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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 847214 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 847214 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16198 Views
  • 3 replies
  • 0 likes
  • 16198 Views
  • 3 replies
  • 0 likes

Superuser Contribution Audio playback lag/stuttering

PlanPremiumCountry EstoniaDeviceOnePlus6Operating SystemAndroid 8.1.0 My Question or Issue Playback has lag behind every 15-40 seconds. I have installed latest updates for spotify and OS. Firstly I had problem with spotify crashing if I downloaded pl...

  • Newbie
  •   Plan Premium Country  Estonia Device OnePlus6 Operating System Android 8.1.0   My Question or Issue  Playback has lag behind every 15-40 seconds. I have installed lat...
  • SergioDavid
  • Roadie
  • 767 Views
  • 1 replies
  • 0 likes
  • 767 Views
  • 1 replies
  • 0 likes

Superuser Contribution Função "Músicas" foi removida!

PlanFreeCountry BrasilDeviceMotorola X2Operating SystemAndroid Marshmallow My Question or Issue Por que a função para tocar todas as músicas aleatoriamente das nossas seleções de artitas e álbuns foi removida? Era a principal função para o meu dia-a-...

  • Newbie
  • Plan Free Country  Brasil Device Motorola X2 Operating System Android Marshmallow   My Question or Issue  Por que a função para tocar todas as músicas aleatoriamente das...
  • SergioDavid
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Gif cover on android

Spotify Username21vhzuvkjgev4h3vcvmyrz3zyPlanPremiumCountry netherlandsDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 (nougat) My Question or IssueI saw a friend who had this cool feature of which he had a gif or at least a moving picture as...

  • Casual Listener
  • Spotify Username 21vhzuvkjgev4h3vcvmyrz3zy Plan Premium Country  netherlands Device Samsung Galaxy S6 Edge Operating System Android 7.0 (nougat)   My Question or Issue I saw a f...
  • bramvanabel
  • Casual Listener
  • 1046 Views
  • 5 replies
  • 0 likes
  • 1046 Views
  • 5 replies
  • 0 likes

Spotify - The destroyer of SD-cards?

So, I have been using spotify a long time, and I am very satisfied with all the songs and such. Unfortunatly, the technical, not so much. It all started with the storage being "corrupted" atleast once per week. Which means all my songs would suddenly...

  • Regular
  • So, I have been using spotify a long time, and I am very satisfied with all the songs and such. Unfortunatly, the technical, not so much.   It all started with the storage being "corrupted" at...
  • jjeeddss
  • Casual Listener
  • 5753 Views
  • 14 replies
  • 27 likes
  • Broken SD-card
    Corrupted offline songs
    Corruption of data
  • 5753 Views
  • 14 replies
  • 27 likes

Interface

PlanPremiumCountry TurkeyDevice(Samsung Galaxy s7 edge)Operating System(Android Oreo) My Question or Issue why app's interface have changed when I bought premium

  • Newbie
  • Plan Premium Country  Turkey Device (Samsung Galaxy s7 edge) Operating System (Android Oreo)   My Question or Issue   why app's interface have changed when I bought pre...
  • Joe
  • Community Legend
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Free] Shuffle problems

PlanFreeCountryFrance, Belgium and LuxembourgDeviceHuawei P8 liteOperating SystemEmui 4.0.3 Since I am using the free version of Spotify, I should now be able to stream playlists on shuffle only (except a handful of selected Spotify playlists) with t...

  • Casual Listener
  • Plan Free Country France, Belgium and Luxembourg Device Huawei P8 lite Operating System Emui 4.0.3   Since I am using the free version of Spotify, I should now be able to stream playlis...
  • FloDuc
  • Casual Listener
  • 356 Views
  • 2 replies
  • 0 likes
  • 356 Views
  • 2 replies
  • 0 likes

Problems with saving on SDcard/ Android Speicherprobleme

[German version below] Hello, I got the following problem on my android smartphone. After been logged out automaticly I couldn't sign in anymore because I used the offline mode. So I uninstalled spotify, downloaded it again and was able to sign back ...

  • Casual Listener
  • [German version below]   Hello,   I got the following problem on my android smartphone. After been logged out automaticly I couldn't sign in anymore because I used the offline mode. So ...
  • 336 Views
  • 0 replies
  • 0 likes
  • 336 Views
  • 0 replies
  • 0 likes

Stop videos from playing in playlists

How can I stop the videos from playing in playlists? Tracks keep stopping due to slow internet connection while I'm on the go which is very annoying. I have the playlist downloaded to my phone already.

  • Music Fan
  • How can I stop the videos from playing in playlists? Tracks keep stopping due to slow internet connection while I'm on the go which is very annoying. I have the playlist downloaded to my phone alread...
  • 350 Views
  • 0 replies
  • 1 likes
  • 350 Views
  • 0 replies
  • 1 likes

Offline Data not deletable

Hello, I downloaded some playlists and then reinstalled Spotify. Now the data is still on the SD card and I can't delete them. The folder is read-only so can't delete it manually.

  • Casual Listener
  • Hello,   I downloaded some playlists and then reinstalled Spotify. Now the data is still on the SD card and I can't delete them. The folder is read-only so can't delete it manually.
  • jjeeddss
  • Casual Listener
  • 371 Views
  • 5 replies
  • 0 likes
  • 371 Views
  • 5 replies
  • 0 likes

New update has removed Radio

The new Spotify update has removed the radio function for free users. Why? Someone please tell me there's a way to fix it!

  • Casual Listener
  • The new Spotify update has removed the radio function for free users. Why? Someone please tell me there's a way to fix it! 
  • SamaelSmiles
  • Regular
  • 6614 Views
  • 4 replies
  • 2 likes
  • 6614 Views
  • 4 replies
  • 2 likes

Solved!! Specific song wont play from local files downloaded onto phone!

PlanPremiumCountryCanadaDeviceSamsung on5 My Question or Issue I have used Local files a lot since ive gotten premium. Most of them work with little or no issues. Recently i added another track to the playlist that i download (Lens V2 ft. Travis Scot...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung on5  My Question or Issue  I have used Local files a lot since ive gotten premium. Most of them work with little or no issues. Recently i a...
  • jelkoo99
  • Casual Listener
  • 969 Views
  • 4 replies
  • 0 likes
  • 969 Views
  • 4 replies
  • 0 likes

Goodbye Spotify

I'm leaving Spotify today,I was a paid user for over 2 years and when I moved countries had to become a free user while my bank gave me a new card. I have been using the plattform for over 3 years total.And it's bad, the mobile app is slow and doesn'...

  • Music Fan
  • I'm leaving Spotify today, I was a paid user for over 2 years and when I moved countries had to become a free user while my bank gave me a new card. I have been using the plattform for over 3 years ...
  • karma_police_19
  • Music Fan
  • 633 Views
  • 1 replies
  • 1 likes
  • 633 Views
  • 1 replies
  • 1 likes

Solved!! Spotify randomly stops playing

Anyone recognize this; When listening to music (playlist, radio of after a search) Spotify stops playing. Sometimes it plays for 10 song, sometimes 4, it's just random. The progress bar continues but there's no sound. When I try to fast forward by dr...

  • Regular
  • Anyone recognize this; When listening to music (playlist, radio of after a search) Spotify stops playing. Sometimes it plays for 10 song, sometimes 4, it's just random. The progress bar continues but...
  • mir84
  • Regular
  • 115521 Views
  • 84 replies
  • 36 likes
  • 115521 Views
  • 84 replies
  • 36 likes

Can no longer sync local files to android device.

i have seen several threads on here about the same issue. however i have tried every solution from every thread and i still cant sync my local files to my android. i have tried disabling firewall, i have tried enabing network discovery, i have tried ...

  • Casual Listener
  • i have seen several threads on here about the same issue. however i have tried every solution from every thread and i still cant sync my local files to my android. i have tried disabling firewall, i ...
  • Joe
  • Community Legend
  • 556 Views
  • 1 replies
  • 1 likes
  • 556 Views
  • 1 replies
  • 1 likes

Songs deleted from a playlist still playing in shuffle mode

PlanPremiumCountry FinlandDeviceSamsung Galaxy S8Operating SystemAndroid As the title says, its playing songs that i have deleted recently

  • Regular
  • Plan Premium Country  Finland Device Samsung Galaxy S8 Operating System Android   As the title says, its playing songs that i have deleted recently
  • 252 Views
  • 0 replies
  • 1 likes
  • 252 Views
  • 0 replies
  • 1 likes

Playlist organized by artist album order is now organized by alphabetical artist song's order

PlanPremiumCountry BrasilDeviceMoto G5Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My playlist suddendly stopped being organized as It used to be, and I can't stand It anymoreI've already reinstalled the app and nothin...

  • Casual Listener
  • Plan Premium Country  Brasil Device Moto G5 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  My playlist suddendly stopped being organize...
  • LucasBonafini
  • Casual Listener
  • 734 Views
  • 4 replies
  • 2 likes
  • 734 Views
  • 4 replies
  • 2 likes

Solved!! listening to "liked" songs

How to you save-listen to songs you have thumbed up from the radio section?

  • Casual Listener
  • How to you save-listen to songs you have thumbed up from the radio section?
  • marcmallet
  • Newbie
  • 55556 Views
  • 10 replies
  • 0 likes
  • 55556 Views
  • 10 replies
  • 0 likes

Liked songs won't appear on my Favorites list

Hi! It seems like ever since Spotify updated its look, I've been having trouble adding new songs to my Favorites list; sometimes it'll show up, sometimes it doesn't. Furthermore, several songs I had in Favorites are no longer there.

  • Newbie
  • Hi! It seems like ever since Spotify updated its look, I've been having trouble adding new songs to my Favorites list; sometimes it'll show up, sometimes it doesn't. Furthermore, several songs I had ...
  • 1715 Views
  • 0 replies
  • 15 likes
  • 1715 Views
  • 0 replies
  • 15 likes

Solved!! Can't download using cellular

I want to download a song on Spotify, but when I press the download always appear the words: go to settings for download using cellular

  • Newbie
  • I want to download a song on Spotify, but when I press the download always appear the words: go to settings for download using cellular
  • andypolack
  • Casual Listener
  • 235059 Views
  • 34 replies
  • 6 likes
  • 235059 Views
  • 34 replies
  • 6 likes

[Android] Crash when adding favorite

PlanPremium CountryFrance DeviceHuawei Honor 8 Operating SystemAndroid 7.0 Spotify version:8.4.57.803 armV7 My Question or Issue Hi. Whenever i add a song as a favorite, the heart will normally get "filled". But if i go to my tracks, i don't see the ...

  • Newbie
  •   Plan Premium   Country France   Device Huawei Honor 8   Operating System Android 7.0   Spotify version: 8.4.57.803 armV7   My Question or Issue  ...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes