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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118797 Views

27 replies

4 likes

  • 118797 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239655 Views

153 replies

11 likes

Android
autoplay
bluetooth
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  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600522 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492950 Views

581 replies

42 likes

Account
Free
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  • 42 likes

spotify app on Mi A1 crashes when I add local songs

PlanPremiumCountryBrazil Devicexiaomi Mi A1Operating SystemAndroid 8.1.0 My Issue Recently I've added a local file (a song) from my phone to spotify, and suddenly spotify started crashing when starting it; in order to isolate the problem I've uninsta...

Newbie

  Plan Premium Country Brazil   Device xiaomi Mi A1 Operating System Android 8.1.0   My Issue  Recently I've added a local file (a song) from my phone to spotify, and ...

renatodrubi

Casual Listener

797 Views

2 replies

1 likes

  • 797 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Cannot start the radio station

PlanPremiumCountry TurkeyDeviceLenovo Vibe K5Operating SystemAndroid 5.1.1 My Question or Issue Ican't start the song radio on my phone. It says cannot play the radio station. Please try later.

Casual Listener

  Plan Premium Country  Turkey Device Lenovo Vibe K5 Operating System Android 5.1.1   My Question or Issue  Ican't start the song radio on my phone. It says cannot play...

Katerina

Spotify Legend

2846 Views

6 replies

1 likes

  • 2846 Views
  • 6 replies
  • 1 likes

Problems with Spotyfi ruunning pleas HELP

Plan PremiumCountry PlDevice Huawei P10 pro bla l29 Operating System Emui 9.0.0 Im my Phone doesnt work running mode - mode inwith The app itself matched the music to the top of the rhythm of the run. I try reinstal - nothing change. the second probl...

Casual Listener

Plan Premium Country  Pl Device Huawei P10 pro bla l29  Operating System Emui 9.0.0  Im my Phone doesnt work running mode - mode inwith The app itself matched the music to the top ...

458 Views

0 replies

0 likes

  • 458 Views
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  • 0 likes

Cannot cast over WiFi to Sony STR-DN850

From my Android 8.1.0 Tablet I cannot cast to a Sony STR-DN850 over WiFi. It does not appear in CastTo device list. The divice is in the supported devices list. On same tablet, I use MediaMonkey and I am able to cast from it over WiFi without a probl...

Newbie

    From my Android  8.1.0 Tablet I cannot cast to a Sony STR-DN850 over WiFi. It does not appear in CastTo device list.   The divice is in the supported devices lis...

664 Views

0 replies

0 likes

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Google Home app can't link Spotify account

PlanPremium for Family (plan owner)CountryUnited StatesDeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 My Question or Issue Trying to link my Spotify account with Google Home but when it tries to pull up the app to link my account, it gets s...

Newbie

Plan Premium for Family (plan owner) Country United States Device Samsung Galaxy Note 9 Operating System Android 8.1.0   My Question or Issue  Trying to link my Spotify account wi...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

No Radio option on one plus 6t

None of the below information is required. However, the more you provide the easier it will b for us to try and help.PlanPremiumCountry France Deviceone plus6tOperating Systemandroid pie Hello guys, hope you can help me i have no option to subscribe ...

Visitor

None of the below information is required. However, the more you provide the easier it will b for us to try and help. Plan Premium Country France   Device one plus6t Operating System and...

ankitshah091

Casual Listener

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Waze pop up banner cant be disabled

PlanPremiumCountry Dominican Republic DevicePixel 1Operating SystemAndroid Pie 9 My Question or Issue I don't have waze installed, i went to settings /social and turned off thr waze option. I still gddt fhe annoying waze banner every time i open or m...

Casual Listener

Plan Premium Country  Dominican Republic  Device Pixel 1 Operating System Android Pie 9   My Question or Issue  I don't have waze installed, i went to settings /social a...

532 Views

0 replies

0 likes

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Album Vs Playlist

PlanFreeCountry AustraliaDevices(Samsung Galaxy 7, Samsung Ace Tablet, Desktop PC)Operating System(Windows 7) My Question or Issue Hi all,Relatively new to this.I have decided to save all my physical cd's onto spotify.When I search for albums in spot...

Newbie

  Plan Free Country  Australia Devices (Samsung Galaxy 7, Samsung Ace Tablet, Desktop PC) Operating System (Windows 7)   My Question or Issue   Hi all, Relativel...

songassistant

Composer

3708 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't search in playlist

Since the new update I can no longer search for a specific song in my playlists by dragging down near the top of the screen. It's so annoying. Is there a fix? PlanPREMIUM Family

Newbie

Since the new update I can no longer search for a specific song in my playlists by dragging down near the top of the screen. It's so annoying. Is there a fix?    Plan PREMIUM Family &nb...

AeroZ

Composer

874 Views

1 replies

0 likes

  • 874 Views
  • 1 replies
  • 0 likes

Grayed out songs i didn't download on my library

PlanPremiumCountry Brazil My Question or Issue So, I have this problem where, specifically when I play my library's music on random, a LOT of songs I did not save (and did not even know about) are shown to me, and grayed out to boot. It seems they ar...

Casual Listener

Plan Premium Country  Brazil    My Question or Issue  So, I have this problem where, specifically when I play my library's music on random, a LOT of songs I did not save (an...

