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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115354 Views

27 replies

4 likes

  • 115354 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231855 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231855 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591482 Views

79 replies

3 likes

  • 591482 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485812 Views

580 replies

42 likes

Account
Free
  • 485812 Views
  • 580 replies
  • 42 likes

Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

Music Fan

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...

2571 Views

0 replies

24 likes

  • 2571 Views
  • 0 replies
  • 24 likes

Local files unplayable

PlanPremiumCountry United statesDeviceGalaxy j3 emergeOperating System My Question or Issue I added about 15 local files to a playlist. I took the playlist and saved all the songs, then deleted it. I am currently just shuffling my saved sings since t...

Newbie

Plan Premium Country  United states Device Galaxy j3 emerge Operating System     My Question or Issue  I added about 15 local files to a playlist. I took the playlist an...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
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Songs are unavailable in mobile app, yet available in iPad app.

PlanPremiumCountryUKDeviceSamsung Galaxy S9Operating SystemAndroid 8.0.0 Oreo My Question or IssueI recently rediscovered an old playlist of songs I loved, created by me in 2012. However, when trying to listen to it on my phone, well over half the so...

Newbie

Plan Premium Country UK Device Samsung Galaxy S9 Operating System Android 8.0.0 Oreo   My Question or Issue I recently rediscovered an old playlist of songs I loved, created by me in 2...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
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Bluetooth VW infotainment, No tracklist available

PlanPremiumCountryUK DeviceSamsung s7 edgeOperating SystemAndroid 8.0 My Question or Issue I am not sure if this is a spotify issue or an issue with my car infotainment system. I've recently bought a 2018 model volkswagen scirocco with a discovery pr...

Newbie

  Plan Premium Country UK  Device Samsung s7 edge Operating System Android 8.0   My Question or Issue  I am not sure if this is a spotify issue or an issue with my car ...

2912 Views

0 replies

2 likes

bluetooth
Car
VW
  • 2912 Views
  • 0 replies
  • 2 likes

[Android Auto] Offline music account premium

PlanPremiumCountry ItalyDeviceLG G4Operating SystemAndroid 6.0 My Question or IssueHello,Last week I've updated both Android Auto and Spotify and suddenly I cannot listen anymore my offline music even if it is downloded. I've already tried to re-down...

Casual Listener

Plan Premium Country  Italy Device LG G4 Operating System Android 6.0   My Question or Issue Hello, Last week I've updated both Android Auto and Spotify and suddenly I cannot lis...

premiumprofile

Casual Listener

963 Views

3 replies

0 likes

  • 963 Views
  • 3 replies
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Can't play playlist with hidden songs

PlanFreeCountry CHDeviceHuawei P20 ProOperating SystemAndroid Oreo My Question or IssueWhen I shuffle play a playlist with hidden songs it reads "This song is not available" and no song is being played. The reason why I hide the songs is that otherwe...

Newbie

Plan Free Country  CH Device Huawei P20 Pro Operating System Android Oreo   My Question or Issue When I shuffle play a playlist with hidden songs it reads "This song is not a...

856 Views

0 replies

0 likes

  • 856 Views
  • 0 replies
  • 0 likes

Music pauses randomly on certain music (linked with drumbeat?)

PlanPremiumCountryEstoniaDeviceHuawei TIT-L01Operating SystemAndroid 5.1 My Question or IssueI recently bought new speakers and now, when using Spotify on my phone with these speakers, some music pauses randomly. There is no issue when using my old s...

Casual Listener

Plan Premium Country Estonia Device Huawei TIT-L01 Operating System Android 5.1    My Question or Issue I recently bought new speakers and now, when using Spotify on my phone with...

Eitental

Casual Listener

627 Views

2 replies

0 likes

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  • 2 replies
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Spotify Premium auf neuem Smartphone nicht mehr verfügbar

Ich habe das "3 Monate Spotify für 0.99€" Abo gebucht.Nach dem Kauf eines neuen Smartphones, habe ich mich ganz normal bei Spotify eingeloggt und hatte plötzlich kein Spotify Premium mehr.Kann mir jemand helfen ? Ich habe mich mehrmals an- und abgeme...

Newbie

Ich habe das "3 Monate Spotify für 0.99€" Abo gebucht. Nach dem Kauf eines neuen Smartphones, habe ich mich ganz normal bei Spotify eingeloggt und hatte plötzlich kein Spotify Premium mehr. Kann mi...

328 Views

0 replies

0 likes

  • 328 Views
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Chromecast - Spotify connect

Since a few days after holidays my android (samsung galaxy s7) connects via Chromecast to my pioneer hifi system instead of "spotify connect". The qualifty of communications between mobile phone and hifi get worse and very delayed.Thanks for your hel...

Newbie

Since a few days after holidays my android (samsung galaxy s7) connects via Chromecast to my pioneer hifi system instead of "spotify connect". The qualifty of communications between mobile phone and ...

397 Views

0 replies

0 likes

  • 397 Views
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  • 0 likes

No descarga mi musica en SD

No me aparece la opción en almacenamiento de poder descargar mi musica en la Micro SD y toda la almacena en mi almacenamiento interno, previo a escribirles esto consulte la comunidad y vi una respuesta que era porque la tarjeta podia tener un formato...

