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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryGermany Device(Sony Xperia XZ2 Compact H8324)Operating System(Android 9) Hello,My spotify app runs very slow, but only in wifi. And I am not talking only about my home wifi wehre I btw have 400 Mbit connection. I have the problem in...
Plan Premium Country Germany Device (Sony Xperia XZ2 Compact H8324) Operating System (Android 9) Hello, My spotify app runs very slow, but only in wifi. And I am not talkin...
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2 likes
PlanPremiumCountry FranceDevice(Samsung Galaxy S9)Operating System(Android Oreo) My Question or Issue When i pause the music on spotify and wait a short moment i receive a "Spotify has closed notification" notification and i can't use my spotify widg...
Plan Premium Country France Device (Samsung Galaxy S9) Operating System (Android Oreo) My Question or Issue When i pause the music on spotify and wait a short mome...
323 Views
0 replies
0 likes
Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada poco y no se puede remover a mano. He cerrado sesión...
Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada p...
Newbie
4530 Views
6 replies
18 likes
Seit kurzem bekomme ich jedes Mal, wenn ich mein Android/Samsung Smartphone mit einem Bluetooth-Gerät verbinde, die Meldung: Verbindung mit Spotify wird hergestellt. Auch wenn das BT-Gerät gar keine Medienwiedergabe aktiviert hat und die Spotify-App ...
Seit kurzem bekomme ich jedes Mal, wenn ich mein Android/Samsung Smartphone mit einem Bluetooth-Gerät verbinde, die Meldung: Verbindung mit Spotify wird hergestellt. Auch wenn das BT-Gerät gar keine ...
Spotify Legend
16814 Views
24 replies
5 likes
PlanPremiumCountry USADeviceGalaxy watch 46 mmMy Question or IssueApp for new galaxy watch does not have an option to stream my podcasts over LTE. When will this feature be added to the galaxy watch app?
Plan Premium Country USA Device Galaxy watch 46 mm My Question or Issue App for new galaxy watch does not have an option to stream my podcasts over LTE. When will this feat...
Composer
944 Views
1 replies
4 likes
Why can't I like any song on Spotify? What's the deal?
Why can't I like any song on Spotify? What's the deal?
Composer
252 Views
1 replies
0 likes
Hi, After the update yesterday I have encountered several issues.1. The song that is currently playing (downloaded already) stops midway.1.1 if an app notifies1.2 if I open an app1.3 even if i am not doing anythingit just stops and when I go back to ...
Hi, After the update yesterday I have encountered several issues. 1. The song that is currently playing (downloaded already) stops midway. 1.1 if an app notifies 1.2 if I open an app 1.3...
529 Views
0 replies
0 likes
PlanPremiumCountryUSDeviceGalaxy S7 ActiveOperating SystemAndroid 8.0.0 My Question or IssueThe past week, the app has been losing functionality and has become downright unusable. The search no longer works, despite force stopping, logging out, and t...
Plan Premium Country US Device Galaxy S7 Active Operating System Android 8.0.0 My Question or Issue The past week, the app has been losing functionality and has become downright unusab...
Composer
395 Views
1 replies
0 likes
I have been your biggest advocate and fan, i beam with pride when my friends finally listen to me and go premium. #greatlifechoicesMusic helps my mental health so much. As a 90s kid who started on cassettes, Spotify is a magical wonderland of music t...
I have been your biggest advocate and fan, i beam with pride when my friends finally listen to me and go premium. #greatlifechoices Music helps my mental health so much. As a 90s kid who star...
Regular
387 Views
1 replies
1 likes
PlanPremiumCountry United StatesDeviceOneplus 5Operating SystemAndroid Oreo My Question or IssueAll of the albums besides Modal Soul by Nujabes are not saveable or downloadable. When I try to the save icon appears, but then it reverts back and doesn'...
Plan Premium Country United States Device Oneplus 5 Operating System Android Oreo My Question or Issue All of the albums besides Modal Soul by Nujabes are not saveable or ...
