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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397420 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8503 Views

0 replies

7 likes

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Tech support needed regarding the android app

PlanPremiumCountry RomaniaDeviceXiaomi redmi note 4 Pro -OS Android My Question or Issue Whenever I listen to my playlists on Spotify, the following song from it will not play entirely.Basically I listen to a song, then the next one starts, and after...

Newbie

Plan Premium Country  Romania Device Xiaomi  redmi note 4 Pro -OS Android   My Question or Issue  Whenever I listen to my playlists on Spotify, the following song from it ...

261 Views

0 replies

0 likes

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Why can't I turn it off?

With the latest update I no longer have a way to turn it off. It's always on and will just start playing randomly. I'm using a galaxy phone and enjoy listening in my vehicle or on other bluetooth devices at work and home, however I do not want it alw...

Newbie

With the latest update I no longer have a way to turn it off. It's always on and will just start playing randomly. I'm using a galaxy phone and enjoy listening in my vehicle or on other bluetooth dev...

smily

Casual Listener

409 Views

1 replies

0 likes

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  • 1 replies
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Missing songs from favourite songs

PlanFree/PremiumCountry DenmarkDeviceHuawei P9Operating SystemAndroid 7 My Question or Issue On my pc i added over a thousand tracks to my favourite song list (the one where you press the heart symbol to add) but on my phone most of the tracks are mi...

Newbie

Plan Free/Premium Country  Denmark Device Huawei P9 Operating System Android 7   My Question or Issue  On my pc i added over a thousand tracks to my favourite song list (the ...

363 Views

0 replies

0 likes

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Startup artist selection page

I've just bought premium for my wife for xmas. When she fisrt logged on there was a really good artist selection page that I've spent hours trying to find again as we weren't finished with it. I'm sure there must be a way to get it up again, it would...

Casual Listener

I've just bought premium for my wife for xmas. When she fisrt logged on there was a really good artist selection page that I've spent hours trying to find again as we weren't finished with it. I'm su...

Dave748

Casual Listener

733 Views

2 replies

0 likes

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Solved!! GO! by Spinnin Records Missing

PlanPremiumCountry USADevice(Samsung Galaxy Note Operating System(Android Oreo) My Question or Issue I downloaded a running playlist that was once removed before by Spinnin Records. The first song was called Melody and I dont remember the other songs...

Casual Listener

Plan Premium Country  USA Device (Samsung Galaxy Note 😎 Operating System (Android Oreo)   My Question or Issue  I downloaded a running playlist that was once removed be...

pasou21

Casual Listener

3611 Views

6 replies

1 likes

GO!
missing playlist
Running
Spinnin Records
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Search function not working

PlanPremiumCountry United StatesDevice Samsung Galaxy 9Operating SystemAndroid My Question or Issuefor over a month now the search function on my app has not been working. I get an error meesage that says "Sorry, something went wrong; that didn't wor...

Newbie

Plan Premium Country  United States Device  Samsung Galaxy 9 Operating System Android   My Question or Issue for over a month now the search function on my app has not been w...

358 Views

0 replies

1 likes

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Liking on WearOS not working during Chromecast streaming

Hi, when I stream Spotify via Chromecast it is not possible to like new songs (heart symbol is not being synchronized with the app) on my WearOS smartwatch (LG Watch Sport with latest updates). Only when the music is played on my smartphone speaker, ...

Music Fan

Hi,   when I stream Spotify via Chromecast it is not possible to like new songs (heart symbol is not being synchronized with the app) on my WearOS smartwatch (LG Watch Sport with latest update...

341 Views

0 replies

0 likes

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Just one song i queue when searched for artist

PlanFree/PremiumCountrySweden Device Samsung Galaxy 8 note and ipad AirOperating System(iOS 12, Android Oreo, ) My Question or IssueHello. Having some trouble with my mobile devices. When I search for an artist or album etc, I´ll find the artist and ...

Newbie

Plan Free/Premium Country Sweden   Device  Samsung Galaxy 8 note and ipad Air Operating System (iOS 12, Android Oreo, )   My Question or Issue Hello. Having some troubl...

409 Views

0 replies

0 likes

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A question about Spotify notification

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue Hello i want to know if it's possible that the little circle with lines on it (The little Spotify notification on the top left of the notification screen...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo   My Question or Issue   Hello i want to know if it's possible that the little circle...

476 Views

0 replies

0 likes

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Can't click on other artist under song title.

When i am playing a song on the spotify app on android. Whenever there are multiple artist collaborating on a song i can only click on the first artist listed. When i click on the other artist it just redericts me to the first artist listed. This is ...

Casual Listener

When i am playing a song on the spotify app on android. Whenever there are multiple artist collaborating on a song i can only click on the first artist listed. When i click on the other artist it jus...

