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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118825 Views

27 replies

4 likes

  • 118825 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239727 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239727 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600590 Views

79 replies

3 likes

  • 600590 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493037 Views

581 replies

42 likes

Account
Free
  • 493037 Views
  • 581 replies
  • 42 likes

Huawei Mate P20 Pro Lockscreen Music Controls Not Working

PlanPremiumCountryCanada DeviceHuawei Mate P20 ProOperating SystemEMUI9.0/Android 9 My Question or IssueI can't seem to get the Music Controls to appear on the lock screen of the Huawei Mate P20 Pro no matter what I do. I've researched multiple solut...

Casual Listener

Plan Premium Country Canada  Device Huawei Mate P20 Pro Operating System EMUI9.0/Android 9   My Question or Issue I can't seem to get the Music Controls to appear on the lock scre...

hiimvictor

Casual Listener

2016 Views

1 replies

1 likes

  • 2016 Views
  • 1 replies
  • 1 likes

are you serious?

so recently i just got a spotify premium card because after using the free app (which is inferior) i decided to check it out. So are you telling me you guys dont have song sorting, the queue, or proper shuffling on the free app so you could move to t...

Roadie

so recently i  just got  a spotify premium card because after using the free app (which is inferior) i decided to check it out. So are you telling me you guys dont have song sorting, the qu...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

App should use internal cache to display home and library views

PlanPremiumCountry FranceDeviceMoto G5 plus, Pixel 3Operating SystemAndroid 6, 7, 8, 9 My Question or IssueI have been using Spotify on Android for several years on several devices. All of them have had the same issue : when starting the app , the ap...

Newbie

Plan Premium Country  France Device Moto G5 plus, Pixel 3 Operating System Android 6, 7, 8, 9   My Question or Issue I have been using Spotify on Android for several years on seve...

388 Views

0 replies

0 likes

  • 388 Views
  • 0 replies
  • 0 likes

Sound is too low

I want to increase the sound of the volume... Im at max and it sound very quiet... And im not talking about increasing the freakin bass... I listen to punk rock and metal... The apps is clearly not meant to listen to this type of music... I want loud...

Casual Listener

  I want to increase the sound of the volume... Im at max and it sound very quiet... And im not talking about increasing the freakin bass... I listen to punk rock and metal... The apps is clear...

Yngkush420

Music Fan

6017 Views

4 replies

4 likes

  • 6017 Views
  • 4 replies
  • 4 likes

Solved!! Add Follow playlist as your own

PlanPremiumCountry SwedenDeviceSamsung S7 EdgeOperating SystemAndroid 8.0 My Question or Issue If I follow a playlist and want to add it as my own so I can customize and add music, how do I do it?

Regular

Plan Premium Country  Sweden Device Samsung S7 Edge Operating System Android 8.0   My Question or Issue  If I follow a playlist and want to add it as my own so I can customiz...

antin85

Regular

1002 Views

4 replies

0 likes

  • 1002 Views
  • 4 replies
  • 0 likes

Lockscreen Album Art

For 3 YEARS I have patiently waited for Spotify to add a feature to disable the fact that the album art replaces your wallpaper. Some albums have explicit art and generally, I'd rather have my original wallpaper. Google Play Music has had it for year...

Newbie

  For 3 YEARS I have patiently waited for Spotify to add a feature to disable the fact that the album art replaces your wallpaper. Some albums have explicit art and generally, I'd rather have m...

1408 Views

0 replies

16 likes

  • 1408 Views
  • 0 replies
  • 16 likes

App don't acess menu and crashing

PlanPremiumCountryBrazilDeviceMoto G 4 Play Operating SystemAndroid 7.1.1 Hi, guys. I have a problem with the app, is basically:When I click in a menu for open, the app don't open the Menu and after it closes alone. I've reinstalled, but the problem ...

Visitor

Plan Premium Country Brazil Device Moto G 4 Play  Operating System Android 7.1.1   Hi, guys. I have a problem with the app, is basically: When I click in a menu for open, the app ...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Extremely long menu load times and random crashes

PlanPremiumCountryUSADeviceLG V30Operating SystemAndroid 8.0 My Question or Issue Ever since yesterday the app on my android phone has been extremely buggy. Taking a long time to start songs back up after pausing, menus take an extremely long time to...

Music Fan

Plan Premium Country USA Device LG V30 Operating System Android 8.0   My Question or Issue  Ever since yesterday the app on my android phone has been extremely buggy. Taking a lon...

Frosternal

Music Fan

1085 Views

6 replies

0 likes

  • 1085 Views
  • 6 replies
  • 0 likes

Screen rotate not working

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0Spotify Version8.4.88.150 My Question or IssueSpotify will rotate in all settings except the playback viewing mode (where the album cover is shown). I've downloaded t...

Newbie

Plan Premium Country United States Device Samsung Galaxy S9+ Operating System Android 8.0.0 Spotify Version 8.4.88.150  My Question or Issue Spotify will rotate in all settings except...

1857 Views

0 replies

26 likes

  • 1857 Views
  • 0 replies
  • 26 likes

I just see a bar in my huawei honor 8x i want to see all the lockscreen with my music.

PlanPremiumCountry ColombiqDevice Huawei Honor 8xOperating SystemAndroid oreo 8.1 My Question or Issue I want to see the entire lockscreen the music i am listening, it shows just a bar a little bar and i want to see the entire lockscreen with the mus...

