn't help.The app te...

Newbie

Hello everybody, I have a problem with the Spotify App. Everytime I connect to a WiFi the app starts downloading - but never ends. This can take hours without any progress. I tried to uncheck all t...

346 Views

0 replies

0 likes

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Spotify drains smartwatch battery

PlanPremiumDeviceMotorola Moto G 5 and an Asus Zenwatch 3Operating SystemAndroid 8.1 and wear OS 2.2 My Question or IssueWhen I listen to music on Spotify, I notice that the battery of my smartwatch drains quickly. I even have to turn on airplane mod...

Visitor

Plan Premium Device Motorola Moto G 5 and an Asus Zenwatch 3 Operating System Android 8.1 and wear OS 2.2   My Question or Issue When I listen to music on Spotify, I notice that the batt...

795 Views

0 replies

0 likes

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Superuser Contribution Mobile Push Notification Gets Stuck on One Song

PlanFreeCountryUnited StatesDeviceSamsung Galaxy Amp Prime 3 My Question or Issue When I am streaming on my phone my notification will occassionally freeze completely and no longer display the correct song. The buttons (skip and toggle play/pause) st...

Newbie

Plan Free Country United States Device Samsung Galaxy Amp Prime 3   My Question or Issue  When I am streaming on my phone my notification will occassionally freeze completely and no...

664 Views

0 replies

4 likes

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Volume normalization is broken

Even when on the same artist on CDs that came out in the same time period the volume levels can be very different. I feel confident the actual CD volume was probably normalized on release. So why is spotify delivering audio at obviously different vol...

Regular

Even when on the same artist on CDs that came out in the same time period the volume levels can be very different.  I feel confident the actual CD volume was probably normalized on release.&nbsp...

500 Views

0 replies

0 likes

volume normalization
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Solved!!Superuser Contribution Search bar in playlists is gone

PlanPremiumCountry TurkeyDevice(Xperia M4 Aqua)Operating System(Android M, 6.0) My Question or Issueas i stated in the title the search bar in playlists is gone. I cant search for a specific song in my playlists for 2 weeks now. I dont know what caus...

Casual Listener

Plan Premium Country  Turkey Device (Xperia M4 Aqua) Operating System (Android M, 6.0)   My Question or Issue as i stated in the title the search bar in playlists is gone. I cant ...

fylmz

Casual Listener

3913 Views

2 replies

0 likes

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[Podcast] can't change the speed of podcast playing of different device

PlanPremiumCountry IsraelDevicesDevice 1- Windows 10 PCDevice 2- Samsung Galaxy S8 Recreation steps1. Open podcast on device 1 (tested on PC)2. Open spotify (same user) on device 2 (tested on Android)3. While podcast plays on devi e 1, change speed o...

Regular

  Plan Premium Country  Israel Devices Device 1- Windows 10 PC Device 2- Samsung Galaxy S8   Recreation steps 1. Open podcast on device 1 (tested on PC) 2. Open spotify (sam...

1115 Views

0 replies

2 likes

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Superuser Contribution Android auto offline mode (Yes, this again)

I got Spotify premium with the intend of using it offline in android auto, only to find out this is not possible, while it is possible on apple devices.I don't know if this is a bug or if it's intentional, but this is a HUGE dealbreaker, i have a lim...

Newbie

I got Spotify premium with the intend of using it offline in android auto, only to find out this is not possible, while it is possible on apple devices. I don't know if this is a bug or if it's in...

Peter

Spotify Legend

1150 Views

2 replies

6 likes

  • 1150 Views
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Solved!! Samsung Gear BT Disconnected Check Your Connection

PlanPremiumCountry AustraliaDeviceSamsung Gear S3 FrontierOperating System? My Question or Issue I all of a sudden can't use my Gear S3 as a Remote for my Note 8. All I get is a message that Bluetooth is disconnected or use the App on my phone. I hav...

Casual Listener

Plan Premium Country  Australia Device Samsung Gear S3 Frontier Operating System ?   My Question or Issue  I all of a sudden can't use my Gear S3 as a Remote for my Note 8.&n...

Alpabe

Casual Listener

6700 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

Radio from Playlist missing

Radio is missing from playlist on both windows app and andriod app I can start radio from an individual song but not a playlist or artist. iOS app seems to be working.

