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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375731 Views

541 replies

34 likes

Account
Free
  • 375731 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
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Superuser Contribution Cant search songs

My Question or IssueEvery time i go to a playlist and click on add songs and go to search for one, the search bar closes and goes back to the playlist cover. I can search for a song and add it to a playlist from the home page but it doesnt actually g...

Casual Listener

  My Question or Issue Every time i go to a playlist and click on add songs and go to search for one, the search bar closes and goes back to the playlist cover. I can search for a song and add...

Peter

Spotify Legend

550 Views

3 replies

0 likes

  • 550 Views
  • 3 replies
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Google assistant does not recognize me as premium account holder

Google Pixel 3 XLAndroid 9Spotify V 8.4.84.874 - Premium I am trying to use google assistant with my new phone, but it will not recognize me as a premium account holder. For example, when I tell Google assistant to play a specific song, it says "Choo...

Newbie

Google Pixel 3 XL Android 9 Spotify V 8.4.84.874 - Premium   I am trying to use google assistant with my new phone, but it will not recognize me as a premium account holder. For example, whe...

946 Views

0 replies

2 likes

google
Google Assistant
pixel
Premium
  • 946 Views
  • 0 replies
  • 2 likes

Albums playing in a in random order when requesting via Google assistant

This drives me insane when driving and using Spotify hands free. - I'll say Google, 'play the album dark side of the moon'. - Spotify will say 'ok' - Then start playing track 6 followed be track 2 etc - I'll say 'why the f... would I want to listen t...

Regular

This drives me insane when driving and using Spotify hands free.    - I'll say Google, 'play the album dark side of the moon'.     - Spotify will say 'ok'   - Then...

359 Views

0 replies

0 likes

google
  • 359 Views
  • 0 replies
  • 0 likes

Samsung Galaxy watch says needs update?

Plan PremiumCountry USADeviceSamsung Galaxy s9+ and Samsung Galaxy WatchOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueTrying to get the watch and phone to play nice. First the remote feature wasn't working, I tried to in...

Newbie

Plan  Premium Country     USA Device Samsung Galaxy s9+ and Samsung Galaxy Watch Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Cuando escucho una canción en spotify se para por momentos y luego continua

Hace un tiempo, cada vez que escucho una canción en spotify, se para por momentos y luego sigue sonando.Se ha vuelto totalmente molesto estar con este problema.He desinstalado ya la aplicación y la he vuelto a instalar, aun así no veo ningún tipo de ...

Newbie

Hace un tiempo, cada vez que escucho una canción en spotify, se para por momentos y luego sigue sonando.Se ha vuelto totalmente molesto estar con este problema.He desinstalado ya la aplicación y la h...

228 Views

0 replies

0 likes

  • 228 Views
  • 0 replies
  • 0 likes

Offline tracks added on Desktop play at double speed in Android App

PlanPremiumCountrySpainDeviceLG K7Operating SystemAndroid 5.1 My Question or IssueAbout a month ago I purchased a Premium for Students plan. In my playlists I have a large number of offline songs that I added from the Desktop application, and they pl...

Newbie

Plan Premium Country Spain Device LG K7 Operating System Android 5.1   My Question or Issue About a month ago I purchased a Premium for Students plan. In my playlists I have a large nu...

beckishort

Newbie

385 Views

1 replies

1 likes

  • 385 Views
  • 1 replies
  • 1 likes

Wifi speaker has gone from app after changing new router.

PlanPremiumCountry ThailandDeviceNote8 with Klipsch The Three speakerOperating SystemAndroid My Question or Issue Everything of wifi play went good. since I have changed new router yesterday, I have lost my speaker in the app list.For Speaker's app, ...

Casual Listener

Plan Premium Country  Thailand Device Note8 with Klipsch The Three speaker Operating System Android   My Question or Issue  Everything of wifi play went good. since I have ch...

KrisdaW

Casual Listener

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Android Oreo offline

I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...". I go through uninstall, delete, check the residual folders, clear, and then do a reinstall and search is back. In the morning I am ...

Newbie

I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...".   I go through uninstall, delete, check the residual folders, clear, and ...

418 Views

0 replies

0 likes

Connectivity issues
  • 418 Views
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Google Maps Spotify Integration

PlanremiumCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I follow the instructions for enabling Spotify controls on Google maps, but "show media playback controls" does not show up with the rest of my controls. A...

Newbie

  Plan remium Country  USA Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I follow the instructions for enabling Spotify controls ...

613 Views

0 replies

0 likes

controls
google maps
Maps
  • 613 Views
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Superuser Contribution spotify search: 'an error occurred, it didn't work please try again'

HiPlanPremiumCountryItaly DeviceGoogle Nexus 5Operating SystemAndroid 6.0.1My Question or IssueEvery time I'm playing a song and search for a new one the search function does not work and it gives a blank screen with an error message (please see atta...

