Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
118803 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
239695 Views
153 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
600554 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
493001 Views
581 replies
42 likes
How can I browse my playlist (queue) when a video is playing? When a video is playing, I have a "share" icon in the top right corner (where the three dots usually are) and cannot see the play queue icon anywhere. I have tried disabling videos to get ...
How can I browse my playlist (queue) when a video is playing? When a video is playing, I have a "share" icon in the top right corner (where the three dots usually are) and cannot see the play queue i...
437 Views
0 replies
0 likes
Country FranceDeviceSamsung Galaxy S7Operating SystemAndroid My Question or Issue https://community.spotify.com/t5/Android/daily-mixes-showing-up-with-only-shuffle-play/td-p/4652319 Please help us !!
Country France Device Samsung Galaxy S7 Operating System Android My Question or Issue https://community.spotify.com/t5/Android/daily-mixes-showing-up-with-only-shuffl...
423 Views
0 replies
0 likes
PlanPremiumCountry New ZealandDevice(Samsung Galaxy 8+)Operating System(Android) My Question or Issue I cant seem to get my activity to show up on discord while playing music on my phone. It shows whats playing only when I have discord opened on my c...
Plan Premium Country New Zealand Device (Samsung Galaxy 8+) Operating System (Android) My Question or Issue I cant seem to get my activity to show up on discord while pla...
731 Views
0 replies
0 likes
PlanFamilyCountry BelgiumDeviceGalaxy watchOperating SystemTizen 4.0.0.1VersionR800XXU1BRK3 My Question or IssueWhenever I use spotify on my watch and close the app completely it still plays my music after a call! So this happens when the app is comp...
Plan Family Country Belgium Device Galaxy watch Operating System Tizen 4.0.0.1 Version R800XXU1BRK3 My Question or Issue Whenever I use spotify on my watch and close the app ...
556 Views
0 replies
2 likes
PlanPremiumCountry EnglandDeviceSamsung Galaxy 9 My Question or IssueI've used Spotify before and overall I loved it but now I've come back and decided to have a new account so now I'm saving albums to my library. But every time I hold down on and al...
Plan Premium Country England Device Samsung Galaxy 9 My Question or Issue I've used Spotify before and overall I loved it but now I've come back and decided to have a new account...
364 Views
0 replies
0 likes
I have a Moto C Plus running Android 7.0. Ive also got premium.And as I mentioned if i pause a song when Im on say snapchat or if Im in the lock-screen or just anywhere where Im not in the app itself if i then pause the song it'll act like I turned o...
I have a Moto C Plus running Android 7.0. Ive also got premium. And as I mentioned if i pause a song when Im on say snapchat or if Im in the lock-screen or just anywhere where Im not in the app itse...
485 Views
0 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanPremiumCountry Brazil Device(Samsung Galaxy 7)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Anyo...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Brazil Device (Samsung Galaxy 7) O...
Casual Listener
904 Views
2 replies
2 likes
PlanPremiumCountryGermany DeviceNexus 6POperating SystemAndroid 8.1.0
Plan Premium Country Germany Device Nexus 6P Operating System Android 8.1.0
451 Views
0 replies
0 likes
I Use on my shield android tv the spotify app, but since a few weeks with the last update i cannot use the play button on my remote to resumé playing the last playlist. This has always worked and was a Nice feature. And if i am playing music on my So...
I Use on my shield android tv the spotify app, but since a few weeks with the last update i cannot use the play button on my remote to resumé playing the last playlist. This has always worked ...
631 Views
0 replies
0 likes
PlanPremiumCountry GuatemalaDeviceSamsung Galaxy J7 PrimeOperating SystemAndroid Oreo My Question or Issue When I first paid for Spotify Premium, I downloaded all of my songs into an SD Card. This week, everytime I opened Spotify, my downloaded songs...
Plan Premium Country Guatemala Device Samsung Galaxy J7 Prime Operating System Android Oreo My Question or Issue When I first paid for Spotify Premium, I downloaded ...
Newbie
440 Views
1 replies
0 likes
PlanPremiumCountry BrazilDeviceMoto X4Operating SystemAndroid Pie My Question or Issue Suddenly the search bar in my playlist and the option to sort my playlist disappeared. Before I could just scroll up and I'd find the option to search for a song a...