Newbie

No me aparece la opción en almacenamiento de poder descargar mi musica en la Micro SD y toda la almacena en mi almacenamiento interno, previo a escribirles esto consulte la comunidad y vi una respues...

941 Views

0 replies

0 likes

  • 941 Views
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Huawei P10 pro problems with location

PlanPremiumCountry PlDeviceHuawei P10 pro bla l29 Operating SystemEmui 9.0.0 My Question or Issue Im my Phone doesnt work locathion - i cant enable this permission for the aplikacion im trying every Way

Casual Listener

  Plan Premium Country  Pl Device Huawei P10 pro bla l29  Operating System Emui 9.0.0    My Question or Issue   Im my Phone doesnt work locathion - i cant en...

435 Views

0 replies

0 likes

  • 435 Views
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Superuser Contribution Why does Spotify stream music I already have stored on my phone?

I have a large CD collection that I rip to AAC via iTunes. I then transfer to SD card for listening on my phone (currently Samsung Note 8). Prior to using Spotify, I used MS Groove and it would always play music stored on my phone. Any downloaded mus...

Newbie

I have a large CD collection that I rip to AAC via iTunes.  I then transfer to SD card for listening on my phone (currently Samsung Note 8).  Prior to using Spotify, I used MS Groove and it...

Peter

Spotify Legend

613 Views

1 replies

0 likes

  • 613 Views
  • 1 replies
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Solved!!Superuser Contribution Songs being removed from my playlists

PlanFreeCountry USADeviceLGL56VLOperating SystemAndroid 6.0.1 My Question / Issue Seems like either spotify or my terrible phone is deleting songs from my playlists. I highly doubt it's my phone though as the songs are deleted from all my playlists i...

Music Fan

Plan Free Country  USA Device LGL56VL Operating System Android 6.0.1   My Question / Issue  Seems like either spotify or my terrible phone is deleting songs from my playlists...

Peter

Spotify Legend

6937 Views

12 replies

0 likes

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  • 12 replies
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Can we have a working homescreen widget ?

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueCan we have a working homescreen widget ? Mine only works if the Spotify notification is on the notification screen and it gets cleared when i pause the mu...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Can we have a working homescreen widget ? Mine only works if the Spotify notifi...

889 Views

0 replies

1 likes

  • 889 Views
  • 0 replies
  • 1 likes

CarPlay - wrond order in albums

Does anyone know why there is wrong order of songs when start listening to album using car touch screen /Skoda CarPlay, Iphone 6S/?When I use Iphone to start playing album in Carplay order is OK

Newbie

Does anyone know why there is wrong order of songs when start listening to album using car touch screen /Skoda CarPlay, Iphone 6S/? When I use Iphone to start playing album in Carplay order is OK ...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
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Spotify keeps disconnecting from speakers

PlanPremiumCountryEngland DeviceSamsung Galaxy S8+ My Question or IssueSpotify randomly disconnects from Wifi Speakers or pauses at random intervals, sometimes every 30 seconds, sometimes once every 5 hours -- Samsung R1 Speaker via Samsung Multiroom...

Newbie

Plan Premium Country England  Device Samsung Galaxy S8+     My Question or Issue Spotify randomly disconnects from Wifi Speakers or pauses at random intervals, sometimes every...

3080 Views

0 replies

24 likes

  • 3080 Views
  • 0 replies
  • 24 likes

Superuser Contribution Copy offline music between two android devices

PlanPremium Operating SystemAndroid OreoMy Question or IssueI just bought an Android tablet and I would like to have same offline music and playlists I have in my android phone? Is there any posibility to syncronice same offline music on both Android...

Casual Listener

Plan Premium   Operating System Android Oreo My Question or Issue I just bought an Android tablet and I would like to have same offline music and playlists I have in my android phone?...

Katerina

Spotify Legend

1199 Views

4 replies

0 likes

  • 1199 Views
  • 4 replies
  • 0 likes

Solved!! spotify playlist radio button: missing

i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all my past created radio playlists are still accessible in the...

Casual Listener

i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all ...

burroughs3000

Regular

4680 Views

5 replies

5 likes

  • 4680 Views
  • 5 replies
  • 5 likes

Superuser Contribution Can I sync music from phone to my computer? If so how?

PlanFree/Premium PremiumCountry US Device Operating System My Question or Issue Can I sync music from my phone to my computer? If so how?

Newbie

Plan Free/Premium Premium Country US   Device   Operating System     My Question or Issue Can I sync music from my phone to my computer?  If so how?  

Katerina

Spotify Legend

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Superuser Contribution Waiting to Download

PlanPremiumDeviceGalaxy S7/DesktopOperating SystemWindows 10 My Question or Issue This is a problem both on Android and on Desktop. When attempting to download a song, rather than actually downloading it just says "Waiting to Download" on Android, an...

Music Fan

Plan Premium Device Galaxy S7/Desktop Operating System Windows 10   My Question or Issue  This is a problem both on Android and on Desktop. When attempting to download a song, rathe...

Katerina

Spotify Legend

5661 Views

4 replies

0 likes

  • 5661 Views
  • 4 replies
  • 0 likes