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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118828 Views

27 replies

4 likes

  • 118828 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239728 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239728 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600603 Views

79 replies

3 likes

  • 600603 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493044 Views

581 replies

42 likes

Account
Free
  • 493044 Views
  • 581 replies
  • 42 likes

Notificación persistente "conectando a Spotify"

Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada poco y no se puede remover a mano. He cerrado sesión...

Casual Listener

Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada p...

DarkMefisto

Newbie

4911 Views

6 replies

18 likes

  • 4911 Views
  • 6 replies
  • 18 likes

My library doesn't sync to my Android mobile phone

PlanPremiumCountry GermanyDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or Issue I added songs to my library from my computer. They synced on my iPad but not on my Android mobile phone. I have enough storage and tried to logout and lo...

Newbie

Plan Premium Country  Germany Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue  I added songs to my library from my computer. They synced on my iPa...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

No filter button to search playlist

I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.

Regular

I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.   

intaloemanoel

Newbie

1790 Views

10 replies

1 likes

  • 1790 Views
  • 10 replies
  • 1 likes

Recently Played Artists Not Showing?

Hi there, I spent the day enjoying Spotify yesterday. Both on my phone and desktop, about 90% of that experience is absent from my Recently Played. I'm concerned that these plays aren't tracked/artists are not given credit for them. I notice this err...

Newbie

Hi there,   I spent the day enjoying Spotify yesterday. Both on my phone and desktop, about 90% of that experience is absent from my Recently Played. I'm concerned that these plays aren't trac...

529 Views

0 replies

0 likes

  • 529 Views
  • 0 replies
  • 0 likes

Cannot start radio station. Please try again later

PlanPremiumCountryPortugalDevice(OnePlus One)Operating System(Android 6.0.1)Spotify 8.4.84.874 My Question or Issue When I try to start a song radio, it just gives me the pop-up with the above text "Cannot start radio station. Please try again later"...

Roadie

  Plan Premium Country Portugal Device (OnePlus One) Operating System (Android 6.0.1) Spotify 8.4.84.874     My Question or Issue  When I try to start a song radio, i...

Oh-well

Casual Listener

5156 Views

17 replies

10 likes

  • 5156 Views
  • 17 replies
  • 10 likes

Artistas no se reproducen

PlanPremiumCountry ArgentinaDeviceMoto Z2 playOperating SystemAndroid My Question or Issue En específico la banda Babasónicos no se reproduce desde mi celular, en otros dispositivos si lo hace correctamente. No aparece ningún aviso, simplemente no se...

Newbie

  Plan Premium Country  Argentina Device Moto Z2 play Operating System Android  My Question or Issue  En específico la banda Babasónicos no se reproduce desde mi celular...

oburger04

Roadie

1370 Views

1 replies

0 likes

  • 1370 Views
  • 1 replies
  • 0 likes

App crash

The app Crash after search Iván Ferreiro, select all EP, try to add some single to the queuePlanPremiumCountrySpainDeviceBqOperating System Android Oreo

Regular

The app Crash after search Iván Ferreiro, select all EP, try to add some single to the queue Plan Premium Country Spain Device Bq Operating System  Android Oreo  

Billy-J

Spotify Star

1877 Views

5 replies

1 likes

Crash
  • 1877 Views
  • 5 replies
  • 1 likes

buzzing noise Android - FIXED!

Hi all, So many (including myself) have been suffering from a buzzing sound (or electronic bug) during playback in Android Devices. I use a Note5 (yes it is getting old), however I believe the issue is the same across multitude of devices.The reason ...

Newbie

  Hi all,   So many (including myself) have been suffering from a buzzing sound (or electronic bug) during playback in Android Devices.    I use a Note5 (yes it is getting ol...

6453 Views

0 replies

1 likes

  • 6453 Views
  • 0 replies
  • 1 likes

Fixing radio

Where did the option to save radio stations go? I can only play new stations, not save or delete them to my own stations section. Help!

Newbie

Where did the option to save radio stations go? I can only play new stations, not save or delete them to my own stations section. Help! 

netomm

Newbie

1033 Views

1 replies

3 likes

Android
Radio
  • 1033 Views
  • 1 replies
  • 3 likes

specific albums dont play properly?

PremiumCountry CanadaDeviceLG Power x IIOperating Systemwhatever latest android OS My Question or Issue For some reason, J.Cole's album KOD and specific songs within don't play properly, some just break spotify and crash it, or just skip into the nex...