Newbie

Plan Premium Country  Colombiq Device  Huawei  Honor 8x Operating System Android oreo 8.1    My Question or Issue  I want to see the entire lockscreen the musi...

798 Views

0 replies

2 likes

lockscreen
Lockscreen control
  • 798 Views
  • 0 replies
  • 2 likes

Hacked account

PlanPremiumCountry ItalyDeviceRedmi Note 4Operating System Androdi 7.0 NRD90M My Question or Issue Hello, So my account as been hacked left and right and they had to re-set my subscription with consequent loss of downloaded songs. In reading other to...

Regular

Plan Premium Country  Italy Device Redmi Note 4 Operating System   Androdi 7.0 NRD90M  My Question or Issue   Hello,  So my account as been hacked left and right ...

Loxer

Community Legend

1461 Views

9 replies

0 likes

  • 1461 Views
  • 9 replies
  • 0 likes

Playing in offline mode

PlanPremiumCountryBrazil DeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or IssueI'm in offline mode and I search for some artist I have plenty of musics downloaded and I hit play on the first song of the list found.When the first song e...

Newbie

Plan Premium Country Brazil   Device Galaxy S9+ Operating System Android Oreo 8.0   My Question or Issue I'm in offline mode and I search for some artist I have plenty of musics ...

Loxer

Community Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Daily mix and Radios

PlanPremiumCountryPhilippines DeviceXiaomi Mi A2Operating SystemAndroid My Question or IssueHello, when I'm listening to my daily mix and it reaches the end of the list, it does not keep loading songs, why is this fault?

Newbie

Plan Premium Country Philippines   Device Xiaomi Mi A2 Operating System Android   My Question or Issue Hello, when I'm listening to my daily mix and it reaches the end of the lis...

Loxer

Community Legend

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Playlists

DeviceXiaomi Redmi s2Operating SystemAndroid Oreo My Question or IssueI really have a weird Issue with my Spotify, i made my own playlist a couple of weeks ago but can't seem to add it as a short cut on my home screen all the other ( not self created...

Newbie

Device Xiaomi Redmi s2 Operating System Android Oreo   My Question or Issue I really have a weird Issue with my Spotify,  i made my own playlist a couple of weeks ago b...

Loxer

Community Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

What happen to local files if premium plan runs out?

PlanFreeOperating SystemAndroid Oreo My Question or IssueHey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I am desperate to play my loal music on android with spotify. Thats why I probadl...

Newbie

Plan Free Operating System Android Oreo   My Question or Issue Hey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I a...

Loxer

Community Legend

2386 Views

1 replies

0 likes

  • 2386 Views
  • 1 replies
  • 0 likes

Why do random songs star playing in my play list?

Plan: Free Country: Lithuania Device: (Huawei P20) Operating System: (Android Oreo) My Question or Issue: Whenever I play a playlist of mine on my phone, after the 1st song some wierd azz songs start playing that I never listened nor heard of. For ex...

Casual Listener

Plan: Free Country: Lithuania Device: (Huawei P20) Operating System: (Android Oreo) My Question or Issue: Whenever I play a playlist of mine on my ph...

Loxer

Community Legend

592 Views

1 replies

0 likes

what
  • 592 Views
  • 1 replies
  • 0 likes

Arrange songs within a playlist gone with update?

I noticed today that I can no longer arrange songs in whatever order I choose within a playlist with my Android tablet. It seems like an important feature to lose & can I have it back in the next update? Thanks in advance.

Newbie

I noticed today that I can no longer arrange songs in whatever order I choose within a playlist with my Android tablet.  It seems like an important feature to lose & can I have it back in th...

Loxer

Community Legend

790 Views

1 replies

0 likes

  • 790 Views
  • 1 replies
  • 0 likes

Albumliste von Artistenansicht verschwunden

PlanFree/PremiumCountry DeviceDiverse, Android 9Spotify version 8.4.88.150 Unter Android 9 werden in der Artistenansicht seit dem letzten Update keine Alben mehr angezeigt.Es ist nur Android 9 betroffen da dort ein neues Design angezeigt wird. Das ne...

Newbie

Plan Free/Premium Country   Device Diverse, Android 9 Spotify version 8.4.88.150   Unter Android 9 werden in der Artistenansicht  seit dem letzten Update keine Alben mehr angez...

2390 Views

0 replies

0 likes

  • 2390 Views
  • 0 replies
  • 0 likes

App constantly changes my music quality...

PlanPremiumCountry USADeviceGoogle Pixel 3Operating SystemAndroid Pie (9), most current version My Question or IssueThe app keeps downgrading my music quality. I always keep it set to Very High and multiple times per week the app changes it back to t...

Newbie

  Plan Premium Country  USA Device Google Pixel 3 Operating System Android Pie (9), most current version   My Question or Issue The app keeps downgrading my music quality.&n...

dawidw

Newbie

1282 Views

1 replies

2 likes

  • 1282 Views
  • 1 replies
  • 2 likes

[mobile] shuffle option missing on specific playlist.

PlanFreeCountry USADeviceGalaxy S6Operating SystemAndroid. My Question or Issue I have many playlists on my Spotify account, however, the one playlist that I listen to heavily, which is almost 3,000 songs, no longer has the option to shuffle the play...

Newbie

  Plan Free Country  USA Device Galaxy S6 Operating System Android.    My Question or Issue  I have many playlists on my Spotify account, however, the one playlist...

452 Views

0 replies

0 likes

  • 452 Views
  • 0 replies
  • 0 likes