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Android

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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 852064 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 852064 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17660 Views
  • 3 replies
  • 0 likes
  • 17660 Views
  • 3 replies
  • 0 likes

Solved!! Volume fluctuation during track

PlanPremiumCountry GermanyDeviceLG G5Operating SystemAndroid 7.0 My Question or Issue This morning when I started playing spotify on my phone I noticed that the volume was going from loud to soft very quickly within tracks. I tried a few songs by dif...

  • Casual Listener
  • Plan Premium Country  Germany Device LG G5 Operating System Android 7.0   My Question or Issue  This morning when I started playing spotify on my phone I noticed that the vol...
  • Loxer
  • Spotify Star
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
  • 0 likes

Unresponsive App Bug

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy s7Operating SystemAndroid Oreo 8.0.0 I've had this issue where my Spotify app seemingly breaks down entirely for a while now but it seems to be happening more frequently. The most common issue I've...

  • Visitor
  • Plan Premium Country United Kingdom Device Samsung Galaxy s7 Operating System Android Oreo 8.0.0     I've had this issue where my Spotify app seemingly breaks down entirely f...
  • Loxer
  • Spotify Star
  • 300 Views
  • 1 replies
  • 1 likes
  • 300 Views
  • 1 replies
  • 1 likes

[Music] Stop Playback after a Track

I'm having problems with spotty on my android phone. After I play music for awhile and close the app and reopen it. I play a song and the music wont play anymore. It will still show playing but I get no sound. I have tried the app on different phones...

  • Newbie
  • I'm having problems with spotty on my android phone.   After I play music for awhile and close the app and reopen it.   I play a song and the music wont play anymore.  It wil...
  • Loxer
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Trouble

Plan: PremiumCountry: United states Device: ZTE BLADE MAX 3Operating System: ANDRIOD Ive had this issue for a while and basically, no matter what I do or try, I cant seem to make a playlist and have it say it's made by me. Its always got this long st...

  • Newbie
  • Plan: Premium Country: United states    Device: ZTE BLADE MAX 3 Operating System:  ANDRIOD   Ive had this issue for a while and basically,  no matter what I do or ...
  • Alfredo
  • Roadie
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting to random phones

My Question or Issue Ive been having a issue where im playing my music and then it would jump to some random phone while i was home so i would just switch back and go to private mode or go off line but today i was driving down the highway jamming to ...

  • Newbie
  • My Question or Issue  Ive been having a issue where im playing my music and then it would jump to some random phone while i was home so i would just switch back and go to private mode or go off...
  • Alfredo
  • Roadie
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't share playlist to Instagram stories. Option isn't appearing after pressing share

Plan/Premium Country DeviceSamsung S7Operating SystemAndroid 8.0.0 My Question or Issue

  • Newbie
  • Plan /Premium  Country   Device Samsung S7 Operating System Android 8.0.0   My Question or Issue  
  • Alfredo
  • Roadie
  • 1771 Views
  • 1 replies
  • 6 likes
  • 1771 Views
  • 1 replies
  • 6 likes

Superuser Contribution Downloaded songs get deleted.

PlanPremiumCountryGermanyDeviceSamsung Galaxy S7Operating SystemAndroid Oreo My Question or Issue Before the last update, I had downloaded about 3300 songs. Suddenly all of them were deleted, so I tried downloading them again. It didn't work because ...

  • Newbie
  • Plan Premium Country Germany Device Samsung Galaxy S7 Operating System Android Oreo   My Question or Issue  Before the last update, I had downloaded about  3300 songs. S...
  • Alfredo
  • Roadie
  • 2754 Views
  • 1 replies
  • 0 likes
  • 2754 Views
  • 1 replies
  • 0 likes

Superuser Contribution My local files wont synchronize

PlanPremiumCountry FranceDeviceSamsung A5 2017Operating SystemAndroid Oreo My Question or Issue Hello, I just added some files with my computer into two playlists to get them on my Android device. But, When I want to synchronize them to be able to li...

  • Newbie
  • Plan Premium Country  France Device Samsung A5 2017 Operating System Android Oreo   My Question or Issue   Hello,    I just added some files with my compute...
  • Alfredo
  • Roadie
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution Browse and radio errors

PlanPremiumCountry AustraliaDeviceNokia 6Operating System(Android Oreo) My Question or IssueI'm unable to access browse or radio on the app. When I try and access any radio stations I get an error saying radio is not available and when I go to browse...

  • Newbie
  • Plan Premium Country  Australia Device Nokia 6 Operating System (Android Oreo)   My Question or Issue I'm unable to access browse or radio on the app.    When I t...
  • Alfredo
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist songs greyed out and not available

I have a Spotify Premium account and over the years have created a number of Playlists. A number of my older playlists however are now greyed out, majority of songs in them are greyed out with others still available. I have reset my phone, Samsung S8...

  • Regular
  • I have a Spotify Premium account and over the years have created a number of Playlists.  A number of my older playlists however are now greyed out, majority of songs in them are greyed out with ...
  • SergioDavid
  • Roadie
  • 483 Views
  • 3 replies
  • 0 likes
  • 483 Views
  • 3 replies
  • 0 likes

Old version of the app

Hello. I've got a problem with my app. I've made the update but I still have the old version of the app with my premium account but not with a freemium account. Thanks for your help.

