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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118803 Views

27 replies

4 likes

  • 118803 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239693 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239693 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600554 Views

79 replies

3 likes

  • 600554 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493001 Views

581 replies

42 likes

Account
Free
  • 493001 Views
  • 581 replies
  • 42 likes

Spotify update

PlanPremiumCountry AustraliaDevice Alcatel Operating System Android My Question or Issue Anyone have trouble ever since they updated the application through play store every day I use the application it keeps crashing and I get a error message to res...

Newbie

Plan Premium Country  Australia Device  Alcatel  Operating System Android   My Question or Issue  Anyone have trouble ever since they updated the application through ...

620 Views

0 replies

1 likes

Spotify application keeps crashing or not responding and get a error message
  • 620 Views
  • 0 replies
  • 1 likes

Disabling Autoplay Still Suggests Songs

Plan(Free)Device(Pixel 2)Operating System(Android ver 9) My Question or IssueI have read on multiple pages here that having more than 12 songs in a playlist and turning the Autoplay option off in the settings will stop songs from being suggested whil...

Casual Listener

Plan (Free) Device (Pixel 2) Operating System (Android ver 9)   My Question or Issue I have read on multiple pages here that having more than 12 songs in a playlist and turning the Autop...

Brunelicia

Community Legend

1524 Views

3 replies

2 likes

  • 1524 Views
  • 3 replies
  • 2 likes

Pochette d'album en fond d'écran

Bonjour,Étan en possession d'un samsung galaxy s8 je voulais savoir si il était possible d'avoir les pochettes d'albums sur l'écran de verrouillage ?Merci d'avance pour votre aide.

Newbie

  Bonjour, Étan en possession d'un samsung galaxy s8 je voulais savoir si il était possible d'avoir les pochettes d'albums sur l'écran de verrouillage ? Merci d'avance pour votre aide. 

887 Views

0 replies

0 likes

  • 887 Views
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Spotify App keeps opening up when it connects to my watch

I've been having problems with the spotify app opening up on my phone when my Samsung Galaxy 42mm smartwatch reconnects to my phone. It doesn't play any music, but just constantly opens the app if i've used spotify at all that day. I'll close the app...

Newbie

I've been having problems with the spotify app opening up on my phone when my Samsung Galaxy 42mm smartwatch reconnects to my phone. It doesn't play any music, but just constantly opens the app ...

743 Views

0 replies

0 likes

  • 743 Views
  • 0 replies
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My radio is turning into a playlist by itself and I can't thumbs up

There was a description here but the forum validation didn't like it and I can't actually post it. So I'm attaching a screenshot of the post and the error message.

Regular

There was a description here but the forum validation didn't like it and I can't actually post it. So I'm attaching a screenshot of the post and the error message.

524 Views

0 replies

1 likes

bug
Feature
Radio
  • 524 Views
  • 0 replies
  • 1 likes

Skoda album art query

PlanFree/PremiumCountry My Question or Issue Hi how can I get Spotify album art to show on my 2018 Skoda Karoq display. All I get is the Bluetooth symbol. I've asked Skoda and they seem to think it's a Spotify issue. Thanks Phil

Newbie

Plan Free/Premium Country       My Question or Issue  Hi how can I get Spotify album art to show on my 2018 Skoda Karoq display.  All I get is the Bluetooth symbol.&nb...

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
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Playback changing/shuffle toggling when locking my phone??

Plan: Spotify Premium (with Hulu)Country: United States DeviceSamsung Galaxy S8+Operating SystemAndroid 8.0.0 My Question or Issue So this is kind of a weird one: this issue seems to primarily happen when I'm in Bluetooth mode playing through my car,...

Newbie

Plan: Spotify Premium (with Hulu) Country: United States   Device Samsung Galaxy S8+ Operating System Android 8.0.0   My Question or Issue  So this is kind of a weir...

486 Views

0 replies

0 likes

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Can't save my playlists in SD card

PlanPremiumCountryBrazil DeviceMi a2 LiteOperating SystemAndroid Pie My Question or IssueThe Opition to choose internal memory or Sd Card isnt showed in the last Update.Someone knows how resolve this issue??thanks

Newbie

Plan Premium Country Brazil  Device Mi a2 Lite Operating System Android Pie  My Question or Issue The Opition to choose internal memory or Sd Card isnt showed in the last Update....

311 Views

0 replies

0 likes

  • 311 Views
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I want to use my Samsung S3 Frontier as a Remote for Spotify

Alright so I have a Samsung S3 Frontier watch and I for some reason can not use it as a remote to control the music playing on my phone. An error pops up that says "the operation is not supported if the device is not the active playback device" I hav...

Newbie

Alright so I have a Samsung S3 Frontier watch and I for some reason can not use it as a remote to control the music playing on my phone. An error pops up that says   "the operation is not...

384 Views

0 replies

0 likes

  • 384 Views
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Bluetooth In car audio controls frozen

PlanPremium Country UK DeviceGalaxy Note2Operating System(Android) My Question or Issue Hi, I was wondering if this is something that I alone have bee experiencing or if it is an underlying issue with the Android Spotify app. I have an aftermarket ra...

Newbie

Plan Premium   Country  UK   Device Galaxy Note2 Operating System (Android)   My Question or Issue   Hi, I was wondering if this is something that I alone have b...

2703 Views

0 replies

1 likes

aftermarket radio
bluetooth
car radio
Connection bug
critical bug
Dangerous Bug
Important
timeout
  • 2703 Views
  • 0 replies
  • 1 likes

Spotify Connect defaults to AV Receiver every time.

