Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118831 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239743 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600620 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493048 Views
581 replies
42 likes
PlanPremiumCountryBrazil DeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or Issue Hello,I have create this playlist years ago:https://open.spotify.com/user/intrd/playlist/4yxAbb5MX6lzBWQATqrdVC?si=3rgC7MO-RwS8cSd0BcgsJg But if you search it...
Plan Premium Country Brazil Device Google Pixel 2 Operating System Android 9 My Question or Issue Hello, I have create this playlist years ago: https://open.spotify.c...
423 Views
0 replies
0 likes
PlanPremiumCountry U.S.DEVICE: GALAXY WATCH Operating SystemTIZEN 4.0.0.1 My Question or Issue I have been listening to Spotify while at the gym. When I am done I shut it off and go to recently used apps and close it there too. However, for a period ...
Plan Premium Country U.S. DEVICE: GALAXY WATCH Operating System TIZEN 4.0.0.1 My Question or Issue I have been listening to Spotify while at the gym. When I ...
615 Views
0 replies
4 likes
Just noticed tonight that Album and Song Radio Playlists seem to be back and downloadable on Andoid. Thanks for bringing this feature back Spotify. Downloadable Genre Radio Playlists would be a nice enhancement in the future.
Just noticed tonight that Album and Song Radio Playlists seem to be back and downloadable on Andoid. Thanks for bringing this feature back Spotify. Downloadable Genre Radio Playlists w...
529 Views
0 replies
0 likes
PlanPremiumCountry BelgiumDeviceXiaomi redmi note 5Operating SystemAndroid 8 My Question or Issue Bonjour tout mes amis dont un qui a le même téléphone que moi ont eu une mise a jour d'interface qui rend Spotify plus beau. Mais moi je n'ai eu se chan...
Plan Premium Country Belgium Device Xiaomi redmi note 5 Operating System Android 8 My Question or Issue Bonjour tout mes amis dont un qui a le même téléphone que moi ont ...
407 Views
0 replies
0 likes
I find often, for reasons unknown to me, that songs that I have previously saved will appear during playback as unsaved, especially if i look them up and go to the artist page instead of playing them from my saved songs library. For example, the song...
I find often, for reasons unknown to me, that songs that I have previously saved will appear during playback as unsaved, especially if i look them up and go to the artist page instead of playing them...
Casual Listener
603 Views
1 replies
0 likes
PlanPremiumCountryEnglandDeviceOnePlus 5Operating SystemAndroid My IssueFor about a month, I haven't been able to search my own playlists on Spotify yet those on iOS can. Don't really see why it was taken off or even if it was intentional but it's a ...
Plan Premium Country England Device OnePlus 5 Operating System Android My Issue For about a month, I haven't been able to search my own playlists on Spotify yet those on iOS can. Don...
Casual Listener
834 Views
2 replies
0 likes
PlanPremiumCountry GreeceDeviceLG G6Operating SystemAndroid Oreo 8.0 My Question or IssueI recently bought the JVC KW-R930BT car headset,my phone connects via bluetooth,i can listen to Spotify via BT Audio,but when i try to use Spotify BT it stucks o...
Plan Premium Country Greece Device LG G6 Operating System Android Oreo 8.0 My Question or Issue I recently bought the JVC KW-R930BT car headset,my phone connects via bluetooth,...
604 Views
0 replies
2 likes
PlanPremiumCountry TurkeyDeviceGeneral Mobile 5 PlusOperating SystemAndroid Oreo My Question or IssueHello. I cannot see the "Instagram share" option on anywhere. I've tried deleting both apps,clearing cache and data as well as relogging to both apps...
Plan Premium Country Turkey Device General Mobile 5 Plus Operating System Android Oreo My Question or Issue Hello. I cannot see the "Instagram share" option on any...
393 Views
0 replies
0 likes
Plan: PremiumCountry: DEDevice: Huawei Honor View 10 / Android Auto / VWOperating System:Android Good morning folks. Every time my mobile phone goes offline (no internet connection) on the road,I am unable to use any controls (forward to next song, p...
Plan: Premium Country: DE Device: Huawei Honor View 10 / Android Auto / VW Operating System:Android Good morning folks. Every time my mobile phone goes offline (no inter...