Casual Listener
469 Views
1 replies
0 likes
PlanPremiumCountry franceDeviceHUAWEI Y6 Pro 2017, MacBook AirOperating System i have no ideaMy Question or Issue Why am i unable to watch any vertical videos? i searched for the same thing on spotify community but couldn't find any answers. please h...
Plan Premium Country france Device HUAWEI Y6 Pro 2017, MacBook Air Operating System i have no idea My Question or Issue Why am i unable to watch any vertical videos...
319 Views
0 replies
0 likes
PlanPremiumCountry UkDeviceSamsung 8Operating systemAndroid My Question or Issue So before I could go into my playlist and in the search box put say e.g. Calvin Harris. All the songs that featured Calvin Harris would come. I could pick a song and aft...
Plan Premium Country Uk Device Samsung 8 Operating system Android My Question or Issue So before I could go into my playlist and in the search box put say e.g. Calv...
442 Views
0 replies
0 likes
PlanPremiumCountry PerúDeviceMotorola Moto Z PlayOperating System Android 8.0 My Question or IssueCan't play Beatles White Album without Spotify Android APP Closing When I enter the album White Album 50th anniversary of The Beatles, I can hear a song...
Plan Premium Country Perú Device Motorola Moto Z Play Operating System Android 8.0 My Question or Issue Can't play Beatles White Album without Spotify Android APP Closing...
575 Views
0 replies
0 likes
Im from Latvia, i have premium family spotify, i have android phone. The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log out and log in and its not working, what should i do?I will...
Im from Latvia, i have premium family spotify, i have android phone. The problem is when i try to open my spotify playlists it shows that "something went wrong" i tried to restart phone, log o...
Community Legend
2293 Views
1 replies
0 likes
PlanPremiumCountry USADeviceSSG S8+Operating SystemAndroid My Question or Issue On my android app if I click the + to add a song to my library it turns to the green check, but it doesn't save to "my songs" and if you go back to the song's fullscreen ...
Plan Premium Country USA Device SSG S8+ Operating System Android My Question or Issue On my android app if I click the + to add a song to my library it turns to the green...
1384 Views
0 replies
1 likes
PlanPremiumCountryGermanyDeviceGalaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I use Spotify Premium and usually i can add local files to playlists and download them so i don't have to switch between the sa...
Plan Premium Country Germany Device Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, I use Spotify Premium and usually i can add lo...
Composer
395 Views
1 replies
0 likes
PlanPremiumCountry DeviceSamsung Galaxy s8Operating System Android Oreo My Question or IssueMusic quality keeps reverting back to normal for both streaming and downloads.I have tried a clean reinstall, but the issue keeps persisting.
Plan Premium Country Device Samsung Galaxy s8 Operating System Android Oreo My Question or Issue Music quality keeps reverting back to normal for both streaming...
316 Views
0 replies
0 likes
Hi,Recently the Spotify App on my Android phone has been really buggy. For some albums, or some search queries, the green spinner will appear indefinitely. It seems that anything that is NOT in the cache makes the app run into issues. I have tried re...
Hi, Recently the Spotify App on my Android phone has been really buggy. For some albums, or some search queries, the green spinner will appear indefinitely. It seems that anything that is NOT in t...
Composer
622 Views
1 replies
0 likes
PlanPremiumCountry EcuadorDeviceHuawei P10Operating SystemAndroid 8.0.0 My Question or IssueWhen i go into my spotify storage there is a download percentage, a cache one, and a "other apps" one that i dont know what it means and it is the percentage ...
Plan Premium Country Ecuador Device Huawei P10 Operating System Android 8.0.0 My Question or Issue When i go into my spotify storage there is a download percentage, a cache one...
5062 Views
0 replies
29 likes
PlanPremiumCountry AustriaDeviceSamsung Galaxy 8 My Question or Issue I can't download the whole album of an artist (f.e. Herbert Groenemeyer, Frida Gold) but single songs.Thx for your supportF.Scherer
Plan Premium Country Austria Device Samsung Galaxy 8 My Question or Issue I can't download the whole album of an artist (f.e. Herbert Groenemeyer, Frida Gold) but s...
271 Views
0 replies
0 likes
