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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107489 Views

26 replies

3 likes

  • 107489 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217446 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217446 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571651 Views

79 replies

3 likes

  • 571651 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470880 Views

577 replies

40 likes

Account
Free
  • 470880 Views
  • 577 replies
  • 40 likes

Unable to Create New Playlists on Android

For the past couple of months I've been difficulties creating new playlists. I'm able to make new playlists but once I close and reopen Spotify my new playlist disappears. I have now issue making playlists on my computer, just my mobile device (I use...

Newbie

For the past couple of months I've been difficulties creating new playlists. I'm able to make new playlists but once I close and reopen Spotify my new playlist disappears. I have now issue making pla...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

[Chromecast] App must be forced closed to find Chromecast

PlanPremiumCountrySwedenDeviceNexus 5XOperating SystemAndroid My Question or IssueSometimes my Chromecast devices are not shown in devices list when Spotify is opened. If I force close Spotify and restart the Chromecast is usually visible. I've had t...

Casual Listener

Plan Premium Country Sweden Device Nexus 5X Operating System Android   My Question or Issue Sometimes my Chromecast devices are not shown in devices list when Spotify is opened. If I f...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
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Only downloading a few of my songs

Hi, I'm in Australia on a premium plan. My phone is a Samsung Galaxy 7. I have a playlist of about 190 songs, which was successfully downloaded previously, however now only 10 of the songs are downloaded, and no matter what I do, it won't download an...

Newbie

Hi, I'm in Australia on a premium plan. My phone is a Samsung Galaxy 7.   I have a playlist of about 190 songs, which was successfully downloaded previously, however now only 10 of the songs a...

323 Views

0 replies

0 likes

  • 323 Views
  • 0 replies
  • 0 likes

Spotify starting automatically

PlanPremiumCountry New ZealandDeviceAnyOperating SystemAndroid My Question or IssueNot a new issue, from reading the forums it's a widespread problem that's been unresolved for a long time.I want Spotify to start only when I start it. But it starts w...

Newbie

Plan Premium Country  New Zealand Device Any Operating System Android   My Question or Issue Not a new issue, from reading the forums it's a widespread problem that's been unresol...

484 Views

0 replies

0 likes

  • 484 Views
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Autoplay doesn't work only with car stereo

Autoplay always works when using the phone speaker, a Bluetooth speaker, Bluetooth headphones of 2 different brands and my Yamaha av receiver. But when I connect through my Bluetooth car stereo, a 2017 Toyota Yaris stereo, it stops at the end of albu...

Newbie

Autoplay always works when using the phone speaker, a Bluetooth speaker, Bluetooth headphones of 2 different brands and my Yamaha av receiver. But when I connect through my Bluetooth car stereo, a 20...

525 Views

0 replies

0 likes

  • 525 Views
  • 0 replies
  • 0 likes

Thumbs Up/Thumbs Down Missing.

PlanPremiumOperating SystemAndroid Nougat My Question or Issue Hey guys. Its me or you can no longer Thumbs Up/Thumbs Down songs from song radio on android devices, because on desktop app you still can do it.

Roadie

Plan Premium Operating System Android Nougat My Question or Issue  Hey guys. Its me or you can no longer Thumbs Up/Thumbs Down songs from song radio on android devices, because o...

Djmagnum

Newbie

1261 Views

1 replies

3 likes

  • 1261 Views
  • 1 replies
  • 3 likes

Instagram Music on Honor 8X

PlanPremiumCountry PolandDeviceHonor 8XOperating SystemAndroid 8.1 My Question or Issue Hello,I'd love to use Instagram Music option but I'm unable to do it. A lot of people in my country can use this feature but somehow I'm excluded. I checked more ...

Casual Listener

Plan Premium Country  Poland Device Honor 8X Operating System Android 8.1   My Question or Issue  Hello, I'd love to use Instagram Music option but I'm unable to do it. A lo...

detroit

Casual Listener

666 Views

2 replies

0 likes

  • 666 Views
  • 2 replies
  • 0 likes

Slow download / cancelling sub

PlanPremiumCountry CanadaDeviceHuawei P10Operating SystemAndroid Oreo My Question or IssueWhen I first got Spotify it downloaded songs incredibly fast. Now it downloads about one song every 5 minutes. I wiped the cache, retried, same problem. I resta...

Casual Listener

Plan Premium Country  Canada Device Huawei P10 Operating System Android Oreo   My Question or Issue When I first got Spotify it downloaded songs incredibly fast. Now it downloads&...

Dreoid

Casual Listener

397 Views

1 replies

1 likes

  • 397 Views
  • 1 replies
  • 1 likes

Radio

You need to bring back radio or I am leaving

Newbie

You need to bring back radio or I am leaving

319 Views

0 replies

0 likes

  • 319 Views
  • 0 replies
  • 0 likes

Users cannot find my public playlist on search bar, why?

PlanPremiumCountryBrazil DeviceGoogle Pixel 2Operating SystemAndroid 9 My Question or Issue Hello,I have create this playlist years ago:https://open.spotify.com/user/intrd/playlist/4yxAbb5MX6lzBWQATqrdVC?si=3rgC7MO-RwS8cSd0BcgsJg But if you search it...

Newbie

Plan Premium Country Brazil   Device Google Pixel 2 Operating System Android 9   My Question or Issue  Hello, I have create this playlist years ago: https://open.spotify.c...

