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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107533 Views

26 replies

3 likes

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217509 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
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Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571760 Views

79 replies

3 likes

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  • 79 replies
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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470944 Views

577 replies

40 likes

Account
Free
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  • 40 likes

Spotify Connect to Alexa Dot from Android

Hello all - I used to be able to intiate music play from my Android phone to my Alexa Dot device using Spotify Connect. Lately, I don't see my Alexa Dot in my device list. I do see other Spotify Connect options as targets. PlanPremium CountryUSA Devi...

Casual Listener

Hello all -   I used to be able to intiate music play from my Android phone to my Alexa Dot device using Spotify Connect. Lately, I don't see my Alexa Dot in my device list. I do see other Spo...

460 Views

0 replies

0 likes

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Playlist + Radio

PlanPremium familyCountryUk DevicePixel 2xl Operating SystemAndroid 9 My Question or Issue I can no longer start a radio from Playlists (Spotify or other). Why has this functionality been removed .

Newbie

  Plan Premium family Country Uk  Device Pixel 2xl  Operating System Android 9   My Question or Issue  I can no longer start a radio from Playlists (Spotify or oth...

mikeanywhere

Music Fan

841 Views

1 replies

3 likes

  • 841 Views
  • 1 replies
  • 3 likes

[Android] Volume increase glitch error in a song in Spotify mobile app

PlanPremiumCountry PhilippinesDeviceXiaoMi RedMi Note 4Operating SystemAndroid 7.0My Question or Issue I am experiencing a weird glitch in a specific track in mobile only. In this track, a short pause will happen at 2:49 going 2:50, then will go back...

Newbie

Plan Premium Country  Philippines Device XiaoMi RedMi Note 4 Operating System Android 7.0 My Question or Issue  I am experiencing a weird glitch in a specific track in mobile only....

686 Views

0 replies

0 likes

Android 7.0
Xiaomi
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Asking Google Assistant to play a specific song

PlanPremium (Family)CountrySwedenDeviceOnePlus 6Operating SystemAndroid 9.0 Pie My Question or IssueAsking the Google Assistant to play a specific song is all messed up. As you can see in the screen recording, I first try to play a specific song and ...

Newbie

  Plan Premium (Family) Country Sweden Device OnePlus 6 Operating System Android 9.0 Pie   My Question or Issue Asking the Google Assistant to play a specific song is all messed ...

527 Views

0 replies

0 likes

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If music has background art, then the link to devices doesn't work properly

PlanPremiumCountrySweden DeviceSony Xperia XZ3 Operating SystemAndroid pie My Question or IssueWhen the music has full screen background art, either static image or video loop, then it's almost impossible to click on the link to devices on the bottom...

Casual Listener

Plan Premium Country Sweden  Device Sony Xperia XZ3  Operating System Android pie    My Question or Issue When the music has full screen background art, either static im...

334 Views

0 replies

1 likes

  • 334 Views
  • 0 replies
  • 1 likes

Solution to listen the same music on 2 places

My Question or IssueHello, I would like to listen to the same music at the same time in 2 rooms of my appartement. In one room I've on bluetooth enceinte and in the other one I've a nice hifi systeme where I can plug my phone or my computer.Any idea ...

Newbie

 My Question or Issue Hello,   I would like to listen to the same music at the same time in 2 rooms of my appartement. In one room I've on bluetooth enceinte and in the other one I've a ...

368 Views

0 replies

0 likes

  • 368 Views
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Problems with sorting playlist A to Z since update

PlanPremiumCountry The NetherlandsDeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or IssueHi all! Since the Spotify Android-apps was updated recently, I can't sort playlists from A to Z anymore, it only sorts from Z to A for some reason. Thi...

Regular

Plan Premium Country  The Netherlands Device OnePlus 5 Operating System Android 8.1.0  My Question or Issue Hi all!   Since the Spotify Android-apps was updated recently, I ...

ArthurAntonides

Regular

1121 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Something to try BMW Android Spotify connectivity issues

You need to downgrade your Spotify version to 8.4.77.779 not the latest one from the Play Store (then untick auto-update). I had the same issue on my brand new BMW and this fixed it. It now connects every time I get in the car perfectly.

Newbie

   You need to downgrade your Spotify version to 8.4.77.779 not the latest one from the Play Store (then untick auto-update). I had the same issue on my brand new BMW and this fixed it. It...

tikitourer

Newbie

1138 Views

1 replies

3 likes

  • 1138 Views
  • 1 replies
  • 3 likes

Galaxy Note 8 - Unable to Grab the Scroll Bar at Top by Triple Dots

PlanFree/PremiumCountry USADevice(Samsung Galaxy Operating System(Android 8.0.0 Oreo) My Question or IssueI have a Galaxy Note 8 and when I start scrolling on a playlist when the scroll bar appears and the three dots are next to it. I am unable to gr...

Regular

  Plan Free/Premium Country  USA Device (Samsung Galaxy 😎 Operating System (Android 8.0.0 Oreo)   My Question or Issue I have a Galaxy Note 8 and when I start scrolling on ...

740 Views

0 replies

0 likes

bug
bug android
bug report
bugs
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  • 0 replies
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Solved!! Alexa and Google playing at the same time

PlanFree/PremiumCountry Device(Google mini and alexa)Operating System(Android Pie) My Question or Issue I currently have 2 google home minis and a sonos one. Here is what I want to do. If I ask my google home mini to play spotify but my wife happens ...

Casual Listener

Plan Free/Premium Country   Device (Google mini and alexa) Operating System (Android Pie)   My Question or Issue  I currently have 2 google home minis and a sonos one. Here i...

konamon

Casual Listener

7797 Views

2 replies

0 likes

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Won't let me download music

Hi there, My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all.He has a Samsung Galaxy S9.Any tips on how to get this to start working would be appreciated!

Newbie

Hi there,   My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all. He has a Samsung Galaxy S9. Any tips on h...

397 Views

0 replies

0 likes

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What happened to the app??

I'm a Premium user with a Moto G5. The app just got a lot less useful:I have to restart my phone for Search to work.The album screen no longer lists the songs on the album.There is no Help feature within the app (not sure if this one is new or not).

Newbie

  I'm a Premium user with a Moto G5. The app just got a lot less useful: I have to restart my phone for Search to work. The album screen no longer lists the songs on the album. There is no ...

376 Views

0 replies

0 likes

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Cant find how to mark the playlist to "Offlie sync"

Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching the listening device from my PC to Iphone with the so...

Casual Listener

Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching th...

809 Views

0 replies

0 likes

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There is no shuffle button

PlanFreeCountry AmericaOperating System Alcatel(android)My Question or Issue

Newbie

  Plan Free Country  America Operating System  Alcatel(android) My Question or Issue  

Billy-J

Spotify Star

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

Solved!! Comment désactiver le filtre continu explicite

bonjour depuis peu cje ne peux plus ecoute de la musique avec sportify ou autre car alexa me dit que le filtre continu explicite est activé commeznt le desactivémerci

Newbie

bonjour  depuis peu cje ne peux plus ecoute de la musique avec sportify ou autre car alexa me dit que le filtre continu explicite est activé commeznt le desactivé merci

ciolx

Casual Listener

4691 Views

1 replies

0 likes

Android
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  • 1 replies
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Superuser Contribution Chromecast audio - playlist always returns to beginning

Hi! Concerning chromecast audio.... When I select to play some song in the middle of my selfmade spotify playlist, with the next song the player will always return to the beginning of the playlist, always starting from the beginning of the list forwa...

Casual Listener

Hi!   Concerning chromecast audio....   When I select to play some song in the middle of my selfmade spotify playlist, with the next song the player will always return to...

Arigoud

Music Fan

9378 Views

44 replies

6 likes

  • 9378 Views
  • 44 replies
  • 6 likes

Android audio extremely buggy

PlanPremiumCountry canDeviceEonon & Samsung S5 Why is the app so buggy when it comes to android car audio. I have all my playlists saved for ofline lisining. But i have to consistantly log in at least once a week, sometimes once a day. The playlist w...

Music Fan

  Plan Premium Country  can Device Eonon & Samsung S5     Why is the app so buggy when it comes to android car audio. I have all my playlists saved for ofline lisinin...

zrock2010

Music Fan

1003 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Sync local songs on mobile doesn't work anymore

PlanPremiumCountryGermanyDeviceSamsung Galaxy A3 2017Operating SystemAndroid 8.0, Windows 10 My Question or Issue About a month ago I already synced a local song from my PC on my phone, I added the file to a playlist and made it offline available on ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A3 2017 Operating System Android 8.0, Windows 10   My Question or Issue  About a month ago I already synced a local song from my...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Solved!! Filtering songs in playlists

PlanPremiumCountry NorwayDeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or IssueBefore, I was able to filter/search for songs in my playlists by swiping down to the top of a playlist. I do not see the filter-field anymore, which is anno...

Casual Listener

Plan Premium Country  Norway Device Google Pixel XL Operating System Android Pie   My Question or Issue Before, I was able to filter/search for songs in my playlists by swiping do...

AeroZ

Composer

1767 Views

3 replies

0 likes

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  • 3 replies
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App crashing on OnePlus 6T

PlanPremiumCountry IsraelDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHello fellow listeners.I bought a new phone about a week ago,as mentioned above,and while trying to listen to spotify via bluetooth in my car,or just a portable sp...

Visitor

  Plan Premium Country  Israel Device OnePlus 6T Operating System Android 9   My Question or Issue Hello fellow listeners. I bought a new phone about a week ago,as mentione...

user-removed

Not applicable

706 Views

1 replies

1 likes

  • 706 Views
  • 1 replies
  • 1 likes