Casual Listener

Hi Plan Premium Country Italy  Device Google Nexus 5 Operating System Android 6.0.1 My Question or Issue Every time I'm playing a song and search for a new one the search fun...

Katerina

Spotify Legend

2006 Views

4 replies

1 likes

Search
  • 2006 Views
  • 4 replies
  • 1 likes

controlling volume from second device

Spotify PremiumNetherlands I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone.What I can't do, I can't control the volume when the source is my Samsung Tab A using t...

Regular

Spotify Premium Netherlands   I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone. What I can't do, I ca...

570 Views

0 replies

0 likes

second device
Volume Control
  • 570 Views
  • 0 replies
  • 0 likes

Help with playlist submissions

Is it possible to add already released tracks to user playlists? What is the best way to grow your monthly listeners?

Gig Goer

Is it possible to add already released tracks to user playlists?   What is the best way to grow your monthly listeners?          

248 Views

0 replies

0 likes

  • 248 Views
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Display incorrect in android

PlanPremiumCountry israel DeviceS8 SAMSUNG hebrewOperating SystemAndroid Oreo My Question or Issue1

Newbie

Plan Premium Country  israel   Device S8 SAMSUNG hebrew Operating System Android Oreo   My Question or Issue 1

264 Views

0 replies

0 likes

  • 264 Views
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Playlist radio

Samsung S9 Android device. Suddenly my ability to go to playlist radio has disappeared on all my playlists. Support told me to uninstall and reinstall, which I did. But it didn't solve it. I can't figure out how to get to support to update them. Any ...

Music Fan

Samsung S9 Android device.   Suddenly my ability to go to playlist radio has disappeared on all my playlists. Support told me to uninstall and reinstall, which I did. But it didn't solve it. I...

AeroZ

Composer

476 Views

1 replies

1 likes

  • 476 Views
  • 1 replies
  • 1 likes

Solved!! I cant search up or reorder the songs on my playlist since last android update

Since spotify updated last month( Galaxy S8), I cant search up songs on my playlist or reorder the structure of my playlist. For example, by artist, title and recently added. Its really annoying me and any help would be much appreciated.

Newbie

Since spotify updated last month( Galaxy S8), I cant search up songs on my playlist or reorder the structure of my playlist. For example, by artist, title and recently added. Its really annoying me a...

AeroZ

Composer

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Spotify notification question

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

MNC1

Gig Goer

1043 Views

8 replies

0 likes

  • 1043 Views
  • 8 replies
  • 0 likes

Micro losses using an Android smartphone and a loudspeaker UE Boom2

Subscription : Premium Country : France Device : smartphone Nexus 5 (from Google) with Android 6.0.1, not possible to upgrade itUsed with a loudspeaker Ultimate Ear Boom 2So there is a wifi link between the internet box and the Nexus 5 and a bluetoot...

Music Fan

Subscription : Premium     Country : France   Device : smartphone Nexus 5 (from Google) with Android 6.0.1, not possible to upgrade it Used with a loudspeaker Ultimate E...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Galaxy S8 songs stop playing randomly for several seconds

Premium plan USA Samsung Galaxy S8 Android Oreo. Recently Spotify simply stops playing for several seconds at random intervals. I have no problems with my Samsung Tab A also using Oreo.

Newbie

Premium plan   USA   Samsung Galaxy S8   Android Oreo.   Recently Spotify simply stops playing for several seconds at random intervals. I have no problems with my Samsung ...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Sorting Playlists

PlanPremiumCountry USADeviceSamsung Galaxy A6 My Question or Issue Lately I have been unable to sort playlists by artist. The only way it sorts is Z-A. I have premium

Newbie

Plan Premium Country  USA Device Samsung Galaxy A6   My Question or Issue  Lately I have been unable to sort playlists by artist. The only way it sorts is Z-A. I have premium&n...

257 Views

0 replies

1 likes

  • 257 Views
  • 0 replies
  • 1 likes

Spotify is permanent delete all downloaded songs

Plan:PremiumCountry:TurkeyDevice:Samsung Galaxy J7 Prime (sd:Sandisk ultra 8gb)Operating System: Android Oreo(8.1) My Question or IssueHello,I generally use spotify on offline mode and upload the songs on the sd card. When i am offline, phone deletes...

Newbie

Plan:Premium Country:Turkey Device:Samsung Galaxy J7 Prime (sd:Sandisk ultra 8gb) Operating System: Android Oreo(8.1)   My Question or Issue Hello, I generally use spotify on of...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes