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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountry UKDeviceKindle Fire My Question or Issue I download podcasts on my Kindle Fire (so I can listen at work when offline) however I cannot play any of the BBC podcasts. I can download and play podcasts from other sources, and play the ...
Plan Premium Country UK Device Kindle Fire My Question or Issue I download podcasts on my Kindle Fire (so I can listen at work when offline) however I can...
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PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy s9 and wait a short moment i receive a " Spotify has stopped " notification and then i can't...
Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue Hello, When i pause the music on spotify on my samsung galaxy...
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I have an android phone. I listen to a lot of podcasts. Most of the time, in fact, I am listening to podcasts. If I pause a podcast with a bluetooth device and then press PLAY.... SPOTIFY COMES ON INSTEAD. Why is this? I do not want spotify to be my ...
I have an android phone. I listen to a lot of podcasts. Most of the time, in fact, I am listening to podcasts. If I pause a podcast with a bluetooth device and then press PLAY.... SPOTIFY...
570 Views
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PlanFree/PremiumCountry FinlandDeviceSony Xperia XZ1 Compact Operating SystemAndroid oreo 8.0 My Question or Issue I have Sony Xperia XZ1 Compact and Denon AVR-X-2100W. The problem is that when using spotify connect the battery drain is very high in ...
Plan Free/Premium Country Finland Device Sony Xperia XZ1 Compact Operating System Android oreo 8.0 My Question or Issue I have Sony Xperia XZ1 Compact and Denon AVR...
Music Fan
1086 Views
2 replies
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PlanPremium When listening to my Daily Mix, I noticed something interesting. I have some songs on one device labeled as I like it, the heart symbol is highlighted, but I do not have a heart on the other device. Does that mean that when I label a song...
Plan Premium When listening to my Daily Mix, I noticed something interesting. I have some songs on one device labeled as I like it, the heart symbol is highlighted, but I do not hav...
Roadie
445 Views
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PlanPremiumCountry Device(Asus Zenfone 2)Operating System(Android Marshmallow) My Question or Issue hello. everytime my phone shuts down while spotify is open, my downloades songs disappears. but the songs still takes up space. i must delete them and...
Plan Premium Country Device (Asus Zenfone 2) Operating System (Android Marshmallow) My Question or Issue hello. everytime my phone shuts down while spot...
318 Views
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I am experiencing extremely slow downloads on my Nokia 7.1 using either of my WiFi connections (5GHz or 2.4GHz) given I am paying for a premium service this really isn't acceptable. I prefer to download songs for offline listening as opposed to strea...
I am experiencing extremely slow downloads on my Nokia 7.1 using either of my WiFi connections (5GHz or 2.4GHz) given I am paying for a premium service this really isn't acceptable. I prefer to downl...
Not applicable
1061 Views
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PlanPemiumDeviceNova 3iOperating SystemAndroid Oreo My Question or Issue My music won't show in the lockscreen and it is extremely frustrating, as you can see I can't skip, pause, go back a song or anything. can anyone help me fix this
Plan Pemium Device Nova 3i Operating System Android Oreo My Question or Issue My music won't show in the lockscreen and it is extremely frustrating, as you can see I can't s...
397 Views
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PlanPremiumCountryUnited StadsDeviceGalaxy Watch 42mm with Galaxy S9+Operating SystemTizen 4.0.0 My Question or Issue I have some playlists downloaded for when I go for a run and switch spotify to offline mode. However, when offline, repeat and shuff...
Plan Premium Country United Stads Device Galaxy Watch 42mm with Galaxy S9+ Operating System Tizen 4.0.0 My Question or Issue I have some playlists downloaded for when I go fo...
597 Views
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4 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receive a " Spotify has closed (or stopped) " notification. That induces the little circle wi...
Plan Premium Country France Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i recei...
399 Views
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PlanPremiumCountry CanadaDeviceSamsung Galaxy S8Operating SystemAndroid Oreo My Question or IssueI cant save or download new songs. I click the check mark, or the save song button and it wont save it. So i am unable to save any new songs. I have lots...
Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Android Oreo My Question or Issue I cant save or download new songs. I click the check mark, or the s...
Community Legend
367 Views
1 replies
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PlanPremiumCountryCanadaDeviceiPhone 5S, Windows 10 app from MS store, MacOS app from spotifyOperating SystemiOS 12, Windows 10 1803, MacOS High Sierra My Question or Issue I have ALL the push notifications turned on, but on all devices in all operat...
Plan Premium Country Canada Device iPhone 5S, Windows 10 app from MS store, MacOS app from spotify Operating System iOS 12, Windows 10 1803, MacOS High Sierra My Question or Issue &n...
Regular
1113 Views
1 replies
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PlanPremiumCountryGermanyDeviceOneplus 5TOperating SystemAndroid 8.1 My Question or IssueIf I try to move songs to the queue they often change their name.
Plan Premium Country Germany Device Oneplus 5T Operating System Android 8.1 My Question or Issue If I try to move songs to the queue they often change their name.
734 Views
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1 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung Galaxy J5 (2016)Operating SystemAndroid 6.1.6 My Question or Issue(dutch version of Spotify)Wrong translation on -> settings, under 'storage' the english variant says 'free', translated to dutch it says ...
Plan Premium Country The Netherlands Device Samsung Galaxy J5 (2016) Operating System Android 6.1.6 My Question or Issue (dutch version of Spotify) Wrong translation on -> settin...
431 Views
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PlanPremiumOperating SystemAndroid Nougat My Question or Issue Hey guys. Its me or you can no longer Thumbs Up/Thumbs Down songs from song radio on android devices, because on desktop app you still can do it.
Plan Premium Operating System Android Nougat My Question or Issue Hey guys. Its me or you can no longer Thumbs Up/Thumbs Down songs from song radio on android devices, because o...
Newbie
1132 Views
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PlanPremium/familyCountry DeviceHuaweiOperating SystemAndroid My Question or IssueI read that the equalizer is under settings, then playback....so I went to settings and found playback but I can't click on it to bring anything else up! I tapped it a ...
Plan Premium/family Country Device Huawei Operating System Android My Question or Issue I read that the equalizer is under settings, then playback....so I went to sett...
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1267 Views
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PlanFreeCountry USADeviceMoto G6 Play - SprintOperating SystemAndroid Oreo My Question or Issue After I listen for a while, liking some, skipping some, (but still able to skip songs) I find I cannot like/favorite any songs. The heart icon responds bu...
Plan Free Country USA Device Moto G6 Play - Sprint Operating System Android Oreo My Question or Issue After I listen for a while, liking some, skipping some, (but still a...
302 Views
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PlanPremiumCountryFranceDeviceSamsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receive a " Spotify has closed (or stopped) " notification. That induces the little circle wit...
Plan Premium Country France Device Samsung Galaxy 9 Operating System Android Oreo My Question or Issue When i pause the music on Spotify and wait a short moment i receiv...
357 Views
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PlanFreeCountryBahrain Operating System(Android Lollipop) My Issue Hello, On my Android Lollipop phone specifically, I can't seem to find the "Behind the Lyrics" feature available under Playback in settings but I can find it for my Galaxy S8 Plus. So...
Plan Free Country Bahrain Operating System (Android Lollipop) My Issue Hello, On my Android Lollipop phone specifically, I can't seem to find the "Behind the Lyric...
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