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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

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cohendylan1

Music Fan

210837 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210837 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

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Anne-Mette

Visitor

561260 Views

78 replies

3 likes

  • 561260 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463110 Views

575 replies

39 likes

Account
Free
  • 463110 Views
  • 575 replies
  • 39 likes

Daily Mix 3 not working correctly

PlanPremiumCountryUK DevicePhone and tablet Operating System My Question or Issue Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a listof the artists in the playlist and the playlist is filled with songs Iwould never listen to! All...

Newbie

Plan Premium Country UK  Device Phone and tablet  Operating System     My Question or Issue  Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a lis...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

shazam integration not working

PremiumSouth Korea (Australia originally)Device(LG V20)Operating System(Android Oreo Hi,So since last year my 'my shazam tracks' playlist hasnt been updatingDon't know when it happened but the Shazam app is no longer connectedWhen I try to connect it...

Newbie

Premium South Korea (Australia originally) Device (LG V20) Operating System (Android Oreo   Hi, So since last year my 'my shazam tracks' playlist hasnt been updating Don'...

962 Views

0 replies

6 likes

  • 962 Views
  • 0 replies
  • 6 likes

Spotify Connect and Yamaha RX-V485

PlanPremium SubscriptionCountry USA DeviceSamsung Galaxy S7, Yamaha RX-V485Operating SystemAndroid My Question or Issue My RX-V485 is not showing up on my Android phone. This use to work fine, now it does not.

Regular

Plan Premium Subscription Country  USA   Device Samsung Galaxy S7, Yamaha RX-V485 Operating System Android   My Question or Issue  My RX-V485 is not showing up on my An...

ArKo11

Casual Listener

10495 Views

14 replies

0 likes

  • 10495 Views
  • 14 replies
  • 0 likes

Wi-fi problems on OnePlus 6T

PlanPremiumCountrySpainDeviceOne Plus 6TOperating SystemAndroid 9 / OxygenOS 9.0.11 My Question or IssueSince a few spotify actualizations ago, the spotify app shows me that i´ve got no internet conection whenever im connected to wi-fi. It just occur...

Newbie

Plan Premium Country Spain Device One Plus 6T Operating System Android 9 / OxygenOS 9.0.11   My Question or Issue Since a few spotify actualizations ago, the spotify app shows me that ...

528 Views

0 replies

1 likes

Wi-Fi
  • 528 Views
  • 0 replies
  • 1 likes

Songs only greyed out in one playlist

PlanPremiumCountry UKDeviceGoogle Pixel 2 XLOperating SystemAndroid 9 PieMy Question or IssueHi,I noticed a few days ago that several songs on one of my playlists have been greyed out and won't play. It's a large playlist, actually the one I listen t...

Newbie

Plan Premium Country  UK Device Google Pixel 2 XL Operating System Android 9 Pie My Question or Issue Hi, I noticed a few days ago that several songs on one of my playlists have been g...

351 Views

0 replies

0 likes

  • 351 Views
  • 0 replies
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Defaulting to unknown tracks

PlanPremiumCountry UKDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue Every time i open spotify, it is set to play music from an album i have never heard of. It is doing it all of the time and is extremely irritating. Please help!

Casual Listener

Plan Premium Country  UK Device Samsung Galaxy Operating System Android   My Question or Issue  Every time i open spotify, it is set to play music from an album i have never ...

Brocarl

Casual Listener

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playlist I don't know playing without me wanting it to.

For the last few nights when I've been playing my own music the album will change to this specific playlist which I have never played or seen before (playlist attached). It always starts with the first song in the playlist and if I pause or change th...

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For the last few nights when I've been playing my own music the album will change to this specific playlist which I have never played or seen before (playlist attached). It always starts with the fir...

Katerina

Spotify Legend

2286 Views

5 replies

0 likes

  • 2286 Views
  • 5 replies
  • 0 likes

Liking songs by using button in notification controller

PlanPremium (Student)Country PolandDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or Issue When I like songs from my daily mix by extending Spotify notification and pressing heart it is not added to my library, but if i like that song...

Newbie

Plan Premium (Student) Country  Poland Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue  When I like songs from my daily mix by extendin...

806 Views

0 replies

2 likes

  • 806 Views
  • 0 replies
  • 2 likes

One particular song keeps dissapearing from my playlist

PlanPremiumCountry IndonesiaDeviceAsus Zenfone Zoom SOperating SystemAndroid Oreo My Question or Issue I've saved a song called 'Sunflower' by Swae Lee ft. Post Malone, however it keeps dissapearing from my playlist as if I removed it, but I didn't. ...

Casual Listener

Plan Premium Country  Indonesia Device Asus Zenfone Zoom S Operating System Android  Oreo  My Question or Issue  I've saved a song called 'Sunflower' by Swae Lee ft. Post...

