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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118794 Views

27 replies

4 likes

  • 118794 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239629 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239629 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600509 Views

79 replies

3 likes

  • 600509 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492943 Views

581 replies

42 likes

Account
Free
  • 492943 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify App for Android

PlanPremiumCountry DeviceSamsungGalaxy A5 Operating SystemAndroid 8.0 My Question or Issue My Spotify app has been crashing down since a week. I need about 10 tries to open the app.I had already updated the app during that time but it is still lackin...

Newbie

  Plan Premium Country   Device SamsungGalaxy A5  Operating System Android 8.0   My Question or Issue  My Spotify app has been crashing down since a week. I need a...

Jemi

Spotify Legend

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Songs re-downloading

Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn the phone on, causing my phone to slow down until I...

Newbie

Everytime I turn on my phone, the songs in my library re-download. Normally, I store my spotify music data on my SD card, but Spotify downloads all my music data into my internal storage when I turn ...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

[Broken] - Playlists on Android no longer named correctly

Just take a look at this old post which is locked for no reason as the issue has never been fixed. https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlists/td-p/3565163 I've tried contacting all social media accoun...

Regular

Just take a look at this old post which is locked for no reason as the issue has never been fixed.   https://community.spotify.com/t5/Android/Why-does-Spotify-now-force-me-to-name-new-playlist...

533 Views

0 replies

0 likes

Android App
Playlists
  • 533 Views
  • 0 replies
  • 0 likes

My phone don't synchronise locals files in my computer

PROBLEM SOLVED PlanPremiumCountry FranceDeviceSamsung Galaxy S6 EdgeOperating SystemAndroid 7.0 Hi,I use frecently locals files downloaded from YouTube in .mp3 on my computer because the sounds aren't in Spotify. These locals files were synchronised ...

Newbie

PROBLEM SOLVED   Plan Premium Country  France Device Samsung Galaxy S6 Edge Operating System Android 7.0   Hi, I use frecently locals files downloaded from YouTube in .mp3&...

315 Views

0 replies

0 likes

  • 315 Views
  • 0 replies
  • 0 likes

Spotify starts playing on my phone when it connects to my cars bluetooth!

Plan PremiumFree/PremiumCountry NorwayDeviceHuawei P20 ProOperating SystemAndroid 8 and 9 My Question or Issue I just want to know WHY spotify starts up and playing automatically when my phone connects to my car!? Even if i dont listen to my aux inpu...

Casual Listener

Plan  Premium Free/Premium Country  Norway Device Huawei P20 Pro Operating System Android 8 and 9   My Question or Issue  I just want to know WHY spotify starts up an...

Alpejohn

Casual Listener

1168 Views

1 replies

5 likes

  • 1168 Views
  • 1 replies
  • 5 likes

Filtering Songs in a Playlist - Swipe Down Filter vs "Find in Playlist" Menu Option

PlanPremiumCountry USADeviceGoogle Pixel 2Operating SystemAndroid 9 Pie To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swipe down to access a song filter rather than having to press the three dot menu and scro...

Regular

  Plan Premium Country  USA Device Google Pixel 2 Operating System Android 9 Pie   To filter/find songs in a playlist, I'd like to start a vote to reinstate the option to swi...

549 Views

0 replies

2 likes

  • 549 Views
  • 0 replies
  • 2 likes

so is there a reason why spotfiy decided to screw over free users ?

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like this for almost a year and they are not fixing this ...

Roadie

Such as removing features like the queue, proper shuffling, and song sorting to the premium app and just spit in the free users faces by giving them a unfunictional piece of garbage? it's been like t...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Can't change storage location

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me change it. How can I fix this?

Casual Listener

Spotify takes up a lot of GB on my phone (Samsung Galaxy s7), and I want to change the storage location. When I try to change the location from my device's storage to the SD card it won't let me chan...

Aase_Tokvam

Casual Listener

538 Views

1 replies

0 likes

Android
Other
  • 538 Views
  • 1 replies
  • 0 likes

App problem

Plan:PremiumCountry: Germany DeviceSamsung Galaxy s nine plus Operating System(Android) My Question or Issue My app is stopping most of the time.

Visitor

Plan:Premium Country: Germany    Device Samsung Galaxy s nine plus  Operating System (Android)   My Question or Issue  My app is stopping most of the time. 

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
  • 0 likes

I can't add station

PlanPremiumCountrySwedenDeviceXiaomiOperating System(Android Oreo) My Question or IssueI used to be able to add new station, which will appear at "your library" - "station". But I forget about this function for a long time. Recently I want to add a n...

Regular

Plan Premium Country Sweden Device Xiaomi Operating System (Android Oreo)   My Question or Issue I used to be able to add new station, which will appear at "your library" - "station". ...

628 Views

0 replies

0 likes

  • 628 Views
  • 0 replies
  • 0 likes

Songs on a downloaded playlist are no longer showing up as downloaded when viewing the song's album.

PlanPremiumCountryUSA DeviceGoogle Pixel 2Operating SystemAndroid 9 PIe Previous behavior:-When listening to an album from the album view, I add a song I like to a downloaded playlist. -The added song would then get the downloaded symbol (green circl...

