Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107528 Views

26 replies

3 likes

  • 107528 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217505 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217505 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571737 Views

79 replies

3 likes

  • 571737 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470932 Views

577 replies

40 likes

Account
Free
  • 470932 Views
  • 577 replies
  • 40 likes

Can't play playlist with hidden songs

PlanFreeCountry CHDeviceHuawei P20 ProOperating SystemAndroid Oreo My Question or IssueWhen I shuffle play a playlist with hidden songs it reads "This song is not available" and no song is being played. The reason why I hide the songs is that otherwe...

Newbie

Plan Free Country  CH Device Huawei P20 Pro Operating System Android Oreo   My Question or Issue When I shuffle play a playlist with hidden songs it reads "This song is not a...

847 Views

0 replies

0 likes

  • 847 Views
  • 0 replies
  • 0 likes

Music pauses randomly on certain music (linked with drumbeat?)

PlanPremiumCountryEstoniaDeviceHuawei TIT-L01Operating SystemAndroid 5.1 My Question or IssueI recently bought new speakers and now, when using Spotify on my phone with these speakers, some music pauses randomly. There is no issue when using my old s...

Casual Listener

Plan Premium Country Estonia Device Huawei TIT-L01 Operating System Android 5.1    My Question or Issue I recently bought new speakers and now, when using Spotify on my phone with...

Eitental

Casual Listener

616 Views

2 replies

0 likes

  • 616 Views
  • 2 replies
  • 0 likes

Spotify Premium auf neuem Smartphone nicht mehr verfügbar

Ich habe das "3 Monate Spotify für 0.99€" Abo gebucht.Nach dem Kauf eines neuen Smartphones, habe ich mich ganz normal bei Spotify eingeloggt und hatte plötzlich kein Spotify Premium mehr.Kann mir jemand helfen ? Ich habe mich mehrmals an- und abgeme...

Newbie

Ich habe das "3 Monate Spotify für 0.99€" Abo gebucht. Nach dem Kauf eines neuen Smartphones, habe ich mich ganz normal bei Spotify eingeloggt und hatte plötzlich kein Spotify Premium mehr. Kann mi...

322 Views

0 replies

0 likes

  • 322 Views
  • 0 replies
  • 0 likes

Chromecast - Spotify connect

Since a few days after holidays my android (samsung galaxy s7) connects via Chromecast to my pioneer hifi system instead of "spotify connect". The qualifty of communications between mobile phone and hifi get worse and very delayed.Thanks for your hel...

Newbie

Since a few days after holidays my android (samsung galaxy s7) connects via Chromecast to my pioneer hifi system instead of "spotify connect". The qualifty of communications between mobile phone and ...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

No descarga mi musica en SD

No me aparece la opción en almacenamiento de poder descargar mi musica en la Micro SD y toda la almacena en mi almacenamiento interno, previo a escribirles esto consulte la comunidad y vi una respuesta que era porque la tarjeta podia tener un formato...

Newbie

No me aparece la opción en almacenamiento de poder descargar mi musica en la Micro SD y toda la almacena en mi almacenamiento interno, previo a escribirles esto consulte la comunidad y vi una respues...

932 Views

0 replies

0 likes

  • 932 Views
  • 0 replies
  • 0 likes

Huawei P10 pro problems with location

PlanPremiumCountry PlDeviceHuawei P10 pro bla l29 Operating SystemEmui 9.0.0 My Question or Issue Im my Phone doesnt work locathion - i cant enable this permission for the aplikacion im trying every Way

Casual Listener

  Plan Premium Country  Pl Device Huawei P10 pro bla l29  Operating System Emui 9.0.0    My Question or Issue   Im my Phone doesnt work locathion - i cant en...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why does Spotify stream music I already have stored on my phone?

I have a large CD collection that I rip to AAC via iTunes. I then transfer to SD card for listening on my phone (currently Samsung Note 8). Prior to using Spotify, I used MS Groove and it would always play music stored on my phone. Any downloaded mus...

Newbie

I have a large CD collection that I rip to AAC via iTunes.  I then transfer to SD card for listening on my phone (currently Samsung Note 8).  Prior to using Spotify, I used MS Groove and it...

Peter

Spotify Legend

603 Views

1 replies

0 likes

  • 603 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs being removed from my playlists

PlanFreeCountry USADeviceLGL56VLOperating SystemAndroid 6.0.1 My Question / Issue Seems like either spotify or my terrible phone is deleting songs from my playlists. I highly doubt it's my phone though as the songs are deleted from all my playlists i...

Music Fan

Plan Free Country  USA Device LGL56VL Operating System Android 6.0.1   My Question / Issue  Seems like either spotify or my terrible phone is deleting songs from my playlists...

Peter

Spotify Legend

6873 Views

12 replies

0 likes

  • 6873 Views
  • 12 replies
  • 0 likes

Can we have a working homescreen widget ?

PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Pie My Question or IssueCan we have a working homescreen widget ? Mine only works if the Spotify notification is on the notification screen and it gets cleared when i pause the mu...

Gig Goer

Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Pie   My Question or Issue Can we have a working homescreen widget ? Mine only works if the Spotify notifi...

