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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7082 Views

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7 likes

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Superuser Contribution Amazon Alexa Spotify account plays on other devices

PlanFamilyCountry CanadaDeviceGalaxy Note 8, Amazon Alexa, Android AutoOperating SystemAndroid Oreo, Android Auto 3.7.584044-release My Question or Issue When I play Spotify through my phone and my daughter does "Spotify Connect" for Amazon Alex, my ...

Newbie

Plan Family Country  Canada Device Galaxy Note 8, Amazon Alexa, Android Auto Operating System Android Oreo, Android Auto 3.7.584044-release   My Question or Issue  When I pla...

Guido

Spotify Legend

1893 Views

1 replies

0 likes

  • 1893 Views
  • 1 replies
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Playlist sorting on Galaxy Watch

PlanPremiumCountryUSA DeviceSamsung Watch My Question or Issue Just got the Samsung Galaxy Watch specifically for offline Spotify music. But I can't organize how my songs are listed (artist, song title, etc.). Am I missing a setting somewhere? This s...

Regular

Plan Premium Country USA    Device Samsung Watch   My Question or Issue  Just got the Samsung Galaxy Watch specifically for offline Spotify music. But I can't organize ho...

Wkp82

Regular

1650 Views

1 replies

2 likes

  • 1650 Views
  • 1 replies
  • 2 likes

Spotify App "Added on" timestamps

PlanPremiumCountryNorwayDeviceSamsung Galaxy 9+Operating SystemAndroid OreoMy Question or Issue Hello! Could not find that this had been mentioned before, but would it be a chance to add a small info line under the track name for our playlists - with...

Newbie

Plan Premium Country Norway Device Samsung Galaxy 9+ Operating System Android Oreo My Question or Issue   Hello! Could not find that this had been mentioned before, but would it b...

820 Views

0 replies

1 likes

Android
timestamp
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Can't hide songs

PlanFreeCountry MalaysiaDeviceHuawei nova 2iOperating SystemAndroid Oreo My Question or Issue I can't hide any songs neither unhiding any songs now. Does this means that I have reached the max limit or what? I currently have 415 hidden songs and 0 hi...

Casual Listener

Plan Free Country  Malaysia Device Huawei nova 2i Operating System Android Oreo   My Question or Issue  I can't hide any songs neither unhiding any songs now. Does this ...

ryen_68

Casual Listener

776 Views

1 replies

0 likes

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  • 1 replies
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There is no option to share to Instagram stories

PlanPremiumCountryIndonesiaDevice(Honor 9 Lite)Operating System(Android Oreo 8.0) My Question or Issue I have latest spotify and instagram app, but the option to share to instagram story not found

Newbie

Plan Premium Country Indonesia Device (Honor 9 Lite) Operating System (Android Oreo 8.0)   My Question or Issue  I have latest spotify and instagram app, but the option to share t...

693 Views

0 replies

0 likes

Bug Sharing
Instagram Stories
  • 693 Views
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LG and Equalizer revisited

PlanPremiumCountry NorwayDeviceLG K10 (2017)Operating SystemAndroid NougatMy Question or IssueI have recently used a Nokia 7 plus for playing music from Spotify. Great sound quality when adjusting the equalizer to match my earphones. Now I use an LG ...

Newbie

 Plan Premium Country  Norway Device LG K10 (2017) Operating System Android Nougat My Question or Issue I have recently used a Nokia 7 plus for playing music from Spotify. Great so...

427 Views

0 replies

0 likes

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Offline tracks added on Desktop play at double speed in Android App

PlanPremiumCountrySpainDeviceLG K7Operating SystemAndroid 5.1 My Question or IssueAbout a month ago I purchased a Premium for Students plan. In my playlists I have a large number of offline songs that I added from the Desktop application, and they pl...

Newbie

Plan Premium Country Spain Device LG K7 Operating System Android 5.1   My Question or Issue About a month ago I purchased a Premium for Students plan. In my playlists I have a large nu...

beckishort

Newbie

370 Views

1 replies

1 likes

  • 370 Views
  • 1 replies
  • 1 likes

Cannot disable "New album" modal notification

PlanPremiumCountryUKDevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueInfrequently, when I launch Spotify, I'm presented with a modal alert for a new album. I don't want these notifications (they are usually not something I care about - r...

Casual Listener

Plan Premium Country UK Device Pixel 2 XL Operating System Android 9   My Question or Issue Infrequently, when I launch Spotify, I'm presented with a modal alert for a new album. I don...

444 Views

0 replies

2 likes

  • 444 Views
  • 0 replies
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Solved!! Cannot exit advertising settings

PlanPremiumCountryUK DevicePixel 2 XLOperating SystemAndroid 9 My Question or IssueClicking on the "Spotify Ad Partner Preferences" button opens a browser window in the default browser (in this instance Chrome). Changing these settings is fine. Howev...

Casual Listener

Plan Premium Country UK   Device Pixel 2 XL Operating System Android 9   My Question or Issue Clicking on the "Spotify Ad Partner Preferences" button opens a browser window in th...

Mantisentil

Community Legend

557 Views

1 replies

0 likes

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  • 1 replies
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Starred songs list

PlanPremiumCountry South AfricaDeviceSamsung Galaxy S6Operating SystemAndroid Oreo My Question or Issue How do I access the list of my starred songs on my phone ?

