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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387783 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8043 Views

0 replies

7 likes

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Defaulting to unknown tracks

PlanPremiumCountry UKDeviceSamsung GalaxyOperating SystemAndroid My Question or Issue Every time i open spotify, it is set to play music from an album i have never heard of. It is doing it all of the time and is extremely irritating. Please help!

Casual Listener

Plan Premium Country  UK Device Samsung Galaxy Operating System Android   My Question or Issue  Every time i open spotify, it is set to play music from an album i have never ...

Brocarl

Casual Listener

347 Views

1 replies

0 likes

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Solved!!Superuser Contribution Playlist I don't know playing without me wanting it to.

For the last few nights when I've been playing my own music the album will change to this specific playlist which I have never played or seen before (playlist attached). It always starts with the first song in the playlist and if I pause or change th...

Casual Listener

For the last few nights when I've been playing my own music the album will change to this specific playlist which I have never played or seen before (playlist attached). It always starts with the fir...

Katerina

Spotify Legend

2087 Views

5 replies

0 likes

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Liking songs by using button in notification controller

PlanPremium (Student)Country PolandDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or Issue When I like songs from my daily mix by extending Spotify notification and pressing heart it is not added to my library, but if i like that song...

Newbie

Plan Premium (Student) Country  Poland Device Samsung Galaxy S6 Operating System Android 7.0   My Question or Issue  When I like songs from my daily mix by extendin...

712 Views

0 replies

2 likes

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One particular song keeps dissapearing from my playlist

PlanPremiumCountry IndonesiaDeviceAsus Zenfone Zoom SOperating SystemAndroid Oreo My Question or Issue I've saved a song called 'Sunflower' by Swae Lee ft. Post Malone, however it keeps dissapearing from my playlist as if I removed it, but I didn't. ...

Casual Listener

Plan Premium Country  Indonesia Device Asus Zenfone Zoom S Operating System Android  Oreo  My Question or Issue  I've saved a song called 'Sunflower' by Swae Lee ft. Post...

328 Views

0 replies

0 likes

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Delete some downloaded songs without Clearing the entire Saved Data?

Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

Casual Listener

  Hi, is there any way to delete only some of downloaded songs from my phone storage without clearing the entire Saved Data?

366 Views

0 replies

0 likes

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Solved!! I got 6 Daily Mixes on Spotify Lite but only 1 in the Spotify app (mobile and desktop)

PlanPremiumCountryIndonesia Operating SystemAndroid Lollipop & Windows 10 My Question or Issue I've had my premium plan since May last year, but I've just started using it around a month ago. On the "Made for You" section in the mobile app, there's b...

Casual Listener

Plan Premium Country Indonesia   Operating System Android Lollipop & Windows 10   My Question or Issue  I've had my premium plan since May last year, but I've just st...

bebekgulings

Casual Listener

1068 Views

1 replies

0 likes

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Can't see new Podcast Episodes in App

PlanPremiumCountryUSA DeviceSamsung Galaxy 8+Operating SystemAndroid Oreo 8.0.0 My Question or IssueI have been trying to play the latest episodes on certain podcasts; however, they don't show up in the app. I can see them when I view it in the web p...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy 8+ Operating System Android Oreo 8.0.0   My Question or Issue I have been trying to play the latest episodes on certain podcasts;...

sajayi88

Casual Listener

5116 Views

2 replies

5 likes

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Stops playing across echo speaker group

PlanPremiumCountry USADeviceGalaxy note 5 and 3 echoOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Music randomly stops playing across the speaker group. I have to push pause in the spotify app. Then play. Only plays for...

Casual Listener

Plan Premium Country  USA Device Galaxy note 5 and 3 echo Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Music randomly stops playing a...

2003emu

Casual Listener

319 Views

1 replies

0 likes

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Voice stopping problem

PlanPremium DeviceAsus zenfone 5 Operating SystemAndroid pie My Question or Issue Hello I have been having some a issue after update to Android 9.0 If have some notifications in "do not disturb" or in silence mode Spotify has stopping point in time H...

Casual Listener

  Plan Premium     Device Asus zenfone 5  Operating System Android pie   My Question or Issue  Hello I have been having some a issue after update to Android 9...

emmreunal

Casual Listener

303 Views

1 replies

0 likes

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No podcast option available

PlanPremiumCountry EgyptDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueThere is not a podcast option showing in browse or search even if I search for a podcast, is there any restrication on country or software, I don't have any app upd...

Newbie

  Plan Premium Country  Egypt Device OnePlus 6T Operating System Android 9   My Question or Issue There is not a podcast option showing in browse or search even if I search ...

322 Views

0 replies

2 likes

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Spotify Premium not working on Android (HTC Desire 12+)

PlanPremiumCountryCzech Republic Device(HTC Desire 12+) My Question or IssueMy premium account is not working on my Android phone, works completely fine on my computer. Please help.

Newbie

  Plan Premium Country Czech Republic   Device (HTC Desire 12+)   My Question or Issue My premium account is not working on my Android phone, works completely fine on my comp...

269 Views

0 replies

0 likes

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Audio options and offline listening not available in premium

PlanPremiumCountryGermany My Question or IssueI had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer audio options and the option to listen offline anymore (some other options hav...

Casual Listener

Plan Premium Country Germany     My Question or Issue I had to reinstall Spotify because of problems with spotify connect and my Sonos speakers. Now the Android app does not offer au...

266 Views

0 replies

0 likes

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Sort playlist error since update to android app ver. 8.4.84.874

PlanPremium DeviceSamsung Galaxy S8 Plus, Oppo F7, Samsung Note 8. Operating SystemAndroid Oreo 8.1. IssueSort playlist always displays descending results, no matter if we choose ascending, sort always displays descending, but if we close the current...

Newbie

Plan Premium   Device Samsung Galaxy S8 Plus, Oppo F7, Samsung Note 8.   Operating System Android Oreo 8.1.   Issue Sort playlist always displays descending results, no ...

282 Views

0 replies

0 likes

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Solved!!Superuser Contribution One Plus sharing issues

PlanPremiumCountryItalyDeviceOne Plus 6 A6003Operating SystemAndroid 9 (OxygenOS 9.0.2) My Question or IssueHi everybody, I've noticed that the "share" function of my mobile application does not work on my One Plus.When I try to share something on Fa...

Casual Listener

Plan Premium Country Italy Device One Plus 6 A6003 Operating System Android 9 (OxygenOS 9.0.2)   My Question or Issue Hi everybody,   I've noticed that the "share" function of m...

Katerina

Spotify Legend

674 Views

3 replies

0 likes

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completely different song plays in Android app

PlanFreeCountry USA DeviceMultipleOperating SystemAndroid, multiple My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I've never heard of, while displaying info for a song on my playlist. Weirdest thing is tha...

Newbie

Plan Free Country USA   Device Multiple Operating System Android, multiple     My Question or Issue when playing a playlist on shuffle Spotify will sometimes play a song I'...

266 Views

0 replies

0 likes

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Problema con la interfaz en mi cuenta premium

Compré Spotify premium e inicié sesión, pero me aparece la interfaz antigua:( y si cambio de cuenta, o pongo otra aparece la interfaz nueva, necesito que lo srreglen:(PlanPremiunCountry ChileDeviceMoro g6 playOperating SystemAndroid 8.0 No se me actu...

Newbie

Compré Spotify premium e inicié sesión, pero me aparece la interfaz antigua:( y si cambio de cuenta, o pongo otra aparece la interfaz nueva, necesito que lo srreglen:( Plan Premiun Country  ...

1190 Views

0 replies

7 likes

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How to save a Station???

Ok, I used to save stations and now I can't. It used to have a "save station" option. Please, help me!Ok, eu costumava salvar estações e agora não. Costumava ter a opção de salvar a estação. Por favor, me ajudem!PlanPremiumCountry BrazilDeviceSamsung...

Newbie

Ok, I used to save stations and now I can't. It used to have a "save station" option. Please, help me! Ok, eu costumava salvar estações e agora não. Costumava ter a opção de salvar a estação. Por fa...

824 Views

0 replies

9 likes

Radio
save
save station
station
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Volume goes up and down

Volume goes up and down when using headphones or bluetooth devices in my Samsung Galaxy J3PlanPremiumCountry BrazilDeviceSamsung Galaxy J3Operating SystemAndroid 5.1.1 My Question or Issue I'm not sure, but i think it only happens in downloaded music...

Newbie

Volume goes up and down when using headphones or bluetooth devices in my Samsung Galaxy J3 Plan Premium Country  Brazil Device Samsung Galaxy J3 Operating System Android 5.1.1   M...

441 Views

0 replies

0 likes

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Spotify app.

Plan Family premium plan CountryUSA DeviceMotorola Moto Z Driod I'm wondering if anyone else is having my issue. My issue and what I need help with is with the Spotify app on my Android phone. My information is listed above, what happens when I try t...

Newbie

  Plan  Family premium plan   Country USA   Device Motorola Moto Z Driod   I'm wondering if anyone else is having my issue. My issue and what I need help with is w...

365 Views

0 replies

0 likes

  • 365 Views
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