Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
378469 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanremiumCountry USADeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I follow the instructions for enabling Spotify controls on Google maps, but "show media playback controls" does not show up with the rest of my controls. A...
Plan remium Country USA Device Samsung Galaxy S9+ Operating System Android Oreo My Question or Issue I follow the instructions for enabling Spotify controls ...
614 Views
0 replies
0 likes
HiPlanPremiumCountryItaly DeviceGoogle Nexus 5Operating SystemAndroid 6.0.1My Question or IssueEvery time I'm playing a song and search for a new one the search function does not work and it gives a blank screen with an error message (please see atta...
Hi Plan Premium Country Italy Device Google Nexus 5 Operating System Android 6.0.1 My Question or Issue Every time I'm playing a song and search for a new one the search fun...
Spotify Legend
2017 Views
4 replies
1 likes
Spotify PremiumNetherlands I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone.What I can't do, I can't control the volume when the source is my Samsung Tab A using t...
Spotify Premium Netherlands I have Spotify Premium installed on my desktop computer (Windows 8.1) and can control the Desktop volume using my Samsung Android phone. What I can't do, I ca...
579 Views
0 replies
0 likes
Is it possible to add already released tracks to user playlists? What is the best way to grow your monthly listeners?
Is it possible to add already released tracks to user playlists? What is the best way to grow your monthly listeners?
253 Views
0 replies
0 likes
PlanPremiumCountry israel DeviceS8 SAMSUNG hebrewOperating SystemAndroid Oreo My Question or Issue1
Plan Premium Country israel Device S8 SAMSUNG hebrew Operating System Android Oreo My Question or Issue 1
266 Views
0 replies
0 likes
Samsung S9 Android device. Suddenly my ability to go to playlist radio has disappeared on all my playlists. Support told me to uninstall and reinstall, which I did. But it didn't solve it. I can't figure out how to get to support to update them. Any ...
Samsung S9 Android device. Suddenly my ability to go to playlist radio has disappeared on all my playlists. Support told me to uninstall and reinstall, which I did. But it didn't solve it. I...
Composer
480 Views
1 replies
1 likes
Since spotify updated last month( Galaxy S8), I cant search up songs on my playlist or reorder the structure of my playlist. For example, by artist, title and recently added. Its really annoying me and any help would be much appreciated.
Since spotify updated last month( Galaxy S8), I cant search up songs on my playlist or reorder the structure of my playlist. For example, by artist, title and recently added. Its really annoying me a...
Composer
457 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it ( The little Spotify notification on the top left ) can stay in the notific...
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue Hello i want to know if it's possible that the little circle...
Gig Goer
1050 Views
8 replies
0 likes
Subscription : Premium Country : France Device : smartphone Nexus 5 (from Google) with Android 6.0.1, not possible to upgrade itUsed with a loudspeaker Ultimate Ear Boom 2So there is a wifi link between the internet box and the Nexus 5 and a bluetoot...
Subscription : Premium Country : France Device : smartphone Nexus 5 (from Google) with Android 6.0.1, not possible to upgrade it Used with a loudspeaker Ultimate E...
285 Views
0 replies
0 likes
Premium plan USA Samsung Galaxy S8 Android Oreo. Recently Spotify simply stops playing for several seconds at random intervals. I have no problems with my Samsung Tab A also using Oreo.
Premium plan USA Samsung Galaxy S8 Android Oreo. Recently Spotify simply stops playing for several seconds at random intervals. I have no problems with my Samsung ...
364 Views
0 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy A6 My Question or Issue Lately I have been unable to sort playlists by artist. The only way it sorts is Z-A. I have premium
Plan Premium Country USA Device Samsung Galaxy A6 My Question or Issue Lately I have been unable to sort playlists by artist. The only way it sorts is Z-A. I have premium&n...