Scenario: using Spotify Connect to play on my AV Receiver, and then disconnect when I'm done. Every time I open the app from now on it pops up saying "playing on Denon-AVR, continue or listen on phone." It does this even when I'm not on my home WiFi....

Casual Listener

Scenario: using Spotify Connect to play on my AV Receiver, and then disconnect when I'm done. Every time I open the app from now on it pops up saying "playing on Denon-AVR, continue or listen on phon...

869 Views

0 replies

0 likes

  • 869 Views
  • 0 replies
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Samsung Gear Fit 2 - any major updates to the app in the near future?

Premium Spotify user for several years, now struggling for nearly a year with Samsung Gear Fit 2, which I have bought exclusively because of offline Spotify.During this year, I didn't have a SINGLE uneventful playlist update. Every time I happen to u...

Newbie

Premium Spotify user for several years, now struggling for nearly a year with Samsung Gear Fit 2, which I have bought exclusively because of offline Spotify. During this year, I didn't have a S...

581 Views

0 replies

0 likes

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Superuser Contribution Automatic song play from search

Songs do not play automatically from search after a song is finished and I have a premium account. This used to work befor but not anymore, does anyone know why? Thanks!

Casual Listener

Songs do not play automatically from search after a song is finished and I have a premium account. This used to work befor but not anymore, does anyone know why? Thanks!

Guru5

Casual Listener

630 Views

3 replies

0 likes

  • 630 Views
  • 3 replies
  • 0 likes

See More Section

I have just gotten the new spotify update on my android device, and to say it is disatisfying, is putting it lightly, to me spotify has just taken 1 step forward and 100 steps back. Anyway, when viewing an artists page on mobile it just displays a ma...

Newbie

I have just gotten the new spotify update on my android device, and to say it is disatisfying, is putting it lightly, to me spotify has just taken 1 step forward and 100 steps back. Anyway, when view...

435 Views

0 replies

1 likes

  • 435 Views
  • 0 replies
  • 1 likes

I can't download podcasts

PlanPremiumCountry United kKingdoDeviceOne plus 6t Operating System Android My Question or Issue I been downloading albums songs podcasts for offline use. But now I cannot download any podcasts there doesn't seem to be an option for it to be download...

Newbie

Plan Premium Country  United kKingdo Device One plus 6t   Operating System   Android   My Question or Issue  I been downloading albums songs podcasts for offline ...

3448 Views

0 replies

4 likes

  • 3448 Views
  • 0 replies
  • 4 likes

Shared link opens Spotfiy - nothing happens

PlanFreeCountry USADeviceS9+Operating SystemAndroid Oreo My Question or Issue When someone shares a link with me, it opens spotify and then nothing happens. No music plays. There's nothing to make the music play. Only way I can get anything to happen...

Visitor

Plan Free Country  USA Device S9+ Operating System Android Oreo   My Question or Issue  When someone shares a link with me, it opens spotify and then nothing happens. No...

478 Views

0 replies

1 likes

  • 478 Views
  • 0 replies
  • 1 likes

Offline downloads to SD card

Plan: PremiumDevice: Huawei P10 Lite (android 8.0 I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be saved to my SD card. Spotify however "forgets" this with each res...

Casual Listener

Plan: Premium Device: Huawei P10 Lite (android 8.0   I have a rather annoying problem with my spotify app. I have a decent collection of saved music on my device and it has been set to be sav...

Yngkush420

Music Fan

1034 Views

2 replies

2 likes

sd card
  • 1034 Views
  • 2 replies
  • 2 likes

Shuffle all songs from all playlist

PlanPremiumCountry Czech RepublicDeviceSamsungOperating SystemAndroid My Question or Issue Hi!I have my songs sorted in playlists and I can shuffle the songs in the playlists, but as I've noticed, there's no shuffle all button. Is there any way you c...

Newbie

Plan Premium Country  Czech Republic Device Samsung Operating System Android   My Question or Issue  Hi! I have my songs sorted in playlists and I can shuffle the songs in t...

480 Views

0 replies

0 likes

  • 480 Views
  • 0 replies
  • 0 likes

Solved!! Searchbar Missing on Android

PlanPremiumCountrySwitzerland DeviceSamsung Galaxy s9Operating System Android 8.0 My Question or IssueI can't find the search bar or sorting function. Can't I just scroll up in a playlist and it should be shown? I'm using Spotify for many years and o...

Casual Listener

Plan Premium Country Switzerland  Device Samsung Galaxy s9 Operating System  Android 8.0   My Question or Issue I can't find the search bar or sorting function. Can't I just ...

XxBrianxX

Casual Listener

1674 Views

2 replies

1 likes

Android
samsung galaxy s9
  • 1674 Views
  • 2 replies
  • 1 likes

Skip a track via bluetooth

Since i updatet to Android 9 i am not able to skip a song via bluetooth speaker.Sometimes it is working but sometimes the track is just stopping for two seconds and playing further from the place where i klicked the ">>|" button on my bluetooth speak...

Newbie

  Since i updatet to Android 9 i am not able to skip a song via bluetooth speaker. Sometimes it is working but sometimes the track is just stopping for two seconds and playing further from the...

1015 Views

0 replies

1 likes

Android 9.0
bluetoot problems
Bluetooth play-pause button not working
Samsung
  • 1015 Views
  • 0 replies
  • 1 likes