Regular

  Plan Premium Country USA  Device Google Pixel 2 Operating System Android 9 PIe   Previous behavior: -When listening to an album from the album view, I add a song I like to...

581 Views

0 replies

3 likes

  • 581 Views
  • 0 replies
  • 3 likes

Difference between Free and Premium account

Hello. I started with free account today. I added some nice songs with heart icon and blocked some i dont like with minus icon. I thought it is a nice app and i buyed Premium. Then everything changed. Menu of Spotify looks much different and i cant f...

Regular

Hello. I started with free account today. I added some nice songs with heart icon and blocked some i dont like with minus icon. I thought it is a nice app and i buyed Premium. Then everything changed...

Piotrek052

Regular

4818 Views

6 replies

0 likes

  • 4818 Views
  • 6 replies
  • 0 likes

(BRASIL) Aplicativo nao conecta.

Ola, estou com problemas para conectar. O aplicativo simplesmente parou de funcionar, fiz todo o procedimento padrao de limpar o cache, reinstalar o aplicativo, ate mesmo mudar de senha. Ainda assim, nao conecta pelo Facebook, nem por e-mail (aparece...

Newbie

    Ola, estou com  problemas para conectar. O aplicativo simplesmente parou de funcionar, fiz todo o procedimento padrao de limpar o cache, reinstalar o aplicativo,  ate mesmo ...

1821 Views

0 replies

1 likes

Nao conecta
  • 1821 Views
  • 0 replies
  • 1 likes

Samsung phone can't see my samsung smart tv. Wife's apple phone does without issue...

PlanPremiumCountry CanadaDeviceSamsung Galaxy 9 plus Android Oreo My Question or Issue Why cant I connect but my wife's iphone can?

Newbie

Plan Premium Country  Canada Device Samsung Galaxy 9 plus   Android Oreo   My Question or Issue  Why cant I connect but my wife's iphone can?

450 Views

0 replies

0 likes

Connect
galaxy 9
Smart TV
  • 450 Views
  • 0 replies
  • 0 likes

Where's the "Import" option on Spotify settings [Android]

I've searched a lot but all questions out there are about anything but this/are too outdated. I got a Samsung J8 and when I open "My Library" -> Settings -> Import your songs, I can normally listen to them, add to my playlist, etcetera.However, my ot...

Newbie

I've searched a lot but all questions out there are about anything but this/are too outdated.   I got a Samsung J8 and when I open "My Library" ->  Settings -> Import your songs, I ...

635 Views

0 replies

0 likes

Android
local
Mobile
  • 635 Views
  • 0 replies
  • 0 likes

"Direct Play Only for Premium" - But I already have it?

Hello! I have a premium account. It used to be possible to direct play a song or artist via Google Assistant and Android Auto, when connected to my Mazda. Now, Google replies with "Direct play is only availible to premium subscribers of Spotify." Not...

Visitor

Hello!  I have a premium account. It used to be possible to direct play a song or artist via Google Assistant and Android Auto, when connected to my Mazda. Now, Google replies with "Direct play...

517 Views

0 replies

1 likes

  • 517 Views
  • 0 replies
  • 1 likes

How to keep the Spotify notification in the notification screen

PlanPremiumCountry France DeviceSamsung Galaxy S9 Operating SystemAndroid Pie My Question or IssueHow to keep the Spotify notification permanently in the notification screen. Because the homescreen widget requires this to work properly. Thanks

Visitor

Plan Premium Country  France  Device Samsung Galaxy S9  Operating System Android Pie   My Question or Issue How to keep the Spotify notification permanently in the notif...

533 Views

0 replies

0 likes

  • 533 Views
  • 0 replies
  • 0 likes

Queueing issues, Spotify crashing (new update: version 8.4.89.515)

PlanPremiumCountry USADeviceMoto g6 PlayOperating SystemAndroid Oreo My Question or Issue Trying to add an album to the queue (no issues before this update). I can add an album or song to queue if it's among the most recent of the artist's albums, bu...

Newbie

  Plan Premium Country  USA Device Moto g6 Play Operating System Android Oreo   My Question or Issue  Trying to add an album to the queue (no issues before this up...

the7thdarkness

Newbie

1217 Views

2 replies

3 likes

  • 1217 Views
  • 2 replies
  • 3 likes

Unable to block artist or song from Discover Weekly / Release Radar / Daily Mix

PlanPremiumCountryUSA DeviceGoogle Pixel 3Operating SystemAndroid P My Question or Issue In all auto-generated playlists, there are songs that come up that have a different player interface than the normal one. This interface has larger album artwork...

Music Fan

Plan Premium Country USA  Device Google Pixel 3 Operating System Android P   My Question or Issue  In all auto-generated playlists, there are songs that come up that have a d...

624 Views

0 replies

3 likes

  • 624 Views
  • 0 replies
  • 3 likes

Re-downloading music

PlanPremiumCountry UKDeviceSony Xperia XZ1Operating SystemAndroid Pie My Question or IssueFor some reason Spotify re-downloaded all my downloaded songs this morning - no idea why - just wondering if this indicated a problem of some sort.

Newbie

Plan Premium Country  UK Device Sony Xperia XZ1 Operating System Android Pie   My Question or Issue For some reason Spotify re-downloaded all my downloaded songs this morning - no...

Brunelicia

Community Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes