Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397185 Views

547 replies

35 likes

Account
Free
  • 397185 Views
  • 547 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8494 Views

0 replies

7 likes

  • 8494 Views
  • 0 replies
  • 7 likes

If music has background art, then the link to devices doesn't work properly

PlanPremiumCountrySweden DeviceSony Xperia XZ3 Operating SystemAndroid pie My Question or IssueWhen the music has full screen background art, either static image or video loop, then it's almost impossible to click on the link to devices on the bottom...

Casual Listener

Plan Premium Country Sweden  Device Sony Xperia XZ3  Operating System Android pie    My Question or Issue When the music has full screen background art, either static im...

276 Views

0 replies

1 likes

  • 276 Views
  • 0 replies
  • 1 likes

Solution to listen the same music on 2 places

My Question or IssueHello, I would like to listen to the same music at the same time in 2 rooms of my appartement. In one room I've on bluetooth enceinte and in the other one I've a nice hifi systeme where I can plug my phone or my computer.Any idea ...

Newbie

 My Question or Issue Hello,   I would like to listen to the same music at the same time in 2 rooms of my appartement. In one room I've on bluetooth enceinte and in the other one I've a ...

318 Views

0 replies

0 likes

  • 318 Views
  • 0 replies
  • 0 likes

Problems with sorting playlist A to Z since update

PlanPremiumCountry The NetherlandsDeviceOnePlus 5Operating SystemAndroid 8.1.0 My Question or IssueHi all! Since the Spotify Android-apps was updated recently, I can't sort playlists from A to Z anymore, it only sorts from Z to A for some reason. Thi...

Regular

Plan Premium Country  The Netherlands Device OnePlus 5 Operating System Android 8.1.0  My Question or Issue Hi all!   Since the Spotify Android-apps was updated recently, I ...

ArthurAntonides

Regular

998 Views

3 replies

1 likes

  • 998 Views
  • 3 replies
  • 1 likes

Something to try BMW Android Spotify connectivity issues

You need to downgrade your Spotify version to 8.4.77.779 not the latest one from the Play Store (then untick auto-update). I had the same issue on my brand new BMW and this fixed it. It now connects every time I get in the car perfectly.

Newbie

   You need to downgrade your Spotify version to 8.4.77.779 not the latest one from the Play Store (then untick auto-update). I had the same issue on my brand new BMW and this fixed it. It...

tikitourer

Newbie

1079 Views

1 replies

3 likes

  • 1079 Views
  • 1 replies
  • 3 likes

Galaxy Note 8 - Unable to Grab the Scroll Bar at Top by Triple Dots

PlanFree/PremiumCountry USADevice(Samsung Galaxy Operating System(Android 8.0.0 Oreo) My Question or IssueI have a Galaxy Note 8 and when I start scrolling on a playlist when the scroll bar appears and the three dots are next to it. I am unable to gr...

Regular

  Plan Free/Premium Country  USA Device (Samsung Galaxy 😎 Operating System (Android 8.0.0 Oreo)   My Question or Issue I have a Galaxy Note 8 and when I start scrolling on ...

687 Views

0 replies

0 likes

bug
bug android
bug report
bugs
  • 687 Views
  • 0 replies
  • 0 likes

Solved!! Alexa and Google playing at the same time

PlanFree/PremiumCountry Device(Google mini and alexa)Operating System(Android Pie) My Question or Issue I currently have 2 google home minis and a sonos one. Here is what I want to do. If I ask my google home mini to play spotify but my wife happens ...

Casual Listener

Plan Free/Premium Country   Device (Google mini and alexa) Operating System (Android Pie)   My Question or Issue  I currently have 2 google home minis and a sonos one. Here i...

konamon

Casual Listener

7588 Views

2 replies

0 likes

  • 7588 Views
  • 2 replies
  • 0 likes

Won't let me download music

Hi there, My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all.He has a Samsung Galaxy S9.Any tips on how to get this to start working would be appreciated!

Newbie

Hi there,   My partner has a premium subscription. He is able to skip through songs and has no ads however, he is not able to download music at all. He has a Samsung Galaxy S9. Any tips on h...

353 Views

0 replies

0 likes

  • 353 Views
  • 0 replies
  • 0 likes

What happened to the app??

I'm a Premium user with a Moto G5. The app just got a lot less useful:I have to restart my phone for Search to work.The album screen no longer lists the songs on the album.There is no Help feature within the app (not sure if this one is new or not).

Newbie

  I'm a Premium user with a Moto G5. The app just got a lot less useful: I have to restart my phone for Search to work. The album screen no longer lists the songs on the album. There is no ...

328 Views

0 replies

0 likes

  • 328 Views
  • 0 replies
  • 0 likes

Cant find how to mark the playlist to "Offlie sync"

Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching the listening device from my PC to Iphone with the so...

Casual Listener

Put some songs to my playlist from my computer since they are not on Spotify. They work all fine on my computer but they are not showing on my Iphone spotify, same playlist. When I tried switching th...

752 Views

0 replies

0 likes

  • 752 Views
  • 0 replies
  • 0 likes

There is no shuffle button

PlanFreeCountry AmericaOperating System Alcatel(android)My Question or Issue

Newbie

  Plan Free Country  America Operating System  Alcatel(android) My Question or Issue  

Billy-J

Spotify Star

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! Comment désactiver le filtre continu explicite

bonjour depuis peu cje ne peux plus ecoute de la musique avec sportify ou autre car alexa me dit que le filtre continu explicite est activé commeznt le desactivémerci

Newbie

bonjour  depuis peu cje ne peux plus ecoute de la musique avec sportify ou autre car alexa me dit que le filtre continu explicite est activé commeznt le desactivé merci

ciolx

Casual Listener

4472 Views

1 replies

0 likes

Android
  • 4472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast audio - playlist always returns to beginning

Hi! Concerning chromecast audio.... When I select to play some song in the middle of my selfmade spotify playlist, with the next song the player will always return to the beginning of the playlist, always starting from the beginning of the list forwa...

Casual Listener

Hi!   Concerning chromecast audio....   When I select to play some song in the middle of my selfmade spotify playlist, with the next song the player will always return to...

Arigoud

Music Fan

8085 Views

44 replies

6 likes

  • 8085 Views
  • 44 replies
  • 6 likes

Android audio extremely buggy

PlanPremiumCountry canDeviceEonon & Samsung S5 Why is the app so buggy when it comes to android car audio. I have all my playlists saved for ofline lisining. But i have to consistantly log in at least once a week, sometimes once a day. The playlist w...

Music Fan

  Plan Premium Country  can Device Eonon & Samsung S5     Why is the app so buggy when it comes to android car audio. I have all my playlists saved for ofline lisinin...

zrock2010

Music Fan

800 Views

4 replies

0 likes

  • 800 Views
  • 4 replies
  • 0 likes

Sync local songs on mobile doesn't work anymore

PlanPremiumCountryGermanyDeviceSamsung Galaxy A3 2017Operating SystemAndroid 8.0, Windows 10 My Question or Issue About a month ago I already synced a local song from my PC on my phone, I added the file to a playlist and made it offline available on ...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A3 2017 Operating System Android 8.0, Windows 10   My Question or Issue  About a month ago I already synced a local song from my...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes

Solved!! Filtering songs in playlists

PlanPremiumCountry NorwayDeviceGoogle Pixel XLOperating SystemAndroid Pie My Question or IssueBefore, I was able to filter/search for songs in my playlists by swiping down to the top of a playlist. I do not see the filter-field anymore, which is anno...

Casual Listener

Plan Premium Country  Norway Device Google Pixel XL Operating System Android Pie   My Question or Issue Before, I was able to filter/search for songs in my playlists by swiping do...

AeroZ

Composer

1637 Views

3 replies

0 likes

  • 1637 Views
  • 3 replies
  • 0 likes

App crashing on OnePlus 6T

PlanPremiumCountry IsraelDeviceOnePlus 6TOperating SystemAndroid 9 My Question or IssueHello fellow listeners.I bought a new phone about a week ago,as mentioned above,and while trying to listen to spotify via bluetooth in my car,or just a portable sp...

Visitor

  Plan Premium Country  Israel Device OnePlus 6T Operating System Android 9   My Question or Issue Hello fellow listeners. I bought a new phone about a week ago,as mentione...

user-removed

Not applicable

650 Views

1 replies

1 likes

  • 650 Views
  • 1 replies
  • 1 likes

Daily Mix 3 not working correctly

PlanPremiumCountryUK DevicePhone and tablet Operating System My Question or Issue Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a listof the artists in the playlist and the playlist is filled with songs Iwould never listen to! All...

Newbie

Plan Premium Country UK  Device Phone and tablet  Operating System     My Question or Issue  Hello! My Daily Mix 3 has got the name 'Daniel Miller' instead of a lis...

443 Views

0 replies

0 likes

  • 443 Views
  • 0 replies
  • 0 likes

shazam integration not working

PremiumSouth Korea (Australia originally)Device(LG V20)Operating System(Android Oreo Hi,So since last year my 'my shazam tracks' playlist hasnt been updatingDon't know when it happened but the Shazam app is no longer connectedWhen I try to connect it...

Newbie

Premium South Korea (Australia originally) Device (LG V20) Operating System (Android Oreo   Hi, So since last year my 'my shazam tracks' playlist hasnt been updating Don'...

888 Views

0 replies

6 likes

  • 888 Views
  • 0 replies
  • 6 likes

Spotify Connect and Yamaha RX-V485

PlanPremium SubscriptionCountry USA DeviceSamsung Galaxy S7, Yamaha RX-V485Operating SystemAndroid My Question or Issue My RX-V485 is not showing up on my Android phone. This use to work fine, now it does not.

Regular

Plan Premium Subscription Country  USA   Device Samsung Galaxy S7, Yamaha RX-V485 Operating System Android   My Question or Issue  My RX-V485 is not showing up on my An...

ArKo11

Casual Listener

9917 Views

14 replies

0 likes

  • 9917 Views
  • 14 replies
  • 0 likes

Wi-fi problems on OnePlus 6T

PlanPremiumCountrySpainDeviceOne Plus 6TOperating SystemAndroid 9 / OxygenOS 9.0.11 My Question or IssueSince a few spotify actualizations ago, the spotify app shows me that i´ve got no internet conection whenever im connected to wi-fi. It just occur...

Newbie

Plan Premium Country Spain Device One Plus 6T Operating System Android 9 / OxygenOS 9.0.11   My Question or Issue Since a few spotify actualizations ago, the spotify app shows me that ...

476 Views

0 replies

1 likes

Wi-Fi
  • 476 Views
  • 0 replies
  • 1 likes