Reylla

Casual Listener

766 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Options button too close to scroll

Premium.AndroidAn intermittent yet annoying issue. The little three dot button/menu next to songs is really close to the slider bar for quick movement along playlists. At the moment every time I try to use the button, I end up accidentally somewhere ...

Music Fan

Premium. Android An intermittent yet annoying issue. The little three dot button/menu next to songs is really close to the slider bar for quick movement along playlists. At the moment every time I ...

spaceburglar

Music Fan

554 Views

2 replies

0 likes

  • 554 Views
  • 2 replies
  • 0 likes

Alexa doesnt play spotify

I connected my premium spotify account with alexa, but alexa refuses to play spotify. She keeps saying i need to connect my spotifiy account with alexa app. I already tried reinstalling everything, nothing helps.. PremiumCountry Switzerland DeviceGal...

Newbie

I connected my premium spotify account with alexa, but alexa refuses to play spotify. She keeps saying i need to connect my spotifiy account with alexa app. I already tried reinstalling everything, n...

DamienRais

Newbie

566 Views

1 replies

0 likes

  • 566 Views
  • 1 replies
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Autoplay for Bluetooth No Longer Works

PlanPremiumCountry USDeviceSamsung S6 Operating SystemAndroid 7.0 My Question or IssueAs of December, Spotify worked correctly: I would get in the car, and Spotify would automatically play where I left off once Bluetooth was connected. I have since f...

Casual Listener

Plan Premium Country  US Device Samsung S6  Operating System Android 7.0   My Question or Issue As of December, Spotify worked correctly: I would get in the car, and Spotify ...

507 Views

0 replies

0 likes

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Renaming entries in the user's library

Plan Premium My Question or Issue When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given name/surname of the performer, etc. Thus, even though the library e...

Casual Listener

Plan Premium   My Question or Issue  When one adds an album to the local library, that entry may be listed under the name of the album, the given name/surname of the composer, the given ...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
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Play artist radio using Google assistant

I'm using Spotify family premium in a Google speaker. When I ask for an artist radio, or 'music like [artist name]' Spotify will play the artist radio mix or the 'This is [artist name]' playlist. This results in only songs by the artist. Is it possib...

Newbie

I'm using Spotify family premium in a Google speaker. When I ask for an artist radio, or 'music like [artist name]' Spotify will play the artist radio mix or the 'This is [artist name]' playlist. Thi...

786 Views

0 replies

4 likes

  • 786 Views
  • 0 replies
  • 4 likes

Artist text bugged

PlanPremiumCountry DeviceOnePlus 6 OxygenOS 9.0.3 Operating SystemOxygenOS 9.0.3 My Question or Issue Since my Spotify app updated to 8.4.89.515, I have noticed that a lot of the text when looking at an artist's page appears to be written over eachot...

Casual Listener

Plan Premium Country   Device OnePlus 6 OxygenOS 9.0.3   Operating System OxygenOS 9.0.3   My Question or Issue  Since my Spotify app updated to 8.4.89.515, I have noti...

Brunelicia

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Android Auto Unable to Browse albums on Spotify

PlanPremiumCountry USDeviceSamsung Galaxy Note 9Operating SystemAndroid OreoMy Question or IssueAndroid auto is unable to browse albums on spotify. This issue has been going along for quite a while. There were several updates which did not address th...

Casual Listener

Plan Premium Country  US Device Samsung Galaxy Note 9 Operating System Android Oreo My Question or Issue Android auto is unable to browse albums on spotify. This issue has been going al...

554 Views

0 replies

3 likes

  • 554 Views
  • 0 replies
  • 3 likes

Home page keeps showing the same song

For the last couple months the same "more like this song" has been on my home screen despite me not having listened to the song or the band more than maybe a single day way back. I'm wondering if there's a way to refresh the page or block the artist ...

Casual Listener

For the last couple months the same "more like this song" has been on my home screen despite me not having listened to the song or the band more than maybe a single day way back. I'm wondering if the...

BorealSunrise

Casual Listener

512 Views

2 replies

0 likes

  • 512 Views
  • 2 replies
  • 0 likes

Pop-up menu not loading on spotty connection

PlanPremiumCountryAustralia Device(Samsung Galaxy Note 4)Operating System(Android (Touchwiz) 6.0.1)My Question or IssueHow come the pop-up menu has to load every time there's an internet connection? Why is it quicker for me to turn my internet off so...

Casual Listener

Plan Premium Country Australia  Device (Samsung Galaxy Note 4) Operating System (Android (Touchwiz) 6.0.1) My Question or Issue How come the pop-up menu has to load every time there's a...

354 Views

0 replies

0 likes

  • 354 Views
  • 0 replies
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Offline mode on. Get thrown out. Can’t log back in. Try workaround. Lose all downloads.

@Community Managers This issue has been raised before, but it seems the threads aren’t monitored as nothing was ever done about it. See, it was marked as solved here https://community.spotify.com/t5/Accounts/can-t-log-in-because-it-says-i-m-offline/t...

Casual Listener

@Community Managers   This issue has been raised before, but it seems the threads aren’t monitored as nothing was ever done about it.  See, it was marked as solved here https://community....

tcorbin594

Casual Listener

762 Views

1 replies

0 likes

  • 762 Views
  • 1 replies
  • 0 likes