318 Views

0 replies

0 likes

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I can no longer create stations

PlanPremiumCountryGreece DeviceNexus 6pOperating SystemAndroid 8 My Question or IssueI mainly use spotify through the stations feature,and I noticed that I can no longer create new stations, either that or the way that stations are created has change...

Casual Listener

Plan Premium Country Greece  Device Nexus 6p Operating System Android 8   My Question or Issue I mainly use spotify through the stations feature,and I noticed that I can no longer...

DrCruces

Casual Listener

774 Views

1 replies

4 likes

  • 774 Views
  • 1 replies
  • 4 likes

I'm a premium user, and the playlist radio is missing.

PlanPremiumCountry Device SamsungGalaxy 7Operating SystemAndroid My Question or Issue I'm a premium user and the playlist radio is missing

Visitor

Plan Premium Country   Device SamsungGalaxy 7 Operating System Android   My Question or Issue  I'm a premium user and the playlist radio is missing

AeroZ

Composer

494 Views

1 replies

2 likes

  • 494 Views
  • 1 replies
  • 2 likes

Still not being able to share via insta stories.

PlanPremiumCountryIndonesiaDeviceLG G5 SEOperating SystemAndroid 7 (Nougat) My Question or Issue Hello! When I want to share a song to my Instagram Story, but there's no option for share via instagram storiesi’ve udpating both of the latest version o...

Newbie

Plan Premium Country Indonesia Device LG G5 SE Operating System Android 7 (Nougat)   My Question or Issue   Hello! When I want to share a song to my Instagram Story, but the...

521 Views

0 replies

0 likes

Instagram
Instagram Stories
LG
lg g5
LG G5 Se
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Playlist bio

Is there a way to change or add a bio/description to a playlist through using your phone, Android specifically.

Visitor

Is there a way to change or add a bio/description to a playlist through using your phone, Android specifically.  

641 Views

0 replies

0 likes

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Imported Songs doesn't download on Mobile.

When I import one of my songs through Local Files on my desktop, it is playable but when I want download them onto my phone, it doesn't download. Anybody else have this problem?

Newbie

When I import one of my songs through Local Files on my desktop, it is playable but when I want download them onto my phone, it doesn't download. Anybody else have this problem?

278 Views

0 replies

0 likes

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Swipe to queue does not work

PlanPremium, studentCountry USADeviceiPhone XOperating SystemiOS 12.1.2 (latest version of Spotify installed) My Question or IssueThis occurs more often when I’m offline, but when I’m listening on my phone and swipe right on a song in my library to q...

Newbie

Plan Premium, student Country  USA Device iPhone X Operating System iOS 12.1.2 (latest version of Spotify installed)   My Question or Issue This occurs more often when I’m offline...

944 Views

0 replies

2 likes

queue
queue next
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Problems since downgrading to free

Since downgrading from premium several of my playlists were shortened. On my favorite playlist this happens to be 20 of the most recent songs added. The app also allows 3 of my stations to be played in order, with shuffle not being an option at all. ...

Regular

Since downgrading from premium several of my playlists were shortened . On my favorite playlist this happens to be 20 of the most recent songs added. The app also allows 3 of my stations to be playe...

Mstanley262

Regular

599 Views

3 replies

0 likes

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  • 3 replies
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Android

Hi, i got a question. Since the newest Update on my Android phone, the 'search song in playlist' - Bar disappeared. It Was above the playlist and below the shuffle Button. Now i have to go to the playlist settings and click on 'search in the playlist...

Newbie

Hi, i got a question.  Since the newest Update on my Android phone, the 'search song in playlist' - Bar disappeared. It Was above the playlist and below the shuffle Button. Now i have to go to ...

331 Views

0 replies

0 likes

  • 331 Views
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  • 0 likes

Scroll slider not grabbable since recent update

DeviceMate 20 Pro My Question or Issue Since a recent update the scroll bar/slider in the playlists doesn't work immediately: Old situation:Scroll down a bit so scroll bar becomes visible, grab and use slider on scrollbar.New situation:Scroll down a ...

Music Fan

  Device Mate 20 Pro   My Question or Issue  Since a recent update the scroll bar/slider in the playlists doesn't work immediately:   Old situation: Scroll down a bit so s...

1298 Views

0 replies

1 likes

  • 1298 Views
  • 0 replies
  • 1 likes

Playlist search and sort missing on my Android app

PlanPremiumCountryUnited StatesDeviceOnePlus 5TOperating SystemAndroid 8.1.0 My Question or Issue:An update changed the way you organizate and filter playlists and I was confused for like 2 weeks. I was just wondering if there is anyway that you can ...

Newbie

Plan Premium Country United States Device OnePlus 5T Operating System Android 8.1.0   My Question or Issue: An update changed the way you organizate and filter playlists and I was conf...

The_Steak_Guy

Newbie

697 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes