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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

115340 Views

27 replies

4 likes

  • 115340 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

231835 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 231835 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

591425 Views

79 replies

3 likes

  • 591425 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

485789 Views

580 replies

42 likes

Account
Free
  • 485789 Views
  • 580 replies
  • 42 likes

Lockscreen Album Art

For 3 YEARS I have patiently waited for Spotify to add a feature to disable the fact that the album art replaces your wallpaper. Some albums have explicit art and generally, I'd rather have my original wallpaper. Google Play Music has had it for year...

Newbie

  For 3 YEARS I have patiently waited for Spotify to add a feature to disable the fact that the album art replaces your wallpaper. Some albums have explicit art and generally, I'd rather have m...

1402 Views

0 replies

16 likes

  • 1402 Views
  • 0 replies
  • 16 likes

App don't acess menu and crashing

PlanPremiumCountryBrazilDeviceMoto G 4 Play Operating SystemAndroid 7.1.1 Hi, guys. I have a problem with the app, is basically:When I click in a menu for open, the app don't open the Menu and after it closes alone. I've reinstalled, but the problem ...

Visitor

Plan Premium Country Brazil Device Moto G 4 Play  Operating System Android 7.1.1   Hi, guys. I have a problem with the app, is basically: When I click in a menu for open, the app ...

378 Views

0 replies

0 likes

  • 378 Views
  • 0 replies
  • 0 likes

Extremely long menu load times and random crashes

PlanPremiumCountryUSADeviceLG V30Operating SystemAndroid 8.0 My Question or Issue Ever since yesterday the app on my android phone has been extremely buggy. Taking a long time to start songs back up after pausing, menus take an extremely long time to...

Music Fan

Plan Premium Country USA Device LG V30 Operating System Android 8.0   My Question or Issue  Ever since yesterday the app on my android phone has been extremely buggy. Taking a lon...

Frosternal

Music Fan

1077 Views

6 replies

0 likes

  • 1077 Views
  • 6 replies
  • 0 likes

Screen rotate not working

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9+Operating SystemAndroid 8.0.0Spotify Version8.4.88.150 My Question or IssueSpotify will rotate in all settings except the playback viewing mode (where the album cover is shown). I've downloaded t...

Newbie

Plan Premium Country United States Device Samsung Galaxy S9+ Operating System Android 8.0.0 Spotify Version 8.4.88.150  My Question or Issue Spotify will rotate in all settings except...

1843 Views

0 replies

26 likes

  • 1843 Views
  • 0 replies
  • 26 likes

I just see a bar in my huawei honor 8x i want to see all the lockscreen with my music.

PlanPremiumCountry ColombiqDevice Huawei Honor 8xOperating SystemAndroid oreo 8.1 My Question or Issue I want to see the entire lockscreen the music i am listening, it shows just a bar a little bar and i want to see the entire lockscreen with the mus...

Newbie

Plan Premium Country  Colombiq Device  Huawei  Honor 8x Operating System Android oreo 8.1    My Question or Issue  I want to see the entire lockscreen the musi...

794 Views

0 replies

2 likes

lockscreen
Lockscreen control
  • 794 Views
  • 0 replies
  • 2 likes

Hacked account

PlanPremiumCountry ItalyDeviceRedmi Note 4Operating System Androdi 7.0 NRD90M My Question or Issue Hello, So my account as been hacked left and right and they had to re-set my subscription with consequent loss of downloaded songs. In reading other to...

Regular

Plan Premium Country  Italy Device Redmi Note 4 Operating System   Androdi 7.0 NRD90M  My Question or Issue   Hello,  So my account as been hacked left and right ...

Loxer

Community Legend

1431 Views

9 replies

0 likes

  • 1431 Views
  • 9 replies
  • 0 likes

Playing in offline mode

PlanPremiumCountryBrazil DeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or IssueI'm in offline mode and I search for some artist I have plenty of musics downloaded and I hit play on the first song of the list found.When the first song e...

Newbie

Plan Premium Country Brazil   Device Galaxy S9+ Operating System Android Oreo 8.0   My Question or Issue I'm in offline mode and I search for some artist I have plenty of musics ...

Loxer

Community Legend

414 Views

1 replies

0 likes

  • 414 Views
  • 1 replies
  • 0 likes

Daily mix and Radios

PlanPremiumCountryPhilippines DeviceXiaomi Mi A2Operating SystemAndroid My Question or IssueHello, when I'm listening to my daily mix and it reaches the end of the list, it does not keep loading songs, why is this fault?

Newbie

Plan Premium Country Philippines   Device Xiaomi Mi A2 Operating System Android   My Question or Issue Hello, when I'm listening to my daily mix and it reaches the end of the lis...

Loxer

Community Legend

410 Views

1 replies

0 likes

  • 410 Views
  • 1 replies
  • 0 likes

Playlists

DeviceXiaomi Redmi s2Operating SystemAndroid Oreo My Question or IssueI really have a weird Issue with my Spotify, i made my own playlist a couple of weeks ago but can't seem to add it as a short cut on my home screen all the other ( not self created...

Newbie

Device Xiaomi Redmi s2 Operating System Android Oreo   My Question or Issue I really have a weird Issue with my Spotify,  i made my own playlist a couple of weeks ago b...

Loxer

Community Legend

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

What happen to local files if premium plan runs out?

PlanFreeOperating SystemAndroid Oreo My Question or IssueHey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I am desperate to play my loal music on android with spotify. Thats why I probadl...

Newbie

Plan Free Operating System Android Oreo   My Question or Issue Hey there, i currently use the spotify free plan. Therefore, I can´t play local files on my android smartphone. I a...

Loxer

Community Legend

2377 Views

1 replies

0 likes

  • 2377 Views
  • 1 replies
  • 0 likes

Why do random songs star playing in my play list?

Plan: Free Country: Lithuania Device: (Huawei P20) Operating System: (Android Oreo) My Question or Issue: Whenever I play a playlist of mine on my phone, after the 1st song some wierd azz songs start playing that I never listened nor heard of. For ex...

Casual Listener

Plan: Free Country: Lithuania Device: (Huawei P20) Operating System: (Android Oreo) My Question or Issue: Whenever I play a playlist of mine on my ph...

Loxer

Community Legend

588 Views

1 replies

0 likes

what
  • 588 Views
  • 1 replies
  • 0 likes

Arrange songs within a playlist gone with update?

I noticed today that I can no longer arrange songs in whatever order I choose within a playlist with my Android tablet. It seems like an important feature to lose & can I have it back in the next update? Thanks in advance.

Newbie

I noticed today that I can no longer arrange songs in whatever order I choose within a playlist with my Android tablet.  It seems like an important feature to lose & can I have it back in th...

Loxer

Community Legend

784 Views

1 replies

0 likes

  • 784 Views
  • 1 replies
  • 0 likes

Albumliste von Artistenansicht verschwunden

PlanFree/PremiumCountry DeviceDiverse, Android 9Spotify version 8.4.88.150 Unter Android 9 werden in der Artistenansicht seit dem letzten Update keine Alben mehr angezeigt.Es ist nur Android 9 betroffen da dort ein neues Design angezeigt wird. Das ne...

Newbie

Plan Free/Premium Country   Device Diverse, Android 9 Spotify version 8.4.88.150   Unter Android 9 werden in der Artistenansicht  seit dem letzten Update keine Alben mehr angez...

2388 Views

0 replies

0 likes

  • 2388 Views
  • 0 replies
  • 0 likes

App constantly changes my music quality...

PlanPremiumCountry USADeviceGoogle Pixel 3Operating SystemAndroid Pie (9), most current version My Question or IssueThe app keeps downgrading my music quality. I always keep it set to Very High and multiple times per week the app changes it back to t...

Newbie

  Plan Premium Country  USA Device Google Pixel 3 Operating System Android Pie (9), most current version   My Question or Issue The app keeps downgrading my music quality.&n...

dawidw

Newbie

1270 Views

1 replies

2 likes

  • 1270 Views
  • 1 replies
  • 2 likes

[mobile] shuffle option missing on specific playlist.

PlanFreeCountry USADeviceGalaxy S6Operating SystemAndroid. My Question or Issue I have many playlists on my Spotify account, however, the one playlist that I listen to heavily, which is almost 3,000 songs, no longer has the option to shuffle the play...

Newbie

  Plan Free Country  USA Device Galaxy S6 Operating System Android.    My Question or Issue  I have many playlists on my Spotify account, however, the one playlist...

448 Views

0 replies

0 likes

  • 448 Views
  • 0 replies
  • 0 likes

Notificación persistente "conectando a Spotify"

Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada poco y no se puede remover a mano. He cerrado sesión...

Casual Listener

Desde hace una semana más o menos, cada 5 o 10 segundos me salta una notificación de Spotify que dice "Conectando a Spotify". La notificación dura unos segundos, pero como digo, vuelve a salir cada p...

DarkMefisto

Newbie

4894 Views

6 replies

18 likes

  • 4894 Views
  • 6 replies
  • 18 likes

My library doesn't sync to my Android mobile phone

PlanPremiumCountry GermanyDeviceHuawei P20 ProOperating SystemAndroid 8.1.0 My Question or Issue I added songs to my library from my computer. They synced on my iPad but not on my Android mobile phone. I have enough storage and tried to logout and lo...

Newbie

Plan Premium Country  Germany Device Huawei P20 Pro Operating System Android 8.1.0   My Question or Issue  I added songs to my library from my computer. They synced on my iPa...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

No filter button to search playlist

I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.

Regular

I got note 9 I have re installed app but on my Playlist there is no filter section anymore how do I fix? I reinstalled app.   

intaloemanoel

Newbie

1779 Views

10 replies

1 likes

  • 1779 Views
  • 10 replies
  • 1 likes

Recently Played Artists Not Showing?

Hi there, I spent the day enjoying Spotify yesterday. Both on my phone and desktop, about 90% of that experience is absent from my Recently Played. I'm concerned that these plays aren't tracked/artists are not given credit for them. I notice this err...

Newbie

Hi there,   I spent the day enjoying Spotify yesterday. Both on my phone and desktop, about 90% of that experience is absent from my Recently Played. I'm concerned that these plays aren't trac...

524 Views

0 replies

0 likes

  • 524 Views
  • 0 replies
  • 0 likes

Cannot start radio station. Please try again later

PlanPremiumCountryPortugalDevice(OnePlus One)Operating System(Android 6.0.1)Spotify 8.4.84.874 My Question or Issue When I try to start a song radio, it just gives me the pop-up with the above text "Cannot start radio station. Please try again later"...

Roadie

  Plan Premium Country Portugal Device (OnePlus One) Operating System (Android 6.0.1) Spotify 8.4.84.874     My Question or Issue  When I try to start a song radio, i...

Oh-well

Casual Listener

5131 Views

17 replies

10 likes

  • 5131 Views
  • 17 replies
  • 10 likes