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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115352 Views

27 replies

4 likes

  • 115352 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231846 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231846 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591460 Views

79 replies

3 likes

  • 591460 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485800 Views

580 replies

42 likes

Account
Free
  • 485800 Views
  • 580 replies
  • 42 likes

Solved!! Searching playlists on Android has been disabled

PlanPremiumCountryEnglandDeviceOnePlus 5Operating SystemAndroid My IssueFor about a month, I haven't been able to search my own playlists on Spotify yet those on iOS can. Don't really see why it was taken off or even if it was intentional but it's a ...

Casual Listener

Plan Premium Country England Device OnePlus 5 Operating System Android   My Issue For about a month, I haven't been able to search my own playlists on Spotify yet those on iOS can. Don...

G_Macro

Casual Listener

821 Views

2 replies

0 likes

  • 821 Views
  • 2 replies
  • 0 likes

My LG G6 doesn't connect on JVC car headset via Spotify BT.

PlanPremiumCountry GreeceDeviceLG G6Operating SystemAndroid Oreo 8.0 My Question or IssueI recently bought the JVC KW-R930BT car headset,my phone connects via bluetooth,i can listen to Spotify via BT Audio,but when i try to use Spotify BT it stucks o...

Newbie

Plan Premium Country  Greece Device LG G6 Operating System Android Oreo 8.0   My Question or Issue I recently bought the JVC KW-R930BT car headset,my phone connects via bluetooth,...

599 Views

0 replies

2 likes

  • 599 Views
  • 0 replies
  • 2 likes

Instagram share option is nowhere to be found.

PlanPremiumCountry TurkeyDeviceGeneral Mobile 5 PlusOperating SystemAndroid Oreo My Question or IssueHello. I cannot see the "Instagram share" option on anywhere. I've tried deleting both apps,clearing cache and data as well as relogging to both apps...

Newbie

  Plan Premium Country  Turkey Device General Mobile 5 Plus Operating System Android Oreo   My Question or Issue Hello. I cannot see the "Instagram share" option on any...

385 Views

0 replies

0 likes

  • 385 Views
  • 0 replies
  • 0 likes

Android Auto no control when offline

Plan: PremiumCountry: DEDevice: Huawei Honor View 10 / Android Auto / VWOperating System:Android Good morning folks. Every time my mobile phone goes offline (no internet connection) on the road,I am unable to use any controls (forward to next song, p...

Casual Listener

Plan: Premium Country: DE Device: Huawei Honor View 10 / Android Auto / VW Operating System:Android   Good morning folks.   Every time my mobile phone goes offline (no inter...

DrSord

Casual Listener

4954 Views

18 replies

8 likes

  • 4954 Views
  • 18 replies
  • 8 likes

I cant download songs.

Hey. I can't download songs. I want to download a playlist and it starts download but stops after 3 songs. Can someone help me ?In German : Hey. Ich kann keine Lieder runterladen. Ich will eine Playlist runterladen und er läd die s ongs runter aber s...

Newbie

Hey. I can't download songs. I want to download a playlist and it starts download but stops after 3 songs. Can someone help me ? In German : Hey. Ich kann keine Lieder runterladen. Ich will eine Pla...

372 Views

0 replies

0 likes

  • 372 Views
  • 0 replies
  • 0 likes

Downloaded Songs Still Streaming over Wifi

PlanPremiumCountry United StatesDeviceSamsung Galaxy S6Operating SystemAndroid My Question or Issue Hi all, I have slow wifi at work, which causes random pauses in songs (typically for a second or less) when streaming over wifi. To fix this, I create...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S6 Operating System Android   My Question or Issue   Hi all,   I have slow wifi at work, which causes random...

489 Views

0 replies

0 likes

  • 489 Views
  • 0 replies
  • 0 likes

Track randomly starts playing mid session!

PlanPremiumCountry UKDevice(iPhone 6 and Huawei P20 Pro) My Question or Issue Hi all. For the past couple of months I have encountered songs by the same artist (Slepym) playing when I have not instructed Spotify to do so. The artist I have never list...

Newbie

Plan Premium Country  UK Device (iPhone 6 and Huawei P20 Pro)     My Question or Issue  Hi all. For the past couple of months I have encountered songs by the same artist ...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

"Find in Playlist" doesnt come close to the old Filter option!

My Question or IssueThe new "Find in Playlist" option that you just implemented comes nowhere close to filtering a playlist.In the old system you could filter songs in a playlist and it would only play those songs. Now you can "Find" results in a pla...

Gig Goer

My Question or Issue The new "Find in Playlist" option that you just implemented comes nowhere close to filtering a playlist. In the old system you could filter songs in a  playlist and i...

493 Views

0 replies

0 likes

Filter songs
Playlist functionality
  • 493 Views
  • 0 replies
  • 0 likes

Ringtones and notification sound muted

Since the last version, once I disconnect my cellphone from the car with android auto, the phone seems to be muted. But the volume is at maximum. When I force the Spotify app to close, goes normal again Thank youPlanPremiumCountryArgentinaDevice Sams...

Newbie

Since the last version, once I disconnect my cellphone from the car with android auto, the phone seems to be muted. But the volume is at maximum.    When I force the Spotify app to close,...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Forced to redownload entire library

PlanPremiumCountry DeviceNokia 3Operating SystemAndroid My Question or Issue I took my sd card out and when i put it back in my phone Spotify wants to re-download over 1000 songs lol.... Why doesn't the app just relink to the existing encrypted music...