  • Newbie
  • Hello. I've got a problem with my app. I've made the update but I still have the old version of the app with my premium account but not with a freemium account. Thanks for your help. 
  • Loxer
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Spotify stops playing music randomly

PlanPremiumCountry FinlandDevicehuawei y7 2017Operating Systemandroid My Question or Issue How do you fix this?

  • Newbie
  • Plan Premium Country  Finland Device huawei y7 2017 Operating System android   My Question or Issue  How do you fix this? 
  • Loxer
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random playlist played (that I've never played before)

Premium.Samsung s7 android 7.0. My Question or IssueI use Sleep as Android as my alarm clock launching Spotify to play my current playlist which I set the night before. In the morning it adds some random playlist. Even it it does play my chosen playl...

  • Newbie
  • Premium. Samsung s7 android 7.0.   My Question or Issue I use Sleep as Android as my alarm clock launching Spotify to play my current playlist which I set the night before.   In the m...
  • Alfredo
  • Roadie
  • 673 Views
  • 1 replies
  • 4 likes
  • 673 Views
  • 1 replies
  • 4 likes

App de Spotify reinicia mi teléfono

Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla.PlanPremiumCountry MéxicoDeviceNokia 5Operating SystemAndroid Oreo My Question or Issue La app de Spotify reunixir mi teléfono.

  • Visitor
  • Cada que intento utilizar mi app, el teléfono se reinicia, eso imposibilita usarla. Plan Premium Country  México Device Nokia 5 Operating System Android Oreo   My Question or...
  • 298 Views
  • 0 replies
  • 0 likes
  • Android 8
    App
    nokia 5
    Reinicia
    Reinicio
  • 298 Views
  • 0 replies
  • 0 likes

Superuser Contribution Automatic pausing of the music in sleep mode or standby emui 8.0 Huawei p20

PlanPremiumCountry DeviceHuawei p20lit3Operating SystemEmui 8.0 My Question or Issue My new phone just started to automatically pause the music after 10 second of standby and I already tried to disactivate the battery saving on Spotify. How I can fix...

  • Newbie
  •   Plan Premium Country   Device Huawei p20lit3 Operating System Emui 8.0   My Question or Issue    My new phone just started to automatically pause the music after...
  • Alfredo
  • Roadie
  • 711 Views
  • 1 replies
  • 0 likes
  • 711 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify offline auf iphone obwohl

Hallo, auf dem iphone kann ich mich nicht mehr einloggen. Angeblich kein Internet, aber ich bin online. Es geht nur wenn das macbook im selbe. Raum ist und ich darüber spiele, dann komme ich auch mit dem iPhone tein. Sonst nicht. Neuinstallation und ...

  • Casual Listener
  • Hallo,   auf dem iphone kann ich mich nicht mehr einloggen. Angeblich kein Internet, aber ich bin online. Es geht nur wenn das macbook im selbe. Raum ist und ich darüber spiele, dann komme ich...
  • Alfredo
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

How do I download songs in SD-Card instead of internal memory

I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny??? Sorry for bad english. DeviceSamsung galaxy s7

  • Newbie
  • I was looking in this troubleshoot guide for how to get the songs inside the SD-card. Its says open spotify -> settings -> tap storage. Where is the storage meny???  Sorry for bad english...
  • Joe
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

'Downloading X of Y' notification spammed, waking my display

PlanPremiumCountry SwedenDeviceOnePlus 5TOperating SystemOxygenOS 5.1.3 (Android 8.1.0) My Question or IssueThe "Downloading X of Y" notification keeps popping up all the time, some times several times a minute, which cause my display to wake up ever...

  • Regular
  • Plan Premium Country  Sweden Device OnePlus 5T Operating System OxygenOS 5.1.3 (Android 8.1.0)   My Question or Issue The "Downloading X of Y" notification keeps popping up all th...
  • Pagge
  • Regular
  • 326 Views
  • 2 replies
  • 0 likes
  • 326 Views
  • 2 replies
  • 0 likes

Low volume problem...

Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from another apps, the volume is going low. You know, if ...

  • Casual Listener
  • Hi everyone. I got a problem with spotify. About low volume. If i restart the phone and start spotify, everything is normal with volume. But after a few time later, if i got some notifications from a...
  • ptasBey
  • Casual Listener
  • 1048 Views
  • 2 replies
  • 0 likes
  • 1048 Views
  • 2 replies
  • 0 likes

Spotify keeps creating a download notification and keeps my phone awake

PlanPremiumCountryArgentinaDeviceMOTO G4 PLUSOperating System7.0My Question or IssueSpotify keeps creating a download notification (downward arrow) every minute and it keeps my phone awake and that keeps draining my battery. I tried reinstalling spot...

  • Casual Listener
  • Plan Premium Country Argentina Device MOTO G4 PLUS Operating System 7.0 My Question or Issue Spotify keeps creating a download notification (downward arrow) every minute and it keeps my phon...
  • dijara
  • Regular
  • 19022 Views
  • 4 replies
  • 18 likes
  • 19022 Views
  • 4 replies
  • 18 likes