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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Hi, since last week i have a samsung gear fit 2 pro. I have a spotify premium account but when i try to do the facebook login and i write email(i have also tried the username) and password it says “login failed”. I have read other similar message but...
When I import my music to Spotify on my phone, the app stops working and I can't open it so I always have to reinstall. I can still listen to everything on my laptop though.Thanks in advance
Can only swipe left or right on a song 2-3 times before the screen locks and I can't swipe to the next song. Shuffling then unshuffling resets the issue, but still leaves me with only 2-3 swipes.
some playlist titles are gray so impossible to listenPlan PrimePays france Dispositif Samsung Galaxy note 8 Ma question ou mon problème
My Question or Issue: The Data Saver toggle causes EVERY song in EVERY list to be grayed out permanantly (on the Galaxy S4, at least). I accdentally activated this, and every song was wiped. Who designed this and why would you allow such a failure of...
PlanPremiumCountry FranceDeviceSamsung galaxy A5 2017Operating SystemAndroid 8My Question or IssueI don't know if my problem is localized but i have this one since 2 phones so i think is global, So my problem is this one : Why spotify don't know how ...
My Question or IssueHello, I am using spotify on a samsung S8. I recently got a new bluetooth speaker but when I connect it my music skips through songs after a few seconds. I have uninstalled spotify and reinstalled it and it still wont work proper....
Hey all, Since the last update (maybe, but I can't guarantee, in any case, it's recent), the equalizer option is gone from the settings, I can't find it anywhere.Spotify version: 8.4.66.733 armV7Android version: 8.1.0 (OxygenOS 5.1.9)Phone model: One...
PlanStudent Country DeviceSamsung Galaxy S9+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I wasn't really sure where to put this. I recently upgraded from an iPhone to a Samsung Galaxy S9+. For a while, I've been just f...
I'm on the Google Pixel running Android P Beta and an LG G3 running Android 4I don't know how to describe my issue in words so I'll link this video I recorded instead https://youtu.be/28pJmobZDG0
PlanFreeCountry UKDeviceSamsung S7 EdgeOperating SystemAndroid My Question or Issue Hello folks, I'm new to this streaming malarky and I'm not a spring chicken either, I'm 52 years old. I've just got a ChromeCast Audio. When I play a track in Spotify...
PlanNormalCountry DEOperating SystemAndroid 5 (small Phone) My Question or Issue There is no album list any more in an artist profile. I cannot listen to a whole album. No premium but shuffling is acceptable for me. Once this worked.
PlanPremiumCountry DeviceLG G 6Operating SystemAndroid 7 My Question or Issue Since about July (1 month) i have an issue regarding spotify. I play a playlist of mine (sometimes downloaded sometimes not) and after some songs it stopps. Very often the ...
PlanPremiumCountry ColombiaDeviceSamsung Galaxy J5 PrimeOperating SystemAndroid (7.0)My Question or IssueI haven't got the new design (I have tried everything but nothing seems to work)
Device: P20 pro My Question or Issue I've recently bought a new phone with the latest version of Android. I regularly use Waze and Spotify at the same time but I've noticed that since the change the lock screen notification of 'Waze is connected' is ...
Spotify is switch song in the middle to random song. When i play an album on my Android Device Spotify stop the song in the middle and plays a random song. Also this song didn't end and Its happen agine. I logged out in all of my Spotifys Devices, it...
My Question or Issue I just switched my iPhone to Samsung S8. I have a premium account that I pay monthly. I got my new phone on Saturday and downloaded the Spotify app on it but it did not show my playlists. So I went to both my iPhone and Samsung t...
PlanPremiumCountryUK DeviceHTC U ULTRAOperating SystemAndroid My Question or IssueI'm trying to delete the songs I have saved onto my device, as I want to redownload them at a higher quality.Everywhere I look on the internet it says I can scroll to t...
PlanFreeCountry ThailandDeviceSamsung Galaxy Mega 6.3 GT I-9200Operating SystemAndroid 4.4.2 Kitkat Question or Issue I use spotify in android phone and select artist to add song but the artist which I select their album cannot play full song but in ...
JUst spent 30 minutes adding albums and songs to queue. Checked queue and it had all these next tracks listed. Then i played a song from my favorites, clicked on that top right icon to view queue and it’s missing all songs i added. Now it shows that ...