Newbie

Premium Country  Canada Device LG Power x II Operating System whatever latest android OS   My Question or Issue  For some reason, J.Cole's album KOD and specific songs within ...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Unable to Create New Playlists on Android

For the past couple of months I've been difficulties creating new playlists. I'm able to make new playlists but once I close and reopen Spotify my new playlist disappears. I have now issue making playlists on my computer, just my mobile device (I use...

Newbie

For the past couple of months I've been difficulties creating new playlists. I'm able to make new playlists but once I close and reopen Spotify my new playlist disappears. I have now issue making pla...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

[Chromecast] App must be forced closed to find Chromecast

PlanPremiumCountrySwedenDeviceNexus 5XOperating SystemAndroid My Question or IssueSometimes my Chromecast devices are not shown in devices list when Spotify is opened. If I force close Spotify and restart the Chromecast is usually visible. I've had t...

Casual Listener

Plan Premium Country Sweden Device Nexus 5X Operating System Android   My Question or Issue Sometimes my Chromecast devices are not shown in devices list when Spotify is opened. If I f...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Only downloading a few of my songs

Hi, I'm in Australia on a premium plan. My phone is a Samsung Galaxy 7. I have a playlist of about 190 songs, which was successfully downloaded previously, however now only 10 of the songs are downloaded, and no matter what I do, it won't download an...

Newbie

Hi, I'm in Australia on a premium plan. My phone is a Samsung Galaxy 7.   I have a playlist of about 190 songs, which was successfully downloaded previously, however now only 10 of the songs a...

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes

Spotify starting automatically

PlanPremiumCountry New ZealandDeviceAnyOperating SystemAndroid My Question or IssueNot a new issue, from reading the forums it's a widespread problem that's been unresolved for a long time.I want Spotify to start only when I start it. But it starts w...

Newbie

Plan Premium Country  New Zealand Device Any Operating System Android   My Question or Issue Not a new issue, from reading the forums it's a widespread problem that's been unresol...

503 Views

0 replies

0 likes

  • 503 Views
  • 0 replies
  • 0 likes

Autoplay doesn't work only with car stereo

Autoplay always works when using the phone speaker, a Bluetooth speaker, Bluetooth headphones of 2 different brands and my Yamaha av receiver. But when I connect through my Bluetooth car stereo, a 2017 Toyota Yaris stereo, it stops at the end of albu...

Newbie

Autoplay always works when using the phone speaker, a Bluetooth speaker, Bluetooth headphones of 2 different brands and my Yamaha av receiver. But when I connect through my Bluetooth car stereo, a 20...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Thumbs Up/Thumbs Down Missing.

PlanPremiumOperating SystemAndroid Nougat My Question or Issue Hey guys. Its me or you can no longer Thumbs Up/Thumbs Down songs from song radio on android devices, because on desktop app you still can do it.

Roadie

Plan Premium Operating System Android Nougat My Question or Issue  Hey guys. Its me or you can no longer Thumbs Up/Thumbs Down songs from song radio on android devices, because o...

Djmagnum

Newbie

1281 Views

1 replies

3 likes

  • 1281 Views
  • 1 replies
  • 3 likes

Instagram Music on Honor 8X

PlanPremiumCountry PolandDeviceHonor 8XOperating SystemAndroid 8.1 My Question or Issue Hello,I'd love to use Instagram Music option but I'm unable to do it. A lot of people in my country can use this feature but somehow I'm excluded. I checked more ...

Casual Listener

Plan Premium Country  Poland Device Honor 8X Operating System Android 8.1   My Question or Issue  Hello, I'd love to use Instagram Music option but I'm unable to do it. A lo...

detroit

Casual Listener

679 Views

2 replies

0 likes

  • 679 Views
  • 2 replies
  • 0 likes

Slow download / cancelling sub

PlanPremiumCountry CanadaDeviceHuawei P10Operating SystemAndroid Oreo My Question or IssueWhen I first got Spotify it downloaded songs incredibly fast. Now it downloads about one song every 5 minutes. I wiped the cache, retried, same problem. I resta...

Casual Listener

Plan Premium Country  Canada Device Huawei P10 Operating System Android Oreo   My Question or Issue When I first got Spotify it downloaded songs incredibly fast. Now it downloads&...

Dreoid

Casual Listener

405 Views

1 replies

1 likes

  • 405 Views
  • 1 replies
  • 1 likes

Radio

You need to bring back radio or I am leaving

Newbie

You need to bring back radio or I am leaving

333 Views

0 replies

0 likes

  • 333 Views
  • 0 replies
  • 0 likes