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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118833 Views

27 replies

4 likes

  • 118833 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239746 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239746 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600625 Views

79 replies

3 likes

  • 600625 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493050 Views

581 replies

42 likes

Account
Free
  • 493050 Views
  • 581 replies
  • 42 likes

Solved!! Android Auto - No Internet Connection

PlanPremiumCountryUK DeviceSamsung Galaxy S7 / Android Auto (Kia headunit)Operating SystemAndroid 8 My Question or IssueSince the last update (8.4.84.874 / 11 Dec 2018), Spotify running in Andoid Auto is complaining there is no internet connection, w...

Music Fan

Plan Premium Country UK  Device Samsung Galaxy S7 / Android Auto (Kia headunit) Operating System Android 8   My Question or Issue Since the last update (8.4.84.874 / 11 Dec 2018),...

dparnell

Music Fan

3433 Views

2 replies

1 likes

  • 3433 Views
  • 2 replies
  • 1 likes

Songs Skipping Automatically

PlanPremiumCountry SpainDeviceXiaomi Mi5sOperating SystemMiui 10 My Question or Issue Hi! Spotify has started to skip songs automatically. Sometimes when then song has just began, sometimes at second 15. Not always the same. Also have some playlists ...

Newbie

Plan Premium Country  Spain Device Xiaomi Mi5s Operating System Miui 10   My Question or Issue   Hi! Spotify has started to skip songs automatically. Sometimes when then son...

692 Views

0 replies

0 likes

Song skipping automatically
  • 692 Views
  • 0 replies
  • 0 likes

How to turn on video/animation when playing songs that are video compatible on spotify

PlanPremiumCountryMalaysiaDeviceOnePlus6T A6013Operating SystemAndroid Oreo My Question or Issue My friend using Oneplus 6 are able to view the video when playing many songs on spotify but I can't ..... any solution?

Newbie

Plan Premium Country Malaysia Device OnePlus6T A6013 Operating System Android Oreo   My Question or Issue  My friend using Oneplus 6 are able to view the video when playing many s...

4055 Views

0 replies

1 likes

Animations
  • 4055 Views
  • 0 replies
  • 1 likes

Solved!! Lowers volume every time battery percentage changes

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a second and then restores.

Gig Goer

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a seco...

Kanel

Gig Goer

1162 Views

1 replies

0 likes

Android
Pie
volume
  • 1162 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to sort playlists (songs in playlists) on Android?

Hi there,maybe im just too stupid to find the button but how to sort the songs in a playlist?e.g. sorted "last added" "name" and so on.atm im getting stupid while searching a song in my playlist.on the computer its just one click but i cant find it a...

Newbie

Hi there, maybe im just too stupid to find the button but how to sort the songs in a playlist? e.g. sorted "last added" "name" and so on. atm im getting stupid while searching a song in my playlis...

Katerina

Spotify Legend

9767 Views

9 replies

7 likes

  • 9767 Views
  • 9 replies
  • 7 likes

Superuser Contribution Sorting songs on androiod

Hello, I cannot seem to sort the songs on a playlist on my phone (e.g. by date added, by artsit). I can do this on the computer, but not the mobile. This is slightly annoying as e.g. some playlists are in alphabetic order on the computer, but on the ...

Regular

Hello, I cannot seem to sort the songs on a playlist on my phone (e.g. by date added, by artsit). I can do this on the computer, but not the mobile. This is slightly annoying as e.g. some playli...

Katerina

Spotify Legend

2313 Views

9 replies

7 likes

  • 2313 Views
  • 9 replies
  • 7 likes

Deletion triggers of a downloaded song

PlanPremium(Family)Country TurkeyDeviceASUS ZenFone 2Operating SystemAndroid 6.0.1My Question or Issue I have a playlist created, which I set the songs in the list to be auto-downloaded. Today I thought about removing a song from that list, but I cou...

Casual Listener

Plan Premium(Family) Country  Turkey Device ASUS ZenFone 2 Operating System Android 6.0.1 My Question or Issue  I have a playlist created, which I set the songs in the list to be a...

317 Views

0 replies

2 likes

  • 317 Views
  • 0 replies
  • 2 likes

[Your Music] Increase maximum Songs allowed in Your Music

PlanPremiumCountry Philippines Devicexiaomi redmi note 5 pro Operating SystemAndroid 9 (pie) I've always added songs via the windows app by clicking the "+" button right next to the song's name. It always appears in the "songs" playlist (in the windo...

Visitor

Plan Premium Country  Philippines  Device xiaomi redmi note 5 pro  Operating System Android 9 (pie)   I've always added songs via the windows app by clicking the "+" butt...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Some songs in "downloaded" playlist, not downloaded anymore?

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8 My Question or IssueFor some reason, suddenly some tracks are not downloaded anymore in a downloaded playlist (the gren arrow turns grey) see attached picture.Why is this happen...

Regular

Plan Premium Country  Sweden Device Samsung Galaxy 8 Operating System Android 8   My Question or Issue For some reason, suddenly some tracks are not downloaded anymore in a downlo...

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Downloading offline tracks only on Wifi, but it downloads on LTE anyway??

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8.0 My Question or Issue I have a new download issue. When I have added a new track to a playlist which is available offline also, it starts to download the track right away, altho...

Regular

  Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8.0   My Question or Issue  I have a new download issue. When I have added a new track to a pl...

Boney

Regular

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

Music Fan

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...

ingomaaan

Newbie

3221 Views

2 replies

6 likes

  • 3221 Views
  • 2 replies
  • 6 likes

Can't play a specific song that isn't greyed out

I use a Sony Xperia Z5 Compact most often with the latest update, but I've also tested this on two other devices, a Windows laptop and a MacBook Pro. If it helps any, I also have Premium. Fact is, I can't play the song See You Again by Tyler the Crea...

Visitor

I use a Sony Xperia Z5 Compact most often with the latest update, but I've also tested this on two other devices, a Windows laptop and a MacBook Pro. If it helps any, I also have Premium. Fact is, I ...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

The 30 ad breaks no longer happen on my device.

PlanFreeCountry UsaMy phone is a galaxy j3 primeOperating SystemI think android nugat My Question or Issue For the last month or so, my phone stopped doing the 30 minute ad breaks. Instead it'll pile a good 3 5 minute ads and put me back to my jam fo...

Visitor

  Plan Free Country  Usa My phone is a galaxy j3 prime Operating System I think android nugat   My Question or Issue  For the last month or so, my phone stopped doing th...

bobincali

Casual Listener

585 Views

1 replies

2 likes

  • 585 Views
  • 1 replies
  • 2 likes

Mobile app won't stop crashing

Hi, This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist, then quickly minimize the app, and finally taking the phone off...

Newbie

Hi,   This started about two weeks ago. Every time I open the app, it crashes within two seconds. It only plays music when I put my phone on airplane mode, then play a downloaded playlist...

user-removed

Not applicable

1238 Views

2 replies

0 likes

  • 1238 Views
  • 2 replies
  • 0 likes

Curated playlists not showing up for some genres.

PlanPremiumCountry CanadaDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue Whenever I browse some genres genre, for some reason, the curated playlists like RapCaviar are not showing up. I tried force stopping and clearing the c...

Regular

  Plan Premium Country  Canada Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue  Whenever I browse some genres genre, for some reason, the ...

312 Views

0 replies

0 likes

  • 312 Views
  • 0 replies
  • 0 likes

Spotify Playlist Shuffle

PlanPremiumCountry USA - TexasDeviceSamsung Galaxy S7 & PC - Windows 10 Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I have several playlists with two artists, but most of their albums in the playlist....

Newbie

Plan Premium Country  USA - Texas Device Samsung Galaxy S7 & PC - Windows 10   Hello, I have been having problems with the Spotify shuffle on playlists that I have created. I hav...

358 Views

0 replies

1 likes

  • 358 Views
  • 0 replies
  • 1 likes

Sort by date added

Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when I select sort by date, it will only filter with the...

Regular

Since the filtering fields changed from sort by ''recently added" to "by date" I cannot sort my playlist with the songs I've recently added at the top. No matter which way the arrow is pointing when ...

Beeeble

Regular

1258 Views

2 replies

0 likes

  • 1258 Views
  • 2 replies
  • 0 likes

Spotify Connet battery drain issue

PlanFree/PremiumCountry FinlandDeviceSony Xperia XZ1 Compact Operating SystemAndroid oreo 8.0 My Question or Issue I have Sony Xperia XZ1 Compact and Denon AVR-X-2100W. The problem is that when using spotify connect the battery drain is very high in ...

Music Fan

Plan Free/Premium Country  Finland Device Sony Xperia XZ1 Compact  Operating System Android oreo 8.0   My Question or Issue  I have Sony Xperia XZ1 Compact and Denon AVR...

Vsa_boy

Music Fan

1282 Views

2 replies

0 likes

  • 1282 Views
  • 2 replies
  • 0 likes

What happened to the SEARCH button on STATIONS section?

It so weird that I can't search for anything in Stations section in Android.. I can only see the stations that I added weeks or months ago.. Anybody with solution?

Newbie

It so weird that I can't search for anything in Stations section in Android.. I can only see the stations that I added weeks or months ago.. Anybody with solution?

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Superuser Contribution unknown devices

I am getting unknown devices connecting to my android phone and adding playlists. I have researched the help forum on the same topic and cannot find a viable solution. Can you please help? My phone is a Galaxy S9 and I am in a premium family plan

Casual Listener

I am getting unknown devices connecting to my android phone and adding playlists. I have researched the help forum on the same topic and cannot find a viable solution. Can you please help? My phone i...

PvMan01

Casual Listener

1006 Views

4 replies

0 likes

Unknown devices
  • 1006 Views
  • 4 replies
  • 0 likes