Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryMalaysia DeviceOppo A3sOperating SystemAndroid 8.1 My Question or Issue Hello, after updating the spotify app in android, before that the spotify you can set the download song where to download in "internal memory" or in SD card "Ex...
Plan Premium Country Malaysia Device Oppo A3s Operating System Android 8.1 My Question or Issue Hello, after updating the spotify app in android, before that the spotify ...
Casual Listener
1405 Views
5 replies
0 likes
FreeGermanySamsung Galaxy A5 (2017)Android Oreo Da meine Playlist herausgenommene Songs trotzdem immer wieder abgespielt hat und Cache leeren nichts brachte, habe ich nun mal die Daten der App in den Appeinstellungen des Smartphones gelöscht. So vers...
Free Germany Samsung Galaxy A5 (2017) Android Oreo Da meine Playlist herausgenommene Songs trotzdem immer wieder abgespielt hat und Cache leeren nichts brachte, habe ich nun mal die Daten...
2792 Views
0 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receive a " Spotify has closed (or stopped) " notification. That induces the little circle wit...
Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receiv...
511 Views
0 replies
0 likes
Aaand you managed to make Spotify even worse to navigate... (See my previous threads and posts) Now I have to first press the "search button" at the bottom of the screen, and then press the stupid white search bar (Artists, songs, or podcasts) almost...
Aaand you managed to make Spotify even worse to navigate... (See my previous threads and posts) Now I have to first press the "search button" at the bottom of the screen, and then press the ...
Composer
1030 Views
2 replies
2 likes
PlanPremiumCountry USADeviceLG G6 US997Operating System Android 8.0.0, US99721b My Question or IssueMultiple times a day, for about a half hour at a time, having music playing on spotify makes it extremely difficult to wake my phone from sleep. I hav...
Plan Premium Country USA Device LG G6 US997 Operating System Android 8.0.0, US99721b My Question or Issue Multiple times a day, for about a half hour at a time, h...
290 Views
0 replies
0 likes
PlanPremiumCountry Device(Samsung Galaxy not fe)Operating System(Android Oreo, Windows 10) My Question or Issuedownload notification does not appear in the new version
Plan Premium Country Device (Samsung Galaxy not fe) Operating System (Android Oreo, Windows 10) My Question or Issue download notification does not appear in the new vers...
Composer
458 Views
1 replies
0 likes
PlanFree/PremiumCountry Device HTC One Operating System Android(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey guys, while listening to Spotify on my laptop which is playing through my stereo, I would like to let a playlist run but b...
Plan Free/Premium Country Device HTC One Operating System Android (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey guys, while listening to...
Composer
445 Views
1 replies
0 likes
PlanPremiumCountry NorwayDeviceOnePlus 6TOperating SystemAndroid Pie My Question or Issue Until recently I could double tap the search button to bring up the keyboard and start writing.Now I have to tap the search field. This is a very bad decision i...
Plan Premium Country Norway Device OnePlus 6T Operating System Android Pie My Question or Issue Until recently I could double tap the search button to bring up ...
Composer
544 Views
1 replies
1 likes
Country NORWAYDevicePHILLIPS 4K ULTRA HDOperating SystemANDROID My Question or IssueHi. Playing music from tv to amplifier to my speakers. So the gear isnt my problem. Still terible quality on maybe 1/3 of songs. What could be the issue?
Country NORWAY Device PHILLIPS 4K ULTRA HD Operating System ANDROID My Question or Issue Hi. Playing music from tv to amplifier to my speakers. So the gear isn...
Casual Listener
618 Views
4 replies
0 likes
For the last 3 months when I was out of Wi-Fi range my Spotify would say that I am offline and will not download music when I am outside of my house it would be difficult and it will not download my music is there any way out of this I tried restarti...
For the last 3 months when I was out of Wi-Fi range my Spotify would say that I am offline and will not download music when I am outside of my house it would be difficult and it will not download my ...
Community Legend
610 Views
1 replies
0 likes
Hi, I use Spotify on my phone to play music through a Bluetooth connection to my car's Bluetooth radio receiver. I have 2 cars, a VW Tiguan and a Ford Focus, both behave in the same way. When Spotify is active and playing music and Android Auto is of...
Hi, I use Spotify on my phone to play music through a Bluetooth connection to my car's Bluetooth radio receiver. I have 2 cars, a VW Tiguan and a Ford Focus, both behave in the same wa...
Spotify Legend
1137 Views
3 replies
0 likes
PlanFreeCountryUKDeviceNokia 6.1Operating SystemAndroid PieMy Question or IssueWhenever I favourite an album it appears on albums list, but all the music from the album is now deleted from my favourite song list. It is not possible for me to have an ...
Plan Free Country UK Device Nokia 6.1 Operating System Android Pie My Question or Issue Whenever I favourite an album it appears on albums list, but all the music from the album is n...
Newbie
1594 Views
1 replies
2 likes
No matter what I do ...I cannot delete the profile picture. I tried using my desktop but no luck there either. I never get the option to change picture.Thanks for any help you can give me.Android running OS 8
No matter what I do ...I cannot delete the profile picture. I tried using my desktop but no luck there either. I never get the option to change picture. Thanks for any help you can give me. A...
Community Legend
996 Views
1 replies
0 likes
PlanPremiumCountry USDeviceGoogle PixelOperating System Android PMy Question or IssueAutoplay is simply not working on Android it appears (checked with several friends who run a variety of versions and it does not appear to be working across the boar...
Plan Premium Country US Device Google Pixel Operating System Android P My Question or Issue Autoplay is simply not working on Android it appears (checked with several friends who...
Composer
728 Views
1 replies
3 likes
PlanPremiumCountryUSADeviceLG G6Operating SystemAndroid Oreo My Question or IssueMy issue is concerning the search function when using the device offline. The issue started at the same update that eliminated the browse button at the bottom of the scr...
Plan Premium Country USA Device LG G6 Operating System Android Oreo My Question or Issue My issue is concerning the search function when using the device offline. ...
Music Fan
1312 Views
8 replies
0 likes
PlanPremiumCountry United States of AmericaDeviceGalaxy s8Operating SystemAndroid My Question or IssueWhen trying to play the podcast Chapo: Kingpin on Trail Episode 3 the podcast does not load and exits immediately. I tried restarting the App also t...
Plan Premium Country United States of America Device Galaxy s8 Operating System Android My Question or Issue When trying to play the podcast Chapo: Kingpin on Trail Epi...
Casual Listener
606 Views
1 replies
0 likes
PlanPremiumCountry USADeviceSamsung Galaxy 9+Operating SystemAndroid Pie (9)Spotify Version8.4.79.630 My Question or IssueHello, my s9+ is not transmitting track information or artist information to my '12 Acura TL. I've been able to reproduce this w...
Plan Premium Country USA Device Samsung Galaxy 9+ Operating System Android Pie (9) Spotify Version 8.4.79.630 My Question or Issue Hello, my s9+ is not transmitting track inf...
353 Views
0 replies
0 likes
PlanPremiumCountryUK DevicePixel 2Operating SystemAndroid Oreo My Question or IssueIf I search for an artist and play a song, the same song will play on repeat over and over. If I turn repeat off, it will play that one song and that is it. In the pas...
Plan Premium Country UK Device Pixel 2 Operating System Android Oreo My Question or Issue If I search for an artist and play a song, the same song will play on repeat ove...
Spotify Legend
2396 Views
2 replies
0 likes
PlanPremiumCountry FranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or IssueWhen i pause the music on spotify and wait a short moment i receive a " Spotify has closed " notification and i can't use my spotify widget on the homescr...
Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue When i pause the music on spotify and wait a short moment i receive ...
271 Views
0 replies
0 likes
PlanFreeCountryRepublic of korea DeviceSamsung Galaxy S8+Operating SystemAndroid Oreo My Question or IssueHello.Even if I turn off Data Saver mode in the setting menu, but it will turn back on when I scroll down and then up to change my streaming mus...
Plan Free Country Republic of korea Device Samsung Galaxy S8+ Operating System Android Oreo My Question or Issue Hello. Even if I turn off Data Saver mode in the setting ...
1953 Views
0 replies
22 likes