Newbie

Plan Premium Country  South Africa Device Samsung Galaxy S6 Operating System Android Oreo   My Question or Issue  How do I access the list of my starred songs on my phon...

Mantisentil

Community Legend

291 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Daily mix nao aparece no app

Comprei o premium recentemente so por causa do recurso. Mas ele nao aparece no app "oficial" instalei a versao lite e la aparece o daily mix. Ajudem. No lite nao da pra adiatar msc.

Casual Listener

Comprei o premium recentemente so por causa do recurso. Mas ele nao aparece no app "oficial" instalei a versao lite e la aparece o daily mix.  Ajudem. No lite nao da pra adiatar msc. 

350 Views

0 replies

0 likes

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Cannot remove songs from Spotify Library anymore

DeviceNokia 7 PlusOperating SystemAndroid Pie I cannot remove downloads or songs in general from my library over the last 2 weeks. This is for both podcasts and music. Despite multiple attempts, everything stays on in my library which is eating into ...

Newbie

  Device Nokia 7 Plus Operating System Android Pie   I cannot remove downloads or songs in general from my library over the last 2 weeks. This is for both podcasts and music. Despite ...

shimpooky

Newbie

725 Views

1 replies

0 likes

Android
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Chromecast pausing very frequently

PlanPremiumCountry CanadaDeviceChromecast My Question or Issue Hi, I was going crazy, Spotify starting pausing very frequently when playing Spotify about 2 weeks ago. I have lost countless hours changing settings on my wifi access point, swapping rou...

Casual Listener

Plan Premium Country  Canada Device Chromecast   My Question or Issue  Hi, I was going crazy, Spotify starting pausing very frequently when playing Spotify about 2 weeks ago.&n...

480 Views

0 replies

3 likes

  • 480 Views
  • 0 replies
  • 3 likes

Spotify stuck on spinner in Android Auto

PlanPremiumCountryUnited StatesDeviceOnePlus 6TOperating SystemAndroid 9 Pie My Question or Issue I've been experiencing a rather annoying issue where anytime I open Spotify in Android Auto it just shows the loading spinner and never actually fully l...

Regular

Plan Premium Country United States Device OnePlus 6T Operating System Android 9 Pie   My Question or Issue   I've been experiencing a rather annoying issue where anytime I open S...

shogun168

Regular

731 Views

3 replies

0 likes

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  • 3 replies
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Podcast greyed out and says it's unavailable but can be downloaded and played

PlanPremiumCountry DeviceMoto G5 plusOperating SystemAndriod Oreo On podcast section some are greyed out but I can download and play by choosing the download option from the sub menu. If I just choose play it says its unavailable for some reason. Doe...

Regular

  Plan Premium Country   Device Moto G5 plus Operating System Andriod Oreo   On podcast section some are greyed out but I can download and play by choosing the download optio...

1221 Views

0 replies

0 likes

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App crahses constantly

PlanPremiumCountryGermany DeviceSamsung Galaxy A3 (2017))Operating SystemAndroid My Question or Issue Hi everyone! Whenever I the App on my mobile, i takes a very long time (even though the connection to the internet is very good) to load the menu. E...

Newbie

Plan Premium Country Germany   Device Samsung Galaxy A3 (2017)) Operating System Android   My Question or Issue  Hi everyone!   Whenever I the App on my mobile, i tak...

423 Views

0 replies

1 likes

  • 423 Views
  • 0 replies
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Shuffle only playing from the last couple albums I've added

Hi, I have a saved library of a couple thousand songs, but lately I noticed that when I play it on shuffle, it only plays songs from the last couple albums I've added. It's incredibly frustrating. PlanPremiumCountry CandaaDeviceSamsung Galaxy S9Opera...

Casual Listener

Hi, I have a saved library of a couple thousand songs, but lately I noticed that when I play it on shuffle, it only plays songs from the last couple albums I've added. It's incredibly frustrating.&nb...

Mantisentil

Community Legend

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
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What happened to browse moods and genre page in search

Spoiler (Highlight to read) PlanFreeCountry South africaDevice(Samsung galaxy tab A )Operating System(Android.) My Question or IssueI dont know if they did it on perpose or if my spotify is acting up but i rember that when i went to search there wher...

Casual Listener

          Plan Free Country  South africa Device (Samsung galaxy tab A ) Operating System (Android.)   My Question or Issue I dont know if they did i...

TommyB83

Newbie

1548 Views

1 replies

0 likes

genres
moods
Search
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Bad Sound Quality

I have a Spotify premium account and I've noticed ever since I had it, my sound quality when I'm in data has gone down. My downloaded music plays just fine, it's just when I'm on data. I have a Pixel 2 phone if anyone needs to know.

Newbie

I have a Spotify premium account and I've noticed ever since I had it, my sound quality when I'm in data has gone down. My downloaded music plays just fine, it's just when I'm on data. I have a Pixel...

Mantisentil

Community Legend

1150 Views

1 replies

0 likes

  • 1150 Views
  • 1 replies
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Spotify Crashes when using "Add Songs"

PlanPremiumCountry USADevicePixel 2Operating SystemAndroid My Question or Issue On mobile, when I hit "add songs" on a playlist, it works until I try to search for music, at which point it seems to crash.

Newbie

Plan Premium Country  USA Device Pixel 2 Operating System Android   My Question or Issue  On mobile, when I hit "add songs" on a playlist, it works until I try to search for ...

392 Views

0 replies

3 likes

  • 392 Views
  • 0 replies
  • 3 likes