262 Views
0 replies
1 likes
Plan:PremiumCountry:TurkeyDevice:Samsung Galaxy J7 Prime (sd:Sandisk ultra 8gb)Operating System: Android Oreo(8.1) My Question or IssueHello,I generally use spotify on offline mode and upload the songs on the sd card. When i am offline, phone deletes...
Plan:Premium Country:Turkey Device:Samsung Galaxy J7 Prime (sd:Sandisk ultra 8gb) Operating System: Android Oreo(8.1) My Question or Issue Hello, I generally use spotify on of...
321 Views
0 replies
0 likes
I installed an app to cast YouTube videos to my TV because YouTube TV is only available in the US and I am from Europe. Somehow this messed up my Spotify and it keeps saying that I am listening to some random music on Galaxy Note8 (I don't even own s...
I installed an app to cast YouTube videos to my TV because YouTube TV is only available in the US and I am from Europe. Somehow this messed up my Spotify and it keeps saying that I am listening to so...
Composer
285 Views
1 replies
0 likes
PlanPremiumCountry United StatesDeviceLG G5Operating SystemAndroid Oreo My Question or Issue The lastest update has caused serious issues with the playlists. On top relocating the search feature to a separate menu, making easily searching for things ...
Plan Premium Country United States Device LG G5 Operating System Android Oreo My Question or Issue The lastest update has caused serious issues with the playlists. O...
625 Views
0 replies
5 likes
PlanPremiumCountry DenmarkDeviceHuawei P10, Huawei P9 Lite, Huawei P20 LiteOperating SystemAndroid 6, Android 7, Android 8 My Question or IssueSo. I'm trying to fix my fathers Spotify. Way back he had his entire music collections in ITunes. Some time...
Plan Premium Country Denmark Device Huawei P10, Huawei P9 Lite, Huawei P20 Lite Operating System Android 6, Android 7, Android 8 My Question or Issue So. I'm trying to ...
340 Views
0 replies
0 likes
So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which song it plays, and can rewind the song, which is s...
So basically on my Spotify free mobile account, the songs always play in order. This has only happened to me recently, and only happens to my playlists. (Not public ones.) However, I can choose which...
Regular
570 Views
1 replies
1 likes
Meine Frage oder Ausgabe Hallo habe keine Coveranzeige im Auto in gross ja aber nicht klein.Habe Android Auto.Bei der geteilelten Ansicht Cover und Navigation habe ich kein Bild.Ich habe es mal mit einem iphone probiert weil ich eigentlich beide Syst...
Meine Frage oder Ausgabe Hallo habe keine Coveranzeige im Auto in gross ja aber nicht klein.Habe Android Auto.Bei der geteilelten Ansicht Cover und Navigation habe ich kein Bil...
774 Views
0 replies
0 likes
I have lost a radio feature on my android app. I have version 8.4.84.874 on my device. I am a premium user, and radio feature does exist on my deskop and iOS devices. I use radio *very much*. What is going on, how can I get my radio back? Thanks
I have lost a radio feature on my android app. I have version 8.4.84.874 on my device. I am a premium user, and radio feature does exist on my deskop and iOS devices. I use radio *v...
Regular
808 Views
5 replies
1 likes
My phone started to restart when I was listening to music and it's got worse. My Huawei P10 Lite now always restarts whenever I try to go into Spotify and I have even tried to uninstall it but that also restarts my phone. Does anybody know how to fix...
My phone started to restart when I was listening to music and it's got worse. My Huawei P10 Lite now always restarts whenever I try to go into Spotify and I have even tried to uninstall it but t...
280 Views
0 replies
0 likes
PlanFreeCountry United KingdomDeviceMotorola Moto G5Operating SystemAndroid Oreo (8.1.0) My Question or Issue I have a lot of songs (not sure of the exact number) saved to my 'Favourite Songs', and all of these songs show when using the Web Player an...
Plan Free Country United Kingdom Device Motorola Moto G5 Operating System Android Oreo (8.1.0) My Question or Issue I have a lot of songs (not sure of the exact number) s...
255 Views
0 replies
0 likes