368 Views

0 replies

0 likes

  • 368 Views
  • 0 replies
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Delete some downloaded songs without Clearing the entire Saved Data?

Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

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  Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

421 Views

0 replies

0 likes

  • 421 Views
  • 0 replies
  • 0 likes

Solved!! I got 6 Daily Mixes on Spotify Lite but only 1 in the Spotify app (mobile and desktop)

PlanPremiumCountryIndonesia Operating SystemAndroid Lollipop & Windows 10 My Question or Issue I've had my premium plan since May last year, but I've just started using it around a month ago. On the "Made for You" section in the mobile app, there's b...

Casual Listener

Plan Premium Country Indonesia   Operating System Android Lollipop & Windows 10   My Question or Issue  I've had my premium plan since May last year, but I've just st...

bebekgulings

Casual Listener

1140 Views

1 replies

0 likes

  • 1140 Views
  • 1 replies
  • 0 likes

Can't see new Podcast Episodes in App

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+Operating SystemAndroid Oreo 8.0.0 My Question or IssueI have been trying to play the latest episodes on certain podcasts; however, they don't show up in the app. I can see them when I view it in the web p...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 8+ Operating System Android Oreo 8.0.0   My Question or Issue I have been trying to play the latest episodes on certain podcasts;...

sajayi88

Casual Listener

5244 Views

2 replies

5 likes

  • 5244 Views
  • 2 replies
  • 5 likes

Stops playing across echo speaker group

PlanPremiumCountry USADeviceGalaxy note 5 and 3 echoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Music randomly stops playing across the speaker group. I have to push pause in the spotify app. Then play. Only plays for...

Casual Listener

Plan Premium Country  USA Device Galaxy note 5 and 3 echo Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Music randomly stops playing a...

2003emu

Casual Listener

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Voice stopping problem

PlanPremium DeviceAsus zenfone 5 Operating SystemAndroid pie My Question or Issue Hello I have been having some a issue after update to Android 9.0 If have some notifications in "do not disturb" or in silence mode Spotify has stopping point in time H...

Casual Listener

  Plan Premium     Device Asus zenfone 5  Operating System Android pie   My Question or Issue  Hello I have been having some a issue after update to Android 9...

emmreunal

Casual Listener

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

No podcast option available

PlanPremiumCountry EgyptDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueThere is not a podcast option showing in browse or search even if I search for a podcast, is there any restrication on country or software, I don't have any app upd...

Newbie

  Plan Premium Country  Egypt Device OnePlus 6T Operating System Android 9   My Question or Issue There is not a podcast option showing in browse or search even if I search ...

364 Views

0 replies

2 likes

  • 364 Views
  • 0 replies
  • 2 likes

Spotify Premium not working on Android (HTC Desire 12+)

PlanPremiumCountryCzech Republic Device(HTC Desire 12+) My Question or IssueMy premium account is not working on my Android phone, works completely fine on my computer. Please help.

Newbie

  Plan Premium Country Czech Republic   Device (HTC Desire 12+)   My Question or Issue My premium account is not working on my Android phone, works completely fine on my comp...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

Audio options and offline listening not available in premium

PlanPremiumCountryGermany My Question or IssueI had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer audio options and the option to listen offline anymore (some other options hav...

Casual Listener

Plan Premium Country Germany     My Question or Issue I had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer au...

320 Views

0 replies

0 likes

  • 320 Views
  • 0 replies
  • 0 likes

Sort playlist error since update to android app ver. 8.4.84.874

PlanPremium DeviceSamsung Galaxy S8 Plus, Oppo F7, Samsung Note 8. Operating SystemAndroid Oreo 8.1. IssueSort playlist always displays descending results, no matter if we choose ascending, sort always displays descending, but if we close the current...

Newbie

Plan Premium   Device Samsung Galaxy S8 Plus, Oppo F7, Samsung Note 8.   Operating System Android Oreo 8.1.   Issue Sort playlist always displays descending results, no ...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution One Plus sharing issues

PlanPremiumCountryItalyDeviceOne Plus 6 A6003Operating SystemAndroid 9 (OxygenOS 9.0.2) My Question or IssueHi everybody, I've noticed that the "share" function of my mobile application does not work on my One Plus.When I try to share something on Fa...

Casual Listener

Plan Premium Country Italy Device One Plus 6 A6003 Operating System Android 9 (OxygenOS 9.0.2)   My Question or Issue Hi everybody,   I've noticed that the "share" function of m...

Katerina

Spotify Legend

833 Views

3 replies

0 likes

  • 833 Views
  • 3 replies
  • 0 likes

completely different song plays in Android app

PlanFreeCountry USA DeviceMultipleOperating SystemAndroid, multiple My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I've never heard of, while displaying info for a song on my playlist. Weirdest thing is tha...

Newbie

Plan Free Country USA   Device Multiple Operating System Android, multiple     My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I'...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes