Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118803 Views

27 replies

4 likes

  • 118803 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239683 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239683 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600547 Views

79 replies

3 likes

  • 600547 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492996 Views

581 replies

42 likes

Account
Free
  • 492996 Views
  • 581 replies
  • 42 likes

Can't share to Instagram Stories

PlanPremiumCountryBrazil DeviceXioami Mi A1Operating SystemAndroid Pie Since this feature has been released I could never find this option when I try to share to Instagram Stories. When I click Share>More, all I can see related to Instagram is Direct...

Casual Listener

  Plan Premium Country Brazil  Device Xioami Mi A1 Operating System Android Pie   Since this feature has been released I could never find this option when I try to share to I...

510 Views

0 replies

0 likes

Instagram Stories
  • 510 Views
  • 0 replies
  • 0 likes

Solved!! Open source licenses not available in Android app.

PlanPremiumCountry GermanyDeviceMi A2 liteOperating SystemAndroid 9 (API Level 28)Build 8.4.88.150My Question or Issue When I open "Third party licenses" within the app settings, I get an empty page stating: "Licenses are not included in this build, ...

Casual Listener

Plan Premium Country  Germany Device Mi A2 lite Operating System Android 9 (API Level 28) Build    8.4.88.150 My Question or Issue  When I open "Third party licenses" ...

ntpq

Casual Listener

1480 Views

2 replies

0 likes

FOSS
legal
license
  • 1480 Views
  • 2 replies
  • 0 likes

save on sd card

PlanFree/PremiumCountry DeviceHuawei p8lite 2017Operating SystemANdroid I set my default storage on mysdcard(android setings)And now i cant set offline download on my ùsd carrd

Newbie

Plan Free/Premium Country   Device Huawei p8lite 2017 Operating System ANdroid   I set my default storage on mysdcard(android setings) And now i cant set offline download on my ...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Username instead of display name on playlists in Android app

So a number of people have already remarked on this (but their forum messages have been closed for new comments, so here's a new post), but the Android app displays the automatically generated user name on the playlists (see attachment). That's not a...

Casual Listener

So a number of people have already remarked on this (but their forum messages have been closed for new comments, so here's a new post), but the Android app displays the automatically generated user n...

sirkula

Casual Listener

585 Views

2 replies

0 likes

  • 585 Views
  • 2 replies
  • 0 likes

Gear Fit 2/Fit 2 Pro Spotify App availability to Global public

Hi,I have recently descovered that the Spotify App for the Samsung Gear Fit 2/Fit 2 Pro is only available to the US public, while a global customer base for this service exists.Users outside the US are forced to use VPN to fake their location to the ...

Newbie

Hi, I have recently descovered that the Spotify App for the Samsung Gear Fit 2/Fit 2 Pro is only available to the US public, while a global customer base for this service exists. Users outside the ...

587 Views

0 replies

2 likes

  • 587 Views
  • 0 replies
  • 2 likes

Solved!! Can't filter

PlanPremiumCountry ArgentinaDeviceSony Xperia L1Operating SystemAndroid 7.0 Nougat My Question or IssueI can´t filter any song in my playlists. I checked in support and it said "Drag the screen down and release it so that Filtering appears at the top...

Casual Listener

Plan Premium Country  Argentina Device Sony Xperia L1 Operating System Android 7.0 Nougat   My Question or Issue I can´t filter any song in my playlists. I checked in support and ...

AeroZ

Composer

1393 Views

3 replies

0 likes

  • 1393 Views
  • 3 replies
  • 0 likes

Unable to make new playlists

PlanPremiumCountry USDeviceSamsung Galaxy 9sOperating SystemAndroid Oreo My Question or Issue I listed albums by an artist, but when I select an album or the 3 dots on the right, the app force closes on me.

Newbie

  Plan Premium Country  US Device Samsung Galaxy 9s Operating System Android Oreo   My Question or Issue  I listed albums by an artist, but when I select an album ...

345 Views

0 replies

1 likes

  • 345 Views
  • 0 replies
  • 1 likes

I keep getting automatically logged out

PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I will randomly get logged out of my Spotify App and I have to log in again. It happens a few times a day. I have a new Android phone. It happ...

Newbie

Plan Free/Premium Country   Device   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I will randomly get logged out of my Spotify A...

558 Views

0 replies

0 likes

  • 558 Views
  • 0 replies
  • 0 likes

Can someone tell me why the artist page has been totally butchered?

Just got the new update (don't even know how, I didn't install anything through the play store), and to put it simply I'm disgusted. Artist pages have lost all functionality to make room for what, a slightly bigger image at the top of the page? Relas...

Casual Listener

Just got the new update (don't even know how, I didn't install anything through the play store), and to put it simply I'm disgusted. Artist pages have lost all functionality to make room for what, a ...

mikeest1

Casual Listener

500 Views

2 replies

1 likes

  • 500 Views
  • 2 replies
  • 1 likes

Wrong songs in album

PlanFree/PremiumCountry DeviceSamsung Galaxy 9 My Question or Issue I want to listen to some good ol rock n roll, but when i play a certin artist i get one song by them and a bunch of random ones, how could i fix it

Casual Listener

Plan Free/Premium Country   Device Samsung Galaxy 9   My Question or Issue  I want to listen to some good ol rock n roll, but when i play a certin artist i get one song by them...