Plan Premium Country Brazil Device Moto X4 Operating System Android Pie My Question or Issue Suddenly the search bar in my playlist and the option to sort my playlist&n...
391 Views
0 replies
0 likes
My account was hacked recently, I luckily recovered it full no problem. My problem is the hackers taste in music is polar opposite of what I like. I can delete some of the songs and artists, but not all...IT WILL NOT GO AWAY!! Please tell me there is...
My account was hacked recently, I luckily recovered it full no problem. My problem is the hackers taste in music is polar opposite of what I like. I can delete some of the songs and artists, but not ...
Spotify Star
914 Views
1 replies
1 likes
PlanFreeCountry USDeviceSamsung galaxy S8Operating SystemAndroid Oreo My Question or IssueWhile I am playing songs on my spotify android if I play any playlist like daily mix 1, all the songs are automatically played in shuffle but I cannot find the ...
Plan Free Country US Device Samsung galaxy S8 Operating System Android Oreo My Question or Issue While I am playing songs on my spotify android if I play any playlist like...
Not applicable
3473 Views
2 replies
0 likes
PlanPremiumCountryUSA DeviceSony Xperia XZ PremiumOperating SystemAndroid 9 (Pie) My Question or IssueThe Android app on my device is still at 8.4.89.515. HOWEVER, the major problems that appeared over the last few days (horizontal scrolling, missing...
Plan Premium Country USA Device Sony Xperia XZ Premium Operating System Android 9 (Pie) My Question or Issue The Android app on my device is still at 8.4.89.515. HOWEV...
489 Views
0 replies
1 likes
Repeat keeps turning off I have never had this problem before the update. Please fix it because not only is it annoying I am driving when I have to fix it and that is a problem! Free/PremiumCountry device iPhone 7 (iOS 12.0.1 My Question or Issue
Repeat keeps turning off I have never had this problem before the update. Please fix it because not only is it annoying I am driving when I have to fix it and that is a problem! Free/Premium...
720 Views
0 replies
0 likes
PlanPremiumCountry NetherlandsDeviceMotorola Moto G5Operating SystemAndroid 8.1 My Question or Issue"Downloading has stopped because there is no space on the device."I've always had hundreds of songs downloaded on my device.I've used the application ...
Plan Premium Country Netherlands Device Motorola Moto G5 Operating System Android 8.1 My Question or Issue "Downloading has stopped because there is no space on the device." I...
538 Views
0 replies
1 likes
PlanFreeCountry LatviaDeviceSamsung Galaxy J5(2016)Operating SystemAndroid Oreo, Windows 10 My Question or Issue I'm new to Spotify. I made a queue on my computer and thought I could switch seamlessly between devices to listen to it. However, when I ...
Plan Free Country Latvia Device Samsung Galaxy J5(2016) Operating System Android Oreo, Windows 10 My Question or Issue I'm new to Spotify. I made a queue on my compu...
436 Views
0 replies
0 likes
PlanPremium (Family)CountryUnited KingdomDeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0App version8.4.89.515 My Question or Issue When I try to look for music using the Search option, I get the message: Sorry, something went wrong. That didn't ...
Plan Premium (Family) Country United Kingdom Device Samsung Galaxy S7 Operating System Android 8.0.0 App version 8.4.89.515 My Question or Issue When I try to look for ...
669 Views
0 replies
0 likes
PlanFree Australia Xperia XZ Premium Operating SystemAndroid My Question or IssueMost albums have a couple of unrelated songs added in. For example, I like a bit of Elder Scrolls music on while I read, but the album contains some random pop songs, or...
Plan Free Australia Xperia XZ Premium Operating System Android My Question or Issue Most albums have a couple of unrelated songs added in. For example, I like a bit o...
613 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceSony Xperia XZ PremiumOperating SystemAndroid 9 (Pie) I previously posted on the awful changes that occurred with Android app update version 8.4.88.150. Well, I just received and installed the newest update (8.4.89.515). I...
Plan Premium Country USA Device Sony Xperia XZ Premium Operating System Android 9 (Pie) I previously posted on the awful changes that occurred with Android app update version 8....
Newbie
988 Views
1 replies
3 likes
