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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Spotify disappearing from the notification screen (ANDROID)

Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i hav...

Gig Goer

Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min t...

MNC1

Gig Goer

516 Views

1 replies

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Superuser Contribution Google Family Link with Spotify Family

My post is about linking google family link kids accounts to individual spotify family account. (spotify support told me I should contact google for thisbut perhaps some where already solve this?) I'm using:* Google Family Link with three <13 year ol...

Newbie

My post is about linking google family link kids accounts to individual spotify family account.  (spotify support told me I should contact google for thisbut perhaps some where already solve thi...

GhostDragon1979

Newbie

35601 Views

8 replies

21 likes

assistant
google
Home
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Downloading to phone no longer working

PlanPremiumCountry USADeviceSamsung Galaxy S5Operating SystemAndroid Marshmallow (6.0) My Question or Issue I am no longer able to download any content, either podcasts or music. Nothing will download either via wifi or via cellular. I have plenty of...

Newbie

Plan Premium Country  USA Device Samsung Galaxy S5 Operating System Android Marshmallow (6.0)   My Question or Issue  I am no longer able to download any content, either podc...

192 Views

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Spotify for android car stereo

I have Android car stereo in my cars. The Spotify version installed is the same as in a tablet or mobile phone. This version is not friendly when driving. I am looking for a version similar like the one installed in Android Auto (i can't install AA o...

Newbie

I have Android car stereo in my cars. The Spotify version installed is the same as in a tablet or mobile phone. This version is not friendly when driving. I am looking for a version similar like the ...

390 Views

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Why Spotify adds songs to my library without Add them?

In this last week, Spotify adds songs to my library without me downloading them from artists I do not knowPlanPremiumCountry Device(Xiaomi redmi 4A )Operating System(Android Nougat)

Newbie

In this last week, Spotify adds songs to my library without me downloading them from artists I do not know Plan Premium Country   Device (Xiaomi redmi 4A ) Operating System (Android Noug...

326 Views

0 replies

0 likes

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Superuser Contribution Closing Application Android

Is there a way to close Spotify so it doesn't start up when connected to Bluetooth or show on Android Auto upon startup? PlanPremiumCountry USADeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or Issue As referenced above. I'm looki...

Casual Listener

Is there a way to close Spotify so it doesn't start up when connected to Bluetooth or show on Android Auto upon startup?  Plan Premium Country  USA Device Samsung Galaxy Note 8 Opera...

Peter

Spotify Legend

2809 Views

4 replies

0 likes

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Spotify disappearing from the notification screen (ANDROID)

Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i hav...

Gig Goer

Hey when i use spotify on my samsung S9 the app stays on the notification screen on the top left (As seen on the screenshot here) but as soon as i pause the music, lock my phone and wait 10min t...

MNC1

Gig Goer

320 Views

1 replies

0 likes

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Certain songs not playing

PlanPremiumCountryLatviaDeviceSamsung A5 2017 My Question or Issue There are certain songs that do not play for me. And they're not showing up as gray or unavailable. In fact, my friend, who also has premium, can listen to those songs with no problem...

Newbie

Plan Premium Country Latvia Device Samsung A5 2017   My Question or Issue  There are certain songs that do not play for me. And they're not showing up as gray or unavailable. In fac...

336 Views

0 replies

0 likes

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Spotify opens too slow on Samsung Note 4

I am using spotify on my android but for 2 weeks the app opening too slow(in 1-2 minute) and i am seeing grey screen.After that i am using app normal.But when i close the app from task manager its opening keeps 2 min again. Here is the problem of the...

Newbie

I am using spotify on my android but for 2 weeks the app opening too slow(in 1-2 minute) and i am seeing grey screen.After that i am using app normal.But when i close the app from task manager its op...

225 Views

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Shuffling while filtered

Device(Samsung Galaxy 9)Operating System(Android Oreo, Windows 10) My Question or IssueShuffle does not work correctly while a playlist is filtered. It instead plays the next songs in the order they where added. So basically not shuffled or filtered....

Newbie

   Device (Samsung Galaxy 9) Operating System (Android Oreo, Windows 10)   My Question or Issue Shuffle does not work correctly while a playlist is filtered. It instead pla...

sloptart

Newbie

387 Views

1 replies

0 likes

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The notation "like" for songs in the daily mix is removed...

My Question or Issue The notation "like" for songs in the daily mix is removed, you have to re-affix, but again, everything disappears again, how to fix it?

Newbie

    My Question or Issue  The notation "like" for songs in the daily mix is removed, you have to re-affix, but again, everything disappears again, how to fix it?

245 Views

0 replies

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Open Spotify Playlist in Browser, Not App

PlanPremiumCountry USDeviceNexus 5xOperating SystemAndroid My Question or Issue Whenever I try and load a playlist via chrome or firefox the link autodirects to the Spotify app instead of loading in the browser like I want. On chrome it comes up with...

Newbie

Plan Premium Country  US Device Nexus 5x Operating System Android   My Question or Issue  Whenever I try and load a playlist via chrome or firefox the link autodirects to the...

407 Views

0 replies

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Spotify connect problem

PlanPremiumcCountryBelgium DeviceSamsung Galaxy 5Windows DesktopOperating SystemAndroid 6.0.1 & Windows 10Question or IssueI use Spotify Connect between the two devices.When i play an album it works fine...I use the app on the Windows PC to choose an...

Newbie

Plan Premiumc Country Belgium  Device Samsung Galaxy 5 Windows Desktop Operating System Android 6.0.1 & Windows 10 Question or Issue I use Spotify Connect between the two devices...

558 Views

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Browse and charts do not appear in my tablet

PlanFreeCountry MaltaDevice(Samsung Galaxy Tab A 2016)Operating System(Android 7.0) My Question or Issue Since a week ago the Browse option don't apear neither the Charts to explore. My Spotify in the desktop and iOS version are working perfectly les...

Casual Listener

Plan Free Country  Malta Device (Samsung Galaxy Tab A 2016) Operating System (Android 7.0)   My Question or Issue  Since a week ago the Browse option don't apear neither the ...

308 Views

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Not downloaded music is interfering

Premium, Samsung tablet, THE Netherlands When I listen to an artist whose album I downloaded, other music (which I have not downloaded or already deleted) is mixing. I have no idea how this can happen nor how to fix it. My Question or Issue

Casual Listener

Premium, Samsung tablet, THE Netherlands   When I listen to an artist whose album I downloaded, other music (which I have not downloaded or already deleted) is mixing. I have no idea how this ...

user-removed

Not applicable

281 Views

1 replies

0 likes

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Allview soul audio car bad

PlanFreeCountry RomaniaDeviceAllview soul x2Operating SystemAndroid 4.4.2 My Question or IssueI have audio jack in my car and after plug-in the audio cable the sound of the music is really bad quality , the bass does't work either , i tryied with dif...

Newbie

Plan Free Country  Romania Device Allview soul x2 Operating System Android 4.4.2   My Question or Issue I have audio jack in my car and after plug-in the audio cable the sound of ...

319 Views

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Music is playing but no sound

I just got spotify premium with the family plan and now my spotify is being weird. It was working fine the night before, so I'm not sure what is up with it?When I try to play a song it shows thats it playing on the play bar but no sound comes out. It...

Newbie

I just got spotify premium with the family plan and now my spotify is being weird. It was working fine the night before, so I'm not sure what is up with it? When I try to play a song it shows thats ...

user-removed

Not applicable

867 Views

2 replies

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(Android Marshmallow) Support for Ultra Power Saving Mode

First of all, the purpose of this is to revive an old discussion, mainly targeting Android Marshmallow users, even perhaps any supporters. I would like to say that Spotify, you have no clue by making this idea come true, would benefit lots non-modern...

Newbie

  First of all, the purpose of this is to revive an old discussion, mainly targeting Android Marshmallow users, even perhaps any supporters.    I would like to say that Spotify, you...

673 Views

0 replies

5 likes

Android
marshmallow
ultra-power-saving-mode
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Spotify disappearing from the notification screen (ANDROID)

Hey when i use spotify on my samsung S9 the app stays on the notification screen but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i have to restart it. I would appreciate if you guys h...

Gig Goer

Hey when i use spotify on my samsung S9 the app stays on the notification screen but as soon as i pause the music, lock my phone and wait 10min the app disappears from the notification screen and i h...

MNC1

Gig Goer

423 Views

1 replies

0 likes

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Superuser Contribution Ads are not playing

My Question or Issue When ads are supposed to play spotify stops playing. I have to turn it off and back on again to continue listening .

Casual Listener

    My Question or Issue  When ads are supposed to play spotify stops playing.  I have to turn it off and back on again to continue listening .

Guido

Spotify Legend

305 Views

1 replies

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