Music Fan

  Radio is missing from playlist on both windows app and andriod app  I can start radio from an individual song but not a playlist or artist.  iOS app seems to be working.

krzy28

Newbie

555 Views

1 replies

3 likes

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Superuser Contribution Android app partially relaunches when peripherals are connected/disconnected

PlanPremiumCountry New ZealandDeviceVodafone Smart V8 (VFD 710)Operating SystemAndroid version: 7.1.1Android security patch level: 1 August 2018Baseband version: P840V70B01Kernel version: 3.18.31-perfBuild number: VFD-710_MRB04Variant build: NZ-Lock-...

Newbie

Plan Premium Country  New Zealand Device Vodafone Smart V8 (VFD 710) Operating System Android version: 7.1.1 Android security patch level: 1 August 2018 Baseband version: P840V70B0...

Peter

Spotify Legend

463 Views

1 replies

0 likes

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Saved Podcasts offline

PlanPremiumCountry GermanyDeviceHuawei mate SEOperating SystemAndroid Oreo My Question or Issue I download podcasts to listen to when I'm offline. But when I'm offline or have a bad connection I cannot access the podcast section of my app and have no...

Newbie

  Plan Premium Country  Germany Device Huawei mate SE Operating System Android Oreo   My Question or Issue  I download podcasts to listen to when I'm offline. But when ...

416 Views

0 replies

0 likes

Offline Android
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Search Will Not Load

I'm using an updated Samsung S7 and have reinnstalled Spotify several times over the past few weeks so I have the most up to date version. For whatever reason, I can stream non-downloaded songs just fine off of playlists, but whenever I click the Sea...

Newbie

  I'm using an updated Samsung S7 and have reinnstalled Spotify several times over the past few weeks so I have the most up to date version. For whatever reason, I can stream non-downloaded son...

landonharris88

Composer

311 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Downloaded music buffering

PlanPremium Country UsaDeviceSamsung sky pro My Question or Issue Tried using my downloaded music offline for the first time today, and consistently the songs buffer, sporadically through out the songs, with some not buffering at all, how can I fix t...

Newbie

  Plan Premium  Country  Usa Device Samsung sky pro   My Question or Issue   Tried using my downloaded music offline for the first time today, and consistently the ...

660 Views

0 replies

2 likes

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Superuser Contribution Closing Application Android

Is there a way to close Spotify so it doesn't start up when connected to Bluetooth or show on Android Auto upon startup? PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or Issue As referenced above. I'm looki...

Casual Listener

Is there a way to close Spotify so it doesn't start up when connected to Bluetooth or show on Android Auto upon startup?  Plan Premium Country  USA Device Samsung Galaxy Note 8 Opera...

Peter

Spotify Legend

2870 Views

4 replies

0 likes

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Superuser Contribution Volume Normalizer

I use spotify on both my computer and my phone (oneplus 6t) with a paid subscription, but I have been running into the problem where my phone keeps lowering the volume of my music even though the volume normalizer option is set to off. Is there a way...

Visitor

I use spotify on both my computer and my phone (oneplus 6t) with a paid subscription, but I have been running into the problem where my phone keeps lowering the volume of my music even though the vol...

Peter

Spotify Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Android Auto Playlist Folders

PlanPremiumCountry DEDeviceSamsung Galaxy S9 + Sony XAV-AX100Operating SystemAndroid Oreo I have a lot of playlists, so many of them are in folders, e.g. a folder called "Genre" containing playlists like "Hip-Hop", "Country" and so on. Some of these ...

Casual Listener

Plan Premium Country  DE Device Samsung Galaxy S9 + Sony XAV-AX100 Operating System Android Oreo     I have a lot of playlists, so many of them are in folders, e.g. a folder ...

660 Views

0 replies

2 likes

Android Auto.
Android Galaxy s8
Playlist Visibility
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Superuser Contribution Music ends and the next one does not come out

PremiumBrasil(Motorola G4 Plus)(Android 7.0)(Onkyo TX-NR686) In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music without problems but when it finishes and starts playing the next one ...

Casual Listener

Premium Brasil (Motorola G4 Plus) (Android 7.0) (Onkyo TX-NR686)  In the spotify application of the cell phone I start a song and ask to play it on my Onkyo receiver. I listen to music with...

Katerina

Spotify Legend

699 Views

3 replies

0 likes

Onkyo
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  • 3 replies
  • 0 likes