Casual Listener
4995 Views
18 replies
8 likes
Hey. I can't download songs. I want to download a playlist and it starts download but stops after 3 songs. Can someone help me ?In German : Hey. Ich kann keine Lieder runterladen. Ich will eine Playlist runterladen und er läd die s ongs runter aber s...
Hey. I can't download songs. I want to download a playlist and it starts download but stops after 3 songs. Can someone help me ? In German : Hey. Ich kann keine Lieder runterladen. Ich will eine Pla...
379 Views
0 replies
0 likes
PlanPremiumCountry United StatesDeviceSamsung Galaxy S6Operating SystemAndroid My Question or Issue Hi all, I have slow wifi at work, which causes random pauses in songs (typically for a second or less) when streaming over wifi. To fix this, I create...
Plan Premium Country United States Device Samsung Galaxy S6 Operating System Android My Question or Issue Hi all, I have slow wifi at work, which causes random...
498 Views
0 replies
0 likes
PlanPremiumCountry UKDevice(iPhone 6 and Huawei P20 Pro) My Question or Issue Hi all. For the past couple of months I have encountered songs by the same artist (Slepym) playing when I have not instructed Spotify to do so. The artist I have never list...
Plan Premium Country UK Device (iPhone 6 and Huawei P20 Pro) My Question or Issue Hi all. For the past couple of months I have encountered songs by the same artist ...
350 Views
0 replies
0 likes
My Question or IssueThe new "Find in Playlist" option that you just implemented comes nowhere close to filtering a playlist.In the old system you could filter songs in a playlist and it would only play those songs. Now you can "Find" results in a pla...
My Question or Issue The new "Find in Playlist" option that you just implemented comes nowhere close to filtering a playlist. In the old system you could filter songs in a playlist and i...
496 Views
0 replies
0 likes
Since the last version, once I disconnect my cellphone from the car with android auto, the phone seems to be muted. But the volume is at maximum. When I force the Spotify app to close, goes normal again Thank youPlanPremiumCountryArgentinaDevice Sams...
Since the last version, once I disconnect my cellphone from the car with android auto, the phone seems to be muted. But the volume is at maximum. When I force the Spotify app to close,...
534 Views
0 replies
0 likes
PlanPremiumCountry DeviceNokia 3Operating SystemAndroid My Question or Issue I took my sd card out and when i put it back in my phone Spotify wants to re-download over 1000 songs lol.... Why doesn't the app just relink to the existing encrypted music...
Plan Premium Country Device Nokia 3 Operating System Android My Question or Issue I took my sd card out and when i put it back in my phone Spotify wants to re-do...
Casual Listener
846 Views
2 replies
0 likes
PlanPremiumCountry NetherlandsDeviceAllOperating SystemAll My Question or IssueIn development, is it possible to use the API to get the current song of somebody that is not your friend?
Plan Premium Country Netherlands Device All Operating System All My Question or Issue In development, is it possible to use the API to get the current song of somebody that is ...
266 Views
0 replies
0 likes
No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was draining (like 5% in 10 min of use) went to check and...
No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was dr...
Spotify Star
12242 Views
3 replies
2 likes
PlanFamily CountryIreland DeviceLG Nexus 5 Spotify Version8.4.84.874 Operating SystemAndroid 6.0.1, Nova launcher My Question or IssueI've added my daughter to the family account and repurposed an old Android phone as a Spotify player. Music is playi...
Plan Family Country Ireland Device LG Nexus 5 Spotify Version 8.4.84.874 Operating System Android 6.0.1, Nova launcher My Question or Issue ...
Casual Listener
1107 Views
3 replies
1 likes
PlanFreeCountry DeviceSamsung Seven edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to get a spotify account but someone already had my email so I deleted that account and created a new account today. But whe...
Plan Free Country Device Samsung Seven edge Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to get a spotify account but some...
316 Views
0 replies
0 likes
PlanFree/PremiumCountryAustralia DeviceLaptop/AndroidOperating SystemWindows 10, Android Oreo My Question or IssueI'm a new user to Spotify and still in the free period for my premium subscription.I have a question regarding export/import of playlist...
Plan Free/Premium Country Australia Device Laptop/Android Operating System Windows 10, Android Oreo My Question or Issue I'm a new user to Spotify and still in the free ...
499 Views
0 replies
0 likes