Loxer

Community Legend

1306 Views

1 replies

0 likes

  • 1306 Views
  • 1 replies
  • 0 likes

Artist Page Albums a Jumbled Mess

Is there any way to organize the albums on the artist page chronologically? The new update mixes the albums up and it's really annoying.

Newbie

Is there any way to organize the albums on the artist page chronologically? The new update mixes the albums up and it's really annoying. 

Loxer

Community Legend

427 Views

1 replies

1 likes

  • 427 Views
  • 1 replies
  • 1 likes

[Amazon Echo] Spotify doesn't reconnect after wifi outage

PlanPremiumCountry Italy Device Sony Xperia XZ1 CompactOperating SystemAndroid 8.x My Question or IssueWhen my wifi goes down, as it does occasionally, the connection between Spotify and my Amazon Echo generation II gets broken. When the wifi comes b...

Music Fan

Plan Premium Country Italy   Device  Sony Xperia XZ1 Compact Operating System Android 8.x   My Question or Issue When my wifi goes down, as it does occasionally, the connecti...

509 Views

0 replies

1 likes

  • 509 Views
  • 0 replies
  • 1 likes

Can't skip songs in car stereo.

On my head unit It will not skip songs at times using steering wheel controls. Seems to be spotify issue as it skips fine in other apps. I am running an older version and it seems to work better. Any ideas? DeviceEonon Headunit Operating System(Andro...

Casual Listener

On my head unit It will not skip songs at times using steering wheel controls. Seems to be spotify issue as it skips fine in other apps. I am running an older version and it seems to work better. Any...

Dyadic

Casual Listener

2581 Views

1 replies

3 likes

Android
Skiping tracks
  • 2581 Views
  • 1 replies
  • 3 likes

Is there a way to move my saved songs on my phone to my PC

PlanPremiumCountryIceland DeviceSamsung Galaxy S8+ and a PCOperating SystemAndroid version 8.0.0 and Windows 10 My Question or IssueI had songs on my PC that were saved in my local files but my hard drive crashed so those are gone. On the other hand ...

Newbie

Plan Premium Country Iceland  Device Samsung Galaxy S8+ and a PC Operating System Android version  8.0.0 and Windows 10   My Question or Issue I had songs on my PC that were ...

jsannn

Community Legend

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Playing All My Songs

PlanPremiumCountry UKDeviceSamsung Galaxy 9 PlusOperating SystemAndroid Oreo My Question or IssueWhen I click on the songs tab in Spotify it only brings up a narrow selection of my music and not all the songs that I have saved on my device. I think t...

Newbie

Plan Premium Country  UK Device Samsung Galaxy 9 Plus Operating System Android Oreo   My Question or Issue When I click on the songs tab in Spotify it only brings up a n...

jsannn

Community Legend

459 Views

1 replies

1 likes

  • 459 Views
  • 1 replies
  • 1 likes

Missing Albums and Artists

PlanPremiumCountry IndonesiaDeviceOnePlus 3Operating SystemWindows 10 Laptop My Question or Issue I recently travelled to Japan and upon returning to Indonesia, I found my artists, albums and playlists missing on my OnePlus 3. In one of the threads, ...

Newbie

Plan Premium Country  Indonesia Device OnePlus 3 Operating System Windows 10 Laptop   My Question or Issue  I recently travelled to Japan and upon returning to Indonesia, I f...

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

No puedo descargar

hola a tod@s mi nombre es aryi y tengo una pregunta para hacerles no se si es el buen lugar Pero quizas les ha sucedido... Lo q pasa es lo siguiente intento descargar algunas canciones pero nada q puedo salen como transparente el caso es q no puedo, ...

Newbie

hola a tod@s mi nombre es aryi y tengo una pregunta para hacerles no se si es el buen lugar Pero quizas les ha sucedido... Lo q pasa es lo siguiente intento descargar algunas canciones pero nada q pu...

465 Views

0 replies

0 likes

  • 465 Views
  • 0 replies
  • 0 likes

Purple background when phone is locked bug

Whenever I listen to a song then open my phone when the screen still locked the songs background picture and the entire background is purple PlanPremiumCountry IsraelDeviceOne plus 6Operating System Android 9.0.3

Newbie

Whenever I listen to a song then open my phone when the screen  still locked the songs background picture and the entire background is purple  Plan Premium Country  Israel Device ...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Crashes

Spotify app seems to crash when an album that is not part of my library is queued, happens with another phone as well. Tried uninstalling and installing the app but no difference Use a galaxy s8 plus

Casual Listener

Spotify app seems to crash when an album that is not part of my library is queued, happens with another phone as well. Tried uninstalling and installing the app but no difference   Use a galax...

Cvmj618

Casual Listener

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes