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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107505 Views

26 replies

3 likes

  • 107505 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217473 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217473 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571684 Views

79 replies

3 likes

  • 571684 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470903 Views

577 replies

40 likes

Account
Free
  • 470903 Views
  • 577 replies
  • 40 likes

Track randomly starts playing mid session!

PlanPremiumCountry UKDevice(iPhone 6 and Huawei P20 Pro) My Question or Issue Hi all. For the past couple of months I have encountered songs by the same artist (Slepym) playing when I have not instructed Spotify to do so. The artist I have never list...

Newbie

Plan Premium Country  UK Device (iPhone 6 and Huawei P20 Pro)     My Question or Issue  Hi all. For the past couple of months I have encountered songs by the same artist ...

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

"Find in Playlist" doesnt come close to the old Filter option!

My Question or IssueThe new "Find in Playlist" option that you just implemented comes nowhere close to filtering a playlist.In the old system you could filter songs in a playlist and it would only play those songs. Now you can "Find" results in a pla...

Gig Goer

My Question or Issue The new "Find in Playlist" option that you just implemented comes nowhere close to filtering a playlist. In the old system you could filter songs in a  playlist and i...

490 Views

0 replies

0 likes

Filter songs
Playlist functionality
  • 490 Views
  • 0 replies
  • 0 likes

Ringtones and notification sound muted

Since the last version, once I disconnect my cellphone from the car with android auto, the phone seems to be muted. But the volume is at maximum. When I force the Spotify app to close, goes normal again Thank youPlanPremiumCountryArgentinaDevice Sams...

Newbie

Since the last version, once I disconnect my cellphone from the car with android auto, the phone seems to be muted. But the volume is at maximum.    When I force the Spotify app to close,...

519 Views

0 replies

0 likes

  • 519 Views
  • 0 replies
  • 0 likes

Forced to redownload entire library

PlanPremiumCountry DeviceNokia 3Operating SystemAndroid My Question or Issue I took my sd card out and when i put it back in my phone Spotify wants to re-download over 1000 songs lol.... Why doesn't the app just relink to the existing encrypted music...

Casual Listener

  Plan Premium Country   Device Nokia 3 Operating System Android   My Question or Issue  I took my sd card out and when i put it back in my phone Spotify wants to re-do...

Digler2

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

[Development] Get current song of non-friend

PlanPremiumCountry NetherlandsDeviceAllOperating SystemAll My Question or IssueIn development, is it possible to use the API to get the current song of somebody that is not your friend?

Newbie

Plan Premium Country  Netherlands Device All Operating System All   My Question or Issue In development, is it possible to use the API to get the current song of somebody that is ...

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
  • 0 likes

EXTREME Battery drain

No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was draining (like 5% in 10 min of use) went to check and...

Casual Listener

No idea of what is going on , bought this phone last week and spotify was one o the first apps that i've installed , used it until yesterday with no problems , suddenly noticed that my battery was dr...

Maxim

Spotify Star

12199 Views

3 replies

2 likes

  • 12199 Views
  • 3 replies
  • 2 likes

Can't start the radio station, please try again later

PlanFamily CountryIreland DeviceLG Nexus 5 Spotify Version8.4.84.874 Operating SystemAndroid 6.0.1, Nova launcher My Question or IssueI've added my daughter to the family account and repurposed an old Android phone as a Spotify player. Music is playi...

Regular

  Plan Family   Country Ireland   Device LG Nexus 5   Spotify Version 8.4.84.874   Operating System Android 6.0.1, Nova launcher   My Question or Issue ...

poli151

Casual Listener

1079 Views

3 replies

1 likes

  • 1079 Views
  • 3 replies
  • 1 likes

Playlists not working after creating an account

PlanFreeCountry DeviceSamsung Seven edgeOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wanted to get a spotify account but someone already had my email so I deleted that account and created a new account today. But whe...

Newbie

Plan Free Country   Device Samsung Seven edge Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I wanted to get a spotify account but some...

305 Views

0 replies

0 likes

  • 305 Views
  • 0 replies
  • 0 likes

How do I post a question in the appropriate forum?

PlanFree/PremiumCountryAustralia DeviceLaptop/AndroidOperating SystemWindows 10, Android Oreo My Question or IssueI'm a new user to Spotify and still in the free period for my premium subscription.I have a question regarding export/import of playlist...

Visitor

Plan Free/Premium Country Australia   Device Laptop/Android Operating System Windows 10, Android Oreo   My Question or Issue I'm a new user to Spotify and still in the free ...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Solved!! Android Auto - No Internet Connection

PlanPremiumCountryUK DeviceSamsung Galaxy S7 / Android Auto (Kia headunit)Operating SystemAndroid 8 My Question or IssueSince the last update (8.4.84.874 / 11 Dec 2018), Spotify running in Andoid Auto is complaining there is no internet connection, w...

Music Fan

Plan Premium Country UK  Device Samsung Galaxy S7 / Android Auto (Kia headunit) Operating System Android 8   My Question or Issue Since the last update (8.4.84.874 / 11 Dec 2018),...

dparnell

Music Fan

3377 Views

2 replies

1 likes

  • 3377 Views
  • 2 replies
  • 1 likes

Songs Skipping Automatically

PlanPremiumCountry SpainDeviceXiaomi Mi5sOperating SystemMiui 10 My Question or Issue Hi! Spotify has started to skip songs automatically. Sometimes when then song has just began, sometimes at second 15. Not always the same. Also have some playlists ...

Newbie

Plan Premium Country  Spain Device Xiaomi Mi5s Operating System Miui 10   My Question or Issue   Hi! Spotify has started to skip songs automatically. Sometimes when then son...

662 Views

0 replies

0 likes

Song skipping automatically
  • 662 Views
  • 0 replies
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How to turn on video/animation when playing songs that are video compatible on spotify

PlanPremiumCountryMalaysiaDeviceOnePlus6T A6013Operating SystemAndroid Oreo My Question or Issue My friend using Oneplus 6 are able to view the video when playing many songs on spotify but I can't ..... any solution?

Newbie

Plan Premium Country Malaysia Device OnePlus6T A6013 Operating System Android Oreo   My Question or Issue  My friend using Oneplus 6 are able to view the video when playing many s...

4037 Views

0 replies

1 likes

Animations
  • 4037 Views
  • 0 replies
  • 1 likes

Solved!! Lowers volume every time battery percentage changes

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a second and then restores.

Gig Goer

After upgrading to Android Pie on my Samsung Galaxy S9, Spotify lowers volume every time the battery percentage changes, when listening using (Bluetooth) headphones. Audio level drops for half a seco...

Kanel

Gig Goer

1132 Views

1 replies

0 likes

Android
Pie
volume
  • 1132 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to sort playlists (songs in playlists) on Android?

Hi there,maybe im just too stupid to find the button but how to sort the songs in a playlist?e.g. sorted "last added" "name" and so on.atm im getting stupid while searching a song in my playlist.on the computer its just one click but i cant find it a...

Newbie

Hi there, maybe im just too stupid to find the button but how to sort the songs in a playlist? e.g. sorted "last added" "name" and so on. atm im getting stupid while searching a song in my playlis...

Katerina

Spotify Legend

9750 Views

9 replies

7 likes

  • 9750 Views
  • 9 replies
  • 7 likes

Superuser Contribution Sorting songs on androiod

Hello, I cannot seem to sort the songs on a playlist on my phone (e.g. by date added, by artsit). I can do this on the computer, but not the mobile. This is slightly annoying as e.g. some playlists are in alphabetic order on the computer, but on the ...

Regular

Hello, I cannot seem to sort the songs on a playlist on my phone (e.g. by date added, by artsit). I can do this on the computer, but not the mobile. This is slightly annoying as e.g. some playli...

Katerina

Spotify Legend

2257 Views

9 replies

7 likes

  • 2257 Views
  • 9 replies
  • 7 likes

Deletion triggers of a downloaded song

PlanPremium(Family)Country TurkeyDeviceASUS ZenFone 2Operating SystemAndroid 6.0.1My Question or Issue I have a playlist created, which I set the songs in the list to be auto-downloaded. Today I thought about removing a song from that list, but I cou...

Casual Listener

Plan Premium(Family) Country  Turkey Device ASUS ZenFone 2 Operating System Android 6.0.1 My Question or Issue  I have a playlist created, which I set the songs in the list to be a...

305 Views

0 replies

2 likes

  • 305 Views
  • 0 replies
  • 2 likes

[Your Music] Increase maximum Songs allowed in Your Music

PlanPremiumCountry Philippines Devicexiaomi redmi note 5 pro Operating SystemAndroid 9 (pie) I've always added songs via the windows app by clicking the "+" button right next to the song's name. It always appears in the "songs" playlist (in the windo...

Visitor

Plan Premium Country  Philippines  Device xiaomi redmi note 5 pro  Operating System Android 9 (pie)   I've always added songs via the windows app by clicking the "+" butt...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Some songs in "downloaded" playlist, not downloaded anymore?

PlanPremiumCountry SwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8 My Question or IssueFor some reason, suddenly some tracks are not downloaded anymore in a downloaded playlist (the gren arrow turns grey) see attached picture.Why is this happen...

Regular

Plan Premium Country  Sweden Device Samsung Galaxy 8 Operating System Android 8   My Question or Issue For some reason, suddenly some tracks are not downloaded anymore in a downlo...

255 Views

0 replies

0 likes

  • 255 Views
  • 0 replies
  • 0 likes

Downloading offline tracks only on Wifi, but it downloads on LTE anyway??

PlanPremiumCountrySwedenDeviceSamsung Galaxy 8Operating SystemAndroid 8.0 My Question or Issue I have a new download issue. When I have added a new track to a playlist which is available offline also, it starts to download the track right away, altho...

Regular

  Plan Premium Country Sweden Device Samsung Galaxy 8 Operating System Android 8.0   My Question or Issue  I have a new download issue. When I have added a new track to a pl...

Boney

Regular

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

Why Spotify sucks in 2019 (on Android)

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore my view is obviously narrow. Please let me know wh...

Music Fan

I work in User Experience Design and would like to share some thoughts from my point of view. We all have our different ways of approaching this music app, each our individual use cases and therefore...

ingomaaan

Newbie

3173 Views

2 replies

6 likes

  • 3173 Views
  • 2 replies
  • 6 likes