412 Views

0 replies

0 likes

Public Playlists
search bar missing
Search playlists
  • 412 Views
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  • 0 likes

Music starting after phone calls on galaxy watch

PlanPremiumCountry U.S.DEVICE: GALAXY WATCH Operating SystemTIZEN 4.0.0.1 My Question or Issue I have been listening to Spotify while at the gym. When I am done I shut it off and go to recently used apps and close it there too. However, for a period ...

Newbie

Plan Premium Country  U.S. DEVICE: GALAXY WATCH   Operating System TIZEN 4.0.0.1   My Question or Issue  I have been listening to Spotify while at the gym.  When I ...

602 Views

0 replies

4 likes

  • 602 Views
  • 0 replies
  • 4 likes

Album & Song Radio Downloadable Playlists Are Back

Just noticed tonight that Album and Song Radio Playlists seem to be back and downloadable on Andoid. Thanks for bringing this feature back Spotify. Downloadable Genre Radio Playlists would be a nice enhancement in the future.

Regular

Just noticed tonight that Album and Song Radio Playlists seem to be back and downloadable on Andoid.   Thanks for bringing this feature back Spotify.  Downloadable Genre Radio Playlists w...

516 Views

0 replies

0 likes

album
Radio
  • 516 Views
  • 0 replies
  • 0 likes

Mise a jour

PlanPremiumCountry BelgiumDeviceXiaomi redmi note 5Operating SystemAndroid 8 My Question or Issue Bonjour tout mes amis dont un qui a le même téléphone que moi ont eu une mise a jour d'interface qui rend Spotify plus beau. Mais moi je n'ai eu se chan...

Casual Listener

Plan Premium Country  Belgium Device Xiaomi redmi note 5 Operating System Android 8   My Question or Issue  Bonjour tout mes amis dont un qui a le même téléphone que moi ont ...

397 Views

0 replies

0 likes

  • 397 Views
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Same songs saved multiple times

I find often, for reasons unknown to me, that songs that I have previously saved will appear during playback as unsaved, especially if i look them up and go to the artist page instead of playing them from my saved songs library. For example, the song...

Casual Listener

I find often, for reasons unknown to me, that songs that I have previously saved will appear during playback as unsaved, especially if i look them up and go to the artist page instead of playing them...

Trevsmoody

Casual Listener

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Solved!! Searching playlists on Android has been disabled

PlanPremiumCountryEnglandDeviceOnePlus 5Operating SystemAndroid My IssueFor about a month, I haven't been able to search my own playlists on Spotify yet those on iOS can. Don't really see why it was taken off or even if it was intentional but it's a ...

Casual Listener

Plan Premium Country England Device OnePlus 5 Operating System Android   My Issue For about a month, I haven't been able to search my own playlists on Spotify yet those on iOS can. Don...

G_Macro

Casual Listener

794 Views

2 replies

0 likes

  • 794 Views
  • 2 replies
  • 0 likes

My LG G6 doesn't connect on JVC car headset via Spotify BT.

PlanPremiumCountry GreeceDeviceLG G6Operating SystemAndroid Oreo 8.0 My Question or IssueI recently bought the JVC KW-R930BT car headset,my phone connects via bluetooth,i can listen to Spotify via BT Audio,but when i try to use Spotify BT it stucks o...

Newbie

Plan Premium Country  Greece Device LG G6 Operating System Android Oreo 8.0   My Question or Issue I recently bought the JVC KW-R930BT car headset,my phone connects via bluetooth,...

593 Views

0 replies

2 likes

  • 593 Views
  • 0 replies
  • 2 likes

Instagram share option is nowhere to be found.

PlanPremiumCountry TurkeyDeviceGeneral Mobile 5 PlusOperating SystemAndroid Oreo My Question or IssueHello. I cannot see the "Instagram share" option on anywhere. I've tried deleting both apps,clearing cache and data as well as relogging to both apps...

Newbie

  Plan Premium Country  Turkey Device General Mobile 5 Plus Operating System Android Oreo   My Question or Issue Hello. I cannot see the "Instagram share" option on any...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Android Auto no control when offline

Plan: PremiumCountry: DEDevice: Huawei Honor View 10 / Android Auto / VWOperating System:Android Good morning folks. Every time my mobile phone goes offline (no internet connection) on the road,I am unable to use any controls (forward to next song, p...

Casual Listener

Plan: Premium Country: DE Device: Huawei Honor View 10 / Android Auto / VW Operating System:Android   Good morning folks.   Every time my mobile phone goes offline (no inter...

DrSord

Casual Listener

4893 Views

18 replies

8 likes

  • 4893 Views
  • 18 replies
  • 8 likes

I cant download songs.

Hey. I can't download songs. I want to download a playlist and it starts download but stops after 3 songs. Can someone help me ?In German : Hey. Ich kann keine Lieder runterladen. Ich will eine Playlist runterladen und er läd die s ongs runter aber s...

Newbie

Hey. I can't download songs. I want to download a playlist and it starts download but stops after 3 songs. Can someone help me ? In German : Hey. Ich kann keine Lieder runterladen. Ich will eine Pla...

363 Views

0 replies

0 likes

  • 363 Views
  • 0 replies
  • 0 likes

Downloaded Songs Still Streaming over Wifi

PlanPremiumCountry United StatesDeviceSamsung Galaxy S6Operating SystemAndroid My Question or Issue Hi all, I have slow wifi at work, which causes random pauses in songs (typically for a second or less) when streaming over wifi. To fix this, I create...

Newbie

Plan Premium Country  United States Device Samsung Galaxy S6 Operating System Android   My Question or Issue   Hi all,   I have slow wifi at work, which causes random...

479 Views

0 replies

0 likes

  • 479 Views
  • 0 replies
  • 0 likes