875 Views

0 replies

1 likes

  • 875 Views
  • 0 replies
  • 1 likes

CarPlay - wrond order in albums

Does anyone know why there is wrong order of songs when start listening to album using car touch screen /Skoda CarPlay, Iphone 6S/?When I use Iphone to start playing album in Carplay order is OK

Newbie

Does anyone know why there is wrong order of songs when start listening to album using car touch screen /Skoda CarPlay, Iphone 6S/? When I use Iphone to start playing album in Carplay order is OK ...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Spotify keeps disconnecting from speakers

PlanPremiumCountryEngland DeviceSamsung Galaxy S8+ My Question or IssueSpotify randomly disconnects from Wifi Speakers or pauses at random intervals, sometimes every 30 seconds, sometimes once every 5 hours -- Samsung R1 Speaker via Samsung Multiroom...

Newbie

Plan Premium Country England  Device Samsung Galaxy S8+     My Question or Issue Spotify randomly disconnects from Wifi Speakers or pauses at random intervals, sometimes every...

3070 Views

0 replies

24 likes

  • 3070 Views
  • 0 replies
  • 24 likes

Superuser Contribution Copy offline music between two android devices

PlanPremium Operating SystemAndroid OreoMy Question or IssueI just bought an Android tablet and I would like to have same offline music and playlists I have in my android phone? Is there any posibility to syncronice same offline music on both Android...

Casual Listener

Plan Premium   Operating System Android Oreo My Question or Issue I just bought an Android tablet and I would like to have same offline music and playlists I have in my android phone?...

Katerina

Spotify Legend

1177 Views

4 replies

0 likes

  • 1177 Views
  • 4 replies
  • 0 likes

Solved!! spotify playlist radio button: missing

i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all my past created radio playlists are still accessible in the...

Casual Listener

i'm on a premium plan, and use an android && hp laptop (windows 10) whenever i'm listening to music on spotify. however, i recently noticed that the playlist radio button is missing, but all ...

burroughs3000

Regular

4634 Views

5 replies

5 likes

  • 4634 Views
  • 5 replies
  • 5 likes

Superuser Contribution Can I sync music from phone to my computer? If so how?

PlanFree/Premium PremiumCountry US Device Operating System My Question or Issue Can I sync music from my phone to my computer? If so how?

Newbie

Plan Free/Premium Premium Country US   Device   Operating System     My Question or Issue Can I sync music from my phone to my computer?  If so how?  

Katerina

Spotify Legend

599 Views

2 replies

0 likes

  • 599 Views
  • 2 replies
  • 0 likes

Superuser Contribution Waiting to Download

PlanPremiumDeviceGalaxy S7/DesktopOperating SystemWindows 10 My Question or Issue This is a problem both on Android and on Desktop. When attempting to download a song, rather than actually downloading it just says "Waiting to Download" on Android, an...

Music Fan

Plan Premium Device Galaxy S7/Desktop Operating System Windows 10   My Question or Issue  This is a problem both on Android and on Desktop. When attempting to download a song, rathe...

Katerina

Spotify Legend

5644 Views

4 replies

0 likes

  • 5644 Views
  • 4 replies
  • 0 likes

samsung gear s3 remote control

Hello ,i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles but nothing help so far.When i start app and try to c...

Newbie

Hello , i use samung galaxy s9+ and gear s3 frontier and from one month remote control just stop working. I try to restart watch and phone then reinstall app on the both and nothing.I read articles ...

V1P3RM4CH1N3

Newbie

6536 Views

12 replies

10 likes

  • 6536 Views
  • 12 replies
  • 10 likes

Prem. sub. - Note 9 using DATA instead of WIFI at home! Why??

Plan - PremiumCountry - USADevice - Samsung Note 9Operating System - Android 8.1.0 (not rooted or any other funny biz) My Question or IssueI very recently discovered while playing some new music (music that wasn't downloaded to the phone or saved in ...

Newbie

Plan - Premium Country - USA Device - Samsung Note 9 Operating System - Android 8.1.0 (not rooted or any other funny biz)   My Question or Issue I very recently discovered while playin...

342 Views

0 replies

0 likes

  • 342 Views
  • 0 replies
  • 0 likes

Missing tracks in playlist

PlanFree/PremiumCountry Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm currently missing a number of my recent additions to my playlist, I try to add them again and it says they are already there but they don't show.

Newbie

Plan Free/Premium Country     Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I'm currently missing a number of my recent additions ...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Albums Won't Stay Downloaded

PlanPremiumCountry UAEDeviceHuawei Mate 9 ProOperating SystemAndroid 8.0.0 My Question or IssueHi, I'm a new Spotify user, loving it, but there's one thing that's driving me absolutely mad! Playlists are fine, but Albums just won't stay downloaded. I...

Newbie

Plan Premium Country  UAE Device Huawei Mate 9 Pro Operating System Android 8.0.0   My Question or Issue Hi, I'm a new Spotify user, loving it, but there's one thing that's drivin...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

Get rid of "shuffle play"

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", as if I had a free account. Is that an intentional ...

Newbie

I'm a premium user and for many years, I was able to simply click the "PLAY" button to play all songs on an album in the right order. For some reason, the button is now replaced with "SHUFFLE PLAY", ...

matthewoli98

Gig Goer

739 Views

2 replies

2 likes

  • 739 Views
  • 2 replies
  • 2 likes