Casual Listener

  Plan Premium Country   Device Nokia 3 Operating System Android   My Question or Issue  I took my sd card out and when i put it back in my phone Spotify wants to re-do...

Digler2

Casual Listener

834 Views

2 replies

0 likes

  • 834 Views
  • 2 replies
  • 0 likes

[Development] Get current song of non-friend

PlanPremiumCountry NetherlandsDeviceAllOperating SystemAll My Question or IssueIn development, is it possible to use the API to get the current song of somebody that is not your friend?

Newbie

Plan Premium Country  Netherlands Device All Operating System All   My Question or Issue In development, is it possible to use the API to get the current song of somebody that is ...

260 Views

0 replies

0 likes

  • 260 Views
  • 0 replies
  • 0 likes

EXTREME Battery drain

No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was draining (like 5% in 10 min of use) went to check and...

Casual Listener

No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was dr...

Maxim

Spotify Star

12223 Views

3 replies

2 likes

  • 12223 Views
  • 3 replies
  • 2 likes

Can't start the radio station, please try again later

PlanFamily CountryIreland DeviceLG Nexus 5 Spotify Version8.4.84.874 Operating SystemAndroid 6.0.1, Nova launcher My Question or IssueI've added my daughter to the family account and repurposed an old Android phone as a Spotify player. Music is playi...

Regular

  Plan Family   Country Ireland   Device LG Nexus 5   Spotify Version 8.4.84.874   Operating System Android 6.0.1, Nova launcher   My Question or Issue ...

poli151

Casual Listener

1094 Views

3 replies

1 likes

  • 1094 Views
  • 3 replies
  • 1 likes

Playlists not working after creating an account

PlanFreeCountry DeviceSamsung Seven edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to get a spotify account but someone already had my email so I deleted that account and created a new account today. But whe...

Newbie

Plan Free Country   Device Samsung Seven edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I wanted to get a spotify account but some...

310 Views

0 replies

0 likes

  • 310 Views
  • 0 replies
  • 0 likes

How do I post a question in the appropriate forum?

PlanFree/PremiumCountryAustralia DeviceLaptop/AndroidOperating SystemWindows 10, Android Oreo My Question or IssueI'm a new user to Spotify and still in the free period for my premium subscription.I have a question regarding export/import of playlist...

Visitor

Plan Free/Premium Country Australia   Device Laptop/Android Operating System Windows 10, Android Oreo   My Question or Issue I'm a new user to Spotify and still in the free ...

486 Views

0 replies

0 likes

  • 486 Views
  • 0 replies
  • 0 likes

Solved!! Android Auto - No Internet Connection

PlanPremiumCountryUK DeviceSamsung Galaxy S7 / Android Auto (Kia headunit)Operating SystemAndroid 8 My Question or IssueSince the last update (8.4.84.874 / 11 Dec 2018), Spotify running in Andoid Auto is complaining there is no internet connection, w...

Music Fan

Plan Premium Country UK  Device Samsung Galaxy S7 / Android Auto (Kia headunit) Operating System Android 8   My Question or Issue Since the last update (8.4.84.874 / 11 Dec 2018),...

dparnell

Music Fan

3408 Views

2 replies

1 likes

  • 3408 Views
  • 2 replies
  • 1 likes

Songs Skipping Automatically

PlanPremiumCountry SpainDeviceXiaomi Mi5sOperating SystemMiui 10 My Question or Issue Hi! Spotify has started to skip songs automatically. Sometimes when then song has just began, sometimes at second 15. Not always the same. Also have some playlists ...

Newbie

Plan Premium Country  Spain Device Xiaomi Mi5s Operating System Miui 10   My Question or Issue   Hi! Spotify has started to skip songs automatically. Sometimes when then son...

680 Views

0 replies

0 likes

Song skipping automatically
  • 680 Views
  • 0 replies
  • 0 likes

How to turn on video/animation when playing songs that are video compatible on spotify

PlanPremiumCountryMalaysiaDeviceOnePlus6T A6013Operating SystemAndroid Oreo My Question or Issue My friend using Oneplus 6 are able to view the video when playing many songs on spotify but I can't ..... any solution?

Newbie

Plan Premium Country Malaysia Device OnePlus6T A6013 Operating System Android Oreo   My Question or Issue  My friend using Oneplus 6 are able to view the video when playing many s...

4050 Views

0 replies

1 likes

Animations
  • 4050 Views
  • 0 replies
  • 1 likes

Solved!! Lowers volume every time battery percentage changes

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a second and then restores.

Gig Goer

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a seco...

Kanel

Gig Goer

1148 Views

1 replies

0 likes

Android
Pie
volume
  • 1148 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to sort playlists (songs in playlists) on Android?

Hi there,maybe im just too stupid to find the button but how to sort the songs in a playlist?e.g. sorted "last added" "name" and so on.atm im getting stupid while searching a song in my playlist.on the computer its just one click but i cant find it a...

Newbie

Hi there, maybe im just too stupid to find the button but how to sort the songs in a playlist? e.g. sorted "last added" "name" and so on. atm im getting stupid while searching a song in my playlis...

Katerina

Spotify Legend

9758 Views

9 replies

7 likes

  • 9758 Views
  • 9 replies
  • 7 likes